Staybridge Suites St Louis - Westport by IHG
Location: 25 Progress Parkway, Maryland Heights, us
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Located in Maryland Heights, Staybridge Suites St Louis - Westport is just 8.9 km away from Hollywood Casino St. Louis, offering easy access to nearby attractions.
Modern Amenities
Enjoy express check-in/out, a fitness centre, free property-wide WiFi, and a shared lounge during your stay. The hotel also boasts non-smoking rooms, a 24-hour front desk, and a business centre for your convenience.
Relaxing Stay
Unwind in the indoor swimming pool or explore popular landmarks like St. Louis Gateway Arch and Six Flags Over Mid-America, all within a short distance from the hotel.
Book your stay at Staybridge Suites St Louis - Westport for a comfortable and enjoyable experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Outdoor furniture
- Shallow end
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
One-Bedroom Suite with Two Queen Beds
The suite offers air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Queen Studio - Disability Access
The studio provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Standard Room
The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Queen Studio
Offering free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. This studio is air-conditioned and features a seating area with a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
One-Bedroom King Suite
The suite features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The suite provides a wardrobe, a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Two-Bedroom Suite with Bath Tub - Disability Access/Non-Smoking
The spacious suite offers air conditioning, a seating area, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 4 beds.
Max Occupancy: 8 (8 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Queen Room - Hearing Accessible - Non-Smoking
The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Queen Suite with Two Queen Beds and Mobility Accessible Bathtub - Non-Smoking
The suite offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Two-Bedroom Suite
The spacious suite offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The suite provides a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit has 4 beds.
Max Occupancy: 8 (8 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Two-Bedroom Suite
The spacious suite offers air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The suite provides a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit offers 4 beds.
Max Occupancy: 8 (8 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
King Room - Hearing Access - Non-Smoking
The spacious air-conditioned double room provides a flat-screen TV, a seating area, a wardrobe and a safe deposit box. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hearing accessible
-
One-Bedroom King Suite with Mobility Accessible Roll-In Shower
This suite is air-conditioned and has a seating area with a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
One-Bedroom Queen Suite - Hearing Accessible - Non-Smoking
This suite is air-conditioned and features a seating area with a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit offers 2 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hearing accessible
Guest Reviews
- Latonya (8/5): -
- Amanda (10/5): - Front desk lady Keke was very nice and helpful
- Salim (10/5): - Very clean Comfortable bed Spacious
- Luis (10/5): -
- Thelma (1/5): Could not swim spent all money no fun - Look n area Pool still closed was not told my children wanted to swim
- Marlene (10/5): It was fantastic! - My family had moved to this hotel after experiencing a couple of other hotels that were not that great. I got in from a flight at 7am and they were so nice and let me check in super early for a $25 fee - so worth it. They also upgraded me to a nicer room. It's exactly what I needed after taking a red-eye flight. I would definitely stay here again! Honestly, I don't like the coffee that was served, but it's the same coffee that they serve at other IHG hotels as well. I also heard others say the same thing about the coffee. Other than that, it was a perfect stay!
- Breiera (9/5): King suite - I loved how clean the building was. The location was amazing! Our suite was like home. It was extremely spacious and comfortable. The staff was very welcoming and helpful! I was disappointed because the shower wasn't as powerful or strong. The pool was being renovated during our stay. The breakfast was okay.
- Jennifer (10/5): -
- Ann (8/5): - Location No housekeeping. We stayed three nights and when enquired we were told no service on the weekends. Hmmm. Also the fridge was exceptionally loud but worked.
- Michael (6/5): Would’ve been nice to know ahead about paying extra to park. Facilities nice and good job on breakfasts - Clean , friendly staff Had to pay for parking, need better sound proof for rooms.
- Fodor (9/5): -
- Richard (9/5): The bedrooms and living space were setup very comfortably. - The space and convenience. Small things…push trash cans. That’s always a negative for me. They’re nasty, and hard to use. One of the bedrooms was very muggy. We could not get cooled off very well, and the weather was beautiful springy weather. So, not sure what the reasoning was.
- Lamaya (9/5): -
- Tiffany (8/5): Wonderful - Shout out to Salma who upgraded our room for no additional charge. If you stay more than one night maybe switch up the breakfast selection. Have different meats from day to day.
- Dwayne (10/5): - Everything was perfect No complaints
- Daly (10/5): -
- Matthew (9/5): - Delillah was very helpful. Made the process stress free.
- Bryan (9/5): - Room location (for dealing with a pet). Breakfast Not being told about the pet fee up front
- hunter (9/5): - The rooms were clean the staff was friendly and the out door patio was cozy. I didn't like that the pools were not open.
- Kristin (10/5): - Safe and clean spot for families. We were upgraded upon arrival and the receptionist was more than accommodating. N/A
- Clarinda (9/5): -
- Feng (10/5): -
- Robert (10/5): - They had internet problems when i was there, but managed to get me on line
- sanil (6/5): - Couple of issues that may seem minor but affect the overall stay because they impact the quality of sleep and the process of getting ready for work in the morning . # 1 . The AC switched off automatically around 4 AM every night , causing me to wake up and leaving me tired for the day. # 2 . The water pressure of the shower was very poor and water temperature control quite iffy, causing frustration during getting ready in the morning for work, after poor sleep at night !
- Norvell (8/5): - The room was very spacious and comfortable. Checked out prior to day's business being rolled over so bill does not reflect last day's stay. Trying to get a corrected invoice. Booked through third party. Cannot get updated invoice for this business trip!
- Christopher (9/5): Comfortable, Handy, facilities and EXCELLENT staff !! - Ideal Apt style & facilities for a lengthy stay Breakfast edible - but could probably be better
- Letoya (9/5): Great stay - The free upgrade The pool was under construction
- Bryce (9/5): -
- LARRY (8/5): - The room was very clean and the property amenities were above average.
- 86laurim (10/5): Excellent hotel - Great hotel with friendly and helpful staff. Our room was clean and very comfortable. There is a good breakfast with many choices and a nice seating area. The grounds and area are very nice, just as pictured. Our family would stay here again!
- John and Lauri (10/5): Great hotel - Great hotel with friendly and helpful staff. Our suite was clean and comfortable, had everything we needed. There was a good breakfast with hot and cold choices with a nice seating area. Would stay here again!
- Eugene (10/5): - The staff were nice and friendly. The property was clean. They were nice to give us a free upgrade on our room. We did not ask for one, but it was a pleasant surprise for our family of 5. Unfortunately, the pool was under construction when we were there due to a recent storm. But will definitely book with Staybridge again.
- Kelsey (6/5): Will never be back. - I liked how close it was to our venue and it was clean. Very rude staff. I called several days before to okay a late arrival so we wouldn’t lose our reservation and I was told it was okay because I knew there was a big concert and baseball game. Then the night we’re headed there I call to let them know it will be later than the original time I asked for due to road work and delays. They said that is totally fine we will see you then. We get there at 5:30 in the morning and I go to check in and tell them my name and start to check in, there were two males and a female there and the males must have been training and called her over there and she immediately got an attitude and I said I called at midnight to confirm it was okay for my late arrival and showed her the number I called and she says with a smart attitude “well you didn’t talk to one of us” and proceeded to look at the two males and said “did you talk to her” and “did you talk to her” and then says “I know you didn’t talk to me” because I said it was a male I talked to. Then she says “well we had to charge you for last night” and I said I understand I just wanted to make sure I didn’t lose my reservation, I knew I would be charged for last night. I never said anything about that. And she was like “oh well yeah okay then here’s your keys” I still don’t understand what the big deal was about. Then while I was dealing with that my husband comes in with our luggage and is standing behind me and says(with an attitude) “and what do you need” I said um he’s with me. I honestly felt discriminated against and I still do not understand why there was ever an issue. I will definitely never be back to this hotel.
- Karlee (4/5): - They charged me a deposit like most places do, but then charged me for one night stay before even checking out. They didn’t mention anything about it and then when it came time for check out after the second day they tried to charge me the full amount and not just for the second night. I showed them where it had cleared my bank and everything and they said it wasn’t their problem and refused to work with me. I definitely won’t be going back there.
- Thelma (10/5): Exceptional -
- David (8/5): - Room was very spacious and clean, free breakfast was nice. Only "bad" part was the pool being under renovations so it was closed our whole stay. They did have vouchers to go to a pool at another hotel so all in all, great stay
- Angela (10/5): Exceptional -
- olteanu-radulucian (10/5): Great Stay for Extended Visits - I’ve stayed at this hotel several times for extended visits (over 7 days), and it has consistently been a great experience. The rooms are spacious, clean, and come with a well-equipped kitchen — perfect for longer stays. The staff is friendly, professional, and always willing to help with anything you might need. Both breakfast and the evening happy hour are always appreciated, offering a wide selection of options. I definitely recommend this place for comfort, convenience, and excellent service.
- Go60018308633 (10/5): Great rooms, free evening kickback, and free breakfast - Our family loves Staybridge hotels. The rooms are comfortable. There’s a full size fridge, kitchen area for cooking, real glasses and plates, and a dishwasher. On Monday, Tuesday, and Wednesday nights they have free kickback with appetizers, beer, and wine for free. The breakfast is really good with coffee, juice, soda, hot, and cold breakfast foods. There is also an outside area with a basketball court, grilling area, and fire pit. They have a pool, business center, and exercise room. Overall, great place with all the comfort of home or perhaps better!
- Tameka (5/5): Passable -
- Iesha (8/5): Very nice hotel I highly recommend just check your stove top and thermostat to make sure it’s working before settling in - I love the property except the stove top didn’t work which really sucks but overall I loved this hotel by far the best one I’ve stayed at The stove top didn’t work
- Greg (10/5): - Property is clean and the room is HUGE!
- Elizabeth (10/5): - Nice place
- daniellesW9083QB (2/5): Avoid This Particular IHG Hotel - We vacation at least twice a year in the Midwest and south. This is the worst IHG hotel and Staybridge we've ever stayed in. The staff do not monitor the courtyard and people were jumping the fence to play basketball ALL HOURS OF THE NIGHT. The courtyard ended up being party central and very noisy. The staff could care less about the actual guests getting a decent nights sleep. The fire pit/table was not monitored and was left unattended many times. We had to request maid service! Many other guests just left their trash and linens in the hallway due to horrible maid service. 30 minutes after the start of breakfast, everyone was requesting food, utensils, and dishes to be replaced. The staff acted like they were being inconvenienced by these requests from guests. This property is horribly managed and should be avoided. If you are looking for party central and not concerned about stranger danger, this is the place for you.
- Tiffany (10/5): Exceptional - Clean
- Latonya (10/5): Exceptional! - I loved everything!!! From the staff, to the room,the amenities, cleanliness, happy hour and breakfast. We will definitely be staying again!! N/A
- Young (10/5): Exceptional -
- Tasheema (10/5): - Very nice place to stay at and the second shift worker was so very nice to me and My Kids. I forgot her name
- S391RGwilsonp (10/5): Very nice and clean hotel. Central location but no noise disturbance. The front desk person Ms. Delillah is wonderful! - Clean and neat hotel. Well maintained. Good amenities. Good breakfast. Front desk person Ms. Delilllah was very warm, welcoming, and kind hearted. She makes this place a wonderful home away from home. Very nice mini kitchen in the room…..
- Bridgett (10/5): - Very clean & nice
- Jide (10/5): - Very clean. Suites are good size and we loved the ability to cook our own meals. Would recommend.
- yankushg (10/5): Above Perfection - Superb hospitality in terms food quality, happy hours, Amenities, Staff members are so helpful, Room are clean and spacious with all requirements. Staff is polite and always helpful at first ask. I would love to visit again and again at same place.
- LaTavia (10/5): Clean and pleasant stay - The workers were very friendly and welcoming. It was very clean and smell very good throughout the hotel. I will recommend to stay there
- Roneisha (10/5): Exceptional -
- viabella83 (10/5): Safe & Pleasant Stay - Our stay was most welcoming! We were received with much kindness and the staff is most hospitable. Our room was very clean and we had all we needed during our stay. Their friendly housekeeping provided exceptional service. Thank you for the delicious & variety of breakfast provided each morning! I’m most appreciative of the manner front desk handled a deep concern, regarding safety of other guest, on particular & very late night.
- Tiffany (6/5): Pleasant -
- Margaree (9/5): Superb -
- Wanda (8/5): Very good -
- Valri (10/5): Family favorite - enjoyable stay - Excellent location; warm and friendly staff; good breakfast and provides evening snacks… Could have used a blanket for the rooms. Two couples who like two different temps …
- Yuwa (1/5): Waste of money - None The room was not as expected The exhaust in the bathroom didn’t work Asked for a walkin bath, not a bathtub
- Susan (10/5): - Excellent property and lots of space in the room. Friendly and helpful employees provided excellent customer service!
- Joshua (10/5): Exceptional -
- FarAway44815280799 (10/5): Home away from home - Friendliest staff! A true secret gem in the hotel world, for those looking for a few days or for the extended stay types like myself. The staff is like family and their spirit lifts those who stay here! Their social hour is a great time. Their cleaning staff has always been spot on. I have never had a room I found a problem with. Its a quiet and cozy stay with alot to do with Westport Plaza across the street. Hope to see you here!
- Wagner (10/5): Exceptional - The staff was so nice and helpful. It's a very family friendly environment. The rooms are so clean and nice. If you are in the st Louis area don't miss out on this amazing hotel The only thing I didn't like is how dark the rooms are.
- roberthT1023DU (10/5): Would definitely recommend for people with kids. - Started off the stay with a great encounter with Deana. She was very hospitable and kind. The room was spacious and clean. All of the other staff were kind as well, but Deana was clearly in her element in hospitality. We also enjoyed the Christmas decor they had setup. It really helped set the mood of the season.
- Bobbette (10/5): - Everything was great.
- carolinepB8907YH (4/5): Disappointed - Arrived and the swimming pool closed. Breakfast was an experience he would not give hot water for a cup of tea .I was told to microwave it .Very unhelpful and aggressive .He should not be doing a job he dislikes.House cleaning was poor had to empty my own buckets and when asked if the room could be cleaned was told no.Shower products ran out and where not refilled.kairan on reception was very helpful.And lady in the kitchen was lovely and helpful also.
- joanthan (8/5): - It was a great experience
- Amber (6/5): - I enjoyed the breakfast. Parking was decent. The location was quiet. The room had carpet stains and shower looked a bit dirty. Staff could have been a bit friendlier. Overall it was a decent stay.
- cheryllj75 (10/5): Very nice stay. I will stay again. - Very vice. Great bed and pillows. Rooms were clean. Large refrigerator, dish washer, kitchen sink, coffee pot, electrical stove top! Toaster was broken. Amazing breakfest and complimentary social hour was a nice touch. Quiet surroundings . Pool was not open. Gym was small but had the basics. Staff was very friendly and accommodating. I would definitely stay again.
- H8256QKdarrens (6/5): Overall rating is just an ok experience. Much to improve to reach a 5 star rating. - As a IGH member, I wanted to share my goods and bad about our stay at the Westport Hotel. Nice hotel overall but a few things that people need to know before staying. Nice and safe location. Breakfast an hour late. There was no blankets or pillows in the room. Called the front desk and they wouldn’t deliver because only 1 staff at the hotel for the rest of the night. A little scary in case of a hotel emergency. Air conditioning kept kicking off and wouldn’t keep a lower temperature. Just a few things that I think others should know.
- Kate (10/5): - Great stay. I will be back.
- angiesA3297CZ (10/5): Love this place!! - Beautiful hotel. Super clean and the bed was the most comfortable I’ve ever slept in at a hotel. The kitchen was fully stocked with everything you need. Lots of space and the bathroom is very spacious. Fantastic location too!! I’ll always stay here when I’m in town!!
- Sara (10/5): Exceptional -
- Karen (9/5): Superb -
- Businessmomreview (10/5): Great day for our family - Excellent Staybridge suites location. Will stay again. Very clean rooms are well kept. Breakfast selection was wonderful. All staff was very friendly. Outside patio is a very nice touch. Location is very consistent with the Staybridge brand as we stayed at several different locations throughout the Midwest.
- Laura (10/5): - Amazing place to stay! I recommend, staff and janitors are so friendly, they made us feel at home
- Michelle (10/5): - The staff was friendly and the establishment was very clean.
- Qa (7/5): Good -
- E470MWjohnm (10/5): Staff Review Corhan - The hotel in my opinion is 100% 5 Star went to the front Desk to get assistant the gentleman Corhan helped me was very polite took his time and focused on detail. I recommend this place for comfort and staffing was amazing. Thanks to Corhan what a nice young man
- 798hripsimeb (4/5): Never again - People were kind! However, the room as not ideal at all, first off it smelled like wet dog when I walked into the room. Had some co-workers come by and they too smelled something foul. I called downstairs and they brought up a deodorize that masks it for a moment and the smell was back. It was hard figuring out the lights and air situation. Room got either too cold or too hot. Then the restroom was set up too close for comfort. The door is an inch away from the toilet seat! Make that make sense. If that wasn’t bad enough the shower head is literally 8 feet tall!!!!! I couldn’t reach the shower head to move it or change the pressure type.
- Marie (9/5): Superb -
- Tamara (10/5): - The courtyard was very nice nd comfortable and we overall liked the location. Elaine (works in kitchen) was the absolute sweetest and made our stay memorable!
- Jocelyn (10/5): - I stay here all the time! Always a great stay!
- Avery (9/5): Superb - Staff were incredibly friendly and helpful
- benpY5589JQ (10/5): F**king awesome - This place is so close to everything, with free breakfast and dinner and drinks…. You’d be an idiot now to stay here. Came here for training with a bunch of other people… man we all enjoyed it. Beds are comfy. The room is great (and I’ve been to MANY hotels). It’s just a good time.
- Maddison (6/5): - When we got there, everything was going fine. I booked a queen suite with a kitchen. We went upstairs, and the keycards I received did not work, so i had to go downstairs and retrieve new ones. After that, we went into the room, only to be suprised that the room looked absolutely nothing like the pictures. Super disappointed in the room. Other than that, it was fine.
- Meagan (10/5): Clean, comfortable, and affordable. - Everything was wonderful. N/A
- GlobalAssKicker (4/5): Recycling should be a standard you expect at a hotel in 2024 - but unfortunately it appears they do none here. It is very obvious they either operate as a bare bones staffing hotel or they don't employ properly to keep a hotel of this quality clean and updated, and it's too bad. Housekeeping needs some additional focus on cleaning and maintaining.
- gretchens65 (6/5): Room for Improvement - Friendly staff and fun "Guest of the Day" promotion. Sadly, they use Styrofoam bowls and cups, no plant based milk or vegan options and they don't recycle. Just like everywhere else, they are short staffed so the basic cleaning appears to be done but not the detailed items like fridge and cabinet fonts, grout in tile floors etc.
- Viking94708 (4/5): Plenty of choices in Westport, they are all better - As has been previously reviewed here, the hotel building is fine but it's the way it is maintained and the total lack of service exhibited here. Missing and clueless staff are the hallmark here. The Sheraton properties across the street offer free shuttle to Lambert, so better for airport travel if you need it.
- Tosha (6/5): - The shower in our room was absolutely horrible. Worst shower I’ve ever had. The mattress I slept on dipped in the middle all the way to the springs. Not a good stay!
- Stacey (10/5): - The staff was very friendly the moment you walked in. Very clean and easy access to 270
- Susan (10/5): Exceptional -
- Tom (10/5): - Good location. Friendly staff. Clean rooms.
- Dorthea (8/5): Very good -
- Verchelle (10/5): Exceptional -
- Pellowe (8/5): Very good -
- Deborah (8/5): Comfortable rooms. Too much noise from room upstairs. - The rooms were nice. I didn’t care for the breakfast choices. It took awhile to check in. It was difficult trying to get a room on the first floor.
- amy (10/5): - This place was very clean. I would definitely stay here again
Photos
