Hotel Neo Palma Palangkaraya by ASTON

Location: Jl. Tjilik Riwut Km. 1 No. 1, Bundaran Besar, Palangkaraya, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Massage services
• Concierge service
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Health or beauty spa nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Room

  1 Queen Bed OR 2 Twin Beds

  247-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Superior Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a walk-in shower and slippers. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Constan (5/5): - The staffs and the location I’m having a bit of a problem with the cleanliness of the room, specifically the towels and sheets.
• Suzette (6/5): Good spot for a day or two - Good spot Needed more attention re cleaning
• ELKA (8/5): Sangat nyaman menginap nya - Fasilitas nya bagus Tidak ada
• Kayo (7/5): - The staff is very kind.
• Bunardy (7/5): -
• Gentur (8/5): 'Okay' hotel at the city centre of Palangka Raya - Location is at the city centre. Access to hotel is convenient. Environmentally-friendly approach with no single use plastic bottle of mineral water. The bed and pillow sheets need more thorough cleaning and laundry perfume. Wifi connection inside the room is not stable.
• Gunawan (8/5): - Good location and breakfast. smoking odor in the galley
• Hendera (9/5): -
• Asyraf (8/5): -
• Verified traveler (10/5): ネオパルマ・パランカラヤでの滞在 - パランカラヤの中心部に位置、ほか弁、丸亀製麺がテナントに入ったモールに隣接しており便利な立地です。受付も英語ができるスタッフが親切に対応してくれました。
• Rianasari (8/5): - Staf front office ramah dan memuaskan. Kamar bersih , besar dan enak. Acara tv sangat terbatas.
• Esam (4/5): Needs improvement - In my opinion NEO, should be proud of their staff, especially Sophia and Keda, they worked hard to solve all issues I had encountered Tge location of tge hotel is not bad, as it located within a mall There are many I guess: 1. Beddings cleanness are not standard, some are looks dirty even though they are washed 2. Rooms has very low level of privacy, as some rooms has windows with curtains,, while other rooms has doors to other rooms 3. Food is mainly Indonesian, so it might not be suitable for other nationalities. 4.The building need to be humanized, put some green trees and avoid using the black color in everywhere. 5. Increase the staff, I think they are less than required. I not going to post any photos, because, I really which if I visit next time to find the hotel competing the 4 stars Good luck
• Trupti (3/5): Weird, but passable. - Bathroom is of good size. Location is good, but if you're there for the national park then this doesn't really matter. The rooms are NOTHING like the photos on booking.com - booking.com should do a better job of checking the hotels they feature on their platform. When we asked for the type of room we'd booked, the staff said they only had a smoking room like that (we'd booked a non-smoking, double room with a city view). So we ended up taking the smoking room, which they'd thoroughly cleaned so that there would be no smell. The rooms have very sparse lighting, so its really uncomfortable, like being in a horror movie. The corridors too are extremely narrow, and very unclean. Breakfast is nothing home to write about. And also, the power went off multiple times in a day, and once when we were in the elevator! The call function in the elevator didn't work either, but when the power did come back and we reached the ground floor, the staff were very nonchalant about it. Such a weird stay.
• Pramod (7/5): Good -
• Ji (10/5): Exceptional -
• Katharina (8/5): Very good - Very helpful and friendly staff. Reception arranged taxis for us. Also transport from and to the airport. I liked the good range on the breakfast buffet - continental and oriental food. Air conditioning easy to adjust in own room.
• Alvinta (8/5): Very good - The location in literally at the city center, that was nice!
• Masaaki (6/5): - おそらくこの地域においてはよい方の施設と思ってます。 ただ、廊下で工事や清掃している音がうるさかったり、邪魔であったりしました。 室内は良く清掃してもらっていたと思います。 でも冷蔵庫は作動しませんでした。 ドアの立て付けが悪く、鍵を閉めるのに苦労しました。 スタッフのみなさんは、リスペクトをもって接してくれていたと思います。
• Niall (10/5): Exceptional -
• Eri (8/5): Very good -
• Nasser (6/5): Pleasant -
• Theodorus (8/5): Very good -
• Steven (4/5): - Upon check-in, the linen looks crumpled and blood-like stains were visible at the bottom of the duvet. Requested room move but linen change was offered. I was unhappy but had to accept because it was 2.30am and I felt tired.
• Larry P (8/5): Central Location - The hotel is in a small mall so there are a few options for meals. The room was large and everything worked as it should. There was mold in the shower area but otherwise clean and pleasant. I will stay there again if I get an opportunity.
• Verified traveler (8/5): - 洗面台に虫が湧いていた
• Verified traveler (6/5): - The hotel is attached with a cinema. Noise from corridor easily entered into the room, so a bit noisy
• Verified traveler (2/5): Air Sangat Keruh dan Bau - air mandi sangat keruh, berwana coklat dan bau. AC tidak dingin. koroidor kamar sangat sempit. kamar tamu tidak ada view keluar. kamar sangat jauh dari lift.
• Thierry (8/5): Hôtel très contemporain - Hôtel très contemporain. Les massages en chambre sont bien. En revanche le personnel parle peu anglais. Les chambres manquent un peu d'insonorisation (on entend le voisin prendre sa douche et les gens qui passent dans le couloir et le lit grince.
• Verified traveler (10/5): Not bad - Not a bad hotel. Good location but not for pedestrial. Good breakfest. Not very noisy. Sometimes smell of tobacco, but a little. Good and friendly stuff. I think this hotel good for Palangkaraya and for this price.
• Hari (8/5): Breakfast variation is not good enough - This hotel has good location, but need some improvement on the breakfast and comfort. Sound from cinema21 can be heard from rooms, and disturbing our sleep.
• Verified traveler (4/5): - 禁煙ルームをお願いしたが満室との事でタバコ臭い部屋に入れられた。 夜12時過ぎまでカラオケか何かの音楽の音が非常にうるさかった。 チャンネル表にNHKと書いてあるのに映らなかった。 部屋はタバコ臭以外は清潔で，従業員の対応も良い。
• Verified traveler (8/5): Bintan Bucket - 相変わらずCafeからの音声がうるさいのが玉にキズですが、いつでもちゃんと冷えたビールを用意しているので許します。350缶４本が氷詰めで出てくるBintan Bucket はおすすめです。
• Irwan (10/5): Clean and Comfort - Nice stay
• Rohmat (4/5): - Kamar nyaman, layanan cukup. Gangway sempit, akses kemar dari lilf jauh, segi safety kurang
• Yusri (8/5): - Suasana baik dan nyaman, sarapan enak dan banyak pilihan. Nonton tidak perlu jauh jauh karena satu gedung dengan bioskop 21.
• Verified traveler (6/5): Good Price.Service is Poor - Good only for a short stay.Service was not that great as nobody was there to pick our bags until we checked in.We found towels are not that clean.No wake up call for the given time.Late to pick our baggages for check out so we brought them alone.Breakfast limited verities.
• YUTAKA (8/5): 冷えたビールあります - 他の口コミにあるように、朝食がイマイチとか、エレベータから部屋が遠いとかはそんなでもないように思います。ただ何処もそうなのですが、カフェからの騒音が夜中までうるさい。でも冷えたビールがレストランにあるので許します。近隣の某ホテルと比べるとコストパフォーマンスは高いと思います。
• Marinus (10/5): strategis - Mis: Kebutuhan perjalanan hidup lingkungan yg memenuhi ( mis: olah raga, perkantoran ,entertamen ,makan and shoping) ,hang out)

Photos