Costa Brava Apart Hotel & Suites

Location: Avenida Bustillo km 22, San Carlos de Bariloche, ar

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Swimming pool
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Table tennis
• Ski storage
• Currency exchange
• Solarium
• Darts
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kids' outdoor play equipment
• Heated pool
• Baby safety gates
• Public Bath
• Infinity pool
• Outdoor furniture
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Security alarm
• Mobile app for room service
• Ski storage
• Television in common areas
• Express check-in
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Playground on site
• Ski equipment rentals on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Japanese garden
• Secured parking
• Golf cart
• Fishing nearby
• Horse riding nearby
• Snow sports gear
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Apartment with Park View

  This apartment's special feature is the pool with a view. Featuring a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Guests will find a refrigerator, kitchenware, an oven and a microwave in the kitchen. The apartment also provides guests with a barbecue. Boasting a terrace with garden views, this apartment also provides a washing machine and a flat-screen TV with streaming services. The unit offers 5 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Baby safety gates
  • Infinity pool
  • Heated pool
  • Plunge pool
  • Pool towels
  • Pool cover
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Apartment with Lake View

  This apartment features a pool with a view, hot tub and fireplace. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-equipped kitchen. The apartment also offers a barbecue. Boasting a terrace with lake views, this apartment also provides a washing machine and a flat-screen TV with streaming services. The unit offers 5 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Fireplace
  • Interconnected room(s) available
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Baby safety gates
  • Infinity pool
  • Heated pool
  • Plunge pool
  • Pool towels
  • Pool cover
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Access to a private beach
  • Concierge services
  • Hand sanitiser

• Apartment With Lake View

  This self-catering accommodation features a balcony and views of the lake, and is fitted with heating, fireplace, and a 32" plasma TV. A coffee and tea set is provided as a courtesy. Change of towels daily. Cleaning service every 3 days.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Infinity pool
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Standard Apartment

  The pool with a view is a top feature of this apartment. Boasting a private entrance, this apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-equipped kitchen. The apartment also includes a barbecue. Featuring a terrace with garden views, this apartment also features soundproof walls and a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Infinity pool
  • Heated pool
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

Guest Reviews

• Nancy (10/5): -
• CRISTIAN (10/5): -
• maia_feres (1/5): ELES TE ROUBAM E MENTEM - ATENÇÃO: NÃO FIQUEM NESTE HOTEL
Fui vítima de uma cobrança indevida de US$ 400 no meu cartão de crédito, feita pelo próprio hotel, que nunca foi devolvida. Logo após fazer a reserva, percebi na fatura que o valor havia sido debitado. Ao entrar em contato com o Booking, fui informada de que o hotel alegou se tratar de uma taxa cobrada na Argentina. Ao chegar, conversei com a Patricia, que me explicou da taxa argentina, e alem dessa taxa disse que teria outro custo extra pois o meu bebe de um ano (que dorme na minha cama e mama) não estaria na reserva e me cobraria o valor o 160.000 pesos pelas 3 diárias. Mesmo achando absurdo, aceitei. Depois, pesquisei e descobri que a tal taxa de US$ 400 só se aplica a hóspedes argentinos — como sou brasileira e paguei com cartão internacional, não deveria pagar. Ao confrontar Patricia, ela mudou a versão, dizendo que cobraria pelo bebê US$ 200 por dia (R$ 1.000/dia). E que não sabia da taxa para argentinos pq estava apenas 6 meses lá. MENTIRA! Tem avaliações falando das grosserias de Patricia de 3 anos atras. Questionei o novo valor do bebe, pois no check-in havia sido outro valor, mas ela respondeu que “não tinha autonomia” e que o gerente estava em Buenos Aires. A partir daí, vieram contradições, grosserias e gritos, tornando a estadia extremamente estressante. Falei várias vezes com o Booking, mas me informaram que o hotel é quem processa o pagamento e decide o valor — ou seja, nada poderia ser feito. Ou seja, tentaram me cobrar uma taxa indevida, e quando questionei, aplicaram um valor abusivo para um bebê. Muito cuidado ao fornecer seu cartão de crédito aqui no booking — minha experiência mostrou que uma pessoa desonesta (como Patricia) consegue facilmente roubar o seu dinheiro. Resumindo, Patrícia fez da nossa estadia um inferno,uma pessima Não é um lugar para famílias. Basta ver a placa na piscina que diz: proibido crianças. Esse é apenas mais um review sobre o quão grosseira Patrícia é. ATENÇÃO: NÃO FIQUEM NESTE HOTEL
Fui vítima de uma cobrança indevida de US$ 400 no meu cartão de crédito, feita pelo próprio hotel, que nunca foi devolvida. WARNING: DO NOT STAY AT THIS HOTEL I was the victim of an unauthorized charge of US$ 400 on my credit card, made by the hotel itself, which was never refunded. Right after making my reservation, I noticed on my statement that the amount had been charged. When I contacted Booking, I was told the hotel claimed it was a tax charged in Argentina. Upon arrival, I spoke with Patricia, who explained about this so-called Argentine tax. In addition, she said there would be another extra cost because my one-year-old baby (who sleeps in my bed and is breastfed) was not included in the reservation, and she would charge 160,000 pesos for 3 nights. Even though I thought it was absurd, I agreed. Later, I researched and found out that this “US$ 400 tax” only applies to Argentine guests — as I am Brazilian and paid with an international card, I should not have been charged. When I confronted Patricia, she changed her story, saying she would charge US$ 200 per day (R$ 1,000/day) for the baby, and claimed she “didn’t know” the tax was only for Argentines because she had only been working there for six months. LIE! There are reviews mentioning her rudeness dating back three years. When I questioned the new baby rate (since at check-in she had quoted a different amount), she replied that she “had no authority” and that the manager was in Buenos Aires. From there, it was a sequence of contradictions, lies, rude behavior, and shouting — making our stay extremely stressful. I spoke with Booking several times, but they informed me the hotel is the one that processes the payment and decides the amount — meaning there was nothing they could do. In short: they tried to charge me an illegitimate fee, and when I questioned it, they imposed an abusive daily rate for a baby.
• ferordonez (9/5): - La ubicacion No tiene servicio de desayuno El checkout es 10 am
• reis (10/5): maravilhosa - As acomodações são perfeitas e a vista da janela é magnífica tudo perfeito
• Ana (8/5): Beautiful view - The apartment and premises That it does not offer breakfast and restaurant services
• Anonymous (9/5): Superb - Beautiful views, friendly staff.
• Dmitry (6/5): Very nice place, but very poor service. Overall one of the worst value/money bookings - The place is gorgeous, and all the kudos to the gardner, the territory literally drowned in flowers. The lake bank is just one minute walk and there is a nice tree house for kids. During our stay with Costa Brava Apart Hotel and Suits, we faced some issues that we did not expect to find in otherwise a nice place. However, some things were nasty and one even outrageous. As for the issues that caused certain questions and discomfort: Before we even start - the host's page on booking.com says they speak both English and Spanish. No way! Don't speak Spanish? Your problem! 1)Large construction site on the territory - not cool. This is something you would expect to be notified about before you are booking an apartment. There will be a bar and a restaurant, but not yet. Construction instead. You can get a coffee in a vending machine. 2) Significant amount of kitchenware was out of order and/or uncomfortable to use: -pan not suitable for frying without food stucking to it -broken cooking spoon -baking tray not suiting the oven sizewise - the oven door simply didn't close. -gas stove handles getting burning hot during cooking -a meat frying pan with a thick layer of fat and dust - when we switched the kitchen hood system on, the shaking was so strong that some dishes fell from the open shelves above our heads right on the floor - it was a pure luck our one year old daughter was not crawling there. 3) pool is nice, but full of dead flies - swimming in the flies soup. The worst impression however was from a woman who was supposed to welcome guests and take care of their needs. Didn't speak English, was not welcome, rather cold as ice if we speak of the attitude. We communicated through whatsapp, she cherry picked which messages to answer. Pay attention - you'll have to pay 30 dollars for the dish washing in the end! Ready to pay yourself? No way, still pay! As though it was not enough, in the end she called us "barbarians". Little can be added to these words from a person who is the face of the hospitality sector.
• Juan (3/5): unpleasant stay - Extremely disrespectful treatment by manager
• Josephine (8/5): Wonderful views - We had a welcome from hosts Patricia, Manuel and Froppy (?) the dog ☺️ The apartment was super clean and very spacious with a wonderful view over the lake! and a lovely terrace to relax on. The kitchen could have a few more pots and pans. The pool area was run down and not very comfortable but they are renovating so maybe this will change in the future.

Photos