Villa Elena Isla Mujeres

Location: Avenida Juárez SM 01, Mz 10 Lote 24, Centro, Isla Mujeres, mx

Star Rating: 8.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Safety deposit box
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Adult only
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• King Suite with Sea View

  Suite 6 is fully equipped with a Sealy King Size bed, air conditioning, a 32-inch flat screen TV and a safe. Furthermore, Suite 6 is by far the largest unit in The Villa, The suite also has a Queen Size sofa bed, is equipped with a small kitchen, a mini fridge, microwave and kitchen utensils. A feature of this Suite is a large balcony with a view of the Caribbean Sea. The villa also offers high speed WiFi and daily cleaning service.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

• King Suite with Sea View

  Suite 5 Features a massive balcony with views to the Caribbean Sea. It has a well-equipped kitchen, a large, air conditioning, a 32-inch flat-screen TV and safe. This suite also comes equipped with high-speed WiFi and daily cleaning service.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

• Suite Six

  1 King Bed

  538-sq-foot room with sea views

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - Plasma TV with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and wardrobe or closet

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Bedsheets provided

• Suite Five

  1 King Bed

  624-sq-foot room with sea views

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - Plasma TV with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and wardrobe or closet

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Private bathroom
  • Wardrobe or closet
  • Terrace
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Bedsheets provided

• Standard King Room

  Studio 4 has air conditioning, 32-inch flat-screen TV and security box. It also features an equipped kitchen and a private bathroom with hot/cold water. Villa Elena also offers high-speed WiFi, daily cleaning service and personalized service and assistance from the staff.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

• Standard Room with City View

  Standard Room Three had air conditioning, 32-inch flat-screen TV, private bathroom with hot and cold water and security box. It also has a sofa. This suite also offers high-speed WiFi, daily cleaning service and personalized service from the staff, city view.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

• King Studio with City View

  Studio 1 has an air conditioning, Sealy King Size Bed, ceiling fan, a 32-inch flat-screen TV, security box. It also features a fully equipped kitchen and a private bathroom with hot/cold water. The villa also offers high-speed WiFi, daily cleaning service and personalized service and assistance from the staff.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Toaster
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

• King Studio with City View

  Studio 2 has an air conditioning, Sealy King Size Bed, ceiling fan, a 32-inch flat-screen TV, security box. It also features a fully equipped kitchen and a private bathroom with hot/cold water. The villa also offers high-speed WiFi, daily cleaning service and personalized service and assistance from the staff.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Private entrance
  • Tile/marble floor
  • Wardrobe or closet
  • Toaster
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Virpi (8/5): -
• Camilla (8/5): - Great location to the ports, to the most beautiful beaches and to the centre. Amazing roof top terrace. Nice staff. Possibility to fill in water. Although there is a kitchen in the room, it is not possible to bring in food (even closed) as it attracts ants.. Room with window in the street, it is not possible to open it nor to open the curtains.
• Sergio Franco (9/5): - Personnel accueillant
• Sabine (10/5): - The view was stunning and the apartment was very roomy.
• Georgia (10/5): Excellent! - Comfortable rooms, very clean, attentive staff.
• Mathilde (10/5): Belle chambre - La chambre état superbe ! Frigo et cafetière à dispo, pensez juste à acheter du café .. on était à 18min à pied des rues principales.
• Cecilia (9/5): - Vista dal balcone, posizione e disponibilità dello staff Niente
• Christiane (8/5): Wir waren happy - Perfekte Lage, superbequemes Bett, tolle Dachterrasse Ein Wasserkocher in der Küchenecke wäre gut gewesen. Und eine seriöse Kochplatte. Es ist insgesamt so knapp ausgestattet dass klar ist, das hier nichts gekocht werden soll.
• fernando (8/5): ESTANCIA AGRADABLE - El personal bien, y la habitacion bastante bien. Tiene una pequeña terraza que da hacia la calle. Puedes prepararte un desayuno tambien porque tiene una pequeña cocina. Lo mejor la terraza de la azotea que esta muy linda. No esta lejos del centro pero no esta centrico. Tienes un rato hasta la zona de playa y restauracion.
• DAMIEN (8/5): - Chambres propres et spacieuses et superbe vue depuis le roof top Mal insonorisé et beaucoup de circulation pour une petite rue
• Katy (9/5): Magnifique - L emplacement, la vue sur la mer, le balcon avec chaise et chaise longue , lit tres confortable, cuisine bien équipée , la gentillesse du personel Que la porte exterieur pour se rendre au bord de mer soit barrer
• Kelsi (8/5): - The king bed! The kitchenette, table and chairs, rooftop patio. The AC. We were very comfy here. A bit far but that’s ok, we like walking. No bar soap for the sink, just body wash and shampoo.
• Nadparis17 (9/5): - Au calme mais pas loin de la rue principale et des plages Le toit terrasse est un vrai plus Le ménage est fait tous les jours Il.y a un coffre fort Possibilité de louer une voiture de golf à proximité
• Marianela (9/5): -
• Pellene (9/5): Excelente - Excelente ubicación, vista excepcional de la isla y además camas muy cómodas -
• chloé (10/5): Exceptionnel - La chambre, la vue
• Akilj (9/5): -
• Stacey (10/5): -
• Marko (9/5): -
• Rui (9/5): É o que as fotos retratam. - O facto de estar a uma curta distância quer do cais de embarque e quer do centro norte para comer no Mr Burrito ou no Mercado Municipal
• Yannik (9/5): - Extremely friendly people, easy check in and check out, super clean, nice little kitchen inside the room, nice location, close to everything, amazing rooftop terrace. Comfortable and spacious bed
• Maria (8/5): - Die Unterkunft war gut zu erreichen Ruhige Lage, kurzer Fußweg ins Zentrum Sauber und ordentlich, sehr einfach gehalten Wir wurden ganz nett empfangen, Host war immer erreichbar Das Zimmer wurde sogar gereinigt Dusche war gut Gratis Wasser auf dem Flur für alle Verhältnismäßig teuer für eine so einfache Unterkunft, aber sind inselpreise Dachterasse konnte man nutzen, aber die Möbel waren abgenutzt und es wirkte nicht so einladend
• CANDICE (6/5): Experiência agradável, mas poderia ser melhor! - Bem equipada. Recepcionistas muito amáveis e atenciosas. A cama não era muito confortável. O quarto não tem blackout e é um pouco barulhento, devido aos carros que passam bem em frente.
• Gonzalez (6/5): - Estuve en una habitación al frente, cerca de una calle donde pasan motos, carritos y de la entrada del hospedaje y al momento de que otros huéspedes entraban de escuchaba el ruido y es más difícil descansar así. Es muy difícil que el check in sea a las 3pm y el check out a las 11, así no se aprovecha el día por andar llevando equipaje. .
• Antje (9/5): Tolle, große Unterkunft mit Balkon & Meerblick, süße Gastgeberin - Tolle, liebevoll gestaltete & geräumige Appartments mit Meerblick, schöner großer Balkon mit Sonnenliegen. Sehr familiär, Clarita war so eine liebe & hilfsbereite Gastgeberin mit vielen Tipps & Infos zu Restaurants & Co. - totale Empfehlung. Lage ca. 5 min zum Zentrum zu Fuß und ca. 15 min zum Strand —-
• Winny (7/5): - De ligging was prima. Er zijn kamers met direct uitzicht op zee en daar is het uitzicht prachtig. Er zijn kamers aan de andere kant van de straat die ook een vergezicht op zee hebben maar vooral een bebouwd uitzicht. Wij hebben erg veel last gehad van lawaai aan de straatkant. Vroeg in de ochtend (rond 6.00 uur) begon het verkeer op gang te komen en dat ging tot laat in de avond, begin van de nacht door. Isla Mujeres is vol met golfkarretjes vol met toeristen en brommers. Daarnaast hebben we veel overlast ervaren van nachtelijke bezoekers in de andere hotelkamers. De gasten verbleven niet in het hotel en vertrokken midden in de nacht met taxi's en brommers. Jammer genoeg heeft de host niet gereageerd op onze vraag of daar misschien aandacht voor kon zijn.
• Rita (6/5): -
• Maria Del Huerto (6/5): - La ubicación es muy buena, cerca del puerto y del centro. El baño excelente al igual que la cama increíblemente cómoda. Las sábanas y toallas de muy buena calidad, el frigobar enfría tremendo, al igual que el aire acondicionado. La tele con netflix y YouTube incluido. El lugar muy silencioso. Excelente No me gusto que el check in era a las 3 y llegamos y no estaba listo. Eran casi las 5 cuando pudimos usar el cuarto. Segundo, y lo más grave, al entrar me di cuenta que ese no era el cuarto que yo había reservado, mi reserva era por un cuarto de 30mts2 con cocina, heladera, microondas, plancha, secador de pelo y utensilios de cocina. Me dieron un cuarto de hotel básico. Mi reserva decía tienes el estudio 2 en planta baja y me dieron el 3 en un primer piso. Al reclamar, la sra Clara me dijo que si, que me pedía disculpas, que lo que ocurrió fue que los pasajeros que estaban alojados en ese decidieron tomar 2 días más y entonces a mi me dio otra que no tenía nada de eso. Para solucionar me trajo una cafetera, un microondas y unos platos. Ok. Pero no fue eso lo que yo contrate y tenía derecho a saberlo antes de ingresar porque me cobraron a las 3 en punto pero al cuarto yo no pude verlo hasta las 5
• Akke (9/5): Prima, schoon, netjes, gastvrij - Appartement netjes, schoon. Communicatie via whatsapp prima. Ga je deze boeken zorg voor een kamer aan de achterzijde. Drukke weg met golfkarretjes
• Errol (10/5): -
• Will (10/5): -
• DeCoff (10/5): Highly recommend Villa Elena Isla Mujeres - Location was perfect for my needs. It’s not in the heart of the busyness just a 5-10 min walk to all the restaurants cafes and shops. Right on the ocean side (East) with easy access to early morning walks and 5 mins to the beach. Will be returning next visit to the Island. Highly recommend! Thank you Klara and Leira
• Lee Robin G. (5/5): Okay for two nights. - The Villa was clean, the shower and the bathroom were fine and a little spacious as these things go. The large king bed was adequate. Very good AC. The first evening my TV wasn't working and I had no bar of soap in the bathroom, they only provided a shower gel. I texted for soap, and for them to look at the TV, and asked to have a blanket - Hot or cold, I can't sleep with just a light sheet. The next day nothing. The third day I received a reply saying they could provide but at that point I had decided to leave town a day early due to Mexican violence. The first day I also put some milk in the refrigerator. The next morning it was fine. The morning after that the milk had gone bad...... Only for me to realize that the small refrigerator was not plugged in. Then I looked at the TV and realized that that was not plugged in. I think that places that don't want to plug in the amenities should make sure that they are plugged in before somebody is checking in. It never dawned on me that nothing was plugged in. I mean, why? Furniture in the room was an afterthought. And the outdoor area on the roof- that pink area are painted cement units. I sat on one for a while and then I was sticking to the paint and quickly moved. I sat on the one lounge and read for a bit. At $100 a night I didn't expect to be hanging out next to piled up 4x4s. Also, there was no direct light to be able to read in bed in the evening. I had to sit at the table which was not comfortable. I love the location though. Very easy to hop in and out of town. I felt safe and secure in the multi-unit Villa. Just not for me. Large enough for 2 people. App will not let me upload screenshots from my video.
• Derek (8/5): We enjoyed our stay at Villa Elena, clean, good value, comfortable, the staff were easy to communicate - Great location No complaints
• Pauline (8/5): Très bien je recommande ! Bon rapport qualité prix pour l’île ! - L’emplacement qui est proche à pieds de plusieurs centre d’intérêt - du centre ville (10min) et de playa Norte (15min) et du ferry (5min). La vue sur le toit est très sympa mais difficile de rester s’y détendre au vu des infrastructures. La gentillesse des hôtes : nous avons pu échangé avec eux pour arriver dès que notre ferry était la à Isla Mujeres + laisser nos bagages chez eux jusque la dernière minute. La propreté est top ! Une fenêtre de la baie vitrée de notre chambre (vue sur la ville) est cassée et remplacée par une plaque en bois, ce qui rend la chambre un peu bruyante. Mais peut être que celle ci a prévu d’être remplacé prochainement.
• Matt (10/5): A magical place to call your base on Isla Mujeres! - The location is amazing. Close to the north end, but not really in it. Right next to the ocean and the path. You can walk everywhere in the north end and if you don’t want to get a golf cart you can walk to around Chedrui (mid island) fairly easily. Staff is so friendly and accommodating! It has quirks for sure—but nothing too annoying. If you are city side you will hear road noise—not bad, mostly mopeds and golf carts—but noticeable.
• Tara (8/5): Super Gastgeberin, guter Stay für ein paar Tage - Super Gastgeberin, sehr hilfsbereit und gute Kommunikation mit ihr. Die Lage war auch gut. Es war ziemlich hellhörig. Die Terrasse oben sieht nicht so schön aus wie auf den Bildern.
• Celeste (7/5): - The location was near to the ferry terminal and the north beaches without being loud and in the center. We thought the staff were very kind. The sea view is incredible. The place was very rundown and we booked the nicest room in the hotel. Broken windows, paint splatter floors, old open and partially used mini bottles of toiletries, absolutely rusted out coffee maker, fridge that leaked water in everything. There's things I know they tried to stay on top of like ants, mold and smells and they are almost things I come to expect in Mexico, but this place isn't cheap but it also isn't worth the price they ask.
• John (10/5): Awesome experience - Location, staff. Room
• Silvia (9/5): - Bed The step to bathroom.
• Silvina (10/5): Excelente lugar y atención - Es acogedor, tiene todo lo que se necesita para pasar unos días. La comunicación es fluida y responden rápidamente. Lo recomiendo!
• Dinara (8/5): Nice and pleasant stay - We want to thank the team at Villa Elena. The hosts were incredibly friendly and welcoming, helping us with every question and request. Our room was clean and spacious enough for two, and the extra small sofa bed was a nice touch. The Wi-Fi connection was stable and speedy enough for our needs. The villa is located away from the crowded tourist areas, which we enjoyed, yet it is only a 5-minute walk from the ferry terminal and 15 minutes walk from the north beach. There are many cafes and restaurants within a 5-to-10-minute walk. Our room had a partial sea view, and the panoramic view from the roof is fantastic. Mattress: A bit soft for us, though this is a matter of personal preference. Noise: The room faces a road with frequent traffic (motorcycles/carts) during the day, but it stays quiet at night, and we quickly got used to it. Location: Situated opposite a military base. Expect to hear bugles and drums on weekday mornings. It didn't bother us as early birds, but late sleepers may take note.
• Evan (10/5): Amazing stay - Amazing views and great location
• M (9/5): Fint litet hotell - Vi bokade stort rum med mini-kök och stor balkong mot havet (på östsidan). Fina soluppgångar. Också väldigt skön säng. Rent och fräscht. Trevlig värdinna vid incheckning. Lite lyhört. Väldigt gammal och ojordad spisplatta som nog borde bytas ut.
• Mark (10/5): -
• Katharina (9/5): Mit wunderschönem Sonnenaufgang in den Tag gestartet - Der Ausblick vom Balkon war gigantisch! Kein Föhn vorhanden
• Erika Barragan Garcia (10/5): - Hermosa vista y lindas habitaciones
• Rikke Marie (10/5): 10/10 nydelig perle, må oppleves! - Nydelig host, som ga oss masse gode tips. Veldig koselig beliggenhet, og terrasse. Kommer gjerne tilbake! Ble litt kaldt vann i dusjen, men dette sa vi ikke ifra om så det kunne sikkert blitt fikset.
• gianluca (10/5): -
• Johann (9/5): Super Zimmer mit Blick aus Meer - Ein schönes Zimmer (Nr. 6) im ersten OG mit schönem Balkon zum Ozen raus. Nichts
• Sylvie (8/5): -
• Kim (10/5): Awesome view and location - Excellent location! Only about a 5-minute walk from the ferry port. The view was the best! Absolutely stunning, spacious balcony. Really nice enormous shower. The staff was so nice and so quick to respond. They were great! I highly recommend this property. The bed was comfy and the unit felt very secure. I would definitely stay here again when returning to Isla mujeres. It exceeded my expectations. The rooftop terrace was also spectacular. The only minor improvement I could suggest would be a door for the toilet area instead of just a curtain. It wasn't a problem, just something that could be improved
• Luca (3/5): Delusione totale - La vista, il balcone attrezzato, wifi ben funzionante Formiche nella zona cucina L'acqua calda dura pochissimi minuti e due persone di fila non possono fare la doccia. Lenzuola macchiate e super usurate, impresentabili. Il wc non ha una porta ma una tenda. Tenda oscurante diatrutta e tutta rattoppata con il nastro adesivo. Asciugacapelli trovato per caso in una cesta della zona comune. Vetro della finestra lineato. Per 200 USD a notte non è accettabile. Le fotografie non rispecchiano più il reale ed attuale stato dell'arte e sono quindi ingannevoli verso il cliente. La finestra scorrevole del balcone non ha una serratura e deve essere bloccata con un pezzo di legno.
• Manuela (9/5): Spektakulärer Ausblick und großes Zimmer. - Die Lage und Aussicht waren super. Es war ruhig und angenehm. Clara war super nett und hat Restaurant empfohlen, das spitze war. Die Ausstattung der Küche könnte besser sein. Kein Küchenhandtuch, wenig Geschirr. Aber da wir nicht gekocht haben, kamen wir klar.
• María Amalia (8/5): Muy lindo lugar para pasarla en Isla Mujeres - El lugar está muy bien, es lindo, cómodo y la persona que lo administra está atenta a lo que sea necesario. Tiene muy buena ubicación La cama grande de la habitación que nos tocó en un lado tenía un hueco
• Natálie (10/5): -
• Ramona (10/5): Top Unterkunft - Sehr sauber Nichts
• Deanna (10/5): - The staff was extremely helpful and pleasant. The ocean views we beautiful.
• Anna-Karin (9/5): Vi hade en fin vistelse - Personalen var fantastisk Det låg lite avsides
• Stephanie (10/5): Loved it! Would stay there again! - The king bed was very comfortable. We were only a short walk to the shops, restaurants and beach. Was quite nice to be away from all the noise. We wished there was enough utensils for two people in the room.
• Latisha (10/5): I would recommend Hotel Elena for its location, price, friendly helpful staff and most of all the location to the ocean - The location was great with easy walking distance to the ferry and the main parts of town. Being off the main streets, it was extremely quiet. Our room was spacious and beautiful and had the best view of the ocean that we’ve ever had. You could hear the waves crashing on the rocks all night, which was very peaceful. The balcony is enormous and was a great place to have our morning coffee and a drink in the evening. There was nothing not to like about the hotel and our room. It was quaint (only six rooms and definitely worth staying in oceanfront rooms #5 or #6) and the bed was very comfortable.
• Heike (6/5): - Die Zimmer waren wirklich sehr sauber und wurden täglich geputzt Die Ausstattung ist ziemlich in die Jahre gekommen. Die Dachterasse sieht auf jedenfall nicht mehr so aus wie auf dem Foto hier. Die Lage ist ziemlich abgelegen vom Zentrum der Insel, dafür aber trotzdem relativ laut weil hier viel Verkehr Richtung Süden der Insel unterwegs ist. Um das ganze Haus herum sind viele Baustellen und bellende Hunde.
• Alicia (9/5): Fantastic! - Location was close to the main tourist strip with shopping and restaurants but far enough away that you didn't have to deal with the noise. The ocean view was stunning! Hot water was limited, but probably normal throughout the island. Didn't detract much from our overall experience though.
• Francesco (10/5): -
• Giulia (5/5): - Posizione centrale e pulizia giornaliera La camera era letteralmente piano terra su una strada, senza possibilità alcuna di avere uno spazio per appendere costumi e asciugamani bagnati dopo il mare, il che ci obbligava a stendere tutto in camera rendendo la camera umida e soffocante. Inoltre il piano terra su trada non garantiva alcuna privacy e bisognava per forza stare con le tende chiuse anche di giorno.
• giulia (8/5): -
• Jose (10/5): - Todo muy limpio y cómodo. Llegamos temprano y fueron muy amables preparándonos la habitación para poder acceder. Gracias.
• gian massimo (8/5): -
• Kevin (8/5): Séjour à Isla Mujeres - Le rooftop est top avec une très belle vue sur la mer et la ville. La chambre est correct et possède le strict nécessaire. Les personnels de l’établissement sont très gentils. Rien à dire sur la propreté. En raison de la mauvaise insonorisation, on entend tout ce que font nos voisins et tout ce qui se passe dans la rue. Il n’y a aucune isolation phonique.
• Facundo (10/5): Un balcón para quedarse a vivir. Vista insuperable - La ubicación, la sencillez. Las instalaciones sobrias pero completas. El balcón es para quedarse a vivir. Muy cerca del centro y a distancia caminable de la punta norte, x el malecón. Una zona súper silenciosa y con la oscuridad suficiente para disfrutar el cielo nocturno, ver amaneceres y salidas de luna. Hermoso
• Marko (10/5): Perfect for short or longer stay. Clean, great location - Location, cleanliness, walkingndistance to the city and the beach. There wasn’t really anything we didn’t like. (Maybe the rainfall shower, you can’t shower without washing your head too, but we got used to that by the time we reached isla mujeres) 😄
• Fono (6/5): מקום נחמד ומומלץ - הבחורה מהקבלה מהמממתתת עזרה לנו מאוד ! הייתה לנו בעיית תשלום והם היו ממש סובלניים מאוד מכובד ביחס למחיר הטוב לנו היו קצת שיפוצים על הראש בשכונה אבל אני מאמינה שזה זמני . מאוד מומלץץץ לפעמים לא היו מים חמים
• beth (10/5): Lovely location for a perfect stay, communication was excellent. - Loved the view and location. A hair dryer would be a nice addition, I did not see one.
• Simon (10/5): 5 ⭐️⭐️⭐️⭐️⭐️ - When we arrived we were greeted warmly by a young woman named Leira! She checked us in and showed us to our room. What a surprise! The studio is huge, with a kitchen, huge terrace with incredible ocean views and a very nice bathroom. Daily cleaning service was a nice surprise as well. Communication with Clara, the he owner/manager was lovely and warm. She came by our place and delivered coffee personally which was so sweet. We loved the location because it’s minutes to the heart of the Centro, but removed from all of the hubbub. I highly recommend this hotel and will stay here again. We visit the island twice a year!
• Louise (8/5): très bon séjour - Emplacement parfait sur l’île! Lit très confortable. Personnel adorable, fontaine à eau disponible ( très pratique!) ainsi que d’autres équipements. Logement un peu vieillissant mais reste tout de même très bien! Un peu bruyant
• Mathias (9/5): -
• Bridget (10/5): - Stunning views and within easy walking distance of the town and north beach! Highly recommend.
• Robert (7/5): If I had to go back I would rent at Villa Elena again but Isla Mujeres is mediocre and expensive - Location, cleanliness, friendly staff, amenities (private roof top terrace), all decent. No screens on the windows or protectors so no fresh air. Returning to the room we could still smell what we had cooked before going out.
• corinne (8/5): - Accueil très agréable Chambre spacieuse Roof top avec vue magnifique Un petit peu éloigné du centre
• tsutomu (7/5): -
• Pereyra (8/5): Estuvo bien - Clara fue súper amable con nosotros, nos esperó para hacernos el check in y explicarnos algunas cosas de la isla. La habitación y el baño están bien. Recibíamos limpieza todos los días El único detalle es que nos tocó la habitación de abajo y tiene un ventanal que da a la calle, por lo que no podíamos abrir las cortinas ya que se veía todo desde afuera. Pondría ventanas espejadas para más privacidad y luz natural. El colchón bastante blando
• José Daniel (10/5): espectacular! - atención, ayuda en general, guia y amabilidad mucha limpieza, tecnologia, toallas, de todo!! no nos aclararon modalidad ni horarios de la limpieza al principio, nos asustamos al ver cosas fuera de lugar, pero en realidad fueron organizadas el primer y segundo piso se comunican por unas escaleras que no tienen puerta
• MATTEO (9/5): - Terrazza panoramica sul tetto spettacolare dalla quale è possibile ammirare il tramonto e l’alba.
• Noy (10/5): - קלרה המארחת ממש מתוקה ואדיבה אין בידוד ברעש
• Stefania (8/5): -
• Mireia (8/5): -
• Francesca (10/5): -
• Santiago Ignacio (9/5): -
• Temi (10/5): Very helpful staff made it a very easy experience , location was great and the room itself was comfortable - Great location Lovely staff Very accommodating Good communication Great terrace for sunrise view It was okay , especially for the price .
• Elise (7/5): Very happy with price, location and overall property - Convenient location. Wifi at door helped get access. Spacious room. Aircon, smart tv. Lady at front desk was lovely. Great overall value. I would book again. Inform in advance how to collect the keys, but it was easy on arrival. It only had a thin sheet, it was hot but for comfort it would be good to have the option.
• Lorcan (8/5): Muy bien¡! - Great balcony, super clean, comfy bed , location within 15mins walk of playa Norte, staff very accommodating & helpful. WiFi is a bit temperamental, otherwise great.
• Francesca (10/5): -
• Tsvi (10/5): - Excellent host. Nice hotel near center.
• Hill (10/5): -
• ANDREA (9/5): -
• Maria Eugenia (4/5): - La cama era cómoda Que un día no nos limpiaron la habitación; tuvimos que avisar que nos traigan las toallas limpias y por ese mal momento nos dijieron que nos iban a recompensar con algo nos fuimos y nos nos dijieron nada. La tapa del inodoro se caía. Tenés que caminar para llegar a playa norte como 20 minutos no está tan cerca. La terraza estaba en mantenimiento al igual que la calle.
• Maria Florencia (10/5): -
• fabrizia (8/5): Struttura semplice con tutto l'occorrente per un piacevole soggetto a Isla Mujeres - A breve distanza dalla spiaggia principale, Playa Norte, struttura semplice, ma dotata di tutto il necessario per un soggiorno piacevole e confortevole. Letti e cuscini comodissimi, kit da bagno, phon e acqua potabile a disposizione dei clienti. Clarita e Wilbur persone carinissime e host superdisponibili, ci hanno lasciati entrare in camera per posare il bagaglio prima del check-in dato che venivamo da un lungo viaggio. Consigliato!
• Mariano (10/5): Paz , tranquilidad y comodidad - La tranquilidad , la vista , las instalaciones y la amabilidad increíble de los dueños. Volveremos muy pronto!! Pasamos unos días hermosos!!
• Tina (2/5): Nicht empfehlenswert - Die Unterkunft ist gut gelegen. Das Personal an sich war nett auch wenn keiner wirklich englisch spricht oder versteht. Das ganze Gebäude inklusive Zimmer sieht nicht wie auf den Bildern aus. Das Gebäude ist wirklich in die Jahre gekommen. Neben dem Gebäude befindet sich eine Baustelle welche ziemlich laut ist. Eine Terrasse wie auf den Bildern angegeben gibt es wohl nur für die Luxuszimmer. Unsere Klimaanlage hat nach kurzem Betrieb immer wieder nach Urin gestunken. Wir haben das ganze mehrmals ausprobiert und jedes Mal kam der Gestank wieder. Der Safe, welcher sich im Badezimmer befand ,konnte nicht genutzt werden, da der Schlüssel sich nicht umdrehen ließ und letzten Endes ganz im Schloss stecken blieb. Alles in allem hatten wir eine sehr schlechte Erfahrung mit Villa Elena. Zudem hatten wir leider direkt 3 Nächte gebucht. Wir verließen die Unterkunft bereits am nächsten Tag und hielten Rücksprache mit dem zuständigen Personal. Man sagte uns, dass wir unser Geld evtl. zurückbekommen würden, meldete sich jedoch nie wieder bei uns.

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