Continental Inn & Suites

Location: 16625 Stony Plain Road, Edmonton, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:30 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Restaurant
• Pets allowed
• Lift / Elevator
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Kid meals
• Lower bathroom sink
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• 24-hour security
• Security alarm
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Casino nearby
• Electric bicycle charging station
• Bulk dispenser for toiletries

Rooms Available

• Queen Room

  A microwave, fridge and coffee-maker are offered in this spacious room. Free Wi-Fi and a flat-screen cable TV are included. Guests can enjoy free long distance calling with North America.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Double Room with Two Double Beds

  A microwave, fridge and coffee-maker are offered in this room. Free Wi-Fi and a flat-screen cable TV are included. A desk is provided. Guests can enjoy free long distance calling with North America.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• King Room

  This spacious room offers a microwave, fridge and coffee-maker. Free Wi-Fi and a flat-screen cable TV are included. A desk is provided. Guests can enjoy free long distance calling with North America.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Queen Room with Spa Bath

  Featuring a spa bath and a sofa, this room offers a flat-screen cable TV. A microwave, fridge and coffee-maker are provided. Free Wi-Fi is included. Guests can enjoy free long distance calling with North America.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Queen Room with Two Queen Beds

  A microwave, fridge and coffee-maker are offered in this room. Free Wi-Fi and a flat-screen cable TV are included. A desk is provided. Guests can enjoy free long distance calling with North America.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

Guest Reviews

• Bingnan (6/5): - The room is too cold. Staff provided a small portable heater.
• Lucky (10/5): - Good hospitality from management
• Jun (8/5): - Easy access to everything. A lot of people hang out in the front of the building, not sure if those people are homeless or what and it's actually scary to go outside at night. Security is on sight but need to go often outside the building and check what's going on around the parking area.
• Roderick (8/5): - Easy checkin, good stay.
• Tera (8/5): - Staff we’re very pleasant.
• Aryn (6/5): - Stay was good. Staff is great. Room was clean. Beds are a bit hard and pillows were in need of replacement. Overall it was an okay place to stay. For the cost it was great.
• Katie (4/5): - Wasn’t very nice, but cheap
• Laura (8/5): - Very friendly
• Laura (8/5): - Its was good stau thank you
• Tadd (2/5): Turn off the AC - The temperature in the room was extremely cold, I turned up the heat but to no avail. It would have been fine if the blankets were a bit thicker but I ended up freezing all night
• KORALEE (8/5): Great! - Hotel is clean and comfortable. Main desk was helpful.
• Christine (4/5): - The beds were terrible,like sleeping on the floor..
• Kevin (8/5): Good deal - It was a nice place to stay.
• Sachina (2/5): Terrible - Air vent was not working. When we complained about that they told we can leave at 12 in the night. Pathetic customer service
• Fransby Jan (10/5): - Sulotion right away if there's an issue
• Elaine Reisa (8/5): - Staff
• marina (4/5): Stay away - Very poor quality hotel. No air conditioner and the windows are not opening. Very stale air as you come in. We were provided with small fans. Luckily the weather was cool otherwise we would’ve been cooked there. The mattresses are hard. The coffee maker was dirty inside. The light switches were dirty. Unknown sticky substance in the flooring. The only good thing was the bathroom- clean tub, sink and towels. The check out took around 30 min. They have to send the housekeeping to check on the condition of your room until they can give you your deposit back. So if there are few people checking out at the same time, it takes quite a while. The area around the hotel is very sketchy.
• Dhaval (2/5): - Unsafe
• Sophia Lois (10/5): - Great room and clean
• Cyra (8/5): - Property was ok if you just there for a room
• Tanya (10/5): - Good hôtel for the price.
• Lyn (2/5): - They requested a $500.00 damage deposit for a room that was already very damaged and dirty. I took photos as soon as we were in the room to prove damage was already there and showed them to the staff. When we went to checkout, the staff didn’t know how to deal with the booking through Expedia and wanted to add another payment to my card and were attempting to add the payment to the machine manually even though i showed them my online booking receipt. The manager eventually stepped in and let me leave. Also the room was super hot even after we turn the temperature way down. I had to soak towels with cold water, put them in the fridge, and change them out all night long while trying to sleep under them. The bathroom floor had hair and debris all over it. The beds flet like laying down on plywood with a bedcover over it. Suppose to be a non-smoking room and floor but the hallway had lingering smoke in it when we got off the elevator and there were burn marks on the tv stand in our room.
• Hazel (2/5): - We were booked for three nights. When we arrived, they checked us in as usual. When we got to our room, it was hot. I called reception to ask why, and the lady said, ‘There’s no air conditioning. Would you like a fan?’ I said no, I need a room with air conditioning, or we can just move to a different hotel. The lady then said they would just give us a refund. The hotel lobby was dirty.
• Mingxi (10/5): - Excellent
• Marvin (4/5): - No AC in the room. Room was hot couldn't sleep. no windows even to open. Bathroom wa dirty.
• Lenie (10/5): - Its good
• Anouar el (4/5): - It is not a good hotel to stay in .
• Donna (6/5): - It is so old and dated (in a terribly scary not busy/back alley). Not the “normal”lobby it was old/small/ dingy, drugs our front. I was worried. When I got to the room it was old/dated but clean enough. So I stayed. Would never stay again.
• Gabrielle (2/5): - I didn't feel safe at this hotel, especially having to walk my dogs at night. The front desk service was good, we went to the elevator and there was a pile of onion rings on the floor, the lights in the elevator were disgustingly dirty. We walked to our room regretting our choice for the weekend and our keys didn't work so at that point decided it was time to leave. We didn't stay and won't again.
• Lisa (2/5): Would not recommend - The beds were horrible, they have so many homeless people living there my Kids couldn’t sleep because of all the noise and partying. Screaming in the halls. Horrible beds. Bed bug covers at least. Gross and dirty
• Gjergji (2/5): - Dirty a very noisy environment
• Curtis (6/5): - The inn is very dated but the rooms are clean. The staff was very accommodating
• Michael (2/5): - The pictures are not accurate of the property. Very dated. Tremendous noise from other rooms, drunk people in the halls, 2 nights in a row. Writing this at 4am as still not able to sleep due to the noise. Staff is very good and friendly, only good thing to say. Shower has very little pressure you may as well pour a cup of water over your head. We will never stay in this chain again. Unfortunately it was close to where we needed be.
• Dan (4/5): - The rooms condition was quite dated and many things in the room were damaged or broken including the thermostat and the tv. The room was clean and, despite the damage, tidy/well cared for. There was a lot of noise from other rooms and floors while trying to sleep.
• Bernice (6/5): - When booking I requested beds for 5 people. It put my transaction through. When we got there they told us we were only allowed 4 people per room.
• Gabriel (4/5): - Honestly, it was like being in an episode of hotel hell with Gordon Ramsey. Front entrance desk/cabinet is literally held together with moving tape. Rooms had alot of damage, leaking faucet, stains on carpet and chairs, furniture wasnt matching, and was extremely old. For $184 for one single night, not worth it. I've stayed at $50 motels nicer than this. Extremely dissapointed. Staff was friendly. Only thing I have good to say about this.
• 922tadeuszm (10/5): Birthday party with excellence! - An excellent place for a party - large or small. The food, the decorations, the service are excellent. There is a dance floor and an opportunity to enjoy the music, the party, the friendly atmosphere. Thank you to banquet manager Yuri for excellent set up!
• Lisa (10/5): - Love the location however lots of sketchy neighbouring people around hotel. Great price👍
• Jody (4/5): - Food was good. Restaurant service was good. The noise, banging on the wall most of the night, the smell of cigarette smoke and Marijuana smoke all night, and the 3 am phone call was unacceptable. Probably will NOT be staying here again.
• Verified traveler (2/5): - Fnever going back
• Natalie (10/5): - Thank you so much for the rush to get my room ready! It was a lovely room!! The ladies at the front were wonderful and o enjoyed my stay!
• Brenda (4/5): Never again - No playpen or crib, blankets were thin, and so were the pillows. Noisy at night from other guests.
• Syed Akbar (8/5): - Wasnt quite all night..
• Rachel (10/5): - Great all around. I will definitely come again
• Rachel (10/5): - Enjoyed my stay
• Rachel (10/5): - Enjoyed my stay at Continental inn
• Teena (10/5): CI Sept 28-Oct 1 review - Front desk customer was excellent...
• Rachel (10/5): - Food is great, staff is awesome, great atmosphere . I highly recommend staying at the West Continental Inn
• Jeff (2/5): - My family (we have young children) had to deal with other guests who reeked of marijuana in the lobby while checking in. Could not get a luggage cart, another family had one tied up in the lobby for the entire time (25 minutes) it took us to unload and get settled. Room floor was sticky like a dance floor at a bar. Bathtub not clean. Coming back to hotel later in evening, there were drunks outside, lots of smokers. Did not like taking our kids past this kind of activity. Inside there were rowdy guests, loud and noisy until 3am. Wife and son went to get an extra pillow from front desk (reservation was for 5, only 4 pillows in room.) and while waiting they observed a prostitute there. Upon going down in the morning to complain and check out a day early, we pointed out a man passed out in the hallway next to the restaurant. We didn't expect a 5 star hotel, but did not expect this kind of establishment. The lady at the desk was gracious to our situation, we felt bad for her because she knew the hotel had better days in the past.
• harpreet (2/5): - Its says air conditioning and iron ac wasn't working and iron wasn't there very noisy and smell was awful down the hallway and rooms smell cigarettes. My room atleast as it showed in pictures
• RAFAL (10/5): - Friendly service. Great price.
• Andrew (2/5): - Smelled terribly. Loud partying and cigarette smoke is constant day and night. Police 2-5 times a night.
• Karen (10/5): - Friendly check-in
• Randall (10/5): - I like that it's smoke free and they have laundry facilities. They're were kids in the room close by and could hear one crying which was unpleasant but it happens so not the hotels fault. Overall I was really happy and came back 2 days later for another stay.
• Tahir (10/5): - I read some of the reviews of this property before booking. I have no idea why this hotel is rated so low. From when we arrived until we left, we had nothing but good things to say about Staff, the hotel and the area. its well worth the price!
• Lisa (4/5): Do not recommend - Hole in the wall, multiple stains on carpet, uncomfortable bed
• Dallas (6/5): - The room smelt like smoke from the old carpet most likely. The bathroom did not have a fan, and the door was difficult to shut likely from the steam of the showers. So our smoke detector that was placed right outside of the bathroom would keep going off from the steam. The housekeeper also just opened the door to our room without knocking first or anything.
• mavis (8/5): - It was close to where i was going for my appointment.
• Colin (8/5): - The staff were very friendly and helpful, and my room although fairly basic was very clean and pretty quiet.
• Lisa (6/5): Satisfactory & affordable - Parking lot was filthy with cigarette butts and garbage. Beds are horrible and the AC wasn’t working and uncomfortable night. The Lounge/Games room is too quiet, should at least play a radio station. Here’s some good features; Great location, good restaurant and 24 hour security
• Gena (4/5): - There was bags of garbage lying on the hallway, we thought maybe they are cleaning but they where there the whole time we stayed there, the place is very dirty and it had a bad small in the hallways the front desk staff was nice! I will never stay there again!
• Mike (2/5): - There were people smoking in their rooms . The room that we stayed in had a stench of tobacco and pot. The bathroom was so small , there was only room for one person to stand . There was a small fridge in the room that made howling noise when it kicked in. The thermostat in the room was falling apart. There was litter in the hallways for 2 days before someone picked it up. Loud and drunk people on the floor that kept yelling and slamming doors all night long.
• Stacy (4/5): - The bed was comfortable and the in-room coffee was pretty good. It was nice having a microwave and mini-fridge. Parking was easy and accessible. The room was really old, but that's fine, it's an old hotel, and it was expected. The bedding was clean and neat. However, the lobby and restaurant smelled like smoke, random people just hanging around every time I went through the main floor, there were people partying in our hallway most of the night, the pillows were really lumpy, and the bathtub faucet ran all night. There was no card lock on the elevator which made the room feel unsafe, especially with the party right by my suite all night. There was no chain lock on the door to add that slight extra protection.
• Wathiq (2/5): - Nothing good about it.
• Dione (2/5): - Old and maintenance is terrible no air conditioning offered me a fan if I need to. Very bad experience with this hotel I had to cancel and find another hotel with a last minute booking. Beware of booking on this hotel you will regret it.
• Maury (6/5): - Excellent staff, very friendly. The building is old and run down evidence of stains on walls and ceiling, and carpet’s in room. No A/C as advertised. Rooms are very Hot
• Parminder (2/5): - The stay was terrible. I had to change hotel as i was not comfortable staying there with family. I went to Edmonton with family but it does not seem like a family friendly hotel. There were always 10-15 people in front of the main door smoking. The room was not clean as there were stains on the carpet and you cant leave your little one on the floor or carpet. Coffee machine didnt seem like was cleaned properly. Overall very disappointed as it cost me double to book another hotel.
• Thomas (8/5): - PRICE AND CLEAN
• Clayton (6/5): - I think they need to fix some things around the place to make it a bit nicer. The ac in the room couldn’t be tuned off, the beds were unconscious, the lighting in the bathroom was horrible and the carpet behind the counter was dirty. But the the front desk staff lady was freaking amazing and so freaking sweet! The housekeepers did an amazing job! So there is some give and take from our experience!
• JoAnne (8/5): - Cheap but okay for a night
• Lisa (6/5): Satisfactory - A lot of homeless in the area however there is security 24/7👍😁 My spouse cut his on the bathroom door, went to ask front desk for a bandaid and she said she couldn’t because she would have to do a full checklist of the first aid kit. What’s the point of having a first aid kit, if they can’t provide to their guests👎 Restaurant is good and very friendly staff👍
• Gordon (8/5): - The staff were friendly. The building is older and has central heating an ac which is inconvienent
• maria (6/5): - Very run down, the curtains were useless as they had holes everywhere and the sun kept us up. Very noisy, the lights didn’t work, the lamp was burnt out. It was nice to have fridge and microwave. However the staff were amazing. Such a shame that the hotel itself was so bad that I don’t think I would ever go back.
• jackie (8/5): Close to west Ed mall - Our room was very warm and no way to regulate it, the room was spacious and comfortable other than that
• Curtis (2/5): - The location was great . BUT, the overall experience was terrible . From disgusting carpet stains ( not sure what slime it was) to people yelling back and forth, kids screaming, doors being knocked on constantly, and shady people throughout the hotel and property . I was told that the government was housing people . NEVER EVER WOULD I RECOMEND THIS HOTEL . For $95.00/ night I should have slept in my truck . I would have felt safer .
• VANESSA LIZ (6/5): - Nothing fancy with this hotel. Beds are the regular with clean sheets and bathroom were clean. But i felt the room temp were too warm and no way we could control it.
• Shasha (10/5): - The location of the hotel is close to West Edmonton Mall. The series here is goog.
• Troy (2/5): - The area of the hotel is poor and scabby many homeless wondering around wasn’t going to park my truck there in fear of being broke into or vandalized
• birthdaygirl25 (10/5): Best Staff - The staff were so kind and accommodating, especially Yuri and Jackie. There were server, which we were surprised and thankful for because we never asked for because we didn't ask for liquor to be served. The event was perfect! Thank you for helping us organize the best birthday of my life!
• Florence (10/5): - My stay here at continental Inn and Suites is awesome, people here ste friendly, helpful .
• Verified traveler (6/5): - The hotel was alright, a little dated and a little rough. I would stay again, but only as a last resort
• Murray (8/5): - It’s a little run down, but we aren’t picky. It had everything we needed, so can’t complain
• Verified traveler (2/5): Never staying here - I will never stay here again. Didnt have much sleep, next room was a loud rude drunk who was freaking out for a fix. Food from prior guest on carpet left, hair in tub and beds, stains on sheets. Beds were so uncomfortable, springs were exposed. Asked for late check out to get some rest but housekeeping was also loud in morning. Checking out, front desk Natalia didnt seem to care didnt greet or ask how was our stay. Check in was good the two ladies were welckming and friendly.
• Helen (10/5): - Always great to stay there. Restaurant has great staff and awesome hone made meals and they do not skimp on servings
• Zacheus (2/5): - Not using Expedia anymore double charged on my account
• Verified traveler (2/5): - This was my worst experience in a hotel ever. Dirty/filthy actually! They stole my truck’s exhaust in the parking lot!
• Verified traveler (4/5): - Bug in washroom sink. Loud neighbors. Dirty bathroom.
• Verified traveler (4/5): - No good place
• Verified traveler (10/5): - Staff was extremely helpful
• Verified traveler (10/5): - I enjoyed my stay here. The staff was very friendly and helpful. I would recommend it to everyone.
• Verified traveler (10/5): - It was clean and beds are very comfortable. Restaurant was not open during my stay.
• Rgmont (8/5): Great location and staff - I stayed at the hotel for a family function over the Thanksgiving long weekend. The staff were great, very friendly and accommodating. The location is in the west end and right on a main road that can get you anywhere quickly. Yuri, the banquet manager, was great and very helpful with the event I was organizing. The room looked great and the banquet staff were prompt and professional. Mirna at the front desk was so sweet and helped me with whatever I needed. The only bad thing about my stay was the beds - they are very firm/hard. I would stay at the hotel again but probably ask for an extra comforter to soften the mattress.
• Harold (8/5): - Stay was good it was just a little too hot in my room and I asked twice to check my thermostat and bring me a fan nothing was done
• Trevor (10/5): - The staff very friendly polite and go out of there way to accommodate there guests
• Trevor (8/5): - Very clean .impressed on how accommodating they are.. Will return ....😀😀
• Gerid (10/5): - T
• Anne Marie (8/5): - Even with the Covid 19 virus, the service was great. The bed and pillows were not as comfortable as I had hoped.
• TarynandFerro (10/5): - The lady at the front desk was so nice and helpful.. will definitely stay there again.
• leahm119944 (4/5): Dirty room and uncomfortable bed - When we arrived right off the bat I was pretty unimpressed. Our room was dirty had stains on the sink in the bathroom, uneven flooring. Our room was right beside the elevator so we could hear everyone coming and going. The bed was the most uncomfortable I have ever been...super rough and itchy sheets and extremely hard mattress. Usually I tend to sleep really good but I kept waking up with a sore back and shoulders. Really not worth paying $118/night...there are other places on the west side of Edmonton that are below $90/night that are better. Will not be returning.
• Verified traveler (6/5): - The music they had in the cafeteria n the food. N what I didn’t like was 1 bed was really bad to sleep on I think it was broken it made a lot of noise when u moved around.

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