Palasia Hotel Palau

Location: Main Street, Koror, Palau, 96940, Koror, PW

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Full-service spa
• Fitness facilities
• Arcade/game room
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Sauna
• Designated smoking area
• Concierge service
• Steam room
• Elevator
• Fitness facilities
• Free airport transportation
• Gift shops or newsstand
• Conference space
• Scuba diving nearby
• Television in common areas
• Arcade/game room
• Free breakfast
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Full-service spa
• Tours/ticket assistance
• Snack bar/deli
• Free self parking
• Pool sun loungers
• Free cooked-to-order breakfast
• Water dispenser
• Mosquito nets
• Banquet hall

Rooms Available

• Junior Suite

  1 King Bed

  645-sq-foot room, balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Bed sheets not available

• Deluxe Room

  1 Twin Bed

  322-sq-foot room, balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Bed sheets not available

• Deluxe Room, Bay View

  2 Twin Beds

  322-sq-foot room, balcony with bay views

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Bed sheets not available

• Executive Suite

  1 King Bed

  678-sq-foot room, balcony with bay views

  
  

  Internet - Free WiFi

  Entertainment - Premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Bed sheets not available

Guest Reviews

• Naoshi (6/5): 微妙 - 部屋は広いです 朝食はダメでしたね。種類もないし
• Barbara Susana (10/5): - Really complete hotel. With a good gym, sauna, pool. They also have the service to pay for the day and use the facilities if you are having a flight late afternoon. And also they have free shuttle from the airport. The bar and restaurant close really early at 20 hours. But also the bar is open in the morning until 14:00 and then open again 17:00 to 20:00 so if you are in the pool in the afternoon you can’t order nothing.
• Suzi (8/5): - Super friendly staff and always ready to help/ assist you. Comfortable beds and big rooms Breakfast could be better
• Sergiy (5/5): -
• Daiki (7/5): -
• Lyrebird35 (7/5): -
• Ricarda (10/5): Great place - Everyone was sooo nice and welcoming I had such a pleasant stay and would come back without a doubt !!
• GEORGENES (7/5): Péssimo custo-benefício - O hotel é confortável, mas fica relativamente afastado do centro (não da pra ir a pé). Fiquei chocadíssimo quando descobri que o restaurante fecha às 19:30 para o jantar, nunca tinha visto isso antes. O quarto é espaçoso e o Wi-Fi é bom, mas certamente não vale 200 dólares a noite.
• ANTONIO DE JESÚS (8/5): -
• Ekaterina (9/5): A nice place to stay in downtown - The personnel was very friendly and nice! Free transfer from/to the airport was provided upon request The room was big enough with a beautiful harbour view (consider to book floor 4 and above) The breakfast is pretty fine, and varies day to day. The interior was a bit “tired” considering the price.
• Carlos Hugo (8/5): - El precio, no es un hotel que lo valga
• Rahul (8/5): - Location
• Mitsutoshi (10/5): 便利な場所にある快適なホテル - 繁華街にあり、レストランやスーパーマーケットが近くにあり歩いていけたので良かった。 特になし
• Joris (9/5): - What a beautiful little piece of the world. Loved the warm welcome, the hospitality and the beautiful smiles. Thanks for a lovely stay !
• Pin Cheng (9/5): -
• Sandro (7/5): - Freundliches Personal Keine Flexibilität für late checkout obwohl Kapazität vorhanden. Nicht mal Duschmöglichkeit angeboten. Hotelbar hat keine festen oder klar kommunizierten Öffnungszeiten. Mal geöffnet mal nicht.
• rhys (10/5): good business hotel centrally ;located - Great service. All the staff are excellent nothing
• Ivan (10/5): -
• YASUKO (4/5): ベッドメイキングはいつ？ - 場所 5泊中1度だけ催促なしでベッドメイキングがあった。その他の日は出かけるとき清掃希望を表示しておいてさらに清掃スタッフに言ったのにダメだった。催促してもダメでタオルだけ取りに行った。
• Fabrice (4/5): It’s overpriced -
• fionl2026 (10/5): will recommend my friend - Room is comfortable with bay view, staffs are nice and help a lot, breakfast is delicious, located at KOROR downtown so it is very convenience to dinning and shopping, excellent experience while staying
• Arkadiusz (10/5): - Wspaniały hotel z przepięknym widokiem na morze.personel bardzo przyjazny zawsze ci po.oze czy w zorganizowaniu wycieczki czy w wynajmie auta.sniadania bardzo dobre i zróżnicowane.silownia wieczorna zumba bilard ping pong oraz piłkarzyki wszystko do twojej dyspozycji.maja transfer lotniskowy więc nie musisz martwic się o przyjaz oraz o podwózkę na lotnisko.hotel w samym centrum koror wszędzie blisko dużo restauracji i sklepów w pobliżu.warto się tam zatrzymac
• masao (7/5): -
• Tom (10/5): Enjoyed my week at Palau based partly on my stay at Palaysis hotel but also on the fabulous snorkelling, kayaking & - Enjoyed the ocean/bay view, two swimming pools, very good included buffet breakfast, good facilities , friendly helpful customer service especially from the Filipino staff such as Hazel & Clarisa at reception, efficient friendly included shuttle service from/to airport. Initially thought location slightly removed from town centre but no problem as tour groups pick up & drop off at hotel as do few restaurants . Also public bus runs along Main Street m-f & during business hours + taxis relatively cheap for short trips to/from town centre.
• Samad (6/5): -
• Susan (9/5): Great stay except for som unruly guests - Beds were very comfortable. Enjoyed balcony. Staff great! A couple allowed their 3 young children to run wild throughout facility, in restaurant, elevators (they ran into me on two different occasions,), in the pool, all unsupervised and staff did not say anything.
• Avigdor (9/5): - very central location, near many restaurants, very clean, staff is great
• 飯塚 (10/5): -
• tiffanylI2500JW (10/5): Fantastic stay in Palasia Hotel Palau. We would love to come back again and again! - Fantastic location and right in the center. Very cozy and clean. Staff is very friendly and my special thanks to Chrystia! The atmosphere is very nice and warm. There is a hot and cold water dispenser in each floor which is very environmentally friendly and also convenient. Breakfast is also good and have different choice day after day. Actually this was my second time to Palasia. We have a wonderful stay here and would love to come back again.
• MICHAEL VICTOR (8/5): -
• Astrid (8/5): -
• Takafumi (8/5): - ダウンタウンに位置していて、徒歩圏内にレストランやショッピングモールなどが揃っていて非常に便利です。空港送迎、駐車場もあるので個人旅行でも非常に便利です！プールやジムも有りリゾートホテル感を味わえました！何よりもサウナが嬉しかったです！水風呂はないもののしっかり85度ほどあり最高でした！ 既に次回の予約もしました！
• Walter (10/5): -
• Bill (6/5): - Very poor breakfast
• Lili (9/5): - 早餐豐富，用餐環境舒適；地點在市中心，購物方便：戶外泳池設施完善 置放冰箱的櫃子有點老舊，使放在裡面的冰箱不容易開啟
• mr (8/5): -
• Waimate01 (8/5): Quick stopover before an early flight - We came off a liveaboard and checked in to Palasia at 7pm and out at 6am, so just a quick stay. Rooms were clean and spacious. Bed and pillow on the firm side, as perhaps is in the asian style. We didn't feel like a full meal so just went to the bar, which is more of a cafe that sells beer and a glass of wine. Reception staff were cheerful and helpful. When they discovered we were leaving before breakfast opens, they happily made up bento boxes for us to take with. Very helpful because there's not much out at the airport.
• markmF6941UM (10/5): Good option for Guam - The Hotel was good , Clean and accommodating, I booked a suit and it was nice , my flight out of Palau got cancelled and the Palasaia Hotel put me up for an extra night at no cost , It is right in the centre of Town
• Naonori (9/5): -
• Rosalind (10/5): -
• NAOKO (10/5): - ウェルカムドリンクが付いていたのですが　チケットを使わずに残念でした。朝食は毎日付いていて　バイキングでしたが　卵高騰のためか玉子料理がありませんでした。品数は多くはありませんでしたが　毎日少しずつ　品を変えて出されていました。すこしさみしかった お部屋は毎日清潔にしていただき　気持ちよく寝ることができました またぜひ利用したいランクのホテルでした
• kvk852039 (9/5): 地理位置很棒，距離機場，出海遊玩的港口都很近 - 以海島國家以及有限的食材資源來說，早餐已經算不錯。飯店很乾淨，有兩個泳池可以玩水。飯店人員都很友善也願意幫忙
• yaronek98 (6/5): Had to stay due to cancellation, wouldn’t book if given the choice - We were put in this hotel due to a flight cancellation. It was not horrible, but not great either. Everything was pretty old, the room was dusty and not so clean, and when we arrived from the airport the WiFi didn’t work. They prepared “breakfast boxes” the next day for us but it was only one dish (with bacon etc.) which we couldn’t eat and they didn’t have any alternative which was annoying. During dinner we got an airline voucher but the waiters didn’t mention to us that it didn’t include drinks, so when we left the restaurant they told us we had to pay for our drinks separately. Wish they’d told us sooner. The location is not ideal either, there’s nothing to do around the hotel and everything interesting is at least 15-20 min walk from there, which is very tiring in the heat. And no other means of transportations. If I had to book myself probably wouldn’t book here.
• Christian (8/5): Choisissez bien la chambre - Proximité grande chambre Attention les chambres côté rue sont bruyantes on entends le canoë café en face en cas d ´affluence certains soirs car les baies vitrées manquent d’isolation acoustiques Essayer une chambre côté jardin bien plus calme
• sabina (8/5): Palau hotel centrale - Pulito, silenzioso, vista spettacolare sul mare; di fronte c’è un ottimo pub/ ristorante . C’è la navetta da/per Areoporto gratuita. Orari del bar e non sono riuscita a capire quando potevo mangiarci. L’acqua della piscina era caldissima ma faceva molto caldo anche fuori.
• ringo_nz (8/5): Good stay just be aware some parts of the hotel are dated - Room was spacious with all the expected amenities, some of the fixtures and fittings are dated, but well maintained and clean. Very good modern air con which is needed in Palau! Fast free WiFi. Bed is on the hard side (which I like but some may not), good pillows, so I slept very well. Shower over bath is very old fashioned but water pressure was very good. Located in the middle of things in Koror, convenient for restaurants, shops, etc. Downside is that there is some noise, particularly on Saturday nights! Staff are wonderful - very friendly, helpful and welcoming. Breakfast was included in my rate but is average, geared to Asian-style, with some very odd choices for Western tastes, although there is a make to order egg station. Wide variety of dinner options on the menu, and you can eat in the bar or restaurant, but would recommend the Canoe House across the road for better food. Two nice pools, one good for laps. Good gym and sauna. Free airport transfers. Overall I had a very enjoyable stay, just be aware some parts of the hotel look a bit dated.
• Chun Mo (10/5): - 環境交通方便 含早餐 還不錯 住宿也舒服 還有泳池 唯一可惜是 房間窗戶地下已有螞蟻出沒 下次有機會還是過來住 希望螞蟻問題可以改善
• ?? (10/5): - 满意
• Robin (10/5): - The dresser drawers were not completely cleaned before I occupied the room.
• Uong (1/5): Horrible - Central location I booked a stay at Palasia for my mum and her friends as a special treat for Mother’s Day, and hoped they would have a relaxing and enjoyable experience. Unfortunately, it was anything but that. The room was very dirty — the floor was so dirty that my aunts feet turned black just from walking around barefoot. The air in the room was extremely stuffy, making it uncomfortable to stay in. The beds were of such low quality that they slid around with the slightest movement, which made resting difficult. To make matters worse, no bellboy was available to help carry their luggage to the room. When we requested a first aid kit, it took a maintenance staff member to bring one, and the contents were labelled only in Chinese — we couldn’t understand what any of it was, even with Google Translate. The TV channels kept cutting out, and the water in the bathroom wouldn’t heat up , perhaps something was not working with the heater. For the price I paid, I expected basic standards of cleanliness, service, and comfort. What my mum and her friends experienced was not just disappointing — completely unacceptable. I cannot recommend this hotel and I urge management to seriously reconsider how they handle housekeeping, customer service, and facility maintenance. This was a Mother’s Day gift, and instead of relaxation, it caused stress and frustration.
• Christine (9/5): Superb -
• Verified traveler (6/5): - Everything was great and staff were all friendly. Chose this hotel for elevator due to mother in wheelchair. The last day, there was a power outage and the elevator was not functioning. I saw power crew working on the road that morning. Too bad that there was no generator to work the elevator.
• Jonathan (6/5): - Average hotel with a few oddities. The shower head leaves something to be desired and the breakfast isn't that great.
• Ryuichi (10/5): - I would like to use it on my next business trip.
• Sherry (10/5): - The staff were friendly and helpful. I liked using fitness center, and the pool area was very nice and uncrowded. Free transportation to the airport was a real bonus. The onsite restaurant was convenient but just okay for dinner; there are better options around town.
• Bakers (7/5): It's ok. - Location is central, room is comfortable. Food isn't great, the breakfast buffet caters only to asian palates and the hot food was cold despite being kept in a warmer. The bar closes earlier than stated hours, and God only knows where the spa was-never found it. The shower was challenging. Kept turning off and having no water randomly. The bed was hard, like sleeping on a yoga mat on the floor. Might suit some people.
• EIJI (8/5): - ホテル滞在中はフロントにお世話になりました。言葉は喋れませんが意思疎通も問題なく、皆丁寧で親切でした。大陸運営のホテルという事で、最後の選択となりましたが、ホテル自体に人はあまりいなかったので全く問題ありませんでした。 目の前にピザの美味しいお店、隣にコンビニみたいなスーパー少し進めば街中の大型スーパーもあり滞在に不便は有りませんでした。 食事はお値段なみですが、ついているのは有難いですね。1泊1万程度足すだけで、エグゼクティブ スイートになったのは大きかったです。思ってる以上の満足感となります。お勧めです。
• Jack (10/5): - Perfect place for a short day
• Scott (4/5): - This location ONLY caters to Asian Clientele, the breakfast was absolutely disgraceful, no, I won’t eat noodles, stir fry, pizza, fries or bolognese for BREAKFAST!!!! Nor will I eat sushi or spring rolls or hotdog for breakfast! Think guests OTHER THAN Asian guests also!!! Never in my life have I been to a breakfast buffet where I have just walked out and not eaten because there was nothing decent to eat
• theb912 (6/5): It's ok. - The hotel has nice views and is kept clean, rooms are in fairly good condition and are generally quiet. Free airport shuttles are handy. It is centrally located, if you're not renting a car. Now, there is a bit to be desired. The bed is like sleeping on a yoga mat on the floor it is so firm. To use the pool, you have to find the unsignposted fitness centre, then wait for a staff member to respond to your calls of hello, to give you a wrist band and a towel. The bar, with advertised hours of 1700-2100, was closed before 1930 one night. There is nowhere to buy a drink if you're sitting by the pool. Breakfast, even the items kept under heat lamps or in bains marie is cold. It is purely catering to Asian tastes, which might be ok if they options were warm, but some western options would be nice occasionally to mix it up. (I guess the target clientele clue is in the hotel name. The food on offer from the bar is hit & miss. I'd eat at Canoe House across the road. A better selection of freshly cooked and delicious food instead of what's on offer at the hotel. The AC is very noisy in the room. At times, it sounds like an iceberg cracking open and is generally very loud even on the low fan setting. Housekeeping is...ok. Room service leftovers were left in the room one day after servicing, although clearly stacked, ready to be taken. The room just wasn't serviced one day. I have no idea where this Bali Spa is located. I couldn't find it. For the price, it overall was not what I would expect from a $400 a night hotel.
• Svatava (8/5): Good place to stay - Hotel is well organized, staff very helpful. My room was spacious, very clean and quite comfortable, with a nice bay view. Not so pleasant was the noise from air condition comig from a roof beneath my balcony. Breakfast was O.K., though in Europe a buffet offers usually better choice. I personally appreciated lthe large and nice swimming-pool. Good news also is that Palasia is in walking distance to shops and restaurants and other places, e.g. Etpison Museum, Post-Office, and a public bus stop is very close.
• Lynn (6/5): - The AC was just passable. Beds were hard. No real restaurants available . We had to walk outside in the rain to get food
• Mari (9/5): Superb -
• Mari (9/5): Superb -
• Verified traveler (8/5): - ベッドルームともう一部屋あったので広々と使えました。 しかし、ベッドルームではない方は、ネットが繋がりにくかったのがちょっと残念でした。 空港までの送迎のバックアップ時間が早すぎます。3時間前でした。
• María (8/5): Nice - The workers where really helpful. Clarisa from the front desk was outstanding: always with a smile, helping with all the arrangements. The breakfast was too asiatic
• Verified traveler (8/5): - Not the newest hotel, but overall good.
• koichi (10/5): - 従業員の方が、皆とても素晴らしい❗
• Nami (10/5): - メインストリート沿いで周りにご飯屋さんもスーパーもあるので便利でした。
• Martin (8/5): Very good - The rooms were clean, spacious, with balconies and sea view. The staff were very helpful Breakfast oriented mostly towards Chinese guests
• Verified traveler (6/5): Hyvä keskitason hotelli - Remontti hieman häiritsi. Äänieristys oli huono, naapuri huoneen puhe kuului välioven läpi. Allasalueelta puuttui täysin valvonta. Henkilökunta erittäin ystävällinen.
• Hualei (8/5): Very good -
• Nathaniel (10/5): - Allowed us to check in early, as we were only staying until midnight for airport transfer, this was a huge deal. Hotel was great and comfortable and very clean.
• MITSUHIRO (6/5): - 当ホテルに4泊しました。日本語対応ありとありましたが、英語対応のみでした。 施設は、古さを感じますが綺麗に清掃されていると思います。ある朝、ベッドに裁縫針を発見しフロントへ注意しましたが、あまり悪びれる様子もありませんでした。 ホテル付きの送迎車を頼むと高いです。空港までひとり17ドル
• Rabin (7/5): Good -
• arlene (10/5): - The property was right downtown Koror with all of its amenities. Staff was super friendly and kind. The view in either directiond to the rooms was breathtaking.
• Pamela (9/5): Best bang for the buck and pleasant staff! - Very clear and comfortable. Close to downtown with easy access to stores and restaurants. The staff went way above normal to accommodate our short stay.
• Mari (7/5): It is not a resort hotel they do not have 24 hour food service. There is no place to eat or drink after lunchtime or din - Great friendly staff. I came for vacation to wake up and enjoy leisure time to wake up and go to sleep when I wanted. The restaurant is closed after 9 AM and nothing is opening until 12. Lunchroom cafe closes 1:30 and nothing to eat if you come back from an outing after that time. No exceptions. The same for after dinner. If you arrive from the airport late at night you starve till morning. Definitely not a vacation resort.
• Mari (7/5): It is not a resort hotel. It is a summer camp. No food or drinks served in between meal time. No orders after 7:30pm. W - Great staff The restaurant is closed after breakfast, lunch and dinners. We cannot eat or order in between. There is no place to eat or drink if we are not in those time frames. The owners of the hotel should consider the fact that we arrive after 10 pm on a long flight and should have 24 hour service if some kind.
• Tao (6/5): Pleasant - Extended check out accommodation Very ordinary breakfast
• Mari (7/5): Good -
• Joshua (8/5): Very good -
• Mari (8/5): Very good -
• Joshua (8/5): Very good -
• Anita B. (10/5): - Friendly staff, great facilities. Access to nearby local restaurants and stores.
• Darrin (8/5): - Clean, well maintained. TV station selection could be updated.
• T.s. (10/5): Exceptional - Staff is very professional and helpful, especially Nien Tai. We were at our tail end of our 5 months tour when we arrived at Koror and didn't plan anything ahead except were booked 3 nites at Parasia. Nien Tai in no time help us book a kayak and snokering tour, get us a rental car delivered to the hotel within 30mins. Very efficient!
• Tmur (10/5): - Excellent customer service
• YOKO (8/5): - ホテル外観、部屋は古さは感じますが、手入れされており、掃除もきちんとされています。 部屋に入った瞬間、カビ臭さはあります。 ホテルスタッフも親切です。 街の中心にあるので、徒歩でレストランやモールにも行けるので、とても便利です。 予約すれば空港まで無料送迎してくれます。
• pghs67 (8/5): Good stay - The hotel was quiet when I was there. It's Asian food most of the time, something I miss. It's near many shops and restaurants. Everyone was accommodating and service with a smile. My room was very comfortable and the architecture of the hotel is very unique and beautiful.
• Macfeeley (10/5): Our trip to Palau required a good restful place to stay while participating in a local church event. The staff made for - Convenient, comfortable, alert and helpful, kind staff. Nothing
• Michelle (6/5): - They had lots of parking (underground too). It’s b a large hotel, so when others were sold out they had a last minute room for us. I told them my husband was injured and I needed help. They offered a security guard to wheel chair him from across the street (which was super nice). Then they put us in a room that had the bathtub entry more than 2 feet off the floor (not cool). Especially when they have other rooms with a walk in shower. The hotel echos and you can hear kids playing in the pool or game (pool table/ foseball) area all the way on the highest floor (6th). Now staying that’s high is beautiful and you can see over nearby hotel a to the water, so the view is great. The bed an and towels are hard. It’s a Chinese co-owned hotel and feels that way at breakfast. I would stay here if i was desperate. They offer free hotel transfer to/from he airport if you book online like expedia etc. off not they connect you to a safe taxi service.
• SHUICHI (8/5): - フロント職員の対応が親切丁寧で大変素晴らしい
• SubmersibleHuman (6/5): Great location, just needs the Food & Beverage level lifted - Lots of pros and cons on this trip - things have definitely changed since my last visit. Firstly - the staff are lovely - they do go the extra mile to assist requests. The rooms are clean and well-sized, great mattresses, linen and pillows. The rooms are insulated, so loevly and quiet, with good airconditioning, waterflow and hot water. Sadly the food and beverage side of things have fallen somewhat. Beverage orders take a long time and the quality of breakfast buffet/dinner is nowhere near where it was prior to Covid. I hope this is only a current issue and things improve on that side of the business, as this was a lovely place to stay in the past!
• tze lok (4/5): - Not so good need cleaning
• Maria (10/5): Exceptional -
• Xun (5/5): Passable - it's closed at the town Thing's getting weird , cause this property allowed private detect to spy it's customer.
• MASATOSHI (10/5): - 部屋は清掃が行き届いてきれいでした。ショッピングセンター、レストランも近くあり便利でしたね
• Elizabeth (7/5): We enjoyed our stay and staff were very welcoming. - Breakfast could have been better to cater for people with specific dietary needs. Breakfast selection could have been better. Now much selection for westerners.
• christine marie ange (10/5): Parfait - Parfait

Photos