Best Western Queens Hotel
Location: 160 Nethergate, Dundee, Scotland, DD1 4DU, Dundee, GB
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay.
Dining Options: Indulge in delicious meals at the hotel's restaurant or opt for convenient room service. Conclude your day with a refreshing drink at the bar/lounge.
Central Location: Situated in the heart of Dundee, near popular attractions like the University of Dundee and Dundee Contemporary Arts Centre.
Experience these fantastic features at Best Western Queens Hotel. Book your stay now for a memorable experience in Dundee.
Important Information
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Wheelchair accessible
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Internet access in public areas - high speed
- Meeting rooms
- Free self parking
- Housekeeping on request
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
- Upper floors accessible by stairs only
- Vegetarian breakfast available
- Organic food
- Humane animal treatment
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
Rooms Available
-
Standard Room, 1 Double Bed, Non Smoking
1 Double Bed
269 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Safe, free newspaper, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Heating
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Room, 1 Twin Bed, Non Smoking
1 Twin Bed
215 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Safe, free newspaper, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Heating
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Single Room
The single room offers a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Hair dryer
- Private bathroom
-
Family Room, Multiple Beds, Non Smoking
1 Double Bed and 1 Twin Bed
344 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Safe, free newspaper, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Heating
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Room, 2 Twin Beds, Non Smoking
2 Twin Beds
269 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Safe, free newspaper, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Heating
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 1 Double Bed, Non Smoking
1 Double Bed
301 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Safe, free newspaper, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Heating
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Room, 1 King Bed, Non Smoking
1 King Bed
269 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Safe, free newspaper, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Heating
- Free newspaper
- Daily housekeeping
- High-speed internet access
- Room service
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- TAKASHI (7/5): -
- Angela (1/5): -
- Stéphane (8/5): - L'emplacement La chambre manque d'entretien, aurait besoin d'un rafraîchissement.
- Angus (6/5): Hotel was what we expected for cost,location and staff very good. - Location, cost,staff Hotel bar was dead, no atmosphere
- Lucrezia (7/5): Für eine Nacht war der Aufenthalt insgesamt in Ordnung. Besonders positiv waren die sehr gute Lage, das kostenlose Parkf - Das Hotel punktet vor allem mit seiner hervorragenden Lage und dem kostenlosen Parkplatz. Die Zimmer sind grosszügig geschnitten und das Haus hat einen besonderen historischen Charme – unter anderem soll bereits Winston Churchill dort im 19. Jahrhundert häufig zu Gast gewesen sein. Allerdings ist das Hotel insgesamt deutlich in die Jahre gekommen und renovierungsbedürftig. Unsere Zimmertür schloss nicht vollständig bis zum Boden, wodurch Geräusche vom Flur und von den Nachbarzimmern gut hörbar waren. Besonders nachts wirkte das etwas unangenehm. Insgesamt dennoch ein Aufenthalt mit viel Potenzial, vor allem wegen der Lage und der Geschichte des Hauses.
- Maxime Grigore (1/5): - L'emplacement Le mauvais état des installations
- Pete (5/5): -
- Timothy (10/5): Very convenient. Good value. Nice big room. - Very central. Interesting old building with a history. It was all fine.
- Sue (6/5): Clean and comfortable but tired - Comfortable bed and clean room. Free parking, good location for city centre. Amazing main staircase Scaffolding tower outside the room with noisy workmen on at 8:30am -we were on 2nd floor. Not all of the breakfast items were available and the restaurant was closed in the evenings which we were not expecting.
- Andrius (9/5): All good - Room
- Angela (8/5): -
- Agnes (4/5): Disappointed - Breakfast was good Rooms not very clean
- Lucile (9/5): -
- Katie (10/5): Great overall and value for money! - Friendly staff. Value for money, central, clean and warm. Parking great. Plenty of clean towels and condiments. No complaints. There wasn't anything that seemed to be of dislike.
- Haley (8/5): Nice stay - Staff were lovely and extremely helpful.
- Scott (7/5): It’s okay for what we needed. The bathroom was spotless but the hotel was dated - Easy to find in a central location Looking a little tired and dated in places
- Louise (8/5): - Location and view N/a
- Dorothee (7/5): -
- Ralph (8/5): -
- Gabriella (9/5): Central, comfortable and clean - Great place to stay, central with lots of eating places to choose from close by. Clean & comfortable room, free parking & biggest bonus was the lift. I would stay again if visiting the area. Nothing at all
- Fiona (9/5): Comfortable and great location - Great location Big rooms Nice staff Door lock didn’t work sometimes
- Abby (4/5): - Nice room and facilities. Rude recepetionist. Shower diddnt work.
- Schouten (8/5): - Location. Large room. Breakfast. Bar nit open for evening food. Pillows not comfortable
- Estelle (9/5): Hôtel vintage agréable - Le petit-déjeuner chaud préparé à la commande et très copieux. Chambre très spatieuse avec de beaux volumes. Parking gratuit pour l'hôtel. L'un des lits était un peu trop ferme. Salle de bain un peu petite.
- Lene (8/5): Fint sted som udgangspunkt for at være kulturel og nyde bylivet. - Meget centralt. Gode parkeringsforhold. Hyggelig atmosfære. Gode restauranter og pubs i nabolaget.
- Jennifer (9/5): Excellent location, good parking and facilities. - Great location and parking. Perhaps a little outdated.
- BEATRICE (8/5): -
- Jacques (8/5): -
- Claire (7/5): Good location probably wouldn’t return due to cleanliness - Location and parking It’s outdated and not really clean, I found a small mouth in my bed and the skirting boards were dusty. Had to move the table out the way as dropped something and it was disgusting
- Campbell (9/5): Classic Hotel living - Loved the big old staircase and the room was fine if a little smaller than we might usually book. That said it was very clean and the staff at reception and breakfast room could not have been nicer or more helpful. This is an older hotel, if it were a whisky it would be called a classic. Well situated for the University and it's facilities. The breakfast was brilliant. Haggis, black pudding mushroom, bacon, sausages and eggs to your liking. Tattie scone too! Beautifully cooked. Nothing at all..
- Lorraine (8/5): Great value for money with the breakfast. - The breakfast was amazing value and freshly cooked to order Room dated and a bit cramped
- I8518ZSamym (10/5): Great - Eddie has been great. I came solo and he made me feel very welcome
- Darren (10/5): - Amazing staff great food 👌
- Velina (10/5): -
- Sarah (1/5): Très décevant ! - L'emplacement est parfait ! Séjour professionnel du 20 au 25 avril très décevant. Malgré plusieurs demandes, la chambre n’a été nettoyée qu’une seule fois (la veille de mon départ). La chasse d’eau est restée hors service pendant 4 jours, réparée seulement à la fin du séjour, malgré de nombreuses relances. Petit-déjeuner en deçà de ce qui était annoncé (manque de produits, options indisponibles). J’ai dû écourter mon séjour et aucun geste commercial n’a été proposé, y compris pour la dernière nuit. Enfin, je n’ai jamais eu de retour de leur part après les avoir contactés pour expliquer la situation.
- Neil (7/5): - Good location on the Perth road, plenty of food and drink establishments all very close by.
- valerie (8/5): - L emplacement en plein centre ville Le calme de l hôtel La vue depuis la chambre Rien tout était bien
- Paula (3/5): -
- Lisa (7/5): -
- Fiona (8/5): Will book again - Loved the character, fantastic location and great price Nothing really.. gives you everything you could need for a stay although it’s a little tired it doesn’t detract from its character esp at such good price point
- Shane (8/5): Warm welcome and overall very good ! - Staff very polite with great service. Cracking Breakfast ! no issues
- Egerton (10/5): Very enjoyable 👏 - Very clean, staff very friendly, bed very comfortable and location was excellent Yay view
- Bernhard (4/5): Gute Lage für eine Nacht - Sehr gute Lage, gute Auswahl zum Frühstück, kostenlose und ausreichende Parkplätze Schmale Bettdecke, schmutziges Bad und Toilette, sehr in die Jahre gekommen und abgewohnt.
- Salvatore (7/5): - Colazione ottima e abbondante, personale disponibile, buona pulizia. Posizione comodissima e posto veramente bello di cui si percepisce la storia oltre alla modernità. L'hotel si trova all'interno di un edificio storico e quindi nulla da dire su cose come il pavimento scricchiolante o le finestre vecchio stile che sono addirittura un lato positivo. Purtroppo però mandava un po' di cura nei dettagli. Per esempio una grossa macchia di muffa su una tenda e i rubinetti senza miscelatore.
- Wendy J.M Stuart (10/5): Best Western Queens Hotel - Clean very spacious room, Excellent food and very friendly staff, perfect location
- Andrzej (6/5): Historical place but not sure if Id stay again - Great location, historical building. Top of the tops - a full bath! I only took showers for the last couple of years so it was great to lay down in the bathtub and relax :) Some of the staff were not so friendly, unfortunately. I asked for the invoice at the check out and they said they would send it but I havent received it so I had to ask again when I came back home. Small issues with opening the room door or switching the light on in the bathroom. Average breakfast - only tomatoes as for vegetables, at 8:50 am some stuff gone and not replaced even though the breakfast is served till 10 am. A club nearby so a bit noisy - even on Wed night.
- Marco (10/5): - The location and the rooms where really good
- Wendy J.M Stuart (10/5): - Lovely clean room, excellent food and very friendly staff, very enjoyable stay indeed
- Nicola (8/5): Great price, great location - Great price, great location Shower was difficult to use
- Doctorsky (10/5): -
- Susan (9/5): Super! - It was great to be back at the Queens Hotel. We love the location and the hotel. Nothing. It was all lovely.
- Andrius (8/5): -
- Marion (5/5): -
- Patricia (8/5): - Easy walking distance to the train station and the V&A.
- Aioros77 (10/5): Peaceful, well located, great price! - The location, super centric, well located and with beautiful views. The breakfast restaurant closed for lunch.
- Sarah (8/5): Easy to walk into Dundee. Friendly staff - Central location
- Sheila Kennard (7/5): Disappointing - The breakfast was excellent and very generous, The location was great for our concert in the Caird Hall The room was cramped. At one side of the bed the gap to the wall was only the length of my size 4 shoe. It was als disappointing that the bistro/bar was not open
- Pietro Maria (5/5): -
- William (1/5): Never again - Nothing There is not enough space to give a catalogue of disasters and absolute lack of customer service from management.
- Angus (8/5): Good value stay at a price below £60 - Price was right. Tv worked well shower good Don’t think Wi Fi works
- Jordan (10/5): -
- Benedetta (5/5): Non ci siamo trovati bene - Buona la posizione e il parcheggio é molto comodo Poco accogliente, pochi servizi
- Brian (7/5): Late date night - Location Temperature in the room was way too hot
- Stephen Luke (7/5): -
- Reynolds (9/5): -
- LHAA (8/5): -
- Gareth (9/5): - Fantastic location, comfortable and clean. Beautiful staircase and historic interior No complaints at all
- Michael (7/5): -
- Petra (4/5): - Kostenloser Parkplatz am Hotel Hotel etwas sehr in die Jahre gekommen
- Johnston (10/5): Good value for money would stay again. - Near to the town centre and attractions Amazing old building. Breakfast was really nice buffet style continental and cooked breakfast was made to order.
- Andrew (9/5): We loved our stay very comfortable and central. - The hotel was very central, free parking with ample spaces. Our room was very large and very comfortable. Nothing really
- Wilson (7/5): Great location, value for money. - The location was excellent! Close to the city centre, pubs, restaurants and attractions. We stayed for 6 nights, our room was made up for us on days 2 and 3, but wasn't looked again, apart from someone knocking on the door at 8.15am one morning. We had to ask for clean towels at 10 pm when we arrived back on day 4.
- Valerie (10/5): -
- Wilma (7/5): - Breakfast was good. The lady at Breakfast was lovely Didn't like the fact booked a twin room. Was at first going to be given a double room. When we advised a twin room had been booked, we were given what I would say was a family room. Great big bed and small single bed. Asked for a different room but were told that the hotel was full and no other rooms were available.
- Robert (10/5): Im happy with this hotel - Good All was good
- Kayla (8/5): -
- John (9/5): -
- Lloyd (9/5): Really enjoyed my short stay. Great vibe from the hotel and the location was perfect. I would definitely stay there agai - Historic classical building that was big and roomy and quiet. Loved it! Nothing.
- Thornton (8/5): -
- Alfano (8/5): -
- Arlene (7/5): - The location is absolutely perfect. Hotel is dated and very creaky floorboards but expected from an old hotel. Great value for money and fab choice of cooked and continental breakfast Creaky floorboards in room and corridors
- 386judes (10/5): I don't like modern, plastic hotels, this one is cosy and old. - Excellent location, friendly helpful, welcoming staff - the room we were given had a heating issue, so we got another great, cosy room. Would return.
- Pax (8/5): -
- Jude (Judith) (8/5): Really sweet so l would book again. - Really lovely, helpful staff, nice decor, very clean and comfortable beds. Brilliant location and views. This place has soul, I dislike modern, beige hotels. This is a historic building and yes, old school, but it's delightful, generally. Room was cold and there was something wrong with the radiator as it wouldn't heat up - we asked for another room, which we got and it was warm and lovely. This was a wee bit stressful but it didn't ruin our stay.
- michael (10/5): Easy comfortable parking and stay with excellent breakfast and fine building - A traditional, classy building in excellent city location with easy parking. The room was nice, facilities within the room fine and breakfast was excellent. Staff were welcoming and friendly Some fittings a wee bit old but part of the charm and still functional
- Robert (1/5): Poor standard of accommodation -
- Fiona (9/5): Great value, comfortable stay in a central location. - Central location, friendly staff, large, bright comfortable room, good value, adequate parking. On,y a tiny niggle, but there was quite a large gap at the bottom of our room door.
- Irvine (8/5): -
- June (10/5): Lovely, friendly hotel. - Lovely, helpful, friendly staff. Nice clean room. Great view. Value for money. Central location.
- Wendy J.M Stuart (10/5): - Lovely spacious room, excellent food, easy accessibility to the hotel
- fiferg (10/5): -
- sharon (9/5): -
- Sam (8/5): -
- Nina (6/5): Okay for short stay. Near to the night life - Location and friendly staff It was tired and the bar was never open
- Jonathan (4/5): - The receptionist How run down and shabby it was
- Michael (5/5): Pleasant but short on facilities - This is a pleasant hotel, probably Victorian, with an impressive entrance hall and grand staircase. Reception was friendly and efficient and helped when I had problems connecting to the hotel's wi-fi. The hotel is only a few minutes walk from the railway station and the city centre and there is a wide range of bars and eateries in the area. The major shortcoming with this hotel is the absence of evening meals. There are lots of alternatives in the area but on a Saturday evening they are crowded and noisy. Also, being a Saturday, the streets in the immediate vicinity. are overflowing with people out for a good time and it can be a little intimidating: this is beyond the control of the hotel but it is an issue potential residents may wish to take into account. The hotel bar was very quiet compared to surrounding bars, but that was probably due to a limited choice of draught ales (the two I asked for were not available) and the fact that food was not available, despite notices in the lift and the lobby advertising food and drink in the bar.y after making my booking that I became aware of a statement on their web page that said, "Please note that we are not operating with an evening meal service".
- Catherine (1/5): Waste of money - I have stayed here previously and had such a different experience. When we checked in, we were given out room card etc...which was fine. Then we got to the room 301, which was on the 3rd floor...again no problem...until we opened the door... the room was cold because the window was open...the floor kreeked like there was no tomorrow....no matter where you stepped it was loud! Partner took unwell...so he went to bed, thankfully there was a spare single bed in the room which I took the quilt from as the quilt.on our bed was so thin and there was no way it was keeping anyone warm! The heater wouldn't go on ..more than likely because the hotel would have turned it off! The tv in the room had 1 chanel. Flim4...the remote wouldn't let me programe it for other channels....I could hear people walking about in the next room . Which was really ridiculous to say the least...as well as folk in the corridor...that you expect. Suffered all Saturday night with the floors n the 1 tv channel to go for breakfast...that was a waste of money...I think its been the worst breakfast iv faced in a long time. Couldn't wait to get checked out n away home for a heat n quiet! I doubt id stay here again...this was a total waste of money.
- David (9/5): - The room was fine for us, command warm, facilities were good. Staff friendly and helpful. Breakfast was very good, with good choices. Central location 15mins walk from the rail station and V&A museum which was the principal purpose of our visit, with an additional visit to HMS Unicorn 25minutes walk. Very happy with our stay. N/A
- Ian (6/5): Good location but too noisy and uncomfortable, with cleanliness concerns that mean I wouldn’t return. - Reasonably good central location in Dundee, within walking distance of the train station (though further from the bus station). It’s also well placed for visiting both universities, which is a plus. On arrival, I had to wait around five minutes for a receptionist to appear. The “double” bed was clearly two single mattresses pushed together, which wasn’t particularly comfortable. Although centrally located, the hotel sits directly on a main road and, combined with a nearby nightclub, it was very noisy on a Saturday night — the lack of proper double glazing made this worse. The bathroom was basic, with paper towels instead of hand towels, and small details like the toilet seat not being soft-close added to the overall impression. Finally, I returned home with bites around my ankles, which suggests a possible issue with the bedding or room cleanliness. I had been considering staying here again on a future trip to Edinburgh, but based on this experience I won’t be returning.
- X1158PLandrewh (10/5): Nothing to complain about service was good and I would recommend it to friends and family - Kim at the reception was very kind and an asset to the company
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