Hotel Akapana

Location: Manco Kapac Avenue, street corner of the fence # 20, Tiwanaku, Tiwanaku, Tiwanaku, BO

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Free breakfast
• Garden
• Luggage storage
• Concierge service
• Wheelchair accessible
• Picnic area
• Television in common areas
• Library
• Free breakfast
• Front desk (limited hours)
• Porter/bellhop
• Tours/ticket assistance
• Parking (limited spaces)
• Free self parking
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Free breakfast (local cuisine)
• Banquet hall
• Garage
• Upper floors accessible by stairs only

Rooms Available

• Twin Room

  2 Twin Beds

  Internet - Free WiFi

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Bathroom - Private bathroom and shower

  Comfort - Daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Private bathroom
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in

• Double Room

  1 Double Bed

  Internet - Free WiFi

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Bathroom - Private bathroom and shower

  Comfort - Daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Private bathroom
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in

• Single Room

  1 Twin Bed

  Internet - Free WiFi

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Bathroom - Private bathroom and shower

  Comfort - Daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Private bathroom
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in

Guest Reviews

• Esmeralda (10/5): - Great place to stay
• Salvador (10/5): - Perfect location! If you’re looking to explore and experience the culture this is the place!! Owner was exceptional and genuinely kind. Breakfast was cooked at your convenience. Any transportation needed what’s set up by hotel. We had absolutely no stress and free to visit the ruins as many times as we wanted sometimes we were the only ones there perfect experience.
• Marco (8/5): - La posizione è ottima: è vicinissima all'area archeologica e ai due musei. Pedro, il gestore, è gentile e disponibile. La camera è freddissima e non ha il riscaldamento
• Daniel (8/5): - Great location to visit the archaeological site and museums. The staff (Pedro) super nice and welcoming
• Juanita (8/5): - La mejor ubicación de Tiawanaku, frente a las famosas ruinas que transforman este lugar en el principal destino de turismo cultural de Bolivia. La atención excelente y compensa con creces algunas pequeñas deficiencias. La ducha funciona bien y hay esmero por ayudar. El desayuno bueno, con fruta y huevos revueltos. Merece estar lleno de gente !
• Katherine (10/5): - Excellent customer service! We did some research about the area and knew it would be cold at night with limited heat, so we packed accordingly. Rooms were clean and the breakfast was great! We liked the fact that we had a safe place to stay without having to rush the trip and try to see everything in one day. Did Tiwanaku and museums on day one and Puma Punku on day two. We walked around and ate at a restaurant in town, great food and the locals were very friendly. We speak no spanish but had no issues.
• Jean-Philippe (8/5): - Juste en face du site archéologique : très pratique!
• Diana (10/5): Stellar Customer Service - Stellar customer service is the hallmark of this property. Pablo, the owner’s nephew was the hotel manager and he went above and beyond to make sure we were happy. We were one of two guest rooms booked during this off season, and when I inquired about where we could find dinner, he said they could prepare some for us and what time would we like to eat? We were the only ones eating, yet he made sure he turned on the music for atmosphere. The breakfast (included with your room) was delicious. The hotel itself is situated closest to Tiwanaku and rooms with views of the monument are recommended. Pablo arranged for us to meet an English-speaking guide at Tiwanaku (make sure you book in advance as there are only 3 English speakers right now). When the time came to leave , we asked about a taxi to La Paz and Pablo offered to take us himself! Couldn’t ask for better customer service! Thank you so much, We highly recommend!
• Maria Tereza (6/5): Ruínas de Tiwanaco - Saimos de La Paz, de carro alugado, na hora do almoço para visitar as ruinas de Tiwanaco, e com receito de pegar a estrada a noite, dormimos no Hotel Akapana. O hotel é muito simples e sem manutenção, mas tivemos banho quente, cama e um muito simples mas bom café da manhã, sem TV no quarto. Outro problema, a cidade nao rem resraurantes a noite, e acabamos ficando sem jantar.
• Benjamin (8/5): - Conveniently located for a visit to the Tiwanaku ruins (next door), this hotel makes an ok stop after crossing the border from Peru at Desaguadero. It bills itself as '4-star', but it's not really. Spacious hotel has seen better days and feels a bit neglected inside. Very friendly and helpful staff, and a decent meal was provided (although the restaurant was not open). Secure parking was a plus. Bed was completely knackered and felt like most of the springs had collapsed. Water warmish-hot after about 5 mins of running the tap. Good wifi was a suprise.
• Sylwia (6/5): Wenn die Auswahl begrenzt ist… - Die Lage zur der Ausgrabungsstätte ist ideal Das Personal spricht englisch. Die Sauberkeit ist akzeptabel. Es gibt einen kostenlosen, sicheren Parkplatz Das war‘s schon zum Positiven. Die Matratzen sind eine Zumutung. Man spürt nicht nur jede einzelne Feder, nein sie tun weh! Das Angebot im Ort ist nicht groß. Wahrscheinlich ist dieses Hotel schon eins der Guten.
• Wagner (10/5): - Equipe do hotel muito atenciosa e solicita
• Andrea (8/5): - The hotel was next to the Tiwanaku archaeological site and therefore a perfect place to stay. Friendly host, warm water. Rooms were clean.
• Victor (8/5): - Emplacement enviable, juste en face du site archéologique et des musées. Chauffage souhaité lors des grands froids. Personnel très sympathique et serviable.
• Laszlo (4/5): - This property advised as a 4 star hotel. The rooms are cold, no heat. Uncomfortable bed, no tv, old furniture, not even hangers for your clothes. Expedia overcharges for the room, saying that the hotel is fully booked. I think I was the only guest, haven't seen anyone else. In the future I will avoid using Expedia because they always overcharge for hotel rooms.
• Robert E (2/5): No hubo nadie al hotel - We showed up at 4pm and the hotel was completely closed. After ten minutes of knocking and calling, a painter came down and gave me a phone number to call. It was disconnected. We left. We are not being charged for this, right?
• Verified traveler (8/5): - The staff was excellent and went out of their way to make sure everything was fine The property was located at the best location for visiting Puma Punku and Tiwanaku. Heating could be better.
• Verified traveler (10/5): - Wonderful views of the ruins and very helpful courteous staff/owners! Its the best place to stay i the town!
• Verified traveler (2/5): - 37 degrees out and no heat. Our room was filthy. Garbage left in room from previous guest. No staff in hotel after 10pm, lights turned out in hallways,etc. very flimsy door, and people knew which rooms were occupied because other rooms had keys in keyhole. Felt unsafe. The heat was the biggest problem though. Froze to death
• Manuel (4/5): - Mediocre y mucho frio, sin calefacción, desayuno pobre
• Verified traveler (10/5): - Great staff. Cook made us a delicious dinner ! 😋. Great place to visit Tywanaku was expectacular a place and the museum as well !! It is cold in the winter so go in the spring or summer .
• Juan ignacio (8/5): Me deben 1 dia pagado - No contestan si tienen 24 horas de recepcion,originan mal viaje desconociendo si llegar a 1 lugar inospito, se puede ingresar tranquilo y seguro. Pague malamente 2 dias y me dicen que no pueden revocar pago,si yo cancelo, debo pagar igual los 2 dias. La dueña me dice que Hotel le paga despues de 30 dias, yo queria pagarlo ese mismo dia, pero me.comentaron que ustedes no pagaban de inmediato, se origino un dialogo,no haciendo favorable la estadia al pasajero. Me deben reembolsar 1 dia,porqe nunca supe si estaban dispuesto a atenderme o no . Solicito mas seriedad para confiar en esta aplicacion.
• Jack&Viktoriya (8/5): - We have been the place 2 years ago. It was packed. This trip, it seems we had arrived in off season. The gigantic hotel only host a few international travelers, which is not a bad idea. The Hotel is just right next to the Tiwanaku site: walk out the door in 1 min, you are at the ticket booth. We were planing to take 2 days to enjoy the sites ( 2 museums and 2 sites), however, the expensive ticket seems valid for only the same day. We talked with the guard and mentioned we stayed at Hotel Akapana, it actually worked out. This is Hotel designed for hardcore Tiwanaku fever enthusiasts! Enjoy the breakfast which having the Sun Gate and Moon Gate in your sight. If Owner Rosario is at Hotel, she was in New Jersey 20 plus years, it will be easier to communicate in English. Kitchen can provide lunch and dinner, but we have to mention it before hand, they will need to prepare the materials fresh. If you go, don't forget to grab a local beer or wine from their inventory. $10 a bottle of wine...not bad! Don't forget to explore their big court yard, there is a friendly dog who is very happy to meet new friends. If you ran out of Bolivianos, Wilie in the hotel can help you. Veronica and Ms. in the kitchen, will try to make a pancake for you in the morning, if you mention it to them. If you like star gazing, it is fairly quiet during the night!
• Mark (8/5): - This hotel places you one block from the entrance to the archeological site of Tiwanaku. Willy, who is managing Hotel Akapana, is knowledgeable about the history and significance of the site, but further, is a really nice guy who does whatever he can to help you with your stay. Very nice meals are available at the hotel as well. I recommend.
• Verified traveler (8/5): - It's the only decent hotel on site. Staff is very friendly and the dinning room very pleasing.
• Verified traveler (4/5): - It was close to Tiwanaku and the museum. It also looked nice on the outside. The roof leaked in the lobby. I took a shower and got shocked by electricity when I tried touching the water valves. I had to get out of the shower, dry myself off, put my rubber flip flops just to be able to turn the water off. It was the only shower I took, it is 220 volts here and it kind of hurt. I did tell the manager.
• Verified traveler (6/5): ES LA ÚNICA OPCION - ES UN HOTEL VIEJO Y DESCUIDADO, PERO ES LO ÚNICO DECENTE PARA HOSPEDARSE EN TIHUANACO. ES MUY MUY FRIO Y HAY MAL OLOR EN LAS HABITACIONES...
• torkel (6/5): Tiwanaku and the hotel used there! November 2018. - Historiska Tiwanaku var huvudmålet för resan och efter kontroll av befintligt acceptabelt boende i staden med samma namn så var detta hotell det "bäst möjliga"! Den ensamme unge bolivianen som mötte oss och öppnade den låsta ytterdörren gjorde sitt bästa för att få oss på plats men språksvårigheterna var påtagliga. Han talade ingen engelska och vi knappt någon spanska Det som bör /måste förbättras i detta avseende är en generell information som bör finnas i receptionen som klargör det grundvärden som hotellet vill förmedla till gästerna. Nu blev mycket oklart. Rummet motsvarar det vi betalade för och är därefter dvs ok och enkelt. Omgivande historisk miljö är mycket intressant men för övrigt finns i stort sett ingenting värt att stanna där för. Transporter till och från platsen ordnas på egen hand med hjälp av minibuss eller taxi.Hotellägarinnan hade inte kontroll på att jag hade betalt utan det blev en särskild dialog och redovisning innan det klarades ut!
• Verified traveler (6/5): - Is a bit run down. Maintenance is clearly not a priority and the design was such that problem were to be expected. Water in the shower doesn't drain. Hotel is a bit noisy. Staff is OK, but a smile here and there would be nice. Internet OK. No secure parking, but it's on the corner of 2 quiet streets. The Tiwanuka ruins are about 200 m, walking from the hotel.
• Frank (6/5): - No heat in the room, no hot water in shower. Excellent staff, always willing to help and provide valuable information
• Francisco (10/5): Visite Hotel Akapana - Muy buena experiencia. El pueblo muy tranquilo, especial para desconectarse. El personal del hotel muy amable y la cocinera sensacional
• JeanLouis (4/5): Hôtel Bien placé mais réceptionniste cupide. - Nous sommes restés deux nuits à l’hôtel Akapana. Dans vos prestations proposées ( bouilloire électrique dans la chambre ) elle est inexistante. Petit déjeuner très moyen. Café horrible. peu de wifi. Suite à un orage, le wifi a été coupé. Nous avons demandé à la réception d’appeler un hôtel à La Paz pour réserver. Puisque nous ne pouvions plus le faire nous mêmes via internet. Il nous en a coûté 5 Bs surprenant ?? Le radiateur est en plus. Proposé à 20 Bs jour, il nous a demandé 60Bs pour deux nuits au final. Enfin nous lui avons demandé d’appeler un taxi pour La Paz qu’il nous proposait au prx de 300 Bs pour aller dans le quartier de Soporachi pendant que renseignement pris la veille il nous en coutait 150 Bs sûrement que l hôtel voulait récupérer encore 150b s pratique de bandits au final Nous avons pris un minibus de 10 Bs chacun qui nous a déposé au téléphérique. Puis 45 Bs pour deux avec valises pour descendre à Soporachi. Vue imprenable sur la ville. Plus 12 Bs de taxi pour aller à l’hôtel. Soit 77 Bs à deux contre 300 Bs de la part de l’hôtel Akapana. Sourire narquois du réceptionniste qui nous prenait pour je ne sais qui. Eau chaude dans la chambre mais aucun service de chambre. Sans radiateur difficilement obtenu, s’eut été pénible. Malheureusement il me semble qu’il n’y ai plus que cet hôtel à Tiahuanaco. Super potentiel, très mal géré. Essaye de soutirer tous ce qu’il peut. Ça change de l’amabilité des péruvien
• paola (6/5): Albergo vicinissimo al sito archeologico di Tiwana - Mancanza di riscaldamento nelle camere e acqua calda solo nella doccia e non nel lavandino
• Verified traveler (8/5): Pleasant stay in a tiny town. - Decent hotel in walking distance to the sights. There was WiFi and warm water for the shower. Hotel has no heat and it gets cold there but they have heavy blankets and offer you more. Just bring warm clothes anyway.
• Verified traveler (6/5): - Restaurant closed for dinner and very hard to get food in the town. Exposed wires in room and bathroom. Internet not good in room. However,if you want to stay in Tiwanaku, there are not very many choices. It was ok.
• Bert (4/5): Untergehender Stern - Hübsche Architektur, aber schlechter Zustand. Bad mit Gulligeruch, Zimmer mit Staubteppich und Schimmelflecken auf dem Holzfussboden. Das Hotel hat vielleicht 20 Zimmer, aber nur 2 Personen Personal. Freundlichkeit ist gegeben, das Auto konnte in einem abgeschlossenen Hof untergebracht werden. Da die Anzahl der Alternativen nahezu 0 ist, geht kaum ein Weg daran vorbei.
• Jon Rudolf (6/5): Für Backpacker eine - Die Leute geben sich Mühe und sind sehr freundlich, das Frühstück ist gut und man hat (wenn auch ein langsames) WLAN. Das Hotel hat aber schon bessere Zeiten gesehen.
• Verified traveler (8/5): Hotel próximo ao centro turísticos - O hotel fica próximo do complexo turístico, podendo ser feito a pé caminhando
• Verified traveler (2/5): - No pude registrarme en el hotel, porque no me abrieron la puerta, después de tocar el timbre por 15 minutos. Opté por cancelar mi reserva. Lamentable. No parece un establecimiento serio.
• Sylvie (8/5): - L hotel est plutôt triste mais le site de tiwanaku mérite amplement le détour
• Diogo (6/5): Hotel muito simples, com atendimento precário. - Hotel muito simples, com atendimento e limpeza precários.
• Carlos (2/5): Pior hotel que já fiquei em toda a minha vida. - Fotos do hotel não condizem com o interior. Hotel péssimo.
• Jacques (10/5): During the breakfast, you can admire Tiwanaku..... - Tiwanaku is an ancient site which 4th Inca King Inca Maita Capac who was standing and admiring as we just did these days. Crossing boarder from Peru into Bolivia is already an experience. Hotel Akapana is ran by a warm hearted Tiwanaku native, who happened to be in US for years and decide to come home to build a hotel for people to admire Tiwanaku easily.She is totally speaking in American English, that makes our life much easier at this part of world. We have our breakfast, dinner and lunch all at 3rd floor restaurant, Rosera's cooking is wonderful. During the breakfast, we can see the Tiwanaku ruins, Akapana pyramid right from the window. Museums are just 1-2 minus walking distance across the street. Puma Punku is only 3-5 minutes walking by taking the short cut cross the filed at 1 o'clock direction out of the hotel gate. Next time, I will spend at least two days in order to enjoy the Museums( 1-2 hours for each ), Tiwanaku ( 5-6 hours) and Puma Pumku (2-3 hours.)
• Horacio (2/5): Una estadía infiernal - Llegamos un Domingo de tarde a Tiwanaco, directo a registrarnos. Fue rápidamente evidente que éramos los únicos huéspedes del Hotel. El personal del lugar estaba integrado por una madre y su hijo, un joven que nunca se quitó su beenie negro, que no podía formar oraciones completas y que se te quedaba sonriendo todo el tiempo como diciendo “sé cuál es tu futuro” . El Hotel NO TIENE TV’s en los cuartos y nada de WI-FI. Todo lo que puedes hacer es cenar, bañarte e ir a la cama. La limpieza y mantenimiento del cuarto era deplorable. Una gran capa de tierra y tiempo sobre la cabecera de la cama, ningún tipo de calefacción en una noche de 2 C. Una vez cenados, quisimos bañarnos en nuestra habitación e ir directo a la cama muy cansados. Ignoramos la pintura del techo del baño que pelada caía como estalactitas. Con el cansancio, también ignoramos el hecho que la ducha se tapaba rápidamente y quedabas parado en tu propio lavado y el de quien sabe de cuantos huéspedes antes que nosotros. Finalmente, casi ignoramos que, al abrir las frazadas, notamos que la cama había sido usada y todo lo que hicieron fue tender las frazadas sobre sabanas arrugadas. Por las dudas solo nos cubrimos con las mantas y toallas sobre las almohadas. Al salir del cuarto, notamos que el espeluznante chico siempre estaba fuera de la puerta, sentado al lado de la habitación o detrás nuestro. Pero lo peor fue cuando a la mañana siguiente encontramos un pequeño tótem atado a la vieja lampara del cuarto.
• Jessica (8/5): Convenient and helpful staff - The management were really helpful at arranging things for us and giving us advice on the local area. It was cold and there is no heating in the rooms, which are comfortable but basic. Breakfast was nice and the hotel was really convenient for the local sites
• Verified traveler (8/5): Cute hotel next to Tiwanaku ruins - This adorable hotel has no wifi and doesn't take credit cards. But the staff is friendly and the food good. Perfect location next to Tiwanaku ruins, museum and the town square.
• J.T. (10/5): Schoon en zeer vriendelijk - Vriendelijke mensen Mogelijk uitzichtop de Akapana piramide
• maria elisa (8/5): Muito legal - O Hotel é enorme, mas precisando de algumas reformas, tacos do quarto soltos.
• Nathalie et lau (8/5): hôtel accueillant, directeur très sympa - le directeur est adorale, la cuisinière très douée.
• Verified traveler (6/5): A good idea badly executed - This is the best hotel in Tiwanaku but it is not great. It tries hard to be a class act but is understaffed, cold, cleanliness could be better and totally a mess. No wifi and they don't take card payments.
• Verified traveler (8/5): Nice hotel, close to the ruins, but NO WIFI!! - two blocks from the ruins, clean rooms, helpful staff. No wifi!
• Heloisa (10/5): Uma experiência inesquecível! - Quem vai a Tiahuanaco, vai em busca de mais do que uma simples viagem de turismo. Vai em busca de conhecimento, de troca, de inspiração. A responsável pelo hotel, senhora Rosário, é a alma e o coração do hotel. Ela fez de tudo para que nossa experiência em Tiahuanaco fosse a melhor possível, alinhada com as nossas expectativas. Se não nos sentíamos bem, ela nos fazia chás com ervas especiais. Se sentíamos frio, muitos cobertores ela nos trazia. Se sentíamos fome, trutas especiais ela preparava! Se estávamos em busca de histórias ou estórias locais, ela nos brindava com diversos relatos. Se buscávamos novos roteiros, ela nos ajudava a programá-los. Tudo com muita simpatia, cordialidade e afeto. Ela e sua equipe nos fizeram sentir como se estivéssemos em casa.
• Marianne (8/5): Estuve muy contenta. - La duena era muy amable y el servicio exelente.

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