The ApplePeach House

Location: Corner Rosario and Marquez Street, Albay, Bicol, Legazpi, ph

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Car hire
• Massage services
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Art gallery on site
• Wine release events
• Reception hall
• Secured parking

Rooms Available

• Standard Queen Room

  Providing free toiletries, this double room includes a private bathroom with a shower and a bidet. The double room provides air conditioning, soundproof walls, a tiled floor, a flat-screen TV with cable channels, as well as mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Bidet
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower and a bidet. The twin room provides air conditioning, soundproof walls, a tiled floor, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Bidet
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Family Room

  Offering free toiletries, this family room includes a private bathroom with a shower and a bidet. The family room offers air conditioning, soundproof walls, a tiled floor, a flat-screen TV with cable channels, as well as mountain views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Bidet
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Standard King Room

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Bidet
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

Guest Reviews

• Maria (8/5): Very good - The location was excellent with a great vista of Mayon Volcano! The surrounding neighborhood was relatively walkable with lots of great food establishments around. There was a service access door right next to your room. The door was very noisy when operated and we could hear it loudly inside our room whenever staff went in or out.
• Hamish (2/5): - Booked king bed, with breakfast, there was no hot water, the bed I got a best was a double, and the place is a complete dump. AVOID
• Bruce (6/5): Room was adequate but nothing special for the money - The staff was exceptionally friendly and helpful. Beware of additional pet charge not quoted by booking.com site.
• Hudson (10/5): - Our stay here was wonderful. Staff was friendly and rooms were nice and clean
• Michelle (7/5): Good -
• Nuñez (10/5): Exceptional - We checked in past midnight and we were still accommodated by the hotel. None.
• Zenaides (8/5): Very good -
• Diana (6/5): Pleasant -
• Maita (5/5): Passable - the location and staff the bathroom is not that clean,complimentary kit was incomplete
• Antonio (6/5): - What I did like was many areas nearby where u could go SM mall , mayon volcano etc … what I didn’t like was staff minimal interaction with customers .. very little knowledge of activities nearby … and upper management disconnected with the customer
• Jelly (2/5): - The hotel was dirty . Very bad odor I cannot take the smell so I left and rebooked to another hotel . I will not recommended this hotel to anyone to stay No hot water run it for 10 min no hot water at all.
• AMABEL (8/5): - Nothing is unique with the property, the service is nice and the staff is good.
• Verified traveler (6/5): - Very good location near Cathedral, plaza, restaurants, grocery, bakeries. Leaking pipes in bathroom. Small and thin towels. No facilities for hearing water for tea or coffee in the room. Only water dispenser in ground floor dining area has chiller and heater.
• Verified traveler (8/5): Helpful staff and clean room - Very good area as close to where needed to be. Breakfast was ok and WiFi was not very strong. But staff helpful and room nice and large. Just what needed for the night
• Verified traveler (8/5): - Like it since it is in the city itself, near everything.
• Verified traveler (4/5): - No wake-up call - No Wifi- No hot water. Very nice warm greeting at check-in. Our prepaid reservation was all in order and efficiently handled. Public area covered in a variety of bright paintings in primary colours yet our room had no decoration at all. Depressing view of a wall from our room at the rear of the property Our bed slotted into a recess which was so tight that it did not allow for a bed-side table. No control of room lighting from your bed, only from the switch by the door. No wardrobe, only a couple of hangers. The hotel was clean but there was a blockage in our sink and it took a long time for water to drain away. Wi-Fi was not available anywhere on the property. This was not pointed out when we checked in. When I went down to reception to request the password I was told that the router was damaged and they were waiting for it to be fixed. Whilst I was at reception I requested a wake-up call for 05.00 and transfer to the airport at 06.00. By chance we awoke around 04.30 and commenced to prepare for departure. We showered in cold water as warm water was not available at that time of day. We were lucky that we did wake up when we did as we did not receive a wake-up call! I pointed this out at reception and was told that they had made several calls but did not receive an answer. I did point out that they could have knocked on our door to make sure that we were awake. If we had over-slept we could easily missed our flight.
• Lourdes (10/5): Recommendable - Very nice and helpful staff , great customer service, safe quiet clean place, Thank you , we all had a great time
• Mark (8/5): Weekend gettaway - My Filipina wife stayed here with her three kids and found the hotel to be good. She was happy with it and would come stay again.
• MAE (2/5): Never Again - We were given a different room from what I originally paid for. I booked for that certain room so my kids can comfortably rest after a very busy day, but we all ended all squeezed up in a queen bed, my husband ,me -breastfeeding mom-,a breastfeeding baby and a toddler. The bathroom door has a squeaky sound so we had to be extra careful in opening it so as not to wake the kids. They don't have complimentary slippers, comb, tissues and we have to ask for toothbrush. Will not recommend for family with small kids. We tried contacting the management but no response at all. Never again.
• Verified traveler (8/5): - They didn't have our reservation from expedia but were very helpful in trying to get us into a room as quick as possible. Staff were very helpful and friendly throughout our stay. My only negative is that the paperwork stated restaurant was open but when we went down for dinner it was closed.
• Marcelina (10/5): its a cozy hotel, loved our stay,my kids love it. - good experiece, we enjoyed our sty, this place is close to restaurant and other places to eat.
• Marie (4/5): MK Florida USA - The Hotel was ok. Staff are okay. On our 1st day we were resting there was a lot of pounding above our room. So we called their attention. I called the front desk several times no answer. Then I found out that their phone was disconnected. Hot water was controlled by housekeeping every time they clean the room.So when you get back from walking around the city you get a cold shower. Breakfast there was not a lot of choices. TV remote control is not working as well as the A/C. No wash cloths, hand towels, Toiletries provided. Shuttle to airport is not provided if you have an early flight. You have to pay extra if you want to use the hotel shuttle because their driver lives 2 hours from the hotel.So we ended up renting a Tricycle and paid our ride to the airport. Wifi is very slow and it's always off.This hotel needs improvement. I will not recommend this hotel to my friends and families.
• Verified traveler (2/5): - The hotel is not perfectly safe for personal belongings. They don't have safe for cash, passport, etc. I have to carry all my money in a bag whenever I leave the hotel. Does not have fridge for meds to be at colder temp. I don't call what they serve a breakfast. It was one fried egg, small fish portion, a little bit of fried rice and instant coffee.The room needs a luggage rack. I slept with my bag & stuff on my bed.
• ashley (8/5): My stay at Apple Peach House - Arrived at hotel got a upgrade free to a room with a balcony. Decore in reception haphazard. Room big bed good. Housekeeping needs improvement day excelent can not do enough 4 you. Restaurant limited on choice and is in reception area but food good value. If visiting Lagazpi only about 30 taxis in the city if possible use hotel transport charge the same as taxis transport to and from airport free if u contract them.
• Verified traveler (6/5): Friendly & courteous staff but there is a catch! - Staff were friendly and courteous, however they need to improve their facilities. The bathroom stinks, there were insects at the door and the airconditioner wasn't that cold. Location is excellent. Management should not ignore the problem with their facilities and should hire a good maintenance team.
• Marwin (4/5): Disappointing stay - Shuttle service to and from airport is disappointing. They can't pick you up earlier than 8am and they don't have services on sundays. We have to wait past 2pm to get settled in our room since the room wasn't cleaned up by check in time. Since cleaning was rushed, restroom was smelly. We stayed at room 203.
• Verified traveler (4/5): Staffs weren't approacheable. - There was a leak on the AC. There were mosquitoes in the room. The room smelled bad. Too expensive for this kind of room.
• michael (8/5): - Cute boutique hotel with great customer service. Nothing at all going on in the local area and you have to travel to still not have much going on. Airport shuttle which was great and good free breakfast.

Photos