Hotel Santa Cruz

Location: Gabino Uribe 255 URBANIZACION PEDREGAL MEDIO, Huaraz, pe

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Kid meals
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Japanese garden
• Secured parking
• Garage
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room, Balcony

  1 Queen Bed

  194-sq-foot room, located on the top floor, furnished balcony with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 27-inch LCD TV with cable channels

  Food & Drink - 24-hour room service

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board (on request), local maps, and guidebooks; rollaway beds (surcharge) available on request

  Comfort - Daily housekeeping and heating

  Accessibility - Closed-captioned TV

  Need to Know - Shared accommodations

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Shared accommodation
  • Local maps
  • Guidebooks or recommendations
  • Closed captioned TV
  • Location - top floor

• Basic Room

  1 Twin Bed

  Overlooking the city

  
  

  Internet - Free WiFi

  Entertainment - 27-inch TV with cable channels

  Food & Drink - 24-hour room service

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Printer, iron/ironing board (on request), and local maps; rollaway beds (surcharge) available on request

  Comfort - Daily housekeeping and heating

  Accessibility - Smooth flooring in room

  Need to Know - Shared accommodations

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • Shared accommodation
  • Local maps
  • Guidebooks or recommendations
  • Printer

• Standard Twin Room

  This twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Cleaning products
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Adapter
  • Smoke alarm
  • Fire extinguisher

• Family Room

  This family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Cleaning products
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

• Twin Room

  This twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

• Large Double Room

  This double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

• Triple Room

  This triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Cleaning products
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

• Large Double Room

  This double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Private bathroom
  • Heating
  • Cleaning products
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Efrain (7/5): -
• JACQUELINE MARGOT (10/5): -
• Óscar (8/5): Me trataron bien - La amabilidad de su personal
• Luis moises (8/5): Muy buena opción - Bonito, limpio y cómodo. Fueron bastante amables y el estacionamiento de fácil acceso. Las ropas de cama estuvieron excelentes para el frío de Huaraz
• Sara (9/5): Bien no me quejo - Que tiene una vista a las montañas impresionantes el nevado Huascaran el espectacular La ubicación está un poco lejos de todo
• Deborah (1/5): - Shysters
• jedson (8/5): Bueno - La atencion de las personas del Hotel y buen desayuno la cama estuvo un poco dura.
• Elena (10/5): Muy buen hospedaje, habitaciones muy cómodas y excelente atención. - Relación calidad precio y el servicio. Que no esté tan cerca de la plaza, sin embargo hay opciones cercanas para el almuerzo y la cena.
• AMPARO (8/5): - El personal es muy amable y muy servicial.
• Libe (6/5): -
• sun jae (9/5): -
• Clelia (8/5): Great Staff, comfortable accommodations and good value! - The view from our room was awesome! We all truly enjoyed the breakfast, it was really good! Our beds were warm and comfy. Hotel staff helped us coordinate transportation to and from the terminal too. Our stay was great. The had 2 wood fireplaces and they had 1 going, but would had been nice to have both. We did not ask, and I am sure that if we asked, they would had them going.
• Aldo Jasson (6/5): - Me cobraron en dolares, pero no me aceptaron el pago el dolares, es decir, me hicieron la conversión a soles. Los muebles de la cama, silla y del cuarto en si, se ven muy antiguas y un poco descuidado.
• Oliver (8/5): -
• Tim (7/5): - Es gab eine warme Decke und eine kleine Heizung. Das Bad sah frisch renoviert aus. Es war nachts sehr laut und im Zimmer war es ohne Heizung sehr kalt. Die Betten war sehr auslegen.
• beatrice (10/5): - Super Hotel
• Walter (8/5): - La localidad era tranquila y el Hotel fue muy acogedor. Lo unico negativo es que el dia que llegamos tuvimos que salir a el publo a cenar ya que el restaurant del hotel estaba cerrado.
• Flavia Cristina (10/5): - Entrega exatamente o que é prometido e ainda conta com um restaurante elegante com vista para as montanhas, que servem refeições e pizzaria deliciosas no jantar para quem não quer sair para comer… Para quem anda a pé bom saber que fica próximo ao centro mas localizado em local mais alto, então precisa ter fôlego para subir algumas ruas…
• Luis, chung dar (6/5): -
• Erinson (5/5): Vacaciones en familia - Todo limpio ! Muy amables y cerca del centro, en taxi unos 5 minutos Las palomas hacen ruido si te toca habitación de ultimo piso , el cable y canales del televisor chisosos y borrosos pésima señal.
• Melissa (10/5): - El personal
• jonghyeon (10/5): - Best of best if you are looking for cozy place in Huaraz
• Tania (5/5): - La ubicación y el personal Las instalaciones no son muy buenas para lo caro que es
• John (9/5): Superb -
• Cynthia (10/5): Exceptional - Can't say enough good things about Hotel Santa Cruz and it's owner/manager, Willy. I had some issues and Willy helped me out. So cheerful, so communitive and friendly. Even gave me a ride to the bus. You couldn't be in better hands in Huaraz. Thank you! That i couldn't stay longer!
• Ana (8/5): - Needs improvement with their breakfast buffet almost none existing, specifically if it's included on reservations.
• Bozheng (10/5): Exceptional - Too expensive
• Ayelet (7/5): Good - The owner was very generous and allowed us to leave our luggage in the room for a night, free of charge Bathroom is big and comfortable. The location is to far and too high to climb to. We needed early breakfast twice - it was never ready on time and we had to wake up the hotel employee. There is a circus next to the hotel. Rooms that face the street suffer from noise throughout the afternoon and evening.
• Dillon (4/5): - Bed was extremely uncomfortable and hard. Could hear rodents scurrying around inside the walls. Staff were incredibly nice and it has a cute charm but doesn't make up for the previous comments.
• Amy (10/5): Great service - The service was the standout for this hotel. David and his partner went out of their way to give us a great experience in Huaraz - way beyond providing a comfortable place to stay.
• Andrew (10/5): Exceptional -
• Dafydd (8/5): Great 2 nights stay. Staff were amazing. Lovely breakfast with a view of the mountains. Would highly reccomend - Clean, great view of mountains. Balcony on the room.
• Alejandra (9/5): Superb -
• Waardenburg (3/5): Poor - Staff was nice and helpfull No heater in the rooms it was cold in the rooms also no heater in the dinning room took my breakfast with my jackette
• Luis (10/5): Exceptional -
• Javier (10/5): - Everything was perfect!
• Carlos (10/5): Exceptional -
• Koryth (6/5): Meh - Large room, hot shower Mouse poop in the bed
• Jazmin (8/5): Very good -
• Ante (5/5): We’re not coming back - The hotel was clean and the bathroom was confortable. The breakfast was very poor.
• Joana (9/5): Superb -
• Emmanuelle (8/5): Very good -
• Joana (9/5): Superb -
• Brandon (10/5): Exceptional - Nice place and the manager was so helpful during my stay
• Anne-Laure (10/5): Cozy comfort in Huaraz - Lovely local hotel with view of Huaraz. Goose feather comforters made it hard to get out of bed but the hot shower was amazing! The service is what made all the difference, such attentive and caring staff.
• Yue (8/5): Overall good stay! Thank you manager! - Really nice snd helpful manager who speaks real good English. Super friendly restaurant staff. Good-sized room with a fully equipped bathroom. Bed is as hard as the floor. A little noisy if you stay in the street side rooms.
• Luis (10/5): - Very good place
• Alejandra (10/5): Exceptional - Super comfy and clean, very nice staff as well.
• Mirtha (9/5): The attention was great and the breakfast was delicious. I loved the library they have. - The location was good, it felt safe in the area. I felt a bit uneasy because of a paint on the wall above my bed. I would recommend to place on the walls pictures of flowers or landscapes, maybe something cheerful.
• Pedro (9/5): Superb -
• Mayte (10/5): - Buena atención, personal muy amable
• Ruben (7/5): Good -
• Ana L (10/5): Ótimo hotel - O hotel é muito agradável e quarto bastante confortável, os anfitriões e funcionários são muito educados e solicitos. Guardaram minha bagagem no ultimo dia, até que eu voltasse do passeio, mesmo sendo após período de check out. Uma ressalva é que fica mais distante da praça central, mas isso pode ser bom por ser local mais sossegado sendo bom para descansar.
• Connie (10/5): A real gem - We loved our stay with Santa Cruz. It was like staying with good friends. Willie, Flo, Judy, David and others were very friendly, helpful, and professional. From organizing a tour, to answering quick texts about appropriate Taxi fares, arranging laundry, and accommodating our vegetarian diet, everything was perfect. Tasty breakfasts cooked just right, super clean rooms, and just wonderful staff!
• Alexander (10/5): - The staff are extremely friendly and went above and beyond to cater to my needs. The property is charming with great views. The room was nice and clean with great beds and modern, well-functioning bathroom fixtures.
• Paul (10/5): Personalized attention - The outside, looks great. Nothing.
• Crister (10/5): - Es muy acogedora, su personal super amables y serviciales
• Michael (9/5): Superb -
• Rishi (10/5): will miss this hotel and would highly recommend - Everything. It was a superb and comfortable stay Each of the staff was super helpful nothing
• Willy (6/5): - Nice view. Very clean. However it was a bit far from the plaza. Although, David and Tiana were very helpful if you ever book a room there ask for them.
• Jan (9/5): Superb - The staff is very friendly and helpful. Good location, even though a bit distant from the center.
• William (4/5): dissapointing. - Off street parking. A long way from the centre. They advertised a restaurant but it wasn’t open. It was Saturday night. If not open Saturday night, when is it open?
• Paige (10/5): Great staff! - The staff was friendly and beyond helpful in every way. They helped arrange transfers to our hike 4 hours away, and any other place we needed to go. We would definitely stay again if we return.
• 8642684 (9/5): Superb - big room with a balcony mountains view good breakfast free gated parking no hair dryer
• Paul (9/5): Superb - The location is in a quiet residential area. There are beautiful views from the balcony and there is a lovely garden courtyard. The property is well managed and the room was clean and comfortable.
• Javier (10/5): - Exelente hotel , el staff muy bueno y atentos , lo recomiendo totalmente
• Paula (10/5): - Excellent view of the city and the Andes. Quiet neighborhood and very secure acess.
• Juan (10/5): - Me parece un buen lugar, buena ubicación y con parqueo.
• Fernando (10/5): Exceptional -
• Juan (10/5): - Muy linda la propiedad y el personal súper amable y servicial
• ROGER (10/5): - Ninguna queja todo el personal se esmera por hacerlo sentir a uno en casa. En especial las damas de la cocina .
• Amanda (10/5): - Great stay!
• Brian (8/5): Good Hotel in Huaraz - Good hotel with nice breakfast included. Very up to date bathroom / shower with great water pressure and hot water. Mattresses could use an upgrade.
• Rebecca (10/5): Lovely hotel with incredible mountain views - Wonderful stay at Hotel Santa Cruz. The staff were great; our room was large and very comfortable, with incredible views of the mountains; and the daily breakfast was excellent.
• Alan (10/5): - El hotel es agradable, su estilo rustico con la chimenea en su comedor con la vista a la cordillera es excelente. No hay restaurante pero si servicio delivery, el personal es amable.
• Carlos (8/5): - Room was very nice, super clean, they are also friendly and will help you with any taxi you need or info about the place.
• Verified traveler (8/5): - The staff were great. Very helpful with local attractions.
• joel (8/5): Quite and nice. - Helpful, nice views, good breakfast
• Verified traveler (6/5): Razoável - O hotel é antigo e simples mas é limpo. Os funcionários foram atenciosos. Café da manhã simples mas gostoso. O hotel é um pouco afastado do centrinho e pra chegar andando tem que subir ladeiras, o que dificulta um pouco, pois a questão do ar rarefeito atrapalha bastante nas caminhadas. No quarto não havia frigobar, ventilador nem ar condicionado.
• Verified traveler (6/5): - Has a nice view of the Huascaran provided you get the rooms facing the courtyard. Location not an issue for travellers with their own car. Breakfast ok. Amenities, fittings need an urgent revamp. Even something as basic as the room door lock needs maintenance.
• Verified traveler (10/5): - My buddy and I were in Huaraz to climb and used the hotel to base out of . We were in and out 3 times over about 12 days and the staff were always happy to see us and greeted us with smiles. The rooms are fine and the beds are ok. Bathrooms are fine and there was plenty of hot water to wash off the trail dust. It up the hill from the main part of town so a bit more quite and the views of the high Cordillera are great!
• Philippe (10/5): - All around 5 stars - impeccable service with incredibly friendly staff. Awesome breakfast with great view of Huascaran mountain. Rooms are clean and spacious.
• Luis (8/5): Recomendable, tranquilidad y buena acogida - Super amables , buena comida en especial sus pizzas artesanas, buen lomo saltado, Hotel muy tranquilo y alejado del bullicio del centro, a solo 4m en taxi por 4 soles. Hogar de montaña muy frecuuentado por amantes del trekking. Muy agradable la chimenea x la noche .Excelentes vistas de la cordillera blanca andina desde el comedor y habitaciones con vista lado montaña. Bien la conexion internet y si no te da buena señal te facilitan un router portatil para tu habitación. Repetiremos.
• Wolf (10/5): - Quiet, small & clean hotel , located not too far from the main square. Beatiful views from the rooms w/ balcony. Sweet little garden and cosy fireplace in the main lobby. Good value @ a reasonable price!
• Michael (10/5): Good quiet place - I enjoyed my stay in this hotel. Friendly staff, good rooms, and quiet. Safe parking. It takes about 10 minutes to walk into the center of town. It is good that the hotel is a bit outside of the center, so you don't need to hear the permanent honking.
• Natasha (10/5): - un poco alejado del centro pero perfecto por la vista a la cordillera y la tranquilidad
• Jose (6/5): - Lo que no me gustó fue que no me dieron el cuarto que había seleccionado como reserva.. me dieron una opcional que tuve que tomar por el tiempo.
• Irvin (10/5): Happy in Huaraz - Our four day stay at Hotel Santa Cruz was most pleasant and enjoyable. Arriving very early by bus from Lima we were given an early check-in and invited to have tea to assist with the symptoms of the higher altitude of Huaraz. The room was very clean, hot water was available, the bed slightly firm but acceptable, with a large comforter to keep warm with the cooler nights. The hotel was safe and secure with views of the beautiful snow-capped mountains surrounding the city. One could easily walk downhill to the center of town...and back as well if desired. (Regardless a taxi ride back was only 4-5 Soles.) The free WiFi was very good, the included quality full breakfast varied from day to day, accompanied by great coffee (or your choice of teas). The restaurant also offered other menu choices throughout the day. But best of all were the staff....always friendly and pleasant, accommodating ALL our requests for service and information. Our stay at Hotel Santa Cruz was excellent.
• Gabriela (10/5): Muy recomendable - Nos encantó el hotel, el ambiente, la habitación y la atención.
• Ashley (8/5): - Good breakfast and comfortable bed. A bit away from the centre of Huaraz. Some barking dogs in the night, but otherwise a comfortable stay.
• Verified traveler (10/5): - Good location within walking distance to the Plaza de Armas. Stored our luggage while we were out on our trek. Very friendly staff and comfortable accommodations!
• Morten Gyldendal (6/5): Friendly but dated - Friendly staff, however the hotel is dated and our room needed repair work (toilet was not properly secured to the floor). We stayed two nights and problem wasn’t fixed during this time. The city center is 15-20 min by foot so not the most central location although quiet.
• Petra (10/5): I would come back! - I choose this hotel over others because it is a small hotel (15 rooms) which I prefer. I had a great view - city + mountains and small balcony. Room is simple, doors a little old so you can here others in a hall. The bathroom is brand new (best in Peru that I had). Staff is really nice and kind especially housekeeping lady that cooked breakfast as well. Nothing was problem - early checkin, leaving luggage, spending time after checkout to wait for bus...). Very nice breakfast. I had an avocado salat for dinner which was delicious! Price is maybe a little higher for Huaraz but you don’t pay any extra services that I needed and hot shower and nice bathroom was worth it!
• Verified traveler (10/5): Ideal für Bergsteiger - Das Hotel bietet für Bergsteiger den idealen Aufenthalt, kurzfristige Buchungen und Stornierungen waren kein Problem. Das Frühstück war lecker und wurde auf Wunsch auch zu unüblichen Zeiten serviert. Wir können dieses Hotel nur weiterempfehlen!
• Zulu (6/5): Decent for the price - Willy and the hotel staff are great folks. The included breakfast is delicious, and I really enjoyed eating in the dining room, which looks out at the mountains. Only a couple of minor complaints: the Wi-Fi. worked fine downstairs, but was really spotty in my room; also, there was a shower curtain rod in the shower, but no shower curtain, which was odd. Overall, a decent stay for a decent price.
• Serena (4/5): Old and dirty room - The room was very disappointing. Despite the good reviews seen here, the room was not only humble as we imagined, but old and dirty. There were decks missing in the bed, so the mattress sank every time we made a movement. The bathroom was terrible with tiles missing, loose toilet, hairs all over the walls and a horrible dirty silicone rug inside the shower area. It was very uncomfortable and disgusting to take a shower. We changed hotels shortly after that.
• Alejandra (10/5): - Muy lindo hotel... el desayuno delicioso... Y el ambiente espectacular muy recomendado
• Sean T (10/5): Excellent staff, great view - A very good experience and we were especially happy with the great staff, especially Willy, the hotel manager. We had excellent / prompt e-mail communication with the hotel. Although the hotel is a bit of a walk from the plaza, the spectacular views of the mountains from the hotel more than made up for this. The hotel staff were very useful at arranging a few tours for us with Atusparia tours. We highly recommend this tour company,
• Eran (8/5): Hotel Santa Cruz - Hotel Santa Cruz is about a 5-10 minute walk from the city center. Taxis are also abundant for about $1.5. The location is very quite compared to the hotels in the city center. The main asset of the hotel is Willy who went out of his way at all hours and personally escorted us to assist in booking our treks and helped make our stay and sightseeing in the area a unique and succesful experience
• Verified traveler (10/5): - とても居心地が良かったです。

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