Best Western Station Hotel

Name: Best Western Station Hotel
Address: 49 Lovers Walk, Dumfries, Scotland, DG1 1LT, Dumfries, GB

Location: 49 Lovers Walk, Dumfries, Scotland, DG1 1LT, Dumfries, GB

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Scenic Views and Dining Experience
Take in the picturesque views from the terrace and garden while satisfying your culinary cravings at The Courtyard Bistro, offering delectable international cuisine.

Comfort and Connectivity
Enjoy the convenience of complimentary Wi-Fi, flat-screen TVs, and 24-hour room service. Relax in well-equipped guestrooms with cozy amenities for a comfortable stay.

Convenient Location and Services
Centrally located in Dumfries, with essential amenities like a 24-hour front desk, multilingual staff, and free onsite parking. Explore nearby attractions such as Ewart Public Library and Robert Burns Statue.

Book your stay at Best Western Station Hotel for a memorable and accommodating experience in Dumfries.

Important Information

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Smoke-free property
Free self parking

Rooms Available

Comfort Room, 1 Twin Bed, Non Smoking

1 Twin Bed
Internet - Free WiFi and wired internet access
Entertainment - 30-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Room, 1 King Bed, Non Smoking

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 30-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Executive Room, 1 King Bed, Non Smoking (Four Poster Bed)

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 30-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Comfort Room, 1 King Bed, Non Smoking

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 30-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Comfort Room, 2 Twin Beds, Non Smoking

2 Twin Beds
Internet - Free WiFi and wired internet access
Entertainment - 30-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Executive Room, 1 King Bed, Non Smoking

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 30-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Room, 2 Twin Beds, Accessible, Non Smoking

2 Twin Beds
10.8 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 30-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Standard Room, 1 Double Bed, Non Smoking (Small Room)

1 Double Bed
Internet - Free WiFi and wired internet access
Entertainment - 30-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Euan (2/5): - What was unique was being charged £80 for a squat. This is a dilapidated, dated and disgusting hotel with mould on the shower head that was most likely a health hazard.
David (8/5): - This is an older facility. Room was relatively small, but comfortable and quiet. Staff at reception and restaurant were very friendly and efficient.
Ian (8/5): - Easy to find, good rooms pleasant staff - limited menu choice but would use again. Rooms had a lot of traffic noise could do with decent double glazing/sound proofing
Fiona (8/5): Dumfries - I only stayed one night and the hotel was ok. The hotel is right next to the station (obviously) and a 20 minute or so walk into town. The room was a bit tired but clean, comfortable and I felt safe. The bathroom was clean and the shower powerful. On the top floor of an old building I was expecting less, so pleasantly surprised. There was a shelf in the shower and above the sink which I like and a full length mirror in the room too. There was an additional heater and a fan too to cover all eventualities. I had wifi but couldn't get internet. No idea why. My only issue was the hairdryer had a shortish cable and with the socket on the floor it wouldn't reach as far as I'd like. Breakfast was in the basement and was fine but I must mention that the scrambled eggs were really nice, light and not greasy which I often find. Overall, a reasonable 3 star for a reasonable price, ideal for an overnight in Dumfries.
robert (8/5): - decor was excellent and overall a pleasant experience
fraser (2/5): - The room smelled. Changed room and it also smelled. It was late at night so we stayed anyway, hard to sleep in a room that smells like the carpets haven't been changed in 30 years. All the taps and pipes were rusty and dilapidated. I wouldn't normally write a bad review of somewhere, but i'm sure there's another hotel in Dumfries you can spend your money with that has made an effort.
Robert (8/5): Short Break - Room was basic but OK for one person. Had breakfast on second day and it was plenty for me and well cooked. The bar was undergoing refurb but the staff were welcoming and helpful. Bistro was closed during weekdays so had to go out for food. Location excellent for exploring town
Chris (4/5): - tired - awful bouncy slow lift - key card didn't work - no food available just given list of takeaways (which couldn't deliver to the room or staff deliver to room) just properly shabby. Bed and bathroom was ok.
Maria (8/5): Being refurbished, lovely new rooms. - This hotel is being reburbed so there is no resturant....I had a newly decorated room, which was lovely. Across from the train station so really convenient and easy to walk into the centre.
Edward (10/5): - Staff were friendly, welcoming and helpful. The room clean, reasonable size, good view, had a functioning TV, wifi etc. Easy access from the rail station, good sound proofing.
D (6/5): Please update - Hotel is in need of updating beautiful traditional features but decor needs improving
Verified traveler (6/5): - Staff are lovely and food is very good. Common areas very tired. Bathrooms are refreshed and wonderful.
Ian (10/5): Will be booking again - I had a late arrival and an early start, so didn't see much of the Hotel. However I was very happy with my room and food, and all staff were excellent.
KEVIN (4/5): - Twin room booked for one night at very short notice, advertised as last room of this type available. Hotel (with complimentary parking) was easy to find and reception staff were friendly and courteous. Room, en-suite shower room and linen/towels were clean, however the physical condition of the room was in poor repair. The surface mounting box for the power sockets behind the single bedside cabinet was broken, resulting in the socket plate being unattached to the box and the internal wiring open/accessible. The sockets were still operational. The light above the dressing table did not operate, as there was no pull-cord attached. The inner door handle on the room door was not secured, and slipped off the operating bar. The wall and ceiling paper in en-suite shower room was peeling off the walls and the cold water tap could not be shut off fully. The main power socket and door handle issues were reported to reception during check-out. On the plus side, the room and property were well heated and the included breakfast was good with both meat and vegetarian choices.
Linda (8/5): - Would recommend this hotel
Verified traveler (8/5): - The hotel staff could not be faulted in any aspect of our stay. Our complaint was the condition of the bathroom. The shower screen had green mould all along the edges and the area around the taps was black mould. This could easily have been cleaned. We have stayed in this hotel on previous occasions but were disappointed with its condition this time.
Paul (2/5): Sleep in the car - Shocking, needs a refurbish or knocking down
Ian (8/5): Nice position and lovely breakfast. - Nice building and clean room, bed very comfortable. Breakfast was outstanding, you tick all options wanted the night before and service was seamless. Staff very friendly and helpful, food excellent.
D (6/5): - It was fine. Hard to call it a “best” western as it was really tired as a hotel, but as a town dumfries has very few hotel options sadly Still adhering to social distancing in their restaurant when it’s no longer required and as a result there were no suitable slots left for breakfast.
J (4/5): Not what we expected from Best Western - We were celebrating our special wedding anniversary and booked this hotel only because it had the four poster bedroom. On arrival, the room was not available and we were given an alternative room. Nobody tried to call us beforehand. The room given to us was the executive room, which had a broken office chair and a wobbly table. Not a great experience.
John (2/5): beam me up AScottie - Unfortunately we did not get the chance to stay we opened the door to our exec king size 4 poster bedroom and we found that the room was still stuck in 1960 this room was so outdated we turned and left the building
Alan (10/5): Dumfries Station Hotel - Really nice stay.
andrew (6/5): Tired and not Covid clean - Not Covid compliant! Blood on the wall in our room so that hadn’t been sanitised. Made us more careful with everything, food, drink etc Single room has low ceiling and I wouldn’t use it again! Carpet is still the same, last year it was threadbare, this year is slightly worse.
Nigel (10/5): Chain quality, local embellishment, happy staff - Maintains best western standard Nice quiet location, even though it's in centre. Hotel is an impressive building inside and out. The roons were huge, clean and secure. Bathrooms seem to be different sizes, shower only or shower over bath, regardless they were spotless. All staff were professional but had a sense of humour, pleasant and efficient. Breakfast was fresh and delivered to table hot, extra tea and toast? not a problem sorted. recommended hotel and we will be returning
Stuart (10/5): Great value for money - Far exceeded my expectations. The hotel has so much history in it. True enough this is faded grandeur with threadbare carpets but if you can look beyond that it is a wonderful place to stay.
Verified traveler (2/5): - Had to abandon my trip on the day of arrival but couldn't cancel
Laurence (10/5): Perfect hotel - Great room nice hotel and very friendly service. Will definetely be staying here when in area
Audrey (8/5): - Lovely hotel, quiet even next to a main road! Nice breakfast, would use again
Bryan (6/5): - Weather was lovely hotel was ok room very dated nothing like the photos
paul (8/5): Good value traditional station hotel - Very good,comfortable hotel adjacent to the railway station\Free parking at hotel good since much of Dumfies has restricted disc parking.Fine large room with 4-poster bed.Very good hot cooked breakfast.
Verified traveler (10/5): - Full of old world charm. Very dated decor and basic bathroom, but comfortable, clean and had everything we needed.
Verified traveler (4/5): - It wasn’t worth the money, stained chairs, old furniture. The room looked tired, something you’d expect at your grandmother’s house. While sleeping, one of the staff members entered my room without knocking. I am a light sleeper, so that affected my sleep. The only advantage was the location; it was next to the station. I’d only return if every other hotel were booked.
Stuart (10/5): One night only - Last minute booking for business - single room Reception: checked in efficiently by very friendly receptionist. Room 40: slightly dated, but I bet it’s a listed building. Extremely clean. Fan, iron, tea, coffee & a shortbread biscuit. Bathroom: overall a reasonable size, very clean, but Shower tiny ! No bath. Dinner : n/a no chef, so restaurant closed, but it’s a short stroll into the centre & lots of recommendations by the receptionist. Bar: sat outside in the garden area. Very nice. Breakfast: efficiently run by a friendly waitress. pre booked food at check in COVID restrictions apply, so no buffet, I had continental choices, coffee and a sausage sandwich. Would stay again : COVID restrictions, but very well looked after by the staff on duty.
Verified traveler (10/5): - Excellent service from the reception staff. Lovely clean room.
Kathryn (8/5): TWO NIGHT STAY IN DUMFRIES - Very helpful staff, who are doing a great job under these difficult times.
Verified traveler (8/5): - It is right next to the railway station and only a 10min walk to the centre of the town. Breakfast is not included and costs £10 PP. It was a very good breakfast.
Barry (2/5): Poor show - Hotel shut on arrival.. even though my money was taken and confirmation received, cannot contact anyone to receive refund... do not know how this level of inadequacy is possible.
David (8/5): It's probably better than you would expect!! - This was the second stay in two months and that must say something. The building has an aire of shabby gentility but is clean and the service efficient. Best Weston are very lucky with their very good staff who make the stay so pleasant.
Bill (8/5): - Quiet, convenient, very pleasant staff. Good food. Next to station.
Bob (8/5): - Nice, quiet, convenient. Close to station and walk to centre
Steve (10/5): Excellent service in a difficult time. - I was staying at the hotel to attend the funeral of my father, which the staff were not aware of. Everybody was friendly, helpful, and courteous, and they made what could have been a stressful few days relaxing and pleasant. I would certainly stay here again.
MR D P (10/5): TRUE SCOTTISH HOSPITALITY - GAMEFULLY BATTLING THROUGH THE RESTRICTIONS, this Scottish Hotel maintains traditional hospitality deserving to be back to former glories.
Gw (8/5): - Friendly staff, good location, food very good, good parking.
Bob (8/5): - Very nice hotel. Room was great and refurbished bathroom / shower was ideal. Clean, quiet, convenient. Food available too
Moira (8/5): Nice 1930s hotel free parking Good stopover - Stayed for two nights on our Scottish tour. Had a superior room which was massive. Staff service good. Had dinner one night. Basic but fine. Cooked breakfast £10 tiny bit overpriced
GButcher (10/5): - Great hotel, great room, great breakfast, great parking, great staff. Would go again
Verified traveler (6/5): - Pros: great location by the station and close to the town; Cons: bit basic/old fashioned; no soap in the room which was surprising in covid times.
Mike (8/5): Overnight stopover - Good location with free parking. Friendly and helpful staff.
Verified traveler (6/5): Nice stay - Very welcoming, nice comfortable room but breakfast was average. Just. Not sure why no toiletries were provided. Given these are sealed no reason why Covid precautions (which they took very seriously) would prevent that. After all, tea and coffee was provided
Richard (8/5): - Very good value, nice hotel. Friendly staff. Good location
Margaret (6/5): - Whilst our room was fine , the main areas of hotel were shabby. Bar totally lacked atmosphere.
David (10/5): Great - Nice hotel and great nights stay ! Loads of parking and very convenient with easy walks into town . Will return and highly recommended .
Richard (10/5): - Pleasantly surprised. Hotel situated next to station. My room was comfortable, great value and the shower room en suite was excellent. Also a good value breakfast and smiley staff. Will use this place again
Leslie (6/5): Spacious but tired - Looks beautiful on the outside, convenient location, room very well priced and spacious. But it looks tired, and the bathroom especially is very in need of updating - floors were particularly dirty in the corners. But quiet and good blackout curtain in our room. Food downstairs was very good and well priced.
Angela (10/5): Overnight with friends - We had a lovely stay no complaints at all. We eat in the bistro the food we really good, will definitely be back and would recommend. Staff from check in to checkout were amazing especially the young man who checked us in.
David (8/5): - All good nice friendly staff
Verified traveler (6/5): - The hotel is centrally placed for accessing anywhere in Dumfries and there is free parking. However, it is dated and there was litter on the steps leading up to the reception area which looked as if it had been there for sometime. The food wasn't great either, poached eggs were hard boiled.
Verified traveler (6/5): Only alright. - Very little information given at check-in, just where the room is. Restaurant smells a bit musty and I noticed dry rot on the skirting board which could explain the smell. Bedroom was fine, en-suite was cold. Breakfast service was just passable.
Robbie (8/5): - The check ln was very easy and quick . the staff at the reception were very pleasent
Vivian (10/5): - Very comfortable night.
Graham (10/5): - Loved this hotel from the front entrance with it’s rotating door a real throw back in time and a nice change from some of the modern boutique style hotels. Will certainly look at booking again next year.
marianne e s. (10/5): Overnight stay. - I do inspect cleanliness in bathrooms beyond the norm. Here, as is usually the case, the nooks and crannies could have been cleaner but not without adequate equipment - a cheap toothbrush does the job well but a cloth or sponge won't cut it. The room itself was absolutely fine in all respects. Friendly efficient staff. Considerate management - if you want more milk on the hospitality tray than the 6 little tubs provided for a single guest then they'll provide you with a jug of fresh milk. So that is really helpful. There's plenty of coffee and tea, including decaff in both. Hairdryer included and - brilliant - you can effectively controll the temperature in the room to suit yourself. Clean, comfortable bed with fresh, good quality bedding and extra available if you want. Generally, lacks for nothing. Very good value for money. Would be very happy to stay here again.
shirley (10/5): - Good all round will stay again.
Verified traveler (8/5): - location good staff we met pleasant and helpful Lovely old building in need ofa bit updating in places our bathroom was functional but in need of makeover
Verified traveler (10/5): Will go back - Can't fault the quality or service staff were excellent made my stay enjoyable and food first class
Glynn (8/5): - It was a brief business stay overnight so accommodation was adequate for my needs, breakfast left a lot to be desired, it was basic in extent and barely adequate. All menus I felt were nothing special
Verified traveler (6/5): - It was very old fashioned It was very hot Didn’t like dining room downstairs
Janice (8/5): Best western - Was just one night and l mixed up dates and staff were great. Very friendly. Rooms probably need a bit updated. Bathroom needs complete overhaul. Nice white bedding and nice white towels. Understand it would cost a lot of money to make it up to date. I would still go back as it is clean.
Verified traveler (10/5): - Night porter Henry was a credit to the profession, totally courteous, sensible and a credit to the establishment. You don’t meet many gent’s as well disposed to dealing with guests arriving late as Henry. Five star service, second to none! A real life-saver👍I’ve stayed in thousands of hotels and never written a review like this...an absolute breath of fresh air!
margaret (10/5): - The room was good, the staff made the hotel and did everything they could to make our stay special. Well done.
Verified traveler (8/5): - Very warm and pleasant reception clean rooms is what you need in the area
raymond (10/5): Excellent stay - Might not be to everyone's taste, but looks ain't everything, staff more than make up for any little niggles about decor etc! breakfast very good,room clean, shower lovely and hot, though maybe a bit small if you are on large size! great location in the town,plus easy walking distance to main town, and great walking in and around Dumfries! excellent all round!loved it! proper old world charm 👍
Verified traveler (8/5): - Comfortable and pleasant stay. Will go back again.
Wilfred (8/5): Lovely quiet hotel - Comfortable. All the staff were pleasant. It was nice to see James still there. Breakfast was delicious. Wasn't quite as clean as previous years. Not dirty, just a few cobwebs and dust. Bar prices shocking, £3 for one pint of lime and soda water! Nice to be able to have some fresh milk for our tea. Well done.
Verified traveler (8/5): - The staff were friendly and helpful. The room was clean and modern. The food was really good with ample portions. The decor for the rest of the hotel was tired and needed a refurb but that didn’t really bother us as our room was excellent.
Verified traveler (8/5): - The hotel is rather tired in public areas but the room was clean and comfortable and the staff were lovely. We are in the restaurant for dinner and breakfast and both were excellent.
Verified traveler (10/5): - I don't normally bother with feedback, but I regretted not booking more nights here. Very convenient site, comfortable, good food, and lovely staff
Verified traveler (10/5): - This is a historic building that has been maintained and is clean and bright. Room was well appointed, and there is food on site - I ate a very good dinner and breakfast. The staff at the front desk is attentive and helpful. I would stay again!
raymond (10/5): Excellent stay - Lovely old hotel, would not be to everyone's liking maybe, but I love it, service was fantastic, reception staff excellent, plus two young people serving breakfast, will go far in industry if they want to? polite, fast, smiling, great start to the day! breakfast was very gd also! room!yes a bit dated, but clean, comfortable,warm,no problems at all staying again!
Steven (10/5): - Right across from the train station, but quiet. A good location when you have a very early AM train to Glasgow or London. Comfortable bed. Unlike local B&B's, pretty much everything after your room is an add on (breakfast, newspaper, etc.) so keep in mind.
Verified traveler (10/5): - Clean room. Comfy big bed very good nights sleep. Loved it
Verified traveler (10/5): - Historic building has a lot of character, quiet and comfortable rooms. No fitness facilities.
Verified traveler (8/5): - I booked an executive room with 4 poster bed. All was good except the little corner bath. Very small. Everything else was perfect. Really good breakfast
Verified traveler (8/5): - Good location. Very helpful staff. Good breakfast. Room was a little noisy due to the proximity of the road to the front.
Verified traveler (8/5): - Lovely bedroom, some communal areas a bit worn. Lovely staff at Reception and Restaurant /Breakfast Service that gave the place a personal feel.
Andrew (10/5): Summary - Perfect hotel after long ride from north scotland ....staff were friendly and helpful. Will use again !
Verified traveler (6/5): - Property was impressive but a little tired! Cleaners should look and clean behind dressing tables and side tables.
Jian Jing (10/5): Excellent stay - Nice stay very friendly staff. Great breakfast
ken (8/5): - brief but pleasant
Verified traveler (10/5): First time to dumfries - Excellent stay, throughly enjoyed
charles (8/5): - Very comfortable well positioned but dinner a little expensive
Verified traveler (8/5): Town centre location with parking. - The hotel is convenient with parking available at the door, and my room had everything necessary. My stay was only a few hours, arriving late and leaving early, so breakfast was the only meal I took.
Mark (6/5): Decent enough with (squeaky) flaws - Nice enough hotel handily located, but staff weren't very helpful with options for dinner, the room was nice enough but the floorboards squeaked terribly every time you moved and the carpet leading up the stairs to the first floor was in poor condition, not bad, wouldn't rule it out in future, but far from perfect
Nigel (8/5): Dated - Lovely old hotel, food a tad dissapointing
Linda (10/5): Revisiting the Area - Lush and Green - Friendly! - Excellently situated. Lots of parking. Great, friendly - helpful, staff. Happy to come back again.
Verified traveler (10/5): - Excellent location. Food was delicious staff very friendly and helpful
Jacqueline (10/5): 5 STARS - Easy check-in, we were in our room within minutes. Spacious room with a big comfy four poster bed. Clean and comfortable, absolutely no complaints. Breakfast was excellent with a quick and friendly service. Thoroughly enjoyed our stay and would definitely book again.
Verified traveler (10/5): - very convenient to the station excellent evening meal staff very helpfull
Verified traveler (8/5): - Service in the breakfast room on Easter Sunday was very slow !!! Even the porridge arrived after the cooked breakfast !!
Joel (8/5): - It was fine; nothing outstanding. Very slow response when I emailed them. Also serve breakfast late (7am) which was no good for us as we needed to get going early - was no option for an earlier breakfast which was a shame