Hotel Santika Premiere ICE - BSD City
Location: Jl. BSD Grand Boulevard, BSD City, Pagedangan, Banten, 15339, Pagedangan, ID
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
Indulge in onsite massages and enjoy the views from the terrace. Benefit from complimentary Wi-Fi, concierge services, and a complimentary shuttle within 10 km.
Dining and Entertainment Options
Dine at Mandalika Cafe for international cuisine or enjoy room service. Unwind at one of the 2 bars/lounges for a refreshing beverage.
Comfortable Accommodation
Relax in one of the 285 air-conditioned rooms with LED TVs and free Wi-Fi. The private bathrooms offer complimentary toiletries. Book now for a luxurious stay at Hotel Santika Premiere ICE - BSD City.
Important Information
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Meeting rooms
- Wheelchair accessible parking
- Free area shuttle
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible on-site restaurant
Rooms Available
-
Deluxe Room, 2 Single bed
2 Twin Beds
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Premier Room, 1 King bed
1 King Bed
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Executive Suite Room, 1 King bed
1 King Bed
474-sq-foot room with city views
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Mini-fridge, free minibar items, espresso maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Premier Room, 2 Single bed
2 Twin Beds
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Premier Suite Room, 1 King bed
1 King Bed
689-sq-foot room with city views
Layout - Living room and sitting area
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Mini-fridge, free minibar items, espresso maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Deluxe Room, 1 King bed
1 King Bed
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Guest Reviews
- Yuukisatoru (10/5): Great stay - The staff is helpful, fast response and the breakfast is very good Some of the ironing board and iron that we borrowed doesn't really work and some of the iron has exposed wires which can be dangerous.
- Istiqomah (10/5): -
- Yuen (10/5): - Service 10/10 best
- Susan (7/5): -
- April (7/5): - Noisy. You can loudly hear the cars
- Tiberius57 (8/5): - The hotel is good for business people attending exhibitions in the attached convention center. It has good designed rooms with modern bathroom, comfortable bed, mattress and pillows. There is not too much around the hotel and you need a car or taxi for moving around, since restaurants etc are not within walking distance.
- Koesnandar (8/5): - Lokasi nya satu lingkungan dengan ice bsd Customer service nya kurang ramah tapi ngga sampai jutek juga cukup ok cuma kurang maksimal aja bisa lebih di tingkatkan lagi dengan bandingan hotel satu kelas lain nya
- Mario (6/5): Best location hotel but need service dan room interior improvement - best location hotel if you have something to do in ICE BSD,just a few minute walk distance to ICE the rules of check out time was too strict for me compare to other Hotel chain I've ever stayed in,bath room need extra protection for shower area so the water don't go out to other area,the shower gel was good ( Sensatia brand ) but they fill the shower gel and shampoo bottle with the same liquid
- Arief (9/5): - Great space No carpet floor
- sutiana (9/5): - Lokasi lokasi..persis sebelah ice bsd..sangat rekomen. Ngg ada
- NORSIDA (8/5): -
- 771harryf (10/5): Excellent service - All the best service, from the reception, room attendant and restaurant. Specially Fonzo, Gustari and Rizal.
- Ayu (10/5): -
- Aikins (10/5): - Everything Nothing
- 808sitia (10/5): my experience at santika hotel - the atmosphere is nice, there was also nothing wrong with the room, we wnjoyed our time here. Es Aryo also helped us a lot by the breakfast time, treated us nicely the whole time. they keep our room clean as well. would recommend it here
- pml268 (10/5): Dinner at Mandalika Restaurant - the food was tasty, the waiters were very nice especially Aryo and Pak Siswoyl had been very helpful. thank you very much
- Chia (8/5): -
- Peta (9/5): -
- Peta (9/5): - Our Room was great with a very comfortable bed and pillows. Breakfast was good with a large selection to choose from including an egg station and freshly baked croissants. The rooftop pool and dining area was lovely.
- Ian (9/5): Good value for money - Great buffet Breakfast. Hotel next door to ICE Convention Certre
- robyn (3/5): old and badly maintained hotel - Breakfast was ok The hotel is a dump but then I am used to 5 star so this would be a 2-3 star
- Michael (7/5): overall was very good . - Location excellent if attending event in ICE . It is on the doorstep. Staff helpful and friendly . Breakfast and evening buffett also good . Beer very overpriced lol .
- DAVID (9/5): -
- DAVID (10/5): -
- Frank (8/5): Ideaal voor beurs-lekker ontbijt-slechte wifi - Ideaal gelegen voor bezoek aan het beursgebouw. Lekker en uitgebreid ontbijt met lokale en westerse gerechten. Zelfs de lokale gerechten waren niet echt pikant, dus ideaal voor westerse bezoekers. De wifi is bijzonder slecht, onstabiel en traag en je moet elke 5 minuten of zo opnieuw inloggen. Eigenlijk zakelijk onbruikbaar. Jammer dat het water van het zwembad koud is waardoor je het eigenlijk niet kan gebruiken.
- Ekeen (8/5): -
- Dedi (8/5): Review singkat - Lokasi satu halaman dengan ICE jd enak kalau pas ada kerjaan di ICE tdk kerepotan Makanan yg dipesan di kamar terlalu asin, dan yg disediakan saat sarapan berasa B saja
- Rima (7/5): -
- Martin (10/5): -
- Prawnche (10/5): -
- KUMALA DEWI (10/5): -
- Datin Nor Aliah Lee (7/5): -
- Okky (9/5): Keep up the good work. - The place near to the mall. Nothing
- Vidi NN (10/5): Very comfortable stay. - Caca, the receptionist is very friendly. The room is very spacious with good amenities. Breakfast is very good. Breakfast area could be very crowded during events nearby.
- birdie (10/5): -
- Nasri (8/5): I enjoyed my stay. - A very good location, which is right next to the convention halls and within walking distance to Aeon and places to eat. The phone in my room is not working, can’t use to call? Need to ask staff where the lounges and other facilities are in the hotel. Maybe put labels in the lift.
- Metz Pascarella (6/5): - I was at the 12th floor but still could hear the noise loudly from the street
- Chin Yong (6/5): Good location for exhibition. Can be better with gym equipment - Location to exhibition and surrounding area. Lack of gym equipment, old.
- Mathieu (3/5): I would not stay there again; the noise from the street makes it impossible to sleep - Location near the convention centre is convenient The rooms face a very busy road, with very loud traffic until around 2am, then the noise starts again at 4am, making it very difficult to sleep. It almost sounds like people are having street races in front of your room all night long. I actually cut short my stay and forfeited one night that I’d paid in advance in order not to stay one more night. The restaurant is also inadequate. It is way too small for the hotel population. Finding a space to sit in the morning is difficult, even when travelling alone. The quality of the food is also not great. At dinner time, my first three choices were unavailable. Eventually, the staff indicated that I could only choose between a pasta or a pizza.
- Uenishi (7/5): - ｺﾝﾍﾞﾝｼｮﾝｾﾝﾀｰのｲﾍﾞﾝﾄが目的だったので､徒歩ですぐに行けて良かった｡ 備品が空なのに補充がなく､お願いしないといけなかったこと｡ ｼｬﾜｰﾙｰﾑと洗面所の間にﾄﾞｱがなく､気をつけていても洗面所に水がながれ､ﾊﾞｽﾏｯﾄが濡れてしまう状態だったこと｡
- Elisabetta (10/5): A Perfect Stay! - An absolutely perfect stay, we couldn’t have asked for more.
- Insan Budi (6/5): -
- Rudi Abriantoro (7/5): -
- Kah Hoe (9/5): - Location - walking distance to ICE Provide shuttle to AEON Mall
- Ishikawa (10/5): -
- R. T. (reir!) (7/5): -
- M Yauri M (8/5): Largely comfortably and pleasant, though slightly marred by overly salty room service meals and nighttime street noise - I recently enjoyed a 2-night stay at Hotel Santika Premiere Bintaro, and overall the experience was nearly perfect. The room was clean and well appointed (I was taking two rooms ie one suite room with a connecting door to my kids deluxe room). The staff were friendly and attentive, the location is convenient for exploring the Bintaro area, and you don’t need to worry about the parking area. They have huge and spacious parking area at the basement. There were 2 things that slightly affected my comfort: First, the room service meals, particularly the main dishes were quite salty, which made them less enjoyable. Second, despite the comfortable bedding, I found it a bit difficult to sleep at night due to noise from the street, especially loud sport bikes passing by. With a few tweaks especially around food seasoning and sound isolation, it would be a 5-star experience. I’d consider staying again perhaps requesting a room facing away from the street next time.
- Sarah (10/5): -
- Rini (8/5): -
- akihito (8/5): 次回もリピートしますので宜しく！ - イベント会場の隣の為、非常に助かります。 部屋によりますが、冷蔵庫が使えないなど、リフレッシュして欲しい備品があります。
- TeeKay (8/5): - Close to exhibition centre. No good restaurants near by
- Safari05401567034 (10/5): Exceed expectation - Exceed expectation, special to mas Steven who help us to run our event well. Area to improve is cleaning & sanitation in toilet
- gegedpr (10/5): Unforgettable romantic dinner - Went to their Sky Lounge 15 to have a romantic dinner. The view is stunning, we got sunset, and golden hour moment. The staff, especially mas Kevin and mas Siswoyo were very very helpful and friendly. They ensure our food and experience (and of course photos) were the best, and yes, they were. Thank you mas for the cinematic videos too. It is indeed the best dining experience!
- venkatesh (8/5): -
- triasn2017 (10/5): breakfast area - Ms Airin from breakfast area so nice and good hospitality. everytime going to breakfast, she always treat us so kind…..
- baburuth (1/5): -
- 980fannyaa (10/5): Services - The services is so good, the food is delicious and they’re all fast responds to all of our complained, might give this hotel a 5 Stars point
- Vangie (8/5): great, great, great! will return again. - The staff were extremely helpful and friendly, and made us feel very welcomed. The breakfast, while it was the same every morning, was filling and still yummy, especially the croissants. The hotel was also right beside ICE BSD, which made going to the convention easy and quick if I just wanted a break from the bustle and some quick rest. It's also a 5-10 mins car ride from AEON BSD, which made dinner plans very easy and accessible. The beds were really comfortable, and our suite had a connected living room which allowed us to host a few friends for lunch which was a great, great, plus. The toilet was a little mouldy, especially the sink area, and you could see some water stains. It was a struggle for someone who struggles with cleanliness like me, but if you can close your eyes to it, everything else was great. the door also does not shut on its own, so there was actually once where we accidentally left the door opened while we got breakfast, as we simply assumed the door was magnetic like most other hotels, but fortunately nothing was gone. this was a mistake on our part regardless, but do take note of that, and aside from that, everything else was good.
- John (10/5): -
- Kicheol (7/5): -
- Phung Anh (10/5): Staff were incredibly accommodating and kind, they were more than happy to help even after 2am - Layout and accessibility to multiple convention facilities. As an australian, Great aircon in the rooms 🙏🏻 n/a
- 維 (8/5): -
- Mohammad Khairuddin (10/5): - The location was very near to my even location. Complimentary breakfast was appetizing. Would book again
- Inez (8/5): Love this place! But definitely some improvements. - Very cosy, but spacious clean rooms. This is my second time visiting and Im so happy they upgraded the TV to a smart TV. The cooler was still barely cooling anything. It was more like a camera box tempurature. Not ideal to keep any cold food overnight.
- AHMAD RIZQITA (10/5): -
- Fara (10/5): - We checked in quite late at night and requested an extra bed for our family. The concierge as well as the staff were very nice, helpful and pleasant. We will definitely stay there again. Thank you for making our stay a pleasant one.
- Sharil (9/5): Good place but need to check room location. - The bed, the pillow, the location. My room was next to the service elevator so once in a while I can hear the dings
- bambeel (10/5): -
- 信嘉 (10/5): -
- jitenvaitha (10/5): Nice one! - Booked this hotel for the trade expo at ICE BSD, perfect place to stay if you want to visit any expos in that area. A clean, well maintained hotel, room was cozy and neat, breakfast was good. A bit far away from Jakarta city but worth it. Definitely staying here again if I visit Tangerang.
- 696mehmetp (10/5): "9,5/10" - good venue, thanks to Ms. Fenty, Ms. Gleen, Patria, Steven and all Banquet Team form start to end, from reservation to checkout. we will back, see you guys on January 2026
- rainykea (10/5): Excellent services - Great room, clean and tidy. The breakfast are delicious like croissant, lontong opor and nasi goreng and also have many options of food. Overall its excellent. Ms. Fifi also very helpfull.
- Khairul Anwar (8/5): Pleasant and comfortable. Can improve on the breakfast selection. - Close to Exihibition Halls Too far from amenities
- 783anisl (10/5): love it for experiences with ICE BSD - Thank you for the excellent service at ICE BSD. The staff were kind and friendly, especially Mr. Zaki — when I contacted him, he responded very quickly and kindly helped find my guest’s item that was left behind in the meeting room. Thank you to the ICE BSD team, and thank you to Santika Hotel ICE BSD.
- Lily (8/5): -
- Shanonnizam (7/5): -
- Taki Sam (10/5): Bardzo wygodnie - Świetne położenie, wygodny pokój, różnorodne, smaczne śniadanie. Nie mam uwag.
- MUSTAFA CİHAN (8/5): -
- Nicola (9/5): - Very noisy from the street side whitout good closing and isolation of the windows
- Jieyu (10/5): -
- Mohd Adnan (9/5): -
- indriem2023 (10/5): Excellent Service and Restaurant - Excellent service and hospitality from mas Aryo and team at the restaurant. The food is full of varieties and had a pleasant taste. I enjoyed my stay at Santika Premiere ICE BSD and would love to come back again in the future. Thank you.
- SIMON (10/5): -
- Rasha (10/5): -
- 김 (5/5): - 친절한 직원분들 시설이 너무 노후되고 조식도 형편 없었음
- dewi (10/5): -
- jean michel (3/5): - Not clean, not friendly, no reactivity
- Risa (8/5): -
- Novita (9/5): -
- NOVIANA (8/5): -
- 930bundaf (10/5): NEAT and clean hotel - Alhamdulillah everything is very good and the waiter (Mas Aryo) is very helpful... Thank you so much for the excellent experience
- paolo (4/5): - Nulla Struttura fatiscente e nient’altro
- amily (4/5): - good service tooooooo noisy
- Bianto (7/5): -
- raynaldi (8/5): -
- Marcus (8/5): -
- Davide (8/5): - If you attending the exhibition in ICE the location is great the hotel is pretty basic
- Samuel Sebastian (7/5): -
- winarko (9/5): bisa tidur nyenyak - kamar sangat nyaman dan AC dingin fasilitas fitness sangat tidak lengkap utk hotel sekelas ini
- Martin Hunario (8/5): -
Photos
