Queen Palace Hotel
Location: Muroor Road, Abu Dhabi, 109148, Abu Dhabi, AE
Star Rating: 7.2 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in onsite body treatments and stay fit in the fitness center. Enjoy complimentary Wi-Fi, gift shops, and a hair salon for a relaxing stay.
Dining and Socializing
Dine in the hotel restaurant or grab snacks at the coffee shops. Unwind at one of the 7 bars/lounges or mingle at the daily complimentary reception.
Convenience and Comfort
Take advantage of room service, dry cleaning services, and a 24-hour front desk. Relax in one of the 93 air-conditioned rooms with minibars and free Wi-Fi.
With a stay at Queen Palace Hotel, you'll be centrally located in Abu Dhabi, within a 5-minute drive of Abu Dhabi Mall and Abu Dhabi Corniche. Book now for a lavish experience in Abu Dhabi city center.
Important Information
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - 07:00 PM
Check-out: 12:00 PM
Instructions: If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Proposal/romance packages available
- Free WiFi
- Swimming pool
- 24-hour front desk
- Wheelchair accessible
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Safe-deposit box at front desk
- Assistive listening devices available
- Braille or raised signage
- Free reception
- Snack bar/deli
- Self parking (surcharge)
- Rooftop terrace
- Couples/private dining
- Private picnics
- Designer stores on site
- Shopping mall on site
- Art gallery on site
- Proposal/romance packages available
- Banquet hall
- Secured parking
Rooms Available
-
Standard King
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Executive Suite
1 King Bed
152 sq feet
Layout - Bedroom and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and free toiletries
Practical - Free newspaper, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
-
Standard Twin Room
2 Twin Beds
152 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and free toiletries
Practical - Free newspaper, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
-
Standard Double Room
1 King Bed
152 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and free toiletries
Practical - Free newspaper, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Satellite channels
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
Guest Reviews
- jorge (7/5): - I stayed one night only with late check in. Very clean room and bathroom. Soft bed linen and comfy bed. If you are looking something cheal in the corniche area this hotel is very good choice
- ROGIELYN (6/5): -
- Darryl John (9/5): It was great - Accessible to my location Nothing
- Mohamedaymen (1/5): -
- Leslie (8/5): - Location All good
- GULZAR (1/5): - Photo per only one towel
- Nalini (6/5): -
- Vijesh (3/5): -
- Elzohery (7/5): -
- Maya (10/5): E - Good
- Florentino Jr (6/5): NA - NA NA
- Mensah (9/5): -
- Mohamed (2/5): -
- Quiqui (5/5): At exactly 12 noon we got a call reminder to check out, and we requested to check out at 12, after 5 mins another call a - Nothing When I went down to take my order , the staff seems like in fish market talking , no manners at all. Being in front office they have to be discreet. Hotel guest should have to pay for parking, that’s first time experience.
- L (10/5): -
- Abdu Shibinu (3/5): -
- Abdu Shibinu (3/5): -
- Muhammad (10/5): -
- Sultan (10/5): One of best in AD - The hospitality of staff How clean
- Robert (4/5): 2.5/5 - The attention is spot on. Proximity to the city. The television 📺 wasn't working and no pomade besides the shower gel and shampoo.
- Prasad (10/5): -
- Tahir (7/5): -
- Rhein (5/5): - Stafff are good My room u gve me very ds apointed tiles is moving no tisue bed sheet not clean us well
- Barry (5/5): It was decent. Small things could have made the stay better. - Clean. Staff was polite and professional. No internet for smart tv. Half of tv stations didn’t work. Parking garage too tight.
- Tashaya (10/5): - Everything is good but you guys need to work on your wifi issue if wasn't that good
- Muhammad Muzzammil (9/5): - Staff
- ivan (9/5): -
- Yaser (10/5): - ? Duty manager was not welcoming the guest, he was mad from nothing even i was smiling but isn’t work , and i ask him to upgrade my room he said no not allowed?
- Vimal (10/5): -
- Ashraf (7/5): -
- Riyaz (7/5): -
- Palmera (8/5): -
- Blessing (10/5): -
- Prosper (7/5): Average stay - Location was excellent I request for spoon and plate to eat but it took more than 40 minutes, I had to call again and also waited for 15 minutes
- Ihsan (10/5): -
- Shadi (3/5): Old and not clean - Location Not clean, specially toilets. Load music at night, kettle is rusted, one hunger only available, the facility and the furniture are very old. You need to pay for the parking.
- Itty (7/5): -
- Syed Zohaib (7/5): Everything is good just hot water not coming in the room - Breakfast is very good and location also excellent In the room washroom hot water not coming for shower room no 711
- Nabhani (6/5): -
- Benyasser (10/5): -
- Leslie (5/5): -
- Bastien (3/5): -
- Muneer (9/5): -
- Mona (7/5): -
- Sempio (8/5): -
- imanka (8/5): -
- Obtenario (10/5): -
- Akhlaq (1/5): -
- Abdelmuonim (1/5): -
- Jennifer (8/5): -
- Saqer 1 (10/5): -
- Viraj (9/5): -
- Blessing (10/5): -
- MOHAMMAD (9/5): Hotel is clean and at good location. -
- Waqar (10/5): -
- Mohammed (7/5): -
- Ayman (10/5): -
- Nakato (10/5): -
- Richard (8/5): -
- Sima (7/5): N/a - N/a N/a
- Yohannes (8/5): -
- Hossam (8/5): - Thanks
- Rashed (1/5): -
- Mohammed (6/5): Staffs behavior was very bad. - Staff behavior very rude to customers. Room
- Azee (10/5): -
- Hammad (10/5): - شكرا شكرا كان رائع وطاقم العمل مميزين
- Yaser (8/5): -
- Velandia (10/5): Opportunity for improvement - It is quiet and well located. They should check the quality of the bathroom cosmetics. The soap and shampoo have an unpleasant smell, and it is not known whether they have expired or what is causing the bad smell.
- Sheeraz (8/5): -
- Wasim (8/5): -
- Fatima (1/5): Inte bra - Helt okej rent. Personal var inte alls behjälplig och vet ej vad service är, svarar inte och bryr sig inte om kund. Väldigt dålig plats och ännu sämre beskrivning.
- Noushad (5/5): -
- eeman (5/5): - الافطاء سيئ الافطار
- Shefeena (9/5): -
- naji (4/5): -
- irshad (10/5): -
- Soumbati (6/5): -
- Elzohery (5/5): -
- YOUNGGOO (9/5): -
- Isla (5/5): -
- Khalid (10/5): -
- Muhammed (10/5): -
- Nibu (7/5): -
- Parmar (5/5): - Liked good staff.fascility was on average.standing bath with only half water barrier was not proper. Wash room bath facility.no sufficient towels.Too far away from airport
- Karim (7/5): -
- Mohammad (1/5): -
- Prosper (2/5): Very poor experience - They told me I was not included in breakfast, the room was not properly clean, only 1 bath towel, linen was stained with yellow marks, door not closing properly. One reception staff lack manners, not properly trained, overall the service was poor. The wash basin have hair, window very dirty. Location only
- Sudarshani (10/5): -
- Sajikumar (10/5): -
- Mohammed (10/5): -
- Arif (8/5): -
- Nishantha (4/5): -
- siva satya (10/5): next visit if less price - room," "location," and "clean" 100%
- Daniel (5/5): -
- Shefeena (9/5): -
- Rashed Saed Ali (1/5): Not satisfied - I dont like it all Location is accessible
- abdelmalek (9/5): -
- Erson (7/5): Not bad at all - Neat and clean Long period of time waiting for the room , and middle of the night, the smoke alarm was horrible .. too bad
- Unes (1/5): Great service from the Filipina receptionist — very professional and kind. Unfortunately, a minor issue with the Morocca - I would like to express my appreciation for the professionalism and kindness of the Filipina lady at the reception. She was very welcoming and created a positive first impression. I had a very disappointing experience with a Moroccan staff member on the night shift, who claimed to be the Recreation and Night Shift Manager. He acted unprofessionally, dismissed my concerns, and stated he didn’t care about my feedback.
A minor misunderstanding—easily resolved in a minute—was unnecessarily escalated by involving security and, shockingly, the police. This response was extreme and left me feeling treated more like a criminal than a guest.
After 14 years of hotel stays in Abu Dhabi, this was by far my worst experience. I won’t be returning, and I’ll be sharing this with my network to raise awareness.
I hope the management will seriously review the behavior of the night staff. A hotel’s reputation depends greatly on how misunderstandings are handled — with empathy, professionalism, and discretion.
I will be sharing this experience with my professional network, not out of anger, but out of genuine concern for others who might face similar treatment.
- Mohammad Shariful (8/5): -
Photos