Apartment Wharf – Canary South

Location: Manilla Street, Tower Hamlets, London, England, E14 8GB, London, GB

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 10:30 AM

Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival. Guests must schedule a check-in appointment. Changes to scheduled times or late arrivals without advance notice are subject to additional fees.

Amenities & Facilities

• Express check-out
• Free WiFi
• Terrace
• Express check-in/check-out
• Wheelchair accessible
• Multilingual staff
• Express check-out
• Parking (limited spaces)
• Self parking (surcharge)

Rooms Available

• Apartment, Terrace

  3 Double Beds and 1 Double Sofa Bed

  Balcony with city views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - 2 bathrooms, separate bathtub and shower, free toiletries, and a hair dryer

  Practical - Sofa bed, all-in-one washing machine and dryer, and iron/ironing board; cribs (free) available on request

  Comfort - Heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 7 (7 Adults)

  • TV
  • Hair dryer
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Terrace
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Separate sitting area
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Bedsheets provided
  • No housekeeping
  • Free tea bags/instant coffee
  • Soap
  • Laundry detergent

• Premium Studio, 1 Double Bed

  1 Double Bed

  538-sq-foot room, balcony with city views

  
  

  Layout - Separate living room

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washing machine, iron/ironing board, and laundry detergent; cribs (free) available on request

  Comfort - Heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Bedsheets provided
  • No housekeeping
  • Free tea bags/instant coffee
  • Soap
  • Laundry detergent

• Business Studio, 1 Double Bed

  1 Double Bed

  538-sq-foot room with city views

  
  

  Layout - Separate living room

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Egyptian cotton linens and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Washing machine, iron/ironing board, and laundry detergent; cribs (free) available on request

  Comfort - Heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Bedsheets provided
  • No housekeeping
  • Free tea bags/instant coffee
  • Soap
  • Laundry detergent

Guest Reviews

• Verified traveler (2/5): - No communication and high deposit. Bad condition awl full kitchen and broken lamp. No contact avalible and had to isolate with the Coronavirus
• Dominique (4/5): Je ne vous conseil pas - Il y a pas d’accueil c’est un peux compliquer pour trouver ! La cotisation est débitée directement sur le compte et elle est super chère !!!! Je suis totalement déçu plus jamais
• EleanorAllert (8/5): - There is no reception for checking in and the name of the property is not shown on the building. I had ask twp passersby to help me identify the building, then call the office. I had to wait outside in cold weather for about an hour, and ask for help at another business across the street, so that I could make contact with the office again, before someone came to let me in.
• Norbert (10/5): - Great small complex of only 4 apartments. Good location for everything including supermarket restaurants transport and mordern city of canary wharf
• Verified traveler (10/5): - Place was great😀 close to the financial district and underground, we had a great experience!!!!
• Verified traveler (4/5): - When we arrived Nd settled in we realised only then that the lounge was broken and could not be used. Also there were no cleaning cloths to wipe down the benches. No coffee machine or plunger. No dryer for the washing machine. Floor was dirty. Hall carpet a serious trip hazard where it has come away from the stairs. Dirty stairwell.
• Verified traveler (8/5): - Appartamento confortevole, per una famiglia da 6 ottimi spazi, comodo per spostarsi su tutta Londra fermata dell'autobus a pochi metri, metropolitana a 10 minuti a piedi, vicina a piccoli negozi, pulizia nello standard inglese.
• Verified traveler (10/5): - This area is so close to downtown London, and the room is really great.
• Verified traveler (2/5): Stay away - Leiligheten var i dårlig forfatning. Nøkkelen til bygget fungerte ikke og hotellet var ikke villig til å bistå med adkomst og trenerte alle henvendelser med håpløse svar på mail. Vi måtte finne et annet hotell.
• Verified traveler (10/5): - Allison was vert nice and helpful. Answered all our inquiries as best as she can. Even had her husband help with golfing questions. The shortbread welcome cookies she made was a hit. Yummy. Walkable to edinburgh proper if u like a nice stroll. Easy to find with uber drivers.
• Johan (4/5): Ok at best - Galet varmt i lägenheten. Handdukstorken så varm att det inte gick att vara alls i badrummet. Mycket fuktskadat så det fanns väl anledning. Trasig bäddsoffa gav nackspärr. Incheckningen kostade mycket extra på grund av sen ankomst. Mycket bra läge, och väldigt bra indisk restaurang (Lime) tvärs över gatan.
• Verified traveler (8/5): OK - Apartment is ok.. There is a Tesco a block from the apartment and tube station is about a 10 min walk. You will be charged extra for checking after 7pm.. We end up paying an additional 50 GBP since we had to check in after 9pm. Also, the sofa bed advertised was broken.. so they end up putting a mattress on a temporary support. Incredibly uncomfortable.
• Verified traveler (8/5): - It was a comfortable stay. The apartment was slightly off the road it was supposed to be in so not as straightforward to find.
• Verified traveler (8/5): - The location of the building was further off the river than expected and surrounded by many tall buildings limiting the view. Inside the suite there was some damage to the blinds so we didn't draw them.
• Verified traveler (6/5): - Appartement war wirklich ok, leider war die Heizung nicht eingestellt, da ich es selber nicht schaffte, hatten wir während des Aufenthalts im Dezember 16 Grad in der Wohnung und kein warmes Wasser. Das könnte man doch auch so einstellen, dass es funktioniert, bevor die Gäste kommen...
• Kevin (2/5): - The experience was totally ruined with a problem with the plumbing. On the Friday lunchtime of our stay (whilst we were out) we were contacted by the Managersto advise us that the water needed to be turned off due to a leak in the downstairs Gym. We got back that evening to find that the issue had been resolved (apparently) but our apartment had no water, including an ability to flush toilets and shower. As of the Sunday two nights later this had still not been resolved, and I had rung the Managers on 8 separate occasions that day with no reply. This was very distressing for my wife and family and I was left with no alternative other than to book us in to a nearby hotel at my further expense for the remaining 4 nights of our stay in London. I have written to the Managers on several occasions now seeking compensation, and so far they have only provided us with a refund for the Friday and Saturday night - not happy!!!
• kin chung (8/5): A nice apartment - We have stayed in an apartment with 2 bedrooms, 2 toilets and a balcony. The facilities are new and well equipped. Rooms are clean and tidy. Although it needs some time to the nearest train station(10-15 min to South Quay DLR or Canary Wharf subway), the area is safe, quiet and comfortable. Wifi signal is strong and stable. Overall the environment is good, staffs are nice and helpful. Lastly, a friendly reminder for any traveler: -No reception -No lift
• Keith (6/5): Could be nice - I rarely complain but......Manilla Street is quite long and the address given on our booking receipt was incomplete. We arrived at the agreed time but were kept waiting in very cold weather for several minutes. Greeting was friendly and helpful. On the 4th floor the stairs were quite a challenge. Fire alarm went off twice on the second day. It was reported but no explanation received. Heating was difficult to control and seemed to be intermittent. Second day all water stopped. Returned after some hours. Day of departure no hot water at all, and no heating, so not possible to shower for two days. Check out time on the booking form was listed as 11.00, but in practice is was 10.30. We dutifully took all rubbish to the bin locker (down the narrow staircase) to find the code for the bin locker was incorrect. Luckily there was a Household waste depository bin nearby. On the dot of 10.30 a cleaner arrived, perhaps the most rude person I have ever come across. No eye contact and the only words I managed to extract were "no English". The apartment was actually very nice and well equipped, but quite expensive and these problems were very detrimental to our short stay.
• Verified traveler (2/5): - I never had water service's in this property. Poor communication no customer service.
• Karin (4/5): Min upplevelse - Hej Tyvärr blev inte denna lägenhet vad vi önskade. Mycket problem och tjat om orena sängkläder. När man bytte det så var det otrevligt bemötande och det suckades och var så jobbigt att hjälpa oss med det. Vi har fått ringa och maila varje dag i stort sett för det alltid varit något. Inte grytor och stekpannor så det räcker för 7 pers och inte heller ugnsformar eller skålar så man kan laga mat, därför tog vi lägenhet istället för hotell. Vi bidde 4 tjejer här varav 2 opererades i London dagen efter vi anlände och man orkar inte med massa tjat om allt. Sedan var det söndrigt på vissa ställen tex i vardagsrummet med gardinerna man drar för, och dörrar smutsiga, samt golvet var inte rent utan sockarna var smutsiga efter en stund. Det var väldigt noga vad vi inte fick göra och om vi gjorde det var det kostnad på allt. Isåfall måste allt vara ordning när man kommer. Handdukarna hade vi önskat byttes ut då man inte vill ha samma under en hel vecka. Absolut inte när man blöder efter operationen. Tyvärr är vi väldigt missnöjda med denna lägenhet. Levde inte upp till det som stod om den.
• jeongeun (8/5): - 체크인 하기 굉장히 힘들다. 보증금을 요구하는데 카드문제로 3시간 동안 밖에서 추운 길에서 기다리게 하였다. 체크인 시스템을 미리 공지하거나 개선할 필요가 있다.
• Carsten (4/5): - Zuerste war der Check Inn, hier bekommt man eine Rufnummer bei der man sich vor Ort melden soll. Ein Wegbeschreibung oder ähnliches bekommt man nicht. Eine genau Adresse bekommt man erst auf Aachfrage!? Nach den "self" CheckInn wird erwartet das man ohne jeglich Anleitung alles selbst in Gang bringt. Da wir aber keine Klempner sind hatten wir am ersten Tag kein warmes Wasser und keine Heizung. Da wir um 18Uhr erst vor Ort waren und dann so gegen 19Uhr herraus gefunden hatten das nur kaltes Wasser aus dem Wasserhahn kam, war der Ansprechpartner auch nicht mehr erreichbar. Was bedeutete das wir in einem kalten Appartment ohne warmes Wasser übernachten mussten. Am nächsten Morgen konnten wir das Problem dann nach zahlreichen Versuchen entsprechend weiter geben und bekamen die Antwort das im laufe des Tages ein Techniker dannach schauen könne. Vor Ort waren wir natürlich nicht, da wir ja nicht in London waren um im Appartment zu sitzen und auf einen Techniker zu warten. Naja voller Hoffnung sind wir dann am 2. Tag ins Appartment gekommen mit der Hoffnung das nun alles ginge. Gut das warme Wasser funktionierte aber der Techniker dachte wohl eine Heizung braucht man nicht. Natürlich war von der Hotline keiner mehr erreichbar! Und wieder am nächsten morgen nach mehrfachen Versuchen der Hotline geschildert das die Heizung immer noch nicht funktioniert. Das ende vom Lieb war dann das die den Thermostat vergessen hatten in die Wohnung zu legen. Eine Entschädigung gab es nicht!
• Meleisha (10/5): - Really nice apartment, very clean and well presented. Not far from Canary Wharf underground and a Tesco is just round the corner, not so great for late night deliveries. only complaint is with the check in procedure, they ask you to give an eta, which i did but as driving said this could change. i updated the eta throughout the journey only to have to wait over an hour to get in the apartment as the agent had to go and let other guests in elsewhere.
• Verified traveler (4/5): - The apartment is great. The management company fails to respond. Parking was not available when we arrived. We paid a fortune for parking and they would not discount the rate even though we had to wait until after 11 pm to have access.
• Roberto (10/5): Comodità londinese - Appartamento ampio e dotato di tutti i comfort, lavatrice e lavastoviglie compresa, supermarket a 100 mt, tube a 10 minuti, in caso di problemi si telefona e loro si attivano subito per risolvere. Il quartiere è nuovo e bellissimo. Ci tornerei sicuramente!!
• Nino (8/5): Moderne Wohnung im Bankenviertel - Wohnung im 4. Stock im Obergeschoss, wurden persönlich empfangen und eingeführt. Für vier Personen perfekt, zwei Schlafzimmer mit Doppelbett, ein Bad mit WC und Dusche, ein Bad mit WC und Badewanne. Ausstattung neu und modern. Elektrische Geräte topp und bedienerfreundlich. Leider hat der Code für den Müllraum nicht funktioniert und wir haben später weder per Telefon noch per Mail jemanden erreicht und mussten den Müll in der Wohnung zurücklassen. Bin gespannt, ob uns deshalb etwas von der 300£ Kaution abgezogen wird.
• Benjamin (10/5): Great location - Great location, would highly recommend
• Markus (8/5): - Familientreffen mit Frau und drei Töchtern. Da sind Badezimmer wichtig. Alles sauber und ordentlich, funktionelle Küche mit Wohnzimmer. Die Kids hatten Spaß und ihre Privatsphäre, für uns Eltern war es nicht ganz so gemütlich, schliefen im Wohnzimmer. Günstige Alternative zu Hotel, Supermarkt gleich ums Eck für’s Selberkochen. Eindeutig zu empfehlen, wobei 5 eine Person zu viel sind.
• stefan (8/5): Nettes Appartement, gute Anbindung - Appartement kann zu sechst genutzt werden, jedoch ist das Geschirr/Besteck und auch das Kochgeschirr eher knapp!
• Verified traveler (8/5): Nice large apartments, not great service - We are a family of 5 with 2 young kids that stayed for 4 nights. The apartment itself was really spacious, clean and modern. The location is good and the grocery store and take away restaurants are 2 minutes walk. The pull out bed in the living area was horribly uncomfortable and in need of replacement and the pillows are so flat I'm not sure you could classify them as pillows, but overall the apartment was very nice and suited our needs. The service before you arrive and the scheduling of getting into the apartment on your arrival date is really where this property is lacking. Be prepared for unreturned emails/text messages and being unsure if someone is actually going to get you into the apartment. They are also very harsh and overly dramatic about their "breakage deposit" policy. It makes a for a generally unpleasant first impression. I understand the need for the deposit but the way they go about it is very threatening and didn't make me feel great about staying there. Basically, once you get there everything is good, but the staff/service in the office that organizes your arrival is not great and not friendly.
• Marco (10/5): spazioso appartamento in quartiere sicuro - Esperienza complessivamente molto positiva. Daniel ci ha aspettato davanti all'appartamento ed è stato molto cortese, oltre ad aiutarci a portare i bagagli fino al terzo (!) piano, nel mostrarci la casa e i vari elettrodomestici. Con estrema trasparenza ci ha inoltre elencato le "regole della casa". Appartamento sito in un palazzo non di recente costruzione, ma ben ristrutturato e curato. Ottimi gli elettrodomestici e accessori (padelle, bicchieri, piatti, prodotti per lavatrice e lavastoviglie, caffé, ecc.) presenti in casa. Unica pecca il terzo piano senza ascensore (eravamo con bimbi e quindi è risultato per noi un po' problematico). Il quartiere finanziario è sicuro, anche se non molto centrale. In compenso metropolitana e battello (Thames Clipper) distano circa 10 minuti a piedi dalla struttura, mentre la fermata dell'autobus è proprio davanti casa. Per concludere è giusto sapere che nel caso arrivaste dopo le ore 19 vi sono degli extra da pagare. Inoltre bisogna concordare in anticipo l'orario di arrivo. Malgrado ciò siamo riusciti a comunicare in tempo reale molto bene con Daniel e questo ha facilitato di molto il tutto.
• Amnon (8/5): - The only problem is the noise from the road.
• Kristof (10/5): Ruim appartement op goede locatie. - Ruim appartement met 2 slaapkamers, 2 badkamers en ruime leefruimte op goede locatie in Londen. We konden zelfs vroeger inchecken dan voorzien na een kort telefoontje met de verantwoordelijke. Uitstekende service dus.
• Verified traveler (10/5): Nice and spacious apartment - The unit is clean and tidy. Nothing to complaint about. The location is very convenience to the DLR station. There are a Chinese takeaway and two groceries stores nearby so food is not a problem!!
• n (8/5): Hotel apartments - It was a wonderful apartment only peev was the hot shower was warm and no pressure in shower
• Sarah (10/5): - Area was quiet and clean, close to metro. Near enough to walk to restaurants. Beautiful apartment. The only negative was that there was a required charge of €300 on my card that I was not told about in any communications. A little more than I would have expected, and I am still waiting for my refund.
• sami (6/5): Nice apartment but far from airport, no elevator - Apartment is good but far from airport, doesn't have elevator, the garbage code doesn't work, hot water heater was a problem, and also No Parking
• Verified traveler (8/5): - Internet schwach, sonst alles in Ordnung
• Verified traveler (10/5): Bra lägenhet i utmärkt skick! - Lägenheten var bra även om det var en del trafikljud. Det var både rent, fräscht och nyrenoverat.
• Norwegian (10/5): Nice, redecorated flat - We were met outside the flat at exactly the time we agreed. We got our keys and went through the houserules in about 15 minutes. The flat was Nice and clean and suited Our Family With 5 members fine. The flat was easy to find as we went from the underground. We like to see mush when we visit a New Place so we really got around by London Underground and the Docklands Light Railway (DLR)
• Anne (10/5): Great location. - Awesome location. Close to metro and other transportation. Staff was friendly and immediate to answer questions even after hours. Great flat. Thanks for the memories.
• bergertime (8/5): Convenient appartment, nice cooperate staff - The apartment is near the financial district and can easily be accessed by a bridge solely for pedestrians. Metro is just 10 min walk away. The internet was poor though they tried to solve this. Overall value for money and very near to the financial district.
• Verified traveler (8/5): fint hotell - hotellet var väldigt stilrent och fint
• Jukka (4/5): An average apparment - Clean, quite new and quiet appartment. Nothing extra, smaller than we expected. A lot of glasses and plates were missing, only a few left. Vacuum cleaner and other cleaning things were just laying in the kitchen/living room. We didn`t feel we`re wellcome then checking in, quite cold reception. We asked for delayed check out or luggage locker, no service. So we were disappointed. Fortunately the weather was fine and London great.
• joel (6/5): Aucun intérêt. - Hôtel au confort agréable bien que les chambres soient désuètes. Par contre l'hôtel se trouve beaucoup trop loin du centre de Londres. Galère en transport en commun, 1 bus + train + métro et en voiture il faut compter près de 1h30 avec les embouteillages pour accéder au centre de Londres.

Photos