Sun Star Grand Hotel

Location: 665-667 Quezon Boulevard, Quiapo, Manila, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Ironing service
• Karaoke
• Non-smoking throughout
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Key access
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Sun Star Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite has a flat-screen TV, a tea and coffee maker, a seating area, as well as a safe deposit box. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Concierge services

• Deluxe Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Concierge services

• Junior Suite

  Featuring free toiletries, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Concierge services

• Premier Room (No Window)

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. This double room features air conditioning, a seating area and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Bidet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Concierge services

Guest Reviews

• Stephen (7/5): Great value for money . A gem in quite a basic area of Manila - Great value for money Location
• COMBALICER (10/5): -
• MARY ANGELENE (9/5): - I liked the staff and the overall cleanliness of the facilities. The stay was very accommodating, the distance from LRT Recto Station was very convenient. Some items included in the booking were not present.
• Inaldo Soares (7/5): - Mesmo tendo chegado com minha hospedagem antecipadamente quitada me exigiram um depósito de hum mil pesos filipinos. Só aceitavam em cash e na moeda local. Como não tinha esse valor na chegada, o meu passaporte ficou retido como garantia. Já viajei o mundo todo e nunca isso me ocorreu.
• PAUL (9/5): -
• IBRAHIM (6/5): كان الفندق جميل وهاديء لكن الان وجود الفئران فيه قد نغير لفندق اخر اذا لم يعالجوا الوضع - هادئ وتعامل الموظفين جيد وجود فئران في بعض الغرف مثل غرفة ( 404 ) تنزل من السقف .
• Lecuona (3/5): -
• Leon (8/5): -
• john (8/5): -
• Michel (7/5): Un très bon emplacement dans le vrai Manille - Bien placé, en sécurité. Un endroit où on peut apprécier un vrai quartier de Manille, authentique et sympa ! L'isolation phonique (l'hôtel donne au dessus d'un Boulevard) est vraiment à améliorer . En 2026 il existe des solutions .... Cette demande de caution et dépôt de 1000 pesos est d'un autre temps. Aucun autre hôtel demande cela. Papiers et démarches pour rien à l'hôtel donc et ces 1000 pesos sont prévus pour être dépensés pour le commerce ou le tourisme aux Philippines, pas immobilisés pour ......rien.
• Jhen (10/5): -
• inmaculada (4/5): No vuelvo a Manila - Nada pero el personal muy amable Instalaciones, el aire acondicionado hace un ruido insoportable y si lo pone el vecino peor, ubicacion: barrio muy sucio y inseguro desayuno: elegias las alternativas q tienen oero deja mucho q desear
• Roan Mae (7/5): -
• Dave (3/5): -
• Ritchelle (10/5): Comfortable and so relaxing. - We love the hotel, the rooms. It’s for family. It is our get to Hotel when we are in quiapo for an event. Nothing.
• Ma Ferolane (9/5): -
• Evelyn (5/5): - Good price Dirty water comes frim the faucet
• Lancy (7/5): - Staffs are good. There are cockroaches roaming around, especially in their cabinets.
• 007 (6/5): ausreichend - Personal sehr freundlich. Lage sehr schlecht. Frühstück schlecht
• Reina Aizza (7/5): -
• Olga (1/5): Frustrating and devastating. - Just the locarion The noise from the event. The cleaning after the event, dawn time pushing and pulling of tables and chairs up stairs are very annoying. Other guests from the other room and hallway are very noisy. Attendant at the front desk not so accommodating and inconsiderate.
• Suheyla (1/5): -
• Lipit (9/5): -
• Espina (8/5): -
• Maria Sabrina (8/5): - Killed around 3-5 small cockroach during my stay
• Mark (1/5): -
• Robin (9/5): - The staff were exceptional. Breakfast was Vgood. Room was large, clean and well kept. Nothing springs to mind.
• Kountis (7/5): -
• FRANCK (5/5): Je suis resté 3 jours au lieu des 6 prévu - Emplacement central dans la ville Impossible de dormir à proximité d une 4 voie de circulation
• Péter (3/5): - no window in the room, no fridge
• JUANITA (6/5): Overall it's good but it could be better. - Breakfast was given early for the examinees. The quantity is quite small and there's nothing to choose from, the drinks were the same every day. The breakfast was delivered also for the companion even if not an examinee, so cold when it is breakfast time.
• Jay (9/5): - The breakfast and service. None
• Buelva (8/5): My stay with your hotel is nice.Its been accessible to many place to go. - The breakfast was served on time.Food was ok.Thank you for your good service. It could be better if you provide an electric kettle for the visitors to have coffee anytime they like.
• Carlito (8/5): -
• Denise (5/5): -
• Suzi L.A (8/5): Sepadan dengan harga - Kamar cukup luas dengan pemandangan ke arah jalan raya. Kamar bersih, tempat tidur bersih dan cukup nyaman. Staf ramah dan sangat membantu. Hotel cukup dekat dengan Quiapo Muslim Town untuk mencari kuliner halal. Lokasi juga tidak terlalu jauh dengan tempat-tempat wisata penting di Manila. Ada layanan kebersihan setiap hari. Walau saya memesan kamar dengan sarapan tetapi saya tidak mengambil sarapan di hotel karena khawatir dengan ke-halal-annya. Ketel listrik tidak otomatis tersedia di kamar sebelum kita menanyakan ke resepsionis.
• Renalin (7/5): - no parking area
• RAJAN (8/5): - The rooms were good, but they did not provide breakfast
• Royce (10/5): -
• Royce (10/5): -
• AL AMIN (6/5): -
• Krisna ien (7/5): -
• Billy (7/5): The WiFi was the only real problem that we had staying at the property twice recently - The staff was great, did everything possible to offer a pleasant stay for the customer, and the price is fair. The WiFi is extremely weak, doesn’t work at all. Some rooms have refrigerators and some don’t.
• Royce (10/5): -
• Michel (9/5): Un hôtel sympathique et vraiment bien placé ! Merci ! - L'Hôtel Sun Star est idéalement placé dans l'authentique Manille. Le personnel est sympathique et c'est un vrai plaisir d'y faire un séjour.
• Giovanna (7/5): Good for 1 night - What we liked about our short stay: location, it's near Quiapo Church, Binondo and Divisoria. Staff, available and professional in all times. Bed, nice large bed Baggage deposit- they allowed us to left our bags after checking out What could the hotel improve: Since the location is the best part, it comes also with negative aspects, location is in a very busy and hustling street of Manila and we can hear all the noises from the vehicles, street vendors outside since the windows don't have proper noise isolation; -the airconditioning in our room is very old and very noisy in any mode you put, we just didn't turn it on since a little air was also entering from the window but imagine during the summer, you would't even have the chance to sleep because outside is noisy and also in your room -cockroaches, yes there were many cockroaches in the room and i guess there will be bed bugs as well -breakfast, i expected more but we just received our food in a paper box with a little tocino and tapa on the side and the rest was rice
• Soneja (9/5): -
• Elanor (4/5): -
• Kenzo (10/5): 満足 - スタッフの対応 エアコンが古い
• Raquel (5/5): -
• Malerov (6/5): - Friendly stuff and quite good breakfast Very noisy Air-conditioning, location of the hotel in not a friendly looking area
• Juan Carlos (6/5): -
• Mwega (7/5): -
• Filic (10/5): -
• Gerald de Joya (8/5): - The location is very near to everything Location
• Chiara Gen (3/5): - The guard was very kind to help us with the luggages. I gave this hotel 1 star only because they charged me an additional 250 pesos for dirtying a towel. I dyed my hair one month ago, of course when i showered some of the colour would transfer in the towel. They said the spots DIDN’T COME OFF, i asked if they tried to wash it because i was sure that it would go away. THEY DIDN’T EVEN TRIED TO CLEAN IT OFF. I paid the additional 250 and took the towel at home, unfortunately i forgot to take a picture of the spots, but look at the towel now. I washed it on the washing machine and the spots were completely gone. They only want your money, they’ll do anything to charge you even more. The breakfast is not even that good. Really bad hotel, I don’t recommend it.
• Delfim (7/5): -
• Elanor (1/5): Bad - Was able to sleep well Too many cockcroaches, rooftop unaccessible, quite noisy
• Elanor (5/5): Just fine - Its clean and quiet The staff who attended me asked for another 1000php bill just because the bill is not looking new to that staff. Choosing bill is against the law.
• Marianne (10/5): Exceptional -
• Ben (7/5): Good -
• Leah (8/5): Very good -
• Ian (7/5): Good - Spacious and very good staffs Wifi network is such a headache.
• Michael (8/5): What I like and dislike about Sun Star Grand Hotel - Good food, good stay. I hope there could be service water or at least water dispensers along the hallway as amenities.
• Anita (10/5): Exceptional -
• Paúl (3/5): Poor - They make us pay for towels, the room was nosy and the first room they gave us didn’t have a window.
• Mariano (8/5): Very good -
• Raquel (9/5): Superb - All the staff were very courteous, friendly, accommodating and always smiling- the security guard at the ground floor, the receptionists, housekeeping and the staff serving the breakfast. I highly recommend this hotel for those who are taking the board exam because the hotel staff and management were very considerate to serve breakfast as early as 4 a.m. for the examinees, which is very helpful because we need to go to the testing site early. The bed and pillows are comfy and the room size is fine. The inner bottom part of the electric kettle in my room has rust but the staff immediately replaced it upon my request. It would be great if they will check it first before the check-in time of a new guest especially if there is a senior or any guest who doesn't have clear eyesight that could have boiled water with rust.
• Juanita (8/5): nice place to stay - location, near to school, church, and restos none so far
• LURDES (6/5): - Recepção no terceiro andar. Só tem um elevador. Entrada bastante desnivelada. Situado na velha Manila, mais tradicional e perto de alguns mercados locais. Zona com muito trânsito. O meu quarto não tinha janelas. Muito espaçoso, confortável e sem barulho. Quartos com janela ficam sujeitos ao barulho intenso de uma cidade asiática com toda a gente a apitar constantemente. Pequeno almoço levado ao quarto. Muito fraco. Staff muito simpático.
• Dana (8/5): We had a nice and comfortable stay , though they dont have parking. Wifi is weak but the room is clean and very spcious - Very spacious, clean and comfortable Dont have parking, weak wifi signal and the aircon is quite noisy
• Pe (6/5): Pleasant - Close to old town Noisy air conditioner, no window in room (window was on room pic, no info about 'no window ') no WiFi at hotel in day when we're staying, breakfast 3/10
• Tunday (8/5): Very good -
• Ariza (8/5): Very good - Everything is nice about this hotel. Spacious room Nothing
• Ariza (9/5): Superb - Everything.. spacious room Nothing
• Sebastian (7/5): Good -
• Analyn (10/5): - I booked a room for two nights for my two sisters (one of them was taking her nursing exam in San Sebastian College). They liked the room; the staff were friendly and the room was clean. They were satisfied with the service they got.
• Kadil (9/5): Superb -
• Joelyne (9/5): Superb -
• Benjamin (9/5): Great place to be if visiting Manila -
• Gregorio (6/5): - front entrance of the hotel is crowded with street vendors, blocking the hotel entrance. Guests floor hallway is extremely warm. Guests room is OK
• Del (8/5): Very good -
• Jaclyn (10/5): - Very friendly. Very clean. Feels luxurious.
• Shiela (5/5): Passable -
• Diep (10/5): Exceptional -
• Amy (5/5): Almost good - Almost ok except for small cacroaches roaming inside the room specially in the bathroom. Towels are not white anymore but yellowish. Linen are sometimes itchy.
• Christine (6/5): Pleasant - Staff are helpful and approachable Room infested with roaches
• Ma. (9/5): Superb - Weak/slow wifi
• Vea (10/5): Exceptional -
• Annie (8/5): Feedback - The hotel staff are very accommodating. The location suits our purpose. The facility is good. My son enjoyed the breakfast, delivered as per the requested time. Just a suggestion, it would be great if there will be a regular pest control in the facility as there are small cockroaches in the room especially in the toilet.
• Cath (9/5): Heart of Malia - Location (it’s on heart so is noisy but that suited me) Breakfast Large room Hidden cost at check in (tax and deposit)
• Francia (8/5): Very good - Good food
• Manait (10/5): Exceptional -
• Jovelyn (10/5): Keep it up! - All None
• Gergely (3/5): Cockroaches, mice and loud noise. Avoid! - Staff is nice and are trying to solve your problems, but they don't have the resources Cockroaches everywhere, extreme noise from the street and old AC. Had to relocate to an even louder room because of a mouse they couldn't catch. You will NOT have any good sleep here
• Emerson (8/5): Very good -
• Kadil (8/5): All in all its a good hotel. - Comfortable bed, nice shower, clean except the water drifting from the AC. Nice tables. Only one power outlet for refrigerator and tv. Need to install more electrical outlets.
• Evgeny (7/5): Fine if you want to live in the center for whatever reason - In the center Breakfast Secure No window Air conditioning is old and noisy
• Viola (3/5): This hotel is in the hassle and buzzle of overcrowded Manila with few amenities. - Staff were very friendly and accommodating. We had some slight language difficulties at reception. Room service was professional. Breakfast service was punctual. Security at the entrance was ever present and professional. The reception area, stairs, lift and corridors are clean, reception is one of the few areas with air-conditioning. My room was of a good size, with a comfortable bed, clean bed linen and a window. The shower, toilet and fridge worked well. Wifi was excellent. I arrived late at night and was glad for the 24-hour reception service. The message regarding the 1,000 Pesos damage deposit hadn't reached me and I was surprised. When I went to my room I noticed it didn't have a window. When I asked about this at reception, the resonse was: did you request a room with a window. I wasn't aware that this had to be requested. However, my room was changed promptly and I was given 507. With some good features (see above) the room's air-conditioning didn't work, but I could open the window at night. It was extremely noisy being located next to be busy road and with loud music day and night. The TV didn't provide the mentioned channel list and I'm grateful for the staff member to show my how to switch it on. In the process the TV almost fell off the wall. I never touched it again. Sadly many of the towels were dirty / overused and insects were crawling in the room, despite of good cleaning efforts. There was no wardrobe, just 2 hooks on the wall with 2 cloth hangers. A number of drawers helped. There is no breakfast room and breakfast can be ordered at reception - no vegetarian options, but a special service of pancakes was arranged - thank you. Water was also supplied promptly.
• Benedict (10/5): Exceptional -

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