De Pijp Hotel
Location: Sarphatipark 106, Amsterdam, nl
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Unique Gaming Experience
Experience a stay like no other at The Arcade Hotel Amsterdam, where guests can enjoy a life-size chess board in the garden and access to a variety of retro consoles in the rooms. The arcade hall with 20 coin-up machines adds a touch of nostalgia for gaming enthusiasts.
Convenient Amenities
From free WiFi throughout the property to a 24-hour front desk, The Arcade Hotel ensures a seamless stay for all guests. Enjoy bike rentals, a comic library, and engaging game nights organized by the hotel.
Delightful Culinary Offerings
Indulge in a range of snacks and spirits at the on-site bar, and don't miss out on the breakfast-to-go bag filled with an assortment of delicious items. With a location near vibrant bars, cafés, and markets, culinary adventures await just steps away.
Book now for an unforgettable stay at The Arcade Hotel Amsterdam!
Important Information
The hotel offers a valet parking service upon request.
Please note that your credit card will be pre-authorized for the amount of the 1st night.
Please note that renovation work will be carried out from December 2025 to March 2026 and some facilities may have limited availability.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:30 AM
Amenities & Facilities
- Non-smoking rooms
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Games
- Housekeeping on request
- Private picnics
- Wine release events
- Japanese garden
- Bicycle-friendly property
Rooms Available
-
Deluxe Family Room
This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Quadruple Room (Friends)
2 Twin Bunk Beds
237 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV, cable channels, and video game console
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk
Comfort - Daily housekeeping, heating, and ceiling fan
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Daily housekeeping
- Ceiling fan
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
-
Large Double Room
This double room is air-conditioned and features a flat-screen TV with satellite channels, a private entrance, soundproof walls and a safe deposit box. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Triple Room
This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Suite
The large deluxe King suite is equipped with free WiFi and a large flat screen TV. There is a bathroom with bathtub and rain shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Single Room
The single room is equipped with free WiFi and a large flat screen TV. There is a bathroom with a rain shower.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room
The quad room has four bunk beds and is equipped with free WiFi and a large flat screen TV. There is a bathroom with a rain shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Family Quadruple Room
The Family Quad room has two double beds and is equipped with free WiFi and a large flat screen TV. There is a bathroom with a rain shower.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Small Double Room
The small double room is equipped with free WiFi and a large flat screen TV. There is a bathroom with a rain shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Small Twin Room
The small twin room is equipped with free WiFi and a large flat screen TV. There is a bathroom with a rain shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Large Double Room
The deluxe room is equipped with free WiFi and a large flat screen TV. There is a bathroom with a rain shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Comfort Triple Room
The comfort triple room has one double- & one single bed and is equipped with free WiFi and a large flat screen TV. There is a bathroom with a rain shower.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Video games
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Lee (8/5): - very nice hotel, 12 mimute walk to metro close to street with bars . price lower then amsterdam avg. you are not in city center but close enoutgh and price cut is pretty big. room is a little small , for one person completly managble.even though room was small felt like i got good value for money paid
- POLIXENI (8/5): -
- Monserrat (9/5): - La ubicación enfrente al parque, cerca de restaurantes y mercado. La amabilidad de Ivo y Ates los recepcionistas Nada
- Göran Fröjd (8/5): Ganska bra och prisvärt boende för att vara Amsterdam. - OK pris för Amsterdam. Utbudet på frukosten var ganska minimal och layout för buffén gjorde att det blev lång kö.
- Deniz (10/5): - Konumu iyi, temizdi. Otelin girişinde ücretsiz çay kahve ikramı yapılıyordu. Personel ilgili ve güler yüzlüydü. Klasik dar uzun bir Hollanda eviydi. Balkonu vardı ve sabah kuş sesleri ile uyanıyorsunuz. otelin karşısında bir yürüyüş yapılabilecek bir park var. Oda da mini bir buzdolabı olabilirdi.
- Dresscher (7/5): It was ok, staff is nice, location near metro stations - Location They were renovating when I was there, it looked like a internal construction area
- joe (6/5): -
- Mieke (7/5): -
- Laurine (8/5): -
- Andrea (6/5): -
- Maria (1/5): Just don’t go - There is an active construction in the hotel that no one tells you about. The light in the bathroom doesn’t turn off, there’s like a 100 light switches in the room, but none for the bathroom. It was impossible to get into the hotel, no one was opening the doors for 15 min
- Laura (8/5): - Het personeel heeft ons fantastisch geholpen!
- Lange (5/5): -
- Lauren (10/5): - We absolutely loved the room!! it was spacious, modern, cute and comfortable. The bathroom was updated and the led lights were such a fun touch, we loved out view as well!
- HIROKI (7/5): -
- Christina (8/5): - Amazing staff! And location super We stayed in the room for 4 people. The beds are so small.
- Claudia (6/5): -
- Raphaël (8/5): Point de chute pratique - - Le personnel de l'accueil est très sympathique et accommodant
- Le quartier
- Situation géographique - Chambre très petite !
- Dominique (9/5): Top! - De inrichting was volledig nieuw. Heel stijlvol! Daarbij ook nog eens een perfecte locatie in de pijp. Alles goed lopend te doen en anders is de tram vlakbij. Hele aardige medewerkers ook! Het was wel wat gehorig, maar is te verwachten van zo’n pand midden in Amsterdam.
- yeşim (7/5): - Oda dekorasyonu iyi, yataklar rahat ama küçük, resepsiyondaki görevliler güleryüzlü, çay kahve kurabiye bal ikramı var her zaman resepsiyonda, çeşme suyu içilwbiliyor. Oda küçük, terlik yok, su yok, kattle yok, merkeze 40 dk yürüme mesafesinde olduğundan çok yorucu oluyor ulaşmak, uberle tren istasyonuna yada havalimanına ulaşabilirsiniz
Kahvaltısı iyi değil dışarda kahvaltı yapabileceğiniz mekanlar mevcut
- Dmitrii (8/5): - The staff was super friendly. Rudi especially standed out The breakfast was very humble. The room was so small that there was no space for a chair in front of a desk.
- Leila (8/5): -
- Zaitseva-Kinneberg (8/5): -
- Enzo (10/5): -
- Dan (7/5): - The employees were always helpful - they responded to every request and in a friendly way. There were also regular keys, which was important for us as observant Jews for the Sabbath. In the bath room there was no fixed place for the toilet paper next to the toilet - an annoying issue which can easily be solved.
- Emma (9/5): -
- Gill (6/5): Okay - Friendly staff convenient location Room very cramped
My husband and I both stubbed our toes painfully on struts under the bed
The bathroom door had no handle on and was very difficult to close properly
- Lola (8/5): -
- malachy (2/5): Not a place to spend time with a loved one for any romance or normality - The location There are too many too list. I bought the most expensive room in the hotel. All night I can hear people up shouting coming in and out of the lobby ringing the doorbell.
In the morning 730 am they are working on the place saws and music.
The staff is the loudest in the world laughing and talking so loud you would think they owned the place and didnt care about return service.
Most of the staff had no idea how things worked. The room had basic cable but no way to stream from your computer or hook an hdmi cable. So no romantic movie with tub. The shots of the room is almost like it is a entirely different room.
They have special lighting but only for the toilet go figure.
I'm sure it's a deal for the other rooms but I felt like inqad at a hostel while paying top dollar. I should have went with the hotel I knew.
I told them nightly of the issues and no apologies.
Best room also had no refrigerator bc why order a Desert and have it ready for night time. I told them at the end how disappointed I was and I got a shrug.
- Mario (3/5): - La posizione La camera era un bagno a cielo aperto con un letto. Per più di 200 euro a notte . Tra l'altro lavori in corso che avrebbero dovuto ridurre il prezzo. Ascensore era un montacarichi. Pessimo
- Beatrice (4/5): Goede locatie, vreselijk hotel. - Personeel was aardig en behulpzaam. De kamer was overduidelijk oud maar opgelapt en extreem gehorig. Ik kon echt alles horen wat er in de kamers om me heen gebeurde, een zeer onprettige ervaring.
- Jussi (8/5): Successful hotel choice. - The location was perfect. The price was reasonable considering the location. Staff also helpful. The room was quite small.
- Artur (7/5): -
- Jack (7/5): Lovely decor in rooms, nice staff. Wasn’t the best sleep tho. - Nice decor in the rooms and lobby. The staff were super friendly and it’s a nice location. I stayed in the single bed room and whilst I did expect it to be small - my head touched one wall and my feet the other. I’m 5’11 so I think most people would be uncomfortable.
- Lara (7/5): Bom custo benefício, - Camas confortáveis, chuveiro bom e quente, piso de laminado , boa localização, em frente ao parque, muitos restaurantes, próximo ao centro. Hotel barulhento , quando vc pisa no chão ou o hóspede acima faz muito barulho, não tem frigobar ou telefone no quarto para comunicar com a recepção
- Charles-Olivier (10/5): Parfait - Excellent séjour du début à la fin. L’hôtel est idéalement situé, à proximité des principales attractions, ce qui rend les déplacements très faciles. La chambre était propre, confortable et bien aménagée, offrant tout le nécessaire pour un séjour agréable.
Le personnel s’est montré accueillant, professionnel et toujours disponible pour répondre à nos questions. L’ambiance générale de l’établissement est chaleureuse et reposante, ce qui a grandement contribué à la qualité de notre séjour.
Nous recommandons cet hôtel sans hésitation et y reviendrions avec plaisir. Rien
- Nair (8/5): - Amazing and friendly staff. By far the best part of this hotel, nice clean cosy rooms, great location, elevator facility Staircase too steep, ac wasn't working properly, no ac remote
- SAMANTHA LOUISSE (9/5): - The property is newly renovated so furniture is fresh and clean. Beds are comfortable and the room size is great for a family of 4. Very minimal lights, difficult during the night.
- Tusa (10/5): -
- Louise (1/5): Kan inte rekommendera - Inget. Bokade hotellet utifrån information som var felaktig i deras beskrivning. Hotellet genomgick stora renoveringar trots att det stod att de skulle vara avslutade i mars månad. Hotellet var smutsigt och stökigt, inga allmänna utrymmen var tillgängliga. Den enda tillgängliga toaletten var nedskvätt med kiss.
Renoveringen fortsatte innan kl.07 i rummet bredvid vårt, byggmaterial förvarades i hallen och blockerade vid utgång. Personalen var nonchalant
- Susan (3/5): My room was excellent. Hospitality and customer service and safety were poor. I would not return to this property. - The location was great. Close to the metro station and to the trams. Easy walking distance to excellent restaurants. My room was excellent. The property was undergoing renovation for the entire entry level lobby area. No receptionist was present. Had to ask one of the construction people if there was a receptionist around to check me in to the hotel. After waiting ten minutes or so, someone appeared. There were electric cords and paper covering all over the floor making it difficult and not safe to move around with a suitcase. The morning breakfast that was advertised turned into pre-packaged store bought breakfast items and a coffee machine. Not satisfactory when a breakfast meal was offered on the Booking site.
Also, through my own fault with dates, I needed to change my arrival date. I sent the hotel a message and received a message saying I would have to manage any change with Booking.com. Then Booking.com said I would have to communicate with the hotel. After several emails, I never got a final response about changing my date of arrival. My daughter lives in Amsterdam not far from this property, and she went there to talk with them in person after no one would answer the phone when she tried to call.
For the price I paid and the service I received along with the complete disarray and unsafe arrival and lobby area, I would not recommend this property at this time.
- Carolina (10/5): - Had an amazing time! The room was new and had everything I needed, the staff (especially Ivo) was amazing and very receptive and the location exceeded my expectations. I wish I stayed more time Nothing! Everything was great. Maybe would add conditioner to the shower
- Paloma Eduarda (9/5): -
- Jan (8/5): - Very noisy when other guest came home at night
- Giovanni (8/5): -
- Rita (2/5): Very disappointing with both the hotel and booking.com - The location and the staff on reception. The building site that I was greeted with on arrival - no warning along with the cat roaming freely around the hotel.
The toilet is in the room without a door to close it off which is not apparent from the marketing pictures.
- Fiona (7/5): Great location friendly staff and when refurbished it completely will be better value for money - Very comfortable refurbished room. Very friendly and efficient staff. Coffee and small snacks available Refurbished ongoing. Was next to a temporary reception and Sound proofing wasn’t great.
- Caroline Paula (4/5): Disappointing - Great location. Unfortunately, the conditions at the property were completely unacceptable and were not disclosed to us at the time of booking. The hotel was effectively a full construction site. There was persistent loud noise throughout the day, including drilling, which made it very difficult to rest or spend any time in the room. In addition, there were construction workers present throughout the building, which significantly impacted both comfort and privacy.
It was clear that there was no breakfast due to the ongoing works, despite this being an advertised facility when we made the booking.
This situation caused significant disruption to our stay, and we did not feel that the accommodation we received reflected what was advertised or paid for.
- Natalie (3/5): Gelukkig konden we erom lachen. - De locatie beviel ons het meest, je kunt lopend alles bereiken. De kamers zijn verschrikkelijk klein, net zo als de douche. Raar interieur en helaas een beetje vies.
- Neil (5/5): Great location, check the hotel is functional. - Very helpful and friendly staff. Great location. The hotel was a building site with no communal areas at all. The reception was housed in a small bedroom. To be not told in advance is unforgivable for the cost.
- Marla (3/5): Tip: niet boeken!! Een mega teleurstelling - De locatie Waar zal ik eens beginnen.. na aankomst bleek het hotel een grote bouwval. Overal bouwvakkers, stof, spullen, hekken, etc. Dit was van tevoren niet gecommuniceerd. We kregen de kamer op de begane grond tegenover het “rommelhok” met bouwspullen toegekend. Na twijfels toch gekozen om te blijven. De volgende dag zou er wel weer verbouwd worden, maar pas vanaf 10u ‘s ochtends. Bij het naar bed gaan bleek er zaagsel op onze kussens te liggen. Vanwege het tijdstip besloten om het er maar af te vegen en de volgende dag te melden. Om 7u ‘s ochtends zaten we rechtop in bed. Ze waren toch al begonnen. Het kabaal ging steeds harder. En dat op ZATERDAGochtend. Niet normaal. De receptie was alleen telefonisch bereikbaar, want de receptionist stond weer buiten te roken. Na onze melding was het na een half uur wel weer stil boven ons, maar was het kwaad al geschied. Slapen ging niet meer. En dat terwijl we een late check-out geboekt hadden voor 30 euro. Dan maar vroeg ontbijten. Een paar droge boterhammen, koude thee en beperkte keuze in beleg. We hadden beter een ontbijtje kunnen halen in de stad. 2 moeders met jonge gezinnen die eindelijk eens wilden uitslapen. We hadden beter thuis kunnen blijven. 300 euro betaald voor 1 nacht voor slechte service, een ontbijt dat veel te wensen overliet en een niet schone kamer. Meerdere malen het hotel benaderd en een klacht ingediend. We horen niets, worden genegeerd. Echt schandalig.
- diana (7/5): Will be great hotel after renovations - It was good hotel in great location beside beautiful park and lots of cafes and restaurants around.
Just nobody warned us about ongoing renovations in the hotel. There was a bit noise and mess. No lobby or bar...
Would like to be notified in advance. Ongoing renovations in the hotel lobby.
- GARYLLE (9/5): - staff are very friendly...very good location...highly recommended..we'll coming back next time again here
- Marshall (3/5): Below expectations and disappointing. - The hotel is nicely situated in de Pijp with easy access to trams and metro and nice pubs and artsy shopping. Unfortunately the experience was terrible due to ongoing renovations of the entrance and first floor- building equipment, exposed pipes and electrical wiring, dust etc. The worst part was that they did not tell us in advance so I was not even given a choice to find a different hotel (which of course would have been difficult on the day) and they did not even apologize or even acknowledge the mess and that the bar/restaurant and garden were unavailable to guests. And I was still charged the full price.
When I let the front desk know (located in one of the single rooms at the back) we had not been informed of the ongoing renovation work and asked how long it had been ongoing, he said they’d been working since January- so I think there was ample time to get in touch and let me know.
Very disappointing to say the least.
- simone (8/5): -
- Anne (8/5): Très bien , confortable et bien placé - L’emplacement du logement qui est très bien situé et desservi par le métro, le tram et le bus.
La chambre avec balcon est grande et le lit est confortable. C’est dommage que l’établissement ne prévienne pas les clients qu’ils sont en pleins travaux intérieur et extérieur. Un vrai chantier. Poussière, bruit, ascenseur pas accessible.
- Wim (4/5): -
- Nikola (8/5): -
- Bortnikov (1/5): Very dirty room and unexpected noise from renovation - Free food The hotel was very dirty. The bathroom was in poor condition, and there was visible dirt and rust. The toilet brush was also dirty, which made the whole bathroom feel unhygienic. In addition, renovation works started from 8:00 in the morning, so it was noisy and uncomfortable.
Check-in is at 15:00 and check-out is before 11:00, so for the price, the stay does not feel like good value. The only positive point was the free food.
- Robin (4/5): -
- Wendy (1/5): Bouwplaats, hotel neemt geen verantwoordelijkheid, onprofessioneel, niet boeken. - n.v.t. Bij aankomst om 22:00 uur bleek het hotel een bouwplaats te zijn. Cementzakken voor de deur, bouwvakkers aanwezig en een geïmproviseerde receptie in een hotelkamer. Hier was vooraf niets over gecommuniceerd.
Ons werd toegezegd dat de situatie als een annulering vanuit het hotel zou worden verwerkt, omdat zij geen service konden leveren. Uiteindelijk kregen wij een annulering zonder terugbetaling.
Wij hebben drie keer contact gehad met de klantenservice van Booking.com, maar het hotel De Pijp reageert nergens op en neemt geen enkele verantwoordelijkheid.
Gevolg: midden in de nacht een ander hotel moeten zoeken, met extra kosten en veel gedoe.
Zeer onprofessioneel. Absoluut niet boeken.
- bettina (1/5): Hela den helg jag skulle spendera med mina 2 barn blev totalförstörd. Bookings gjorde inget för att hjälpa med ombokning - Förfärligt. Hotellet var under totalrenoveringen. Katter sprang omkring i foajén och det smutsigt. Att gå henom Bookings är inget som kommer att upprepas - de hjälpte inte till med byte av hotell - beskrivningen av hotellet stämde inte med verkligheten som var en helt annan. Bookings tog inte ansvar för att förmedla boendet som inte var vad det utlovade. Aldrig bokning via Bookings igen. Ombyggnadsarbetet med borrar och sågar startade tidigt på morgonen och väckte oss. Personalen oförskämd och besökte rummet utan tillstånd.
- Luisa Ana (5/5): Buena ubicación y buena relación calidad precio - La ubicación, la habitación estaba muy limpia. El hotel está muy bien y tiene muy buena ubicación. La habitacion es muy pequeña. El punto negativo que le damos al hotel aunque fuese una situación momentánea, es que estaba en obras y no lo sabíamos... podrían habernos avisado o hacer un descuento por la situación. Para entrar al hotel pasabas por el hall en obras, con los obreros por medio, no podías usar el ascensor para no pisar el suelo, todo estaba lleno de polvo, y lo peor que habían ruidos de generadores de luz por la noche y por las mañanas se escuchaban las máquinas trabajando, lo que hacía difícil conciliar el sueño. Por lo demás bien.
- Sabrina (7/5): - The bed was comfy I didn’t like the AC being on and couldn’t turn it off
- Joyce (2/5): Noisy, expensive, uncomfortable, rip off. - No breakfast Pounding, sawing, loud voices from 7 am to 7 pm. Construction mess going from elevator to front door. Refused any discount to make up for these circumstances they didn’t tell us in advance. Got one small towels, one large. Asked for a third for bath mat but never got it. Would never recommend. Also tiny room w/ toilet in bedroom. Highest price if any place we stayed in Netherlands.
- Manuela (8/5): Modert i ett trevligt område! - Stort rum och modernt! Låg precis vid en fin park och gångavstånd till en stor marknad och sevärdheter och museum. Trevligt område.
- Jacobo Melchor (4/5): Más allá de una buena localización, decepcionante. - Muy poco Estaba en obras y fue muy incómodo el acceso, el personal no fue nada agradable, la decoración era realmente pésima, el agua caliente no funcionaba al llegar
- Lloyd (7/5): - Room was clean bed was comfy No kettle in room
- Judah (1/5): - Breakfast was part of the booking. Although they could not serve breakfast no mention was made. No apologies was offered when we arrived. A written request had to be submitted for refund. The toilets were not clean. Black mold around the rim. See pictures
Ground floor hazardous and unsafe.
- Bora (9/5): - De pijp is a nice area. Cute hotel I thought the bathroom was seperated from the bed but there was no seperator. A simple seperator would fix it all
- Tamir (1/5): An absolute scam. The hotel is not finished, it’s a construction site. - The place is a construction site. Hungry for money instead of being closed during the renovation they charge standard rates and scam people. The place is a construction site. Hungry for money instead of being closed during the renovation they charge standard rates and scam people.
- Efthymios - Spyridon (10/5): -
- Bell (2/5): I would not recommend this hotel to anyone. - Full renovation
No breakfast I got bruises bumping into the bed
- Katsara (7/5): - The location was perfect! it would be more fair to know from the moment I booked in this hotel,that there is no breakfast and they renovate the place, while they have customers. it was difficult for us, noisy, messy and we have lost a lot of time walking through places to find breakfast, because we had two small children. not very convenient for our trip...
- Ina (4/5): -
- Alessandra (7/5): Auguro comunque al hotel una rapida ripresa. I lavori in corso promettono una bella ristrutturazione. - Mi è piaciuta la stanza e la zona De Pijp di Amsterdam che non avevo ancora visto. Non mi è piaciuto constatare al mio arrivo che l’hotel era in piena ristrutturazione. Lavori in corso ovunque, spesso l’ascensore non lo si poteva utilizzare , colazione inesistente, che ci è stata scalata dal costo camera. Perché non mi hanno avvisato di tutto il disagio? Oltretutto neanche le scuse al nostro arrivo per la situazione…
- Sherpa14269002122 (2/5): Definition of a rug pull, private equity bought this place and it suffers GREATLY as a result. - The First floor and the common areas are undergoing massive renovations. We booked in the fall and got no heads up until we walked in and saw it this past week.
For the price you pay this is a real rug pull. Our room had no art on the walls, no leafy green accents like the images on their site, no access to the cool patio behind the building which has been repurposed as a staging ground for construction. It was regularly noisy from construction and echoey (probably due to them taking down all the plants and pictures) and there were pervasive smells from the ongoing work on the flooring.
We stayed a whole week in early April and never saw any progress so I suspect this will be ongoing for a while. (I'm sure renovating a whole floor is a lot of work, maybe it would have been more efficient to do it without customers?)
Their temp office was right next to room 007, the “deluxe suite”. We heard every phone call, every doorbell ring, it was honestly quite a poor experience.
The location is amazing but for the price in it’s current state I would strongly suggest going somewhere else.
If management had given us a heads up, maybe a discount for staying in an active construction zone, I would feel differently but instead we got luke warm service and no acknowledgment of the elephant in the room. What their website promises is a far cry from what you actually get.
Amsterdam is an awesome city to explore, but you should probably go to any other hotel for the experience.
- egonv740 (2/5): Worst ever - avoid at all cost - Terrible. Entire ground floor a total bomb site. No notification of intense work still being done. Personnel ineffective and not remotely helpful or understanding. Worst experience ever!! All that at full price without any sense to offer discount or something to recognise the horrendous situation. Another guest with limited mobility on fourth floor had to struggle up and down stairs as lift wasn’t working… Website photos not representative. Total fraud.
- Belinda (4/5): Unsatisfactory - The location was good. And the room itself was big enough for 4 people. Cleanliness in the room was good as well. The hotel is under construction which we were not informed of before our visit. If we had been informed we could have decided if we were ok with that. The morning of the 9/4/26 we also had no warm water at 9am to shower. The lift was then out of order when we went to check out. We were also not informed of this. This is problematic for people with reduced mobility especially when having to take suitcases down a very steep, small staircase. If these things had been communicated in advance I would have had much more understanding. Overall the lack of communication from the hotel made the situation worse and is the reason for this review.
- GEMA (5/5): Hotel en reforma y sin avisar - La ubicación es muy buena , un barrio con todos los servicios cerca, metro un parque muy bonito y cafeterias, supermercado etc. El hotel está en una reforma bastante grande, la recepción está en una habitación, toda la entrada anulada por las obras muy incómodo de estar y pasar por ahi. La habitación estaba bien, correcta limpia y el personal muy amable pero no quita que tendrian que avisar de lo que vas a encontrarte un hotel sin entrada, sin desayuno disponible aunque lo ofertan en booking y su propia web, me parece muy irresponsable por parte del hotel de no informar de esto y que cambia toda la experiencia de la estancia, desde las 8 de la mañana ruido y el precio de la estancia no cambia a pesar de estar en esta circunstancia. Ibamos con una niña con carrito y ha sido muy incómodo entrar y salir del hotel la verdad, solo hemos ido a dormir porque toda la entrada sucia de la obra con los trabajadores pasando sin parar. Creo sinceramente que no se deberia ofrecer la estancia en estas condiciones ya que rebaja y dificulta toda la experiencia de la estancia en el hotel. Me parece poco honesto que no se informe de esta circunstancia ya que se ve que es una reforma planificada no una avería puntual.
- Laura (2/5): Dreadful. - We arrived to the hotel undergoing refurbishment which was not disclosed at the time of booking. The whole downstairs was unusable due to building work and the dust was awful. Further, the builders started drilling at 8am!
- Jakob (8/5): -
- Marta (8/5): - I love the location and this neighborhood
The rooms are funcional and clean. The hotel was undergoing renovations on the ground floor, but they compensated by refunding the breakfast. But if you have a reservation for april and advance… you Will enjoy a Brand new hotel
- Peter (9/5): A lovely hotel in a great location with friendly and helpful staff - Great location - easy to find - very comfortable rooms - friendly and helpful staff - great value Was undergoing refurbishment which meant communal areas were not available
- PAULO (7/5): Deu para dormir confortavelmente - Colchão e almofadas Entrada em obras
- Liliana (4/5): - Localização O facto de estar em obras e não ter recebido informação e as fotos na corresponderem à realidade
- Kaza Ruffle (5/5): - Good communication with hotel We were offered a full refund a week before we arrived citing renovations in the hotel disrupting our stay. We declined the refund and continued our booking. The day before we arrived I was advised the hotel could not accommodate us at all. The hotel then had to find alternative accommodation for us because we did not accept the earlier refund. We had a better hotel in the end. I would advise anyone booking with payment at the hotel, to pay the month before you arrive like we did. Otherwise we would have had our stay cancelled with no other accommodation booked for us.
- Ali Fahmi (7/5): -
- Boudewijn (1/5): -
- Sean (10/5): -
- cmelcher13 (5/5): Great location but would have been great if not under construction - It was a great location and the room size was wonderful for the 3 of us. The neighborhood is amazing, great restaurants and shops. The staff was great considering the circumstances. The fact that it was underconstruction of a full renovation. The bar was completely unavailable. It would have been nice to know that the property was underconstruction with a full renovation. The lobby was barely useable. The bar was completely torn up. Lots of noice from early to late. The staff was great! The noice and the construction was just overwhelming.
- Ciara (5/5): -
- Cameron (8/5): -
- Julio (3/5): -
- Julien (4/5): -
- Akpatsha (8/5): Booked a room for three people. Clean and comfortable. the windows were a bit drafty but it was fine. Also they have a p - Clean and comfortable Everything was grate
- Anne Lucie (1/5): - Location Under refurbishment. Very dishonest attitude of personnel and management. Will never book again at a boutique hotel.
- Andrea (10/5): -
- Alessandro (1/5): -
- Katie (1/5): Absoluut geen waar voor je geld - De locatie waar het hotel zat We kwamen in een bouwval terecht, is van te voren niet aangegeven. Lijmgeur hing in onze kamer. Zelf gefabriceerde receptie naast onze kamer waardoor we alles hoorde. Kamer was niet afgewerkt. En als klap op de vuurpijl werden we zondag ochtend om half 8 gewekt door de slijptol.
Photos