Peebles Hydro Hotel

Name: Peebles Hydro Hotel
Address: Innerleithen Road, Peebles, Scotland, EH45 8LX, Peebles, GB

Location: Innerleithen Road, Peebles, Scotland, EH45 8LX, Peebles, GB

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the spa, or enjoy the health club, indoor pool, and outdoor tennis court for recreation.

Dining and Drinking Options
Savor delicious meals at the restaurant, cafe, or through room service, and relax with a drink at the bar/lounge. Don't miss the complimentary buffet breakfast served daily.

Convenient Features and Services
Benefit from amenities like complimentary wireless internet, concierge services, and an arcade/game room. Also, avail dry cleaning, 24-hour front desk, and luggage storage services.

Book now to experience luxury and comfort at Peebles Hydro Hotel!

Important Information

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Newspapers in lobby (surcharge)
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
Outdoor furniture
Steam room
Elevator
Fitness facilities
Hiking/biking trails nearby
Arcade/game room
Free breakfast
Health club
Safe-deposit box at front desk
Full-service spa
Meeting rooms
Smoke-free property
Wedding services
Wheelchair accessible parking
Snack bar/deli
Playground on site
Free buffet breakfast
Children's club (surcharge)
Newspapers in lobby (surcharge)
Vegetable garden
Ropes course on site
Banquet hall
Eco-friendly toiletries
Children's games
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
Bicycle parking available
Bicycle equipment shop on site
Change of towels (on request)
Change of bed sheets (on request)
Vegetarian breakfast available
Locally-owned & organized tours & activities
Energy-saving switches
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Bulk dispenser for toiletries

Rooms Available

Standard Double or Twin Room

1 Double Bed OR 2 Twin Beds
54 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries and energy-saving switches
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Standard Single Room

1 Twin Bed
54 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Shower grab bar height (inches): 30
Eco-friendly - Eco-friendly toiletries and energy-saving switches
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Executive Double or Twin Room

1 Double Bed OR 2 Twin Beds
54 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries and energy-saving switches
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Shower grab bar
- Bathroom emergency pull cord
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Family Triple Room

1 Double Bed and 1 Twin Bed
108 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Shower grab bar height (inches): 30
Eco-friendly - Eco-friendly toiletries and energy-saving switches
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Family Room

1 Double Bed and 1 Twin Bunk Bed
108 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Shower grab bar height (inches): 30
Eco-friendly - Eco-friendly toiletries and energy-saving switches
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Shower grab bar
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches

Guest Reviews

Chris (6/5): - I’m a business traveler. Rooms were ok for the price, we ate in the bar, rather than the restaurant. We had to order at the bar, collect drinks at the bar, the waiter service mostly hadn’t got a clue what table they were delivering too and often they were offering main courses to tables who already had main courses already being eaten? The big issue for us, was that they put a service charge of 10% on the bill. If you have to go to the bar, to order? And they have no idea where they are taking the food to? What exactly is the service? McDonald’s don’t have service charge? To be perfectly honest the food isn’t much better and I prefer to avoid those as well
Chris (10/5): - Excellent
Ronny (8/5): - Room ok clean the bit small and bed was not that comfortable big and roomy but like sleeping on a pebble beach princess and the pea came to mind except the pea was the size off a bowling ball but views are spectacular
Stephen (10/5): - Great place to stay
William (8/5): - We used the Peebles Hydro as a base to visit the Borders area so we didn't use the Spa or Leisure facilities. The hotel is lovely and the staff helpful, friendly and efficient.
Stephen (10/5): Wonderful in every way - The Peebles Hydro Hotel was amazing and such an awesome place to stay! We spent a couple nights here to celebrate my birthday and everything was perfect! The Swimming Pool and Hot Tub were so nice and the spa area was spectacular as well!
Stephen (8/5): - Was a great stay. But pool and sauna etc were really tired and not nice enough. Staff were fabulous. Breakfast was great. Grounds lovely. But a couple of things in the bathroom -chips n nicks - could have been easily sorted. Pool was a big disappointment
Gillian (6/5): - Staff nice. Room dull and overpriced. Breakfast average. Dinner good.
Jacqueline (10/5): - Love Peebles Hydro, my 3rd visit and won't be my last
George (8/5): - Lovley traditional building maintained to good standard. Looks spectacular with Amazing Views. Special mention for Cloe on reception and Brad in main restauraunt.
Chris (10/5): - Last minute booking and very nice place. Great brekko too
Mark (8/5): - Great base for a few days mountain biking
susan (8/5): - Always feel welcome at Peebles Hydro- staff very helpful and friendly
Trevor (10/5): Excellent Break – Just a Couple of Suggestions - We had an excellent two-day stay at Peebles Hydro. Everything from the staff to the setting was first-class, and a lovely touch from the manager to give me a birthday card and chocolates – much appreciated. Only two small suggestions: it would be handy to have a bar on the ground floor, and as we’re getting older, a handrail in the shower would make things easier. Other than that, a wonderful visit and we’ll happily return.
Nadine (10/5): Excellent value / setting - Stunning hotel, gorgeous setting , excellent bedroom - had a double and only booked single. Great quality and choice at breakfast. Leisure facilities an added bonus . Looking to rebook to enjoy all there is to see
elaine (10/5): Super stay - Breakfast was good Didn’t have a meal Reception was great brought card to bar when room was ready Gin experience was fantastic Hotel a bit tired in place but is an old hotel
david (10/5): - Hydro is walking distance from all of Peebles. Beautiful place. The hotel itself has amazing views, very hospitable staff and good food and drinks. There are lots to do for kids too.
Robert (10/5): - Beds good good internet stunning views
Kimberley (8/5): - Beautiful property with welcoming staff. Loads of things to do for the whole family and delicious food.
Ian (10/5): - Spent lovely couple of nights at Peebles hydro - clean ,staff were friendly only criticism was of the bar stock - missing some basics spurts and mixers
James (10/5): - Large hotel, with great facilities in beautiful surroundings.
Adrienne (10/5): - Well appointed.
Linda (2/5): - Room was so hot and noisy heard every creak from people walking about . Breakfast was awful scrambled egg dried up sausages tasteless tattie scones unedible
Gary (10/5): - Beautiful hotel great breakfast lovely views
Mohammed (8/5): - Great facilities.
Farah (10/5): - Thanks to the staff at the Peebles Hydro. I had an excellent stay. The room was generous, quiet and clean. The lady at the front desk was very kind and helped me store my mountain bike safely and securely. Lovely grounds and a great location for basing yourself in the atea.
Lynsey (6/5): Hot, needs TLC & big bar opening during day - Unbelievably hot, the room was unbearable would have been helped if all the windows had not been closed prior to arrival. Fan on night 2 helped, but compared to the corridors the rooms were so hot. Hotel would benefit from some TLC, nothing seems to have changed in 2.5 years. Staff are lovely welcoming, and try but the main bar would benefit from being open during the day to save long queues at the small lounge bar, and table service would be nice when paying as much as do.
keith (8/5): Staff and service make the hotel - Food and staff excellent. Hotel a bit dated in some areas. The room wee stayed in was small. The TV was placed on a wall not directly in front of the bed . The bed was only reasonably comfortable. I’ve stayed in better accommodation for the price.
jay (10/5): Loved it - Great hotel great staff very welcoming
Gilbert (10/5): - Great hotel,
Hamish (10/5): - Third time staying in Peebles hydro, wonderful hotel! Food is brilliant and staff are always so friendly. Rooms are clean and small walk into the town
stephen (8/5): - Good hotel with comfortable room and great buffet breakfast. Bit of a walk to peebles town.
John Alan (10/5): Well done - Everyone was helpful & couldn’t do anymore to make your stay enjoyable
Jeryl (6/5): - We drove to the hotel from Oxfordshire and arrived late afternoon. After settling in, bathing and getting ready for dinner, we went down to the Miller Lounge for supper. We were advised that we were 5 minutes too late (8.35pm) and the kitchen wasn't taking any more orders. This included room service. Reception did not provide any advice on where we could get some food (this information came from a random staff member). The offer of a sandwich for late arrivals would have been reasonable - and appreciated. Didn't really expect this from a 4 star hotel.
Ian (10/5): Review! - Absolutely loved the hotel and facilities and will be back when my business brings me back to Scotland! Food was fantastic and breakfast was wonderful. I loved the ambience of tge hotel and the space and location.
Hugh (10/5): Short stay with my wife - Excellent stay. Food, room very high standards Service was fantastic
Verified traveler (8/5): Great location with plenty to do - Very pleasant old style large hotel. Needs some updating, but room still comfortable enough though bath took a long time to fill. Good breakfast selection, no queues during week but on Saturday very busy - a popular wedding venue which also filled up the car parking. Lovely grounds with various activities for families and children, nice pool and leisure facilities. Dinner one evening was good but restaurant a bit bright and lacking ambience. Bar area with log fire lovely though music is not in line with the average clientele and put some people off. Some old classic piano bar stuff would be better. Great location for walking into the town and lovely walks along the Tweed and trips to other towns. We stayed 4 nights and thoroughly enjoyed our time.
Nicola (8/5): - Lovely hotel great location breakfast was excellent choices i would have preferred if there was water fountains available throughout this hotel like other hotels which would be handy !
Michael (8/5): Lovely stay - We had a really nice family stay. Relaxing hotel with plenty to do and only a short walk in to Peebles.
T (8/5): beautiful setting - good solid hotel
Ishbel (10/5): - Despite being very busy there was very little or no wait to be served. The outside of the building could do with a few repairs and freshening up but this did not have any impact on our stay.
Kathleen (10/5): - I really enjoyed Peebles Hydro .The place is so peaceful. The staff are very professional and friendly.
Margaret (10/5): - Welcoming. Staff are wonderful,good superb. A choice of places to eat ,done either smart or casual. Relaxing atmosphere.
Michael (6/5): - I was Very disappointed. We went with friends that had been there several years ago. They couldn't praise it enough. They were disappointed too, and kept apologising for the let down. Most of the staff was not customer orientated. The reception staff were great. Although the rooms were clean we had to ask for coffee and tea at reception as it wasn't topped up, and the main areas didn't feel clean. It was fairly busy and the staff could hardly keep up. We enjoyed the stay as the surrounding area. And town was Great. This was a special occasion and the hotel let it down. We expected a bit of luxury but didn't get it.
Francis (6/5): - Meal service in the bar area needs to be better not on a small table.
Greg (8/5): - Enjoyable stay.
Cameron & Trez (10/5): - The staff really make this property, nothing was too much trouble for them. Our room was very comfortable. The food was great. The swimming pool was generally quiet and the steam room was a wonderful temperature. We had a fabulous couple of nights here but it was so relaxing it felt like longer. Don’t forget to check out the Gin School too. The town of Peebles is within easy walking distance and there are lots of interesting places to visit in the surrounding area if you have a car
Rona (8/5): Nice hotel but a bit dated - What you see is what you get. It’s an old building and is a bit dated even despite recent refurbishment. They have plenty of activities and we used the Pure Spa which was lovely. Overall, the hotel was pretty expensive for what we got, though will probably go again in future as I love Peebles.
Julie (10/5): - Had a fantastic time from check in till leaving. Pool was great for a daily swim. Lovely breakfast and had a great evening meal too. Staff were so friendly and very attentive. Parking no problem. Can’t wait to come back - very reasonably priced too.
Verified traveler (8/5): - Good size room with amazing views. Staff were excellent everyone very friendly and helpful. Hotel cleanliness excellent. Swimming pool could be warmer and windows in our bathroom don't open but apart from that, excellent stay.
Jeremy (4/5): - Poor, very poor
JILLIAN T (10/5): - Wish we could have stayed longer. Great for families. Had large room for 5. Our view was amazing. Bagpipes and drums in the evening was a bonus! Kids had plenty to do in and around the hotel. Pool area was clean. Check in staff was excellent and helpful. The gentlemen seemingly in charge of dining was on top of everything and lovely. It was great seeing younger folk learning for the summer. Gin was great. Would recommend for a mini getaway. Scotland is amazing.
Graham (6/5): - A once grand hotel in desperate need of investment and renovation. Staff have not been trained to what most people would deem acceptable standards but a) this is not their fault b) they were so pleasant, polite and charming that you just had to let things slide. Lift was broken but again, staff were more than happy to help with bags and the luggage lift. Abysmal value for money considering what you could get in same area for less but “ok” stay.
Martyn (10/5): Great stay - The hotel was very nice, nice modern room which seemed to have been fairly recently refurbished. The outside of the building could do with repainting however it is such a big place i suspect its an ongoing thing. We had dinner and breakfast both of which were very good There ate a good range of activities on offer although we didnt get time to.use any of them. Peebles is also a nice town for a wander around.
Stephen (10/5): - All round great place to stay
Lynn (10/5): - Excellent hotel and in a great location. It's a little dated but it is an old hotel.
Frederick (8/5): - Overall a good hotel. Its worst aspect was breakfast. Whilst the variety and quantities of the staples like fruit, juices cakes etc, was very good. The actual self revive breakfasts had many failings. The plates from the dispenser were far too hot to handle comfortably, the actual foo was poorly presented, .e.g bacon slices stuck together and very difficult to separate fried eggs often quite cool unless you were in the queue at the right time, generall not a nice experience. Evening meals served at the table were excellent.
Sofilia (10/5): - The building itself
Michael (10/5): - Lovely place to stay.
Ben (6/5): - Would have been fantastic, but it’s looking quite tired now, and there wasn’t any hot water in the bath/shower. Breakfast was a good buffet, and having a swim first thing was lovely.
Aaron (10/5): Wonderful family stay after a busy day - We enjoyed a nights stay after a busy day at the highland show, the pool, sauna and hot tub were an excellent way to relax after a busy day. An excellent well run hotel with attentive and helpful staff, breakfast was a well stocked and tasty buffet. Room was comfortable and tidy, perfect for a family stay. Would highly recommend the Peebles Hydro to anyone.
Teresa (10/5): - The only thing about the room was there was a lot of dog hairs in our family room, which induced my daughters allergies and also No Hooks for coats dressing gowns or towels in the bedroom or bathroom. Lots to do for familys and would totally recommend a stay with children. The staff were very attentive and helpfull and all in all we thoroughly enjoyed our stay.
Verified traveler (10/5): Would recommend this hotel - Beautiful setting. Had a lovely stay at this great hotel .The staff are so friendly and the food was good .Very clean
Elizabeth (6/5): - I had a pleasant stay but the room was way too hot and the radiator made a lot of noise during the night. Breakfast was good and service was friendly. Had a discount on the room and I think I’d have been disappointed if I’d paid full price but a lot of services I didn’t use because I was just there to sleep and continue my onward journey the next day. Would have been worth it to use the spa etc
Campbell (8/5): Escape to the country - An “old school” hotel concept kept relevant and welcoming. Quiet bedrooms with excellent blackout curtains! Very relaxed atmosphere and lovely staff. Excellent dinner and breakfast. Great surroundings in Peeblesshire. Only surprise was coin-operated lights for the billiard tables. Reminded me of our old squash club 😆 [Photo: 2 miles east, on Tweed Cycleway]
Verified traveler (10/5): - This 20s rebuild of a Victorian hydro therapy hotel has truly stunning views. All rooms seemed ‘front’ facing to capitalise on those views. Honestly wonderful. Our room was bright, painted a fresh and modern sage green and, once again, with glorious views. Bed was on the stiffer side which is my preference for comfort and shower and bath warm and strong. Pretty standard for these older hotels as part of a smaller chain. Gym was very quiet on a Saturday evening but with plenty there and truly astonishing aircon for a hotel gym! Accessed through the pool so it was trainers off to get there. Pool seemed very kid friendly and a good size. Definitely an ‘end of maintenance/decoration’ cycle feel to much of the hotel (especially some damp peeling ceilings) but the social areas are charming enough and the main dining room was a lovely space clearly kept fresh for weddings. Hotel was spotlessly clean with great staff - and plenty of them! Post Brexit many hotels seemed to be suffering staff crises, not here. LOTS to do in the nearby area, even if it’s just coffee or cake in Peebles itself. The cocktails were (ahem) made with gusto and plenty of booze, though definitely not to traditional recipes! The ‘cocktail bar’ was more of a feel of a pub snug than a ‘modern’ cocktail bar (if that’s what you are expecting) but it’s welcoming with an open fire. Lovely hotel but with a slightly dated feel that may take the shine off if you’re expecting ‘luxury’
Verified traveler (10/5): Always comfy at The Hydro. - I always try to spend time here when visiting Scotland. Comfortable relaxing hotel in beautiful surroundings. Friendly helpful staff.
Sheila (8/5): - The stay was lovely
Nik (10/5): Fantastic hotel - Fantastic hotel, tasteful decorated , helpful and friendly staff , food was absolutely delicious 10 out of 10 We will definitely be visiting again in the near future
Maureen (10/5): - I spent a lovely relaxing night at the peebles hydro. I was in a single room which was a perfect size. Had a lovely view from my window too. Especially enjoyed the swimming pool, jacuzzi and steam room. I felt there wasn't a lot of gluten free options on the menu though. The helpful staff member offered to tweak the dishes by removing food containing gluten but it's not the same if there's no actual alternative. I didn't really enjoy the salad but the mock tail and starter was lovely.
Ian (8/5): Nice hotel - Very nice. Staff helpful, room good.
eliz (10/5): - Loved the facilties and the salon
Allen (10/5): Favourite hotel - Great facilities, attentive staff
Ewen (8/5): - Liked the informality. Food was good. staff were pleasant and helpful.
Laura (8/5): A little bit diappointing - We enjoyed the hotel social areas and the dog friendly atmosphere. We liked the pool but it is small for the size of hotel. Our room was fine but it was disappointing to have a large stain on the carpet, a huge chip on the sink and badly damaged bath end panel. Breakfast was great! I would bring grandchildren here though as it would be good for them + dogs.
Ian (8/5): Nice hotel, good staff and great for outdoor types - Very nice 1 night getaway. Nice large room with pleasant decor. Met family members for a really good and imo a very reasonably priced lunch. My wife and me stayed over and ate in the restaurant in the evening. Staff were excellent and attentive with an excellent meal served very quickly. Already looking forward to planing a return visit
Robyn (8/5): Stay was alright - Stay was alright. Found the service in the Grill Room to be lacking - they either forgot about you or were rushing you. Several times my son was mid bite when they asked us if we were finished. The blade of beef dish that I had been looking forward to wasn't great. The beef was too dry, there was no spring onion in the spring onion mash and the seasonal veg was underdone, which was disappointing. One server was overly familiar with my 6yo son and actually kissed him on the head which was uncomfortable, it happened so fast and I was so shocked that I didn't get a chance to speak to her about it so I would just be wary of that. I'm sure she meant no harm but it wasn't appropriate. The Millar Lounge food was good so I would recommend eating there during your stay. The Mini Landrover experience was good as well.
Richard (6/5): - I have stayed in the other hotel in Peebles owned by the same company and paid extra to try the hydro. So I am rating this against that and the extra cost. It was very busy on arrival with parking near to the hotel at a premium. But we were checked in (check is staff very polite and professional). The room we had was at the back of the hotel in trees with only one window was small and dark. However functional and clean. All the staff were very polite, but like other hotels at the busy times there weren't enough. An example was ordering a drink at the not the cocktail lounge only one young lad making cocktails in a busy bar. He told us politely he wouldn't be able to serve us for 15 minutes. Where was the manager helping him out or organising staff? All in all if you want a hotel and intend to use the spa and multitude of activities this slightly tired hotel is worth every penny. But if like me spas are not your thing and walking and cycling outdoors is, it wasn't worth the extra money compared with the excellent sister hotel in town.
Kayleigh (10/5): - Lovely family hotel with plenty of activities
Leslie (8/5): Pleasant stay - We had a standard double room which was spacious with a large bathroom. Everything was very clean and comfortable. Breakfast provided a wide choice of food and was well presented. Staff were friendly and helpful.
Michele (10/5): - The staff is amazing! So helpful and knowledgeable. Friendly. Bartender was excellent! Hosts in The Grill are on top of everything. Wait staff was very young and very into their jobs. Excellent! Loved how the pool maintenance was checking the water constantly. Front desk people are the best I have ever encountered. We had a corner room, bright and sunny with a spectacular view. I couldn’t recommend this hotel more! Go there!!!
Sarah (10/5): - Loved our stay. Everything in walking distance, compact and accessible. Food was delishious, room was large and bed very comfortable. Will definitely be back.
Angela (8/5): - Enjoyed the hotel, facilities, staff very helpful and welcoming. Breakfast was very good with a good variety of foods
George (10/5): George and Barbara - Anniversary weekend fantastic location and plenty to in the hotel and surrounding area. Breakfast 10 out of 10, drinks amd meals not expensive. And when checking out we where give a lovely gift. We will return. Thankyou for a lovely stay.
Verified traveler (8/5): - One night stay. Enjoyed pool and spa facilities. Pleasant food and atmosphere in the bar. Very disappointing breakfast - cold meat and cheese buffet consisted of salami and vacuum packed red leicester cheese, basic supermarket sliced bread and no option of freshly prepared hot food. Don't understand why shower/bath gel is not provided. Comfortable seating in the conservatory would be welcome. I would like to see a return to more formal dining in the restaurant. I understand you are now catering for a different audience (families) however I do think you could have achieved this without sacrificing the atmosphere of the dining experience. Average value for money.
Andrew (8/5): Happy stay - I was not impressed with the service charge. No table cloths on the dining tables No itemized bar bill making it difficult to verify the bill
Alex (10/5): - Great hotel, Scottish charm and character without any drawbacks.
Richard (6/5): - Hotel was very cold, including room, bar and restaurant.. I’m not a cold person and am usually quite comfortable in shorts and t even when my wife is all wrapped up so for me to feel it chilly it was cold..
Nicola (10/5): - Great stay. Very clean and comfortable rooms. First class food, only down side alcoholic drinks was very expensive.
Gayle (6/5): - All ok-but could do with a major upgrade
Pauline (8/5): Lovely staff - would stay again - 2 night stay with other adult family members. The hotel staff (at all levels) were lovely and worthy of mention from contact with them pre stay and during. Nothing was too much trouble. The hotel itself is dated in parts but it is a big old building that will no doubt take a lot to maintain.
Sarah (8/5): - Property was a bit tired. Interconnected family room was good but no tv for kids. Breakfast was good but dinner in the grill was underwhelming. Overall stay was ok.
Jackie (10/5): - Very nice hotel. Was disappointed that the hot tub was closed during our stay but other than that, we enjoyed ourselves.
Douglas (10/5): - Great people
Angela (10/5): - Our stay was lovely our only complaint would be with the member of staff who checked us in - it was the most unwelcoming check in I’ve ever experienced ! The lady had manager on her job title I hope she was manager of something other than front desk - she was unwelcoming never asked about if we had stayed before never explained about the hotel Etc didn’t even acknowledge my granddaughter who was peeking over the desk excited for her stay - another guest helped us out with directions to our room - we didn’t see her again ! The rest of the staff were lovely the restaurant staff most of who are young people were efficient and kind and a special mention to poolside staff who are so lovely . The hotel food was spot on room great and we hope to return
Gary (10/5): - Magical, fairytale setting. The real Scottish experience, right down to the Kilts! Not cheap, but worth every penny!
Wendy (8/5): - The receptionist, Pauline, was excellent - very helpful. Colin, the manager, was also very good.
Jacqui (8/5): - Staff were so friendly and welcoming
Karen (10/5): - Relaxed, informal, lovely helpful staff, beautiful building, great for kids, 10 minute walk from Peebles centre.
Alan (8/5): A couple of days away - The Hydro is tired in many public areas but some improvements have been made. Our room was recently decorated and the Gin School and Spa areas are fresh and nice. The staff were great and the food well priced and very good, albeit a limited menu.