Best Western Plus Sunrise Inn

Location: 825 Murfreesboro Pike, Nashville, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Queen Room with Two Queen Beds with Roll-In Shower - Mobility Access

  This room features a microwave, refrigerator, and 39-inch flat-screen TV. The accessible bathroom has a roll-in shower.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Carbon monoxide detector

• King Room - Disability Access

  This accessible room features a microwave, refrigerator, and 39-inch flat-screen TV. The bathroom is equipped with a bath tub.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Carbon monoxide detector

• Queen Room with Two Queen Beds - Disability Access/Bath Tub

  This accessible room features a microwave, refrigerator, and 39-inch flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Carbon monoxide detector

• Queen Room with Two Queen Beds - Non-Smoking

  This room features a microwave, refrigerator, and 39-inch flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Carbon monoxide detector

• King Room - Non-Smoking

  This room features a microwave, refrigerator, and 39-inch flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Carbon monoxide detector

Guest Reviews

• Jordan (7/5): It's a clean place to sleep within our price range. It's got its flaws but they're not dealbreakers - My main concern was cleanliness; I didn't see any bugs, the bathroom & floor were nice & clean. Check in & check out were a breeze. There was no coffee in the dispenser in the lobby; my partner tried to get an Americano from it & it only gave him cream and hot water. The bed was a bit more firm than we prefer, and the pillows were very thin. We both have back issues, so we had a hard time sleeping because of the firmness.
• Justine (3/5): Our microwave was never working. We discovered it from day 1 and reported it. We were told someone was coming up and the - It was somewhat updated and reasonably clean however quite a few things need updating. No ice available even though they told us at the front desk there was some on the floor machines. There was a leek in the bathroom under the tiles in room 219. That was also reported and nobody didn’t even care to come up and investigate. We don’t want to be treated like we don’t matter and hope nobody else has to go through this as well . Please Get It Right! Thank you just the same for the things you did respond to and address.
• Brett (3/5): Not a very good place to stay - Not much really You didn’t feel safe walking outside way to many people hanging around bludging smokes or whatever they could get not a pleasant experience
• Herald (9/5): -
• Pfautz (7/5): -
• Bronwyn (6/5): A pleasant place to stay for travellers with a car. - Clean and comfortable room with a television but no access to WIFI. Friendly and helpful staff. A cooked and continental breakfast. Bathroom needs some maintenance. Blocked toilet. Bath / shower tap divertor is faulty and needs replacing. Also hand basin plug is broken, and needs replacing
• Diemi (7/5): -
• 32 (10/5): -
• Ben (8/5): Perfect budget Nashville stay - The best room we could find within our budget for a Friday night out on Broadway. Was around half the cost of anything nearer to Broadway, and only $9 in an uber, so perfect location No negatives for the stay, everything was as or exceeded expectations
• JAN (8/5): -
• Erika (5/5): The cleanliness wasn’t up to standard but overall decent stay for the value - I liked the customer service Our room had hairs in the shower tub, clean towels, and on the sink upon arrival.
• Chan (8/5): -
• Anna (2/5): Not good the staff was rude, and was overall not a good stay. - Honestly nothing Everything, the staff was rude, the bed sheets were starting to rip, an outside door was leaking and kept getting stuck.
• Jeanne (3/5): never going there again - good breakfast staff unfriendly. water bottle fountain had red light on so needed to be replaced. Didn't have anywhere else to get water. Remote control for TV didn't work, asked staff 3 times to fix or replace. They never did so we never even got to turn on the tv. Room smelled very musty. Evidence of mold by radiator/AC.
• Kijuana (10/5): - Everything was great. N/A
• Zachary (1/5): Worst experience ever! Racist staff - The only thing that was even half way decent was the rooms being clean. The staff was racist and did nothing but harass us the entire time and actually tried to tell kick us out for walking out of the side door when we would leave the hotel and accuse us of being suspicious and doing something wrong because of it. I am pregnant and the older woman yelled at my friend when she was helping me bring my bags in because I couldnt lift them due to being too heavy and actually tried to kick us off the property because my friend wasnt actually a guest at the hotel. It was by far the worst experience I have ever had and to be honest ive been told by many others that they have experienced the same type of behavior and we are working on a lawsuit against them.
• Pablo Josue (7/5): Hacer la habitación - La ubicación Me quedé dos noches y no me hicieron la limpieza de la habitación, cuando regrese el cuarto no había sido arreglado aún...
• Stephanie (10/5): -
• Evelyn (8/5): -
• Randall (8/5): -
• Shelia (7/5): Okay for price - Location in regards to Nashville The amount of homeless people hanging around and the tub wouldn’t run so I had to slowly fill my bath with the shower head.
• Sharlene (10/5): - Clean Operating the television was difficult.
• Ronnie (8/5): -
• Martin (8/5): Great just a broken chair! - The bed and bathroom were excellent. The floors and surfaces were clean. That's it The desk chair was broken badly, and the door to the hallway has a large gap letting in noise.
• Jonathan (8/5): -
• Masawi (7/5): -
• Ramchallenger (10/5): Great Experience and restful nights - This hotel had reasonable rates compared to others in the area. Check in was quick and friendly. The hotel and room were clean and well kept. The AC unit was just right making enough "white noise" to block out any outside noise. The bed was super comfortable and provided a very restful night. Breakfast was typical for a chain hotel and nothing to brag about. The hotel was located in a sort of triangle with I-24, I-40 and right off Rt 41. Rt 41 provided a straight shoot into downtown Nashville and the Music Center parking garage. I-40 was close by and Grand Ole Opry, Gaylord and General Jackson Showboat were only minutes away. If we are ever in Nashville again the Best Western Sunrise will be on the top of our list of places to stay.
• Tatiana (10/5): -
• karenpU6985KD (10/5): Great hotel in Nashville that is close to downtown. - Friendly staff - Clean room - Pool was OPEN in April - Fantastic hot breakfast: Scrambled eggs, sausage, potatoes, 3 juices, coffee, pancakes, waffles, cereal, muffins, bagels, toast, yogurt & fruits! Only about a 10 minute ride - not having to use expressway - to Broadway Honky Tonk or Ryman.
• Brenda (1/5): Horrible nightmare - Just ok Power off. No elevator. I had to climb 4 flights in the dark. I'm 76 years and received NO help. I want a full refund
• Marina (8/5): -
• marianasU8349BO (2/5): DO NOT STAY HERE - Our room was leaking water from the ceiling in the bathroom, the headboard had a smeared handprint, and the power went out for 1 full day. We got a new room after complaining. The new room had a what looked like a smeared blood stained finger mark on the wall, hair in the shower, food left over in the fridge, and a stained/ripped up pillow case. We complained to the front desk AGAIN and they said they could only do a $30 return! We left and got a new hotel.
• Layne (6/5): -
• Richard (8/5): Wife & I are riding our new HD motorcycles coat to cost. - Good, easy to get you on the road. Pool could have been open..
• Stephanie (6/5): -
• John (10/5): Very good - Great hotel, very clean and comfortable. Would recommend.
• Tedros (1/5): - There was no light and heat by the time I have booked however I was told they gonna send me a credit for 2 nights stay with however you guys just sent me 29$ credit what I'm gonna do with that There was no electricity and heat i been told they will send me a credit for the 2 nights however I'm still looking you guys just sent me $29 credit what I'm gonna do with that
• Larry (7/5): -
• Chriscynthia (10/5): Awesome vacation 😁 - Everything about my stay the room was very clean and comfortable thank you so much 😊 Great 👍
• Ankit (10/5): -
• Melanie (8/5): -
• Carl_N (4/5): - Nice coffee and comfy beds. Seems dated and needs a refresh. Surrounding area not the best.
• Chelsey (9/5): - Centrally located, extremely easy to get to broadway, opry mils etc. very clean hotel, staff were amazing.
• Love (1/5): Our room wasn’t ready or clean when we got there. The pool wasn’t open but there was no sign so we got asked to leave. W - it was easy to get in. It was located in a bad area
• Rickey (6/5): -
• Nahed (8/5): -
• Brett (10/5): -
• Shaun (3/5): -
• Mishell (6/5): - N/a People were loud late at night and banging and made it hard to sleep
• Kathy (9/5): -
• Kilene (1/5): Hardly slept because the bed was so uncomfortable and the room didn’t even look cleaned - Nothing Very dirty bad location
• Zayla (7/5): -
• William (8/5): - Good Breakfast
• Amanda (7/5): - The price was very affordable and the location was perfect for the reasons as to why we were in town. It was literally less than 10 mins to the fairgrounds. Staff was very nice and helpful when connecting the to to the wifi. Breakfast bar was well stocked and had something for everyone.
• Michael (9/5): - Everything except the location was great The location was kinda not good for kids as far as strange people hanging out on side walks
• AdamYoung1993 (6/5): -
• Explore31403647300 (2/5): MOLD - MOLD MOLD MOLD! We found about 4sf of black mold behind a picture frame. Pictures attached, but they don’t do it justice. They allowed us to move rooms, but this room honestly smelled more musty than the first. They still made us pay full price that night. I also noticed a man with what I am assuming is a spray bottle for insecticides sneak into a room - take that info as you wish. The overall health of this property is extremely concerning. The price ~$118 a night is NOT WORTH risking your health, especially if you have respiratory issues. Pro: Complimentary breakfast was decent.
• Lucie (10/5): -
• John (10/5): Very good - Great hotel, very clean and comfortable. Would recommend.
• Teresa (9/5): -
• Leico (4/5): -
• Guido (8/5): -
• Abdinasir (10/5): Good price - Comfortable stay ! Krishna at front desk doing excellent job.
• Barahona (7/5): -
• majorb2026 (10/5): Great stay for a affordable price! - Had an excellent experience here! Management was great and super helpful and the complementary breakfast was worth the extra money over other places that are cheaper but dont offer that option. Good location as well with great food options close by, while also being 10 minutes from broadway. Only thing to watch out for is the sensitive fire alarms in the room. I understand its to prevent smoking in the room but a hot shower with the bathroom door cracked open will set it off. (Learned the hard way lol) Great place for the price will definitely be staying here again if im ever back in town!
• Heloisa (8/5): -
• Tisha (4/5): Was ok not sure if i would stay again - The location and staff was nice The wife didn’t work at all , tv didn’t work , fire alarm went off so it stopped the one elevator from working .
• Jeff (6/5): Make sure that things work BEFORE you check in. - Water was hot. Continental breakfast was a real let down. No juice, machine out of order. Coffee or water, that was it.
• Dominic (9/5): -
• Cristaline (8/5): - Breakfast clean ness
• gabriela (7/5): -
• William (8/5): Very comfortable place to wait out a massive power outage in our hometown - Very professional staff making the best of challenging circumstances. Interesting restaurants and markets nearby. Breakfast was great! There could have been better communication between the motel and booking.com. We were escaping a power outage, and arrived to find out that Best Western’s power was out too. We were fortunate that their electricity came back on that same evening. I wish the (excellent) breakfast didn’t end at 9 AM.
• Robert (1/5): -
• Derrick (10/5): -
• Shaunita (8/5): -
• Thomas (1/5): Hindu horror. - Absolutely nothing. Most especially the staff. Rude and inconsiderate. Also they stole my security deposit or whatever they called it. Unassimilated crooks.
• Ildefonso (9/5): excelent - every thing was real good could breakfast vary?
• Richard (8/5): -
• Mary (10/5): - Breakfast and the room None
• Kitty (8/5): -
• Larry (4/5): Day was OK, but they need to work on their cleanliness - Crumbs on the table in the carpet was dirty needed to be vacuumed.
• James (10/5): -
• Brandon (10/5): -
• Born (9/5): Comfortable, clean and sufficient for a good overnight stay - Easy check in, comfortable beds. The bathroom sink barely dribbled out water, and a lot of the water ended up on the backsplash…so it was a challenge to brush your teeth.
• Mihai (8/5): Un hotel foarte ok - Curat , Nu a fost ceva care sa nu imi placa
• Adra (9/5): Was good would stay again - Was good - we had to check out late and they accommodated Na
• Dora (8/5): -
• Cynthia L (7/5): It was decent. - It was decent. There was a crack/chipped piece missing in the tub, sheets were wrinkles like as if the staff failed to change the sheets, chair near the bed, looked unattractive. Overall it was decent.
• Jennifer (8/5): Great stay - The room was clean and comfortable this was our 2nd visit here. There was damage to the wall by the dresser. Looked like someone/something fell into it. The breakfast was great. We missed it the first stay here. Alot of homeless out front of the gate of the property
• Haley (5/5): Our bathroom was terrible the lights barely works the ceiling was DRIPPING. - The property manager didn’t know what Klarna was and refused to let us use it.
• Jose (10/5): - Continental breakfastt it was great. Very surprise. Ll in general great None
• Tony (9/5): -
• Oscar (10/5): -
• Mary (10/5): Exceptional - Breakfast, Room NONE
• Faith (1/5): Everything was really gross and uncomfortable. - nothing Cockroaches the size of your hand. Black mold in the first room. Switched rooms and there was black mold in the second room. Staff was not kind at all when i asked for a discount on my first night because we didn’t have time to find somewhere else to stay. Checked out early and was difficult to figure out a refund for my second night. Hotel was the most unsanitary hotel i’ve ever stayed in.
• Kasun Sandeepa Rathnayaka (10/5): -
• Samantha (10/5): -
• Banman (7/5): -
• Amber (2/5): - The bed’s were awesome! The receptionist was very helpful! It was in a BAD location! Police were outside at all times! The day we left,police were in the lobby bc someone had come in with a gun! I would NOT recommend this hotel!
• Cheryl (8/5): Very good experience - Very adequate for my needs and very reasonable. Nothing

Photos