Best Western Webbington Hotel & Spa
Location: Webbington Road, Loxton, Axbridge, England, BS26 2HU, Axbridge, GB
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Indulge in an unforgettable retreat at the Best Western Webbington Hotel & Spa, where luxury meets tranquility amidst breathtaking natural beauty.
Relaxation Redefined
Pamper yourself at our serene spa, offering rejuvenating massages and refreshing body treatments. Unwind in our indoor pool and sauna, or maintain your wellness routine in our fully equipped fitness center, tailored for every guest.
Culinary Delights
Savor exquisite British cuisine at Tiark Restaurant, or enjoy the convenience of room service during limited hours. Every morning begins with a delightful buffet breakfast to fuel your adventures.
Convenient Comforts
Experience our thoughtfully designed guestrooms featuring flat-screen televisions and complimentary Wi-Fi. With a business center and concierge services, your stay will blend both leisure and productivity effortlessly.
Don’t miss the chance to book your haven of relaxation today!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Steam room
- Fitness facilities
- Breakfast available (surcharge)
- Television in common areas
- Library
- Safe-deposit box at front desk
- Front desk (limited hours)
- Porter/bellhop
- Full-service spa
- Internet access in public areas - high speed
- Meeting rooms
- Wedding services
- Free self parking
- Pool sun loungers
- Banquet hall
Rooms Available
-
Standard Room, 2 Twin Beds, Non Smoking
2 Twin Beds
86 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Superior Room, 1 Double Bed, Non Smoking
1 Double Bed
108 sq feet
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Fireplace
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Standard Room, 1 Double Bed, Non Smoking
1 Double Bed
86 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Family Room, Multiple Beds, Non Smoking
1 Double Bed and 1 Twin Bed
86 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Standard Room, 1 Double Bed, Non Smoking (Small Room)
1 Double Bed
64 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Alarm clock
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Family Room, Multiple Beds, Non Smoking
1 Double Bed and 2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Alarm clock
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Standard Room, 1 Twin Bed, Non Smoking
1 Twin Bed
86 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Guest Reviews
- kelly (10/5): -
- sharon (3/5): Would not stay again - Location Under staffed poor service
- Robert (9/5): - Very nice staff at reception and in restaurant. We all found the swimming pool a little cold.
- Sullivan (9/5): -
- Kaitlyn (8/5): -
- Sarah (8/5): Beautiful location and views. - Beautiful area, stunning views, lovely staff and historic buildings. Love the pool with views. Nice breakfast too. Room was very very basic and tired looking despite beautiful building and location. The bed was incredibly hard.
- Kim (10/5): -
- Giorgia (3/5): -
- Emma (9/5): -
- Harriet (10/5): Fantastic staff and beautiful place to stay - My 4 year old and I stayed here for the weekend. We had everything we needed to hand, the food was delicious, the hotel was the cleanest I’ve stayed in - I work as a professional cleaner and couldn’t fault the room at all! The staff were friendly, the pool was fantastic, my son didn’t want to leave the pool. We enjoyed a lovely visit to cheddar gorge and to Weston super mare whilst staying. We even booked an extra night because we didn’t want to come home. Although we make a habit of trying new places every time we go away, we’d definitely stay here again! N/A
- steve (7/5): peaceful - breakfast very good proper fried bread very peaceful room bathroom should of had a bath it big was enough
- David (7/5): OK pour passer une nuit pas plus - Le cadre est magnifique. Le personnel très chaleureux et aimable l'hôtel est vétuste et mérite un rafraîchissement en profondeur. Le chauffage n'était pas suffisant et l'air était cru. Le spa mérite aussi une remise à niveau.
- Kriw (8/5): -
- Gill (9/5): Beautiful location, great spa facilities and brilliant staff. - I love staying at the Webbington. The location is beautiful, and you always receive such a friendly welcome on arrival. The rooms are clean (special thanks to the amazing cleaning team), spacious, and very comfortable. My favourite part is the spa, especially the swimming pool, which is one of the nicest hotel pools I’ve ever swum in. The bar is excellent, and we also really enjoyed the food. By far the hotel’s biggest asset is its staff, who work incredibly hard to ensure every stay is enjoyable and memorable. Choice of drinks at the bar. Maybe add bottles of Budweiser and some tomato juice for Bloody Mary cocktails.
- Frank (3/5): - Freundliches Personal Ausstattung verhaltet, hat Hotel hat wohl seine besten Jahren hinter sich. Es wirkte wie eine Handwerkerunterkunft.
- Ellie (5/5): -
- Alan (7/5): Great staff nice location - Lovely room nice big bed receptionist was excellent The room was very cold heating is on a timer but only came on briefly so room never got warm but did bring us a small heater which took the chill off
- Mark (10/5): Super stay - Super location, close to Crook Peak, convenient for where I was working, used the swimming pool and super staff.
- Craig (10/5): Well worth the stay would definitely stay again - Very elegant and historical. The staff was very helpful and great
- Simon (8/5): -
- Lynda Johnson (5/5): - The staff were lovely, restaurant dinners were very good. Breakfasts were acceptable but nothing to write home about. Our wet room flooded when you had a shower, possibly needed the drain clearing. The toilet wouldn't flush for nearly 24 hours, a member of the bar staff did tell us that he'd fixed the problem for us, but when we returned to our room the bathroom was flooded and the toilet wouldn't flush. The member of bar staff and a duty manager came back and sorted it out but we'd had enough by then. You don't expect to have to use the shower head or a waste paper basket filled with water to flush the toilet in this day and age. A plumber could probably have sorted the problem out when it was first reported?
- Alex (2/5): -
- Nasim (7/5): -
- christine (7/5): Personnel du restaurant très agréable. - Le calme et la vue de la terrasse Un peu vieillot, nous sommes restés 2 nuits, pas de ménage, les lits pas refaits, un peu surpris !
- Shan (8/5): -
- Jason (9/5): Great venue, service, rooms, staff,all 100%, however you parking management leave a lot to be desired. - The location and the type of traditional English vibe to it. The property is fantastic.. the parking being controlled by and outside agent is an issue. My partner forgot to log her car into the system and when we realised we were told a long and tedious way of not paying an inevitable fine.. The hotel needs to do more to help, perhaps they right to cat parking agent and get that car removed from their naughty list.. paying that kind of money for a weekend there shouldn’t even be a sniff of an issue around parking there in huge car park which I doubt ever gets filled.. it’s ugly profiteering. Webbington… please take a more active role in helping you guests.
- Tracy (6/5): - Staff were lovely, room was cute The spa facilities are not great. You have to walk through the gym in your swimming costume
- Isaacs (10/5): - Everything about the hotel Nothing
- Gary (8/5): Comfy, good price, pool area and steam room should be together - Surroundings The way the spa was set up. Steam room and sauna seperate from the pool area. Having to walk from to pool through a separate area (the gym) seem a little odd and awkward)
- Nicola (10/5): Good stay - Quirky building, historical. Rooms clean and beds comfy Nothing to fault
- Elizabeth (9/5): - The location staff were helpful clean nice terrace and views Access stairs but staff can get carry luggage
- Sammie (8/5): -
- Flora (9/5): - Spotless room, great facilities, views for miles, lovely staff and friendly guests, nice pool and sauna, couldn’t fault it! Decor is a bit dated but not terrible and part of its charm.
- Anthony (8/5): Pleasant - Nice venue staff friendly Difficulty finding
- Peter (6/5): - Grootte van de kamer. Gehorigheid van de kamers Ontbijt was pover en duur Eten viel tegen.
- Angelo (8/5): We will use it again if and when we are in the area. - We liked the size of the room, it was clean and quite, very friendly staff specially the receptionist. Ample car park. The fact that you have to book a slot to use the pool, Maybe better quality breakfast
- grebski (10/5): - Swimming pool sauna gym
- stephen (10/5): Excellent value for money and will defo return - A lovely grand setting - think post war old country house, a bit tired but still grand I loved it but there are lots of levels and steps and doors
- James (10/5): - Everything Nothing
- gittins (8/5): All good - Views, and dinner was excellent. An old smokers room !
- Neil (1/5): Terrible, would not recommend - The bed was large and comfy. We ordered food in the bar for tea, which was quite nice. But that was about it. Where to start, the door was old, rickety and had about 4 old locks on it. It didn't shut properly and we didn't feel secure. The room was old, damp and dirty. There were cobwebs on the windows and lamps, dust on the carpets, tv stand and radiators. There were used cigarettes in the ashtray on the table from the last guests. It was cold. The room was so large the radiator didn't do much to heat it. On the bathroom we had paper cups, the shower screen was broken and had exposed screws. The painting/decorating was of poor quality and very basic. The room gave the impression someone had started to decorate and had left it half done. We used the spa facilities, which were hard to find as the hotel wasn't clearly signposted inside, so directions were poor and we got lost many times. The general cleanliness across hotel was bad, the glass doors around the hotel were filthy. When getting to the spa, the lockers you needed a coin from reception but we were not told this, so would have had to trek to reception and back just to lock our belongings. The pool was cold, and there was a crack head / drunk man in there blowing snot into the pool - no one addressed this. In the bar, the waiter didn't actually speak to you, he was mute and the tables were all so low, you had to hunch over to eat if you ordered food. There was only one normal height table. The cleaning staff were not in uniform, didnt say hello when you passed them and they were all listening to music on their earphones. When checking out, there was no one at reception - she was chatting in the back room for ages, so we left the key and walked out. The car park is a free for all, full of overflowing bins, dirty signs and pot holes. Breakfast - was the worst breakfast we ever had! Sausages undercooked, cold beans, bacon and everything had ran out and not been replaced. We had to keep asking for butter for our toast, ended up leaving most of breakfast it was honestly, terrible.
- Katarzyna (8/5): Great family stay for a short break - Well located, spacious property with small pool and spa facilities Breakfast was not great.
- Debbie (5/5): - Love property lovely position, beautiful views Internet access and no TV even with numerous attempt to rectify
- Sukvinder (9/5): -
- Colin (10/5): -
- Philippa (7/5): Beautiful location and comfortable bed. - Beautiful location and lovely room with comfortable bed. Tea and coffee facilities. Breakfast wasn’t the best- there was a sign for croissants and pastries but none there. We went to breakfast at 8:30 and it had started at 7:30. We asked and the young man went to look , he came back saying they were just cooking them and they weren’t ready yet! So if you didn’t eat cooked breakfast, you only had a choice of toast for your bread options. The cooked breakfast was mixed- tasty mushrooms and scrambled egg but the bacon was very undercooked and the sausages weren’t very tasty.
- Yasna (4/5): One of the worst hotels ive stayed at in the UK - I liked the viewed from the hotel balcony Its very outdated. Needs a serious renovation to the rooms. Our particular room number 14, outside the window was a light which was on all night and even with the curtains closed the light was coming through snd we barely got any sleep. The floors are creaky, the towels was not clean, the room lighting was terrible. I work in a hotel myself as a supervisor and ive travelled everywhere, never have i experienced this. I also didnt like how the sauna, steam room where in a weird location, I had to walk through the GYM in a bikini with a towel in slippers to get there! How embarrassing! The photo is provided shows how bright the light was outside.
- Andrew (10/5): -
- Peter (9/5): Nice hotel in the Mendips, just off the M5 - Really like this hotel. Nicely situated in the mendips just off the M5. Staff were excellent. The day we arrived they also had a wedding reception, but this was really no problem. They put us in a nice quiet room away from the Wedding guests and so we really really know they were there.. Very nice!! All good
- CLARE (7/5): Lovely hotel set in a beautiful setting, clean, welcoming but not luxurious - The hotel was lovely, clean, welcoming, we found it very convenient to the area of cheddar, its set back from any main roads but was easy to get too. Enjoyed having a massage in the spa which was very professional, we did book the pool for a swim but unfortunately get around to it. What let this stay down was the bed, it was very hard and you could feel very spring. The size of the bed was a small double. The food was ok a bit basic for the evening meal could do with more choices.
- Deborah (8/5): Great value in quiet room to reboot n relax/swim after a course of long sitting before drive home. - Pool and the fact that you could book an adult swim and enjoy it. Fab breakfast as well Nothing
- Jeevani (5/5): -
- Jeevani (4/5): -
- Gloria (9/5): - Position, facilities and staff. Difficult to contact the spa to book a treatment/ swim.
- Tyler (7/5): -
- Clark (7/5): Very pleasant overall. - Beautiful location. Great gym pool etc. Staff lovely,. Room clean. Room 1 bathroom mirror too low. Hair in breakfast buffet. Noisey guests at 5am. Tinned fruit not fresh fruit for breakfast.
- Nicos (10/5): For a relax and care- free stay - Green all around it, pleasant atmosphere, relaxing upon arrival. A little difficulty with luggage when staying on first floor, the staff however helped immediately.
- Jeff (7/5): Great place to stay on a stopover. Has character & is value for money. Did not use any of the leisure facilities - Great location, large spacious rooms Decor a little tired
- Charlie (7/5): Good stay - The view and the facilities pool and sauna Two beds pushed together insead of a big bed thats it x
- Daniel (8/5): Characterful, stunning location, good for a spa getaway, Mendip walks, or Airport layover. - Beautiful views out over the North Somerset landscape but within a stones throw of the M5 and airport destinations, Bristol, or Bath. Characterful Edwardian house with modern additions ; including gym, pool, spa, indoor outdoor patio seating, and supports corporate/wedding venue requirements. Apparently it used to be a very famous nightclub back in the day playing host to starlets from yesteryear. We didn't eat, but the food prices seem about right for hotels in the area. Long bar, oak panelled lounge, and outside seating very nice on a sunny day. A little noise from the nearby Motorway, but you kind of learn to block that out due to the surroundings and wildlife. Can't speak for the leisure facilities, but it seems very well kitted out. Worth paying for the Superior Rooms in the Edwardian house end. Lots of stairs and doors to go through to get to the room quarters due to the nature of the old building. At capacity could get busy and noisey. If you have mobility issues, you might want to rethink. We had a Superior Room which wasn't all that more than the standard ones with our discount. Timber beamed and very spacious. Not a wonderful view, but you can't have everything. Very large bed. Seating, desk, and large flatscreen made it look like an apartment than a room. The ensuite was large and clean, with walk in shower that tends to get very hot. The plumbing is horrendous and they seem to be using some kind of waste system like you'd get in a caravan which emits a motorized grinding which can be very distracting when using the loo and shower, especially if you need to get up silently to use the facilities at night. No rubber bath mat provided which is a small thing but necessary as the floors can be lethal. Did have USB sockets which many heritage properties tend not to have. Extra towels could be found in the wardrobe space. The heating was on low in April, but did turn off at night but it still made the room a bit uncomfortable. A fan might have helped here. Writing implements, welcome book, a bit about the history, and a hairdryer could have been a nice touch too, though one or more of those might have been secreted away somewhere. All in all a nice, legacy hotel with a lot going for it. A few things could be done better, but you can find much worse and be paying twice as much for much the same. Outside of property a little worn, big car park but rough and a few potholes around entrance driveway need attention.
- Jonathan (8/5): nice hotel, with great staff - Hotel in general is very good, staff are superb and always happy to help then menu is a little tired but not bad, overall a good hotel but could be updated
- Carla (5/5): Basic - Breakfast was nice standard. Barman friendly. Beds were uncomfortable, the whole hotel is dated and beginning to become rundown, staff were not overly friendly. When we checked in not advised about any facilities or when and where breakfast was - worked it out. Facilities for tea and coffee were enough for one cup for whole stay. Fire exit in our building blocked with mattresses and supplies. Feels like getting ready to shut down.
- Llorenc (6/5): -
- Stewart (8/5): -
- Roberts (8/5): Great overnight stay for a group dinner - Nice twin room with a view. Tea and coffee and biscuits. Large bathroom with shower. We asked for a quiet room and were in the new courtyard rooms. It was quiet. There wasn’t a wedding! The lack of lifts could be a problem.
- Bautista (4/5): Short of staff no soul - Staff reception The steam room smelled like a damp wet mop and mold
- Paul (5/5): Disappointing - Not much. Very tired property. Old rooms and fittings.
- Andrei (9/5): -
- 257cd4bb9dfe723580583812064d3d31 (8/5): - The pool was lovely and not too many people. Bar area was relaxing bit too few seats to eat comfortably ie only one actual table and chairs at ground level. Seating in bar not appropriate for eating comfortably. Bar staff struggled to cope with slight change in order.
- 29349dd7ab7170f920850f26beddf3fd (4/5): A quick overnight stay. - Not a lot, very old & tired See above
- 64efa0c471d9737a1435b80aca3db7f1 (5/5): Surviving off a past reputation! - Easy parking Access to the reception and around the hotel with suitcases is poor - steps everywhere. Pleasant staff but everything apart from the room was way overpriced. Got a free upgrade to a different double room, which was pretty basic - goodness knows what the original one was like. Room was very tired looking!
- 85bf070d437e72c5a9d90ebd0c36826f (8/5): Wonderful, as always - We’re frequent visitors here and every time we stay we have nothing to complain about. 😊
- 5d0a807d5678700762124a96ef57971e (1/5): Please avoid this hotel. - See pictures. Apologies they’re in wrong order. See pictures.
- b32a4f7c7cce72159abc8816aa3ce366 (7/5): Great for a party - Very friendly staff. Free parking. Big room with plenty of room for a king size but just a double. Room lacked any extra touches / pictures etc.
- 1b9ea0fc84a970a673d27293b2ec2f1d (10/5): -
- 794fa5974a2170f3ab1ceb63870d7e94 (10/5): - Its location is perfect Nothing
- 64efa0c471d9737a1435b80aca3db7f1 (9/5): -
- ff0b751a91e471adb6bf2aa00e5cb606 (8/5): -
- ff0b751a91e471adb6bf2aa00e5cb606 (9/5): A great place in a great location! - Another excellent stay at this relaxing hotel. It was all good
- 83eef15c374572c98057561afe4b7e7b (8/5): - Clean and tidy Nothing much in walking distance
- james (8/5): Lovely country stay - Very lovely location and the staff are very attentive and welcoming, a lovely stay. Food was delicious both in the mornings and evenings, Bar menu also very reasonable Room was a little small, but nothing can be done about it, it was cosy.
- Ken (10/5): Highly recomended - Location and views from the patio fantastic, staff hard working and very polite All Great
- Artur (10/5): -
- Artur (10/5): -
- Alessandra (7/5): -
- Newton-Cross (8/5): Tucked into the Malvern Hills with fabulous view. - Breakfast was adequate, views from location exceptional. Stairs EVERYWHERE!. No lift (I was warned at booking).
- Neil (7/5): -
- Gcristi (10/5): -
- Janet (9/5): An excellent location for my requirements with good facilities and food. - The reception staff were excellent - nothing was too much trouble. Food in the restaurant was excellent, good choices at breakfast and dinner - waiting staff very helpful. Bar staff very obliging. Location of accessible room, car parking and access to main bar and restaurant was perfect. The swimming pool was excellent and changing facilities clean and accessible. The buffet hot breakfast could have been hotter. My accessible room [Room 21] was a bit smelly but I requested an extra clean with bleach and this did help. The heating came on in the middle of the first night, but the night porter adjusted it. I understand why heating can't be individually controlled but the programming needs to be appropriate.
- Vincenzo (8/5): -
- Halub (9/5): Lovely mini-break away - Superior room was excellent. Staff was amazing. Views beautiful. Good location. Very classic decor, romantic. Breakfast was good. We were unable to use the pool on the day of arrival, due to being 'fully booked', which we weren't aware of the need of pre-booking. As this was half term, pool was very busy with non-residents members of gym/spa. But we were kindly offered to use it the next day, even after checking out.
- Guest (10/5): -
- Stephen (6/5): Very dated decor and room very small double. - Nice position and breakfast was good. Staff were friendly. Very dated annex rooms corridors carpet and decorating need a good update. Room was very small for a double room and bed a small double.
- John (10/5): - evening meal was great breakfast was okay , could of had more choice with the eggs and the toast machine was'nt to good
- Reshma (8/5): -
- Chris (8/5): -
- paula (6/5): -
- Michael (8/5): - Relaxed setting Mattress in our room was so bad, I had to sleep on the floor. The food menu could do with a revamp and adding something like pizzas to it would be very popular.
- Sharon (7/5): Budget hotel with so much more potential - The Hotel is in a good location for Cheddar Gorge and Bristol airport. The receptionist on our arrival was very welcoming and friendly. The bed wasn’t that comfortable, there were not enough pillows, the pool and spa set up is bizarre with the steam room being away from the pool meaning you have to walk through the gym in your swimming costume. The food was terrible; grey pate, rubbery chicken wings and calamari that was the worst we’ve had ver had. When we were asked by the waiter if everything had been ok and said “No” he then simply walked away.
- Laura (8/5): Great value stay - Average parts were good, bacon bit over cooked. Though fried bread was great.
Photos
