Holiday Inn Mishawaka by IHG

Location: 1208 E Douglas Rd, Mishawaka, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Grocery deliveries
• Wheelchair accessible
• Kid meals
• Heated pool
• Lower bathroom sink
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Swimming nearby
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Standard Room, 1 King Bed, Accessible (Communication Accessible)

  1 King Bed

  325 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Premium channels and pay movies

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and room service

  Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Tile flooring in room

  Non-Smoking

  Room/bed type depends on availability at check-in

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Separate sitting area
  • High-speed internet access
  • Room service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Room and bed type depend on availability check-in
  • Bedsheets provided
  • Laptop-friendly workspace
  • Visual fire alarm
  • Doorbell/telephone notification

• Standard Room

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV with cable channels.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access

  The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

  The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a wardrobe, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard King Room

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Room with Two Queen Beds

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, a tiled floor, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room - Mobility Access/Hearing Accessible

  The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a wardrobe, a tiled floor, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Room - Disability Access Roll in Shower

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Room with Roll in Shower - Hearing Accessible/Non-Smoking

  The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a tiled floor, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Standard King Room with Mobility Accessible Tub

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a tiled floor, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

  The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room features a wardrobe, a tiled floor, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

Guest Reviews

• Lugo (2/5): It was a okay - The area it was at was very peaceful The rooms was small and didn’t have suites
• D’Angelo (8/5): -
• Alexander (10/5): -
• Ella (9/5): Was a great stay. - Clean. Convenient. Nothing.
• staples (10/5): -
• Mariana (10/5): -
• Davis (9/5): -
• Courtney (10/5): - The amenities were great. The room was spacious. The beds were clean and comfortable. The pool was clean and warm. I didn't like we couldnt shut off the air unit.
• Julie (6/5): - Location is great!! No free breakfast Coffee and cups weren't replaced in our room Lobby was messy
• Crystal (3/5): -
• John (9/5): -
• Talley (1/5): Nice hotel. - Property was clean, pool was nice and having dinner and drinks on property great. The guests. Having Teams come and stay is fine. Having teams come and allowing the parents to be downstairs drinking while their children are running the halls disturbing paying guest is disrespectful.
• Keairra (9/5): -
• Mariely (10/5): Amazing - The place was very clean Everything was amazing
• Brian (8/5): Overall great visit besides the USB issues - Staff very polite and helpful from the get gi In my room 132 none of the USB ports worked. The entire USB board between the beds didn't work including the plug there. The USB under the TV did not work only the power outlets. Told staff they said maintenance would address it in the morning.
• Ali (3/5): Dated and Musty - Located next to sports complex hosting tournaments, restaurants, mall. Front desk was extremely kind and informative . Dated, musty, beds themselves were clean but carpeting (which I don’t know why hotels aren’t all hard flooring for sanitary purposes) was dated and not in good shape, ac unit would turn on but kept kicking off multiple times so we were very hot most of the night , bathroom was cleaned but had the weirdest smell didn’t see any mold or mildew but smelled very off, beds were very hard, hallways smelled similar to the bathroom, the building is in major need of updating , a top to bottom cleaning , and airing out. It smells and feels like there hasn’t been airflow in there in years which attributes to or causes the musty smells.
• Gavin (8/5): -
• Charles (7/5): N/A - Staff was very friendly. Room was clean. Hotel was in a good location for our needs. Breakfast was good. The hotel was able to accommodate our request for connecting rooms. The lock on our room door was hard to operate. The heat setting on the room heater didn’t work properly, it came on to the heat setting but wouldn’t come back on to maintain the heat setting. The restaurant closed at 10:00 AM which we thought was early.
• Swartz (10/5): -
• Julie (5/5): I will give the faculty and my stay 5 out of 10. - The property was in nice location. The sink was backed up and property could have been cleaned. The parking lot wasn’t plowed.
• Ryan (10/5): Perfect place to stay for a night on my road trip. - Very good breakfast and excellent location closed by I-90 Can't think of anything better.
• Aamya (6/5): -
• Richie (10/5): Holiday inn - Staff was awesome and room as well. Exactly what I would expect from holiday inn. Price was good but I was hoping for a little cheaper but it's all good.
• Desiree (8/5): - Nice
• Danea (10/5): - Clean, beds comfortable, staff amazing
• Tim (10/5): - Hotel is in a good location with restaurants. Very comfortable and clean.
• mark (8/5): - Hotel is OK, check in very slow.
• Jackie (10/5): - This is my go to place when in
• Kimberly (6/5): Mess - I already wrote up my reviews for the first part of my stay which was 9/25-9/28 then i stayed up until 10/02. The entire stay was just one mess after another. Trying to get my room cleaned, the parking lot being paved and no organization on that at all with where to park. Just not a good stay at all.
• Kimberly (6/5): Crazy stay - I stay at this hotel every 3-4 months. This time it was a headache. One thing after another. Almost every night i had to go down to get new keys as mine would not work. Then i asked about having my room cleaned one day. Just sheets changed, trash removed and new towels. It didn’t get done until almost 5pm and i had to ask 3 times. They were in no way organized for the work being done in the parking lot- the repaving. Then every day they were either knocking on my door or calling to see if i was parked in the wrong area. The last day some alarm was going off in my room. Extremely loud. Maintenance came up and disconnected the fire alarm. It was impossible to relax in my room this trip. Which is sad as i always stay here. Not so sure for next time. Normally i have the best experience. This time it was one thing after another.
• Danea L (10/5): - Shops were nearby. Hotel was extremely clean and quiet
• Danea (10/5): - Felt safe and hotel was quiet
• Kaitlyn (10/5): - Just very noisy neighbors and felt like thin walls. But the quiet hours, wish those had been enforced better, I was woken up multiple times between midnight and 3am.
• Adam (8/5): - Coziness was good.
• Ashlie (8/5): We would stay again - We did use the laundry service. Convenient but I did notice mold inside the washer. We also noticed the pool area was a bit dirty and the floors could use a good scrub. Other than that, our room was confortable and felt clean
• jackie (10/5): - Brooke in the front - professional. Cleaning staff- also professional & offered nice clean rooms. I liked being on the 4th floor by the stairs cuz I utilize the stairs. However, there were quite a few of what appeared to be those "kissing bugs" that would crawl out of the air conditioner every time it came on, so...not so great. I killed 10 of them during my 2 day stay. Other than that a fabulous relaxing stay.
• yolanda (10/5): - Great
• brandi (8/5): - Everything was very clean and the staff were very friendly. Only issue was others staying on the floor above us were very loud late at night
• Adam (10/5): - Very clean.
• megan (10/5): - Rooms were very clean and nice, the facility was similarly clean and well cared for. Curtains had the option of black out or light filtering. There were 2 work station options in my room which was 2 double/ queen beds. The tv had a connectivity port and there were ample outings for charging multiple devices. Bathroom was spacious and clean. Pillows, mattress, and bedding were all comfortable and soft. The room, hallway, and property were well lit. Breakfast during the week is order at the lobby restaurant style.
• Michael (10/5): Very good place - Room was clean. Overall condition good but had a slight musty smell in the hallways. Would recommend to stay at.
• Tim (6/5): - Property overall is well kept and clean. Room cleaning was terrific. Dining, bar staff and desk staff seriously understaffed. Young bartender serving food that sickened us. Untrained making cocktails. Beer and wine assortment pitiful. The lack of training created a serious health hazard and an unsatisfactory experience. Free laundry included a dryer that did not dry. Everyone working there knew about it but nothing had been fixed. Wasted a half a day of my vacation on wet clothes. Ice machine closed for repairs and nobody at the front desk knew about it. Subpar attention.
• scott (8/5): - Only complaint I'd have is that the internet kept disconnecting me every 10 minutes not a strong internet connection.
• Amy (10/5): Excellent - Very comfortable room. Super friendly staff.
• jackie (10/5): - Clean room (I was on the 3rd floor) Great staff in all areas & convenient.
• Palermo (6/5): - Nice location Clean Dove Shower Products Broken lamp Hard Beds Cold Pool to much chlorine in the water Coffee maker in room broken.
• RANDALL (4/5): - Musty order
• David (10/5): - Brenda, the front desk clerk is outstanding
• Alison (8/5): - It was great
• Branden (2/5): - They have that
• Nicholas (10/5): - Nice quiet spot. Comfortable beds and great shower.
• Tracy (10/5): - The property was excellent! It would have been even better if they had offered a free continental breakfast instead of a made to order breakfast that cost you extra. They did have free coffee in the lobby which was great. We have stayed before at Holiday Inn Expresses
• Mine (10/5): - The manager and the guy at the front desk are wonderful. The female assistant manager and her minion are HORRIBLE!!! They feel like they’re entitled and definitely tell you through their actions. Food pricey but, their laundry facility is decent so they balance each other out. The housekeeping ladies are so sweet and respectful of the do not disturb signs. 😎 The add breakfast option when making reservation is worth it. GO IRISH!!! 🍀🍀🍀
• Andrea (6/5): - There was mold around the bathtub floor and residue on the hotel room door.
• Marissa (10/5): - Property was very clean and easy to get to. Brooke checked us in and was extremely friendly!!
• Torri (10/5): - I enjoyed my stay abd the staff was great
• Jacqueline (10/5): - Great housekeeping 2nd floor cuz that's the floor I was on, but all are good I'm sure. Entire staff of employees very good.
• Joseph (10/5): Enjoyed our Anniversary Getaway - This was our first time in South Bend as we celebrated our anniversary and this holiday inn was impeccable to the front desk manager greeting us with a warm and friendly welcome to the waitress who waited on us for our morning breakfast. The staff was constantly cleaning even soo much that they went extensive lengths to cleaning the carpets in one elevator, and the housekeepers did an awesome job cleaning our room definitely will be returning.
• Matt (10/5): - Great hotel ,will stay agian
• Jacqueline (10/5): - All great staff. Would stay here again.
• Janelle (10/5): - Breakfast was wonderful! Facilities were clean and staff was friendly.
• Helen (4/5): - Check in was fast we headed up to our room to find a bunch of hair on one of our beds. I called reception immediately and we were switched to a new room. The new room seemed ok, in the night I found blood on our comforter. I threw it on the floor to sleep with the sheet. I didn’t bother telling the staff because I was tired of dragging things into different rooms. If I wasnt travelling with my daughter I would have left during the first night
• Riche (8/5): -
• William (8/5): - It was a good deal for the night we stayed.
• David (1/5): Terribly managed hotel. - Not much. read what I didn't like. Before.9am cleaning staff were loudly talking in hallway. I was in bed and could hear their whole conversation. She had a speaker with music playing - I could hear it from my bed. She was vacuuming another room and didn't close door and that also disrupted my sleep. There was noise that sounded like construction or a repair in room below or above mine. A drill? It wasn't even 930am. Burnt out bulb in bathroom. Loose towel hook. Toilet continued to run. Won't be back.
• Wan-Chen (3/5): Unpleasant experience - None Unacceptable service and misleading booking 1. Excessive Check-In Delay       •   I waited over 30 minutes at reception because the staff could not locate my booking. Despite providing the booking reference number, associated email address, a printed confirmation, and the booking platform used, the reservation could not initially be found.       •   This delay was caused by the hotel staff recording my name incorrectly. 2. Misleading Booking of Meals       •   My reservation clearly included both breakfast and dinner, yet upon arrival, the front-desk staff were unaware of the dinner inclusion, indicating a system or training failure.       •   It required showing a screenshot of the booking confirmation for the hotel to acknowledge the dinner component and issue dinner vouchers. 3. Unclean Hotel Restaurant Floor       •   The hotel’s restaurant floor was visibly unclean
• Phil (8/5): No treats with coffee. - The only complaint comes from my wife: She likes her coffee with a cinnamon roll or cookie, and the Inn has only coffee.
• Tameka (10/5): - Cleanliness
• SANDRA (10/5): - Great
• Verified traveler (6/5): Rooms are decent; lobby level needs help - The lobby smells terribly of mold/mildew and all the furniture is pretty old. The laundry, while free which is AWESOME, is kinda yuck because the washer has black mold spots. The rooms are better in terms of feeling a bit fresher so they may just need to dehumidify the main floor. Housekeeping ladies were polite and helpful. The front desk attendants were the absolute pits. You had to almost be curt to tear them away from their cell phones (once the barkeep had to yell at a girl to pay attention to us). I get that it can be slow and you. A get wrapped up in scrolling, but a little more attentiveness would go a long way.
• Keairra (10/5): -
• Luis (10/5): - Great service
• Radiant (6/5): - I reached out to the general/ property manager on 8/9/25 and he has not responded to my email yet. While I understand and have no major issues with the hotel other than the loud and heavy bathroom door and the incidental charges, I was not informed of them prior to my card being charged. It took me walking by to overhear another guest being informed of the charge and I checked my account to see I was charged this fee. The lack of communication caught me off guard, especially under the circumstances. I believe a brief explanation at check-in would have ensured transparency and avoided any confusion.
• Jacqueline (10/5): - Being placed by a side door, the front reception, all dining employees & housekeeping very respectful and pleasant. No complaints. Will stay here again
• Shelly (8/5): - Clean, comfortable and convenient. Stay was nice, no issues.
• O (7/5): Cool just the staff could have better personalities - Clean rooms Staff attitudes not customer friendly
• Verified traveler (8/5): Pleasant stay overall - Hotel was nice overall, however, the water in the pool could be cleaned. Also, there was a tear in the curtains in our room. Service in bar/diner was great!
• Jennifer (8/5): - Most the holiday inn i go to are pretty nice just usually one bad thing and its that their pools are always to cold to swim in and this holiday Inn dont serve free breakfast but otherwise its a nice hotel close to all the shoppers you want..
• David (8/5): - Yes
• Beverly (4/5): - This property used to be top notch. The staff is the best thing about this property. This property clearly has water damage issues. You could smell the mold when entering the lobby. One of the 4 rooms we were in had so much mold and condensation/humidity that the floor was slippery. I have respiratory problems and it made me sick! You could see the damage around the tubs and how they drained. I wouldn't stay there again
• Verified traveler (8/5): Great stay! - Everything was super clean, staff were friendly and the beds were comfy. Glad we picked Holiday Inn!
• Ashley (6/5): - Property was good and clean. Room was clean. The extra safety lock was broke off. The room was damp to the bed felt damp. Bathroom was very clean. Check in girl was avoidant and barley looked up at me. But was not rude. Overall a bit overpriced but had available room so i cant be unhappy.
• Yimeng (10/5): - The room is very spacious and whole property is very clean. Room is a bit dark and the air conditioning is too cold. The automatic option is not working.
• Verified traveler (8/5): - Hotel was otherwise great, but lobby has a persistent mold smell—I have stayed twice in the last few years and the smell is the same. Other than that, top marks all around.
• christopher (4/5): - Says has breakfast but not open every day. Mgr is not very nice
• Peter S. (10/5): - Great place
• Brian (8/5): - Good, inexpensive stay
• Glen (10/5): - Quick check in. But got to room & key card wouldn’t open door, back down to desk to reset. Very nice clean room
• Jacqueline (10/5): - Good breakfast
• Alexis (10/5): - Great location with a lot of food close by. Very friendly and helpful staff.
• Jennifer (10/5): - Ive been to this hotel many times, its still nice and everything but i can see here and there they are letting it go and i really hope that's not the case..and i think the pool needs to be more kid friendly and not for adults only pretty much i do not feel safe letting my kids swim in that pool..
• Marjorie (10/5): - amazing place
• Wiley (10/5): - It was raining 🌧
• Norma (10/5): Great stay with expensive water - GPS is a little off. We arrived and could see property but GPS said continue on .7? We were able to check in early. Room was very nice and clean, along with the pool and exercise room. Breakfast was buffet style with nice assortment of yogurt, pastries, scrambed eggs, hash browns, sausage, biscuits and gravy. They also had the best hotel oatmeal I have ever had, with variety of stir in's available! We paid $3.00 for a 16z bottle of Walmart water which was a little ridiculous! The card reader for the entrance door by our room was broken. We could get out but not back in.
• Tarek (6/5): - The swimming pool needs upgrades and better maintenance.
• Marites (10/5): - Great place
• Helen (10/5): - I like the location. Very convenient to many amenities. Ample parking. Beautiful setting. The 2 things that could be improved are privacy curtains in my room were full length and could not be closed due to location of heating/AC; entrance door and bathroom door are very heavy and swing closed very fast. A door stop feature, especially the bathroom door, would be more convenient. Had to use my suitcase to prop it open. I made those suggestions at the desk and also an online review from the Mishawaka IHG
• Linda (9/5): -
• Nicole (10/5): - Loved my stay! Was a wonderful room, clean and very accommodating!
• Brown (10/5): -

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