De Santos Hotel
Location: 7 Shasha - Akowonjo Road, Off Akowonjo Roundabout, Agege, ng
Star Rating: 7.4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Experience luxury at its finest with an outdoor swimming pool, fitness centre, karaoke, and a shared lounge at De Santos Hotel.
Comfortable Accommodations
Relax in well-appointed guest rooms equipped with air conditioning, flat-screen TV, fridge, kettle, and complimentary toiletries.
Culinary Delights
Savor a variety of cuisine options including African, American, and Chinese dishes at the on-site restaurant, with a vegetarian option available upon request.
Book your stay at De Santos Hotel in Agege today and enjoy a memorable experience with top-notch facilities and exceptional service.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 12:00 AM - 12:00 AM
Check-out: 01:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Nightclub
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- BBQ facilities
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Packed lunches
- Currency exchange
- Karaoke
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Evening entertainment
- Entertainment staff
- Outdoor furniture
- Fruits
- Shallow end
- Personal trainer
- Fire extinguishers
- Smoke alarms
- Key access
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
- Happy hour
- Aerobics
- ATM/banking
- Shopping on site
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Snorkeling on site
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Room, 1 King Bed, City View
1 King Bed
1392-sq-foot soundproofed room with park and city views
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Jetted bathtub and bathrobes
Practical - Safe and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Satellite channels
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Luxury Suite, 2 Bathrooms, City View
1 King Bed
1402-sq-foot soundproofed room with park and city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Safe and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Separate bedroom
- Bedsheets provided
-
Family Room with Bath
This family room features a hot tub. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as pool views. The unit offers 1 bed.
Max Occupancy: 5 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Cleaning products
- Linen
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Standard Single Room
The air-conditioned single room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as pool views. The unit has 2 beds.
Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Cleaning products
- Linen
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Deluxe Room
The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as pool views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Cleaning products
- Linen
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Suite with Spa Bath
This suite features a hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Cleaning products
- Linen
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
Guest Reviews
- Olawunmi (1/5): Rubbish - It require a proper refurbishment and cleaning
- okikiade (5/5): -
- Daniel (10/5): The experience was as recommended by my family friends who stayed there before. - Your staff were professional, helpful, and friendly. Nothing. Please keep up the great job!
- Olasubomi Modupe (1/5): - Everything about this hotel is awful like really really bad. This hotel is very outdated and very very very dirty. The last time I stayed at D Santos hotel was in 2018, I was surprised that nothing changed in the facility after 7 years. Everything smells awful and bathrooms was disgusting
- seun (8/5): Good environment - Location. Very commercial areas Staff attention to details
- Emmanuel (9/5): - The staff and location The bathroom..hahaha.
- Olawale (8/5): Fantastic - Well secured and quiet None
- Morenike (10/5): My stay was enjoyable. - I love the staff. They are amazing! The shower gel is too small for bathing.
- Joshua (10/5): - Had a wonderful time at this hotel the staff were very polite and the hospitality was amazing. Would definitely recommend anyone from USA to go there.
- Fadaini (5/5): -
- Emmanuel (8/5): De santos hotel is a good value for money… I’ll come again and again - The location, staff professionalism and hotel policy Intercom is not perfect
- Chinonso (8/5): - Pricing for food was expensive at the hotel
- Stephen Ademola (8/5): - Comfortable bedding and breakfast experience. The bathroom ecosystem could improve.
- Taylor (7/5): - N/A N/A
- oluwole (10/5): - Staff were fantastic, clean room, clean environment and managers willing to go the extra mile to help customers.
- Chioma (10/5): - Close to both local & international airports
- Oluwole (7/5): Cool - Limited breakfast option
- James (10/5): - Good customer service
- Kaltungo (8/5): Great stay - Breakfast was sufficient Stayed for two nights and was satisfied with the service provided
- James (10/5): - The location is convenient. The staff is very friendly.
- James (10/5): Affordable and Comfortable - This hotel met my expectations. The Staff was friendly and professional. The rooms were clean, and cleaned daily by their cleaning crew.
- Verified traveler (8/5): Room service improvement - It was a brief stay. Overall service was good. However, better job can be done in the areas of room service such as to provide good and adequate towels, toiletries, adequate complementary welcome drinks etc.
- Verified traveler (6/5): Bed sheets were not clean - The hotel was basic nothing special, the bed sheets look dirty and a few time had to complain for the cleaners to change it. Also the hotel receptionists didnt inform me about the breakfast, I found out couple days later. At night they were having party across the bar till 12am.
- Paulin (10/5): - Good
- PHILLIP A (10/5): First Class Comfort - Excellent Experience
- Emmanuel (8/5): Very good Environment and quality staff. - It was in a good location close to the airport and good security at the hotel. I spotted blood on the bedding on a few occasions while at the hotel which was not ideal. Also complained about the shower flooding the bathroom and nothing was done on it apart from the cleaner mopping it while cleaning the room.
- Chidinma (5/5): Passable -
- Fidelis (9/5): Superb -
- Angela (8/5): Loved it - First I must say the staff were very professional and poilite. Our suite was not ready when it was check in at 12pm..it was ready after 2pm. The suite we booked was the one with the jetted tub, there was no jetted tub, just a large shower, that was disappointing but other than that the suite was very clean and tidy, the AC was working very well. We had housekeeping done daily.
The breakfast was nice, had to tip the chefs... their service was great, no complaints there. The atmosphere around the hotel was good, live bands at the pool side, nice vibe... I would go back there for sure... We loved our stay.
- Saint (8/5): Very good -
- Jay (8/5): - Very convenient location for transport. Hotel complex surprisingly plush considering location.
Helpful and cordial staff..
- Jonette (6/5): - No menu, just requested something and they made it.
- Eknoribi (10/5): Exceptional - Every was well pleased 💯💯🤩
- Daniel (10/5): Exceptional -
- Nzube (10/5): - Staff were friendly, professional and courteous. Its close to airport and easily accessible. We really enjoyed our stay at De Santos.
- Dee (8/5): Nice manager - When going on a night away from home with your special someone, you expect your stay to be pleasant. I had planned on staying a week because the rooms are so pleasing. Although, the water was cold I loved the tub in yy the plush bathroom. The refrigerator was a major plus. The bed was very nice and soft. BUT... the dining staff not so much. It's rather irritating to order something and be told why can't you have this one. Or sorry because of the issues in the country we don't have that. Not an excuse. The manager came to appease me which was more than what the staff did. I never got to use the pool because of unfriendly looking boys sitting around there. If security could be more effective than I would say it's a decent place to stay.
- Okonkwo (8/5): Very good -
- Ekeocha (4/5): The hotel is old and the sheets are brown not white. There was mould in the bathroom, false pricing. - I likes that it was close to the airport. They charged me 35% above what was advertised on booking.com
- Elizabeth (9/5): Superb -
- Anthonia (5/5): Passable - The price for the standard room is quite much, hence breakfast should be served for two occupants rather than one..
- David (8/5): Fantastic, from reception to the room service, from footmen to the cleaners, I thank every one! - The breakfast is surely not English because of the way their egg and sausages are prepared (I do not think they have variety of Sausages as we do in the UK) They tend to prefer hard food for breakfast and the cornflakes is surely not cornflakes, it surely did not taste like cornflakes to me. Having said this, the services in the Restaurant was definitely a 5 star service I will give them 24/10, the women and men in the Restaurant are just out of this world with their care, attention and making you feel welcome all the time. They are always there to help, provide and make sure you get what you want. I thank them. The bathroom MUST HAVE HAND RAILINGS OTHERWISE IT IS DANGEROUS. Variety of breakfast and stop looking at Nigeria dishes for breakfast, it is an international hotel after all. I like to see variety of friend eggs, good sausages, better serials for breakfast (not the cornflakes that takes like wood flakes.
- Esperanza (10/5): - The staff was great i felt just like home
- Esperanza (10/5): - These property was so quiet the staff make u feel so at home they are so attentive the room where kept clean
- Ranti (5/5): Price inconsistency - Facility is fantastic I felt cheated knowing that I had to pay as much as two times the amount stated on booking.com. I booked 2 nights at a certain cost on this app but, getting to the hotel, I was told that this app's charges were wrong and not approved by the hotel. Very disappointing
- Osabuohien Emmanuel (8/5): - Overall good
- Emmanuel (7/5): Nice - Nice breakfast, cool enviroment, Wifi didnt work well. We couldn't use it that much.
- Emmanuel (5/5): Nothing really, customer engagement spoilt the day - The environment was cool and serene. Had difficulty checking in. Never knew that if you don't pay by 5pm on the day you are checking in, your booking will be cancelled. So my other bookings were cancelled, and that was really bad.
- Bernard (6/5): Though short, it was memorable - Great Booked on your website at USD36 only for me to be charged about USD50. PLEASE, EXPLAIN
- Verified traveler (4/5): Attitude and professionalism! - They could improve on staff attitude and professionalism. The hotel could be a class A rating if this little things are sorted, plus cleanliness and punctual attendance to cleaning.
- Ajiboye (2/5): - staffs and managers are poor educated
- Verified traveler (6/5): - I like the pool and bar area. The hotel rooms bathroom needs work and the a/c no wifi like i expected
- Concerned (8/5): - Good place, attentive to needs. Security is good. Bathroom needs some uprade, painting is fading, faucet needs replacement. Some staff are friendly and nice while some are rude and unprofessional.
- Verified traveler (2/5): - The hotel lack awareness of what their customers come there for: to sleep at night. All through the night, loud music was played in the corridor via speakers installed on the ceiling. The reception did not answer my call asking to have it stopped.
- Verified traveler (2/5): - The standard is nothing to non. The air conditioners are not working, maintenance so bad that you have to call for towels, tissues etcr
- E M (10/5): - My stay was good
- Mmasinachi (10/5): - The property is kept nice and clean. The hotel staff is very helpful and professional. Me and my husband stayed at this hotel for 17 nights and we have no complaints. We would be happy to stay here again while staying in Lagos.
- Jussdaydreaming (10/5): - The property is beautiful. The staff is very friendly and helpful. I will definitely stay at this hotel again when I am in Lagos.
- Verified traveler (6/5): Mom and pop hotel that needs improvement - The room itself was clean. The bathroom was bad with permanent stains. Hardware for sink drain was removed and sitting by the faucet.
No irons & ironing boards in room. You have to pay to have your clothes ironed. Not the first small hotel I have heard that but still a negative.
Room was spacious and bed was good. About the only positives I can think of.
- Verified traveler (8/5): - The hotel is one of the best in that area of Alimosho local government. Their services are very good and satisfactory.
- Verified traveler (10/5): My awesome stay at De Santos - First of all I’d like to give kudos to the management of De Santos hotel Lagos for situating a comfortable, heart warming location in this environ. I’d say the service was more than what we paid for. I’d start with the securities. They’re all friendly and do their work whole heartedly. To the cleaners, they’re just the best at what they do. They do it back to back everyday with zeal and never get tired. To the receptionist, I’d first thank Mariam for always taking the call anytime I call because I always disturb. Prince will, is just a great guy that would always do his job perfectly even under hard conditions. To the other lady, she was very kind, mature and even though my first booking didn’t go well because they forgot to keep y room she really tried her best to made it up to me during my stay. Samuel is just the guy all organization need to keep their wheel moving, always smiling and never met him in an annoying moment. To the other porter too he’s also a great guy. I’d give the Kitchen crew a standing ovation and a round of applause. First from Isaac, Lawal, Mary Jane, Mercy and. The chef behind the scene. You guys are doing a very great job and I’d appreciate if you guys can keep it up . Despite having to deal with different people they always consult themselves and make sure the situations don’t get out of control and make sure the guests get whatever they want.
Once again I’d say thank you , De Santos Hotel. Gracias!
- G (10/5): - It delivered on everything. The deluxe room was large, very clean, hot water was hit, bathroom clean, towels clean. Great job.
- Francis (6/5): - I stayed there for 5 days. The staff was very friendly. However, the service was poor. The water from my bathroom sink was running very slow. They promised to fix it twice, but never showed up. I was given only one towel. On the second day, I asked for a towel which took 1 hour to be delivered.
- Verified traveler (2/5): - I loved that it was quiet, but security was rude and threatening.
- Verified traveler (8/5): - The staff were very friendly and willing to assist with all needs. Clean bed and no problems with extending the stay,
- SUSAN (10/5): Ok - Every thing clean .quiet. only thing front desk not welcomed. Act like your more of a bother. They actually told me after checking in I can not have free breakfast. But can the following day.
- charles (2/5): Hotel has taken the turn for the worse - Hotel room had mould around the air-conditioning unit and the air conditioner wasn't working properly. The sheets on the bed had stains from previous occupant and Staff were very unhelpful when contacted about it. A cleaner a d a repair man eventually turned up at 12 midnight after series of complains. I requested for a new room but that wasn't possible until we complained again and a new room which was worse than the first was provided. The doors don't lock and the toilet seat was not connected to the toilet unit. Reserved a room with breakfast as stated on website but hotel insisted that we pay for breakfast. I stayed here last year and based on my stay decided to revisit but it has changed for the worse. Management need to pay more attention to reviving the hotel rather than concentrate on extorting money from guest by false advertising.
- Joanne (8/5): Loved the comfort & food is amazing - It’s a nice place to relax, quiet yet in the middle of the city
- Brianna (4/5): Expect to pay more for less. - Was very disappointed with my stay here. Ended up booking 3 rooms for my husband and I plus some family. I dont know where to start with all the problems we had. They do not give you any towels so be prepared to bring your own or have to ask for one. Paid extra for a deluxe room to fit extra people it was the same as the standard so dont waist your money on anything more than a standard room. The hotel is close to the airport and has some enjoyable facilities like and outdoor club by the pool but other than that I cannot say anything nice. I felt very ripped off with the false advertisement of the 2 free breakfasts, it is only one breakfast that is free and them wanting to charge 5000N for a roll away bed in the deluxe room that was meant to sleep more people. The cleanliness of the room walls and tiles and shower was not good and all of the sheets and one towel that they provide are covered in stains. If you ask to resolve a discrepancy with one of the staff they do not do anything to resolve the issue. The food is ok but very overpriced, you are better off getting food at one of the local eateries, it will save you 3000N per meal. The hotel is secure and the taxi driver that is available within the gates of the hotel is a very fair and a good man we used him instead of Uber for the entire 10 day stay. Unfortunately I will not stay here again because of the false advertisements and rude staff. Also dangerous wet floors from airconditioning dripping and no bath mat.
- Verified traveler (2/5): - There wasn't much good about this place, dirty!!! bedding stained and gray, property not kept clean, pool is a pretty color of emerald green to me not very inviting as a crystal blue would be.....pool area full of flies!! Dirty!! Food not much there for foreign travelers, nigerian food isn't great unless you enjoy spicey spicey foods!!! water was an issue only one bottle for two ppl a day, as one bath towel for two ppl....no cup or glass in the room either....I would never stay again!!!!
- Verified traveler (8/5): - My stay was very nice. I just believe that if you pay for 2.people stay both should have the privilege to breakfast without paying extra fee.
- Messiah (4/5): - It's important to remember that while traveling abroad people will try to take advantage of you. This establishment claimed there was no shuttle from the airport to the hotel and we were required to pay extra for a service they claimed they provided. Also rent rooms in advance so the staff has time to get them cleaned and in working order. We added an extra room upon our arrival that was less than satisfactory (e.g. roaches on the bed). Its a fair enough try for an establishment like this in a city as populated as Lagos, but ultimately there are nicer places to stay. Read the fine print and choose wisely.
- Eva (4/5): Not what I expected - I was promised wi fi, robe, slippers, and room service in deluxe room. I received no wi fi, no robe, no slippers, and a kitchen that could rarely provide anything on the menu. I often heard "Can't have that" when ordering food. The room was anything but deluxe. It was difficult to have a towel for each person staying in my room. We were expected to share one towel. I was thoroughly disturbed by other guests as they shouted for hours and slammed doors. Top that off with a security guard that followed me as if I were a thief. I had plans to visit another city, then return to De Santos for the remainder of my trip. I changed my plans to return. I can't encourage anyone to stay here. I feel that De Santos has false advertisement.
- Adebayo (8/5): - Environment is good
- PHILLIP A (10/5): Very Pleasant - Pleasant
- Chioma (10/5): Perfect location, safe & close to shopping places - My second time staying in this hotel, best hotel in Lagos to me. No mosquitoes, very safe place, you can hang out around the hotel or outside the hotel. Close by market to shop, nice clothing store next door, suupermarker is close by too. You can take uber, or Okada or taxi to move around easily. The staff are well organized, disciplined & honest. Food is amazing, nice dinner buffet. Live music/band always at night, swimming pool is clean, gym is good enough. I’m very impressed. All the airports are close by... less than 20 mins away. I will always stay here.
- J C (10/5): It’s in a nice location. - Not really worth the price
- Verified traveler (4/5): Zero - The air conditional was zero, Internet can’t even open an email
- Sylvester (4/5): Too expensive for the rubbish you get! - Easy to find, at a popular junction with lots of taxi, security men, banks, eateries, and traffic outside so you feel secure but the rooms are far inside the yard so it is quiet for sleeping, there is a lot of space inside the yard for such a busy area.
Booked the regular double bed room with free breakfast buffet but on getting there receptionist said it is free for 1 person only, 2nd guest has to pay, we are talking about a room booked for 2 adults. I argued it did not say so on my room info. After some quarrel she said she will let us have the buffet for free for 2 people. The buffet was actually good, lots of choices of continental dishes kept warm.
The room was utter rubbish! For that quality I have seen better rooms for cheaper prices in Asia, cockroaches everywhere, bathroom was dirty, 1 towel in a bathroom for 2 adults, dirty bath, dirty wash basin, dusty cupboards, A/C was quiet but the internal unit was dripping water right inside the room. I just thought this was too expensive for such price. I would not even recommend a night here, just go to a similarly priced place and you will have great value for your money! The staff did not like that we were waiting for 2 hours in reception sitting area after we had checked out, we had a late night flight to catch. No hospitality here, I bet they were expecting us to give them some extra money to sit in reception.
- Verified traveler (6/5): . - It was Ok need more than one towel when there's more than one guest. Need wash cloths yo bath with.
- charles (8/5): Best customer experience in lagos - The staff made a difference as you can tell they enjoyed doing their job.
The rooms are spacious and clean, the room service is second to none.
Noticed a bug on day 2 and reported to the front desk, by the time we got back, it felt like the room was completely washed down and made our night sleep enjoyable. Very impressed with the swift response.
The hotel is hidden away from the busy streets outside so you can't really tell how busy it is as soon as you step into the hotel grounds. Would definitely stay here again for sure.
- john (6/5): Ok no frills hotel in da hood - Ok..needed a place by the airport. Lot of deceptive advertising but it was ok
- Monica (4/5): Hotel Misery/Nightmare - Staff had no clue I was arriving, No information on guest readily available about my stay. No towels, no pillowcases, had to request for these. Room had a dead roach in it, bathroom dirty, linens not clean, ripped with blood stains on it. Poor room service, food was sub standard, it took several reminders before food was brought up.
A/C Dripped water in middle of room, and was noisy.
You could hear conversations from guests next door and in corridors. Rooms are not sound proofed so you can literally hear the loud music from partying in the hall next door and the pool was not clean. TV Channels are not premium as advertised, got only 5 channels, soccer, CNN, and NTA
Wifi, worked a few minutes at a time then it shuts down so you constantly had to reenter user ID and password
The staff asked me everyday if I was checking out even after providing my checkout date.
- Verified traveler (2/5): it was absolute nightmare. - I've paid for the room online and we were told all the rooms are fully booked on getting to the hotel. They claimed they were not aware of my booking but was given a room after so much hassle.
There was a dirty towel on getting to the room and then it took them forever to bring another towel.
To cap it all, there was no breakfast in the morning as we were told they cannot make another breakfast because the kitchen closes at 10am even when we got there 9.30am. I demanded to see the manager but was told no one is around.
- Eboni (8/5): only stay here if you just need somewhere to sleep - The overall stay was ok... The rooms weren't as clean as should have been and breakfast buffet was never full. It was like we always had to eat what was left. The bathroom in our room had a very foul order but was fixed in a timely manner. I would say stay at this hotel if you just want to sleep and go. Is not a hotel for family vacation or relaxation.
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