Chester Hotel and Suites Nairobi, City Centre CBD

Location: Koinange Street, Nairobi, ke

Star Rating: 7.7 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Swimming pool
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Security alarm
• Key card access
• Broadcast Live sport events
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Studio Apartment

  1 Queen Bed

  529-sq-foot room, balcony/patio with city views

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Desk, phone, and iron/ironing board (on request)

  Comfort - Daily housekeeping

  Accessibility - Raised toilet seat

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Interconnected room(s) available
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Turndown service
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Deep soaking bathtub
  • Separate living room
  • Balcony or patio
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Separate bedroom
  • Bedsheets provided

• One Bedroom Standard Apartment with Balcony And Kitchen

  This suite's standout feature is the pool with a view. This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with pool views, this suite also offers a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Rooftop pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Studio Apartment with Balcony And Kitchen

  This studio's special feature is the rooftop pool. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are offered in this spacious studio. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Rooftop pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• One Bedroom Executive Apartment with Balcony And Kitchen

  This suite features a pool with a view. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony with pool views, this suite also offers a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Mosquito net
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Rooftop pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Janet (8/5): - The scenery
• LEONARD (6/5): Generally good - i didn't take it spacious and central city location
• Jeroen (10/5): - De locatie Niets
• Yvan (9/5): -
• Nambobi (7/5): Generally very good - Centrally located and you can reach anywhere with ease N/A
• OneLove1959 (9/5): -
• Ahmed (6/5): - Location Very Old
• Tobias (10/5): -
• Peprah (7/5): -
• Martin (9/5): - The views from my balcony and from the 17th floor were excellent The loud ventilation noise in the toilette whenever you put the light on
• Jessica (8/5): Ottima posizione, zona tranquilla - Posizione bella all’interno della città di Nairobi, camere spaziose e pulite Ristorante chiuso, bisogna ordinare al telefono e ti portavano la colazione in camera.
• vito luca (8/5): -
• vito luca (8/5): -
• christopher (7/5): it was pleasant - location and hospitality of staff no clear communication
• Adomas (10/5): -
• Mouhamed (9/5): - location
• lee (10/5): - 굉장히 안락하고 깨끗했어요...
• Joshua (10/5): -
• Joshua (10/5): Perfect - Location, big rooms No AC but they gave me a fan.
• Sabine (8/5): Central location - Central location. Café downstairs. Balcony. Comfy bed. Security staff was offensive. Not many tv channels.
• Mark (8/5): -
• Mark (9/5): -
• Phanice (10/5): It was wonder - Staff, very kind and reaching out in time before I’m frustrated. Good service at the front desk and cafeteria. The cafeteria is a bit expensive.
• Tibor (8/5): It was really nice, next time I stay here again. - The location was great, the staff was very friendly and helpful, the room was clean mostly, the kitchen machines were nice. Inside the wardrobe the shelves were dusty, some more utensils would be nice in the kitchen, but overall we did not lack any particular item. But there was like only one fork per person or so.
• Joshua (10/5): - Big rooms, nice location No ac but don’t really need it
• Tonny (8/5): Rigtig fin fast base i Nairobi - Sikkerhed. God placering. Store lejligheder. Køkkener for sparsomt udstyret.
• Tonny (8/5): God base med fin afrikansk standard - Gode lejligheder, god sikkerhed, fin placering med alt nødvendigt i nærheden. Fint wifi og TV. God service med kuffertopbevaring. Køkkener meget uens og sparsomt udstyret. = Afrikansk standard. Men det vigtigste virker.
• Grminder (5/5): My towel was Ditry after using it and when I asked for another towel I was told I needed to pay for it. They need to inf - Even though the place is very old, it’s clean . The place needs new mattress and repair other than that it’s in a great location . I was a little disappointed because I was being charged for dinner I never ordered. I didn’t know they have restaurant because I was out all day long. They me to another room and apparently they pinned the dinner of previous person on me very disappointing. My room was changed at night. Eventually everything went fine by the end of the day.
• Stephen Paul (6/5): -
• LUCIANO (8/5): -
• Susan (10/5): Central Nairobi close to all sites - Large room with balcony. Great for a long stay.
• Osoro (6/5): -
• Akky (6/5): - Huge rooms Old, run down place, staff are not quick to respond and you've got to remind them twice of your request for something.
• Sunil Sangakkara (10/5): This has to be one of the best hotels for tourists. - The location was right at the top. Excellant value for money. Staff were very polite and friendly. I love this hotel and can recommend to anyone. The decoration and furniture were dated. I understand the owners are refurbishing the place systematically.
• Elena (9/5): Удобный, домашний отель в самом центре города. - Очень понравился отель. Чувствовали себя, как дома. Номер был просторный, гостиная и спальня с красивым видом на город. Вкусные завтраки. Местоположение в самом центре, удобное для знакомства со столицей. Близость к ресторану, где играли ночные свадьбы. Шумновато.
• Svetlana (7/5): - The location The shower
• Soyan (4/5): - Poor reception bad communication first room very hot hot i could not sleep well first night second room everything is falling apart and something bad experience this hotel was great in the past Location
• Yeamlak (9/5): -
• Syed Sarwar (7/5): - Alles war super War sehr schön
• Alvydas (10/5): - Great spacious hotel in the city center. I would go back...
• Ernest (9/5): - Great location, Na
• Sharon (8/5): -
• Shahid (5/5): -
• George (8/5): Very exciting and comfortable - Anytime, my first choice selection when in Nairobi Scant kitchen supplies
• Ayiik (9/5): Very nice - Almost everything except the lift The lift
• Michael (5/5): OK - Location is great. Front desk guy. Overbilling.
• Jay Mack (7/5): -
• Kobe (10/5): It was amazing. Staff was really friendly and the rooms were clean. -
• Amanda (10/5): Amazing stay at Chester Hotel! - I’ll never stay anywhere else in Nairobi, Chester was clean, spacious and modern with a wonderful staff.
• Matthias (9/5): Tolle Unterkunft - Sehr große Räume für den angebotenen Preis. Dusche mit warmen Wasser, alles sauber, gereinigt wird täglich, Sicherheit ist auch 24 h im Eingangsbereich anwesend, das Personal ist freundlich und hilfsbereit. Alles wichtige zum Einkaufen in ca. 200 m Entfernung. Essenstechnisch gibt die Umgebung einiges her. Auch abends ist es um das Hotel herum sicher. An und Abreise einfach Ich kann über nichts klagen Die Möbel sind, wie von anderen beschrieben tatsächlich etwas älter, wenn störts? Ansonsten alles perfekt
• IOUSTINA (6/5): -
• Sam (7/5): Value for money short stay - The property was spacious and had a balcony facing the city with a nice view Minimal cutlery,one plate and one cup not sure why. Very old fashioned room Fridge was not great
• Raphael (7/5): Fairly good. - I like the setting inside the hotel. The bed is great and the couch area. I found inside the room a used small portion of the tissue. It wasn't enough. Despite the huge amount you charge per night. Also there's no Internet connection to the Television, and water heater was not working.
• Thomas (7/5): It’s a good place indeed - The property needs more job to done Location is good
• Leanid (5/5): На одну ночь, но я бы подумал - Балкон и вид на город - это все На 1 ночь максимум, если проездом. Но я бы все равно советовал доплатить и снять по-лучше Это как будто не отель, а высокий жилой стремный дом.
• OneLove1959 (8/5): -
• Jürgen (10/5): -
• Ilonka (5/5): Budget hotel to stay for the location - The lining and towels were all from a good quality. Also the bed was very comfortable. The studio was spacious and clean. The breakfast was okay… but also very limited and not so inviting. Everything was very old, worn out and shady. I was looking forward to use the pool… but unfortunately for me that was nothing like the pictures. The pool At the time I was there was more of an abandoned construction site.
• Joachim (7/5): Good but old hotel in CBD - The location in CBD The living room was big Bedroom was big Microwave in the kitchen Balcony The kitchen needs renovation The dishes and cutlery were miserable The furniture in the bedroom was very old
• Petra (9/5): Nairobi - Sehr nettes Personal mitten im Centrum Es gibt nichts auszusetzen
• Ketija (7/5): - Atrašanās bija ļoti laba, lai turpinātu ar safari braucienu. Tuvumā pāris minūšu attālumā veikals, telefona simkaršu vieta.
• Amlan Sen (10/5): - Location and staff all was good Nice and comfortable stay in a good location
• Andrew (8/5): -
• Karim (10/5): - Great location! Helpful personal- front desk personal exceptional!!!!
• Andrew (7/5): -
• Thomas (7/5): Centralt hotel- god valuta for pengene - Central beliggenhed med mange gode restauranter i nærheden og tæt på National Museet og flere Regerings bygninger. God balkon og stort værelse. Hotellet er slidt. Alt trænger til en opgradering. Men det fungerer. Et større TV med lidt flere kanaler kunne også være rart. Men man tager jo ikke derned for at se TV
• charles (7/5): - The apartment is clean and the location is a walking distance from the shopping malls.The kitchen makes perfect for me and all the facilities and in serviceable conditions . Nothing really
• Grzegorz (7/5): jestem bardzo zadowolony z tego 3 tygodniowego pobytu - Sniadania były niezadawalajace dla mnie aczkolwiek zdawałem sobie sprawe ze jestem w Nairobi i moga roznic sie od naszych ale nigdy nie wychodziłem głodny, zawsze cos dobrałem dla siebie, obsługa miła, nie podobalo mi sie sprzatanie pokoju na raty, po trzech trygodniach pobytu nie wyrazili zgody na bezpłatne przedłuzenie pobytu w hotelu o pare godzin mimo ze hotel był pusty mysle ze jest ok
• Godfrey Muwonge (9/5): 99% perfect - I loved the place and everything ❤️ Water pressure is low
• Andrea Mabel (8/5): -
• Ali (9/5): Very reasonable and accessable any where - Very near to the city market and kicc and they provide for city view room very nice for fresh air They dont have table fan
• Kenneth (5/5): -
• Kolja (10/5): -
• m encarna (1/5): -
• Kai (8/5): -
• Thi Cam (10/5): - Nhân viên nhiệt tình
• Krzysztof (9/5): -
• Sofia (6/5): Good location, central and clean - The apartmet was very clean and the location was perfect for the start of the journey we had planned the day after. Staff was helpful and check in smooth. The water heater was not turned on when we got there, which made freshing up/showering after a long trip uncomfortable (ended up having cold showers and warming up some water with the kettle instead). Having said that, maybe we could have waited more for the water heater to heat, we just arrived late and were eager to rest. As soon as we hit the bed a party started close by with music until 4am. Not sure if this is a one off, or if maybe we were just unlucky.
• Cherif Sadabou (9/5): -
• Ruth (7/5): -
• Lajos Szilamer (8/5): -
• helen (5/5): -
• Mohammad (7/5): -
• Olivier (6/5): Chambre Ok mais quartier pas top - Le personnel est très accueillant et sympathique et la chambre très grande C’est un peu vieillot, le frigo ne fonctionnait pas et beaucoup de bruit à l’extérieur, mal insonorisé. De plus le quartier n’est pas très safe, on a essayé de me voler ma chaîne en argent en pleine rue!
• Amber (7/5): - La posizione Hotel vecchio e non molto pulito
• Rishit (5/5): - Quite spacious It is an apartment and not hotel as displayed on booking.com. Also there is fans available in rooms. They provide tall standing fans only if asked
• Rishit (1/5): - The rooms are clean There is no air condition in any of the rooms that makes it difficult for the guest to stay
• Grace (8/5): Muy buena ubicación - La ubicación es perfecta, muy céntrica. Te dejan botellas de agua cada día, un detalle a valorar Se nota que es un pelín antiguo, pero cumple con su función
• Elisabeth (8/5): - Sehr bequemes Bett, tolle Lage
• Slobodan (7/5): -
• George (9/5): -
• Ramy (10/5): Comfortable and nice - Luxury and excellency
• Carmen (8/5): - La ubicacion Anticuado y con una recepción muy pequeña
• George (1/5): -
• MARCO (7/5): -
• ProvyMa (7/5): comfortable - What I appreciated most about my stay was the hotel’s excellent location, which made it convenient to access nearby attractions and amenities. The property was very clean throughout, the internet connectivity was reliable, and the staff were consistently friendly and welcoming. The furniture in the room is quite dated, with the bed headboard and room accessories appearing particularly old-fashioned. There is a clear need for redecoration and modernization to improve the overall ambiance. Updating the furnishings and considering some remodeling would significantly refresh the space and give it a more contemporary look.
• Kip (8/5): -
• Laurent (8/5): - Bien placé au centre de Nairobi. Possibilité de se faire à manger dans les appartements Manque d'ustensiles de cuisine qui limite la possibilité de se faire des repas. Pas de sèche cheveux alors que c'était indiqué.
• Masao (8/5): -
• Yoshitaka (10/5): -

Photos