Limes hotel

Location: 99 High Street, Needham Market, gb

Star Rating: 7.3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Family rooms
• Non-smoking throughout
• Kid meals
• Outdoor furniture
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• Food delivered to guest room
• CCTV outside property
• Happy hour
• Bingo
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Japanese garden
• Hosted evening meal (reserve)

Rooms Available

• King Room

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper

• Deluxe Double Room With Bath

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper

• Family Room

  Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a flat-screen TV, an electric kettle, a carpeted floor, heating as well as garden views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper

• Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper

• Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper

• Double Or Twin Room

  Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper

• Standard Family Room

  Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features an electric kettle, a carpeted floor, heating, as well as a flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper

Guest Reviews

• Verified traveler (2/5): If clean hotels are your thing AVOID! - We were expecting the hotel to be dated from photos supplied but thought it should be at least clean… this however was not the case. We arrived after an 8 hour drive and were told that the hotel was not open as normal. We were not told prior to arrival that breakfast would not be supplied. Upon entering our room we found no soap had been provided, which seemed shocking considering the current pandemic. When requesting some the host supplied with body wash - strange but at least it was something. After unpacking the car we realised just how filthy the room actually was. We’re not talking just a little bit of dust, it honestly looked like the room had not been cleaned since the previous guest (pre pandemic). There were questionable things all around the room from dirty used tea cups to bogies smeared on the wall. It was horrendous. We decided there was no way we could comfortably stay in this room so went to discus with host. His excuse was no one had been in there; we agreed that even the cleaner hadn’t entered the room. We were given keys to another room which was just as awful. We returned to the host and explained that the room must be cleaned thoroughly whilst we were attending a wedding the next day, this did not happen. After returning gone midnight we found the room in exactly the same state. Other wedding guests had similar grim conditions including used covid tests on floor. Hands down the worst hotel experience we have had. Avoid until they employ a cleaner.
• Verified traveler (2/5): - Where do we start the hotel was not really open as there were guest isolating there. The bathroom had a shower that did not work we had no hot water . The bedroom wardrobe doors did not open we only had one bedside light and the bedside cabinet was broken and there were items left in the draws and the cleanliness left a lot to be desired. The bedroom tv was hanging off the wall making it impossible to watch To be charged £105.00 for a room in a hotel that quite frankly should be demolished is beyond a joke.
• Verified traveler (4/5): - The property was unclean. Found shavings around the sink, hair in the bath, on the tiles, soap rings. Used flow tests, someone’s medication. Condiments were put in a sandwich bag. And the milk was off. Only one staff member, due to a covid issue but no way on contacting this member of staff once he went home. It said WiFi was available but there was nothing to say what and staff member did not give this out. For the price of this stay, during covid this was unacceptable.
• Martin (10/5): - Excellent.Under the current circumstances Neil done a fantastic job...A1
• MariaClarke (10/5): - We thoroughly enjoyed our stay at The Limes on Tuesday night. Our bedroom was lovely, clean and spacious. We enjoyed a few drinks in the bar and Neil was very welcoming and helpful. Would thoroughly recommend and will definitely return when we are next back in Suffolk. Thank you!
• Don (4/5): - No restaurant had finds your own breakfast no staff 5 lights in room not working then the one over the wash basin started flashing no one there to repair it took a very long time to get hot water no one changed the towels Very poorly Ron you get better service at Premier inn for a lot less money
• Verified traveler (4/5): Filthy room - The Limes Hotel sits in a beautiful old building which looks to be full of charm. Unfortunately, inside it's a different story. The room was filthy, the towels were dirty, there were hairs in the bathroom and the bed. The ceiling above the bed had brown stains on it! The carpet didn't look like it had been hoovered for weeks, with all sort of dirt and mess on the floor. What makes this worse is that hotels are supposed to be implementing more extreme cleaning regimes due to Covid - it didn't appear that the room had been cleaned at all, let alone extra deep cleaning precautions! I would never stay again.
• Keith (6/5): Lime Hotel Needham Market - Staff very friendly / helpful. No Hot Water in shower luckily also a Bath. Although it was pointed out there is a small step down from the bath area to Bedroom my Wife still had a fall due to this, step edged in Black so would suggest a lighter colour is used to avoid this happening. Unable to have Tea in the morning as the Milk pots had gone off & no staff on duty for replacements. Overall good stay need attention to details.
• Verified traveler (10/5): Great stay - Really good stay - the room was lovely, they kept the kitchen open to feed us, very responsive to questions and put the heating on as soon as we asked. Breakfast was good too. Would stay again.
• Rosina (4/5): Part time hotel - Very dissapointing. Arrived in the pouring rain had to walk the length of the street to the hotel to find out where the car park was. Told by receptionist the sign had fell down. Very limited choice of food in the restaurant steaks or burgers. No information in bedrooms about times of meals Wifi or opening times. When asked what time breakfast (included in the price)was receptionist had to ring the chef to inform me not before 8.30am I start work at 8am. Returned from work one night at 10pm the hotel was in darkness locked up and I had to walk through the dark alleyway to get in the front of the building. There was a huge roll top bath in the corner of the room that wasn't plumbed in ? Whats that about ? You can't run a successful hotel part time. I will not stay at the Limes again.
• Verified traveler (8/5): - It was in the centre of town and had a large car park.
• Kevin (10/5): Over and above expected service. - Stayed here in Dec 2019 for 1 night as had a meeting early next morning nearby. Was able to train it as the hotel is 5 min walk from Needham Market Station. The room was spotlessly clean and warm, the bed was super comfortable. Had a meal in the bar (Steak and ale pie was great) and a couple of pints of IPA. I had to leave next morning early (before the chef started) so the owner came in early and made us both a bacon sandwich whilst we had a natter - He even dropped me off at my meeting because Taxi's were all pre-booked locally. Great place, lovely owners, clean & warm, great food, great beer- Thanks Neil!
• Verified traveler (8/5): - Helpful staff and nice bar atmosphere. Good breakfast and room nice and tidy.
• Matthew (2/5): Filthy, quite the worst hotel I have ever been in. - WE booked a “superior” room at the limes this weekend 7th/8th. On arrival there was no one in reception or in the bar for us to register. After waiting for 10minutes and ringing the bell multiple times we ventured outside through a fog of cigarette smoke generated by the receptionist. We were then taken to what was described as “one of the best rooms” No5. We were concerned straight away as the communal areas of the hotel were filthy (photos attached). The room was not superior in anyway, no view out of the windows, no king sized bed that we booked. The bed didn’t even have a headboard. It was a double room and yet only contained one thread bare chair and one bed side cabinet and once again filthy. The constant humming / droaning noise in the background was a constant annoyance. We would have complained but on leaving the hotel for the evening once again no staff were present. (Or on our return). In the morning we could not shower as there was no hot water. Due to the filth we could not bring ourselves to eat in the hotel and left. Again not able to complain or speak to anyone as no staff present. I’ve included photos of the dust, mould, god knows what on the phone. This is filthy hole with staff who dont care, please dont waste your money staying here.
• Mike (6/5): - Everything good apart from no hot water to get a shower in room 5
• Julian (8/5): Friendly welcome - Friendly welcome to this refurbished hotel which is brimming with character. Comfortable beds and facilities and simple, but perfectly adequate breakfast included in the price. Plenty of parking and perfect location.
• Darren (10/5): Loved it - Nice and clean
• Mrs S Jex (10/5): Great spot for a syayy - Fab stay. Incredibly welcoming host. Lovely place.
• Verified traveler (8/5): - Clean and tidy...good location for what we needed...
• Verified traveler (8/5): Warm welcome - One night stay, would have been improved by having a working shower! Ours was barely a dribble - we were warned after we’d checked in, so we had to improvise a bit as my son finds it incredibly difficult to get out of a bath due to his disability! However, the beds were comfy and the breakfast was good, plus we had a warm welcome. Chimes from the church across the road may wake you up early, but we liked what we saw of the town, including a stroll up to the lake and the local vintage shop.
• Gill (8/5): - We were only booked in for one night but we liked this hotel and would happily revisit in the future. The owner was very helpful and accommodating. The hotel does need a some updating but I could see that this is underway. Our room was comfortable and clean and we had a very nice breakfast. Thank you!
• Verified traveler (6/5): - Old style hotel, good full English breakfast, unfortunately the room we had was on the main street and there was a church across the road with chiming bells every 15minutes
• Verified traveler (8/5): - The 13 amp plugs were not working and a 4 way extension lead was in the room. Being July the temperature was in the 20ties but no air conditioning or fan provided The Owners very helpful Decour in the rooms tired but I understand they have recently taken over, so work needs to be done Being and old Country Hotel many stairs up and down to get to the rooms.
• Luther (10/5): Charming place - Charming old place, with upgrades. Recommended by the friends we were visiting. Stayed 2 nights. Liked the breakfast. Good for dinner and drinks in the pub in the evening. We'll stay there the next time we are in the UK. Wifi was fine. Plenty of parking in back, but narrow drive way. I wouldn't be surprised if all the buildings in the area were built 100 years before there were cars.
• John (8/5): The limes is recovering - It’s a newly opened hotel after a period of closure. It is not perfect but,the family are trying hard. The service is good and the staff helpful. There is still work to be done,but this should not put anyone off staying there. It will get better
• Verified traveler (4/5): Grateful I only stayed one night - Firstly dont be fooled by photos of a lake its about 6 miles.away. Lovely old building with lots of history but no wifi. In room; makeup stains on the ceiling of bathroom, pubic hairs on the towels, long hair stuck to the side of the tub, mystery lump in middle of mattress. Food-wise: Ate in hotel against better judgement and food was okay, the peppercream sauce was made in house! (or so i was told multiple times) however IPA beer was old and not alcoholic anymore. Next morning breakfast was supposed to be at 8 but noone was seen until 8.20 (think Marie Celeste), then the breakfast of beans on toast (afterall who can mess up beans on toast) was inedible, i gave up and went to mcdonalds.
• John (10/5): Relaxi g - A very relaxing stay helped by the staff and quality of food. Quite a good location for trips out with Needham Market adding its own contribution to history.
• Verified traveler (8/5): - The hotel is a little bit scruffy (being refurbished) and the large room could have done with a dust.The bed was very comfortable and ensuite bathroom quite new. Breakfast was excellent and chef accommodated particular requests. HOWEVER we had a room at the front of the hotel and the bells from the church over the road ring every quarter of an hour and chime every hour all night!
• Verified traveler (4/5): - There was no hot water in the room, I was unable to shower or bath.
• Verified traveler (6/5): - Quirky large room that catered for families which works out cheaper than paying for two rooms.
• Verified traveler (8/5): Historic hotel - This hotel is full of history having originally been built in the 15th century and has retained many features such as ships timbers Over recent times it has had its ups and downs but it now has possibilities to be a very good hotel under the new management.
• Verified traveler (4/5): - Nice character hotel lots of potential. Poor quality of sleep due to noise at front of hotel, also shower was not working. Decor very tired throughout.
• Verified traveler (6/5): - Lovely old building but the decor is a little tired at the moment. Once the new management have settled in I’m guessing they will spruce it up!
• Verified traveler (8/5): - Only overnight stay but very clean and comfortable
• Tina (8/5): - Excellent welcome
• Verified traveler (8/5): - We arrived late back from Rod Stewart concert hoping for a sandwich, no luck so had a bag of crisps. Over all a nice clean hotel.
• Verified traveler (10/5): - Lovely hotel to stay, we were made incredibly welcome and enjoyed our meal a lot. (And the bridal suite upgrade, thank you so much)
• Malcolm (10/5): - Lovely lovely people...carnt rate them high enough....fantastic
• Howard (4/5): Very Tired - What a shame, lovely Managers who care but the place has had it
• TBJ (4/5): Friendly staff but overpriced and shabby. - Grossly overpriced and poor value for money. Disappointing. Friendly and very helpful staff badly let down by a run down property in need of a major overhaul and thorough clean in order to make it fit for purpose.
• Mark (8/5): Nice comfortable stop over! - Great location for me, good parking and very comfortable. The room was old worldly looking, exposed beams and fireplace, but clean with a nice comfortable bed. Food was really good and service superb. A really nice stop over.
• Verified traveler (8/5): Overnight family stay - Very friendly and welcoming with a great breakfast! Rooms very modern and fresh. Communal parts of the hotel are a little dated, although it’s clear there is plan for updating. Would recommend
• Thomas (10/5): Beautiful room - Gorgeous room in a period hotel with the bath in the bedroom as an added quirk.
• Carl (10/5): Great hotel - A very welcoming hotel in a nice village. Staff are very accommodating and I have stayed here 4 times over the past 3 months and got the same great level of service everytime. Breakfast is cooked as requesting and is always perfect.
• Verified traveler (10/5): - Lovely room. Felt like i was at home. Very relaxed check in
• Simon (10/5): - Lovely old building (very old, so don't expect the floors to be straight on the upper floors, or the doors to be a normal height for the modern age).
• Rebecca (2/5): Don't bother unless it's £50 or less a night. - Arriving the gent took me upstairs and the key was waiting in the door, average greeting nothing special. Returning later on the guy behind the bar told me the football results which I'd been avoiding so I could watch the match myself. Flooring didn't feel very safe, the room overall wasn't worth anymore than £50 a night max. TV was static and pointed away from the bed, the pillows were flat and it was very underwhelming. Finally to top it off, I was working late in the evening and then again in the morning so I got down stairs for 10.04am, I'm presuming breakfast finished at 10am but as it was made to order I was hoping the man (same man who ruined the football score would help me out) so I asked "Is there still any chance of breakfast" and he sniggered, bit on his toast and said "no". Not even a "no, sorry. the kitchen closed at 10am" it wasn't even like he was busy. Overall id rather drive another 30 minutes and stay in a Travelodge, pathetic excuse of a failed pub turned hotel.
• Lisa (10/5): - Welcoming hosts. Lovely room. Great breakfast. Many thanks
• Jonathan (10/5): Lovely hotel - Have stayed here twice now and would thoroughly recommend this hotel. Staff very friendly, food was good and location in the village was perfect. Will definitely stay again.
• richard (10/5): Pleasant stay - This hotel was ideal for my one night stop over. Room was clean and tidy with friendly staff

Photos