Holiday Inn Express & Suites Medina by IHG
Location: 5185 Gateway Drive , Medina, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Welcome to Holiday Inn Express & Suites Medina, an IHG Hotel!
Convenient Location: Situated near Akron Zoological Park and Akron Art Museum, our hotel offers easy access to top attractions.
Modern Amenities: Enjoy our fitness centre, indoor pool, and free WiFi throughout the property for a comfortable stay.
Exceptional Service: With a 24-hour front desk, business centre, and a sun terrace, we are dedicated to making your stay memorable.
Experience convenience and comfort at Holiday Inn Express & Suites Medina. Book now for an unforgettable stay!
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Outdoor furniture
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Reception hall
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)
1 Twin Bed
Individually furnished room
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
-
Suite, 1 King Bed, Non Smoking
1 King Bed
525 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Suite, Multiple Beds, Non Smoking
2 Queen Beds and 1 Double Sofa Bed
525 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Executive Suite, 1 Twin Bed, Non Smoking
1 Twin Bed
Individually furnished room
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, king sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
-
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
2 Queen Beds
375 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
-
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
2 Queen Beds
375 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
-
Suite, 2 Queen Beds, Accessible, Non Smoking (HEARING)
2 Queen Beds
525 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Room, 2 Queen Beds, Non Smoking
2 Queen Beds
375 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Room, 1 King Bed, Accessible, Non Smoking (HEARING)
1 King Bed
375 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Room, 1 King Bed, Non Smoking (Leisure)
1 King Bed
375 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
1 King Bed
375 sq feet
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Roll-in shower
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Standard Queen Room with Two Queen Beds
This double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
-
Standard King Room
This double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
-
Standard Room
Please note that the room type and bed type is selected at check in and subject to availability. Special requests cannot be honored when booking this room type.
Max Occupancy: 2 (2 Adults)
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
-
Double Suite
This suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 6 (6 Adults)
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
-
King Suite
This suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
-
King Room - Hearing Accessible/Non-Smoking
This double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Hearing accessible
-
Standard Queen Room with Two Queen Beds and Tub - Communications Accessible
This twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
-
Suite with Two Queen Beds - Communications Access
This suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 6 (6 Adults)
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Hearing accessible
-
Standard King Room with Roll-in Shower - Mobility Accessible
This double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
-
Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
-
One-Bedroom King Suite with Spa Bath
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
-
King Suite with Disability Access and Bathtub - Non Smoking
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
Guest Reviews
- Edoardo (10/5): Struttura pulita e confortevole - Struttura pulita e confortevole La colazione dovrebbe essere più varia
- MaryBeth (10/5): - Very clean and nice place
- Hyatt (10/5): BEST HOTEL IN MEDINA OHIO - This Hotel is in my original Hometown. This Hotel went out of their way to help soothe the pain of returning for my Best Friend's Funeral. Liked Everything.... Especially the staff and the cleanliness throughout this Hotel.
- Teresa (8/5): -
- Katie (10/5): - Hotel was beautiful at first sight walking in the door and greeted with friendly staff. The facility is well kept and modern. I really liked that hand soap, lotion, shampoo, conditioner, body wash, was all provided. No bars of soap, was so nice to have liquid form. Our room had beautiful view and it was clean and spacious. Will definitely come back again. Thank you! The price was a little high, but it was worth it. Bed could be a little more soft
- Nicholas (10/5): -
- Bryanna (10/5): -
- Bryan (9/5): -
- Kevin (10/5): Breakfast was amazing and rooms were quiet and clean - Breakfast was amazing. The hotel was clean. Beds could be a little comfier
- Vanessa (10/5): -
- Jaime (10/5): - Front desk was very friendly and helpful.
- Debra (10/5): -
- Jose (7/5): -
- Matthew (10/5): -
- Stephanie (10/5): -
- Carl (10/5): Awesome - Everything was awesome will stay there again for sure loved it every once was nice Everything
- Alicia (9/5): - Breakfast was wonderful
- mary ellen (9/5): -
- Sutter (7/5): -
- Matthew (9/5): - Very spacious room Only thing we had a problem with was when the jets were turned on in the spa tub a bunch of black pieces starting floating like it hadn’t been cleaned. So we got out and drained the tub and refilled it
- Victoria (10/5): Fantastic! Would definitely stay here again! - The breakfast was delicious. All of the food was fresh and hot. They had a very nice variety of things to eat. The mini omelets are so good! I really don't have any complaints about this location. I was really impressed.
- Terry (10/5): - Clean, quiet, comfortable and easy to access
- Edoardo (10/5): All good! - All good! Nice Hotel with nice American breakfast Nothing
- TERRANCE (10/5): - I can't rate the breakfast because I ate elsewhere but the overall stay was excellent. I'd recommend it without a doubt.
- Jake (10/5): - Good
- Beth (9/5): Very good - Convenient to visit family; clean Quiet Breakfast pretty good.
- Lois (8/5): - the hotel is clean with friendly staff its in a quiet area with restaurants nearby Bed was comfortable plenty of parking
- Marcia (6/5): - Convenient for our wedding venue. No handicap parking available Saturday night and 1 door out of order. Sunday night was good.
- Robert (10/5): - Loved the warm cinnamon rolls. The room was very large and modern. Very nice
- Julie (10/5): - We really liked this hotel. It was quiet and comfortable. For travelers that have trouble sleeping because of light the black out blinds were perfect. We also liked the door that closed off the entry and sleeping area. That is an awesome feature. I would highly recommend staying here.
- Jeffrey (10/5): - Loved it, will stay there again for sure!
- Brad (10/5): It was a very pleasant, safe & nice hotel - The view was terrible for +$200 night stay, the entire window was of the metal Porte Cochere. But overall was still a great experience.
- Mary Jane (10/5): - Nice
- Melissa (8/5): A good night - Free EV charging was a major plus! (Though one of the Tesla chargers seemed to be out of order.)
- Crystal (10/5): - It was a great stay
- Jessica (10/5): - Chelsea was lovely, very friendly and helpful. :)
- Pamela (10/5): - Deserves the 9+ rating. I appreciated the EV hookup.
- Linda (10/5): We were staying to attend a family gathering at a private home in Medina - Staff was polite and pleasant Room was clean and comfortable The complimentary breakfast was great N/a
- Antoinette (10/5): Very nice hotel - Great location near Blossom Music. Friendly staff, clean room, comfortable beds, and nice breakfast. I highly recommend this hotel.
- Julie (10/5): - Great service
- Matthew (10/5): - The staff was excellent. Very friendly and easy to communicate with.
- Joseph (10/5): - Free EV charging is a plus. Also there was great water pressure in the shower!
- donna (10/5): - The bed was very comfortable and room and bathroom very clean. They had a pool, gym, breakfast buffet and parking included. There is also a lot of restaurants/fast food within 10 minutes. Interstate on and off within a few minutes. I would definitely stay here again!!
- Roberta (10/5): -
- Jasmine (10/5): -
- Jue (9/5): it is above average - Breakfast is so so, not so much to eat cleanness
- Rhonda (7/5): - Breakfast Roaches
- D8146PDpamelaf (10/5): Great Holiday Inn Express! - We have stayed here 4 or 5 times and love it every time..my only complaint is the breakfast..they have the same exact thing everyday...no egg and cheese omelets, or western omelets, always, scrambled eggs, sausage, bisquits and canned gravy, no variation..it would have been nice to have ham or bacon..the cinnamon rolls were always hot and great..other than that the hotel is clean and well taken care of...we will always stay there when we are home!
- Claypoole (4/5): Disappointing -
- Joseph (2/5): - This is the 4 th stay in this hotel whenever I am visiting the area. . There is dramatic chance in quality from last time I was there ( couple years ) . I found bugs crawling on bed sheets , dead bugs on shower floor. And the pillows are all worn out that there is no support at all. Honestly , I was extremely disappointed and it won’t be easy to give this hotel another try after such experience. Especially with is being one of the expensive hotels around in the area. I hope somebody takes care of all these issues bc honestly many loyal customers like me will select a different hotel for their stay. Thank you for your time into reading this.
- Scott (10/5): Exceptional -
- MICHAEL (6/5): - Average. Too expensive.
- Hatice (1/5): Worst experience ever - Breakfast was average nothing special. Staff’s attitude when a mistake was made. I booked a queen room when I arrived I was given a key to a room. I went to my room there were people in the bad half naked. I immediately closed the door and went downstairs to tell the staff what I witnessed. We were given an option for a king room with broken light over the sitting area. I was not happy with the arrangement staff told me I could go to a different hotel. It was after midnight and nothing was available for that day anymore since it was passed midnight so with no other option I took the king room and was told the manager will compensate their mistake the next morning. Next day, I talked to the daytime manager, Chelsea, she was rude and kept telling me I didn’t book a queen room and I didn’t have a confirmed room on her computer screen instead of addressing my concerns. I have never walked into a room that was reserved for me and witness what I witnessed. This is unacceptable at so many levels, to include the safety and privacy of people that were in the from reserved for me. Chelsea kept saying they got here before I did so the room is theirs. What she didn’t know is the night staff confirmed that the people in my room was moved from a different room because they had issues with their room. This is the worst experience I had in any many other hotels.
- richard (10/5): - Perfect stay!
- Jami (10/5): - Hotel staff were very nice. Room was excellent and everything seemed new and clean. Breakfast was good. Of the 3 hotels we stayed at on this trip this one was the best.
- Robin (10/5): Exceptional - The property was centrally located for us..and was very clean and the staff was very friendly and helpful..
- Potter (7/5): Good - size of bathroom sounds carried from other rooms to ours also, the power went out at 5 45 am...not the hotels fault. but stairs were dark to navigate, nothing was available for breakfast not even bottles of water that would have been nice
- Denise (8/5): Very good - Pillows smell like unclean hair and very uncomfortable
- Millicent (7/5): Good - Could have the outlets looked at. Several didn'twork correctly
- Gregory (9/5): Superb -
- Kevin (10/5): Perfect - Always a great place to stay
- Nicholas (8/5): - Water pressure is awful in the shower, you can barely wash soap off anything. Get rid of water efficient nozzles its ridiculous. I love holiday day inn express but this is the same thing at every location I've been to. AC/Heat is locked at locations also is a problem. Not everybody likes a room at 65 or 72 degrees. When paying money it should be set at whatever temperature I want. Towels you guys should get another distributor. If your not 120 lbs the towels don't reach around your body. Door broke on the east side of the building.
- Jenae (10/5): Convent - Location
- Kevin (10/5): Enjoyed our stay - Location was great for the interstate. Breakfast was excellent. The pool was enjoyable. The pictures online showed you had hot tub was looking forward to sitting and relaxing after driving all day no hot tub
- Andrew (10/5): Exceptional -
- Teresa (8/5): It was a very comfortable stay after a long day of driving. - The breakfast provided both hot and cold options and the coffee was excellent.
- Jason (10/5): - Best hotel in the area, very well kept and amazing front desk staff
- Beth (10/5): Exceptional -
- Crystal (9/5): Family friendly, great location, great atmosphere. Very grateful for staff accommodation in lobby for small birthday par - Loved location. The friendly staff at front desk and cleaning staff. Felt very welcomed. Guest laundry. Not vey many dislikes. A suggestion is in the pool area when the kids got out one of our girls, that was walking out of the pool and with wet on the floor slipped and fell. Would like to see something done to have better grips on the floor for when it gets wet.
- Julie (10/5): Exceptional -
- Martin (10/5): Nothing to complain about here... and I complain! - I had no issues whatsoever. Staff was very friendly and welcoming. Breakfast food was tasty and plentiful. Location itself is quiet, and having the extra door in the room that adds a sense of privacy but also blocks hallway noise is awesome.
- Sinisa (10/5): - New, clean, staff helpfull
- Craig (10/5): always clean and quite - great location and hotel
- John (5/5): Very disappointed because we love HIE and always choose them if available. - Breakfast was very nice and the location was fine. There was inadequate heat. Had to wear a coat to stay warm. The commode ran most of the night. We reported these two issues and were told that was “normal’ for the cold temperatures.
- Cooper (8/5): Very good -
- Carla (10/5): Was on a girls weekend trip. We had a great time! - Clean, friendly staff, breakfast.
- Echole (10/5): - We loved our room and the breakfast!
- Jeffery (10/5): - Clean and polite
- Eicher (10/5): Exceptional -
- Erica (5/5): Kids birthday party ruined my stay - The lady at the front desk was very kind when I approached her. I don't think birthday parties should be permitted at the hotel. I was training in the pool for my job and a big kids birthday party came in and completely took over the entire pool. I had no room to do laps and my kids were practically trampled on. Luckily I told the nice lady working the front desk about it and she talked to the huge group of 10 people having a party that the pool space needed to be shared. I'm sorry but I think this should not be permitted as it got very unsafe with the kids jumping and diving anywhere they please. Don't know if I will be coming back to this location. Might continue to look for other hotels to train at.
- Robert (10/5): Exceptional -
- Russell (8/5): - I’m an older person, I’m not used to doing things through a third party, but they made it impossible to work directly with the Motel. It ended up costing me more money because I could not use my AAA discount. And so many added charges. Thank you
- Cynthia (10/5): - Nice facility. Loved the pool and breakfast. Unfortunately, a wrestling team was not considerate and was running and loud in the hall late at night.
- Andra (10/5): - Great customer service. Quiet and chill atmosphere
- Sinisa (10/5): - Nice,new
- steve (10/5): - N/a
- Anthony (10/5): just outside of busy area. - Was very convenient location. Just south of Strongsville & west of Akron. We visited both while there.
- Leon (8/5): Very good -
- Christopher (10/5): Exceptional -
- Kim (10/5): Very nice - Nice clean modern hotel
- Robert (10/5): - Staff was very helpful and friendly
- lisa (10/5): - very nice and clean. staff very accommodating, pleasant and professional.
- Joshua (10/5): - Clean room. I felt safe and it was quiet.
- Harold (8/5): - Side door badge reader was out of order but u locked all 4 days i was there. Anyone could just walk in at any time all 4 days. I reported this to the front desk (Jim) he said he would it fixed Never did. Unsafe for guests
- Charles (9/5): Superb -
- Irene (10/5): - Very clean, quiet and safe area.
- Gary (10/5): - Did not appreciate that we are charged a parking fee. Unacceptable for this type of hotel.
- Rachel (8/5): - It was nice for the evening
- Whitney (10/5): Exceptional -
- Mahler (7/5): Good -
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