Krystal Urban Guadalajara
Location: Av. López Cotilla No. 2077, Col. Arcos Vallarta, Guadalajara, mx
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern Accommodations
Krystal Urban Guadalajara offers stylish rooms with flat-screen TVs and free WiFi, ensuring a comfortable stay for all guests. Each room comes with a private bathroom equipped with complimentary toiletries and a hair dryer.
Convenient Location
Situated just a short distance from Guadalajara Cathedral and various universities, our hotel provides easy access to key attractions in the city. Guests can also explore the vibrant Abastos Guadalajara Farmer's Market located nearby.
Exceptional Service
With a 24-hour front desk, our dedicated staff is always available to assist you during your stay. Experience top-notch hospitality and make the most of your visit to Guadalajara at Krystal Urban Guadalajara.
Book your stay now and enjoy a memorable experience at Krystal Urban Guadalajara!
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Air conditioning
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Tour desk
- Ironing service
- Concierge service
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
Rooms Available
-
Suite
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV, a coffee machine, a safe deposit box, a tiled floor as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Private entrance
- Tile/marble floor
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Junior Suite, 2 Double Beds
2 Double Beds
549-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Room service
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Double Room
2 Double Beds
279-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Room service
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard King Room
The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a coffee machine, a safe deposit box, a tiled floor, a flat-screen TV, as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Private entrance
- Tile/marble floor
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
-
Standard Queen Room with Two Double Beds
The spacious twin room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Private entrance
- Tile/marble floor
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Jessie Joana (9/5): -
- Soledad (8/5): The area made us feel comfortable - Location was good Having the staff not having recomendaciones for places to go eat specific Mexican dishes was a bad thing.
- Luis (10/5): -
- Lilibeth (9/5): -
- Susana (9/5): -
- SONIA (10/5): -
- Guillermo (8/5): Cumple para lo que lo necesitamos - ubicación
- Martín (9/5): -
- Albenia (10/5): -
- Sonia (10/5): -
- Roberto (9/5): Great hotel - Location, service Mattress, restaurant menu
- PAULA (10/5): Excelente - Ubicación , instalaciones , limpieza Nada
- Sergio (7/5): -
- Belinda perez (9/5): muy bien - excelente ubicacion, buen trato
- Sara (10/5): - Muy cómodo y limpio Todo me agradó
- john alexander (10/5): -
- KEITA (9/5): -
- RODRIGUEZ IBARRA (9/5): - La atención del.personal
- Ana (10/5): -
- Daniel (10/5): -
- Khun (8/5): -
- Darhyanna (10/5): - Service and room cleanliness.
- Jorge (8/5): -
- Martha (10/5): -
- Jorge (9/5): - Habitación espaciosa con balcón Un poco de moho en en la zona de la regadera
- GARCIA (10/5): -
- Kriztyan Alberto (8/5): Muy buenas vacay - Todo fue bueno Todo en si
- Gabriel (9/5): - El desayuno puede mejorar.
- MARTIN (9/5): - Location, staff. Since the room faces the sun, it gets very hot and there are no windows. There is ac, but it is always nice to have windows that can be opened.
- W7230PHomarn (10/5): Friendly staff! - Rooms were okay, I’d say a bit under my expectations but they did the job. Location was good front desk staff was very helpful, especially ray. We had a family vacation and Ray was super helpful in driving us around town when we needed rides, he definitely went above and beyond. He made us feel very safe and comfortable, recommended some really good places to eat and his charismatic personality made it a great experience. Will be back for this reason! Thank you
- Yannick (8/5): -
- Rodríguez (10/5): Instalaciones cómodas - Las habitaciones cómodas y personal amable. El buffet caro y la comida no de buen sabor.
- Gabriela (7/5): -
- Jose Luis (7/5): - La ubicación Cuarto amplio Entre otros La alfombra sucia Las toallas duras y viejas El desayuno muy caro y limitado Entre otros
- luis jorge (6/5): - amable personal, deliciosa la comida del restaurante y bueno, las instalaciones del hotel q fueron las q nos enamoraron siguen igual de bien 😃 solo tengo una queja, llevamos ya como 7 años llegando a este hotel cada fin de año, desafortunadamente el personal de limpieza deja muchisimo q desear. el cuarto aparentemente limpio estaba si. barrer, lleno de polvo y pelos a morir, el baño le estan dejando salir hongos por una adecuada falta de limpieza, las sabanas aunq aparentemente limpias, no tenian ese olor a recien lavadas cmo en idas anteriores.
- Gladis (10/5): Buena opción - Muy céntrico y cómodo
- Bernabe (10/5): Sincomentario - Sin comentario Sin comentario
- HUMBERTO ROMAN (10/5): Excelente Hotel - Personal super amable. Instalaciones limpias. Elevador muy rapido Estacionamiento muy estrecho
- Victor noe (7/5): - Personal amable Instalaciones viejas y sin mantenimiento
- Horacio (9/5): Buen lugar para hospedarse, buen precio y buena ubicacion - Ubicación El baño olía sucio
- Daniela (10/5): Excelente lugar - Muy cómodo y céntrico. Además de limpio
- D2612FTjavierl (10/5): Great option at a great price - This is my hotel of choice every time I go to Guadalajara. It's a great option for business or pleasure, on my own or with my family. Excellent location and super friendly staff, from reception to the housemaids, everyone is kind and has a smile on their faces. The rooms are very comfortable and spacious, well-kept and clean. Very affordable for this level of venue. Only two things could be better: they used to have a mini fridge in the room, but not anymore, which is missed, especially for guests who need to refrigerate medications (although the reception staff were kind enough to offer keeping it in a reserved space in the kitchen). Finally, I believe it's time to get new towels... Other than that, a great place to stay. Will return for sure!
- Smith (9/5): -
- Smith (9/5): -
- Smith (9/5): -
- Gabriela (9/5): -
- DANIEL (8/5): Bien - Ubicación No ofrecen muchas opciones con desayuno incluido y el que tienen en el restaurante es muy caro.
- camilo (10/5): -
- julio cesar (10/5): - Ubicación excelente, todo lo que necesitas y esperas de un buen hotel este lo tiene. Nada
- graciela abigail (10/5): - Las instalaciones estaban excelentes, todo muy limpio
- Davalos (9/5): - La ubicacón está excelente y la atención es muy buena.
- Inji (9/5): -
- Georgina (10/5): Location is great the stuff was very nice - Size of the rooms Restaurant The window was lock we couldn’t open it for air circulation
- Josernesto (9/5): Nice urban spot - - It is a nice hotel… comfortable rooms w/ good size - I stayed in the 12th floor and had a nice patio… great staff Breakfast and very tiny underground parking spots
- Mario (8/5): -
- Jorge Alan (9/5): -
- Raul Agustin (10/5): -
- Mauricio (10/5): - como siempre todo perfecto !!!! todo excelente!!!
- Suarez (9/5): - En general muy agradable Todo bien
- Rony (9/5): -
- Ernesto (10/5): -
- Luis (9/5): buena calidad valor y precio. - el desayuno estuvo de buena calidad, la habitacion comoda y suficiente el espacio y el tamaño, en general los empleados amables tanto en check in como los meseros del restaurant, a mis hijos les gustó lo que comieron en restaurante, con gusto volveria. todo estuvo bien
- Pedro (9/5): - La ubicación es grandiosa, las habitaciones eran muy cómodas, el baño era super amplio y el personal fue muy amable. El desayuno es carísimo.
- Andrea (10/5): -
- Andrea (10/5): -
- Victor (9/5): -
- Gutiérrez (9/5): Buena ubicación - Ubicación El precio que aparece de primera instancia era más bajo y conforme voy avanzando en la reservación subíó el costo del alojamiento :(
- Pedro (9/5): -
- siliconvalleygal2016 (10/5): Nice and clean hotel with great staff - We stay here all of the time when visiting Guadalajara. In the past, we stayed at the Hyatt Andares but it’s so expensive and getting an Uber from there is pricey. We love Krystal Urbam Guadalajara because it’s conveniently located to so many great restaurants and shopping within walking distance. We’ve been coming here for about five years now and will continue to do the same. It’s awesome to see the same staff, such as Isaiah and check in staff. The room was very clean, modern and the air conditioning worked great. We’re gonna miss everyone but we’ll be back soon.
- Virgilio (8/5): -
- Jose Luis (9/5): Gdl fin de semana - Ubicación y limpieza
- Arturo (10/5): - Good
- ROSA MARIA (8/5): - El servicio del restaurant, mal. Porque los meseros no atienden se la pasan platicando, sobre todo las chicas del sábado. La calidad de la comida regular
- EMILIA (7/5): Will not stay in this hotel in the future - Online Customer service and dirty rooms
- David (10/5): - Excellent Location
- Tamara Ann (9/5): Perfect hotel in the heart of the city ! - Great hotel , super comfy beds and clean , nice layout and spacious rooms . Nice bathrooms , great shower pressure . Staff is incredible friendly !! Came for an event and across the street is a hair salon , make up, nails , restaurants ! At the hotel is a bank right on property and a large money exchange . We needed adjoining rooms for two out of the three nights and hotel made sure to help with this ! Cribe was cozy for the 16 month old ! You do not hear any exterior sounds from street or hallways !! That is a huge difference as many hotels in Guadalajara you hear a lot of exterior noise !! Lots of movies on the tv too ! Loved our stay and underground parking !! Just need an extra wastebasket in the desk area , there was only one in the bathroom ! Other than that all was perfect
- Tamara Ann (10/5): Great stay for weekend ! - This is the perfect location in guadalajara you are close to everything , really nice area , great for walking around, we were with family and were able to o connections rooms for our second and third night when family arrived with baby ! The rooms are nice, beds super comfy, great linens , room service was excellent , kids loved the pizza , adults had beef really good, breakfast was good ! Rooms do not get exterior sounds from street or hallways and many other hotels you hear noise !! The location is central to all areas we needed to be at ! You are also right next to Santander bank so ATM , and sane building has a large money exchange ! Drug store one block away , Oxxo store one block away and a small mall across the street , restaurants all close by. We at three meals at the hotel and ordered room service ! Wide variety and good values! We would stay again ! Parking is underground with security . Can’t complain!
- Jesús (10/5): - Todo bien
- endoedibles (10/5): Excellent value - At just under $100USD nightly Krystal Urban Guadalajara is a 4* bargain in the nicest part of Guadalajara. Close to the best restaurants, with a very pleasant staff, rooms are well-insulated and include fast Wifi, Coffee and water. Kudos to the 24/7 gym with new equipment and powerful air conditioning.
- Victor (10/5): - Ubicación Podría mejorar la comida del buffet
- Mario (8/5): Buena opción estadía corta. - Habitaciones excelentes Estacionamiento muy pequeño. Es difícil que haya lugar.
- Carrillo (10/5): -
- Carrillo (10/5): -
- Carlos (10/5): - Location !
- Chin Jung (10/5): - Everything is good
- Julia (10/5): - Staff
- Marco Antonio (10/5): - Great hotel! Good location. Nice staff
- Belen (10/5): Un poco caro , cumple - La ubicación y el buffet completo Las colchas estaban manchadas de maquilla y de otras manchas, La relación calidad precio
- Armando Muñoz (9/5): - Ubicación. Habitaciones . Costo precio beneficio Bufete un poco escaso. Baño le faltaba limpieza de tapices..nada grave
- José Eduardo (2/5): Pesimo - El hotel está. Viejo el estacionamiento está espantoso da como ansiedad todo el ruido y la suciedad que hay en el sótano uno y dos. Debrian advertir a los huéspedes que las regaderas tienen hongos para no reservar. Las habitaciones tienen bloqueados los aires acondicionados a 20 grados para que no lo dejes encendido por la noche y si lo apagas no se puede dormir por el calor y si lo prendes no se puede dormir del frío, esta práctica ya es usada en varios hoteles. No lo recomendaría y no volvería a quedarme nunca
- Armando (10/5): - I enjoyed my stay at Krystal Urban. My fight was early in the morning and they helped accommodate an earlu check in. Andres was very helpful.
- Khai Ngoc (10/5): -
- Alejandro (10/5): - Very good location
- Rogelio Guzman (10/5): - I had good time Thank you
- Julio (10/5): - Awesome place to stay, will definitely stay there again!
- Ugarte (10/5): - Cómoda y limpia habitación
- Maria (10/5): - Room was Excellent, as pictured; Breakfast buffet was very good, with lots of choice.
- Julien (10/5): -
- Victoria (10/5): - Todo el personal es uy atento y les tengo que decir que al entrar, huele delicioso!!
- RAUL SERGIO (10/5): Felicidades excelente atencion y servicio - Todo muy bien excelente servicio y atencion y bastante limpio y ordenada ademas de una excelente ubicacion, todo el personal muy atento y dispuesto a atender
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