Palatino Hotel

Location: Lixouri, Kefalonia, Kefalonia, 28200, Kefalonia, GR

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Concierge service
• Wheelchair accessible
• Outdoor pool - seasonal
• Elevator
• Free breakfast
• Safe-deposit box at front desk
• Smoke-free property
• Pool umbrellas
• Tours/ticket assistance
• Snack bar/deli
• Playground on site
• Free self parking
• Pool sun loungers
• Free buffet breakfast

Rooms Available

• Double or Twin Room, Pool View

  1 Queen Bed OR 2 Twin Beds

  183-sq-foot soundproofed room, balcony with pool views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with satellite channels

  Food & Drink - Mini-fridge and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk and wardrobe or closet

  Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Triple Room

  1 Queen Bed and 1 Twin Bed

  194-sq-foot soundproofed room, balcony with partial sea views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with satellite channels

  Food & Drink - Mini-fridge and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk and wardrobe or closet

  Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Double or Twin Room, Sea View

  1 Queen Bed OR 2 Twin Beds

  183-sq-foot soundproofed room, balcony with sea views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch flat-screen TV with satellite channels

  Food & Drink - Mini-fridge and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk and wardrobe or closet

  Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Dimitris (9/5): -
• Helen (9/5): Friendly & helpful staff, hotel is in a great location - Great location Nothing
• Catherine (6/5): Faired well for a short stay - The staff is very helpful and welcoming, even with my very late evening check in. I appreciated their warm greetings. The location was not ideal for my short stay, but it was clean - a few things needed repair (door frame and bathroom shower doors were extremely hard to open and shut), but it was mostly clean (the shower floor was questionable) and quiet. Breakfast was nice and I was thankful for easy & close parking. The address on Hotels.com is wrong, I got lost getting there. Take the address from their website.
• Jürgen (6/5): - Frühstück wenig Auswahl an Wurst, Käse und Kuchen, immer das gleiche. Brot nicht frisch und unförmig geschnitten. Auf verlangen kein Kakao. Kaffee könnte besser sein. Sehr ruhige Lage und alles sehr sauber.
• Alessandro (7/5): - Buona e varia la colazione. Bella posizione, con vista mare.
• Anthony (8/5): Excellent position and views and great value for money. - This was our third year at Palatino so we knew what to expect which is excellent value for money with a clean and comfortable room and great staff. The pool went a bit murky during the last few days of our stay which made us a little reluctant to go in.
• ΒΑΣΙΛΟΠΟΥΛΟΣ (8/5): - Ευγενέστατο προσωπικό Θα ήθελα περισσότερες επιλογές για πρωινό, όπως pancakes, merenda και κάποια ακόμα.
• Anthony (6/5): -
• Bas (3/5): -
• Barbara (7/5): Sad to see this lovely hotel falling in to a state of disrepair !! - We really like the location of the palatino , it sits on a small hill and we always go for sea view rooms , which are exactly that a brilliant view, the staff at the hotel work really hard and are lovely people , pool is a lovely size and fairly well maintained . This is our third year staying at palatino and unfortunately our last (for now at least ) it has run in to a state of disrepair! so many things were breaking whilst we were there , for instance the fridge at the pool bar broke down at the end of last season and was still sat there broken , as a result you were not always guaranteed cold drinks , the bottled water was warm 😒the sun bed cushions that were new last year were absolutely disgusting , I would only sit on them with a towel on them , breakfast is very very poor , very limited choice and the only fruit was watermelon it really has gone downhill , chairs that you sit on at the bar and dining room are falling apart and again the chairs at the pool bar are filthy , in the 5 days that we stayed there we didn’t see the bar or pool area washed down at all , lots of dirty stains all over the place , I could go on forever and it really is a shame as it could be a brilliant hotel , the only saving grace are the staff , very warm friendly people who work so hard to keep this place going .
• Malcolm (8/5): - Friendly staff Some noisy guests
• Felipe (8/5): Gode senger, strenge ang basseng. - Var en uke der pga ferie/bryllup, veldig fornøyd med personalet og senga var veldig myk! Eneste minus, at de var veldig streng angående basseng. Veldig kort åpningstid (stengte kl 19) selvom det fortsatt var 30 grader varmt.
• Jules-Carbis (10/5): - The staff were very helpful and friendly, the breakfast was very good with a big variety. The beds were super comfy and the rooms very clean, the pool was very clean. We had some very noisy people who kept us awake at night. But the hotel along with the rep removed them from the hotel so the situation was dealt with appropriately.
• Shane (7/5): Good - Early check in was appreciated. Sea view was ok. Room, and hotel, a little tired. Telephone wiring hanging all over the place. Shower very fiddly. Had to ask for a kettle. Nothing provided by way of water etc.
• Lisa (9/5): Overall we had a great time, clean towels and maids came in each day - The friendly staff and owner of the hotel were amazing The breakfast could have been better, but filled a hole. The shower and bathroom need some attention . Sun beds need changing to ones you can sit up or down and cushions need renewing.
• Steven (7/5): 2 day stop over - Staff were really nice. Beds comfy, great view, great location. Actual pool is lovely and clean Bathroom was slightly grubby in that shower rusty and a bit stained, breakfast had opportunity to be great but was cold both morning even when we got there at 8am (starts at 8) sun beds just awful and the mats were a stained. This could be a great pool experience but let down by that
• Barbara Christina (10/5): - Primeiramente, o hotel deveria explicar para todo hóspede, durante a reserva, como fazer para chegar lá. Eu cheguei a Lefkada de ferry no Porto de Sami e fui de carro para o hotel, pela única estrada terrível que existe atualmente, e que me desanimou ter escolhido conhecer a ilha de Lefkada. Qdo cheguei no hotel, perguntei na recepção sobre a estrada que dá acesso ao hotel e então que me foi explicado que a maneira mais fácil de ir para o hotel é pegando o ferry em Argostoli para Lixouri. Esta informação é primordial!! Tudo fica fácil e agradável! O hotel fica a 2” de carro do Porto de Lixouri e 10” a pé e tem barca a cada 30’ durante todo o dia e a cada hora a partir das 19:00h. O café da manhã é farto mas preparado sem zelo algum: talheres manchados, dando a impressão de mal lavados; garfos tortos, xícaras com sujeiras, moscas e gatos no local, alguns ovos mal cozidos com gema e clara ainda líquidas….aparência feia. O local de tomar banho, o box, é mínimo e muito desconfortável até para uma pessoa magra. Durante o banho, esbarra-se muitas vezes no registro da água mudando a temperatura da água o que é extremamente desagradável. Para evitar esbarrar no registro da água, é necessário encostar na parede do box que é suja e mofada. O Wi-Fi é muito instável e desconecta frequentemente. O único local que o Wi-Fi pega bem é no lobby e no local do café da manhã. O hotel tem piscina mas não disponibiliza toalhas para piscina. O hóspede precisa ter sua própria toalha de piscina.
• Thomas (8/5): Wonderful island full of great people and amazing beaches and places to discover - Great staff, pool and location - 5-10 min walk and your at the seafront Breakfast could be better - whilst plenty of coffee, bread, cheese and eggs etc would have loved more fresh fruit.
• Edbounce (9/5): Superb - Great facility . quiet place
• Eleni (5/5): Passable - Property has seen better days. Bathroom was worn out, there are issues with wifi and cleaning could have been better
• George (10/5): Exceptional -
• Db (8/5): Nice stay in Lixouri - Nice proper hotel Beautiful welcome and kind staff Plenty of free parking Good value for money Coffee at breakfast 😟
• Stylianos (8/5): Very good -
• Ica (7/5): Good -
• Theodora (10/5): Exceptional - We always stay here when we need a hotel in Lixouri, the pool is big in a beautiful open scenic setting and all the staff and cleaners are super friendly. The location is great close to the local beach and town centre square. We like to have 2 pillows each as there was one each in the room so we asked for extra and got them with no quibble. Great air conditioning which cooled the room quickly and brilliantly well in the heat! No complaints and really good value for money paid. .
• Aristofanis (10/5): Comfortable simple and family friendly - It was exactly what we needed : a hotel with all the basic comforts, good breakfast and swimming pool in a large garden with nothing pretentious or fanciful. Having a five year old daughter, we particularly liked the children's pool as well as the presence of a lifeguard. We will definitely come back if in Lixouri! Nothing really!
• Murat (6/5): Pleasant - People were very friendly and helpful , from frontdesk to pool bar , cheers to all :)) The beds , after a long day of travel, you need a good bed , this is missing in the facility The hotel was really full and the breakfast was hardly enough for everyone , especially the coffee was running out fast.
• Barbara (8/5): Very good -
• Laurent (10/5): 1 semaine en famille - Nous avons passé un agréable séjour d'une semaine dans cet hôtel qui est à la hauteur de ses 2 étoiles. Environnement calme et très pratique d'accès à seulement 10 mn à pied du ferry, des commerces et des restaurants du centre de Lixouri. Personnel sympathique et serviable. Petit dejeuner complet mais qui demandrait plus de diversités pour les sejours longs. Très jolie piscine bien aménagée avec beaucoup de transats à l'ombre si vous craignez le soleil et la chaleur. Excellente musique autour de l'espace Bar qui propose aussi snacking à prix modéré. Idéal pour quelques heures de farniente. Bref, nous vous recommandons l'adresse sans hésiter que vous soyez célibataire, en couple avec ou sans enfants.
• Dr (8/5): Excellent place to stay. Peaceful location 7 minutes walking from centre. Staff very lovely. - Location, staff very lovely. Walking shower very small.
• Penny (1/5): 3 Star Hotel - M/A Left right after I saw the room Smell bad not clean M/A
• Cosmin (9/5): Superb -
• Antonio (10/5): Went to relax, enjoy the sun, visit different locations - The hotel was gorgeous, especially for the value, the staff were very friendly and helpful, great location, great pool, great ac and free parking NA
• Natasha (10/5): Exceptional -
• Alexander (1/5): A stinky old damp Hotel - The hotel was nice it is well located and my room had a sea view. The room was damp with a very bad smell, from the minute I entered the smell of ugly old dump was in the room. I reported to reception who she can to the room but didn’t seem to understand what damp means. The smell was distinctive and obvious but she still didn’t seem to grasp what it was. she offered to put some cleaning products in the toilet to musk the smell but that made it worse. I was offered be moved to a different room and still it smelled damp. It seemed to me that all the rooms have the same problem and the management team has no solution to my problem especially when the receptionist started say that all hotels on the island smell damp. Luckily a friend of ours who was on the island had a villa and we stayed in his spare bedroom. My advice to you, if you suffer from asthma or sensitive to damp smells please stay away from this hotel.
• Lisa (7/5): Good value but could be excellent with a few minor additions - Great pool area, very clean throughout, excellent seaview, friendly staff, very comfortable beds Limited choice at breakfast and mostly the same items every day made breakfast hard work. A few extra hot choices would make it so much better. Additional outdoor seating would be a huge advantage. There also always seemed to be always items running out and no fresh whole fruits. The self service at the pool was tiresome. No-one on holiday wants to return their plates and cups to the bar. The sunbeds are fixed in one position so are not suitable for all especially anyone who has any disability. The shower cubicle in the room was very small but we managed.
• Patrick (9/5): excellent stay - beautiful place staff couldnt do enough for you beautiful pool area with plenty of space fantastic pool side bar serving great food and drinks beautiful view of the harbour and ferry coming and going it is up the hill but the walk down was lovely and got a taxi back from the square breakfast was great wished we had stayed longer as only did one night as off to tour the island will definately stay here aagin such excellent value for money
• Georgina (10/5): Exceptional -
• Glenn (10/5): Excellent - Staff Pool was further from the property than we would have liked and there was no toilet at the pool/bar
• Brittain (9/5): Great stay - Everything was as expected Breakfast buffet layout could be improved to reduce a scramble at busy times.
• Klaus-g. (8/5): Very good -
• Vincenzo (10/5): Ottima Vacanza - Ottimo hotel von piscina e tanto verde che da soli già fanno vacanza e se aggiungi disponibilità del personale ed un'ottima colazione puoi avere idea di una bella vacanza.
• Paul (10/5): Exceptional - Everything was great!
• Brian (10/5): Superb - Good choices for breakfast. Unfortunately the cooked food was sometimes cold. Staff very friendly and helpful Nothing
• Phil (7/5): Good and really good places to eat - Location easy access to Lixouri
• Bogdan (8/5): Very good -
• Beverly (8/5): Comfortable stay, helpful , cheerful staff.g - Staff were super, athena on reception was super, staff at the pool bar were lovely. Really enjoyed the music for the wedding party. Sun loungers round the pool were not in good state, rather worn. Web site said there was a free shuttle to.lepedo beach, this was not the case.
• Florin (7/5): Good - Location Breakfast Reserved a double bed and received two single beds without possibility of change. Noisy hotel , you can hear everything from other rooms
• Marilia (6/5): Pleasant staff willing to help - The pool bar and the view of my room
• Blackmore (10/5): Exceptional - Rooms and hotel were amazing and the staff are so lovely Breakfast was a bit unorganised as people didn't queue just pushing in. Food was really good though.
• Judith (4/5): For me, personally, not my cup of tea. - The breakfast was lacking fresh fruit. Every day the same variety. Only fruit water melon which was always warm. The grounds and pool are very good but too far a walk to restaurants and beach for anyone older. The cleaners did a good job. As above Plus very small bathroom with very basic amenities. Reported broken shower head but this was never repaired. It really needs to be stressed that a car is needed to stay at this location.
• Sotiris (6/5): Pleasant -
• Trevor (8/5): Very good especially the pool facilities - Would have preferred additional choice with eggs No bittled water provided with room
• Yasmin (10/5): Great value for money - The staff are friendly and it’s a great location
• Paweł (10/5): Exceptional - Heart for customers. Clean. Perfect!
• Brian (1/5): Bad - Pool area ok however not enough sun beds The location was totally unsuitable for us as my wife has mobility issues. The hotel was located on top of a very steep hill which meant a very difficult walk up and down from town and especially at night as the streets are also unlit. The maisonette room we had was really dated and the curtains fell off the wall. There was nowhere to sit only at a dinning table. The beds were incredibly hard and uncomfortable. The noise from the family next door was very loud with shouting and banging, not the families fault just really poor insulation and sound proofing. The breakfast was very basic with the dinning room being very small and narrow people were bumping into each other trying to get food and finding it very awkward. We had booked and paid for 7 nights. After the first night we realised we could not stay any longer. We arranged with the receptionist that we would pay for are first night and receive a refund for the remaining 6 nights. With this agreed with the receptionist and booking.com we moved and paid for another hotel within Lixouri. Imagine our disgust and disbelief when the very next day we received an email telling us the hotel manager had overruled the receptionist and refused our refund!! It has taken us many weeks of arguments with the manager as well a numerous attempts by booking.com to get a refund which was agreed with his receptionist. The only refund we have received is 75euro as a gesture......this is totally unacceptable. DO NOT STAY AT THIS HOTEL it is truly awaful. We would say this is the worst experience we have ever had on holiday !
• Francesca (8/5): Very good and overall enjoyable - Great hotel with good facilities with great things to do in the local area. Staff were lovely and very helpful. Pool was nice and not over run. Room was clean There was an American women who must stay there every summer who repeatedly start conversations about her views which were offensive to anyone who would listen, she also screamed at a child in the pool. None of this was challenged. Breakfast was good but a little repetitive. Shower in the room needs replacing
• Simone (8/5): Very good -
• Alex (8/5): Very good - Friendly staff
• Barbara (8/5): Would 100% return to this hotel , all of the staff were lovely and worked very hard to make sure you were looked after 🥰 - The palatino hotel is really lovely , it’s in an absolutely fantastic location , just minutes from the town square , harbour and beaches , get a sea view room and your view is constantly changing ( watching ferries and cruise ships etc ) Really don’t understand why people criticise the breakfast , it’s great , it’s everything you need and constantly replenished , pool and pool bar are also wonderful , so good in fact that you don’t really want to go anywhere else ! Snacks are really good at the bar and affordable and there’s a cocktail hour (lasts for 2 hours ) Plenty of lovely bars and restaurants within minutes walk from the hotel , we were very sad to leave ☹️ Large groups of people who were very loud and boisterous in the pool at times ( but don’t know how this can be avoided) they did have a lifeguard at certain tines but as soon as he left it went back to chaos in the pool once more ( did spoil things a little )
• Carl-magnus (8/5): Lovely week - The pool is great. The AC very effective. Breakfast is very good in comparison to Greek standard. I missed a bathroom next to the pool. The pool bar menu could be improved.
• Beth (9/5): Lovely hotel, centrally located in Lixouri, good value for money! - We chose this hotel because we didn't rent a car, so we needed a hotel that was accessible by public transport from the airport. It is possible to get a local bus from the airport to Argostoli, and then take the 20 minute ferry from Argostoli to Lixouri (3 EUR). From where the ferry docks, it is a 10 minute walk (slightly uphill) to the hotel. It met all our expectations. The room itself was well equipped and the air-conditioning worked well. The pool had plenty of sunbeds and was never too busy. There is a pool bar where you can order food and drinks, including a happy hour from 16:30 to 18:30. Breakfast consisted of bread, meats, cheese, eggs, baked beans, frankfurter sausages, pastries (changed each day), yoghurt, cereal, salad items and fresh watermelon everyday. There was also a variety of juices, coffee and tea. Staff were very friendly and always happy to help answer questions. The room was cleaned each day. Overall, a nice hotel which is good value for money! The water pressure of the shower could be better (we were on the 1st floor). Wifi was slow in the room.
• Jason (8/5): Very good -
• Aesn (9/5): I reccomend it... - Good breakfast excellent location...friendly staff...
• Aesn (9/5): Superb - Excellent location near port friendly staff nice pool with bar..
• Aesn (7/5): Good - Excellent location friendly staff... The family rooms need renovation...
• Rafal (10/5): Lovely hotel & friendly staff. - Not very big hotel, nice and friendly. 5 minutes walk to the city. The swimming pool is appropriate for the size of the hotel with warm water and pool bar. Hotel clean, staff friendly. Room are clean, there's a fridge, a cattle, cups, and glasses. Tasty breakfasts, local products. All positive. -
• James (5/5): Very basic everything. -
• Lisette (9/5): Superb -
• Nigar (8/5): Very good - no place to hang the sundresses and swimsuits. a summer vacation hotel should have a clothesline
• James (8/5): Very pleasant but basic hotel, good location and very nice pool. -
• Kalliopi (10/5): - Idk where to start. 1 as soon as we stepped foot in the facility we got the most warmest welcome. 2. The room itself is very cosy and nice. 3. The beach is not even a 3 minute walk. It is beautiful. 4. There is a bar and breakfast here which is very nice. And I can keep going but no point. Again the staff is soooooo nice! Love it here and I’m only on day 1
• Anne (8/5): A comfortable clean 3 star hotel in easy location and great views from balcony - I liked the balcony overlooking the sea and mountains.. it was heaven sitting there in the evening time. The pool and bar area were very nice. The staff were very very helpful and friendly. Thanks to Athenia for her help at reception and to the ladies managing the bar area. The 2 ladies who cleaned our rooms every day were also very helpful and considerate. The beds were super comfortable. The rooms are a bit basic but you have all you need. Its sometimes shown as a 4 star hotel but really is a good 3 star and would need some further upgrading to be a 4 star. It suited us fine for a week and it was easy to walk to the town each day. The bar food in the pool area is served till 3pm and quite good also. Prices are reasonable. The breakfast really could do with some changes. The island is full of fresh fruit and yet you get this tinned mixed cocktail of fruit every day why ?? Some days the eggs were cold & they ran out of nice bread. Lot of the same things with little change and not so tasty. This should be improved. The showers are quite small so if you are a large guy or woman you will struggle a bit. There should be more sun beds by the pool considering the amount of people staying at the hotel. This is something to improve but not a major criticism.
• Simon (6/5): Ok for one night - Good location Rooms very dated but the worst thing was all the wall sockets where hanging out of the walls. No glasses apart from a couple of plastic cups chucked on the side.
• Natalia (10/5): Very pleasant stay! Will definitely recommend it! - The hotel was very clean! The staff was always so polite, the ladies that clean the room every morning were always so friendly and polite! The reception was always helpful and kind! The hotel was in a good location, and convenient to walk to centre of Lixouri. Also was very quiet and able to relax and enjoy. The pool was very clean, and the bar by the pool has lots of choices for food and drinks. I would like to have some fruits on breakfast, but that's a personal preference. Otherwise, breakfast had enough options and the staff were always refilling the buffet.
• Helen (7/5): Good -
• Jennifer (10/5): Exceptional -
• Ana (10/5): Exceptional -
• Seitanidou (3/5): Poor -
• Debbie (10/5): Good hotel, close to all amenities - Location was fab - 5-10 min walk to port Breakfast was fab - omelettes cooked fresh and lots of other choices too Nothing really
• Paulo (9/5): Superb - Friendly staff and confy bed. For the price you pay it's pretty good.
• Burton (10/5): Exceptional -
• Kyriaki (7/5): Good -
• Laura (10/5): Everything you need - Fairly basic, very clean hotel with added bonus of included breakfast and decent sized pool. Location is up hill from main centre of Lixouri, approx 5-10 minute walk.

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