The Luke Hotel

Name: The Luke Hotel
Address: Thika Road, Garden Estate, Nairobi, Nairobi, KE

Location: Thika Road, Garden Estate, Nairobi, Nairobi, KE

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Recreation and Amenities:

Enjoy the outdoor pool and complimentary Wi-Fi
Make use of concierge services and area shuttle

Dining and Drinking Options:

Choose from 2 restaurants and room service
Relax at the bar/lounge or poolside bar in the evenings

Featured Amenities:

Benefit from dry cleaning services and a 24-hour front desk
Host events in the 2 meeting rooms available

Book your stay at The Luke Hotel for a convenient and luxurious experience in Nairobi.

Important Information

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Policies

Check-in: 11:30 AM - anytime

Check-out: 10:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Multilingual staff
Tours/ticket assistance
Area shuttle (surcharge)
Airport transportation - pickup (surcharge)

Rooms Available

Deluxe Double Room

1 King Bed
431 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk and wardrobe or closet
Comfort - Daily housekeeping and ceiling fan
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
Superior Double Room

1 Queen Bed
323 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk
Comfort - Daily housekeeping and ceiling fan
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
Deluxe Suite

2 Queen Beds
431 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk
Comfort - Daily housekeeping and ceiling fan
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Bedsheets provided

Guest Reviews

Fiore (8/5): - Only spent one night. Would return.
Sakhiwo (2/5): - Nothing
Sandy (8/5): - The noise from the restaurant was loud at night. The room was fine, the staff helpful. The breakfast had many choices.
Verified traveler (2/5): - Poor room conditions, poor breakfast. Breakfast isn’t continental, no WiFi, and a church service starts very early on Sunday morning
Verified traveler (8/5): good hotel, mediocre management - The Hotel was fine but didn't offer any mosquito nets. Also, they tried to charge me extra, after I had already paid through the website, claiming that they accidentally put the wrong price online - and I was supposed to pay up the difference after having spent the night there.
Francis (10/5): nice hotel near Thika road - Excellent staff, but their security guards are unprofessional.
Purn (8/5): Will Return - The staff was phenomenal including the ability to swim, eat at an onsite restaurant, and go to the bar and club was also a major plus
ER (4/5): Shabby hotell må være riktig betegnelse. - Toalettsetet på badet var løst og sto på gulvet. Det tok to døgn før det ble skiftet til et sete som var for lite for klosettskålen. Frokostsal i 4. etg. uten heis. Skitne duker i frokostsal. Ingen/liten hjelp fra betjening når det manglet noe (bestikk, juice) Krukker med syltetøy, majones og smør sto samlet med én kniv som ble brukt til alt... 40 minutter å vente på en omelett...14 personer sto og så på uten å tilby hjelp. I bassenget var det såvidt mulig å skimte trinn tre ned i bassenget. Wi-Fi svakt og ustabilt, umulig å utføre noen form for arbeid på nettet. Vi så oss nødt til å sjekke ut etter 3 døgn etter å ha varslet 2 døgn i forkant. KVALIFISERER OVERHODET IKKE TIL 3 STJERNER !!
Glen (6/5): A cheap and bearable hotel - The hotel is past its prime, and seems to mainly cater for groups using the conference facilities. The staff are not very attentive. The reception didn't have any record of my booking, but had a room ready regardless. While there is nothing particularly terrible to point to about the hotel, staying there was not a particularly pleasant experience either. It really didn't feel like anyone there was that interested in making a success of the place. One fantastic thing was the internet - fast and reliable in the rooms, although non-existent in the lobby. A functional place to stay, but I'd recommend looking around and seeing if something better doesn't turn up.
Michael (6/5): Michael from Hamburg - No Wifi in the room. Administration, communication and payment procedure chaotic.
Verified traveler (4/5): Hotel ist katastrophe - Gleich zu beginn wollte man uns kein Zimmer geben angeblich gab es keine Reservierung. Man hat uns nach langen Diskussionen dann doch noch ein Zimmer gegeben. Zu dritt ein Zimmer mit einem Bett. Also nicht dass was ich bestellt hatte. Am Nächsten Tag wurden wir in ein andertes Zimmer verlegt mit 2 Betten. Allerdings war im Bad bei der Brause nur ein Vorhang ohne Wasserdichten anschlag seitlich so das das Wasser ungehindert hinaus unter der Tür hindurch auf den Teppich fließen konnte. So entstand vor der Tür ein kleiner See. man konnte kaum Steigen ohne nasse Füsse zu bekommen. In der Brause war zwar ein Abfluss montiert( eigentlich ein Lüftungsgitter) aber der war in der Brause die höchste Stelle so das dass Wasser nicht abfliesen konnte. Die Toilette war nicht dicht so konnte die ganze Zeit dass Wasser fliessen. Wir haben den Schwimmer hoch gestellt weil es kein Eckventil gab um wenigstens abzudrehen.Dass Frühstück bekammen wir im Hauptgebäude im Dritten Stock, ein typisches Engländer Früstück, die Milch hat Fett enthalten es gab keine Brötchen nur Toastbrot weiß oder Mehrkorn, gesalzene Butter und etwas Marmelade. Einzig die Wassermelone war nach unserem geschmack.

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