Hanoi Marvellous Hotel & Spa
Location: 55 Duong Thanh Street, Hanoi, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Step into elegance at Hanoi Marvellous Hotel & Spa, where polished wood and chandeliers create a sophisticated ambiance. The air-conditioned rooms with hardwood floors and flat-screen TVs offer a comfortable retreat, while the in-house restaurant caters to your culinary desires.
Relaxing Spa Services
Indulge in relaxation at the hotel's spa center, where guests can pamper themselves with rejuvenating treatments. Whether it's a massage or a beauty service, unwind and recharge in this tranquil oasis.
Convenient Location and Services
Located just minutes away from popular attractions like Hanoi Temple of Literature and Hoan Kiem Lake, the hotel offers a prime spot for exploring the city. With services like car and bicycle rentals, as well as a helpful 24-hour reception, your stay is sure to be seamless.
Experience luxury and convenience at Hanoi Marvellous Hotel & Spa - book your stay now to elevate your travel experience!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Massage services
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Public Bath
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Cooking class
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Health or beauty spa nearby
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Marvellous Suite with Balcony
1 Queen Bed
312-sq-foot soundproofed room, balcony/patio with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Bed sheets not available
-
Honeymoon Suite
1 Queen Bed
301 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bed sheets not available
-
Superior Double or Twin Room (No Window)
1 King Bed OR 2 Twin Beds
226 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No windows, bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No windows
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Superior Double or Twin Room
Features a polished wood decor, mini-bar, attached bath, flat-screen cable TV. This room type does not have window.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite
This spacious room comes with elegant décor.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite with City View
Featuring city views, this suite includes a cable flat-screen TV and private bathroom with shower facility.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Marvelous Suite with Balcony
Located on the higher floors, the suites come with a large balcony which opens up to views of Hanoi's Old Quarter.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Terrace
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Suite with City View
Complete with a large window overlooking the city, spacious suite is elegantly furnished with hardwood floor.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Royal Suite
Boasting views of the city, luxurious suites are spacious and feature air conditioning, a satellite flat-screen TV and a work desk. Attached bathroom comes with shower facility, a hairdryer and bathrobes.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Connecting Room
Connect rooms feature private entrance, carpeted flooring and air conditioning. Private bathrooms come with standing shower and free toiletries.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Day Use (2 Hours) - Deluxe Double Room
Please not this is a day-use room for 4 hours. No overnight stay is included.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room
This spacious room comes with elegant décor and a seating area.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Baby safety gates
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Lockers
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Pinchart (10/5): - Le souci constant du client en paroles d'accueil et de retrouvailles. Une chambre spacieuse et un lit très grand. Très bon petit déjeuner et personnel là aussi adorable.
- Hooda (7/5): - Good location but our flight was missed and we checked in a day later and they did not offer a refund for the day we missed
- Lim (1/5): -
- Jeff (10/5): -
- Kazuki (10/5): - スタッフはフレンドリーで親切な人ばかりでした。 チェックアウトした後、サパ行きの夜行列車の時間まで、荷物を預かってくれました。 またそれだけでなく、ハノイ駅へ出発する前に、シャワーを浴びることを提案してくれました。
- Napat Shaw (9/5): Wonderful - Really big, spacious and clean rooms, reception staff were very welcoming, and location was very central and within walking distance to the main attractions. Buffet breakfast was very limited with not many western and asian options, and no made to order items.
- Lutz (8/5): Nettes Stadthotel für Kurzurlaub in Hanoi/Altstadt - Sehr zentral gelegen, um die Altstadt von Hanoi zu besichtigen. Viele Highlights sind Fussläufig erreichbar vom Hotel aus. Das Personal ist extrem freundlich und aufmerksam. Das Frühstückrestaurant in der 6. Etage bietet einen Blick über die Dächer der Altstadt und wird als Buffet angeboten. Sehr reichhaltig und abwechslungsreich. Zusätzlich kann man Smoothie und Pancake bzw. Eierspeisen gegen Gebühr bestellen. Hat uns sehr gefallen und das Team war sehr freundlich und motiviert. ./.
- Ralph (8/5): -
- THIERRY (9/5): - Très bon emplacement, le personnel de la réception est très sympathique et professionnel. Le manque de choix au petit déjeuner,
- XAVIER (9/5): Good place to stay visiting Hanoi! - Staff is kind and care of our comfort. Room and bathroom are spacious. Good location to visit the Old Quarter. The sight through the windows. Not much light in the room.
- XAVIER (9/5): -
- victoria (8/5): Friendly staff and large, clean rooms in central Hanoi location. - Good central hotel On a busy road but rooms very quiet
- Miriam (8/5): - Great location, lots of space in the room There were lots of mosquitoes in the room and we got mosquito bites at night
- Banna (8/5): - Location and staff were great Shower head did not flow properly, it was blocked
- Alan (10/5): Greta place to stay in Hanoi - Excellent location in heart of Old Town, great room, staff were helpful friendly and always on hand wjhen required
- Raphael (8/5): Good value for short stays - Great for one night Decent breakfast and comfy room Friendly staff and central location We booked knowing it would be a very short stay of just one night , conscious there is no gym no pool. Room a bit dated but still decent . Good value overall!
- Dan (9/5): -
- rob (10/5): Fantastisch - Personeel was zeer vriendelijk en had persoonlijke aandacht Wel mooi gefopt met een foto van het dakterras van 10’jaar geleden
- mark (10/5): - An amazing hotel in the centre of Hanoi old town. Extremely friendly and helpful stuff. Good breakfast and very clean and spacious rooms. Location
- Paul (8/5): Just a short stay for business and it worked well for me. - Location and convenience Everything was ok
- Edwin Kooiman (9/5): - personeel, ontbijt en locatie helemaal top
- Edwin Kooiman (9/5): - zeer goede ligging tov het oude centrum, personeel zeer behulpzaam en goed ontbijt
- Ben (10/5): - breakfast, room, location
- Leon (10/5): Very nice hotel with wonderful staff and a great breakfast. - Right in the heart of the old quarter Close to everything including Hokiem Lake Great staff that was always helpful and had great suggestions for getting around. Very nice breakfast. When we stayed in March there was some road construction going on which made the area very busy and made it harder for the grab to get to the hotel. But the staff were always helpful in helping us with our baggage.
- elisabeth (9/5): Close to perfection, thank you ! - Un accueil parmi les plus courtois et professionnels. Le staff toujours a l'ecoute du client, agreable souriant et disponible. Un grand merci a toute l'equipe ! Fenetre trop petite Eclairage chevet difficile d'acces depuis le lit
- Janelle (10/5): -
- Alexander (9/5): Great hotel, but skip the massage - Definitely a good hotel in the centre of the Old town. Great staff, clean and everything you would expect I would not recommend getting a massage here, compared to other spa's its pretty expensive, and my massage therapist didnt really know what she was doing.
- Nancy (10/5): - Great location, clean and the staff was exceptional
- Christian (8/5): Scöne Unterkunft in zentraler Lage - Das Hotel befindet sich in sehr guter Lage und vieles ist zu Fuss gut zu erreichen. In der Nähe gibt es verschiedene gute Restaurants. Das Hotelpersonal ist sehr freundlich und hilfsbereit, keine Mühe ist zu schwer. Die Zimmer sind zweckmäßig eingerichtet und das Bett ist sehr bequem. Die Massage im Spa ist nicht empfehlenswert, es war mehr ein eincremen des Körpers.
- Tatiana (10/5): Tout est parfait dans cet hôtel - J’ai adoré la localisation. C’est près de tout aussi bien pour les visites culturelles que la gare et les restos. J’ai adoré notre chambre 504 qui était propre et le lit magnifique. J’ai adoré le petit déjeuner en rooftop couvert et j’ai surtout adoré la gentillesse de Lan, du monsieur qui portait nos bagages et de toute l’équipe. Merci à eux
- Rolly0519 (8/5): - Es war ein sehr schöner Aufenthalt im Altstadt Bereich. Die Mitarbeiter sind äußerst aufmerksam, hilfsbereit und freundlich. Vielen Dank nochmals an dieses tolle Team Das Zimmer hatte kein Fenster
- raymond (8/5): -
- Yukiko (8/5): スタッフの方々の細やかなご親切で楽しいハノイ滞在になりました - ロケーション スパが併設 スタッフがとても親切 朝ご飯が美味しい 部屋に窓がなかった 照明が暗い
- Jacqueline (9/5): As a returning guest, my expectations were met with extreme joy! I am glad to see the spa returned to this location! My -
- Vasileia (10/5): - Everything was exactly as depicted on booking, staff very attentive and helpful. Totally recommend it
- Rob (8/5): Prima maar verwacht geen 5 sterren - Locatie, service en ontbijt Kamer was redelijk donker en badkamer veroudert.
- Gordon (9/5): -
- justine (10/5): the staff were superb, they went over and above to help and were so friendly. - Perfect location for exploring the Old town. The staff were exceptional!
- justine (10/5): Great location, staff were super friendly & room was good size. They stored our bags on several occasions when we di - The location was perfect and the staff were super friendly & helpful. Room was spacious… The breakfast was very basic but sufficient.
- Morrison (9/5): - Breakfast was Good variety and good quality Staff were very kind, helpful and friendly
- justine (10/5): Would highly recommend for location, close to everything in the old town. The staff, excellent! - The most friendly, helpful staff ever! Couldn’t do enough for you. Breakfast was good but quite basic. No restaurant except for breakfast
- Simon (8/5): -
- Jean francois (10/5): Très bon séjour - Proximité de tout les sites à visiter Rien
- XANTHE (7/5): - The staff were wonderful - out of four different accomodations stayed at in Vietnam they were by far the friendliest and most helpful. The room was spacious and clean, with a big balcony space. With doors closed the noise from the street was fully blocked out. Great central location - we were able to easily wander around the old quarter, lots of bars and restaurants close by, and within a quick car ride distance to other attractions.
- IOANNIS SIFAKIS (10/5): Amazing ! - Amazing hotel, friendly staff, good location. Clean and big rooms Thank you guys you are amazing Prices in Hotel Spa is double than other places but massage is good.
- Yongho (10/5): - 아침 식사 만족 합니다. 직원들도 친절하고 모든 것이 좋았습니다. 아쉬운 점 없었습니다
- Andre (10/5): - Schönes Zimmer mit toller Terrasse.
- Nina (9/5): Top Personal - Das Personal war super freundlich und sehr hilfreich. Wir wurden mit einem Willkommensgetränk begrüßt und uns wurde alles super erklärt. Das Zimmer war sauber mit Klimaanlage und nett eingerichtet. Wir wurden jeden Morgen gefragt ob das Zimmer gereinigt werden soll. Das Personal war insgesamt sehr aufmerksam. Auch das Frühstück hatte was für jeden Geschmack zu bieten ob eher einheimische Küche oder doch Pfannkuchen zum Frühstück.
- Alessia (7/5): No ventanas pero en general buen hotel y buen desayuno - Posición No hay ventanas
- Mariana (9/5): Excelente estadía en el hotel, 100% recomendable para cualquiera que quiera tener un buen lugar para descansar cerca de - Habitación súper limpia, la ubicación era 10/10 y el personal súper amable. Nada
- Tom (10/5): -
- Fabio Marco (9/5): Ci tornerò sicuramente - Mi è piaciuto tutto ma un ringraziamento speciale per lo staff della reception che è di una gentilezza unica. Nulla
- Muayad (5/5): There’s nothing to say. - Almost nothing It’s older than looks in the photo
- sibylle (10/5): Une bulle de confort et douceur au coeur de l'activité des vieux quartiers - Les chambres sont spacieuses et bien décorées. Propres, calmes et l'accueil est attentionné. L'hotel se situe dans le vieux quartier et est très bien placé pour se balader à proximité. Nous avons fait un soin massage très agréalbe rien
- jad (8/5): - Too bad expensive, for that kind of price i expect better
- Pattarawalee (8/5): -
- Thomas Hagemann (8/5): -
- Paschalis (7/5): - Very good location. Quiet room. Polite staff. Very old room and no good view. Breakfast everyday same options.
- VOON (10/5): A wonderful stay with friendly, attentive staff, a great location, and thoughtful service that made - I had a very pleasant stay at Hanoi Marvellous Hotel & Spa. The stay was comfortable and enjoyable, and the staff were exceptionally friendly and helpful throughout. The hotel is in a great location, making it very convenient to get around, and the breakfast was excellent with a good variety. On my last day, I had an early airport transfer at 5am, and the staff thoughtfully prepared a takeaway breakfast for us, which was greatly appreciated. Their service really went above and beyond. Highly recommended, and I would definitely stay here again when visiting Hanoi. NA
- Christine (9/5): - Location, breakfast and friendly, helpful staff. Lan was exceptionally helpful, remembered our names and details of our travels.
- VOON (10/5): A wonderful stay with friendly, attentive staff, a great location, and thoughtful service that made - I had a very pleasant stay at Hanoi Marvellous Hotel & Spa. The stay was comfortable and enjoyable, and the staff were exceptionally friendly and helpful throughout. The hotel is in a great location, making it very convenient to get around, and the breakfast was excellent with a good variety. On my last day, I had an early airport transfer at 5am, and the staff thoughtfully prepared a takeaway breakfast for us, which was greatly appreciated. Their service really went above and beyond. Highly recommended, and I would definitely stay here again when visiting Hanoi. NA
- Fabio Marco (9/5): - Posizione ottima per visitare le principali attrazioni di Hanoi. Nulla
- n (9/5): Good value - Great location; central; very good breakfast; nice and helpful staff
- Sergio (10/5): Excelente - El trato del personal
- 220claudiud (10/5): Great hotel with amazing staff - This hotel is a gem in the middle of chaos and footsteps away from all the great places in the old quarter. The stay was amazing especially due to the very helpful staff. You really feel like a 5* guest. Most appreciated Leo's support with everything I needed before I left
- marc (8/5): Recomendable - Habitación gigante y con un baño enorme. Céntrico. Desayuno muy rico y variado. Un colchón muy muy duro, no me pareció nada cómodo.
- Rachael (10/5): - Wonderful attentive staff, delicious breakfast including made to order eggs/crepes etc. Spacious rooms, ours was at the back of the hotel so no street noise, very restful. Highly recommend. -
- Muna (10/5): Good place - Nice hotel close to old town Great location Comfy beds Small room (not spacious)
- Anne (8/5): Very good hotel for a 3 night stay in Hanoi - Location and staff. No window in our room
- Gelo R (10/5): -
- traveliando (9/5): - La ubicacion y el trato de los trabajadores Que a veces falla el agua caliente.
- Philippe (10/5): -
- Hideki (8/5): 友達と行く最高のホテル - ホテルスタッフがとても親身。行くところ告げると、上着の心配とか、手配の事を聞いてくれる。 部屋の水は、常にボトル2本くれる。
- Adriana (10/5): Perfeita! - Excelente hotel! Limpeza, tamanho do quarto, equipe, café da manhã, localização. nada
- Paul (10/5): Fabulous - Well kept, well situated, good breakfast and friendly staff
- Jolanta (8/5): Polecam, przyjemny hotel z bardzo dobrym śniadaniem blisko centrum. - Lokalizacja i pyszne śniadanie. Personel był bardzo miły. Ciśnienie wody były słabe i nie była super ciepła.
- Anja (8/5): - Zentrale Lage und Freundlichkeit des Personals Auswahl beim Frühstück
- Maurizio (10/5): -
- Paul (10/5): Wonderful hotel , perfect location for sightseeing and really helpful staff. - Really friendly staff on the front desk Perfectly organised airport pick up and drop off. Perfect excursions booked exactly as discussed . Breakfast was wonderful everyday Great central location allowing us to walk easily to all the attractions we wanted to see. Small problem with hot water on our first evening but was resolved very quickly once we reported it .
- Frank (9/5): -
- AURELIO BLANCO (5/5): - El personal muy bien, el desayuno correcto, habitación bien. Buena ubicación PARA QUE JUZGEN USTEDES: Pasamos dos noches y nos fuimos a SAPA dos días, volvimos al hotel donde nos habían guardado el equipaje y teníamos otra noche reservada. Al llegar a recepción para que nos asignarán la nueva habitación, el personal nos saca una bolsa de plástico con 3 toallas, todas húmedas y con manchas. Me dice que son las toallas utilizadas en la última noche y que lavandería le dice que las manchas no marchan y que las tengo que pagar (650000VND). LaS manchas eran de maquillaje, me pasa a diario en casa, pero con un lavado en lavadora se va sin problema.Desde luego la toallas que me enseñaron no las habían lavado. llevo más de 40 años viajando por diferentes partes del mundo y nunca en ningún hotel fuese de la categoría que fuese me ha pasado esto. Pagué.y punto SOLO QUERÍA DEJAR CONSTANCIA DE LO SUCEDIDI
- 49vidyam (8/5): Center of Hanoi - Centrally located within Old Quarters. Close to everything. Courteous and friendly staff. Clean and neat rooms. I been a vegetarian (I eat egg), bfast is good. Travel desk is helpful for both day and multi-day trips.
- AURELIO BLANCO (10/5): - Ubicación muy buena, desayuno fabuloso, el personal siempre dispuesto a ayudar, muy buen hotel Nada
- Ankush (9/5): - Extremely helpful staff, very comfortable, central location.
- DebTraveller01 (10/5): A hotel that lives up to its name: MARVELOUS! - We absolutely loved our stay here. The staff were exceptional — genuinely kind, attentive, and always ready to help with recommendations or logistics. The location couldn’t be better, right in the heart of the Old Quarter but still calm once inside. The sound-proofing is impressive (a real gift in Hanoi!), and the breakfast spread was delicious and varied — especially the made-to-order pho and strong Vietnamese coffee. A small note: the spa attached to the hotel (run separately) could use some improvement to match the hotel’s otherwise excellent standards.
- 890debs (10/5): Marvelous Hanoi Hotel — lives up to its name - We absolutely loved our stay here. The staff were exceptional — genuinely kind, attentive, and always ready to help with recommendations or logistics. The location couldn’t be better, right in the heart of the Old Quarter but still calm once inside. The sound-proofing is impressive (a real gift in Hanoi!), and the breakfast spread was delicious and varied — especially the made-to-order pho and strong Vietnamese coffee. Only small note: the spa attached to the hotel (run separately) could use some improvement to match the hotel’s otherwise excellent standards.
- Sarbari (10/5): Centrally located, good stay! - Very centrally located, we could walk to all the places we wanted to see. Very thoughtful staff as well! Good breakfast!
- Derek (10/5): -
- Fabio (10/5): -
- jo (9/5): - Clean and comfortable Few issues getting air con to work
- Jasper (10/5): -
- Mayumi (10/5): こじんまりとしたホテルでゆっくり充電 - スタッフの皆さんはいつも笑顔で、とても気持ちの良い滞在となりました。 朝食会場のワイさん、トゥイーさんは毎朝明るく元気に接客して下さり、ローカルお勧めのレストランを教えて頂いたり。とても楽しい思い出ができました。 とても良い場所で素敵なホテルですが、ココが良ければ...というのは ・シャワーヘッドが詰まっているのか、水の出が悪い ・照明が少々暗い(好みの問題かもしれませんが、女性がメークする時は困ると思います)
- Pramod (10/5): - Great location, breakfast buffet and staff
- hanscccc (10/5): Pleasant stay in the heart of the Hanoi Old Quarter - Staff all speak English very well. They have good attention to detail and care for guests. Rooms are spotless, amenities are great
- CHEN WEI (10/5): - 家庭4人直接給二間房間的連通房，空間很大，很舒適有家的感覺，早餐可以選蛋的煮法很貼心
- Lisa (8/5): -
- Scott (10/5): Great all round stay, would definitely recommend this hotel and will stay again next time I’m in Hanoi. - Fantastic staff team, very friendly and helpful. Daily breakfast was exceptional. There was nothing that I didn’t like about the Marvellous Hotel.
- David (7/5): -
- Tuan (10/5): Tuyệt vời - Vị trí khá ổn, nhân viên nhiệt tình và phòng tốt
- Graziela (9/5): - The service provided by the staff was truly outstanding. They went out of their way to help us with booking taxis and making restaurant reservations. On top of that, they decorated our room for my son’s and husband’s birthdays, which was such a thoughtful gesture. The staff were incredibly kind, attentive, and genuinely helpful throughout our stay. The hotel is centrally located, and the breakfast was delicious. I honestly can't think of anything I didn’t like about the hotel.
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