Hotel Las Gardenias

Name: Hotel Las Gardenias
Address: Juan Montalvo 10-44 y Gran Colombia, Cuenca, ec

Location: Juan Montalvo 10-44 y Gran Colombia, Cuenca, ec

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Convenient Location: Hotel Las Gardenias is ideally situated just 400 metres from Cuenca's main square and the Old Cathedral, making it the perfect base for exploring the city's historic attractions.

Comfortable Accommodation: Each room at Hotel Las Gardenias is equipped with a TV, cable channels, and a private bathroom with a shower. The cozy rooms also provide bed linen for a comfortable stay.

Great Amenities: Guests can enjoy free WiFi throughout the property, as well as complimentary parking. The hotel offers a shared lounge for relaxation, a tour desk for convenient trip planning, and luggage storage for your convenience.

Ready to experience comfort and convenience in the heart of Cuenca? Book your stay at Hotel Las Gardenias now and make the most of your visit!

Important Information

Please note that check-in and parking are available until 10:00 p.m. After that hour, no vehicle will be able to enter or leave. There is no time restriction on foot.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Security alarm
Television in common areas
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Japanese garden
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Comfort Double Room

1 Queen Bed
172-sq-foot individually decorated room, balcony/patio with city views

Layout - 10 bedrooms, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Microwave, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Designer toiletries and a shower with a rainfall showerhead
Practical - Yard, laptop workspace, and phone
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Yard
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Separate living room
- Balcony or patio
- No rollaway/extra beds
- Portable fan
- Bedsheets provided
- Highchair
- Laptop-friendly workspace
- Heated floor
Executive Room, 1 Large Twin Bed

1 Large Twin Bed
172-sq-foot individually decorated room, balcony/patio with courtyard views

Layout - 10 bedrooms, living room, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Microwave, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Designer toiletries and a shower with a rainfall showerhead
Practical - Yard, laptop workspace, and phone
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Doorbell and phone notification
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Desk
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Yard
- Designer toiletries
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Rainfall showerhead
- Separate living room
- Balcony or patio
- No rollaway/extra beds
- Portable fan
- Bedsheets provided
- Highchair
- Laptop-friendly workspace
- Heated floor
- Doorbell/telephone notification
Triple Room

Offering free toiletries, this triple room includes a private bathroom with a shower. This wheelchair accessible triple room has a private entrance, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Seating Area
- Toilet
- Microwave
- Video
- Private bathroom
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Cots
- Shampoo
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
Quadruple Room

Featuring free toiletries, this quadruple room includes a private bathroom with a shower. The quadruple room features a flat-screen TV with cable channels, a private entrance, a coffee machine, a seating area as well as garden views. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Seating Area
- Toilet
- Microwave
- Video
- Private bathroom
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Cots
- Shampoo
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
Classic Double Room

Offering free toiletries, this double room includes a private bathroom with a shower. This wheelchair accessible double room features a private entrance, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Seating Area
- Toilet
- Microwave
- Video
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Shampoo
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
Family Room

Offering free toiletries, this family room includes a private bathroom with a shower. The family room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a seating area as well as garden views. The unit offers 3 beds.

Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Seating Area
- Toilet
- Microwave
- Video
- Private bathroom
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Cots
- Shampoo
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
Classic Single Room

Providing free toiletries, this single room includes a private bathroom with a shower. This wheelchair accessible single room features a private entrance, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Seating Area
- Toilet
- Microwave
- Video
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Shampoo
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser

Guest Reviews

Diego (10/5): -
Rene (8/5): - La ubicación con parqueadero El desayuno es un servido en un lugar incómodo, las paredes muy delgadas se escucha el ruido de todo el piso
Ing. María (9/5): - La limpieza Las escaleras y que las habitaciones no estuvieran contiguos
Pilar (10/5): -
Tumbakito (8/5): -
Mirella (8/5): - Personal muy cortez , instalaciones limpias De pronto el ruido temprano de la cafetería
Miñan (10/5): -
Johanna (7/5): En resumen estaba bien para 2 noches, esta un poco lejos del centro - Es bonito el hotel fuimos en feriado Fuimos en feriado y los vecinos tenían una 15 años fuerte ruido
William (10/5): - Very clean, friendly staff and convenient to shopping and restaurants.
JAIME (10/5): - Las instalaciones, el ambiente, muy cómodo, limpio Yo quería pagar con tarjeta pero no tenían el datafast bueno.
Mosquera (10/5): -
Ruben (3/5): -
Aliss (9/5): -
Maria Del Carmen (10/5): - Bien
Verified traveler (6/5): - War ok
Deyton (2/5): - Nos dijeron que no hay ninguna reserva y que no hay disponibilidad. Aún cuando tenemos la reserva de Expedia confirmada
Maria (10/5): Exceptional - Love the location because it is in the heart of the City, where you can find many amazing places to visit. Someone was smoking in the next room
Maria (10/5): Exceptional - It was a friendly and confortable place. Near the churches and special places to visit in Cuenca.
Fausto (8/5): - The property was great due to how close it was to the central part of the city. The staff were very helpful and polite. The hotel was clean and very well maintained. The only thing was you needed to be buzzed into the hotel after past 10pm. You would need for someone to let you in from the street after 10pm.
John (10/5): Exceptional - Terrific accommodations, will stay longer the next time. N/A
William (10/5): - Right in Centro
Serrajordia (8/5): Very good -
Byron (6/5): Decent - They aren’t helpful. I asked the day before that I need to leave early in the morning (6:30am) which the guy said is possible but the next day I left 45 min later cuz they were late to open the main door.
ARISTOTELES (10/5): - Debo decir que hubo un inconveniente, por desconocer el uso de un lavatorio, pero fue bien resuelto y no tengo quejas. Gente agradable, educada y buena. Muy buena atención
William (10/5): - The rooms were clean and the staff was extremely helpful.
Maria (2/5): - When i got there they had given away all their rooms, and had no rooms available, even though i had confirmed my reservation online less tha one hour before getting there. If it appears available and you confirm a room through expedia, it should be guaranteed.
Carlos (9/5): Superb -
Katy (10/5): - Es un hotel muy comodo y familiar
Danilo (8/5): Very good -
Ranier (8/5): - Bien. Sobre explotación del personal parabla afluencia de personas
Kirk (7/5): Very good choice for a budget minded single or couple, also very good for families. - Great location, quiet (except for some rude guests), pleasant staff, though they were very difficult to contact, close to transport, walkable for so much of el centro. I was shocked and outraged that they tried to charge me 10% extra to use a credit card, when booking.com told me I could pay by credit card without mentioning this usurious add-on — which I suspect is in violation of their agreements with the various credit card companies.
Dana (8/5): great price and convenient to old town - Its 6 blocks away from old town. Very clean nice rooms, they give plenty of blankets as its cold in the room. They bring your breakfast to your little table in your room. looks like they have a small patio in the back with some exercise equipment. Nobody spoke English, When I asked for towels they brought a floor matt. took away the trash liner and didn't put a new one in. owned me change for cash 2 days later. Cash only no credit card
Danilo (10/5): Excelente! - La habitacion super comoda y elegante. Limpio y seguro
Angel (4/5): Disappointing -
Alejandro (6/5): Pleasant - Parking The window was open and it was cold. The bed was very small for two people.
Miguel (10/5): - Excelente lugar, habitación muy limpia y completa, ubicación perfecta para salir a conocer el centro histórico.
Bonnie (10/5): Hotel Las Gardenias in Cuenca Ecudar - The staff were friendly and very helpful. The breakfast is very good. The room we had was small but clean and had a small balcony that was a bonus. We enjoyed our stay and if we ever make it back we would stay there again.
Vanessa (8/5): Very good -
Werner (8/5): Decent hotel - Close to the center Breakfast You can 't go out after 9pm
Daniela (8/5): Very good -
Freyn (4/5): blah - very weak internet- super cold in rooms
Bruno (5/5): Good location, clean room but noisy, and bad organization with the staff. Bring cash - The location is a walking distance to the city center, the room was clean and good size for a night The check in was too slow, we waited around an hour for our room. The staff wanted to charge us with 10% additional to pay with card and did not offer to pay via bank transfer (normal practice in the city). The room was noisy in the morning because some works in the amenities =/
Vered (9/5): Recommended hotel - Comfy hotel, host Anders was very helpful! he repaired my suitcase, recomended on tours, delivered laundry. Room is very nice. Need to wait a lot for the hot water but they eventually came
James (9/5): Superb -
Jeffrey (10/5): Wheelchair user is satisfied - I am a wheelchair user and these folks took excellent care of me at very economical prices. I am happy I stayed here for two weeks. 10/10 satisfied.
Jason (8/5): Excellent - Great hotel and staff. Location is great and the rooms are comfy. Only issue is coming in and out of the building. The gate is locked a lot of the times and you have to ring the bell every time to get in/out. They are also very strict on the maximum guest per room policy. Overall very happy with my stay as the price to value Is unbeatable.
Verified traveler (10/5): - Propre et personnels serviables et professionnels.
Michael (8/5): Art museum and gringo cafe close by - Excellent staff and location although the WiFi could use some improvement but that’s so typical around here.
Verified traveler (10/5): - Staff is very friendly and helpful. Much appreciated in a new place! Made me feel welcomed.
Sal (8/5): - Nice clean room with balcony, well located, and consistently warm shower! Only issue was poor wifi, the connection drops all the time.
Dave (8/5): Excellent location, quiet and excellent staff. - Hotel is located in Centro Historico and thus is well located. Room was clean and reasonably large in size. Shower had lots of hot water and staff were very helpful. Some of whom spoke English which certainly helped. I think for half my stay I was the only guest in the place which didn’t hurt. The main doors to the hotel were almost always locked so getting in and out was sometimes a little tricky. It took a little getting used to do. Other than that the place was good value.
john (10/5): Nice hotel. Very central. - Beautifully decorated and clean. Andreas, front desk was very helpful and spoke English which was very helpful to us.
Verified traveler (10/5): - The hotel was everything I wanted close to the center of the city. The staff were friendly and very helpful even gave me an early breakfast on my last day so that I had lots of time to catch my bus to Quito.