Novotel New Plymouth Taranaki

Location: Cnr Of Hobson And Leach Streets, New Plymouth, nz

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Sauna
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Emergency cord in bathroom
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Happy hour
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Bicycle-friendly property
• Electric bicycle charging station
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Two Queen

  This spacious room is located on the higher levels and features a mini-bar and air conditioning. There are floor-to-ceiling windows featured as well as tea and coffee making facilities.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Executive King Room

  This spacious room is located on the higher levels and features mini-bar and air conditioning. There are floor-to-ceiling windows featured as well as tea and coffee making facilities including a Nespresso coffee machine.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• King Studio

  This studio includes a flat-screen TV, It also includes air-conditioning, heating, ironing facilities and a safety deposit box. An electric kettle, mini-bar and a refrigerator are provided. The bathroom a shower, free toiletries and a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior King Room

  This studio includes a flat-screen TV with pay-per-view channels. It also includes air-conditioning, heating, ironing facilities and a safety deposit box. An electric kettle, mini-bar and a refrigerator are provided. The bathroom a shower, free toiletries and a hairdryer. A bathroom with a bathtub may be available upon prior request. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior One-Bedroom Apartment with King Bed

  This spacious apartment is located on the higher levels and features a kitchenette, mini-bar and air conditioning. There are tea and coffee making facilities including a Nespresso coffee machine.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Two-Bedroom Apartment with King Beds

  This spacious apartment is located on the higher levels and features a kitchennette, mini-bar and air conditioning. There are tea and coffee making facilities including a Nespresso coffee machine.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Additional bathroom
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Marni (9/5): My first choice every time I come to New Plymouth - Convenient to be able to have breakfast and dinner there
• Alan (10/5): - Easy check in Friendly staff
• Bailey (8/5): -
• Martin (7/5): Ok - Its location is not too bad from the airport and not a difficult walk to town. The room was looking a bit worn out in places
• Valerie (5/5): Average - The property needs a good clean. The rooms needed a good clean.
• laura (9/5): I enjoyed my stay - Convenient location I didn’t have a problem with anything on the property
• Emma (10/5): - The staff were so so lovely and they really did take this stay from great, to exceptional. All of them were so kind and went above and beyond. We couldn't figure out the speaker in the couch.
• Megan (7/5): -
• Verena (10/5): -
• Karen (8/5): It was a great stay. - The staff were very attentive without being cloying. They were able to provide everything I requested (trim milk, extra teabags and cups and a towel) with good cheer
• Te Awhe (10/5): - Everything
• Kim (8/5): -
• Smith (10/5): -
• Guest (8/5): -
• John (10/5): - Underground parking facility, $30 p/night, video surveillance, great if you have a classic or unique car your always worried about, great breakfast buffet, well worth it, lovely dinner, comfortable bed... Basic room amenities, but room service made up for that...
• Helen (9/5): Our stay was great! - The staff were awesome The planks of wood at the windows. I understand why they are there but they blocked light from the room.
• Kriss Iqra (7/5): -
• robert (8/5): -
• philljan (10/5): A pleasant surprise - We found this hotel to be clean tidy with a large superior room. The carpet was definitely a standout. Loved the cow mural across the bed head. Plenty parking. Paid and unpaid. Friendly staff, and a great deal with included breakfast, which was a well stocked buffet with plenty of options. It was a pleasant surprise for the price.
• Hasna (8/5): -
• Travel66712421899 (10/5): Great service - Lovely clean rooms and bathroom, comfy bed, friendly helpful staff, great bar service, happy hour drinks. Free bike hire was a surprise bonus. Really enjoyed our stay here with friends to celebrate our 25th anniversary. Would love to visit again.
• Kyle (10/5): -
• Joanne (8/5): -
• Leonie (10/5): -
• Waiata (10/5): Wonderful stay, would just like more available parking next time. - The room was clean and it had everything we needed, a wonderful bathroom, and a comfortable king size bed! It was a very beautiful stay. The parking was a slight challenge at that time due too having no parks available during my stay. I had to park up along the main road to remain close to the hotel.
• Heidi (8/5): - zentral gelegen, gute Ausstattung nichts
• Oscardog16 (10/5): A well-maintained property with a comfortable bed - We were upgraded to a Superior King room due to our membership status. It was nice to have a larger room over the smaller Studio King we had booked. There were 2 easy chairs in the room which is a rarity in most motels. The bed was comfortable and the room was soundproofed. We did not hear any traffic noise despite the hotel facing a main road. We were delighted to receive complimentary bike hire. They have 10 bikes and they are on a first come, first serve basis. We took 2 bikes not long after check-in and road along part of The Costal Walkway. We ate in the onsite restaurant twice and have reviewed it separately. We highly recommend this motel.
• Emma (10/5): - Staff amazing, location great, restaurant Devine, staff also set up a surprise gift and sweet treat for my sons 3rd birthday waiting in the room for when we returned No balconies
• James (10/5): - Friendly staff. N/A
• Bibin (10/5): - Parking is not free even its mention in booking.com. I think booking.com have wrong data. Very low speed wifi. Samsung tv which have only chromecast and its not working properly from iphone. Clean and location
• TRACEY (8/5): -
• Matete (8/5): Relaxing and peaceful - Loved the breakfast...was a great way to start the day
• Huia (10/5): -
• Craig (8/5): Comfortable - The cleanliness, comfort and services The location was hard to find, the parking was poor
• Craig (8/5): -
• Jonathan (10/5): When I arrived on a motorbike, the desk agent Emily went to the basement and guided me to where I should park right by t - Very clean and well appointed Nothing
• Garry (9/5): - Bed was comfortable, room seemed small to start with but really was big enough breakfast was ok, not that great, pancakes a big fail
• Paula (9/5): -
• Stephanie (8/5): - That the bistro and bar was just downstairs. All the staff were really nice. The car parking for $30, not secure. Room was pretty basic for the price.
• Charmaine (10/5): Always love return to Novotel New Plymouth - All, but one little thing (poached eggs were cold) rest of breakfast was yum
• Himanshu (4/5): Low comfort - Staff, food, location Bed, specially the mattress quality (low grade spring), not comfortable even for a child weighing 40-45 kgs. This was the major issue that enabled me to make my future stay at this property.
• Maureen (8/5): -
• Jordi Muñoz Mendez (9/5): - TODO NADA
• Kylee (10/5): -
• Christina (8/5): Very pleasant stay. - The Novotel is close enough to the CBD . On arrival the front desk staff were very helpful. My room was quite spacious and clean and the restaurant and their staff were very friendly and polite. They’ve got plenty of complimentary parking spaces plus paid parking spaces if you wish.
• james (7/5): -
• Avisheel (10/5): -
• Kataraina (10/5): - A kind and patient staff member helped me charge my phone, complete my online booking and book a very comfortable room for me and my children. It included breakfast. We also parked out the front. This place is hands down 10 out of 10 for me. I wasn't sure if there was a space to do your laundry or if they only had a valet service.
• Melanie (7/5): - Beds very comfortable Parking costs
• Chris (9/5): Enjoyable - Close to the event I attended A modern property
• Kelvin (10/5): Nice staff -
• Pam (9/5): Overall our stay was very enjoyable and comfortable and we would like to come back.. - The beds were so comfortable which allowed for an excellent sleep. The dinner in the restaurant was delicious. The breakfast was a real assortment of tasty dishes. The staff were pleasant and very helpful. I was a bit disappointed with the preparation of the bathroom. There was dust and hair on the floor and a piece of toilet paper behind the cistern. There was only sufficient towels, glasses and coffee cups for two people whereas we were a party of three when booked in.
• Matt & Jenny (5/5): - Lovely bathroom and room was comfortable The price was expensive. Gym is very small
• FENGYUAN (8/5): - 干净整洁
• Bashir (10/5): -
• zhi (10/5): -
• Dominique (8/5): -
• Keri (9/5): -
• Fraye (9/5): -
• Nova (9/5): -
• Willie (7/5): All good, just fix the bed - Everything except the bed The bed was on wheels that kept moving, pillows fell down the gap. Need to remove the wheels or stop the bed moving.
• Hani (10/5): -
• Zani (8/5): - Very clean and comfortable The room service was slow and didn’t bring what we ordered
• Melissa (6/5): I paid $299 for the room. It wasn't worth the money. Don't think I'll stay there again - Staff were great Condensation in the room. Couldn't open a window was really stuffy
• Ryan (10/5): Friendly Staff, Clean & the beds are sooo comfy! - Friendly approach from all the staff from check in, breakfast to check out Loved the beds...so comfy. Clean! Picked Novotel as I knew the facility would be clean
• Tom (10/5): - Overall good experience
• padda (8/5): -
• christine (9/5): The most comfortable bed I’ve slept in & perfect pillows. Enjoyed breakfast with perfectly soft scrambled eggs. - Beautifully appointed, clean & comfortable Although close to town, would have loved it to be in the heart of the city
• Jacqui (7/5): Ok for a 3 night stay but longer would be oppressive. - Location was excellent for our requirements. That the windows are boarded and there cannot be any Fresh air and NO view possible.
• Houda (7/5): -
• Tracey (8/5): Location was excellent and breakfast was great. Lovely Staff. -
• Alice (8/5): Second time staying here and would definitely recommend. - Location and comfort They want a deposit for each night on top of the nightly fee
• Faaea (5/5): -
• Viktor (10/5): -
• Aron (10/5): -
• Nivi (7/5): Good - The size of the rooms . Staff very friendly The apartment sinks were dirty. Basement lift not working. Not enough breakfast options.
• Michael (8/5): The hospitality and experience at this location was superb. - The location was great as it meant that the CBD was walkable for most things. The gifts for the children upon arrival was a nice touch. While the added benefit of bikes meant that we could enjoy more of New Plymouth without having to worry about the car. The staff were also very helpful with our needs. The staff needed to be informed on how to maintain the bike gear if other patrons are to enjoy the facilities more, not a problem for me as I'm a cyclist myself. While the bathroom also needs a deep clean in some grout and around the tap ware just for cosmetic reasons.
• Mereana (9/5): -
• Miles (7/5): -
• Liu (8/5): -
• Kate (9/5): - fantastic shower
• Ahio (8/5): - Breakfast offer, bed was very clean and fresh. Shower not fresh No toilet paper supplies
• Jiten (10/5): -
• Wazza (9/5): -
• Rohit (7/5): Good - Hotel staff good Very clean Paid parking
• Mikel (7/5): Improvement - The location and the room look cozy. Tried to make tea and one of the teaspoon was not clean as it was sticky and it is sticky. Toilet paper holder the screw is loose. When checking out surprise we were charge for a breakfast that we did not do. Good thing it was clarified. But it should have some improvement on how to process there breakfast charges.
• Sandra (10/5): - Everything! No complaints
• Rohit (8/5): -
• Genna (7/5): An enjoyable 3 night stay somewhere new. Got to explore New Plymouth and the highlight was Festival of Lights. - Hotel was clean. Staff all lovely and helpful. Easy to find and in a great location. Paying for a car park was disappointing. I realise it is optional but we were also led to believe car parks were hard to get. There were plenty.
• Neroli (8/5): Comfortable and clean with lovely staff. - Lovely friendly staff. Free gift on check-in for my 3 year old grandson was sweet. Very clean and convenient location. Comfortable beds. Good buffet breakfast. Curtain/track fitting not the best as it didn’t cover the full large studio window so early morning light was a nuisance.
• Gavin (8/5): -
• Toh (9/5): Very nice hotel w nice staff - Very clean very nice Nothing
• Gandhya (9/5): Relaxing and convenient - My family really enjoyed the room and breakfast.
• Yang (9/5): Great experience, easy to park cars and we enjoyed the stay a lot. -
• Matthew (8/5): Post Christmas break. - Convenient, comfortable, good parking. Shower leaked all over the floor, house keeping was very inconsistent (forgetting bins or to restock items)
• Sandra (10/5): -
• Midhunkumar (8/5): Was good - Room, breakfast & Help offered by Mariska Checkout, parking
• Amelia (6/5): - Location Food
• Carolyn Ah-Voa (7/5): -
• Elissa (8/5): Comfortable, relaxed, excellent staff. - We stayed here over Christmas and enjoyed the Christmas buffet. The staff are excellent. Easy parking, good location, comfortable. It’s a bit dated with older style lighting and fittings but this is a small thing.

Photos