Riad Abaka by Ghali

Name: Riad Abaka by Ghali
Address: 21, Derb Roukni, Médina, Marrakech, 40000, Marrakech, MA

Location: 21, Derb Roukni, Médina, Marrakech, 40000, Marrakech, MA

Star Rating: 4 Stars

Property Type: Riads

About this Property

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the spa and make a splash in the indoor pool. Enjoy exploring the area on bicycles available for rent.

Amazing Dining Options
Savor delicious meals at the on-site restaurant or grab a snack from the cafe. Unwind with a drink at the bar/lounge or opt for 24-hour room service.

Convenient Location and Services
Benefit from complimentary Wi-Fi, concierge assistance, and shuttle services. The property also offers express check-in/out and airport transfers for a seamless stay. Relax and explore Marrakech with ease!

Become one with luxury and convenience at Riad Abaka by Ghali. Book now for an unforgettable experience.

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Alcohol is not served or permitted at this property.

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Instructions: Guests must transfer via airport shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Amenities & Facilities

Free breakfast
Full-service spa
Express check-out
Area shuttle (surcharge)
Free WiFi
Terrace
Garden
Express check-in/check-out
Continental breakfast
Designated smoking area
Concierge service
Television in common areas
Library
Free breakfast
Safe-deposit box at front desk
Express check-out
Full-service spa
Express check-in
Tours/ticket assistance
Assistive listening devices available
Braille or raised signage
Area shuttle (surcharge)
Snack bar/deli
Rooftop terrace
Airport transportation - pickup (surcharge)
Train station pickup (surcharge)
Pool sun loungers
Free continental breakfast
Train station drop-off (surcharge)
Shared refrigerator
Horse riding nearby
Mountain climbing nearby

Rooms Available

Suite Ambre Oriental

1 Queen Bed and 2 Twin Beds
431-sq-foot room with courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available
Suite indigo avec terrasse privee

1 King Bed and 1 Twin Bed
215-sq-foot room with courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available
Suite Patshouli

1 Queen Bed and 3 Twin Beds
377-sq-foot room with garden views

Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available
Suite berbere

1 King Bed and 2 Twin Beds
431-sq-foot room with garden views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bed sheets not available
Suite Cannelle

1 Double Bed and 1 Twin Bed
194-sq-foot soundproofed room with pool and courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available
Suite Jasmin De Damas

1 Queen Bed and 2 Twin Beds
269-sq-foot soundproofed room with pool and courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available
Suite Musc Oriental

1 Double Bed and 1 Twin Bed
215-sq-foot room with courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available
Chambre lune de miel

1 Queen Bed
215-sq-foot room with courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bed sheets not available
Suite cavalier berbere

1 Queen Bed and 2 Twin Beds
323-sq-foot room with courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available
Suite Verveine

1 Queen Bed and 2 Twin Beds
377-sq-foot room with courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available
Suite femme berbere

1 Queen Bed and 2 Twin Beds
269-sq-foot room with courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available
Chambre Double Fleur d'Oranger

1 Queen Bed
172-sq-foot room with courtyard views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV with satellite channels
Food & Drink - Room service (limited)
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bed sheets not available

Guest Reviews

yassine (10/5): - Excellent service. Personnel très sympathique. À recommander.
Annie (8/5): - Super beau riad bien situé
SANDRA HELENA (10/5): Satisfatorio - Local tranquilo, apesar de ser na Medina.
Kristel Nica (10/5): - Riad abaka is perfect to experience Moroccan Architecture
Arbjola (10/5): - A Hidden Gem in the Heart of Marrakech – Absolutely 5 Stars! Riad Abaka is more than just a place to stay – it’s a magical experience that captivates the senses and warms the soul. The location is perfect: just steps from the bustling Medina, yet tucked away enough to provide peace and serenity. The interiors are a true Moroccan jewel – every corner tells a story, with intricate tiles, lanterns, and traditional textiles. Our room was spotless, quiet, tastefully decorated, and equipped with everything we needed. The inner courtyard and pool are a peaceful oasis, perfect for unwinding after a day exploring the souks. But what truly makes Riad Abaka special is the staff – incredibly kind, attentive, and genuinely welcoming. Every request was met with a smile, and we felt cared for at every moment. Breakfast was a highlight: fresh, local ingredients served on the rooftop terrace with breathtaking views – the perfect way to start the day. Highly recommended for anyone seeking authenticity, beauty, and heartfelt hospitality in the heart of Marrakech. We will definitely be back!
Indi (10/5): - A lovely riad. Staff are incredibly helpful. We only stayed for 1 night and they ensured we had all the information we needed for our stay. They also provided us with a phone number in case we got lost. 10/10 would recommand this beautiful place
alicia (10/5): Une bonne découverte - Nous Avons passé une semaine dans ce riad. Un coin calme au cœur de la médina. Facile d àcces, le personnel est au petit soin disponible, et à répondu à toutes nos questions. Le petit déjeuné très copieux.
Munsif (8/5): - Welcome could have been better. Rooms were too dim. Room service for cleaning was non existent. Breakfast was okay. Overall staff service could improve.
Hiroto (10/5): マラケシュ家族旅行 - マラケシュの割と便利な位置にあると思います。スタッフの方は皆優しく、丁寧でした。部屋も綺麗で過ごし良かったです。
Saran (10/5): - It was great expeirence, really enjoyed our stay. All the staff was excellent, helping and polite, except Fatima. She was not polite at all and got on our nerves for no reason. The place itself is amazing.
Sabrina (8/5): Riad très agréable - Riad très bien placé au coeur de la médina, 300 mètres de la place jemaa el fna. Chambre spacieuse avec terrasse sur le toit
Verified traveler (8/5): Recommended - Great location, quite spot within Médina
Verified traveler (8/5): - The Riad was nice and beautiful, maybe softer beds. There was a lot of noise in the streets around the riad in de night.
Verified traveler (10/5): - Muy buena ubicación, decoración muy bonita y personal de 10, muy amables, nos ayudaron en todas nuestras dudas.
Verified traveler (10/5): - Nos gusto mucho, acogedor, personal súper amable, limpieza, decoración muy típica del lugar, desayunos completos y muy cerca de la plaza principal.
Verified traveler (6/5): - Charmant Riad au cœur de la Médina, au centre des souks et non loin de la place Jeema El Fna. Nous avons été agréablement surprises que la WiFi soit disponible et gratuite dans tout l'etablissemt. Autre point positif le service petit déjeuner, servi tous les matin sur la terrasse couverte du riad, cadre agréable et personnel très sympathique, de plus le petit déjeuner était très copieu et savoureu. Pour les points négatifs: GROS manque d'informations de la part de la réception! si l'on n'est pas vigilant la note peut être salée... Premier constat, on nous facture 3€ de frais de ménage par nuit et par personne ! Somme exorbitante pour un service qui n'était pas à la hauteur. Il faut réclamer des serviettes propres sinon rien ne sera changé durant votre séjour Les bouteilles d'eau vous sont données avec le sourire mais vous sont facturées 3€ Autre soucis rencontré, l'excursion Quad prise via le Riad. Grosse arnaque... Une prestation loin de ce que nous avions demandé et donc un tarif bien trop élevé comparé à d'autres organismes trouvés sur le net. Le choix de passer par le riad nous avait séduit par sa prise en charge (navette + guide + location) mais au final nous nous sommes retrouvées avec un chauffeur à peine aimable qui nous a déposées au milieu du désert d'Agafay dans une cours miserable avec des animaux en souffrance, 5 quads dans un hangard et des hommes parlant à peine l'Anglais ou le Francais... De plus la balade a duré 1h et non 2 comme prevu initialement!
Verified traveler (8/5): Recomendable pero deben actualizar imagenes - Buen alojamiento situado muy cerca de la plaza Yamaa el Fna. Muy limpio y cómodo. Sin embargo, ahora mismo parece que el Riad original está en reformas, y el edificio es uno anexo. Las habitaciones son como en las fotos, sin embargo el patio es diferente y la piscina también.
Christiane (8/5): - Nettes, kleines Riad. Flughafentransfer hat super geklappt.
Pierry (10/5): - Riad très bien placé en plein centre des souks, rénovation totale récente, le personnel est très accueillant, un grand merci à Azziz et à Hassan qui font tout pour qu'on passe un bon séjour.
Verified traveler (8/5): - Nous avons loger dans un Riad juste à côté de celu que nous avion réservé car ce dernier était en travaux. Nous avons donc eu un Riad privé, le personnel était très sympathique et efficace. Nous avons bénéficié de conseils de la part du personnel et le petit déjeuner était excellent
Lisa (6/5): - To be honest, I’m a little mixed on our stay. I expected it to be hard to find but when we finally did, we were told the riad was under construction and were escorted to another riad. We did not get the room that was booked nor did this riad have the features I expected based on all the photos. Since booking I see the photos and descriptions have changed so new guests will not be mislead. The room was fine, however the bed was not as soft as I prefer. The location is easy once you get your bearings. The staff were great with us and very helpful. But other guests had issues that created a disturbance for all inside one evening. This riad is small and very noisy with people in/out. This also impacted sleep. Breakfast was okay but only served 8-10. And by 8, that’s when they start setting up so more like 8;30 before you get food. This caused us to miss one breakfast due to an early tour and we had to inhale our meal to make our other morning tours.
Juliet (2/5): BUYERS BEWARE: FAKE PHOTOS - LITERALLY A HOSTEL - We expected a grand courtyard (pool, nice decor) and a room specified at 38sqm (which was also what I expected from a traditional riad when I stay in Marrakech 10 years ago). When we arrived, we were told that the hotel was "under renovation" (lies). So we were given the "largest" room with one double bed + 1 single bed. It was 12sqm (we brought a measuring tape cos we were trying to buy furniture). There was no place at all to place any suitcase. You can't close the bathroom door cos the single bed was too wide. You can't fully open the main bedroom door cos of the double bed. We demanded hotels.com transfer us to another riad. They couldn't cos we booked "non-refundable" but since I was a GOLD member, they offered a half price voucher. The hotel staff argued it was us who had too much expectations - "We are having renovation so why you don't understand". Their listing never stated they were under renovation. They charge full price. They refused to cancel. Anyway, most hotels used a EUR1=MAD10. These folks have the audacity to convert local taxes / airport pickup / tours at the full exchange. TOTAL CHEATS. The boss owns 2 riads. Riad Ghali's photos were used for this listing instead. For a lot less, you can go to Riad Dar One -- far bigger, grander, better service. This was supposed to be my honeymoon. I cried so hard. On the last she, she rubbed it in by going "Oh we could have transferred you to our other Riad with the big room but we didn't see you." -- ARE YOU SERIOUS??!
Verified traveler (2/5): - This property and the management scammed us. The pictures seen on Expedia and other sites are not of the actual Riad. There is no Spa services or restaurant on site. It's located at a different Riad. There is no 24 hour desk service. Desk clerk leaves at 6pm. Breakfast is from 8-10 not 6 to 11. Beware that the room you book may not be the room they put you in. We booked a four person suite and when we got there was offered two bedrooms on separate floors and was told that our children should sleep on the first floor with us on the second. Also, do not book excursions with this Riad as they have no idea who they are sending you with. We were scammed by the people that took us on the tour to see the waterfall and was told by the clerks at the Riad that the tour guide wasnt theirs and this man was indeed illegal. We were forced to still pay the hotel for the excursion even though we paid the scam artist and when we questioned it, was confronted by management and wasnt allowed to go to the room to check on our children until we paid her. She even threatened to call the police on us if we didnt pay her even tho she still didnt right the wrong for the room situation as we only stayed in one small room where we shared the bed with our children after paying for a suite. We were told by the Riad to talk to Expedia about the issue. Thankfully, we were issued a full refund by Expedia due to this manager scamming and completely disregarding us. BEWARE!!
Verified traveler (10/5): - Really nice, authentic place to stay when in Marrakech. ideally located 5 mins from Jemaa El Fna. Great Staff
Nicklas Pilgaard (8/5): Hyggeligt, men småt - Billederne var ikke alle fra hotellet, da de har et samarbejde med Riad Ghali som er noget flottere. God service og søde værter. Central beliggenhed.
Julia (10/5): Wonderful stay at Riad Abaka - Riad Abaka was a wonderful place to stay. The staff are extremely friendly and helpful and were willing to go to great lengths to accommodate us. The room was comfortable and clean and it was very close to the main square and most of the sights. The only drawback was that the airport shuttle was not free as advertised on hotels.com and the wifi was a little slow but manageable.
Gilles (8/5): - Proximité immédiate de la place principale. Personnel très sympathique
laura (10/5): Nos han tratado genial. - Muy amables. Nos ayudaron en todo lo k pudieron, nos enseñaron a hacer un yogurt muy rico que nos ponían en el desayuno. Nos acompañaron la primera noche para que no nos perdiéramos, el recepcionista muy atento. Solo mejorar el wifi que fallaba mucho. Pero muy muy bien. El viaje nos encantó
Verified traveler (10/5): Nice riad in the middle of the old city - Imad treated us very good , we had an amazing time. Very good breakfast!
Nevena (8/5): - Hotel itself was very clean and people working there were nice and helpful (even went for an extra mile with serving the breakfast earlier so that we could catch our flight). Room looked really nice and clean. Location of my room was not the best, since it was all the way down with no windows towards the outside, only towards the inside of the hotel, so it could have a bit more air in it. Location itself is good, in medina, however, it would be difficult to find (we paid 20 dirhams to a local boy to show us, otherwise it would probably be difficult). All those were some small issues, there was only one bigger - our room smelled like urine. Not the bathroom, but the part with beds (I can imagine what happened, but it was not pleasant to sleep there). All in all, it was a nice stay and I would recommend it, just to ask for upper floor rooms :) And i loved the pool area and the chill zone on the roof. Breakfast was also nice.
javi (8/5): Experiencia - Riad coqueto y bien cuidado. A mejorar la conexión a Internet. ¡Ojo! Bastante escondido para encontrarlo por uno mismo.
GRAZIELLA (10/5): Superbe séjours - Super séjour au riad ABAKA Le personnel super agréable Nous avons eu un super petit déjeuner tous les jours , le toit terrasse est très agréable Nous y retournerons très certainement
Pok Man Jason (10/5): Will come back again - Staffs are good, room is clean the signal of wifi is not good in the room due to the weather good location, cheap
lyloomch (6/5): - Nous avons passer 5 jours et 4 nuits dans ce riad. Bien placé au coeur de la Medina, à 5min de la place. Propreté, chambre rangé chaques jours sauf le linge n est pas changé. Charmant avec terrasse, bémol petit dejeuner identique chaques jours... Le plus qui nous est décu la connexion wifi ( tres agassant quand vous voulez vous repérer pour sortir ensuite trouver des lieux différents ou dîner) et le bruit ! car les chambres sont tournées vers le patio vous entendez tout ! Donc réveillé en meme temps que ceux qui déjeune. Cela reste un bon rapport qualité prix car peu cher + petit dej + emplacement. personnel serviable.
Sebastian (8/5): Nice location and friendly staff - Very friendly and welcoming hosts, charming rooms and relaxing roof top. Located perfectly only 5 mins walking away from the famous Djema al-Fna square and noisy paths inbetween the Souk.
Chedly (8/5): Bel acceuil - Très bon accueil de Mohamed qui a bien le sens du service. Très bel environnement général du riad et décoration. Les moins sont la ruelle peu qualitative et le wifi pas facilement accessible depuis la chambre.
Ferran (10/5): Acojedor - Riad muy familiar, con personal muy amable y atentos. Está muy bien ubicado para poder recorrer las zonas más conocidas del zoco y Jama el Fna. Está un poco escondido, pero una vez te ubicas, ves que estás en la mejor zona para visitar todo lo que quieres. Recomendable 100%>
Tchernavia (10/5): Great Riad - Quiet and quaint hotel in the cut of old Marrakech. Great service and amazing tea. Definitely would come back.
Magnouu (8/5): Hôtel sympa - Proche de tous. Hôtel calme et personnel professionnel.
Virginie (6/5): Déçue - Prestation des services incomplet.pas de bouteille d'eau dans la chambre pas de pantoufles, piscine inutilisable suite à des travaux... chambre mal insonorisé,miroir brisé décoration cassée .taxe de séjour plus cher que annoncé sur le site. Cadre magnifique,la terasse sur le toit est vraiment bien. Petit déjeuner correct
Alex (8/5): Quiet riad conveniently located in medina - Conveniently located riad in the heart of the medina. Although abbot difficult to navigate to at first, it gets easier once you walk around a bit. Located in a quiet corner, the terrace, small pool, and air conditioned room are a wonderful little oasis to return to after a hot day out in Marrakech. The staff is very welcoming and friendly.
Fr (6/5): - Riad very cozy, staff lovely and breakfast good. Perfect to visit Marrakech's medina.
Verified traveler (8/5): - Very well located.Staff are availeble and very kindly.
Gemma (8/5): Relaxing Riad stay. - This Riad offered the perfect hideaway from the crazy market square and busy roads. The hosts were amazing, a different breakfast which was lovely. Beds slightly uncomfortable and the information on the pool is misleading as there is only 1 pool and it's a plunge pool which was a bit disappointed as was really looking forward to a morning swim.
Vechasak (2/5): Terrible service and staffs - Riad is very beautiful and room is very nice in the quite place. Anyway, the service and staffs are really ruin my holiday. 1) I did reservation for 3 weeks in advance and I requested to stay in room#4 for my stay. This riad replied back and said my request is confirmed. But when I arrived the riad, room #4 was assigned to other people one day before. I have to stay in another room on my first night and change my room to #4 on the second night. 2) On the second day I left my luggage in my room and went out to look around. When I came back at night, I found someone broke zipper of my luggage as see in attached picture. Fortunately, I just locked my luggage with nothing valuable inside. Nothing lost. I informed the riad and only apology received. 3) I did the reservation from expedia with non-refundable rate and I paid in full once I made the reservation. That's mean I do not have to pay more for my stay except the tax. But when I checked out, the staffs at riad said they did not receive the money for my stay and they want me to pay money twice. I refused to pay but they try to hold me half an hour for argument eventough I show my reservation paper stated that room rate was already paid. How can this riad do not know the transaction process with expedia and try to get money from me? This is insane and non-responsible to force customer pay money twice. What's a pitty for such beautiful riad? Other riads are much better service and easy to find.
Maria (10/5): Ecperiencia - Nos hemos sentido en el mundo arabe durante un momento. A sido como un viaje al tiempo maravilloso. Muy centrico y ademas con un personal excelente , respetuosos , amables , no hay comparacion , es decir , verdaderamente profesionales . Cuando vielva a Marrakesh ya se que mi Riad es ese .
Det (6/5): Schwächen im Detail - Das Personal ist durchgängig sehr freundlich und hilfsbereit, die Schwächen beginnen, wenn es ernst wird. In Unserem Zimmer ( Nr. 3 ) waren Decke und teilweise die Wände mit Schimmel befallen. Trotz unserer mehrfachen Hinweise ist nichts unternommen worden. Auch der zuerst als völlig problemlos dargestellte Wechsel des Zimmers hat sich als Riesenproblem dargestellt und wurde nicht umgesetzt. Wo sich Bademäntel und Hausschuhe befinden sollen, ist uns nicht klar, der angepriesene Indoor- und Outdoorpool ist Mini-Bassin im Innenhof, insgesamt bei weitem keine 4 Sterne!
Enrico (8/5): Personale gentilissimo e cordiale - Riad piccolo ma molto ben curato, posizione strategica ma tranquilla all'interno della Medina. Personale gentilissimo e disponibilissimo per qualsiasi esigenza, un valido aiuto per organizzare visita alla città e servizi aggiuntivi. Camere spaziose e pulite. Sono stati molto disponibili anche per risolvere un problema con una camera, che ha subito infiltrazioni di pioggia, dovute ad un diluvio pomeridiano, cosa non molto frequente a Marrakech. Da consigliare soprattutto per il personale. Complimenti.
Laudan (6/5): Riad très bien situé mais chambres mal insonorisée - Le personnel est très accueillant, le Riad est très bien décoré et bien placé dans la médina. Mais les chambres sont très mal isolées du bruit car les fenêtres donnent sur l'intérieur et certains carreaux ne sont pas vitrés. On entend la sonnerie d'entrée, les gens discuter dans le couloir, les portes des chambres s'ouvrir, puis à 4h30 de la nuit, l'appel à la prière, et à 6h30 le cri des oiseaux dans le patio. Bref ne pas oublier ses boules quiès.
Houdini (8/5): Great location and very comfortable staying - Spacious room. A very accommodating and caring staff. Great location close to the "big square" (like everyone calls it).
JAC (10/5): Very Nice Hotel in the middle of everything. - It was hard to find due the complicated streets inside the Medina and the entry is situated in an interior street but once you learn the way you will find that the Inn is situated very close to the main attractions, Jemaa el-Fnaa, La Kutubia, The Bahia Palace, etc. They have internet access on the roof terrace and in the ground floor so its not difficult to find WIFI in your room. Excelents breakfast and wondefull guest attention.
Tessa (8/5): Central location to see the sights of Marrakech - Centrally located riad right in the heart of the old town. A calm oasis compared to the hustle and bustle of the streets. Difficult to find at first (definitely book the airport transfer as we would never have found it otherwise, most streets don't have names), but okay once you know where it is. The manager upgraded us for free as we were on our honeymoon, thank you! The staff were friendly and gave us mint tea on arrival. Good, simple breakfast (bread, cakes, pancakes). As with any riad, all rooms are located around the central courtyard so you do hear other guests talking etc, but because it's a small riad it was never a problem. Just bring earplugs if you're a light sleeper.
Marina (8/5): hotel sencillo pero acogedor - Un hotel situado a 2 minutos de la plaza Jemaa el Fna pero en una calle muy tranquila donde no se escucha ningun ruido. El personal muy amables y acogedores, aunque no saben hablar mucho español. A la habitacion llegaba el wifi, teniamos aire acondicionado y la cama era cómoda. Como único contra, la primera noche nos encontramos 2 cucarachas enormes en el lavabo, le pedimos a uno del personal que nos las matara, fue una primera impresion un poco decepcionante, pero el resto de dias no tuvimos ningun problema mas. Por otro lado, las fotos de la web distan un poco de la realidad, ya que la terraza (enorme y preciosa), estaba decadente, sucia y no se podia estar ni disfrutar, una lastima porque arreglada hubiera sido muy bonita.
daniel (8/5): - A Riad Abaka está inserida no meio da medina e isto faz com que tenhamos acesso ao nucleo desta área e sua culura. Os funcionarios( Mouna, Idriss e Sherazade) são muito prestativos e sempre dispostos a ajudar. Tornaram numa experiencia fantastica .
Jose Guilherme (2/5): hotel menos -1 estrela. - Pessimo hotel. Nao conseguimos ficar por mais de 1hora em suas dependencias. O padrao e o pior possivel. Nao tem acesso para taxi, vielas estreitas que so passam carrocas empurradas por homens, transportando as malas. Vou exigir meu dinheiro de Volta. Ridiculo qu Hoteis.com oferecam hotel desta categoria.