Hampton Inn & Suites Grand Rapids Downtown
Location: 433 Dudley Place NE, Grand Rapids, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located just 1.8 km from DeVos Place, Hampton Inn & Suites Grand Rapids Downtown offers a prime spot for exploring Grand Rapids. With key attractions like Devos Hall, Grand Rapids Art Museum, and Van Andel Arena within a few kilometers, guests can easily immerse themselves in the city's vibrant culture.
Modern Amenities
Guests can enjoy a range of modern amenities at the hotel, including a fitness centre, hot tub, and free WiFi throughout the property. The rooms are well-equipped with air conditioning, flat-screen TVs, and comfortable bedding to ensure a relaxing stay.
Business and Leisure Facilities
Whether guests are visiting for work or leisure, Hampton Inn & Suites Grand Rapids Downtown caters to all needs. The hotel features a business centre, 24-hour front desk, and vending machines for added convenience during your stay.
Experience comfort and convenience at Hampton Inn & Suites Grand Rapids Downtown. Book now for an unforgettable stay!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free beach shuttle
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Lower bathroom sink
- Outdoor furniture
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Free beach shuttle
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
- Swimming nearby
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Studio, 2 Queen Beds, Accessible, Non Smoking
2 Queen Beds
400 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Sofa bed, free local calls, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Studio, 2 Queen Beds, Accessible, Non Smoking
2 Queen Beds
400 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Sofa bed, free local calls, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
King, Accessible, Non Smoking
1 King Bed
325 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen Beds
400 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Sofa bed, free local calls, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Room, 1 King Bed, Refrigerator
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Lever door handles
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator
1 King Bed and 1 Double Sofa Bed
325 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)
1 King Bed
325 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower width (inches): 72
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Room, 1 King Bed, Accessible (Hearing)
1 King Bed
325 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Room, 1 King Bed with Sofa bed, Accessible, Non Smoking
1 King Bed and 1 Double Sofa Bed
325 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
King, Studio, Non Smoking, Refrigerator & Microwave
1 King Bed
400 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Sofa bed, free local calls, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)
1 King Bed
325 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower width (inches): 72
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Room, 2 Queen Beds, Non Smoking, Refrigerator
2 Queen Beds
325 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Room, 1 King Bed, Refrigerator
1 King Bed
325 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
King, Studio, Accessible, Non Smoking
1 King Bed
400 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Sofa bed, free local calls, and safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Sofa bed
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
Room, 2 Queen Beds, Accessible, Non Smoking
2 Queen Beds
325 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LCD TV with premium channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual doorbell/knocker notification
- Closed captioned TV
- Doorbell/telephone notification
- Lever door handles
-
King Room with Tub - Mobility Access/Non-Smoking
This room offers handicap-accessible amenities, including a private bathroom with an adapted bath, raised toilet and safety grab bars.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
King Room - Non-Smoking
This room includes a 40-inch flat-screen LCD HDTV with premium movie channels, along with a small refrigerator and coffee maker.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
King Room with Sofa Bed - Hearing Accessible/Non-Smoking
This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Sofa bed
-
King Room with Sofa Bed - Non-Smoking
Featuring a sofa bed, this room includes a 40-inch flat-screen LCD HDTV with premium movie channels, along with a small refrigerator and coffee maker.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
- Sofa bed
-
King Studio Suite - Non Smoking
This suite offers a sofa bed, microwave, refrigerator and wet bar.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
-
King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking
This hearing-accessible suite offers a sofa bed, microwave, refrigerator and wet bar.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
-
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
Queen Room with Two Queen Beds - Non-Smoking
This room includes a 40-inch flat-screen LCD HDTV with premium movie channels, along with a small refrigerator and coffee maker.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Microwave
- Video
- Alarm clock
-
Queen Studio Suite with Two Queen Beds - Non-Smoking
This suite offers a sofa bed, microwave, refrigerator and wet bar.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
Guest Reviews
- John (10/5): -
- Jonathan (7/5): - The location was central and it was less then 20min from anywhere we needed to get to in the area The parking is a little on the pricier side and yes, I understand it is a central/downtown location, but it is hard knowing that there are many other hotels 10ish minutes away with free parking
- barbara (10/5): AC on the hill - Walkable to downtown 40ish minutes Omelet house very close Easy parking garage Clean Near medical mile Friendly staff Plenty clean towels
- Judy (5/5): Overpriced for an uncomfortable shower - Location Shower was scalding hot or cold.
- Linette (1/5): -
- Trippin Nicki (9/5): Very Good Stay! - I love that the room was spacious and clean, it truly was a relaxing stay. It also had a refrig and microwave which helped with leftovers the next day. I would recommend this location! N/A
- Gregory (5/5): - Manager wouldn’t come talk and would just send the front desk girl when I asked for help with jewelry that was in the drain, and said they couldn’t do anything even though it was just a simple wrench needed.
- Diana (10/5): Nice place to stay but pricey. You get what you pay for - Hotel was well maintained and clean Pricey
- Cook (5/5): It should have better service for the price - Breakfast ok, horrible looking bananas tho, horrible I liked the lication Waiting for my reserved room, then getting downgraded
- Angela (5/5): It was ok, we only stayed 1 night for a graduation event. Hampton inn is usually very good and that is my go to. Not 100 - Location to downtown Room had no towels we had to go get some, to turn the shower on was very difficult and the knobs for hot and cold were opposite of normal ( hot was cold and cold was hot) same for sink. No body wash in our shower for what ever reason the person who cleaned the room forgot to restock. The hot tub was foamy and pool very very cloudy. We did not use either of those amenities. Breakfast was cold (eggs, potatoes and sausage) used microwave in snack area to heat.
- Robert (10/5): Excellent in every way! - Location is excellent as we stay there when having medical appointments and surgeries. This property is staffed by very polite pleasant people who are most helpful! Nothing could have been improved.
- Lorra (9/5): -
- JoeyVdub (8/5): -
- Levi (1/5): Horrible… booked though booking.com and was cancelled when I arrived and have not received a refund - Poetry was nice though booked through booking.com and then my room wasn’t available and have yet to receive a refund Have yet to receive a refund when booking through booking.com and the receptionist canceled my room when I got there.
- Teresa (8/5): Great place, convenient to hospital. - Very good! Great variety and convenient. Entry was awkward and seemed remote with no one in sight. A little scary.
- Marco (4/5): The hotel was fine, but it was the little things that made it underwhelming. - The room was nice and modern. The bathroom was very nice. Elevators were very quick and available. Had a nice lobby and temperature was easy to control in the room. The hot breakfast was not available the second day (out of two) which was very disappointing. There was something sticky in the carpet that was in a very unavoidable spot that was really annoying. I know I was only there 2 nights, but it would have been nice if the cleaning staff did the room. They were not able to accommodate a late checkout (even for a fee) and that really would have been great, so that was a let down.
- Kari (10/5): -
- Caitlyn (7/5): -
- Jordyn (8/5): -
- Juana Judith (10/5): Good - The hospitality a was good thanks
- Matthew (5/5): Okay hotel for business travels or company event. Not the greatest for family. - The facilty was clean and staff was nice. The original room we booked, the mini fridge did not work. They transfered us to another similar room. However when we got settled in didn't realize the bathroom was just a shower, but had kids all setled in and was not going to request another room at that point. Made it tough to shower a 4 and 2 year old. Then we found the hand wash sink was draining very slowly. Let front desk know and they said maintenance would be able to fix that. However that never got fixed. Had to go down to lobby to get new towels and dispose of trash. Cleaning service never picked up trash outside off room. Bed was okay but pillows were not great. Couch in room was uncomfortable to sit in due to pointy fabric coming out of cushions, was only on the cushions and kinda weird. Pool got shut down for unexpected maintenance issue on last night. No notifications until you reached the pool, kids cried, they already had swim stuff on, made last night rough.
- YILMAZ (7/5): -
- SAMANTHA (7/5): - There was way too much chlorine in the pool. Our eyes burned just sitting in the pool room. This really impacted our visit as we had a 4 year old with us who was really looking forward to swimming.
- Breeanna (10/5): Good but expensive - Staff were friendly and helpful. Room was clean and beds were comfy Had to pay $18 per night for parking PER CAR. which I thought was a scam considering we paid $200 for our stay.
- Jonathan (10/5): -
- Daryl (8/5): -
- Deborah (10/5): Great Weekend - Breakfast was good and room was clean and i liked the lobby we were surprised about the parking fee and it was not mentioned to us at booking
- Stephanie (8/5): Clean, good breakfast, room was nice - Close to town where we were attending an event NA
- Sherri (10/5): - Check in was very quick and easy. The room was very spacious and clean. Beds were comfortable. Everything was great.
- Chelsea (10/5): - Breakfast was great, wasn’t far from downtown location. Very clean & like that parking was secured. Definitely would stay again.
- Watson (8/5): - Clean When you have someone knocking at your door asking, you are you still here at 9 in the morning? When our check all time 9, that's the only problem I had you. Do got a nice, fat place there.
- Lacy (10/5): -
- Brittany (6/5): -
- Gabriele (10/5): -
- Samantha (6/5): - Staff was friendly. Pool and hot tub was nice. The bad bed was one of the worst beds that I have ever slept in. That’s just my personal preference. I don’t prefer an overly hard mattress. A little more attention to detail when cleaning the room needs to be done.
- Micaiah (1/5): It would be a “0 I didn’t get to stay and they took my money and lied and said I canceled my room after the time booked. - Nothing because I didn’t get to stay That the property management did not accommodate me when it came to my refund. And would not switch my booking to the time I booked my room by mistake.
- Debra (7/5): - They had an issue with the key system which made it so you didn’t want to go out of the room.
- Michelle (10/5): - The room was big and clean has a microwave and a little fridge The bed was very comfy The area is wonderful You also have a pool and jacuzzi
- Barbara (8/5): -
- Stephanie (10/5): Our room was immaculate and gorgeous, and everybody was super nice - Very beautiful and clean The elevators took kind of long, but that’s not really their fault lol
- Autum (8/5): It was good but I wish it cost less. - It was easy to get to from town. The doors were a bit confusing and the parking situation was unclear.
- Nancy (9/5): - Breakfast
- Shular (9/5): - We stayed because our house burnt. We never once had an issue while there and stayed for 19 days. Always gave us fresh towels and linens when asked. It was a very devastating time for us and trying to learn to live in a hotel with our kids was horrible but having a bed to sleep in for all of us and free breakfast every morning and knowing we didn't have to worry about being ok was takin care of by them . thank u nothing kids also enjoyed the pool and exercise room.
- Music (9/5): -
- Mark (10/5): Very nice hotel in great location - The room and staff are excellent. Hot tub is very nice. Noon checkout is great. We got upgraded to a suite which is super nice and well designed. Great area of town with many eating and drinking options within walking distance. Most of the parking is covered. A better brand of coffee in the room would be nice. Breakfast is just ok.
- Brittany (3/5): Terrible experience. Would not stay again. - Location was close to Helen Devos Children’s Hospital which is where we had to go the next morning for our daughter’s surgery. Pool and hot tub were nice! Staff were not very friendly or helpful during check in. Fire alarm went off at 11pm at night. Staff were very unprofessional, laughing about the matter. Never once was there an apology even. My daughter was scheduled for surgery at 6:40 in the morning and we were then up till 1am trying to get her back to sleep because of an alarm going off in the middle of the night. Very inconvenient. The room was small and the temperature was hot or cold no happy medium. Also, the water took around ten minutes to actually get hot. The shower that I had to use to bathe my child had black mold in it. The handle in the shower was extremely hard to turn and then would result in a sudden temperature change, either too hot or too cold. Overall the stay was a terrible experience. We drove from almost 3 hours away to not have to wake up so early to get my daughter to surgery and ended up regretting our decision. I would never stay at this hotel again even if we did decide to stay a night in Grand Rapids for my daughter’s appointment again.
- David (5/5): -
- Raymond (9/5): -
- Aaron (4/5): -
- Barbra (10/5): -
- Laurie (8/5): -
- Caleb (7/5): -
- Konrad (5/5): Schlecht - Das Zimmer wurde nicht gereinigt
- Amanda (1/5): It was terrible. - Nothing! Bed bug, elevators broke most of the stay. We had to go up 7 floors of stairs with a daughters with knee issues, pool was down, parking is a nightmare and not feee! And the price for all the issues plus parking was nuts!!
- Terry (7/5): Jolonda was very nice and went out of her way to accomodate me. - The continental breakfast was outstanding and delious, but could have been opened until 11a The suite was not as nice as I thought it would be. The furniture looked old and outdated.
- Zachary (3/5): Decent place but not even close to worth the price. Quality and cleanliness of a mediocre motel - Location Room was dirty. Stains crusted in the carpet. Only one elevator for the entire building. Parking insufficient and too expensive.
- Barb (4/5): - The room was very clean and nice There were 4 of us in 1 room and the key card machine was broken. 1 key for 4 people isn't good. We were there 3 nights. Breakfast was decent but the workers in there made you feel like you were bothering them...way before 10. The people at the desk were nice and helpful.
- Rhonda (10/5): - Room rate was reasonable, it was easy on easy off the expressway, bonus that breakfast was included. Room was clean, lobby had really nice furniture and fixtures, parking was easy We liked everything!
- Swain (10/5): - ⭐⭐⭐⭐⭐ We stayed two nights at the Hampton Inn & Suites Grand Rapids Downtown for a nearby race and had an excellent experience. The hotel is clean, spacious, and beautiful with modern touches throughout. Our bed was incredibly comfortable, the view was amazing, and the bathroom was huge — a really nice bonus after a long day. Breakfast was hot, delicious, and different each morning, with plenty of options to choose from. The staff were professional, friendly, and always willing to help when needed. We definitely recommend this hotel and will absolutely be staying here again!
- Odlund (10/5): -
- George (7/5): - The pool, hot tub, good breakfast variety. I was charged way more than initially told.
- Gilman (9/5): It was close to everything and the staff was very friendly and the hotel was quiet and comfortable. - It was quite and comfortable The lobby was difficult to find
- Rebecca (1/5): - I liked the location The staff was rude and was told there was a shuttle to the van adrenal and got there and was told ‘not today’ got back to the hotel and wanted to take a shower and had absolutely no hot water
- Jourden (3/5): I could’ve went elsewhere for better value - The design in the lobby No hot breakfast available when that’s what I paid for
- Jane (10/5): - It was clean, quiet and conveniently located.
- E (10/5): Great staff, clean and comfortable. Good breakfast selection - Right down town, close to Van Andel Arena Only complaint I have is that we weren’t told parking was included, so I paid for parking in the parking garage
- Guest (10/5): It was perfect. Staff was friendly and helpful and next time I have to stay in Grand Rapids at a hotel this is where I’l - All of it
- Jerry (9/5): -
- Connie (10/5): -
- Tamikia (10/5): -
- Tamikia (10/5): -
- Iyonna (6/5): - It was nice , cozy, clean , and local I had problems from the time I checked-in to the time I checked-out dealing with payment
- Marston (10/5): - Close to downtown. Able to walk to dinner. Room was clean and spacious. Breakfast food was running out before the end time. Only one towel left at pool with an hour and a half of pool time remaining.
- Heather (9/5): -
- José Enrique (10/5): -
- Jennifer (8/5): - Convenient and clean No vent working in the bathroom, broken refrigerator a minor broken piece on the toilet
- Jordan (10/5): - The property was clean, and beautiful!
- Caitlin (10/5): -
- Valerie (8/5): Comfy in every way - Coffee in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry room Trash can too small, should be an extra bin for recycle, not enough hooks/bars to hang towels
- Marina (10/5): Great stay - Reasonably priced later checkout More lighting in room
- Zak (10/5): - Very friendly front desk person. Explained everything quite well. Bed was comfy
- Patricia (10/5): - The online syates the property has free shuttle, however, you have to book days in advance which we were not aware of and it is not stated that on their website. With that being said, they did upgrade us to a suite and did not charge us for parking. Overall we would definitely go back it was a great experience!
- Lindsay (10/5): - Clean room. Comfy bed. Friendly and helpful staff. Covered parking is attached. Walkable to a few snack/dining/fuel options, medical centers and Devos Venues if you’re okay to hike up a hill or rent a scooter for the return trip. We stayed for one night and would come here again if we return to GR.
- Cindy (10/5): - Room was absolutely beautiful. It was huge and comfortably slept four into queen size beds as well as a sectional with a queen pull out bed. Bathroom was well designed, closet space was sufficient and a nice big area when you walked in to put things on a counter and place your shoes.
- Kortney (10/5): -
- Gary (10/5): - This was an excellent hotel stay. Nice clean and well kept facility and very kind and accommodating staff!
- Raymond (7/5): -
- Dana (8/5): -
- Patti (10/5): - Staff was very friendly.
- Tracy (10/5): - Stayed for a concert at VanAndel. Had a Uber drive us
- Stephanie (8/5): - Mostly clean but definitely needs updating.
- Lisa (10/5): - Great place to stay. Convenient to downtown!
- Abby (10/5): - Room was clean and comfortable. staff was friendly and responsive
- Nick (10/5): - Front desk staff were very nice.
- Emelia (10/5): - Gregory was excellent manager
- Dan (10/5): - Very nice for the price paid. An easy 25 minute walk to downtown area.
- Judith (10/5): - We spoke with several employees who said they love their job and this Hampton Inn shows it!
- Paul R (8/5): Great location, clean, comfortable modern facility - The location is very convenient. The check-in was OK but start off a little unwelcoming, at first the desk clerk seemed annoyed we interrupted her day. But she calmed down and was efficient and thorough doing the check-in and mostly pleasant. Our stay was good, we had a King bed room, it was clean and roomy, the bed was comfortable. The large chaise arm chair seemed out of place, it occupied a lot of space; a chair and ottoman would work better as the ottoman could be moved to the side allow to allow better use of the floor space. We used it to hold a suitcase. The breakfast was OK, same as most hotel offer except there we not breakfast pastries. For the price point the towels were skimpy, and some very thin and well past their retirement date. The walk in shower was surprisingly large, unfortunately the shower control valve was so tight it almost required a wrench to turn....big miss on the part of maintenance. Another unexpected surprise was the $18/day parking fee; I saw no mention of this when booking the room. Over all, good facility, I do recommend it.
- Lyn (10/5): Great stay - Very quality Hampton Inn and the staff was very welcoming. So convenient to the events we were there for.
- Lily (10/5): - No complaints, very beautiful hotel!
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