Arcadia Suites

Location: Plot 54A Kira Road, Opposite Uganda Museum, Kampala, 7566, Kampala, UG

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - anytime

Check-out: 11:00 AM

Amenities & Facilities

• Free breakfast
• Meeting rooms
• Area shuttle (surcharge)
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Continental breakfast
• Designated smoking area
• Concierge service
• Elevator
• Television in common areas
• Free breakfast
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Meeting rooms
• Wedding services
• Tours/ticket assistance
• Wheelchair accessible parking
• Area shuttle (surcharge)
• Free self parking
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• 24-hour fitness facilities
• Free continental breakfast
• Banquet hall
• Covered parking
• Secured parking
• Wheelchair-accessible van parking
• Wheelchair-accessible fitness center
• Wheelchair-accessible on-site restaurant
• Secured bicycle storage
• Bicycle parking available
• Bicycle cleaning area
• Coworking spaces
• Well-lit path to entrance
• Stair-free path to entrance

Rooms Available

• Deluxe King Suite

  1 King Bed

  344 sq feet

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 42-inch flat-screen TV with premium channels and streaming services

  Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle

  Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Roll-in shower

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Separate living room
  • Separate bedroom
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Window screens
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Doorbell/telephone notification
  • Desk chair
  • Office

• Deluxe Single Suite

  1 Queen Bed

  344 sq feet

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi 25+ Mbps

  Entertainment - 42-inch flat-screen TV with premium channels and streaming services

  Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle

  Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Roll-in shower

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Separate living room
  • Separate bedroom
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Window screens
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Doorbell/telephone notification
  • Desk chair
  • Office

Guest Reviews

• Daniel Auta (9/5): -
• Kevin Noles (8/5): -
• Gulam (8/5): -
• Mohamed (8/5): -
• Abdi (10/5): -
• Daniel Auta (7/5): - After paying the equivalent in UGX online, staff asked my guest to add 10,000 UGX as they claimed the exchange rate at the time of paying was different. There should be a fixed UGX amount.
• Vassilis (10/5): -
• Daniel Auta (9/5): - The place is quiet, a perfect spot to get rest. A place away from the noise of the city but close enough to access all city amenities
• Daniel Auta (9/5): -
• Grace (10/5): -
• Daniel Auta (9/5): - The breakfast was good and the restaurant location is great and the view was magnificent
• Chisanga (9/5): It was marvelous - The staff were very excellent, the place is clean, security is great and the food was good too.
• Anna Caroline (9/5): Heel goed verblijf - Het hotel ligt op een gunstige plek en de kamers zijn schoon en goed uitgerust. De kraan was kapot, maar dit werd gerepareerd.
• Edgar (5/5): - The internet was poor and cleaning the rooms was late
• Lora (9/5): -
• Gulam (9/5): Good staff - clean - good service! -
• Kaleab (9/5): -
• Grace (10/5): -
• Dorothy Kharunda (9/5): - Location is near acacia mall area, comfortable bed and good breakfast Carpet was a bit dirty..probably needed cleaning to get rid of stains from mud by previous occupants
• Janet (5/5): I wouldn’t book that hotel again. - The rooms were spacious The WiFi kept on dropping on a daily basis. I never watched TV for 10 days I was there and I couldn’t download my emails because of poor WiFi . The breakfast was not worth the value of money.
• Shiloo (8/5): -
• James (9/5): Very good business hotel - Fantastic value for money. Excellent roof terrace bar and restaurant All was great
• Adam (6/5): -
• Rémy (9/5): Parfait pour un séjour professionnel - Les espaces privés et le confort Rien à signaler
• William Smith (6/5): -
• Christian (8/5): -
• EVGENY (10/5): - Loved the place — the people were friendly and always ready to help, and the rooms were spacious and comfortable.
• Tarek (10/5): -
• Tarek (10/5): -
• Hannah (10/5): Wonderful experience. Thanks to the Reception team, housekeeping, security and the restaurant staff. I love and appreci - Everything Nothing
• Muli (8/5): - The guards are more concerned with sanitizing guest than conducting security checks.
• Grace (10/5): -
• Otim (10/5): “My stay was truly amazing, warm hospitality, spotless rooms, and exceptional service made every moment special. It remi - Ronald and Nelson were so welcoming and caring, the food and the room was so exceptional. Will surely be back soon. Love everything about the hotel, that’s why I keep coming back.
• Hannah (10/5): - Location and Space Clean
• Hannah (10/5): -
• Stanislav (9/5): -
• OLUSOLA (8/5): -
• Yaeji (4/5): - The staff were exceptionally kind and attentive, and overall service was excellent. However, when I went for breakfast a bit later, most of the food was not replenished, so I couldn’t enjoy much of it.
• Yaeji (4/5): - The staff were exceptionally kind and attentive, and overall service was excellent. However, the internet connection was a bit unstable.
• Yaeji (5/5): - The staff were exceptionally kind and attentive, and overall service was excellent. However, the drawer and bathroom door handles need some repair.
• Maureen (6/5): I enjoyed my staff, food was good, room was stellar despite unprofessional conduct from housekeeping - Hotel ambience is good House keeping need to be trained in customer care. I was denied 2 bottles of drinking water because of being a solo traveller on my last day
• Vinay Gowda (8/5): -
• Mat Wha (7/5): Nice hotel - Excellent staff. Very efficient. Clean. Good restaurant for evening dinner. Location perfect. Unfortunately wifi is unreliable. Aircon not good. Breakfast disappointing.
• Selma (10/5): - Lovely staff and location. Good value for money
• Mohammed Ashfaque (8/5): -
• walter (10/5): - Clean environment I arrived around 2300hr and had to wait for my room for an hour. I had booked 2 months in advance.
• Epiphane (10/5): - The staffs were very nice. The facilities is excellent
• Tsilazazi (8/5): The hotel is lovely and has great potential but requires a lot of maintenance and cleaning plus upgrading of equipment l - Location is great and the room are generous sizes. The price was alright for the quality of the hotel . Not too expensive and not too cheap, just there . I loved having 2 tv screen in my room so I could watch in sitting space and also in bed. YouTube was easy to access so well done for that . The fridge door was closing properly, the bed smelt like someone had slept in it I didn’t like that. The tap was leaking which was annoying at night time. I had to do my own cleaning in the shower as it wasn’t properly cleaning . Lots of black mould in the corners and it just didn’t smell freshly cleaned.
• Anand (1/5): -
• Ashgan (10/5): -
• MARIA (9/5): -
• Richard (9/5): Top place to stay in Kampala - Excellent service from arrival to departure. Wonderful large, clean rooms with excellent facilities. Nothing
• winnie (9/5): -
• Bessie Lee (8/5): - The staff were friendly and helpful. Walking distance to a large shopping mall and restaurants. Free buffet style breakfast. Good transportation, Uber, Taxi, and many boda. I will definitely stay at this hotel on my next trip to Kampala, Uganda
• Munene (10/5): An awesome stay - Everything food, comfortable bed, hot water, location big room Just add more weights in the gym
• Josephine (7/5): Good -
• Awopegba (9/5): I enjoyed my stay - Breakfast was great and location excellent. Whatever is in the menu should be readily available.
• Hilmar (10/5): Exceptional -
• Jelvas (9/5): Superb -
• Chinmay (10/5): - Amazing
• Alaaeldin (9/5): Superb -
• Jelvas (9/5): Superb -
• Phiona (10/5): - I really love this place and i will definitely come back if the prices are still reasonable
• Eraste (9/5): A great stay - The hotel and its staff were good
• Vincent (9/5): awesome - room, breakfast TV did not work
• JAYDEV (2/5): - The service was terrible and after asking for glasses and plates they were not given to us and the rooms were smelling sewerage and after complaining no action was taken and the sink was leaking and no action was taken
• Hasan (5/5): I wouldn't book there again, the concept of hospitality evades them - Location is good I arrived at the hotel at 5pm, my room was not yet ready, it was finally ready at 6pm. The room they gave me had very bad wifi so I had to change it the next day. I had to change my booking and asked to stay for an extra day, they were fully booked so I had to pack, the reception called me at 11:20 saying I am late to check out, I asked to check out at 1pm maximum as I didn't expect I had to pack, but the manager refused! I told them you delayed my check in for more hours than I am asking for, still the manager refused and they started nagging me to move out! The rooms are not well maintained it terms of maintenance, furniture is worn out, plumbing isn't that good even. I wouldn't recommend this hotel
• Pavel (1/5): Awful - Worst hotel of my life.
• Ronald (10/5): - Its centrally located and easily accessible. Staff are veey friendly and helpful
• Emmanuel (7/5): Good -
• Elgiva (10/5): Exceptional -
• Kelvin (9/5): Superb -
• Kelvin (9/5): Superb -
• Husam (1/5): Be wary. They will be so quick to charge you and so slow to deliver. - Nothing so far. No value for money. Telephone system is not functioning which could be a huge security risk besides the inconvenience of not being able to access the services. Couldn’t control the Air conditioning temperature inside my room. Staff failed to fix the problem. Asked for slippers and dental kit, which should normally be available in hotels charging this price- surprisingly they don’t have them. Basically, it’s a big joke, so be wary.
• Kelvin (10/5): Exceptional -
• Kelvin (10/5): Exceptional -
• Rumisho (8/5): Very good -
• Kelvin (10/5): Exceptional -
• Andrew (8/5): It is a great place, I recommend it. - The location of this place is great being next to Acacia Mall, Kisementi and the nightlife in the Kololo area. The breakfast is good. I would recommend for anyone travelling to Kampala for a few nights The place needs some bit of TLC as it seems to be falling apart every time I visit it.
• Tony (8/5): Very good - It was good
• Darren (9/5): Superb -
• Abeer (3/5): The manager of the hotel influenced the treatment and services. - Most of the staff was good. I had two visits, but The manager of the hotel made annoyed my visit
• Namugenyi (9/5): Superb -
• Namugenyi (9/5): Superb -
• Ahmed (3/5): Poor -
• Benjamin (9/5): Superb -
• Ahmed (3/5): Poor -
• Grace (10/5): Everything was good - Good
• Zuheir (9/5): Superb -
• Ntakiyimana (6/5): will not go back - The bed the breakfast was lousy and lacked basics like coffee. The staff were rude
• Roland (8/5): Very good - The nightly rates are very decent compared to many hotels for such a central location. Fairly good food selection for breakfast and access to the city center is a plus. They should consider refurbishing the entire hotel. It must have been impressive in its prime, but years of heavy use have worn down the furnishings and overall facility. Additionally, more attention should be given to hygiene, particularly with the utensils and electric kettle, which I had to clean myself.
• Tom (8/5): Very good - very friendly and competent staff, the lady at the front desk was always smiling and went out of her way to help nice, comfy rooms breakfast was a bit basic... for one night I guess that's ok... but if you stay here multiple nights, it's going to get boring really fast
• Sundayose (9/5): Superb -
• Arthur (10/5): Exceptional -
• Hussein (8/5): Very good -
• David A (10/5): Comfortable stay in Kampala close to Makerere - very comfortable rooms with separate sitting room and bedroom, with excellent kitchen facilities.
• Laks (10/5): Exceptional -
• Herculs (8/5): Very good -
• Joan (9/5): Keep it up - It was a short stay but enjoyed it the rooms are clean and well organized. will definitely be back.
• Amir (5/5): The hotel must lower prices in relation to the value, you can find cheap hotels that offer much more - Location was good Gym is small but reasonable Comfortable bed Staff service was good The room was soundproof which is a big plus when staying in Kampala The room was much smaller than the pictures The shower head was really small. There is no bidet in the bathroom. They charge for laundry services at exorbitant prices! As someone who has stayed in hotels all over the world, this hotel was completely reasonable and the most I have ever paid for the value it offers. I will not be staying at this hotel again due to the price and the small value for money.

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