Hotel Goryukan
Location: Hokujo 3353, Hakuba, jp
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Mountain and Field Views
Hotel Goryukan, a charming local hotel since 1937, offers stunning views of the North Alps from its restaurant+bar and select guest rooms. Enjoy the picturesque scenery right from your accommodation.
Variety of Room Options
Choose from superior rooms on the mountain side, standard rooms on the satoyama side, or deluxe rooms on either. With Japanese, Western, or a mix of both styles, there's a room to suit every preference.
Relaxing Onsen Experience
Unwind in the hotel's onsen+sauna, nestled in the beauty of Hakuba's nature. Rejuvenate your skin in the renowned Hakuba Happo Onsen, boasting a pH of 11.4, and indulge in the open-air bath and dry sauna.
Ready to experience the beauty and relaxation at Hotel Goryukan? Book now to secure your stay and explore the wonders of Hakuba.
Important Information
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Sauna
- Ski storage
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Kid meals
- Public Bath
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Ski storage
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Wine release events
- Ski lift privileges
- Snow sports gear
- Electric bicycle charging station
- Bulk dispenser for toiletries
Rooms Available
-
Superior Quadruple Room
The spacious quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Tatami (traditional Japanese flooring)
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room
The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
-
Standard Twin Room
Standard room is in a satoyama (field) side of the hotel, which is opposite side from Northern Alps. A sunrise can be seen on a sunny day. This room is 15 square meters wide, a carpet flooring, and able to contain from 1 to maximum 2 people by arranging single sized beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
-
Twin Room with Mountain View
The spacious twin room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The twin room provides a tea and coffee maker, a seating area, a safe deposit box, a flat-screen TV, as well as mountain views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Tatami (traditional Japanese flooring)
- Single-room air conditioning for guest accommodation
-
Standard Triple Room
The spacious triple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The triple room provides a tea and coffee maker, a seating area, a safe deposit box, yukata and a flat-screen TV. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Tatami (traditional Japanese flooring)
- Single-room air conditioning for guest accommodation
-
Standard Twin Room
The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The twin room features parquet floors, a seating area with a flat-screen TV, a safe deposit box, yukata, as well as heating. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
-
Superior Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as mountain views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
-
Family Room
The spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The family room offers a tea and coffee maker, a seating area, a safe deposit box, a flat-screen TV, as well as mountain views. The unit offers 4 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Tatami (traditional Japanese flooring)
- Single-room air conditioning for guest accommodation
-
Large Twin Room
The spacious twin room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Tatami (traditional Japanese flooring)
- Single-room air conditioning for guest accommodation
-
Twin Room with View
Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Tatami (traditional Japanese flooring)
- Single-room air conditioning for guest accommodation
-
Standard Double Room
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box, a sofa, as well as a carpeted floor. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Geoff (10/5): -
- Krisada (10/5): บริการดี ห้องพักดี - พนักงานให้บริการดี ช่วยแก้ปัญหาให้ดีมาก
- Bec (8/5): -
- ulises (10/5): Hermosa experiencia y un increíble hotel japonés - El hotel es simplemente increíble es una mezcla de occidental con el toque japonés! Viaje con mi hijo de 6 años y los dos tuvimos una hermosa experiencia, el staff fue increíble y muy amable siempre súper serviciales. La verdad superó mis expectativas para bien fue espectacular. Y que tenga un onsen tan limpio y natural lo hace aún mejor. La ubicación perfecta para subir a esquiar. Muchas gracias un hotel increíble Sin duda volvería
- Tudor (9/5): pretty nice would go again - close to the slopes, pretty nice onsen, good food at the restaurant staff sometimes is difficult in english
- Jacqueline (7/5): -
- Caitlin (10/5): -
- Maria Karina (8/5): great location and comfortable stay - staff was accommodating and friendly. hotel was overall comfortable, clean and aesthetically pleasing. location was great. design in the rooms / bathrooms was a bit dated.
- Paul (9/5): great location, friendly team lovely stay would recommend to stay again if we come back to Hakuba - onsen was great after a days skiing, beds comfy, bar was nice, breakfast was great, great location close to ski lift and bus stop i had my ski boots taking from the drying room meaning i had to go back to rhythmn sports to get another pair to ski for the day.
- Matthew (10/5): -
- Darren (8/5): -
- xiaoyan (9/5): - 入住很顺利，交通也很方便 早餐有点简单
- Thomas (9/5): -
- Rafael Alejandro (10/5): Onsen was amazing. - Everything Nothing
- Kathleen (6/5): -
- Guilherme (9/5): -
- E_LDN (7/5): - our room was spacious clean and comfortable. Quiet hotel that suited our needs perfectly. Breakfast could be improved it was quite basic. We enjoyed the miso station.
- Wesley (7/5): -
- xiaoyan (9/5): -
- Lucie (10/5): -
- Perry (10/5): -
- Takahiro (6/5): -
- Martin (10/5): Perfect location - A great hotel with plenty of facilities, and a very good breakfast with lots of choices. Located just a short walk (5 mins) to the closest ski lift, and plenty of restaurants and bars also in easy walking distance. A free bus to Goryu/Hakuba 47 stops in the car park right next to the hotel. The onsen and sauna were very good after a day on the slopes. A little bit dated in some areas.
- Serena (9/5): Close to everything, comfy and has everything we needed - Very convenient to all the different shuttles that will that you to the slopes. 10 mins uber ride walk to the restaurants, Lawson and Rhythm make it extremely convenient. The Onsen facilities were excellent The water pressure in our bathroom waa terrible but no biggie for us as we would do everything at the Onsen
- Stephanie (9/5): - The onsite onsen was a game changer for recovery post skiing! Being able to walk into Happo and Echoland for dinner spots was also great. The staff were always incredibly helpful and welcoming. Our beds were comfortable and access to the locker room was easy
- James (7/5): -
- Kumiko (8/5): - Location close to ski hill Excellent restaurant Helpful staff It’s age is showing
- Maria Karina (7/5): great location and nice staff! - staff was friendly and accommodating with concerns and questions; also accommodated and was nice regarding late check in and request to store our luggage before our departure design of rooms is a bit dated and not so much maintenance and up keep in small details
- nasha (4/5): Should - Onsen Staffs' service mind is dissapointing :( Service not up to standard.
- JON (10/5): Location,comfort,dining and onsen all very well covered - Close to village and lifts..great breakfast..big rooms…great onsen…will return for sure! All good!
- Ashley (10/5): -
- Yue Ming (3/5): It’s just a very basic hotel. -
- YUJEN (10/5): 很棒，溫泉、早餐、設施都很舒適 - 1.內部設備維護非常良好，從酒店外觀上看不出來 2.員工服務也很好，早餐選擇多&好吃 3.溫泉還有戶外池，很舒服 B1儲物、洗衣機地方比較冷
- Jorge (10/5): -
- Marsel (9/5): -
- Samuel (8/5): -
- Alycia (10/5): -
- Jane-Marie (9/5): Relaxing stay with friendly staff. - So comfortable bed. The onsen!!! I would have liked to get a bottle of water in the room and body lotion.
- Kara (9/5): -
- Daniel (10/5): -
- todd (9/5): - The daily breakfast was tasty and very convenient before our ski day. Our corner room with big windows and a view of the mountains was lovely to wake up to. The Onsen was spotless and well appointment. Maybe the best sauna I've ever used. The post-ski water bar was fun to visit everyday along with the onsen. Location to the village and ski lift was easily walkable.
- Steven (10/5): -
- Buster (6/5): -
- TEERAPAT (8/5): ประทับใจ ! กับบรรยากาศโรงแรมรูปแบบเรียวกังดั้งเดิม เกือบ90ปีแห่งนี้ - วิวจากห้องพักมองเห็นเขาhoppo one ได้ชัดเจน อาหารเช้ารสชาติดี ปรุงใหม่ บรรยากาศในที่พักดี พนักงานบริการดี มุมบาร์น้ำดีมากกกอยากให้เปิด24ชม. ออนเซนมีทั้งแบบindoorและoutdoorบรรยากาศดี กุญแจห้องพักยังเป็นแบบดั้งเดิมอยู่ ค่อนข้างหนักและเสี่ยงสูญหาย
- Sabrina (9/5): Excellent stay with outstanding service and location - Traditional yet modern hotel with excellent service and very helpful staff (for example with arranging the shipment of our luggage). Great onsen, a very good and extensive breakfast buffet, and a superb location close to the ski areas and restaurants. The bar closes very early. Room cleaning was unclear: someone cleaned the room on the first day right after our arrival, but not on the following days.
- Nicole (7/5): -
- Thamonwan (9/5): Best - Location None
- Christopher (10/5): -
- Evan (10/5): A great place to stay! - The staff were extremely friendly and helpful when we had questions/requirements regarding our snowboard baggage. The room was very spacious and tidy, great views of the snow covered mountains, breakfast in the mornings was nice. Location is great, just a short walk from Happo and a short drive to other resorts, also a short walk to local restaurants and food trucks. The price was probably a little bit expensive but for the location we can't really complain.
- Sarah (8/5): - The on-site onsen was wonderful and the breakfast was fantastic. It was also a very central location and easy to walk to everything. Room was a bit dated and had an odd smell.
- Roslyn (10/5): - . . . . we loved everything about our stay - this venue is definitely worthy of a 5 star rating.
- Martin (9/5): Overall a great place to stay. - Location was great, walking distance to Happo-one mountain. Onsen was great with sauna, indoor and outdoor facilities. Bath a little bit dated but it’s a historic hotel so it’s charming. Didn’t really make a difference since we showered in the Osen every day. Front desk was closed between 10am-2pm. No one available to call a cab, answer questions, etc
- Alison (8/5): -
- Christopher (8/5): Great location, comfy beds and an excellent onsen! - This was our second stay at Hotel Goyrukan. For skiing, the location is great as it's only a 5 min walk to the lifts. It's also a short walk to many restaurants, the bus station, and the Lawson convenience store. The hotel has had some upgrades, including new beds, which were very comfy. The onsen is excellent and is a true highlight. Breakfast is good. The hotel is kept very clean. The staff are great, kind and helpful. The only knock is a lack of flexibility on some small things that make for some annoyances. We booked a reserved bus that picked up at the Snowpeak Landstation and were told that it was impossible to use the hotel shuttle, even though this bus stop is on the way to their designated stops. Breakfast ends at 9:00 sharp and is quickly cleared off. The restaurant stops serving dinner at 7:30. If you arrive outside these times, you are out of luck! The cost of accommodation in Hakuba is getting ridiculous. These issues are not deal breakers, but were a little frustrating and annoying.
- jonathan (8/5): -
- Wei (10/5): -
- Kiriana (10/5): - Buffet breakfast was more than we expected. Lots of options. Onsen was incredible after a day on the slopes. The owner was very hospitable and generous.
- CHIN YEUNG (6/5): -
- TOMOYUKI (10/5): -
- KEIKO (7/5): - サウナが良い またタオルも充実していて 広さも良かった 朝食メニュー 味噌汁は味噌がうすい パンには野菜スープかその他のスープがほしかった 全体的に料理が冷たい
- Lawrence (10/5): -
- Bongani (10/5): -
- Daniels (9/5): -
- Tracy (9/5): Great. - Great location, only short walk to slopes and village. Lovely buffet breakfast and evening buffet is great. Onsen and sauna are really good. Nice big TV, and ski lockers are good. They’ll collect you from train station or bus depot which is great. Lovely hotel, this is the second time we’ve been here. Will be back. Cold in the common areas, especially at breakfast.
- Debra (9/5): Wonderful - Breakfast was ample. bar food and drinks nice in the evening. The onsen was fantastic. Love the indoor and outdoor hot pool option, the plunge cold tub and sauna. It seems to be a lot of places around Hakuba shut around 8pm. I would prefer the bar/food to be available in the evening later
- Robyn (10/5): Great stay, close to snow. - Loved the size of the rooms, onsen was clean and staff were very friendly and helpful. There was nothing my family didn’t like.
- Jessica (10/5): Beautiful view from a clean hotel just steps from happo one - Clean, beautiful view, breakfast was delicious Na
- Adam (8/5): -
- Emily (9/5): - Breakfast and onsen were included!
- emma (7/5): - Closeness to slopes Storage for skiis Food Onsen Can’t wear swimmers in onsen Room was very cold. Window wasn’t insulated enough No water in rooms to drink Or tea bags
- Anthony (10/5): I recently stayed at Hotel Goryukan for the second year, and it was another fantastic experience. The hospitality is exc -
- Romuald (9/5): - The onsen was fabulous. It was clean and I love the outdoor onsen while snowing. There was also the sauna and cold bath outside but we didn't use them. Breakfast was good with fresh pancake and eggs/omelettes made on demand. The bus stop for slopes is close (use Nakiyama stop). You can also walk to Happo One. We were lucky that it snowed loads during our stay which made great powder. The dinner was ok. It was not our style of food for a holiday in Japan.(mainly western style) But if you have kids, there are loads of options they would love.
- ericanea (10/5): - Grande chambre traditionnelle aux pieds des pistes. Vue imprenable
- Kwandome (8/5): -
- Christopher (9/5): - Room very spacious, comfy bed and interesting water bar
- Laura (5/5): Disappointing about the staff. Onsen experience and location made up for it. - Close to slopes and an Onsen to start/finish the day. Rooms were very spacious and warm. The staff were really unhelpful. They didn’t help with said the bus was unavailable then really unhelpful to find further transport. Breakfast was cold.
- Lincoln (10/5): - Nice staff and nice location
- Alyssa (7/5): A lovely stay in a very convenient location. - We had a lovely stay here. We had twin rooms on the 4th floor that had great views of the mountain and were very large. The outdoor and indoor onset are great and a fabulous way to end a day of skiing. The staff were very helpful. The breakfast buffet offers a variety of things. Some of the breakfast items weren’t very tasty.
- GEORGINA (9/5): Comfortable. Warm. Convenient. Value for money. Great Stay!! - Warm, clean and inviting hotel near the slopes and Happo. Rooms are spacious and warm. The onsen is amazing. Ski lockers are easy to access. Breakfast has great variety and perfect. Such a lovely place to stay when going to Hakuba. I wouldn't stay anywhere else. This is our 3rd year in a row staying and it is always perfect. Evening buffet was only just okay. They could mix up the nights to something different as was easier to stay in some nights. The indoor washing area of the main onsen could be deep cleaned a little better. They could offer espresso coffee (for a fee). Hotel shuttle bus is a little inconvenient as it only runs between 8-10am. Would be better to offer a few other times through the day to drop off.
- Erik (10/5): Great place! Want to stay here again asap - The check in was quick and easy. The staff was very helpful. The room had an epic view. The onsen, cold plunge and sauna were worth it alone! Really close to the slopes and easy to get around town by walking. No cons. Was really an awesome experience
- herve (10/5): -
- Timothy (10/5): Amazing, will be back - Location and presentation of property great, staff very helpful. Air conditioner wouldn’t go warmer
- Laura (10/5): Would happily stay again next trip - Very short and easy walking distance to the Nakiyama slope and bus stop as well as the Happo bus terminal. Lots of food options within a few hundred meters and pick up and drop off to the train or bus terminal available when arriving or leaving with your luggage.
- Kelly (6/5): -
- Petra (9/5): -
- Morten Andre (8/5): Great onsen, great staff and the best driver! - Got picked up by the greatest driver on the bus-terminal! It was the best start of our stay. Onsen is just perfect with an indoor and outdoor pool+a fantastic sauna and cold plunge. We spent hours there! A short walk to the ski slopes and shuttle bus. 2027-a new gondola will land very close to the hotel, making it even more perfect! A short walk in to Happo One village with restaurants and shops. The hotel is a bit old, so the room are a bit cold. The bathrooms are also very small, but if you use the onsen(and you will) and you'll be fine. The drying-room has a limited capacity and could have had more racks for clothes and boots.
- SUTHIDA (7/5): - The hotel didn't have a ramp for pushing luggage up and down the drop-off point in front of the check-in counter, and there was no one to help carry the bags. In my opinion, for this price, the service should have been better.
- Hannah (10/5): Gorgeous hotel will fantastic onsen, in good location - We loved our stay at Hotel Goryukan. The room was huge, clean and comfortable with private seperate toilet and bath/shower rooms both within the hotel room. The staff were friendly and helpful. The buffet breakfast each morning was really good with plenty of options to fit for just about any preferences. The onsite onsen was absolutely beautiful and definitely a stay highlight - especially in winter. The hotel was also in a top location, right in Hakuba, walking distance (~10mins) from the Happo-One gondola. We would definitely recommend staying here. The only thing was housekeeping. When they came in they seemed to always take our towels and not leave any fresh towels, so we had to go and ask for towels from reception more than once, which was annoying - especially when getting back to the room from being on the slopes all day and just wanting to have a shower. We usually decline housekeeping as we keep our room tidy and hang towels to dry after use, but there was not a simple sign to put on the door like most hotels so we had to specifically opt out at reception.
- Kelly (8/5): We loved our stay in Hakuba - We had a twin room on the 3rd floor over looking the mountains, the view from my bed was amazing! The room was large with a small couch, table and chairs. The location was perfect with an easy walk from the Happo bus stop, the local Lawsons, restaurants and ski hire. The ski shuttle bus to Goryu stops next door. The indoor and outdoor onsens were great along with the sauna and ice bath. The basement has washing machines, driers, ski gear lockers, drying room and a drinks vending machine. We were lucky to have the local snow monkeys pass through too. No complaints
- Frank (10/5): -
- Emma (10/5): -
- Jody (10/5): - Location is fantastic! Woke up to a view of the mountains each morning. A good breakfast with Japanese and Western options. Ski lockers downstairs and happy hour for drinks each night. Staff were helpful and polite. Everything was just as we hoped it would be. Will definitely stay again.
- Lee (9/5): -
- Lee (9/5): -
- Lee (9/5): -
- Jarryd (10/5): Great facilities, good value, awesome views and location. Reception staff could improve. - I loved the onsen, sauna and ice bath setup. Perfect after long days on the slopes. The fact that they didn’t reply to my requests through booking.com when i asked to be picked up and the reception is closed from 10-2pm so we didn’t get picked up and had to walk 25 minutes from the train station. No acknowledgment or apology from staff. Reception didn’t open till nearly 2:30 on the day of our check in.
- lynette (4/5): -
- Helgi H (9/5): - Cose to the Lifts Good breakfast. Nice rooms Fantastic Onsen Coin operated massage chairs in the Foyer
- Seth (10/5): -
- Fraser (10/5): -
Photos
