Casa Kasteli
Location: Kanevarou 39, Chania Town, gr
Star Rating: 9.3 Stars
Property Type: Guest houses
About this Property
Welcome to Casa Kasteli, your charming retreat in the heart of Old City Chania!
Traditional Cretan Hospitality: Experience the warmth and care of our owner, dedicated to ensuring your comfort and satisfaction throughout your stay.
Convenient Location: Nestled on Kasteli Hill, just a stone's throw away from the Old Port, enjoy easy access to the city's historic sites and vibrant atmosphere.
Modern Comforts: Stay connected with complimentary wireless internet, allowing you to share your adventures and stay in touch effortlessly.
Book your stay at Casa Kasteli now and indulge in a truly unforgettable Cretan experience!
Important Information
You are kindly requested to inform the hotel of your estimated arrival time (flight details).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 01:00 AM - 10:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Allergy-free room
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Scuba diving on site
- Snorkeling on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Japanese garden
- Fishing nearby
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Suite
1 Queen Bed and 1 Twin Sofa Bed
624-sq-foot individually decorated room, patio with garden views
Layout - Bedroom and living room
Relax - Outdoor private hot tub; in-room massage available
Internet - Free WiFi
Entertainment - 32-inch LED TV
Food & Drink - Kitchen with refrigerator, stovetop, oven, and cookware/dishware
Sleep - Select Comfort bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free international calls, desk, and safe
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) available
Non-Smoking, renovated in March 2017
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toaster
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Espresso maker
- Premium bedding
- Room service
- Access via exterior corridors
- In-room massage available
- Free WiFi
- Sleep Number by Select Comfort mattress
- Private spa tub
- No cribs (infant beds)
- Bedsheets provided
- Blender
- Coffee grinder
- Griddle
- Mixer
- Spices
- Soap
- Laptop-friendly workspace
- Freezer
- Private spa tub (outdoor)
- Kitchen island
-
Double or Twin Room with Balcony
The twin/double room offers air conditioning, a private entrance, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room with Double bed
Only 656 feet from the Old Port of Chania, this air-conditioned room features a balcony, mini fridge and TV.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room
Only 656 feet from the Old Port of Chania, this air-conditioned room features a balcony, mini fridge and TV.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite with Hot Tub
Opening to a garden with an outdoor hot tub, this spacious and air-conditioned apartment offers a separate bedroom. It has a kitchen with dining area and oven with hobs. A smart TV and a bathroom with washing machine are included. Free WiFi is provided.
Please note that the use of hot tub costs 50 euros per hour.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Economy Double Room
The double room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Ellis (10/5): Great location and host in the centre of Chania - Great location. Alex very very helpful with all aspects of our trip, from parking, to beach planning
- Elena (5/5): - Location, quiet and clean Very basic facilities in the room, with even simple things missing, like a bed light. There was no bed side furniture so you had to set your book on the floor. The other side had nothing since it was against the wall. No window screen so flys and mosquitoes are a problem if you want to get fresh air.
- lisa (9/5): Nous avons adoré ce logement, surtout l’emplacement était super. - L’appartement est très bien placé, à deux pas de la vieille ville à pieds. La chambre d’hôtel est agréable, climatisée et bien équipée. Le personnel est sympathique et réactif. Le seul petit point négatif serait la climatisation dirigée vers la tête de lit.
Et je crois qu il n’y a pas vraiment de parking privé, l’hôte a quelques places de parking, mais si celles ci sont déjà prises, il faut se garer dans la rue.
- antoine (9/5): -
- Raymond (10/5): - Alex has done a wonderful job with Casa Kasteli. The ground floor suite we stayed in was simply wonderful, with a kitchen, clothes washing machine, secluded outdoor patio (that backs up to some ancient walls), and a whirlpool/hot tub available if desired. He has readily-available controlled-access parking less than 50 feet from the front door - a true rarity in Chania. Walking distance to the historic port and all of the amenities it provides - from fine dining to blocks of art studios and shops. Truly a remarkable place to stay, and an excellent base for exploring not only Chania, but the rest of the island as well.
- Francois (10/5): - Family friendly
- David (10/5): Caa Kasteli lets you enjoy Chania. - Casa Kasteli is in a perfect location to explore Chania. Set amongst ancient ruins, the pedestrian streets of Chania's old town,very close to the harbour, beach of Chania and an easy, straightforward walk to the bus station, from where you can catch local buses to a multitude of places. We went to Elafonisi and Stavros very easily. Both great for a visit, spectacular drive and swimming. The room we enjoyed was spacious and the little balcony afforded a lovely view of the minaret and clock tower as well as street life. Alex is a charming, welcoming host, who made us feel very welcome and at home. I found a kindred spirit in him, as we share a passion for swimming. A perfect place to stay and enjoy all that Chania has to offer.
- Nolwenn (8/5): Top - Plein centre du vieux Chania, idéalement placé par rapport au port et pas trop loin du parking gratuit Le bruit
- Christophe (8/5): The perfect base in old Chania Town - Location, size of room and terrace and the host Lack of parking nearby
- Taina hauat peregrino (10/5): Um lugar que nos abraça no coração de Creta - Quartos amplos e com uma varanda charmosa , limpíssimo, bom chuveiro e ótimo atendimento A única coisa é que não tem elevador mas o dono do hotel nos ajudou a subir com as malas
- Eleni (10/5): - Η τοποθεσία η καλύτερη !Το δωμάτιο πολύ καλό και καθαρό !Ο υπεύθυνος πολύ πολύ εξυπηρετικός μας κρατηςε μέχρι και πάρκινγκ στο κέντρο της παλιά πόλης παρασκευή βράδυ ενώ καθυστέρησε η πτήση μας 🥰🥰🥰
- Seppälä (10/5): -
- John (9/5): First time in chania we loved it the property was value for money - Location was excellent Nothing not to like
- Yanick (10/5): - The place is spot on and the owner is there ton make sure your stay goes well
- Ron (6/5): amazing location, ok place. - Alex the owner was super nice and friendly. the place was in the middle of the city in an amazing location. air conditioning was very good also! we had a misunderstanding with Alex about a few things. 1. he wanted 20 euro for a late check-in, for me that is super un-professional. 2. also its written in booking that there is free parking, its not and its 15 euro. 3. when we approached him for our disappointed he replied very not nice. we really didn't want to come but it was late and we didn't have any options. in the end he was very nice and very welcoming he even found us a free parking place for good atmosphere. its started bad and ended very good, Alex is very nice but we had at start a misunderstanding. the place is ok, very simple, nothing fancy but noting bad also. location is amazing.
- Veena (10/5): -
- Anastasiou (10/5): -
- Liying (9/5): -
- Nikolay (10/5): Great place to stay with nice host - Great place nice host perfect place to stay
- Jaelan (10/5): - Everything was amazing, from check-in to check-out! This was honestly my best stay in Greece yet. Very convenient area and the owner is very hospitable and knowledgeable about the area. I recommend speaking with him and his staff about any and every question you could possibly have. This is a new go-to spot when visiting Crete!
- Thomas (10/5): Exceptional -
- Tobias (10/5): - Family owned hotel.
In very good shape and close to all locations
- Sam (10/5): Excellent hotel in a perfect location. - Lovely room with spacious balcony.
Very close to the harbour and just 10 mins walk to bus station. Alex the manager is very helpful.
- Candas (10/5): Exceptional -
- John (10/5): Exceptional -
- Hazel (8/5): Very good -
- Patrick (10/5): Exceptional -
- Andrew (10/5): A perfect location for visiting Chania for a long or short stay. - Alex was a fantastic host, friendly, helpful and knowledgeable, nothing was too much trouble.
The location was perfect for visiting Chania central as walking is really the best option.
We had a car for transit from the airport and visiting locations further afield which we were able to park at Casa Kasteli for a small additional fee.
Our on-suite room was clean and comfortable with everything you could want available. There was nothing not to like.
Everything reached our expectations.
- Jill (10/5): Exceptional - Very convenient location to walk to the heart of old town. Recommend parking at the hotel. Alex was a great host. He provided guidance on places to visit and was very helpful. He recommended Falasarna beach and it was phenomenal. We took a three hour boat cruise from the Falasarna port to Balos and Gramvousa vs having to spend a whole day on a large tour boat. Will definitely stay here again!
- John (10/5): Kasteli House is the BEST!!!!!!! - I thoroughly enjoyed my stay at Kasteli House! The place was very clean and comfortable and the manager, Alex, was very hospitable and professional.
- Dimi (9/5): Totally recommend it - Perfect location, the room was cleaned every day, the staff was so friendly and helpful, comfortable bed and pillows, nice bathroom. The only thing that bothered me was the A/C that was hitting right towards the bed despite the fact that I had adjusted the flap.
- Una (10/5): Exceptional - Perfect location of property, as well as facilities. Host was very friendly, he gave us fantastic recommendations about beaches around Chania and traditional Greek restaurants. Hopefully we are coming back!
- Ekaterine (10/5): We are very satisfied because of the place and vety kind host. - It was very clean and comfortable. Nothing
- Cheryl (8/5): Very good - Very friendly host… informative…property in great position. Enjoyed thoroughly… recommended.
- Anastasios (9/5): Superb -
- Katerina (9/5): Thorough enjoyable stay. Chania port and old town and historical sites well worth visiting. - Excellent location, walking distance from harbour and old town. Clean and spacious room. Quiet street, room well airconditioned.
Very friendly and helpful proprietor. There are stairs to most of the rooms. Would not be suitable to someone with mobility problems.
- Jacob (10/5): - Great location, hotelier was the most accommodating I have come across. Highly recommend.
- Verified traveler (2/5): Not worth the money, unresponsive host - The place is overpriced. It is very basic and worn off. What is more concerning is safety: we had an emergency in the property and the manager Alex was unavailable for 2 hrs. during the emergency. The door lock got stuck and my guest, an old man with a hear condition was locked in for 2 hrs. and had to leave unsafely through a high window. When the manager finally showed up, he was extremely aggressive and upset that we complained for being locked for hours. He refused to repair the door until next morning and the room I paid for could not be closed off and was useless - as shown on picture. It was not until Hotels got involved that he removed the door and fixed it. The experience ruined our vacation. Stay away from this property and this host.
- Sarah (10/5): Exceptional -
- Rocio (10/5): Exceptional - Lovely balcony (and it had a clothesline to dry off our beach towels etc!)
The building has a lot of character and the location was superb.
The host is so nice & kind, super helpful, and gave us great restaurant & sightseeing tips.
If you have a car, they have private parking on site (available for a fee) which was a lifesaver for us. everything was great :)
- John (7/5): Good - Fantastic location, right in the heart of old town. 20m to restaurants and there is a small grocery market at the corner. Old tired decor. Pillows smelled awful.
- Andrew (10/5): Exceptional property and even more hospitality from owner. - Excellent location. Close to everything. Owner, Aleco was very accommodating and helpful in all respects. We will definitely be returning here. 11/10
- michael (10/5): - Excellent location, Alex the manager was extremely helpful and you were right next to two ancient ruins, close to all the restaurants and shops, yet far away enough where it’s very quiet excellent experience
- Filippo (10/5): Perfetto - La posizione di Casa Kasteli è ottima sia per esplorare la città che per esplorare i dintorni, in questo la disponibilità del parcheggio è un elemento molto positivo. La nostra camera era ampia molto confortevole, pulita ogni giorno con cambio degli asciugamani. Il Manager Alex è disponibile e molto attento ad ogni esigenza. Molto Molto consigliato
- Linda (9/5): Great Location - Alex the owner was amazing. Great communication before our trip and helped us with maps restaurants etc. Only stayed 2 nights due to the weather but all in all a great location and comfortable stay.
- Marija (9/5): Excellent location - The location is the best thing about this place, you are basically in the center of the old town. Private Parking is available for €10/day which I recommend because it’s difficult to find a free spot any time of the day really. And above all the host is really friendly and helpful!! Nothing to say here!
- Oliver (10/5): Exceptional -
- Vesta (10/5): Exceptional - Very friendly and helpful owner. Location is just in the city center but very quit and calm. Highly recommended!
- Maria (10/5): Exceptional -
- Sara (8/5): Very good -
- Joan (8/5): We would highly recommend Casa Kasteli - We had a large room with a large bathroom, location was perfect, staff were extremely helpful and kind.
- Trevor (8/5): Very good - No idea breakfast was availaable
Alex abd Anna were very accomadation once they knew I had a diiability I The srsirs had no guide rails
- Beate (10/5): We were extremely lucky to find this little gem for my sister in law to stay at right across the street fro - Location and staff
- Jordan (9/5): Fabulous. Thanks Alex!! - Lovely and clean. Great aircon. Host Alex was lovely and very welcoming. Let us keep our bags in the foyer when we were leaving. Helpful. Nothing. Was great, great minibar also
- Louise (10/5): A perfect getaway - Such great hospitality, cleanliness was exceptional, location was perfect. The owner was very kind towards us. Everything was perfect!
- Anonymous (10/5): Close to everything, clean, accommodating, parking - * Location
It is located in the historical part of the city. Also it’s a stone's throw from the nightlife of the seafront.
*Services
Upon arrival Alexis (the manager) showed us the various services of the apartment and also offered us drinks.
I stayed for 7 nights at this location and the staff is amazing. I went to the beach every day and every time I came back I found everything clean and tidy. In case you have any questions do not hesitate to ask the staff because they are very friendly an helpful.
The bathroom is very big and has all the services you need.
We didn't have a sea view but the view from the balcony over the city is very nice.
Last, but not least, the location is equipped with parking which is truly a lifesaver during the summer months. Sometimes in the evening you can hear noises from outside, but I think this is normal as you can't live in the city center without having noise. Also if you want you can close the windows and turn on the air conditioning (in this way you will not hear anything)
- TAKURO (10/5): - 日本人のコメントです。
このホテルは、ハニア旧市街に立地しており、最高のロケーションでした。駐車場も1日10€で停めれるので、レンタカー利用者にとっては大変便利です。ホテル周辺の治安もとてもよく、安心して泊まれます。
ホテルのオーナーのアレックスがとても親切で、どの口コミをみてもアレックスがフレンドリーで親切だったと書かれているのも納得できました。
シャワールームにカーテンがないので、シャワーを浴びると浴室がびしょ濡れになりますが、それは仕方ないのかもしれません。
立地・治安・サービス・コストを総合的に判断しても、かなりお勧めのホテルです。
- Serena (10/5): Lovely stay. Alex was super, very friendly and helpful. I totally raccomand this hotel 😍 - It is located in a very comfortable place. The sheets weren’t changed at all but I do understand that it is not a service that everybody offers.
- Eugenio (9/5): Superb - Great location. Our host, Alex, was wonderful. He helped us plan our excursions, gave great lunch recs, etc. Also access to parking!
- Fuster (10/5): Exceptional - we liked everything, specially the hospitality of the owner the bed was a bit small for a tall couple
- Anonymous (10/5): Awesome place and nice owner - The location in historical center is great, all the great monuments are within few minutes of walk.
Also the owner is a very nice guy who was a pleasure to chat with, very helpful and nice.
- Flora (10/5): Beautiful lovingly maintained hotel with high ceilings, marble floors & a host, who became a friend. - Alex, the owner, went above and beyond taking care of me when i went down with cold- he took me to the pharmacy, he was preparing heavenly hot herbal tea with honey for me, oranges, etc.
We also liked how beautiful and sturdy Alex’s place is- high ceilings, marble floors, beautiful stairs.
There is also parking on premisses, which was hugely convenient to have in the old town of Chania. Absence of elevator: while I enjoyed going up and down the beautiful marble stairs (~20 steps), it was a challenge for my husband recovering from a broken foot. As to our moving our luggage up and down, it was not a problem whatsoever as Alex and his daughter Anna helped us with the task.
Absence of a kettle in our room was somewhat inconvenient.
Absence of breakfast was NOT a problem at all as there are many breakfast places around.
- Hugh (8/5): A nice little flat - Very nice room and location and has super-helpful owners. Just beware the shower is rather small.
- Khadija (8/5): - Location - excellent. Very short walking distance into the heart of Old Town and the Harbour. Several laundromats are within walking distance. A plus as well is that it's on a street that cars are allowed to drive onto which is not the case for all streets in Old Town.
Property owners - very helpful and friendly. Went the extra mile to help with heavy luggages and gave good recommendations. There may be a small cultural diff as we would lock the windows and would return to them being opened but this was done with good intentions.
The rooms are a little older but that is to be expected as it's within an old city. They were extremely clean, the bathroom was spacious, it was nice to have the two rooms but only one has air conditioning. The balcony/patio area was lovely as well and felt almost tropical. My only complaint would be that the mattresses very very thin which made them a little uncomfortable though not something that was unbearable. All in all a great experience and I def won't mind staying here again.
- Yung (9/5): Superb -
- Isabelle (10/5): highly recommend! - Incredible location. Alex was so friendly and helpful. Room was spacious & clean, had everything we needed. Would definitely return, highly recommend! nothing!
- Maurizio (9/5): Pleasant and relaxing. - Position,quiet and yet close to port artistic area.Very comfortable the private parking.Very helpful and friendly management. Slow Wi-Fi.
- Ken (10/5): perfect spot for a few days in Chania - location is absolutely perfect .Equidistant from all major areas . Manager , Alex , a gentleman and font of knowledge . spotless nothing
- Anonymous (9/5): Charming hotel with best location - Charming little hotel in a good quiet location in the old town. Room No. 1 was spacious and clean, comfortable beds and enough closet space. Alex is a really hospitable host, we got a lot of good tips on restaurants and sights.
- Marlen (7/5): Good - very convenient location. parking was available for extra fee of €10 per night but in the end the owner didn’t charge us. 2 minute walk to Chania Harbour. loved that it had a balcony even though there were only two of us we booked the family room. which gave us extra space No elevator so it was hard to trek up and down the stairs. breakfast was not included even though in the pictures of the hotel there were photos of food so we assumed the there would be breakfast.
- Jan-erik (10/5): short visit in Chania - clean and good situated, Alex the owner super nice!
- Justine (9/5): Superb - Things I liked: Location, comfort, cleanliness, bathroom facilities worked well, etc. I found the front door a bit tricky to open at first.
- Stéphane (10/5): - What could we say about our host Alex? What a wonderful human being!! Thanks to his kindness, warmth, joy and passion for life and people, we felt welcome the second we met him ! We arrived late in Chania after a ferry trip and a 3 hours drive, and Alex was so understanding, he was waiting for us and spent almost an hour with us, showing us his beautiful Casa Kastelli and brought us to a local restaurant he knew that served us the perfect meal at 11 pm with smiles and kindness. Everybody knows Alex in the neighborhood, it was like walking the streets with a rockstar! The house is superb, even nicer than in the pictures on the website. The welcoming gifts in the fridge were out of this world! Alex helped us during all of our stay with everything: from making the spa ready for us after our hike to organize a beautiful trip to the Samara gorge! We felt like home with our dad even if we’re 50 years old and Alex is bit much older but it doesn’t show , he looks like 35 years old !
Thanks Alex and your family for the greatest 3 nights stay of our 26 days trip to Greece !! We’ll be back for sure !!
- Jcarvallo (7/5): Good - Amazing location, very friendly and helpful staff. It has a Parking lot, something very useful in Chania, as it is difficult to find a parking spot. The room was very clean and the staff left a variety of cold beverages. Thanks Alex!
- Koene (10/5): we received excellent service . the owner/ host went beyond what wr would expect . so friendly and helpful and gener - lovely house , lovely room , great location
- Doritata (8/5): Very good -
- Sinead (10/5): Exceptional - Alex was a wonderful host!! Very clean, great location and has everything you need. Highly recommend!!
- Vasili (10/5): Exceptional - The owner Alex made our stay that much more enjoyable. We had a wedding on the island and Alex was more than happy to organise taxis and make sure our time went as smooth as possible. The room was really comfy and great for all our needs, including dressing table which we really appreciated when getting ready for nighttime. Amazing location, stepping stone away from the Lamani on the harbour and from shops/cafes/restaurants. Beautiful stay and will be back for sure. Nothing - Perfect!
- Emmanouil (10/5): Exceptional - perfect location inside the Old Town.
- Pmihal (10/5): Exceptional -
- Sonya (10/5): The location is great, the place is nice and clean and the owner is fantastic! He did everything to make our stay comfor -
- Simona (10/5): Exceptional -
- Simona (10/5): perfect stay in Casa Kasteli for my family - The location is the best you can find in Chania! Alex is very kind and friendly and offered help for everything. The room was cleaned everyday, the fridge was full of drinks. the bathroom is spacious and comfortable. The terrace is small and cozy. Definable will stay in Casa Kasteli for every future visit in Chania. there is nothing we didnt like, but we loved everything.
- Sam (10/5): - Nice property and the staff were really helpful and friendly. Would stay here again
- Verified traveler (10/5): - First time in Chania, Casa Kasteli was perfect! Excellent location, amazing friendly and attentive owner. Alex is a wonderful host, he will make you feel at home. Clean room, cozy balcony, comfortable bed, good water pressure, steps to Harbor and restaurants. Highly recommended.
- Eva (10/5): Awesome stay - Alex and Anthony are wonderful people! Our luggage was lost, Alex helped us locate and the airline brought luggage to the hotel! My luggage was handle was broken and Alex fixed it for me. The room was so nice, had a balcony looking g out over the city and it was so lovely to sit and enjoy the evening!
- Øyvind (10/5): Excellent location and very friendly owner - Very friendly and professional staff, excellent location and private parking. In the old city, very close to the Venetian Harbour.
- Verified traveler (10/5): - Perfect location, free next door parking available, helpful friendly and communicative host who worked to make sure we knew where to go and where to eat. Much more comfortable beds than most places we stayed. Great AC, good water pressure. Extra huge comforter blankets in the closet. If im ever in the area again I'll definitely stay here again.
- Verified traveler (10/5): - Very close to Venetian harbour and all cafes and restaurants. Beach 15 mins away.
- Daniel (10/5): Highly Recommended!!! - I cannot areas enough how amazing this place is. Not only is it close to EVERYTHING you could possible need in Chania, it was clean, beautiful and relaxing all around. Alex, the hotel manager, went above and beyond to help us with anything and everything we needed. From booking day excursions, finding the best restaurants, to providing any household items we might need. Even offered to take our laundry to the cleaners for us ! If you're coming to Chania it would be a shame not to stay in this beautiful hotel.
- Barrie (10/5): Real gem in Chania - Our stay was amazing !
Great room in a great location.
Alex was really helpful and made sure that we had everything we needed.
- THEODOROS (10/5): Awesome Stay - Strongly recommend - Excellent location only steps away from the main Chania area where all the shops, bars, restaurants, pubs and wharf are.
Only a 15 minute leisure walk to Nea Xora beach, I went every day I was there.
Alex is a great host and keeps his hotel in very good order. Daily housekeeping, clean rooms, excellent working condition for the air conditioner, shower, refridgerator and TV. I would stay here again and recommend Kastelli to everybody.
- Macarena (10/5): - Excelente hotel. Muy buen ubicado a sólo 3 cuadras del Puerto Veneciano y del área comercial. Muy lindo, cómoda habitación y personal muy amable. Volvería a ir. Recomiendo!
- Verified traveler (10/5): Cosy, convenient, clean and friendly. - Wonderful location about 10 minutes from everywhere including the old town and port. Public parking in 10 mins distance as well. Friendly and clean with a cute balcony. Very good for this value and will recommend for sure.
- Diane (8/5): - Nice hotel near the old city and harbour. Double room is big with a good size balcony, that looks out onto a wall. Hosts very accommodating assisting with taxi in the morning, goodies in the fridge. Good bakery 4 min walk as well as excellent restaurants nearby
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