Hakuba Royal Hotel
Location: Hokujo 2310, Hakuba, Nagano-ken, 399-9301, Hakuba, JP
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Relax in Hot Springs and Enjoy Karaoke
Indulge in the therapeutic hot springs and entertain yourself with lively karaoke sessions during your stay at Hakuba Royal Hotel.
Delicious Dining Experience at Kashiwa
Treat yourself to a delightful dining experience at Kashiwa restaurant, offering a variety of delectable dishes to satisfy your taste buds.
Convenient Amenities for a Comfortable Stay
Benefit from a 24-hour front desk, luggage storage, and a safe deposit box, ensuring a hassle-free and secure stay. With complimentary wireless internet and air-conditioned rooms, feel at ease and connected throughout your visit.
Ready to experience the perfect blend of relaxation and convenience? Book your stay at Hakuba Royal Hotel now!
Important Information
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's closest bus terminal is located at JR Hakuba station.
Amenities & Facilities
- Meeting rooms
- Free WiFi
- 24-hour front desk
- Luggage storage
- Karaoke
- Safe-deposit box at front desk
- Meeting rooms
- Free self parking
Rooms Available
-
Japanese Western Room, Main Building
4 Twin Futons
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Refrigerator
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- Toilet with electronic bidet
- Bed sheets not available
-
Japanese Traditional Room, Annex Building
4 Twin Futons
Located in an annex building
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Refrigerator
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- Toilet with electronic bidet
- Bed sheets not available
-
Standard Room, Main Building
2 Twin Beds and 1 Double Sofa Bed
248 sq feet
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Refrigerator
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk and single sofa bed
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Sofa bed
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- Toilet with electronic bidet
- Bed sheets not available
-
Twin Room, Annex Building
2 Twin Beds
183 sq feet, located in an annex building
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Refrigerator
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Daily housekeeping
- Free WiFi
- Deep soaking bathtub
- Toilet with electronic bidet
- Bed sheets not available
Guest Reviews
- CHI HO TONY (4/5): Dated hotel and manned by aged staff - We stayed three nights at the hotel for a ski holiday. The first two nights wete booked through the ski resort and last nights was booked with hotel.com. Although mentioned initially, the reception staff was not aware on arrival. Lengthy explanation was spent. However after two nights, we were asked to check out in the morning. Explanation was given again. The hotel was dated. Open air onsen closed and we were told that not enough rain/ snow fall this year. The breakfast and dinner set were just so so. Overall, not recommended unless you have no better choice in ski season.
- マッキー (4/5): - 部屋に入ったら電気がつかず、スイッチの所にテープが2箇所貼ってあり、つけるな。と、いう意味なんでしょう。フロントに連絡して直ぐに対応してくれたのですが、何だか気分が悪く、違う部屋に変えてもらった所、今度はテレビがつかず、、結局、前の部屋に変えてもらいました。フェイスタオルが驚くほど薄くて、がっかり。お風呂のシャワーのホースの付け根の所が柔らかすぎて、向きによってはお湯がでない。髪の毛を乾かそうと思ったら、ドライヤーが置いてあった引き出し、、と、言うか、ドライヤーが引き出しに入っていたのも初めてですが、髪の毛が落ちていました。ゴミ箱も、なんかの変わりか、ドラム缶のような感じで、、、。 寝る時も空調の音がうるさくて気になって眠れず、こういうホテルは後にも先にも初めてでした。スタッフの方も感じ悪くないですが、制服ではなく、下はジーンズでした。チェックアウトの時は別の方でしたが、基本、やはり、朝は笑顔で送り出してほしいもの。それだけで気分が違うのに。多分、2度と行かないと思いますが、徹底したお掃除と古いなら古いなりのプライドを持ってほしい。 頑張って綺麗にしてる古いホテルもいっぱいあります。夜行バスで泊まる方も多いのでは？だったら、お疲れ様でした、のウエルカムドリンクみたいなのをセルフでもいいから用意するとか、やれることはいっぱいある気がします。バス停から近いし立地は悪くないのに本当に残念です。
- Verified traveler (8/5): - 露天溫泉在入住期間暫停開放, 有點失望 另外, 早餐每日都是一樣, 而且食物沒有很熱, 連續住了四天, 已經不想再吃了
- Verified traveler (4/5): - Very run down and dated hotel. Stains on the walls and thread bare carpet. Worst bed and pillows we’ve ever tried to sleep on. The indoor/outdoor Onsen was in generally good condition and nice to have access to after two days on the slopes.
- Verified traveler (6/5): - 施設が古いです。
- Pik Shan (6/5): 5 分鐘步行路程就到白馬駅 - 5 分鐘步行路程就到白馬駅，旅館外圍環境好好，但旅館內裡好舊。旅館附有大浴場, 泉水夠熱，但花酒水力太慢， 有女客甚至用兩個花酒洗頭，房間牆身都比較陳舊，早餐份量足夠，餐廳環境十分優美，反而想不到 WIFI 竟然夠快
- Verified traveler (10/5): 温泉 - 露天の温泉が気持ち良かったです。
- Hiroyuki (10/5): - 駅からも近く便利であったが、団体客がいたため大変賑やかであった。
- TOSHIHIRO (8/5): - 一人で宿泊。露天風呂が修理中のため入浴できませんでしたが内風呂はきれいに清掃され以外によかった。建物が古いが清掃されきれいだと思う。夕食は駅前で済ませ朝食は書き込みを見てコンビニで済ませました。ツインの部屋に宿泊のみで以外と金額が高く感じもう少し安ければ言いと思う。しかしツイン部屋は広く、家具、冷蔵庫も昔ながらの懐かしのもので情緒があり昭和時代が好きな人にはおすすめと思う。
- HIROYUKI (10/5): - 白馬の駅に近く、訪問先も近かったので大変便利でした。また、朝食も大変美味しく、量も充分でしたので満足しました。
- junichi (10/5): - シーズン中での価格、駅に近いロケーションなど満足のいくホテルだと思います。 ただ、、唯一の不満はお風呂が入れる時間帯で露天風呂で温度を下げないようだと思いますが黒いシートがかかっていたり遠赤外線？の為なのか？石が敷き詰められていました、、露天風呂なのか？池なのか？って感じです。 また、ボイラーのせいなのか？他のお客さんが使用中での同時のシャワーの水圧が、、、 お風呂関係だけが残念な所です。
- wheelersgate (4/5): Calculative and overpriced hotel, don't go! - Late check in and staffs were very unfriendly and super calculative by keep head counting how many kids staying together every time we bumped into the staff. It's very irritating and we checked in late that night, after long travelling and being questioned so many things. This hotel is very old fashioned and the onsen is far from the rooms. Onsen opening time is limited and the water isn't hot enough, it's just like luke warm water. Due to transiting to other cities, we had to wake up early and missed the onsen. It's over priced and very stingy on amenity, only 2 tiny packs of hair shampoo and body shampoos are provided in the room. Hotel room is not heated, however, there's a portable one provided but auto shut off every 5 minutes, thus it's useless. I felt very disappointed with this hotel and i won't return. Nothing impressive! We checked out at 5a.m. in the morning.
- Yoshiki (6/5): - お風呂で選んだホテルなので他は期待していなかった。施設も古く、リゾート感は全くないホテルだが、露天風呂は温度も丁度よく、長湯できるのでおすすめ。フロントの方も親切だ。
- QUYNH NGA (10/5): Nice location and view - It was a nice stay, staffs are very friendly with great service. The hotel near the stream so you can hear the sound of water flow, enjoy fresh air with mountain view.
- Verified traveler (10/5): Kiyoshi Endo i believe is the mgr, and is great!!! - This was a great place to stay, clean and everyone working here was extremely helpful and pleasant to be around! A free bus picks you up at the hotel and shuttles you to the various mountains.
- Verified traveler (4/5): Not worth it - Way over priced for the condition of the room and furnishings. Obviously this hotel has not been updated since the winter Olympics in Nagano. Very disappointing.
- Barry (8/5): Good place for the price and what you need - Good hotel but a tad run down. You could tell it was built for the Olympics and they haven't done much with it. Staff was amazing!!! Amenities were great, had rental ski/snowboard gear, hot springs/jacuzzi. Overall it was amazing for the price I would stay again when I go back.
- Greg (8/5): Ski trip to Happo-one - The hotel is only a 5 minute walk from the station with a free shuttle to both Happo-one and Goryu. The room was nice, but the hotel could use a little "up-keep" (paint, etc.)
- Robert (8/5): Quirky hotel with great staff - Great hotel just 2 mins from the station. The building is really interesting; dated but clean. The rooms are very large for Japan and have a nice desk and chairs etc. It might have been built for the Olympics but never quite been full since. There are free shuttle buses that run to all the ski resorts which is handy. The staff are fantastic and the manager is really friendly, he was always around the lobby when I was there, saying hello and making sure things were okay. If you don't mind old decor, stay here!
- Peter (6/5): Ski time is busy - The hotel is 200 meters from Hakuba rail station and 10 restaurants and coffee shops .. Regular free shuttle busses go to and from the ski fields .. The hotel has a good onsen in two pools .. The hotel is in need of a refurb old but good .. .. Staff are friendly and go out of there way to assist .. Breakfasts are Japanese and tasty .. I would go back
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