Radisson Blu Hotel Istanbul Ottomare

Location: Kazlicesme Mah Abay Cad No: 223 Zeytinburnu, Istanbul, tr

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Massage services
• Hammam
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Heated pool
• Outdoor furniture
• Coffee Shop on site
• Spa/wellness center services
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Self parking (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Junior Suite, Balcony, Garden View

  1 King Bed OR 2 Twin Beds

  431-sq-foot room, balcony/patio with garden views

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Bathtub or shower, bathrobes, and slippers

  Practical - Iron/ironing board, laptop workspace, and safe; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Hand-held showerhead

  Eco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbs

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Daily housekeeping
  • Espresso maker
  • Room service (24 hours)
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Balcony or patio
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Deck or patio
  • Hand-held showerhead
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Premium Room with Balcony and Sea View

  This room type has two options a french balcony and a terrace balcony (depending on availability). Rooms with twin beds only have a french balcony option. Rooms include an electric kettle and mini-bar. Iron and ironing board are also provided on request.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Junior Suite with Balcony and Garden View

  This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Room with Balcony

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed. Iron and ironing board are also provided on request.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Presidential Suite with Panoramic Sea View

  The hot tub is a top feature of this suite. The spacious suite features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Free gym access
  • Concierge services

• Family Room with Two Connected Rooms

  The spacious family room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a shower.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Room

  Tastefully decorated 79 ft² room includes a work desk, marble bathroom with a shower and premium bathroom amenities. Iron and ironing board are also provided on request. Please note that an extra bed will be added if the guest number is 3.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Suite with Balcony and Sea View

  This 164 ft² suite includes work desk, a living area and dining table where you can start the day with a breakfast. Fitted with marble, private bathroom comes with a bath and premium bathroom amenities. Suite also offers a furnished terrace with sea views to relax in after a busy day with the freshly made coffee from the Nespresso® machine in the room. Iron and ironing board are also provided.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Premium Room with Balcony and Garden View

  Modernly decorated 92 ft² room offers a balcony where you can start the day with fresh air and a nice view. You can enjoy the breakfast buffet in the mornings. This room includes a work desk, a marble bathroom with a shower, and premium bathroom amenities. Iron and ironing boards are also provided on request.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Junior Suite with Balcony and Sea View

  Featuring chic and modern décor, this 131 ft² spacious suite includes a seating area and a desk. Offering a balcony where you can start the day with freshly made coffee from Nespresso® machine, this room includes marble bathroom with a shower and premium bathroom amenities, iron and ironing board.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Suite with Balcony and Garden View

  This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Evgenii (10/5): - Gamze and Murat thank you
• Chad (10/5): - Gamze thank you
• Bal (9/5): - Guler yuzlu personel,temizlik
• Thomas (10/5): We were only there for a two day visit to see Aston Villa play in the UEFA cup final -
• ABDULAZIZ (9/5): شكرا جزيلا لكم وارجو توجيه وتدريب الموظف الاصلع ببار المشروبات غير محترم - المكان كله جميل جدا وجميع الخدمات ممتازه وكانت الموظفه GAMZE بالأستقبال جدا محترمه وخدومه وجدا جدا لبقه ولها كل الشكر والتقدير لها وإذ كنت سأعود مرة أخرى من اجلها ولكن موظفين اللوبي الخاصين ب بار المشروبات كأنو جداً سيئين وخاصه واحد اصلع جدا سيء جدا وغير محترم وأنا لن أعود لهذا الفندق والسبب هذا الشخص
• Khalid (9/5): -
• Erick (9/5): - ozan thanks
• Jackie (10/5): - Ozan murat thanks
• Emel (10/5): - Gamze tesekürler
• Jochem (7/5): Not a five star - Room is big and view is good Too far from the city center and no access to the sea actually so you only can view Breakfast is just ok Hotel is too old
• Ramzi (10/5): - Ozan Murat thanks
• Obeissi (10/5): - Ms Gamze thank you
• Sinan (6/5): -
• AMAR (10/5): - Gamze was fantastic
• Nedova (10/5): - Necmi molto gentile. Ganze disponibile. Struttura pulita e accogliente
• Fahad (10/5): - Melik necmi ozan ve gamzeye tesekkurler
• Evgenii (10/5): - Gamze and Ozan thanks
• Adrian (10/5): - Gamze Resul thank you
• Aliaksei (8/5): - Бассейн, спа, спортзал, завтрак, персонал
• Mohamed (10/5): - Ozan , Melik thanks and Eren ve kaan
• Cueneyt (10/5): -
• Islamova (10/5): - Gamze and Melik thanks
• Ramish (10/5): - Gamze and Murat and Mustafa thank you
• Andrea (10/5): -
• Megi (10/5): - Gamze and resul thank you
• Huilin (10/5): - 环境和服务
• Erksn (10/5): - the lady who make my check in in reception she was amazing nice friendly helpful, l dont remeber her name but thank you:) tatli kiz:)
• Amalia-Alexandra (10/5): -
• Daniel (10/5): -
• Ivan (10/5): - Ozan thanks
• MOHAMMED (10/5): - كل شيء جميل حتى في أدق التفاصيل لا يوجد من يتحدث اللغة العربية
• Evgeny (10/5): -
• أبو عبدالوهاب (10/5): - gamze thank you
• Nabil (7/5): - location far away from the center
• Artem (2/5): -
• أبو عبدالوهاب (10/5): - gamze thank you
• zehra (7/5): -
• Anush Manuk (10/5): -
• EWA (6/5): - Good breakfast and nice service Dirty spa area, sauna and hammam. Hotel definetely needs renovation and do not deserve 5 stars
• Ihsène (10/5): Excellent séjour merci au personnel nous avons passé une semaine très agréable en famille! - Personnel aux soins, chambres spacieuses et propres (merci à Ismaïl :) ), piscine intérieure propre et petit-déjeuner copieux avec beaucoup de choix. prévenir qu'il faut avoir des bonnets de bain avant de rentrer à la piscine pour les acheter à l'extérieur
• Ahmed (10/5): -
• Eugen (3/5): -
• Mannon (10/5): -
• ahmad (10/5): - Gamzze thank you
• Paola (7/5): - La struttura ben mantenuta molto pulita. Lo staff.
• Khalid (8/5): It was comfortable and met some of my expectations thanks to Mr. Sezer - They have excellent staff especially Mr.Sezer whom did not spare any effort to support me in the facility and goes all the way to increase customer expectations. Also the reception staff were excellent. My only issue are the room service staff they don’t speak English and made many mistakes on my orders . The quality of the order and presentation in the menu i never saw it in my order.
• Abdirisak (10/5): A comfortable and relaxing stay with great views and excellent service, especially from Batuhan and Malek - The hotel has a beautiful seaside location with great views and a relaxing atmosphere. The rooms were clean, comfortable, and well-maintained. The staff were friendly and professional, especially Batuhan and Malek and at reception, who was very helpful and welcoming. The outdoor area and bar were especially enjoyable, perfect for relaxing in the evening. The location is a bit far from the main tourist attractions, which makes transportation slightly inconvenient.
• Nishant Nikhil (8/5): Good Value for Money - Location very good. Facilities and staff are excellent good! Overall a good value for money. Special kudos to the housekeeping staff! The bathroom door of the Junior suite did not close which is really not good in terms of Privacy
• Muhammad Shahnawaz Ali (10/5): - Gamze thank you
• Mioara (10/5): - Personalul, mai ales GAMZE FOARTE FOARTE DRAGUTA. NOTA 10
• Dilan (5/5): -
• Mentor (3/5): - Die Lage war gut Es wurde seit langem nichts gemacht ,, müsste so schnell wie möglich renoviert werden…
• Zayana (10/5): - Gamze was amazing
• Ismael (10/5): - Gamze good person
• Wim (10/5): - Ms Gamze thank you
• Dana (10/5): - Thank you so much Neslihan and Resul everything was perfect
• Selma (5/5): Teleurstellend verblijf door slechte kwaliteit van het ontbijt, niet-werkende airconditioning en buitensporig hoge prijz - Dat er een jacuzzi was in de kamer. Had ik niet verwacht. Het bed was goed! ik stond niet op met rugpijn! İk moet wel zeggen Radisson blu in Beyoglu waren ze nog vriendelijker dan in Zeytinburnu. En alleen omdat mijn man naar wc moest gaan... Helaas ben ik erg teleurgesteld over mijn verblijf, met name wat betreft het eten en de faciliteiten. Wij hebben bewust gekozen om ontbijt bij te boeken, omdat veel reviews op Booking aangaven dat dit van goede kwaliteit was. Jammer genoeg was dit niet onze ervaring. De groenten, zoals komkommer, waren uitgedroogd en het aanbod was zeer beperkt. Uiteindelijk hebben wij de laatste twee dagen buiten het hotel ontbeten. Daarnaast werkte de airconditioning in de kamer niet naar behoren, waardoor wij genoodzaakt waren om het raam open te laten. Ook de prijzen van de extra faciliteiten vonden wij buitensporig hoog. De kapsalon in het hotel rekende bijvoorbeeld €38 voor een brushing, terwijl ik in Fatih voor ongeveer 600 TL (ongeveer €17) terechtkon voor dezelfde behandeling. De hamam was eveneens erg duur (€85), terwijl ik in andere, zelfs luxere hotels vergelijkbare diensten heb gezien rond de €50. Door deze hoge prijzen en beperkte kwaliteit hebben wij helaas geen gebruik kunnen maken van de faciliteiten binnen het hotel.
• Bytyci (10/5): We had a great experience in this hotel! - We were very pleased with the staff and the upgrade we received from Premium Room to a Suite :) We had a great experience in Radisson Ottomare and there was value for money. The location next to Fisekhane was the cherry on top.
• Nibras (10/5): - Ozan resul thank you
• Nibras (10/5): - Ozan resul thanks
• Dominika (10/5): Highly recomended - I had a wonderful stay at the Radisson and would especially like to highlight the outstanding service. The staff were incredibly helpful, flexible, and always willing to go the extra mile to make our stay comfortable. In particular, Gomze and Miraç truly deserve the highest recognition. Their professionalism, kindness, and positive attitude made a real difference to our experience. I sincerely wish them all the best and am sure they will continue to make many guests’ stays just as enjoyable. Thank you again for such a great experience!
• Hasan (10/5): -
• Mursel (10/5): - Thank you so much Neslihan she did assist us so much during our stay.
• Xhaferaj (10/5): - thank you so much Neslihan she is good
• Xhaferaj (10/5): - thank you so much Neslihan :)
• Talip (10/5): -
• Georgieva (7/5): Задоволително! - Локацията. Не ми хареса,това че за цена от 105 евр.+50 евр.за кученцето ми не беше включена закуска.
• Clara (9/5): 5-star staff - Hotel is a bit dated but the staff more than compensate for it. Friendly, efficient and, most importantly, attentive, the staff truly made our stay extra special. From the moment we arrived greeted with tea, smiles and an upgrade, until the moment we departed, staff was always ensuring our needs were met. Thank you so much! Asides staff, room was confortable, pool, sauna and breakfast good. Location is a bit out of main tourist attractions but easily reached by taxi or public transports.
• huwaizi (1/5): -
• Julia (5/5): -
• Catherine (3/5): Une équipe tétanisée et un système parallèle manifeste qui ne va pas avec l’enseigne connue Radisson Blu. - Confort, propreté et petit déjeuner standard de chaîne Radisson-Blu Procédure d’accueil administrative et pénible. Collusion avec le service taxi aéroport pour surtaxer 20% sans information préalable. Personnel qui be peux prendre aucune décision et management totalement absent qui ne monte pas au front sur les problèmes signalés. Vue Barges terminal de camions gaziers sur le bosphore.
• Catherine (3/5): Pas en ligne avec l’éthique des Radisson - Radisson standard Vue sur Bosphore mais terminal gazier. Service partenaire taxi abusif avec bénédiction des équipes Radisson. Protocole d’accueil très lent sans prise de décisions et management invisible.
• Muhammad (10/5): Amazing hotel - Ease of access Friendly and helpful staff Cleanliness Facilitates provided Noise free rooms Good views Provides local tours and airport shuttle Local reliable yellow taxis are available all time with no waiting Definitely recommend and will stay again None
• Hristo (9/5): - Staff was extremely nice The room itself was pretty worn out, the door of the bathroom could not close properly
• Duygu (7/5): - Otel deneyimimiz genel olarak olumlu geçti. Özellikle resepsiyon ekibi son derece güler yüzlü, ilgili ve yardımseverdi; her konuda bize destek oldular ve kendimizi çok rahat hissettik. Odamız yan deniz manzaralıydı ve bu da konaklamamıza ayrı bir keyif kattı. Ancak spa alanı maalesef beklentilerimizin altında kaldı. Temizlik, bakım veya genel atmosfer açısından daha iyi olabilirdi. Bu konuda iyileştirme yapılırsa otelin genel kalitesi çok daha yüksek bir seviyeye ulaşacaktır. Yine de personelin ilgisi sayesinde güzel bir konaklama geçirdik.
• Bagatti (7/5): -
• Lanfranco (6/5): - Rapporto qualità prezzo La struttura necessita un rinnovo e la distanza dal centro e’ maggiore rispetto i km segnati sul sito di Booking
• nawshirwan (10/5): - Ozan thanks
• 321zafarq (10/5): Really Nice Hotel! - Nice customer service, very nice hotel. Excellent swimming pool and gym facilities and the breakfast was great too. Special thanks to Gamze who really looked after us and made sure our stay was special. Bless you 👍🏾🙏🏾🙏🏾
• Yasar (9/5): Preis Leistung in guter gewohnter Qualität und zentraler Lage - Zentrale Lage, nettes Personal Etwas abgenutzt und Zimmer auf der Straßenseite Abends doch schon laut
• Joanna (10/5): - Thank you so much Neslihan everything was good
• Ali (9/5): Komme beim nächsten geschäftlichen Termin gerne wieder vorbei - Von Anfang an ein zuvorkommende und herzliche Gastfreundschaft. Am Empfang Frau Neslihan die mich kontaktiert hat, damit ich mein Zimmer früher beziehen kann. Der Herr Alper ?? der mich während der Wartezeit auf einen Kaffee / Wasser eingeladen hat. Der Check out lief schnell und reibungslos.
• Tolga (9/5): Immer wieder gerne. Bitte beim nächsten Mal wieder upgraden ;) - Lage, Komfort Das Zimmer war super. Danke für das Upgrade, lediglich war ich auf Zimmer 1011 und da ist das Duschwasser in das Zimmer gelaufen, weil es keine Duschkabine gab.
• adebola (9/5): Lovely stay! Would recommend if you are in the city area - Staff were great and hotel was lovely. We were given a free upgrade as we were celebrating a family event. Gamze at reception was gracious. Gul (Rose) at the breakfast kitchen was fantastic, nothing was too much trouble. She knew our usuals and went over and above to ensure we were well catered for, doing it whilst smiling. We also liked their gym, pretty spacious and equipped The lunch and dinner could be better but we found other restaurants outside
• Abdullah fahad (10/5): - Gamze hanima tesekurler ilgi ve alakasindan dolayi
• serhan (10/5): - Ozan ve Neslihan
• Lixin (10/5): - Ms Gamze thank you
• Alassane (3/5): Les installations sont top les employés des ménages sont top, j’ai laissé un pourboir à une employé de ménage car elle é - La salle de sport, le hammam, la piscine. L’entrée est magnifique. Les chambres sont jolies. Le personnel nous a fait attendre et dormir sur le canapé de l’entrée car la chambre n’étais pas prête malgré un enregistrement anticipée à 4h nous avons eu la chambre qui était une catégorie inférieur a 10h uniquement. À notre départ on nous a fait attendre 10 minutes pendant que notre taxis nous attendais, le temps de vérifier qu’on ai causé aucun dégât dans la chambre et ont essayé de nous facturer le mini bar a tord. Alors qu’une caution est prélevé de 400 euros et on m’a facturer 150 euros à la dernière minute car ma conjointe selon eux n’étais pas enregistré sur ma réservation. Installation au top personnel et hospitalité très hypocrite et pas digne d’un 5 étoile.
• Nadège (10/5): - Gamze was excellent
• hanbo (10/5): - 酒店很干净 员工服务特别好尤其是Resul 还有酒店大堂的工作人员都非常友好 早餐
• Moaath (10/5): - كان كل شيء مميز شكراً للموظفة ناسليهان خدمة مميزة وضيافة مميزة
• Freja (7/5): -
• Eduard (10/5): - Gamze was Amazing
• Eduard (10/5): - Ms Gamze thank you
• Eduard (10/5): - Gamze excellent
• Omar (10/5): -
• Zurab (10/5): - I would like to thank Ms. Gamze and all service staff for nice hospitality
• Neil (9/5): - Comfortable room, helpful staff, nice spa included, Restaurant good for breakfast and other meals Mini Bar locked in my room and was charged a deposit for this . Still waiting for pending payment to be cancelled 1 week later
• Magali (6/5): ok maar niet wauw - Personeel, er was maar 1 heer aan de balie die super vriendelijk was en heel behulpzaam. De man aan de bar was zeer onvriendelijk. ontbijt was uitstekend. Locatie, niet geheel ideaal maar ook niet slecht. We hadden een kamer met tuinzicht gevraagd en wat kregen we, een overwoekerd stukje gras te zien. Het terras aan de kamer was echt smerig. Nodigt helemaal niet uit om daar te gaan zitten.
• Jadwani (10/5): - Gamze and Neslihan and Resul thank you

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