Royal Suite Trinità Dei Monti
Location: Scalinata di Trinità Dei Monti 10, Rome, it
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Private Entrance
Elegant Rooms with Modern Amenities
Experience the charm of Royal Suite Trinità Dei Monti, located in the heart of Piazza Di Spagna. Indulge in the luxury of hand-crafted furnishings and enjoy the convenience of a private entrance from the iconic Spanish Steps. Relax on the terrace or stay connected with complimentary WiFi throughout the property.
Deluxe Breakfast and Prime Location
Start your day with a delicious breakfast served in your room and explore the nearby attractions such as the Spagna Metro Station and Trevi Fountain. With air-conditioned rooms featuring flat-screen TVs and scenic views, Royal Suite Trinità Dei Monti offers a truly memorable stay in Rome.
Book now to elevate your Roman holiday at Royal Suite Trinità Dei Monti!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Car hire
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Japanese garden
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room with Balcony
With a balcony, this air-conditioned room comes with a flat-screen TV with satellite channels, free WiFi and safe. It also features a kettle with a selection of teas, mini-bar and private bathroom with free toiletries and bathrobes.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Deluxe Double Room
This air-conditioned room comes with a flat-screen TV with satellite channels, kettle and safe. The private bathroom comes with free toiletries and a hairdryer. WiFi is free.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Junior Suite with View
This air-conditioned room comes with a flat-screen TV with satellite channels, safe and free WiFi. It also features a mini-bar and private bathroom with free toiletries and a hairdryer.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Suite
This air-conditioned suite comes with a flat-screen TV with satellite channels, free WiFi and a kettle with a variety of teas. It also features a safe, mini-bar and private bathroom with free toiletries and hairdryer.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Outdoor furniture
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Fruits
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Junior Suite with Balcony
With a balcony, this air-conditioned suite comes with a flat-screen TV with satellite channels, free WiFi and a kettle with a variety of teas. It also features room service, mini-bar and private bathroom with free toiletries and a hairdryer.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Outdoor furniture
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
-
Triple Room with Balcony
Guests will have a special experience as this triple room offers a fireplace. This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Fireplace
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Outdoor furniture
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
Guest Reviews
- scinaldi (9/5): -
- Joseph (10/5): - When we arrived, we were informed that we were being upgraded from a standard room to an apartment The apartment was truly unbelievable. Huge rooms, beautiful furniture, high ceilings, beautiful bathrooms, etc. And all in a perfect location, midway up the Spanish Steps. I only wish we had more time to enjoy the terrace. Everything was great. Nothing not to like.
- Edward (10/5): Fantastic staff and location. - Great location. Room was clean and with a great view. Advertised as with a balcony which wasn’t strictly true. You could stand on it I suppose :).
- Irene (10/5): Staff were very attentive, inclusive nice breakfast every morning - Beautiful hotel tucked centrally located on Spanish Steps
- Daniela (10/5): - Splendida location e personale super gentile. Grazie. Passato tre giorni stupendi.
- Alberto (9/5): -
- davide (7/5): Bello….grazie - La posizione Dall’entrata della scalinata abbiamo trovato sacchetti di plastica per terra…ci aspettavamo un po più di cura
- Orhun (3/5): Worst place i have ever stayed in my life and when combined with the price that i paid I DONT RECOMMEND TO ANYONE - Location was one of the best anyone can find in Rome, most of the places are walking distance. I dont even know where to start, we picked junior suite for a better accommodation there was nothing suite about it. First we thought they gave us a wrong room, than i realised they added the photos of the room they gave us after some good photos of a different room. The breakfast was awful, the bathroom was the tiniest i have ever seen in my life, a moderate sized human can hardly close the doors of the shower when inside, the room was moderatly clean, badly designed, there was a door connecting to another room which they hardly did anything to block noise, there are many many more, I DONT RECOMMEND HERE TO ANYONE.
- Fadi (8/5): - The location is prime
The staff is very polite No amenities
- Rita (10/5): La bellezza di Roma - Posizione e cuscini in memory Nulla
- Tony (8/5): -
- Jeanne (10/5): It was comfortable and the location was perfect and beautiful - The hotel staff was extremely helpful AT ALL TIMES, no matter what we asked. The hotel itself was lovely, clean, location was perfect. Can’t think of anything
- Igor (8/5): -
- Manukyan (9/5): -
- Giuliano (10/5): Soggiorno perfetto per un weekend romano. - Soggiorno perfetto per un weekend romano. La nostra camera presso la Royal Suite Trinità dei Monti era spaziosa, con un letto comodissimo e un balconcino affacciato direttamente sulla celebre scalinata: un panorama da cinque stelle lusso. Servizio impeccabile da parte di tutto lo staff. Una nota di merito speciale va al giovane concierge Sebastian per la sua squisita disponibilità nel permetterci di godere del roof garden e del deposito bagagli anche dopo il check-out. Posizione imbattibile, probabilmente la migliore per vivere il centro di Roma. Torneremo sicuramente! Nulla
- antonino (10/5): - Tutto
- Laurence (10/5): Magique 🌟 - L’emplacement est incroyable. Sans subir les nuisances sonores des touristes .
La chambre est très jolie avec une vue magnifique sur les marches, l’accueil adorable nous a été réservé.
- Michelle (9/5): -
- CORINNE (7/5): - On a bp aimé l’emplacement la literie petit bémol pas de placard pour ranger les affaires
Et surtout Sebastian qui va nous aider pour récupérer le costume de mariage de mon mari
- hassan (10/5): -
- Niall (6/5): - Great location friendly staff Bed was uncomfortable
- Peter Rooney (9/5): - The location was excellent. There's a private entrance on the Spanish Steps themselves! The room was charming. The staff were all super lovely. It was a little pricey, but for the convenience and the romance of the location, you can easily overlook that. It's only a few minutes walk to the Spagna Metro, and the taxi rank is only a minute or so to the left of the front door. We stayed in the Junior Suite - the only thing was the water temperature in the shower. It just kept running cold. We had staff in trying to fix it via the tank a couple of times. The best knacky fix we could find was to set the tap at some way between central and left, then run the bath tap until it heats up, switch it to the shower switch instead, and you get 90 seconds - 2 minutes of hot water, then have to repeat the process.
- Cosimo (9/5): - La struttura e la posizione
- Mucio (10/5): -
- Anne (9/5): Great location and comfortable room - Location amazing!!Receptionists very helpful and friendly! Room nice but smaller than usual, shower nice and bed comfortable. It was in a great place to people watch!! Didn’t provide the usual tea/coffee/milk which I like when staying in hotels. Although receptionists tried to accommodate us and that was appreciated . Also, be prepared to climb those steps a lot!!
- veliz (10/5): Magnifique - Emplacement parfait pour tout visiter à pied et superbe vue sur les escaliers de la place d’Espagne Rien
- Fernanda (9/5): Boa estadia. Ótima localização! - A localização é excelente! No meio da escadaria da Praça da Espanha! O quarto eh bom! A comida, eles tem um convênio com a delicatéssen vizinha. Paga-se 15 euro e eh farta a comida! Nada em específico…. Mas tem hotéis com mais excelência! Entretanto, ele atende ao propósito dele!
- Janice (10/5): - Great location. Room was beautiful as was the balcony view.
- Laura (9/5): -
- SUGITA (9/5): -
- ahmed (9/5): -
- ΜΜ (10/5): -
- Franz (9/5): -
- brian (10/5): We had a great time in an excellent situation - Location was excellent
Breakfast was not great The breakfast
- James (8/5): Ideal - Amazing location, right next to the steps, a very Comfortable room and bed and great nights sleep, refreshed to see the city All good once you navigate the entrance buttons outside and the call button for the lift which are
Located downstairs
Next to the pharmacy.
Very nicely decorated rooms comfy bed and food ac control for the room. No problems and great location.
- Angela (10/5): Fantastisch! - Toll alles toll
- Akvile (10/5): Cosy stay with a picture perfect view to the Spanish Steps - Exceptional location and super friendly staff! Enjoyed a lot our little balcony with the incredible view to the Spanish Steps, spotlessly clean and cosy vintage style room. Couldn't dream of any better place for a weekend stay in Rome!
- thierry (10/5): Un vrai moment de détente - Emplacement de rêve et gentillesse et qualité de service du personnel Notre salle de bain était un peu trop étroite...mais pour des vacances ca passe
- Alberto (10/5): Eccezionale - Posizione eccezionale Nulla
- Patti (10/5): Amazing Location! - Let's start with the location, we had a veranda on the Spanish Steps, and the metro was steps away. Very easy to find and an amazing staff. It is in the heart of the Spanish Steps neighborhood with plenty of shopping and dining.
- ANDREA (10/5): Consigliato - Tutto
- Davide (9/5): -
- Iaquinandi (9/5): -
- MICHAIL (9/5): -
- Karen (9/5): Great location, great hotel, highly recommend. - Location is superb. Breakfast was great. Easy walking to some sites, Metro close by for further sites. Very convenient.
- catherine (7/5): the hotel was good, the guy receptionist was very nice while the tall blonde woman receptionist was not helpful at all ! - the property is well located that tourists will enjoy ! the service of breakfast was outside the hotel and it was disastrous ! i paid for all my stay with breakfast but we only ate once as it was a disaster in every angle !
- Copy Center (10/5): -
- Francesca (10/5): Bellezza - La posizione perfetta, le camere bellissime e il personale molto disponibile -
- Chrysa (10/5): -
- John (10/5): Unbeatable views of the Spanish Steps! - In terms of location, we could not have asked for a better view from our balcony, overlooking the Spanish Steps. Tea and coffee making facilities could have been better in particular the provision of milk or milk sachets.
- robert (10/5): -
- Paolo (8/5): - Zentrale Lage, freundliches Personal sehr zuvorkommend und unkompliziert. Die Zimmer sind sehr bescheiden Schall isoliert eher weniger etwas für Lärm empfindliche Menschen. Der Lärm von aussen ist nicht hörbar eher was im inneren ist (Gang usw).
- YUNUS EMRE (8/5): -
- Kerrie (8/5): -
- elisabetta (6/5): - location
- Wendy (8/5): -
- Amy (9/5): -
- OWEN (10/5): - Location and staff
- John (10/5): Perfect location and unique venue - Great and perfect location
- Alessandro (7/5): - posizione dovendo recarsi in un bar all'esterno della struttura la colazione non è molto comoda
- Elena (8/5): -
- Hector (7/5): - La ubicación insuperable. Histórica.
La habitación era super bonita. Los 4 dias el baño olia espantoso e inundaba la habitación.
Cuando llegamos llovía y bajé las maletas por las escaleras y aunque estaba frente al acceso controlado la señorita de front desk super grosera con mi esposa no nos dejaba entrar. Tengan cuidado con su personal.... era una chica delgada rubia.
- Flavia (10/5): -
- BARBARA (10/5): - Posizione e soggiorno eccellente
- González (10/5): - La ubicación excelente El desayuno
- ANTONIO (10/5): Posizione Unica - La posizione è fantastica a pochi metri dalla scalinata, il balconcino permette una vista unica. Il secondo ingresso dalle scale è spettacolare. La stanza è pulita, la struttura elegante, Il personale cortese e disponibile. Rapporto qualità/prezzo ottimo.
- Konstantinos (8/5): -
- Andrea (10/5): -
- Sara (9/5): - Posizione centralissima Ascensore
- ΑΡΙΣΤΕΙΔΗΣ (7/5): - η τοποθεσία ήταν πολύ καλή, πολύ κεντρικά στην Piazza di Spagna, είσοδος και με ασανσέρ από το κάτω μέρος του κτιρίου! το προσωπικό πάντα με χαμόγελο και πρόθυμο να βοηθήσει, η καθαριότητα πολύ καλή. Price for value όχι τόσο καλή το πρωινό δεν ήταν καθόλου καλό. Το κατάλυμα συνεργάζεται με ένα καφέ / εστιατόριο απέναντι από το κατάλυμα το οποίο είναι πολύ κοντά και πολύ εύκολα να πάρεις το πρωινό σου εκεί. Το μόνο πρόβλημα ότι το πρωινό θα μπορούσε να ήταν πολύ καλύτερο δεδομένου του κόστους του δωματίου. Γενικότερα για το δωμάτιο Price for value όχι τόσο καλή
- Guerino (10/5): Fantastico - Posizione eccellente con vista eccezionale. Buona la colazione che è disponibile presso un bar situato difronte la struttura quindi di comodo accesso. La struttura e lo staff sono stati perfetti, l'unica cosa, che è più un consiglio, è che risulta un pò scomodo l'accesso con passeggini, quindi da valutare bene se si viaggia con 1 o più bimbi piccoli.
- Umberto (9/5): - Posizione, colazione (se non si ordinano extra....2 caffe 10 euro), staff gentile, pulizia Nulla.
- Martin (10/5): -
- Croce (8/5): -
- 박 (8/5): -
- Anas (9/5): - The staff were kind, helpful, and responsive to every question.
The room looked newly renovated and clean.
The location is the best thing about the hotel — right next to the Spanish Steps, with many delicious and famous restaurants nearby.
The prices were very reasonable compared to other hotels in the area, even though I booked on the same day.
I highly recommend it. The sound insulation was weak, and we could clearly hear people passing by next to our room.
And the breakfast was not good.
- Jelena (8/5): - The location is simply unbeatable - right in the middle of Spanish steps. Walking up in the heart of such an iconic spot was an experience we’ll never forget.
The hotels front desk staff were kind. We booked a deluxe double room with a balcony. We expected an actual balcony where we could sit or have a cigarette. However, the “balcony “ was only a few centimetres wide- so small that you can’t step onto it at all.
Another major downside was the breakfast. It’s served in a nearby cafe and unfortunately it was The options were exactly the same every day. There was no cheese, cold cuts, salad or any real choice. Definitely we do not recommend the breakfast at all.
- Konstantinos (9/5): - I liked it in general Didn't like the breakfast
- Andrea (8/5): - Posizione stupenda.
- nira (10/5): -
- Elisabetta (8/5): - La posizione veramente incredibile, con affaccio direttamente sulla scalinata Odore sgradevole dagli scarichi del bagno e e base del letto vecchiotta e più grande della rete ma materassi comodi
- Gurjeevan (10/5): - Close to everything. Perfect location. Very friendly and helpful staff.
- suzuki (8/5): -
- Sarah (8/5): Top location - The location of this hotel is unbelievable. You are literally ON the Spanish Steps, the whole Spagna area is great to visit, very safe and full of bars, restaurants and shops around the piazza and on Via del Corso. You can walk to most major sights (10 minutes gentle walk to Trevi and Pantheon). The Vatican is walkable, and also only 3 stops on the metro. There's also a taxi rank at the edge of the piazza. The staff at the hotel are fabulous, so kind and helpful.
Facilities are good, comfortable bed and a robe! Hairdryer was great quality, which I appreciated. They don't really make enough of the terrace, given its location.
Be aware that the Spanish Steps is busy and noisy all day and all night. The soundproofing in the rooms is not really good enough.
Some areas of the rooms are looking a bit worn and need some attention.
- Luigi (2/5): 480 euros a night for a fake suite that had single star bathroom and no proper door... NEVER AGAIN - very good location, even if entrance address was not clear we took two suites (474 euros/night), that shared a palier; one suite's bathroom was the size of a cupboard!! I (normal Italian guy, 1.75m-70kg) didn't fit inside the shower!! there was no space/ surface for placing any toiletries (the towels were all packed under the sink! The toilet paper was ALSO under the sink, as there was no space for a dispenser!! we asked the staff to integrate the two "suites" in one, as they shared a private palier, and the problem suite had a joke sliding door, with a key that could be opened with a fork, so we may share the good bathroom with our son; they refused as "they needed access"; the sliding door couldn't close totally, during the night, there was always light from the palier coming in!!
- Θανος (10/5): - Ολα αψογα Το πρωινο
- STEFANO (8/5): - posizione ottima tutto ottimo
- Ian (10/5): Very central and comfortable. - Very comfortable and in a great location
- LADY SARAH (10/5): A perfect place to enjoy the central part of Rome - Superb situation in a elegant part of town for visiting many attractions . Will definitely return. It was a lovely place to stay
- MARIA (10/5): excellent - everythink the problem was the breakfast
- Tiberiu (9/5): -
- Susanna (10/5): - Wonderful hotel located in the perfect spot! Rooms were clean and spacious. I had read some mixed reviews but so glad I went with my instincts and booked it because it did not disappoint!
- Sergio Icaza (8/5): Excelente pero se anula con ese baño - La excelente atención y la unocacion Es inaceptable el porte del baño y especialmente la ducha. Imposible de usar. No pueden calificar con 4 estrellas con ese baño en la habitación 527
- Stephanie (6/5): A bit odd but mostly comfortable. - Air conditioning worked. Paint in the room chipped in many places. No hot water in the morning for a shower. Cars cannot come to the door so you need to be able to walk to taxi stand. Quite noisy in the evening at the Spanish steps. Decor is quite odd and very dated. Hard to find because it is an upper floor in what looks like an office building so you have to look for a little plaque on the side of the door — it doesn’t look like a hotel. They will recommend the restaurant across the street which is not very good.
- Linda (6/5): - This hotel was a splurge for us and we booked it for the location and hopes to experience a true Italian vibe for our 30th anniversary. While the hotel location was excellent (we overlooked the Spanish steps), the staff was not friendly, we were not allowed to bring any outside wine to celebrate our 30th anniversary on the terrace in our room, and the wifi was terrible. The shower leaked all over the floor as the glass doors didn’t seal properly. On the positive side, the bed was very comfortable and the room was very clean.
- Margie (10/5): - Love this place, right on the Spanish steps..great views and ppl watching. Very clean and very comfortable beds.
- Antonia (6/5): - We would normally rate 5*, as this is our second time at this hotel. We love it there. This time unfortunately was not as perfect…we had a terrible send off. We checked out early morning and went down to wait for our car pickup to the airport, which was scheduled for 7:30. Once we went downstairs, we realized we could use the breakfast coupons we had initially refused ( we were told breakfast opened at 7:30), because the restaurant was indeed open as of 7:00. We rang and rang and rang the bell for 20 minutes to be allowed upstairs, and there was no answer. We then called and there was still no answer…and there was no driver to pick us up either ! We then started to panic a bit, so we walked to the close by taxi stand and luckily there were a few taxis ready to go. We left , and while driving to the airport, received a call from the initial driver telling us he had arrived to pick us up. He told us that he was ordered to come for 7:45, and not 7:30. We explained what we had done, for fear of being forgotten . We then received a call from the hotel, wondering why they had missed a call from us. They claimed to have never heard the bell ring, nor the phone all. Very very very disappointing send off…. Especially from à hotel that cost us 1500$ CDN for 2 nights.
- Fred (10/5): - Amazing location, wonderful staff. Lovely room!!!!
- Daniel (10/5): -
- Stefan (10/5): - Für einen Aufenthalt in Rom gibt es aus meiner Sicht kein Hotel mit einer besseren Lage. Unser Balkon war keine 3 m entfernt von der spanischen Treppe. Der Blick auf die spanische Treppe morgens beim Kaffee auf dem Balkon ist unbeschreiblich. Das Hotel ist sehr schön eingerichtet und sehr sauber. Die Mitarbeiter sind sehr nett, zuvorkommend, hilfsbereit und stehen immer zur Verfügung. Wir hatten einen wundervollen Aufenthalt. Grazie Mille
Photos