Army Hotel

Location: 1A Nguyen Tri Phuong, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Currency exchange
• Shared lounge/TV area
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Presidential Room

  1 King Bed

  2131-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Bed sheets not available

• Deluxe Room

  1 Double Bed and 1 Twin Bed

  431-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Smoking and Non-Smoking
  • Bed sheets not available

• Executive Suite

  1 Double Bed

  538-sq-foot room with pool views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Blackout drapes/curtains

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Blackout drapes/curtains
  • Free WiFi
  • Smoking and Non-Smoking
  • Bed sheets not available

• Superior Double Room

  Featuring a double bed, this air-conditioned double room provides a view of the tree lined streets or outdoor swimming pool. Each room comes with a mini-bar and seating area. Private bathroom comes with a bath tub.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Twin Room

  Featuring twin beds, this air-conditioned twin room provides a view of the tree lined streets or outdoor swimming pool. Each room provides a mini-bar and seating area. Private bathroom comes with a bath tub.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite

  Naturally bright and airy, each spacious suite features an elegantly decorated separate living room and a spacious bedroom with a king-sized bed. Each room offers air-conditioning. A mini-bar is included. Private bathroom comes with a bath tub.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

• President Room

  Each spacious apartment offers a luxurious interior with vibrant colors. The air-conditioned President Room comes with a spacious bathroom with a large bath tub, separate kitchen and a large balcony offering views of the tree-lined streets.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Family Room

  Featuring a blend of modern interior design and a friendly ambiance, each large triple room offers a double and a single bed. Each air-conditioned room comes with a mini-bar and seating area. Private bathroom comes with a bath tub.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• HAN SEOK (5/5): 신서유기4 답사만 아니면…… - 수영장, 친절함, 한가함(이건 나중애 독이 됨) 시설이 노후됨
• Gianluca (10/5): -
• Kuniharu (6/5): - 大変、良いホテルです！！
• Shovan (10/5): - Excellent property and location is very good.
• Minh (10/5): Exceptional -
• Noriko (10/5): - The hotel is very safe. The driveway is nice and convenient.
• Nicolene (10/5): Exceptional -
• Izabella (7/5): Good -
• karishmakonnect (6/5): Fair enough - Fair enough for a short stay but can have better food. Some rooms had mosquitoes in them so make sure you check before you enter. Few options for vegetarians. Best hotel beds! Large size rooms. Close to city centre and quiet area plus safe!!!!
• Eric (8/5): - Pros: nice hotel; room was good; staff at check-in was great and accommodating; breakfast buffet was very good and varied; location is good enough for accessing various areas (old quarter etc). Cons: only one towel per guest and they were rather worn out (and there was nowhere to hang them once wet); staff at check-out was unpleasant.
• Neil (7/5): Good - The hotel was tired needs a refurb
• Minh (8/5): Very good -
• Verified traveler (4/5): Poor service - They promised taxi from Airport but taxi didn't come. Because of my mistake with hotel reservation, they didn't help me at all. I had to start looking hotel somewhere. Time was 5 a.m. my luck there was hotel quite near which helped me.
• Juan (7/5): Good enough - Good location The beds are likely to sleep in the floor.
• Alexander (8/5): - Tolles zentral gelegenes Hotel mit einem gutem Frühstücksbuffet
• Kate (10/5): - Army hotel thw best of the best location, beautiful hotel, luxury hotels, the room very nice , employee super friendly, we met all leaders they are very friendly. Price are incredible compared with another hotel price are a haft. 1010 recommendations other guests. We love this location, this location thw heart of Hanoi capital, 4 minutes to Hoan Kiếm lake , 4 minutes to West lake , 1 minutes to old street of Hanoi… we will come back stay here for our vacation
• YASUYUKI (10/5): - Good
• teddychristianh (10/5): A pleasant stay - We stayed at this hotel for 2 days, and overall, it was a great experience. The room was spacious, featuring a king bed and a twin bed for my son. The bathroom included a bathtub, and the towels and linens were clean. The bed was very comfortable, ensuring a good night’s sleep. The restaurant offered plenty of breakfast options, and the food tasted great. The hotel is located in the heart of the city, right next to the army headquarters, making it feel very safe 😁. Getting around was convenient; taking a Grab car to the night market cost only 40,000 dong. Thank you, Army Hotel, for a pleasant stay!
• GWANG MIN (10/5): 깔끔하고 조용하면서도 관광하기 좋습니다. 추천! - 호안끼엠 관광하실 분들에겐 추천 합니다. 올드쿼터 안의 호텔들은 좁고 열악하고 비위생적인 경우가 대부분입니다. 근데 여긴 깨끗하고, 조용하고, 안전함이 느껴지는 곳이에요. 직원들 응대도 깔끔하고, 시설도 준수합니다. 호안끼엠이랑 서호 둘다 걸어서 갈만해서 무조건 추천.. 한국인의 위생 기준을 맞춰준 유이한 호텔중 한곳 입니다. 추천!
• Athalie (8/5): Very good -
• Bas (8/5): - Nice people, good breakfast, great housekeeping.
• Daniel (5/5): Passable - Location is very good. Breakfast spread was not that good.
• Yuri (10/5): - ツインルームを探してこちらを予約しました。 バスローブやスリッパ、アメニティもありました。 延泊を依頼した時のフロントの方の対応がとても良かったです。 旧市街まで15分程度歩きます。 朝食は毎日少しずつ変わっており、楽しめました。
• YURI (10/5): - 当初の2泊から、飛行機の遅延により1泊追加しました。レイトチェックインを希望したところ、とても親切にご対応いただきました。 朝食も種類が豊富で、連泊でも少しずつ内容が異なっていたので楽しめました。 旧市街までは徒歩15分くらいで、アクセスがとても良いとまではいきませんが、歩いてる行ける範囲で良かったです。 バスローブやアメニティも完備されていました。
• Priya (9/5): Perfect location to stay in Hanoi - I recently stayed at the Army Hotel in Hanoi and had a wonderful experience. The rooms were spacious and equipped with comfortable beds, ensuring a great night's sleep. The availability of hot water was consistent, which was much appreciated. The pool area was a delightful spot to relax, offering a pleasant escape from the city hustle. Breakfast was decent, though it could benefit from more dietary-friendly options. Overall, a great place to stay in Hanoi!
• Pepsi (8/5): Very good -
• Christopher (10/5): - Perfect location to get around and lots to see
• Ollie (5/5): Wouldn’t recommend - The rooms were clean and a good size Staff were very rude and unapproachable, on the first night we tried to order room service, we were hung up on 3 times and then told half the menu wasn’t available. We were treated like an inconvenience and the hotel felt like it was on its way out so most of the lights were off, no spa available or amenities as described which made it feel like a ghost town. Plainly put it was a shell of a hotel.
• Laura (10/5): Très bien - Très agréable avec une piscine géniale et un super petit déjeuner
• SEONG KI (10/5): - 동반여행이좋음
• Andrew (8/5): Very good -
• Mogens (9/5): 8 days - Big hotel,quiet tho
• Yu (10/5): - Even if we checked out, this hotel accepted keeping our luggage whole day. Like until 8 pm. Thank you so much.
• Joanne (9/5): Beautiful spacious hotel, we would definitely stay again. - The swimming pool, location and very friendly staff Misinformation from staff about cost of taxi to airport.
• Wesley C. (10/5): - The aesthetic of The Army Hotel is very classy. Was quite pleased with the room and the staff!
• Lara (10/5): Exceptional - The breakfast , the room is very spacious
• Zita (10/5): THE BEST - Such a great location in the Old Town area and handy to everything... The breakfasts were awesome... Staff super friendly and went the extra mile with any requests Was all good
• Yakhyo (9/5): Superb -
• Kate (10/5): - The best of the best location in Hanoi Capital. Amazing price Buffet breakfast great Service 10/10 excellent We will be back stay this hotel for our next trip We are lucky and honored to be warmly welcomed by the director and deputy director of the hotel. I would like to thank the team working at Army Hotel Send my best regards to Director and deputy director Best ! Kate
• Michael (6/5): Nice clean hotel 1KM from Old Town - Older hotel outside of Old Town, which meant larger rooms, nice gym and large breakfast area. Hotel is older but was very clean. The only issue we had was the shower water pressure which was very poor, almost unusable. Our friends had the same issue in their room as well so it was not confined to just our room. Overall, nice hotel and nice stay, just hope they can resolve the water pressure issue for the guests.
• Hamka (10/5): Exceptional -
• YOUNGJUN (10/5): - 숙소 위치는 서호 근처라, 자주 가는 호안끼엠 지역이랑 1.4키로 정도 떨어짐. 방 크기도 엄청 커서 만족스럽고 조식도 최고. 1층 바에서 즐기는 맥주, 칵테일도 좋은데, 숙소 내 비치된 물값은 받습니다. 외부에서 챙겨가요
• Chrisanthi (3/5): Dirty and tacky - The staff were friendly at the check inn. The cleanliness of the hotel ,especially in the breakfast area was dirty, floor was sticky and i noticed when someone had finished their breakfast and had their towel scrunched , instead of replacing it with a clean one it was folded again for someone else to use. I didnt like the fact that their were call girls too on business their , I booked the hotel for the spa which i was told when arrived it was being refurbished which was not mentioned on booking.com before id booked it. Second day on our return from excursion the whole lobby smelt of diesel , i asked what it was and was told they had sprayed for mosquitos , so that was a no go area as the smell was too strong.
• Jake (7/5): Good -
• Noriko (10/5): - Safe, clean and beautiful
• Danielle (10/5): Exceptional -
• Cecilia (9/5): Superb -
• Katsutake (8/5): - 部屋にwifiがないのが非常に不便でした。
• Riccardo (8/5): Nice room, nice location, helpful staff - Nice room, clean, spacious. Nice breakfast. Helpful staff. All was good.
• Andrew (2/5): We stayed in the wrong hotel - The photos make it look good. It was quiet and clean. It is a hotel for the military. It's a bit out of town about 15 minute walk to the old town. It was hard to communicate English with the staff. I felt out of place there as a tourist.
• Temakin (2/5): Avoid this hotel. - Be very careful. Take snapshots of any room or fixture damage as soon as you open the room door. Housekeeping cannot be trusted to record room defects including damaged bath robes, carpet burn marks due to cigarettes and chipped furniture. The rooms are old and the carpets and bathroom moldy. The fun begins at checkout when their inept housekeepers do a room inspection while you are checking out downstairs. Housekeepers then report damage and you'll be asked to pay for it. So, inspect everything upon arriving into your assigned room. Otherwise, it can get real ugly on checkout. It'll be your word versus the housekeepers who are responsible for that floor. Avoid the 7th and 9th floor if possible.
• Trần (8/5): Very good -
• feeF_13 (2/5): People smoking in the lobby - People smoking in the Cafe at reception whilst you try to enjoy a coffee was disgusting. Black mould around the bathtub & wifi keeps switching off. Limited staff speak English, and thus, when I called room service, I was hung up on. The pool chairs had black mould on them, which ruined my swimmers and made my towel black and stained. I stayed 3 nights and housekeeping didn't even change my sheets. I had organised pick up from the airport & nobody turned up and the hotel didn't even realise they had forgotten.
• Daniel (10/5): Exceptional -
• WayneP650 (6/5): Very nice hotel. Except for catering - Rooms are very comfortable. Hotel spotlessly clean. Pool area lovely. Buffet breakfast great. That's where it stops. Lobby bar is pathetic with staff unable to make a cocktail. Restaurant at night is not good. Warm beer, worst bruschetta I've ever had, and the prawn crackers served with my nasi goreng were older than I am. Several menu items unavailable. Great place to stay, but avoid the bar and restaurant
• Dujo (10/5): - Alles ist prima, einzige, das Auswall der Frustückbüffet konnte ein bisschen besser sein.
• Alicia (4/5): I wouldn’t chose it again for a family trip. - the pool is big and nice. People is smoking everywhere. For non-smokers is a problem, as a family we didn’t enjoy the breakfast area smelling tobacco or the waiting areas. You need to be early to enjoy all the breakfast options, if you arrive after 8 am a few things are missing, line butter, yogurt. The mattresses are very hard and the pillows are too thin. The hotel in general is not very clean, found the dinning area with sticky tables, hair. The carpet of the rooms are not very clean.
• Kaisar (7/5): Good - Location was ok The rooms are bit dated. Had standing water in the shower, slow drainage. Breakfast was super average.
• Chris (8/5): Very good -
• Steven (2/5): - Didn’t know they had airport shuttle bus Was told we couldn’t lay down on sofa but other guest where Picked on for some reason won’t be back
• Mark (9/5): Superb -
• Sir (6/5): Pleasant -
• Irina (6/5): Pleasant -
• Devang (9/5): Superb - Breakfast could have bit more variation. However the overall hotel stay was very pleasant. Would definitely recommend if someone wants to not live at the old quarter but little far and have easy access Breakfast was ok
• Akiko (10/5): ハノイ滞在では、アーミーホテルに泊まりたい。 - 今回、初めてのベトナム旅行でハノイを訪れました。当初旧市街にホテルをとっておりましたが、ホテルがある通りが昼夜を問わず異常にうるさく、夜も全く眠れませんでした。もう無理ということで、こちらのホテルに移動してまいりました。室内は大変広々としており、落ち着いた雰囲気で掃除も綺麗にしてあります。ホテル内は大変静かで窓から見えるプールに癒されました。十分なお湯でバスタブにゆっくり浸かることもできました。毎朝、無料の朝食が大変美味しく楽しみでした。サラダ、フォー、クロワッサンなど大変美味しかったです。フォーの麺はいい意味で少しざらっとしており、なんだか特別な触感がありました。ハノイの有名店のフォーよりこちらのフォーが美味しいのではないかと感じました。フロントのスタッフさん達は、いい意味でさっぱりされておりますが、質問したことは毎回すぐに調べてくれたりきちんと対応してくれます。次回ハノイへ滞在する際はまた利用させていただきます。ありがとうございました。
• Robert (9/5): Great stay - Loved the shower and bath. The staff, as always, was great and helpful. Nothing!
• Ryota (10/5): - 夜でも利用可能な換金所を丁寧に教えてくれた。
• 527anaym (2/5): Dirty swimming pool - I went for a swimming with my friends and kids, both of them had to pay 200k/ each and they’re only 2years old. Before covid-19 we used to go there many times and only adults pay that fee. Only got one towel even I paid for 2. The swimming pool was very dirtyyyy and the chairs around the pool the same. Service was slow and the drinks wasn’t cold enough. I will never go again.
• Verified traveler (6/5): - The pool was not available during my stay which was the whole purpose of me booking the hotel.
• apartridge95 (4/5): High Chlorine Expensive Pool - We came here to use the pool for the day after some other popular pools in the city were closed. A day pass cost 200K each (seemed a made up price) - wish we’d known it also included a gym. The pool size/depth was ok but outdoor area needed some attention. However, it was the water itself that caused my boyfriend to be covered in rashes and burns after just a short swim. Luckily he is now okay with just some scabs, but if a child had swam in the pool it could have been much worse! We asked for our money back and did receive it but the receptionist had to ask us how much we’d paid (surely it’s a set price?) She didn’t seem too concerned about the dangerous pool either. Would not recommend for anyone!
• Saeid (2/5): Ödelagt hotell - Hotellet var död och många delar av hotellet var avstängd. Det saknades elementära service utrustning t.ex. is hinkar och dylik . ingen rumsservice på nätterna.
• Young ha (8/5): 가격대비 좋음 - 전체적으로 만족하나 언어적 문제가 큰문제. 한국어 불가.
• Moustacher2001 (10/5): Visite militaire - I was there for joining seminar.Good facilities, good view, good services, and the food was delicious. Internet connection was really good. Clean hotel. It is recommended if you stay there. Many cafes in the down town.
• ali can (8/5): - 좋은 호텔입니다.
• JUNG HWA (8/5): 국방부 옆 호텔 - 호텔.옆이 베트남 국방부 입니다 그래서 아미호텔인것 같습니다. 위치 아주 좋으며 직원들 친절합이다. 추천합니다.
• rachelmwyatt6 (8/5): Overall very good with a couple of exceptions - Hotel is very smart and clean. On our second stay we were given a free upgrade to huge rooms which was lovely. Reception staff were fantastic but unfortunately the restaurant and bar staff (on one evening) were not good. One evening we wanted a drink and were rudely told at 21.50 that they closed at 22.00. They turned off the lights and left. The very nice man on reception explained that they are government workers and have to comply with certain working hours- once we knew this we were fine about it. The staff in the restaurant on the one evening we ate there were awful - giggling and laughing about, talking loudly on a walkie talkie and not helpful when we could not understand the menu. The food was very nice but not the ambience. Swimming pool and gym excellent although the pool water was too cold. Very good quality gym equipment. Again I would like to mention the excellent reception staff and their warm welcome and helpfulness.
• Verified traveler (8/5): Smart hotel with great staff on Reception - The hotel was very smart and clean and the Reception staff were really really excellent. However the restaurant staff were not so good - we had one evening meal there and they were more interested in chatting and larking around or talking loudly on their radios than looking after the customers. The bar staff were downright rude one evening when we wanted a drink at 9.50pm. They said they closed at 10 then switched off the lights and left!! The reason was that they are government employees and cannot work over their allocated time. This was thankfully and respectfully explained to us by the lovely chap on the reception desk who went out of his way to look after us and get us a juice from the restaurant instead. The rooms were lovely and we had a free upgrade too. The breakfast was great especially the porridge and coffee. The pool and gym were top class although the water was quite cold. I had some great swims with it all to myself.
• WONKYUNG (10/5): 치안 짱 - 이 호텔은 군인 호텔이라서 군인이 치안을 감당하고 있어요 치란은 안심되요
• Cynicoren (6/5): Good location, big rooms, nothing more - We stayed here twice (in two different rooms). In one room there was this black spot behind the door, a result of some burning, so we had to let the staff know. The second time we stayed here, the toilet was broken. We waited a long while for help, they sent one maid with no clue in English or in plumbing. Then they sent for another one with the same abilities. After two hours, late at night (around 01:00) and after a long hard day, they decided to let us stay in a different room. The swimming pool was not used by anybody, and it seems that they didn't even have a lifeguard there. The food (breakfast) was just OK, the highlight was an omelet (had some queue) , the Pho soup was OK. They are still not familiar with western costumes - I asked to add soy milk to my coffee and they were trying to tell me that I'm wrong and I should use cows milk... The rooms are soundproofed for outside noise but noise from people in the hallway and slamming doors can be heard. The hotel is within a walking distance to the lake and the markets near it, and there's a fine restaurant not far from it (Vuon Pho Cafe & Restaurant ).
• MIN A (8/5): 수영장이 갖춰진 저렴하고 넓은 숙소 - 수영장이 있어서 그런지 중심에서 조금 떨어졌지만 조식과 룸 컨디션은 좋았습니다 주변에 가까운 마트나 편의점이 없어 조금 불편했지만 조용하고 쾌적한 환경이 좋았습니다
• Anik_Bin_Ashraf (6/5): Needs to improve a lot !! - We visited the place on October 2019. We were suggested to take this hotel by Vietnam authority. Google says its a four star hotel. I would rather rate it as a 3 star. Reasons are mentioned below: 1. Unfriendly staffs, even it's difficult to converse in English. 2. Very average gym and swimming pool. Even the swimming pool water tasted awful. 3. Without our instruction, the hotel staffs daily made up our rooms...I don't know why... !! 4. Towels provided were two small to cover one after shower. 5. Pretty much expensive. 6. We were sharing a twin room . Out of two room access cards, my room mate lost one of the card. They were about to charge us additional 10 USD for this crappy card !! Good Side: 1. Food is good. 2. City centre is nearby. 3. Breakfast menu is diverse and tasty.
• HANNA (10/5): Great hotel is - Goog room. Nice sevice. Excellent staff
• MeanderingMouse (4/5): Empty Hotel - This was the last hotel I stayed at, during a 10 day trip to Vietnam. a very empty and cold environment. No one smiles here. The A/C was dodgy and my friend became ill on the last night on this trip. The food wasn't great at breakfast, best to avoid breakfast. You can't go outside for breakfast, The doors to the outside area were always guarded by 3 hotel staff. The room was clean, but once we went to breakfast, hotel cleaning staff were immediately in the room. The reception desk was not helpful. I asked room service for some tea and milk. I then got a call from reception saying the room maid would come to the room from restaurant to deliver this. She never appeared. So I had to go out and buy some. On my way, I did notice the guy at reception looking up social media on his phone. Checking out was interesting,with receptionist asleep with his head on his hands. Took a while to wake him up. Didn't have a good bye or "hope you enjoyed your stay" remark as we were leaving. I don't think hotel staff in heels is practical either. The pool was nice. This is the only nice thing.
• KIHO (8/5): 가격대비 만족, 다만 조식은 먹을만해요 - 룸 컨디션이나 직원분들은 매우 친절허셨어요 매우 좋았어요 다만 조식은 별로 였어요
• Verified traveler (8/5): Bra hotel - Veldig fint hotel, bra frokost og veldig bra service! Basseng og gym er også bra. Jeg fikk et veldig fint rom i 8.etg, men utrolig dårlig lydisolert. Så hørte alt fra gaten utenfor meget godt! Er vel bedre med rom og vindu mot baksiden og bassenget tenker jeg. Ca 10 min å gå til old quarter der man går ut på kveldene
• Verified traveler (10/5): - This hotel is great for all ages. Very friendly and hekpful staff. Bar and restaurant prices are great. Breakfast was lovely. Hotel is central to all conveniences
• Minjung (8/5): - 주변엔 딱히 볼꺼리는 없지만 가격대비 숙소는 좋았습니다.오래된듯한 문때문인지 문 닫으실때 꼭 확인해주세요 확인 안햇다가 문이 덜 닫혀서 옆방 애기가 문열고 들어와서 엄청 놀란 기억이 나네요.
• Melvyn (8/5): - Amenities were in good condition. Location of hotel was within walking distance to Old Quarters (15 mins).
• Verified traveler (2/5): - 滞在中、とにかく不愉快でした。 まず朝食、room service、poolでの料理、全部不味い。 アメニティの補充がなかったり、眉間にしわを寄せて対応するならまだ、でもしてくれなかったり、荷物を勝手に移動していたり。 room makeも、シーツなど、一度も変えてくれていなくて、きれいにセットし直しただけ。 フロントでタクシーを呼んでくれても、来るタクシーに乗るまで見送らないし、質の悪いタクシーが来るので安心できない。 でも楽しく過ごしたかったので、黙っていました。 ですが、チェックアウト時、タオルがひとつ足りないと、お金を請求されました。 そのタオルは一度も使っていません。 でも信じてもらえず、空港に間に合わないからと言ったら、じゃあこの金額を払ってください。と言われました。いったら安いし面倒くさいので、支払いました。 でも、金額の問題ではなくて、泥棒扱いされることが、最悪でした。 いままで海外に行ってこんな嫌な思いをしたのは初めてです。
• Verified traveler (6/5): - No comments, just okay for couple days stays or overnight not recommend for longer staying.
• Verified traveler (8/5): - 아미 호텔의 장점은 구시가지를 경험하기 위해 좋은 위치에 있고 수영장도 야간까지 이용 가능하다. 조식도 괜찮다. 많은 종류는 아니지만 굿. 쌀국수 맛있다. 주변 로컬식당도 좋다
• Verified traveler (10/5): - 그냥 문안한 호텔 이였습니다. 조식이 조금 뭔가 부족하다 싶은 거 빼고는 만족했습니다. 호텔 부대시설이 조금 부족했습니다.
• Verified traveler (8/5): - 수영장이 예쁘고 놀기 좋아요 룸 컨디션도 괜찮지만, 방 청소를 너무 이른 시간에 하고 전체적으로 직원들이 불친절합니다 그리고 조식이 너무 별로에요
• JE HYUNG (8/5): 가격대비 가성비 좋음 - 가격대비 가성비 좋음 그러나 주변엔 군사시설만 있음-.- 무조껀 택시타고 다닌다면 괜찮을듯
• Rebyac (6/5): Cold contact - The hotel is very well located near the old town. Rooms are large with all necessary equipment. Bathroom is nice but needs some renovation to avoid such bad surprises. Breakfast is oriented to Asian clients with a few choice for the others. Unfortunately at the reception, lobby or restaurant nobody smiles or says good morning. I think this hotel has potential and needs some strength.
• Verified traveler (2/5): - I got sick from the breakfast. And then when I went to leave they forgot to call the car I had prepaid for to the airport. Ended up leaving 15 minutes late in a taxi.
• V5330KGdavido (2/5): Terrible staff service ruins a great hotel - Room is okay. My friend and myself both got food poisoning from the breakfast. Booked and paid for a car through the hotel for a airport transfer 24 hours in advance of the time I needed it. They didn’t bother booking it from their end and now I will be late for my flight
• GillesOB14 (10/5): Very Good Hotel - Very good value for money good breakfast (western and asian not so far from everything else don t expect to be in the middle of tourist this is a viet hotel not so much english speaking around but it s ok... swimming pool is a must when it s 90+...many people are coming from outside for a swim (200K VND in August 2019)
• CharlotteS3735 (4/5): Disgusted - Whilst the accomodation and cleanliness of this hotel was good we were outraged at the bar service. We asked for Gin and tonic and we're told that they had no tonic. We then ordered Singapore Slings (which were on the cocktail menu) but were served a revolting, bitter mixture that seems to be predominantly soda water, lime juice and something that made it look pink - no contra, no benedictine, no fruit juice etc etc.... When we complained that this was not a Singapore Sling, the barmaid pretended not to speak English and refused to refund the cost of the drink. We then spoke to the concierge who backed up the barmaid, said that is was their own version of a Singapore Sling, and also refused to refund, or to offer us another beverage that was drinkable. We then asked to speak to the manager of the hotel, but were told he was unavailable. After a good deal of argument and verbal abuse and great stress for our wonderful guide, the concierge finally refunded us the money from his own pocket. We were later led to understand that some of the staff were untrained "army brats" who thought , because of their parents position, they could get away with treating people with a total lack of courtesy and respect. Never again!!!
• nanhee (10/5): - 숙소가 넓고 깨끗해요..부대시설도. 좋아요..수영장도 좋아요..아침조식도 뷔페도 있고 쌀국수코너에서 다양한 쌀국수를 즉석에서 만들어줘서 좋았어요..

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