Nest Apartments Meet Upper West Side

Location: 220 Spencer Street, Melbourne, au

Star Rating: N/A Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Air conditioning
• Lift / Elevator
• Sauna
• Non-smoking throughout
• Invoice provided
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Internet access
• Japanese garden
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and an oven. The air-conditioned apartment provides a flat-screen TV, a washing machine, a dining area, a wardrobe as well as sea views. The unit offers 3 beds.

  Max Occupancy: 7 (7 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Wine glasses
  • Cots
  • Shampoo
  • Smoke alarm
  • Fire extinguisher

• Apartment

  This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The air-conditioned apartment features a flat-screen TV, a washing machine, a dining area, a wardrobe as well as sea views. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Wine glasses
  • Shampoo
  • Smoke alarm
  • Fire extinguisher

• Apartment

  This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, an oven and a microwave. The air-conditioned apartment features a flat-screen TV, a washing machine, a dining area, a wardrobe as well as sea views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Wine glasses
  • Shampoo
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Sauzi (10/5): I stayed at Nest Apartments Meet Upper West for 2 nights for a vacation. The room was clean and the - Plenty of areas for shopping just a lot of noisy vehicles
• Julie (9/5): - Great location. Very tidy and clean. Value for money. Freshen up would enhance.
• Ross (9/5): -
• David (9/5): -
• Eleanor (6/5): Great location and amenities that match with the price paid. - Location, gym and pool access were great Excessive fees for not following instructions/late check out or early check in. Lack of basic amenities and standard level cleaning
• Alisha (10/5): -
• Cruz (8/5): -
• Gill (2/5): Gruby kitchen, grotty decor and fixtures and fittings and money grabbing manager - Very little bedding clean Gruby, Grotty and money Grabbing manager. I don’t expect to have to clean a holiday let kitchen before I use it! The kitchen cupboard doors had dirty finger marks and the worktop covered in grease, the cooker hob has ring marks where food residue has been spilled and baked on and the oven is very dirty. The knife block was covered in fluff and grease similarly the toaster. There is insufficient equipment / crockery with only 1 cereal -dessert bowl,1 small side plate and only 1 metal fork so we had to take turns to eat. There is a wok which is worn and dirty and 1 sauce pan but no lid. The cooker hood does not work, and a taped cable hanging down from the top cupboard which is potentially dangerous. The door is hanging off on the TV unit door and the veneer is damaged and missing. The carpets are dirty and damaged and require replacement as does the bed room curtains which have holes in them. The marble top of the coffee table is damaged. There are broken tiles on the bathroom floor, the sink is marked and the towel rail is hanging off. The vacuum cleaner was blocked so did not work correctly and the mop and bucket are dirty -you cannot clean adequately with broken / dirty equipment. A used dirty unhygienic band-aid has been left on the table on the veranda. The communication with the letting agent was very poor. I booked at 9pm the evening before my arrival asking for an early check in at 11am. I had no reply prior to arrival at the building. This is a letting in residential block full of gap year students. At 12:35 and only after leaving a phone message a text and a second message Nest replied stating if I wanted access to drop off my luggage it would be 50$ payable directly to them. The building corridors and lifts are ok but this flat is on the 27th floor. Access is via a lock box inside a post box and in a key box inside There is no visitor information other than instruction how to leave.
• Kirsty (4/5): Good location, needs better cleaning and updated facilities - The location was great and the balcony had great views over docklands and Marvel stadium, also a couple minutes walk from Souther Cross Station There was rubbish and old food found in the cupboards, on the balcony and under the bed. The exhaust fan in the bathroom didn’t work, the kitchen tap was broken, there were stains on the furniture and the place felt dirty
• Elizabeth (6/5): - Location No instructions for sofa bed, no spare sheets for sofa bed
• glen (5/5): Good location is all, nothing more. - Location Cleanliness and worn out, doors falling off hinges, spare mattress on the floor, dirty floor and mouldy dish sponge among other things. Car parking is extra cost. Aircon barely works.
• Jenny (8/5): The view was really nice , I didn’t know there was beach - Amount of Beding and the pool and having to bathrooms Could of been cleaner , some stuff broken
• Martin (4/5): - Great Location. Very over priced for the size. Unit need a lot of maintenance - door Handel's, towel rail, sink fosset, fan not working and other things I can't remember. Was not cleaned well/at all rubbish under bed & behind doors, cigarette but & ash on balcony.
• Thanh (6/5): -
• George (7/5): - Easy Had to pay $60 for extra keys??
• Faith (10/5): -
• Isabelle (8/5): Great Value for a Great Location - Great location and amazing views, great communication with Host Not as clean as I would have expected
• Juni RH (8/5): - The place was fully equipped. The location was the excellent. So convenient to move around. The mgmt team was quick to respond to our query and request for assistance There were no shelves nor drawers in the closets.
• Natasha (10/5): -
• Chris (4/5): Great location. But property needs a good clan and update the furniture. - Th location was awesome It was dirty. Not enough pillow cases or quilt covers. The tap in the kitchen was broken. No wine glasses.
• Rebecca (8/5): Large apartment in a great location and fantastic city and sea views. - The location and views were fantastic. The accommodation is right on the tram, bus and train lines. Coles across the street. Restaurants all around. Kitchen and 2 bathrooms. Beds were very comfortable and clean. Nice and large apartment with 2 balconies with city and sea views. The apartment could so with a deep clean. The walls, carpet and fixtures were quite dirty and dusty. The windows need a good clean so you can see the beautiful views. The cutlery draw needs to be restocked. No tissues or t-towels supplied.
• maddison (10/5): - the view the dust and dirty dishes
• Tom (5/5): Great location overpriced for what it was - Good city location. Access was a nightmare arriving late at night having to follow someone into the building took ages, security staff were there but would not let us in. Apartment was very tired damage in many places needed a clean and a tidy up
• Hedington (10/5): -
• Ambreen (5/5): Not worth the money we paid for. - Just the location of the property was great, convenient for those travelling to and from the Southern Cross station Cleanliness- was a big question mark. The property itself was very old. The mirrors were chipped. Tiles with grout on them. The carpet had stains and an unusual smell.
• Christelle (10/5): -
• Chloe (1/5): Not happy with Accomodation! - The only thing positive about this property was the views and the location! Please do not stay here as this is not worth 1400$ we paid for 3 nights! -couch was stained -the aircon was absolutely filthy and the filter was falling off! -there was mould in the bathroom -the fold out couch was broken -the pictures you see on booking.com do not reflect the room that you get! -the walls had dirt marks and hand prints, same for the windows. -no clean linen for the fold out couch, all blankets in the cupboard were all used and not washed! -the women that works for this company is very rude and will not answer the phone, once you put your complaint in! -skirting boards were stuck down with sticky tape! -just fluff all in the cupboards! Lucky one phone call to Booking.com got me my refund back!!
• Eugene (9/5): - Close to Southern Cross Station (directly opposite) to catch the Skybus to Airport. Close to trams to go anyway in the CBD. The train noice because the apartment is right across from the train lines but tolerable.
• Stephanie (8/5): Great location, great place at great price. - Great space for the price. Two bedrooms and a living room located near Spencer Street. Shops are across the road. View is amazing (we were at the 32nd floor). Apartment has everything you need to cook, even an oven and the necessary equipment. Ken who is managing the apartment is pretty responsive. We were cold the first night, he organised for us to receive an extra blanket straight away. He also regularly checked on us to make sure we were all good. The apartment is not in an hotel complex which I didn't understand. So you can not go downstairs to discuss anything with a concierge. We did it all by email. It worked but not ideal maybe for people who need the in person relationship.
• Charlotte (10/5): It was a fantastis weekend to stay at Nest Apartment. - The place is very convenient and cozy, My family likes it very much. Close to everything. Easy check in and check out
• Carlo Mark (10/5): Amazing location, easy access to everything, spectacular night views, a highly recommended property. - The location of the property was exceptional. Such good access to everything you would need when you are on holiday like food, public transport, supermarket, and even the police station (though we never needed to go, it had a good cafe though). Shower water pressure was amazing!! It was like having a water massage every time! Garbage disposal was a breeze because the disposal chute wasn't far. The property was on a high floor as well so apart from spectacular views of the city and Bolte Bridge, we were also far from the street noise. The only thing we didn't like was the exhaust fan in the toilet wasn't working. So, whenever someone went to the toilet .... I'll let you imagine what that would be like.
• Biao (8/5): - 位置很方便 厨房的水龙头出水小且松动
• Milton (10/5): Would definitely stay there again if available when we go to travel to Melbourne again. - Location was great. Trams to the City, Casino and St Kilda just outside your accommodation. Short walk across the road to Marvel Stadium. The view from the our room was one of the best. Ken was good to deal with.
• Melissa (9/5): - Great location and views to die for Walls need a paint. Shower is dangerous when wet. The furniture is dated
• Rob (10/5): Awesome for me. ⭐️⭐️⭐️⭐️⭐️ - I chose this property for proximity to Southern Cross station as I had to catch an early train. This property was certainly very close thereto. The nice surprise (other than total bargain price) was the condition, facilities and view from my apartment which was on 15th floor from memory. The after hours key access facility may not be suitable for the elderly and persons who suffer from poor eyesight or mobility issues. You may have to crouch low and the number on the combination lock in my letterbox (so to speak) was so difficult for me to read that I had to take a photo on my phone and zoom in to work it out.. But this place is clearly marketed more towards backpackers and young tourists and the majority of that market would have no difficulty at all. In addition, the manager of the building was a delightful, polite and helpful man and I’m sure he would accommodate elderly or infirm guests with special arrangement upon request if provided sufficient notice. The large garage door which provides access to Spencer Street is locked at night. I’m not exactly sure as to the hours but I’d say something like between midnight and 4am. I’m not sure if alternate arrangements can be made for any traveller who needs to leave the building within those hours. I’m sure there must be some arrangement as I certainly got the impression that some of the apartments in this complex were occupied by more permanent tenants. If you’re a night owl or need to leave real early am then make prior inquiries about the gate issue. Overall I thought this was a fantastic place to stay with excellent proximity to Southern Cross Station, the CBD and heaps off great bars, clubs and restaurants. Definitely would stay again.
• Hayley (1/5): -
• Zainun (10/5): -
• Megan (10/5): The view was absolutely amazing! The beds were super comfortable and the shower was also really good. The apartment was - Had amazing views and it was close to everything we needed
• Hartlie (8/5): -
• Micah (5/5): Great location & host was great with communication, but not well cleaned a lot of issues with the cleanliness of the - The location was amazing and host was certainly clear, direct and helpful. The apartment was not well cleaned, along with multiple maintenance issues and had multiple broken things. The blind was unwashed and dirty, the carpet had heaps of stains, microwave was so dusty on top and uncleaned. Along with the bathroom mirror also being broken around the corners and bottom. The towel rack also was coming off the wall along with the bathroom door handle coming loose, cords were hanging from above the kitchen stove & the fan light didn’t work above the stove. The sticker on the tv stand was also peeling off. There were also multiple holes, scratches and peeling paint on the walls and doors throughout.
• Busi (8/5): Ken was very attentive and checked in regularly to make sure we enjoyed our stay . The place was perfect for our needs a - The location is perfect we stayed here for 2 nights . We had a concert at marvel stadium making it so easy to get to and from and avoid waiting around for transport we could just walk directly across the bridge. The pool and sauna were so nice to enjoy as well
• Toby (9/5): -
• Dylan (10/5): Very comfortable housing with a great location! - Location was unreal, housing was great and very comfortable stay. Everything was great
• Chris Whiteside OAM (8/5): Great location and very comfortable apartment. - Location was great so central to everything - great views from the apartment and very comfortable. Water pressure in the kitchen was slow although in the bathrooms it was good. No glasses in the apartment whatsoever which is poor - not fun using a mug to drink water or wine etc. from.
• Mohd Ovais (5/5): Could have been better - Location Place wasn’t cleaned properly. We had to vacuum and mop it before we could use it. There were blood stains on the mattress. We are really not happy with cleanliness.
• Anthony (10/5): - Location nil
• Jemima (6/5): -
• Yvonne (8/5): Comfortable. Spacious. - Good location. Nice size with balconies. Beds were so comfortable. Bathrooms clean. Collecting the key was good. My queries were answered promptly and efficiently. Carpet in the living room was dirty. Table and tv cabinet dusty. The bond is a lot when it was an emergency stay for us.
• AwaisurRashid (10/5): Excellent - It was good and comfortable Location
• Arif (9/5): - Location
• Krystal (10/5): -
• Tonno (9/5): - lokasi mudah transportasi dan belanja sangat dekat dgn coles dan chemist warehause heater room tdk ada kecuali ac dgn setting 30 di ruang kel.. winter kedinginan di kamar..
• Carroll (5/5): Was substandard cleanliness .Good location but too many rules and used toiletries and stained furnishings and bed linen. - Was difficult to navigate to mailbox to get key, mailbox lock was difficult to open, accommodation was good location. All fittings in unit were tired and not very clean, stained bed linen and pillows, lounge furniture was not very clean, some cupboards did not close properly, website stated toiletries…..which were half empty supermarket bottles of body wash and shampoo!, There was left over coffee (stale) , half empty bottles of sauce and cooking oil etc left in kitchen cupboard. No tea, coffee , sugar or milk supplied. Checkout was 10am. Had to sent photo of where keys left as instructed, messages sent to me instructions regarding where I was to remove my rubbish and where to dispose of …… There was lots more going on with lots of instructions about my stay and rules to follow, these not shown on Booking . Com. Communication was all through WhatsApp through a 3 rd party. After 3 X communications via WhatsApp and 2 X emails, which no body responded to. It was over 3 weeks before my $300 bond was reimbursed. I would not stay here again.
• Clive (2/5): FOOLED BY THE PHOTOS OF READYSET APARTMENTS - Below is an extract of an SMS that I sent to the ReadySet Appartments trying to get some sort of satisfaction from them for our stay between 15/18 July 2025: Hi ReadySet I'm so glad you made contact with me because I have been back to the key pickup twice now and they said I had to contact you direct. I am extremely unhappy with the accommodation and the cleanliness of the unit. I specifically booked for 6 but the unit is setup for 4 including 4 cups, 4 sets of cutlery etc. There are no complimentary toiletries, the sugar canister is filthy and would appear to have possible mouse droppings in it, there is a power point that is hanging off the wall, the remote for tv has no batteries or back plate, 1 knob on the stove is broken off, the linen is dirty and has hair on the pillows, there is crumpled toilet paper on the top of the wardrobe in bedroom 1 and the biggest problem is the sofa bed is broken to the point of having to prop up the middle with pillows, towels and anything else I could find to improvise. This bed needs your attention today. All the above has been photographed for your information. As we have 2 more nights in our stay in Melbourne I would appreciate your urgent attention to the above matters. Attached: photos for confirmation of my complaints. Clive
• Bolinda (8/5): Very good -
• Hier (6/5): Pleasant - Great location, especially if spending the weekend watching football. Photos don’t match the apartment, and wasn’t advertised as an Air b’n’b. Place was tidy, but needed a deep clean, especially grout in main bathroom.
• Rochelle (5/5): Passable -
• Courtney (9/5): Superb - Great shower
• Bijay (5/5): Passable -
• Hairudien (7/5): Overall, the host allowed us for early check in without extra amount is Super Bonus. Location is GD! - Definitely the location is a bonus. The wifi name and password is given wrong. The common toilet, no drainage at the sink area, water may stagnant and spill over to the main door. One of the unit has a stench smell which is not be cleared.
• Kareena (8/5): Great location - Location Needs a refurbish but compared to other properties in the location it was cheaper, so you get what you pay for.
• Michael (8/5): Comfortable but could be alot better if they want people to stay for a few days whilst in Melbourne - The location was great, close to Southern Cross Train Station and to Airport Bus , plus right in the Middle of the CBD The Building was very easy to find, but the location of the post boxes were hard to find, there was another lot of post boxes on another location. Security didn’t know the location, but fellow tenants helped out. Though the apartment was large, it does need to have some maintenance done. Lack of crockery for guests, no tea towels to dry dishes. No laundry detergent for washing machine. Also the wifi address and password originally given was incorrect, owners didn’t answer my 3 messages, only when ken sent a message through Booking. Com did I get correct information on wifi address and password.
• Maria (9/5): Great location, clean & comfy apartment. My family loved our stay it was very good. -
• Kristy (9/5): Superb -
• Rosalinda (10/5): The place was very nice with a really good view . I recommend booking this place -
• Kat (10/5): Good value for money for a city view! - The apartment was very clean and the view was exceptional! The rooms were very comfy, with fresh towels. The heater was a little noisy and maybe the cutlery needed a bit more cleaning and variety.
• Umi (10/5): We booked a short trip. The location of the apartment was very strategic and the view from the apartment is also amazing - The property is very clean and meets our expectations with the basic necessities provided. None
• Vasilios (7/5): Good -
• Khatri (5/5): Passable -
• Paul (3/5): Adequate apartment, but communication from Hosts very lacking and frustrating - Location was very good No information on key pick-up sent before my stay, had to ring for over an hour before getting email with lock-box details which should have been sent the day before I arrived. Therefore I was not impressed at all with the customer service !!! Also, Bench tap in kitchen is missing the tightening plate underneath, moved quite a bit when operating, water presure in kitchen pathetic, Ranch-slider door locks both need attention, Towel rail in main bathroom missing, the one in the on-suite very loose, Clothes-horse needs replacing as will not lock in position.
• Rebecca (8/5): Very good - Sauna & Pool facilities were unavailable.
• John (5/5): Difficult, minimal communication once paid for accom, well priced, well situated and not overly clean sadly. - Well situated. Parking difficult near impossible. Communication mute - as no reception and minimal response via email, phone or text. Difficult to find as 4 sections to Nest appartments. Reception won’t help as “only there to help residents”
• Camille (6/5): Pleasant -
• Rueben (10/5): My kids would love to stay again on our next trip. - My family and I were very happy to have been able to get this place. Good location very close to everything and the staff were very helpful to us. Great l
• Courtney (10/5): Beautiful. Loved it! - Great place. Loved it. Very comfortable and had all I needed! Great views as well! Bathroom has great shower pressure!
• Dianne (9/5): Superb -
• Desmond (6/5): Pleasant - The location is very accessible The incomplete utensils in the kitchen, tidiness.
• Mell (9/5): Superb - Its a good little spot. Close to everything, good view. Convenient spot to catch the train and didn't have to go far for a quick and easy dinner.
• Mark (10/5): Amazing - Was clean and tidy and very accessible Nothing
• Scott (10/5): Comfortable and convenient -
• Robbie (10/5): Exceptional - A short walk from Southern Cross train station
• Darlene (10/5): Exceptional -
• Jack (10/5): Exceptional -
• Shivinesh (4/5): Disappointing - The location was okay. Close to lot of things. The unit was so dark. No lights in the kitchen. Hard to see anything if you cooking. The air-conditioning is so bad it didn't really work at all. The unit was so dusty. Beds are to small. Not good for family and also don't get the unit on a hot day as air conditioning is not great at all.
• David (5/5): Was good if the aircon was good and we had extra towels for the pools - The view was great, size of the house was good Switch in the main bath room was broken, still worked but the cover was not stable Tap in the kitchen sink water was running slow, and nozzle was broken Aircon was not cold at all it didn’t cool the place down was very bad Blankets - the sheet cover was not good didn’t have buttons Not enough pillows needed extra pillows and blankets
• Naomi (6/5): Confusing, a bit disappointing, but overall ok - Nice view and room was nice. Facilities especially the bouldering area is great. Pictures did not depict what was actually the room, and most faucets were broken (shower head broken, toliet flush broken..), also getting the key to begin with was more headache than it needed to be. Also hotel was very sketchy looking to begin with, and room was not as clean as expected. Reception downstairs should be able to help get you into the room, yet instead I had to rely on person online? ?? Why is there even a reception if they don't actually do what a hotel reception is meant for?
• Justinhung (10/5): Exceptional - Excellent location, price, and views. Ken was also very responsive, even at 11pm, and was very helpful with any questions we had. Would stay again.
• Imabzman (4/5): Disappointing -
• Breanna (5/5): Was ok for a short stay, definitely not for young families - The location was perfect for what we needed and it was very central for what we went there to do with out going children I firstly didn’t realise it was a airbnb so check in was made very difficult and I couldn’t get a hold of the owner. Second the safety was not great as we have two young kids under the age of 4. There was an open balcony which was fine but the doors did not lock! Secondly there was a balcony in the kids room that also did not lock. I contacted the owner and we were able to fix that issue but the second issue was there were single windows in both rooms that were easily accessible for out young children which would have meant they could have opened them and climbed out of, not very safe at all for young kids. If there was a key lock on the handles were you could lock it with a key it would be much safer. To say our stress levels were very high about these issues is beyond words. There was no extra toilet paper in the apartment, so if we needed it we would have had to go buy our own and the Same with bin bags, which we did go and buy our own so we could put rubbish in. Level of cleanliness was ok, beds, sheets and towels were very clean, the cupboard with the dish soap absolutely stunk and the coffee and sugar in the cupboard was disgusting. Should definitely be cleaned out and have new stuff put in.
• Drishtant (8/5): Very good -
• Alicia (7/5): Excellent location, suitable for a family, communication a tad stressful. - Walking distance from Southern Cross Station, trams in the free zone, a number of restaurants and a Coles supermarket. Spectacular views. Communication - After initial contact with the property, check in details did not arrive on the app until 45 minutes after the available time for check in (on the day of arrival) This was stressful.
• Sam (10/5): Exceptional -
• Judy (9/5): Great location with everything we needed and space and cleanliness was fantastic for our trip to Australian Open. - Location, comfortable beds, hot water in main bathroom and ensuite, very clean, air conditioning, great view, every utensil in kitchen, separate dining table and balcony Hot in main bedroom so blinds need to be lowered in summer months but 3 fans supplied
• Xiu (4/5): Disappointing -
• Marysia (3/5): Poor -
• Melissa (6/5): Great view but def not 5 star, more like 3 star. - The view was amazing & location was great Unclean from the lobby to the apartment. Paid premium money for an unclean apartment after having to wait for cleaning to finish upon arrival. Stains, hair, dirty oven, milk stains in fridge & greasy rangehood. Streak marks & finger prints everywhere. Not recent dirt but build up over a long time. The photos are of a different apartment as the dishes, cutlery are all old & mismatched plus our place had no hanging chair & different furniture. Also be prepared to wait for the lift. Bad response from both customer service, said we should have advised when we were there. I said I shouldn’t have had to as it should have been clean & I did not want anyone going into our room disrupting our stay. Little explanation.
• Russell (10/5): Exceptional -
• Stephen (9/5): Superb -
• Kathryn (4/5): Good location, but that's about it. I'm desperate need of TLC - The location was great. Directly opposite the Skybus. Very close by to Marvel stadium, the trams, and supermarkets. View was fantastic. Walking distance to the casino and Queen Vic markets. Water pressure was great. Upon arrival, the door is very temperamental. You need to nudge, wiggle, jiggle and do a dance for it to unlock. And only 1 key for 4 adults (or pay a AUD$60 FEE!) The place was filthy:oily handprints and smears on dining table and chairs, thick dust on the TV cabinet, sticky glassware, cutlery and pot drawer full of dirt/crumbs/dead bugs, carpet very clearly not vacuumed (and is quite stained) One side of the double bed was sunken, otherside was more firm (less used). The cupboards are full of stuff so no where to put suitcases, unpack clothing, etc. One cupboard had a sheet balled up and shoved on a shelf (hopefully clean). One cupboard had 6 bags and jars of half used sugar and coffee, torn open tea bag boxes etc. Stove top is badly cracked and a/c remote doesn't work (even when we changed the batteries) The bathrooms had left behind bottles of body wash/soap etc. The second bathroom and twin bedroom had light switches hanging out of the wall. The threat of no smoking etc (or be charged a fee) was a laugh - the ciggy butt on the balcony covered by spiderwebs showed how often and thoroughly the place is cleaned..... And upon check out, the long speil we got about having to remove all rubbish (or be charged a fee), move furniture (or be charged a fee), wash your dishes (or be charged a fee) etc etc was quite rude. You pay a cleaning fee for the place to be cleaned, not to clean it yourself before you go. No wonder it's in the state that it is.
• Lynn (5/5): Beware - Great location and views. Not very impressed with Nest Apartments. I booked online via Bookings.com. The property address was given as 38 Rose Lane melbourne CBD, and I got a confirmation email with that address.Non refundable booking payment. Then, a couple of weeks later, I got a message from them, that had the property I booked as 220 Spencer st Melb CBD. Thoroughly confused, I sent a message to the agent via bookings.com. They didn't reply, so I called them. The man I spoke to had a very heavy accent, and there was a lot of background noise ( sounded like a commercial kitchen) .He was very difficult to understand. He confirmed the booking as the 2nd address I was given but was unable to explain how the address was different from the one I booked. As the payment was unrefundable, I was stuck but feeling very unsure about the whole thing. On arrival ( Uber was able to take me there) ( phewww the place actually existed) I had recieved no information about apartment number or how to get into it. Again needed to phone Nest Apartments. The apartment turned out to be OK. Great views but very noisy. Great position. Not very clean and smelling very musty. The first night, we turned the oven on to reheat a pizza. When we opened the door to put the pizza in all this smoke came billowing out and set off the smoke detectors! The oven had obviously not been cleaned! Yet the day before we were to book out, we received a message that was quite threatening. It said we would be charged if the oven wasn't cleaned and the washing up done. Despite an added $109 cleaning fee paid with the booking. I have pictures of the very dirty oven and the wine glasses with fingerprints and lip marks on them that were taken when we first arrived. There was no cleaning products or cleaning cloths provided. There were no tea towels. I ended up buying stuff from Coles and can say the unit was cleaner when we left than when we arrived. I have photos if they try to make me pay extra cleaning fees.

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