Hilton Garden Inn San Antonio-Live Oak Conference Center

Location: 8101 Pat Booker Rd , San Antonio, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Lower bathroom sink
• Outdoor furniture
• Fruits
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Room, 2 Queen Beds, Non Smoking, Bathtub

  2 Queen Beds

  346 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 40-inch LCD TV, premium channels, and MP3 dock

  Food & Drink - Refrigerator, microwave, and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and towels

  Practical - Safe, phone, and mobile key entry; rollaway beds (free) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Phone accessibility kit

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Refrigerator
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • MP3 docking station
  • Free cribs/infant beds
  • Bedsheets provided
  • Closed captioned TV
  • Mobile key entry

• Room, 1 King Bed, Accessible, Bathtub

  1 King Bed

  441 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 40-inch LCD TV, premium channels, and MP3 dock

  Food & Drink - Refrigerator, microwave, and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and towels

  Practical - Safe, phone, and mobile key entry; rollaway beds (free) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Accessibility - Wheelchair-width doorways

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Refrigerator
  • Microwave
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • MP3 docking station
  • Free cribs/infant beds
  • Bedsheets provided
  • Closed captioned TV
  • Accessible bathtub
  • Visual fire alarm
  • Wheelchair-width doorways
  • Mobile key entry

• King Room with Accessible Tub - Mobility Access

  The double room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• King Room - Hearing Access

  This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• Queen Room with Two Queen Beds

  The quadruple room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• Queen Room with Two Queen Beds - Mobility Access

  The quadruple room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access

  The quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• Queen Room with Two Queen Beds - Hearing Access

  The quadruple room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• King Room

  This double room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Video
  • Heating
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

Guest Reviews

• Victor (8/5): Overall the place was good, clean and comfortable. - Clean and comfortable. They were remodeling and a little crowded due to the remodeling.
• TaQuea (10/5): -
• Ramune (9/5): -
• Lucia (10/5): -
• Barry (8/5): - It was clean and well maintained
• Jeraldine (8/5): -
• Sorrell (9/5): - The hotel was clean, staff was nice The room key didn't work, we had to go back down and wait in a 30 min line for the key to be reprogrammed. We were on the 4th floor and we were tired and just wanted in the room, so it was a small inconvenience. Everything else was fine.
• cliff1956 (8/5): all the staff was great and very helpful - the breakfast wasn't good it was ok. the buffet is only on the weekends. the food wasn't hot and the sausage was over cooked. the staff was great. better breakfast on weekdays. food should be cooked to order.
• James (10/5): Hotel was great, San Antonio is not - Staff went out of their way to help Getting there was a nightmare. The construction in San Antonio is terrible. The exit I was supposed to get off was closed. Which then took me almost an extra hour to get to the hotel.
• Donna (8/5): Very nice facility with some issues with some of the staff. - Location and cleanliness Initial receptionist did not inform about breakfast time and being complimentary. No voucher was given - we had to ask for them. No verbal explanation about $50 incidental deposit being assessed.
• Robert (9/5): My Room was perfect. The Breakfast was a big Disappointment. - I liked the host greeting when checking in and her willingness to answer all my questions. The room was clean and pleasant, with a comfortable bed, large shower area with quality products available to bath, and I also appreciated the larger size tv and the quiet ac unit that did not rattle or blow cold air all night. I especially have liked Hilton Garden Inns in the past for the exceptional breakfast they offered at a reasonable extra fee. I have even told friends that I thought it was a better breakfast than most restaurants. My favorite has always been the omelette cooked to order along with fresh waffles, fruits and cheese and bagels. I don't know if it was just the weekend or what the case was but there was only lukewarm scrambled eggs, no waffles, no cheese, and a much limited selection of options to choose from. A Holiday Inn would do a much better job. I did like the thicker bacon they offered and that was a plus. In the past other Hilton Garden Inns where I have had stayed had linen covered tables for breakfast and coffee cups in real mugs, not paper cups and the hostess would bring more coffee when it was needed to the table and would ask if there was anything more I needed. It always made it an experience that felt more elegant, more special than just eating off a vinyl table. I did not have that kind of service at this location.
• Blanca (10/5): -
• Shawn (10/5): -
• Cat (10/5): -
• Hector (9/5): excellent stay - Excellent conference-type hotel with good amenities and affordable prices. nothing at all.
• Gina (8/5): - Food good Showers had mold No bath mats offered gad to use a towel on floor Parking an issue
• 561garis (10/5): Great Stay! - This is my favorite Hilton. I stay here every month when I am in San Antonio for 3 nights. Ms. Luckey and Ms. Yvonne at the Front Desk ate the best!
• Robert (8/5): -
• Christine (9/5): Meets expectations - The rooms were clean, comfy, and quiet. The concierge was very pleasant. We returned to the hotel late in the evening and had to search for parking. The fridge in our room was either not plugged in or didnt work.
• Alexis (10/5): Was amazing - Costumer service and clean room N/A
• Garza (10/5): - The hospitality and kindness Nothing
• Ida (7/5): Not sure I would stay again - They didn’t clean my room daily and didn’t replace the toilet paper, or coffee, or cups. One elevator was not working properly
• COREY (8/5): -
• Louis (10/5): Great place to stay at - Great No complaints
• David (9/5): The hotel was nice but, the staff could use customer service training. - The property & room were nice . Everything looked updated & clean . The person working the front desk with short hair & tattoos on her arms. She was rude & not very helpful. My company booked the room but, didn't submit payment & she made it difficult to process payment . I waited around about 45min-1hr to get it taken care of . I know she deals with this kind of thing all day but, there's no need to be rude . Just explain how to resolve the problem & get it done with or without a smile .
• Fernando (10/5): -
• Debbie (8/5): - Clean The $10.91 you charge for breakfast after charging more for the room itself. Room was very noisy.
• Leslie (10/5): -
• April Joseph (10/5): -
• Jacob (4/5): Not great- rock hard bed made for a poor nights sleep. No pool,no breakfast, no come again. - The location The bed was rock and I mean rock hard! For the price of a one night stay I expected better. Also no breakfast included (additional cost), again for the price that was disappointing
• Donna (9/5): - Crystal at breakfast was wonderful. Enjoyed every morning just seeing her and she knew what we liked.
• Robert (10/5): -
• angela (10/5): - Easy to get to everything
• PETER (10/5): -
• Noe (10/5): -
• Israel (8/5): Awesome - N/a Everything was great
• Melissa (10/5): - Great location
• Emma (10/5): Weekend trip - The staff was super friendly. Especially the front desk person.
• Diane (10/5): Very pleasant! - Spacious and comfortable. Rollaway was perfect. Very safe location.
• Theresa (10/5): - Very clean room. Air conditioning was amazingly cold. Loved it! Nothing bad or negative to say.
• Stephanie (10/5): - Room was pretty clean. Bed was comfortable. No issues at all. This was my 2nd stay at this hotel. I don’t like that it’s pet friendly but they keep it clean.
• John (10/5): - Staff: The amazing front desk manager, Luckey, greeted us upon arrival with her big friendly smile. She was very helpful answering our questions with kindness throughout our stay including our morning checkout! Please tell her supervisor that we were totally impressed with her.
• Bilma (10/5): - Rooms were nice and clean with good temperature. There was may restaurants around the area. Starbucks and Dunkin’ Donuts near as well! Overall very good location!!
• Robert (8/5): - Clean Clean
• Nicholas (10/5): - The folks at the desk were super awesome! Always friendly. My room was clean and the shower was HOT! Parking is a bit crazy but i was able to always find a spot.
• Christa (4/5): No pool - Was not happy the pool was out of order during our stay because that was the only reason I booked there. Ended up with a cockroach in our room on our second day.
• Eric (8/5): - Nice place. We were supposed to have a king room but we were told Expedia had overbooked the king rooms. We ended up in a double queen room which worked ok.
• Katrina (8/5): - It was very nice!!
• Bradley (10/5): - Enjoyed my stay, felt very welcomed.
• Stephanie (8/5): -
• Don (10/5): - Everything was nice It's a little pricey for food and drinks
• Diaz Garza (8/5): -
• Valenzuela (10/5): -
• Barbara (8/5): Very good -
• Litutate (10/5): - Great experience!
• Joseph (9/5): Superb -
• James (10/5): - Convenient
• Segovia (1/5): Room was wonderful. - Had construction in the lobby I was not aware about the pool being closed. Front staff was horrible and advising about pool being closed
• Belinda (8/5): - I would have given a 5 star…but I couldn’t connect to the WiFi..I have stayed many times in Hiltons hotel and never an issue. The steps hotel provides didn’t work, I called front desk couldn’t help, called the number in case you have issues, was on hold for 20 minutes with this guy and he never came to the line and Hilton phone line was very staticky I had to use my cell phone…So I couldn’t get work done…Room was clean, comfortable beds, large room and bathroom, hot water and cold AC…walkable restaurants. Staff guys were more polite than women.
• Valerie (10/5): - the staff was wonderful, helpful, kind, friendly. I thought the accommodations were very comfortable. the only problem was the large crack in the ceiling above the window. I was told there was a work order to fix it. room 302. Thank you.
• Candice (10/5): Exceptional -
• B (10/5): Exceptional -
• Joshua (6/5): - It was fine. I didn't like the overwhelming stench of bleach on the bedding. Made it hard to sleep. The staff was very polite and accommodating.
• Dudley (9/5): Superb - Everything I needed and was very clean- looked clean and felt clean and was overall very nice. I stayed for the night and left early so I didn't get a chance to really see or do anything other than sleep, but all of it was nice. No dislikes
• Bilma (10/5): - Hotel was within walking distance to restaurants and shopping. The rooms were comfortable and safe.
• Charlotte (10/5): Exceptional -
• Brian (10/5): - Remote would not turn TV off. I notified the front desk on checkout. Resolved issue by setting 30 minute sleep timer.
• Marcos (10/5): Exceptional -
• Diaz (8/5): Very good -
• F343LAashleyr (2/5): Nice stay impacted by rude employee - I checked into the hotel yesterday around 5 p.m. and was initially greeted by a woman at the front desk who, while a bit slow, was genuinely helpful and kind. I appreciated her assistance and felt optimistic about my stay. Unfortunately, my experience today was the complete opposite. I returned around noon and found myself and another guest waiting at the front desk with no staff in sight—for at least 10 minutes. During that time, the hotel phone was ringing nonstop, and the attendant had even left their cell phone unattended on the counter. It was a confusing and unprofessional scene. She was gone long enough that I actually looked into the back office and on the floor behind the counter bc I was worried for her. When the front desk employee finally returned, there was no greeting, no apology for the wait—just a cold, dismissive attitude. I had grabbed a snack and asked to check out, and instead of assisting me, she acted as if I was bothering her. She pointed me to the self-checkout machine and gave me an attitude when I mentioned it wasn’t working. Rather than stepping in to help, she insisted on walking me through how to use the broken machine without a barcode instead of just handling the checkout herself. It was as if she felt I was bothering her and I was the lazy one. When I tried to explain that I’d tried the machine, she cut me off, nearly raising her voice as if to say “didn’t I just tell you…” The whole ordeal was crazy. Had she not leveled her tone, I can 100% how that conversation would’ve gone downhill. Her tone and demeanor throughout the interaction were unprofessional and made me feel like an inconvenience rather than a guest. Even after the exchange, there was no “thank you,” no “have a good day,” just continued dismissiveness. I remained respectful, but the lack of basic customer service and courtesy was disappointing. A good hotel experience is built on consistent, welcoming service—and this inconsistency definitely left a negative impression. I stay at Hilton often, but this woman at this location will be remembered for how nasty she was.
• Vicki (9/5): Superb -
• Jason (4/5): - Not as expected
• Andrinae (8/5): - .
• Kimberly (10/5): Exceptional -
• George (8/5): Service Was Mixed ... - Front counter staff level of service was suspect. Some were great, some were dismissive, at best. Coffee not replenished in my room twice during service. I had to go downstairs to get more coffee for my room.
• Jason (10/5): - Very comfy, clean, and an awesome staff! I’ll be back 4 sure!
• Ramiro (10/5): Exceptional -
• Julie (10/5): - This is a clean and safe place to stay. The staff was great and the room was clean, updated and comfortable. There are several convenient businesses nearby (Starbucks, Dunkin, grocery, Home Depot) that made it a great base of operations for some business in the area. It's a little loud due to being near busy roads, but not terribly so. The convenience factor makes up for it. I will definitely stay here next time I have to be in San Antonio. It's also not too far from the airport.
• david (10/5): - Great service. The beds were so comfortable. Quite area. We will stay again
• Olvera (6/5): Pleasant -
• Olga (10/5): - muy limpio excelente servicio lo recomiendo
• Eric (6/5): - I was surprised that we had to pay for our buffet breakfast, which normally such hotels are complementary. Having to pay $13.99, for what I would normally receive as complementary with similar buffets at other similar type hotels. I don't know if this was a time occurrence at this particular hotel are other Hilton Garden Hotels like this one, if so I won't be making reservations at these hotels in future. My room was fine, the overall service was fine. There were other restuarants near by which were reasonably priced, so I went there for my meals. Thank you,
• Julianna (4/5): - Upon arrival we noticed only 2 bottles of water for the coffee maker, I went to the desk and asked if we could get 2 more. the woman at the desk told me to grab a couple. When I started to leave, she said (in a loud voice) stop you need to pay for that. Our account was charged over 7 dollars for the 2 bottles. I also mentioned that we only had one chair for 2 people on a 5 day stay, asked if we could get the other one. She said it would be taken care of. As we were going out the next day housekeeping was in the hall and asked if we needed cleaning, towels, water, etc. asked if we needed to pay for the water, she told us no that it comes with the room. At the front desk, CHRIS RODMAN (different desk clerk) said he was not aware of the chair problem and said that he would take of it. Less than 15 minutes later we had the chair. He is an all-star employee! Window shade was broken, could not be raised had to use binder clips to hold it up. I could tell you more, but it would take too long.
• Nancy (8/5): - Very clean, comfortable hotel. Breakfast was a bit pricey.
• Robert (6/5): Staff awesome! Room decent. Will stay at Embassy suites next time. - I think that the hotel is not a Hilton type actual hotel. The staff were awesome. But I feel like a Fairfield inn randomly decided to be a Hilton so y’all slapped the name on a random hotel and tried to make it more than what it is if you ask me. Also, all of the fees are ridiculous three different taxes. I live in Dallas and have traveled too many different states I’ve never had to pay ridiculous amount of charges like I did at the Hilton Garden Inn. I was charged for breakfast when it was already included when I initially booked my hotel that Friday the only reason I got some form of a refund is because I called a day or so later to complain about the situation and say, what are these tip/taxes and fees for why is my bill of $400?
• Justin (10/5): - Lucky was the very best!!! She was so kind, personable and made you feel right at home. She made the stay very enjoyable. Many thanks to her and her love for our dog Luca as well. I hope she is greatly appreciated at Hilton she knows customer service!
• Michelle (10/5): - I really enjoyed our stay and it was in an amazing location to everywhere we wanted to be. Thank you!
• Sharniquia (8/5): - Very clean
• Chelsea (10/5): Exceptional -
• Lucille (10/5): Exceptional -
• Verified traveler (10/5): A must stay - Great place to stay and great location. Front desk supervisor luckey had the best customer service attitude and made a welcoming check in. The room was clean and loved that the rv had my name on the welcome screen. Lol
• Octavia (2/5): - I was given a dirty room upon my check in. So I had to take all my luggage back to front desk and let them now my room was dirty. I was not happy at all. Had a long day
• Partida (9/5): Superb - All clean, affordable, excellent breakfast Staff so serious
• Luis (6/5): - TV not working
• Jonathan (6/5): - Lobby was better than the room. Room was spartan with peeling paint on the ceiling. Bathroom was very basic. Felt like I was getting the bare minimum for the money. Very surprising for a Hilton property. Expected a lot more.
• Reba (10/5): - Good value for the price.
• Thomas (8/5): - Hotel was nice. Staff was friendly, nice, and professional. Bar/restaurant was good. Room was spacious and bed was comfy.
• Hadassh (8/5): Very good - Overall, it was very enjoyable stay
• Bryan (10/5): - Na
• Saul (10/5): - Very clean and peaceful. No issues. Great place to stay in!

Photos