Levatio Suites Muscat, a member of Radisson Individuals
Location: Panorama Mall, Muscat, Muscat Governorate, 112, Muscat, OM
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Recreational Amenities
Indulge in our health club, outdoor pool, and steam room for a truly relaxing stay.
Delightful Dining Options
Savor delicious meals at our restaurant or grab a snack at the coffee shop/cafe. Buffet breakfasts await you daily.
Convenient Features and Services
Benefit from complimentary Wi-Fi, concierge assistance, and babysitting services. Also, enjoy a business center, airport shuttle, and free parking.
With a prime location near Panorama Mall, Levatio Suites Muscat offers elegance and convenience. Book now for a memorable experience!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Health club
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Full-service spa
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- 24-hour business center
- Conference center
- Snack bar/deli
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Couples/private dining
- Reception hall
- Secured parking
- Coworking spaces
- Well-lit path to entrance
Rooms Available
-
Presidential Apartment, 2 Bedrooms
1 King Bed
1442 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Smooth flooring in room
-
Presidential Apartment, 1 Bedroom
1 King Bed
1442 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Smooth flooring in room
-
Apartment, 2 Bedrooms
1 King Bed
818 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Smooth flooring in room
-
Apartment, 1 Bedroom
1 King Bed
592 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Smooth flooring in room
-
Studio
1 King Bed
388 sq feet
Layout - Living room and dining area
Internet - Free WiFi
Entertainment - Cable channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Smooth flooring in room
-
Studio, Terrace
1 King Bed
484 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (3 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Smooth flooring in room
-
Apartment, 2 Bedrooms, Terrace
1 King Bed
969 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Hypo-allergenic bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Washer/dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 7 (5 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- DVD player
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Dining table
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Smooth flooring in room
Guest Reviews
- NabilP88 (6/5): Great sized room and location, but dated - Visited Oman for a family holiday over the Xmas/NY period and booked a 2 bedroom + balcony apartment. Overall, the hotel is very well located and close to everything that you may need. It’s clean, fit for purpose, and will get the job done, but don’t expect too much luxury. The rooms are clean, but do need renovation and some care. The hotel breakfast has decent options, but there were many occasions during our stay where there weren’t any tables or space. We either did not eat breakfast or resorted to grabbing something small and eating in the lobby area. When we did secure a table, we often found that there were no bowls/ plates available and needed to ask for help. Definitely an easy area for improvement. Note that our room was dated. Tiles on the balcony were loose, equally so was the kitchen tap. Sinks in the bathroom showers clogged easily and the shower fixture itself was also aged and struggled to stay on. Most channels on the TV also did not work. Upon reporting this to staff, they said they’d try to fix things but nothing was done during my 13 night stay.
- 158leab (10/5): Comfortable Stay - From the moment we arrived staff greeted us with warm smiles and genuine hospitality especially My family would like to thank Sister Wadha and Brother Abdulrahman went out his way that made our stay even more memorable. Rooms was spacious, modern, and impeccably clean. The bed was incredibly comfortable, and the blackout curtains made for a perfect night’s sleep. The bathroom was stocked with luxury toiletries and plush towels, and housekeeping did an excellent job every day especially the staff Raji and Talib Overall outstanding Stay.
- kandasamyplr (10/5): Nice stay - Good clean stay. My whole family enjoyed the stay and amanities. Very good trip and nice staff. Overall good
- suejahank (2/5): Avoid unhelpful - My experience with this company has been extremely disappointing. The communication was unclear, and instead of helping to resolve the issue, they seemed more focused on finding sneaky ways to charge extra. When I reached out for support, I received no proper assistance – just unhelpful replies and excuses. I would advise others to be cautious before booking with them. Booked via agoda
- Meander63989090800 (10/5): Awesome experience - I had a truly wonderful stay in every way, especially the reception staff, Mr. Mohamed and Ms. Awatif, who were extremely respectful and helpful. Thank you.
- MalurRanganath (8/5): Decent Hotel Suite in the city centretre. - Clean rooms, soft bed & pillows Close to major malls, shopping areas, restaurants. Absolutely no disturbance from adjacent rooms. Was very quiet.
- mmusthafa9234 (10/5): Nice stay - It was great stay and the staffs were excellent and helpful. Especially Nadeem and waddha.check in checkout was very fast
- Seif (10/5): - Good place
- Inspiration603534 (10/5): Virender - Excellent hotel! The service was exceptional, the room was pristine and modern, and the location was perfect for exploring the city. Special thanks to at the front desk i forget her name , for making us feel so welcome,
- Kamran (10/5): - The hotel is clean and tidy, breakfast selection is good, excellent housekeeping especially staff member 'Bala' who is very honest and trustworthy.
- Stephan (10/5): A Portal to Muscat - Very comfortable suite. The staff could not have been more friendly or helpful. Easily access by car - so a good base point for activities. For those who want to cater for themselves a large supermarket is provided underneath and good sized mall to the side. The only quirk: the OTAXI app conflates Levatio Suites and the Radisson hotel 100 m down the road - so taxi drivers tend to turn up at the wrong address. The remedy: use Panorama Mall as the address.
- 704uzl (10/5): Lovely stay and location - Pleasant stay in this hotel, located within a mall, Gloria jeans served good coffees, facilities in hotel suite were clean and spacious. Balconies were dusty and tiles were loose so unsafe. Hotel pools were nice but no ice cream or water available on deck.
- Verified traveler (8/5): - Overall stay is wonderful.
- Verified traveler (4/5): - Room was okay however housekeeping not brilliant. Team and complimentary items would not all be left, e,g if I was in the room there would be milk/cream however if not then only teabags. Also on checkout and check in it took too long for our bags to be taken, which meant we had to do it our self. After asking many times did the person help us put the bags in the car. Overall not a bad stay, room was comfortable and clean and the pool was nice. However communication especially during check in and check out would help. Hotel staff were very helpful when booking taxi drivers which I appreciate
- kamall466 (6/5): Not a good stay - While I appreciate the initial upgrade offered at check-in, my overall experience at the hotel was disappointing due to several issues during my stay. Upon arrival, I was assigned a room where the phone was not working and the TV was also non-functional. Due to these inconveniences, I was moved to another room, which was actually a downgrade from the upgraded room I was initially given. Unfortunately, the issues didn’t end there. During the night, a fire alarm went off, causing unnecessary stress and disruption. What added to the frustration was the lack of courtesy or follow-up from the hotel staff regarding the inconvenience and discomfort caused by these multiple problems. I believe that guests should be treated with more consideration, especially when faced with such repeated disruptions. A simple gesture of acknowledgment or an apology from the hotel staff would have gone a long way in making the situation more acceptable. I hope the hotel takes this feedback seriously and works on improving both the room maintenance and guest service standards.
- 23santanu (10/5): Fantastic Stay - It was worthy of a stay in the hotel with all modern amenities, clean and safe ambience. The lobby area has been decorated great and people can spend hours there. Location of the Sauna was not found although it was informed to be complementary, should be more clear on signages/directions of the facilities. Found bit expensive in the Off-Season.
- Khairoon (10/5): - Excellent experience at Levatio suite Muscat. Very clean. All staff members were very helpful and friendly. Enjoyed the spa in the hotel. Great breakfast as well.
- 988vipinr (10/5): Good experience - Overall stay was good. Would recommend my friends and family. But need to rectify bathroom smell and swimming pool needs to be covered as many birds are coming and drinking water. Experience is good. And thank you support staff team. Rooms was spacious as well
- Aida (10/5): - It’s one of the best experiences I’ve had. I definitely recommend it.
- Aida (10/5): - I stayed at this hotel for about twenty nights, and I can honestly say it was one of the most comfortable experiences I’ve ever had. Everything from the location to the cleanliness and service was excellent, and I’ll definitely be coming back here again in the future.
- nsakhai (10/5): Outstanding Stay with Exceptional Service - My stay at Levatio Suites Muscat was truly remarkable, offering an excellent blend of comfort, convenience, and top-tier hospitality. From the moment I arrived, I was impressed by the warm welcome and the overall quality of the hotel’s facilities. The spacious and well-designed suites provided the perfect setting for a relaxing and enjoyable stay. A special recognition goes to Mr. Mohammad for his outstanding housekeeping services. His attention to detail, dedication, and professionalism ensured that my room was always spotless and comfortable. It’s rare to come across such thoughtful service, and his efforts truly enhanced my experience. The hotel's location is another highlight, offering easy access to key attractions in Muscat while maintaining a peaceful and relaxing atmosphere. The amenities, including dining options, wellness facilities, and overall ambiance, contributed to a truly enjoyable stay. Levatio Suites Muscat delivers an exceptional experience through its commitment to quality and service. I would highly recommend this hotel to anyone visiting Muscat, and I look forward to returning in the future!
- 70shaghayeghr (10/5): Hospitality - This is our second time visiting, and honestly, it felt like coming home. The first time was a wonderful experience, but what truly brought me and my father back was one person: Sameeh. His warmth, hospitality, and attention to every detail turned a regular business trip into something personal and unforgettable. He treats you not like a guest, but like family and that’s rare to find.now, after our second experience, I can say without hesitation: we came back because of him, and we’ll come back again because of him
- R5624ZMhamzah (10/5): Nice place to stay for a family - The room was clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was relaxing and welcoming. I especially want to mention Aref from room service—he was incredibly polite, helpful, and professional. He made sure everything was perfect during my stay and went above and beyond to assist with anything I needed. Exceptional service like his really made the experience even better. Highly recommended!
- Miqdad (10/5): - Great place to be, very central if you want to explore muscat. A mall within the accommodation makes access to basics very simple. A decent gym and pool as well. Lovely place to be and I would certainly visit again.
- denis (10/5): Good stay - Nice hotel, very comfortable with kitchenette but poorly equipped.
- Jean (10/5): - Excellent
- J5999ZYmuhammada (10/5): Staying at Radisson Rewards. - Staying at Radisson Rewards with family has been a delightful experience. The apartment is comfortable and well-maintained, and Noman from housekeeping deserves a special shoutout for his exceptional service. “Highly recommended for families!"
- Chinedum (10/5): - Nice hotel, well maintained apartments. Akash did a great job with housekeeping. Will definitely return.
- wisama275 (10/5): Thanks to daana - I had a lovely stay at this hotel. The front desk (Daana ) was super friendly and made check-in smooth. The rooms were tidy and cozy, plus the amenities were nice. Definitely recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- 712arunkumark (4/5): Not a great stay - Staff at the reception was quite hostile. Room service pathetic, need to remind at least twice for a thing and you are lucky if you get what you asked for. Breakfast was good. Location was good. Parking was enough and free so no worries. Direct reach to the mall.
- 808shaghayeghr (10/5): Awesome hospitality - Everything was awesome at the hotel; we had a great stay. The most fascinating part was its receptionist; Mr. Sameeh AlHinai was especially kind and hospitable. In that case we are going to choose this hotel again for our next trips to Oman as well.
- rashids762 (8/5): Salim family holiday from Kenya - As per norm we always stay in this hotel during our Muscat visit to this hotel.Our stay duration was 3 weeks. Plenty of parking space and with the opening of a supermarket in the adjacent Panorama Mall is an added advantage for your cooking requirements.The hotel is at a great location near the malls . Checking in was seamless due to the friendly front office personnel who were always available and helpful on our various requests. During our first week they were issues with housekeeping however there were great improvements for the rest of our stay. All in all we enjoyed our stay.
- Yuta (10/5): - There is a hypermarket just a minute's walk from this hotel, which is very convenient.
- 763richardp (10/5): Warm and Friendly Hotel - with a great Locatio - When arriving at the property be aware that there are 2 Radisson hotels, side by side, resulting in arrival confusion. You need to look for the Levatio Suites entrance. As a result we had some initial difficulty in getting organized with parking and our room. We were so thankful to Romina H, front desk manager, for stepping up and helping us with our room and parking. A wonderful woman! Romina gave us a tour of the facilities and made us feel at home. The entire staff at the Levatio Suites have been wonderful during our week stay. The facilities are great and the location is perfect for touring Muscat. We highly recommend staying here! .
- MSHAR (2/5): Disappointing experience - The apartment is good on the surface but at close inspection there's definitely room for improvements. Amenities like iron, clothes drying rack, washing liquid need to be provided for a more comfortable stay. I'm not happy with the guest services/housekeeping that did not deliver their promised item even after I called them 3 times. Apartment need to be cleaned and maintained thoroughly too. Overall, a disappointing stay.
- Rick (10/5): - When arriving at the property be aware that there are 2 Radisson hotels, side by side, resulting in arrival confusion. You need to look for the Levatio Suites entrance. As a result we had some initial difficulty in getting organized with parking and our room. We were so thankful to Romina H, front desk manager, for stepping up and helping us with our room and parking. A wonderful woman! Romina gave us a tour of the facilities and made us feel at home. The entire staff at the Levatio Suites have been wonderful during our week stay. The facilities are great and the location is perfect for touring Muscat. We highly recommend staying here! .
- nikaN9711WE (6/5): Good but not for everybody - The room was spacious, had some basic kitchenware, although minimal and random, no kitchen towel and no dish soap. We used it to make coffee and warm up croissants for breakfast (hotel breakfast was extremely expensive about $26). There is a grocery store nearby. Our main problem was the noise and the bathtub - very difficult to get in and out and water spills out. The room shows age. The staff was good and helpful. Also, the hotel is not well marked and known even to locals. We had an issue with a taxi driver from the airport - we had to guide him using Google maps on the phone.
- Mohamud Hassan (8/5): - Very nice location hotel is clean
- alaamE4351RH (10/5): Thanks - Thank you so much Spical thanks to Mrs. Awatef So good So kind Good communication I will come again in the next visit Good receptionist Good room service Good administration Good restaurant and very delicious food Good cleaning service Good employment
- suleylamki (8/5): Great location - I have always stayed in this apartment when in muscat.A wonderful place connected to a mall with easy access to supermarket ,food stalls and money exchange.The staff are very helpful and friendly.Rooms were cleaned everyday and equiped with all amenities.My Special thanks to the front office team and Om supervisor from housekeeping. I definitely recommend this place.
- Taslima (2/5): Not a 4-star experience! - This hotel is definitely not what you would expect for a 4-star. The condition is not good and we saw cockroaches during our stay. The rooms and washrooms need an upgrade as everything is dated and falling apart. The worst part was the balcony as the barriers on the side are way too high and I was scared our 2-year old daughter would fall through it! This is something that should be addressed immediately!
- yhen1920 (8/5): Good location, convenient, clean and nice staff - The location is perfect , attached to a shopping center where you can easily go grab you food since there are quite a few food stalls , there is also a supermarket inside which is really perfect specially if you are a long staying guest . The staff are very helpful , from the ladies in the front office who have been very keen and patient in assisting me with my requests . The housekeeping staff Noman and all of them , thank you all for your hard work and kindness .🙏😊 Will be staying for a month and the place sure gave a homey vibe .
- Mustafa (10/5): - Need to update breakfast area New coffee machine in communal breakfast area More variety in breakfast More improvement in Wifi
- Adrian (4/5): - The apartment wasn’t clean. Bathroom was smelly. Not pleasant. We left early
- Verified traveler (10/5): - Central location. Very helpful and attentive staff. Well appointed room, very spacious. Would happily recommend to anyone visiting Muskat.
- Jamal (10/5): - Perfect
- Elias (8/5): Panorama mall is a facade - The 2 bedroom was spacious, beds were okay. We requested a 3rd bed for our 5 y/o, but this had very uncomfortable springs. The cleaniness was average, especially the kitchen could use a deep clean, including fridge. There was an open drainage in kitchen floor, that can have anything crawl out. Breakfast was not really impressive. Both days we had to send croissants back because they were so old they fell apart. Also there is apnly 1 lady responsible which is madness. The worst thing was the expectation of the Panorama mall thats stuck to the hotel. Do not book because of this mall! It is horrific, it has absolutely nothing except for a supermarket and it has the whole day every day the same song on a loop which makes it even more dreadful.
- Ferdinand (6/5): - Staff was amazing! The hotel has had its glory days. It needs major renovation. I was moved to two different room due to plumbing and water leak issues. However, the staff was incredibly helpful with everything. Breakfast buffet need improvement too, there’s salad but no salad dressing. It’s connected to the mall and several coffee shops and restaurants which is very convenient. Local Taxis cannot pick you up in front if the hotel because they only allow their own sponsored taxis for their hotel service. Soon had to walk a few meters down to call a taxi.
- Mahmoud (8/5): - Nice 💯
- Suhailla (8/5): - Fab hotel with great staff and facilities. Amazing views and proximity to shopping malls
- Soubhi (10/5): - Very nice place
- Abdul (10/5): - We stayed for one night at the hotel. It was a very clean and modern one bedroom apartment. My kids enjoyed the pool which was clean and the breakfast was amazing. The location of the hotel is right above a mall so it was very convenient for shopping and dining options. As my kids wanted to use the pool till after check out time the manager agreed for a late checkout. Thank you so much! All in all an excellent hotel and superb service. Will definitely come again.
- Jean (10/5): - Amazing!!
- Anirudh (10/5): - Great place. Location was very good
- Mohammadali (8/5): - The location is perfect for business
- Al-Hanov (10/5): - Highly recommend
- Goran (10/5): - Hotel staff is excellent. They are always ready to assist for all your needs. We will definitely come again.
- Verified traveler (2/5): - It was not a nice experience. The telephone operator did not pick up calls or make an effort to return calls, the front office bell boy was not available, housekeeping was the worst experience ever, with no one to clean the room until 7.30PM, and to top it all off, towels were unavailable throughout the property until 8pm.
- Yakub (10/5): - Excellent staff and always willing to help!
- Raheleh (10/5): - good
- Jaculine (10/5): - Our 3rd time staying, I love the place.
- mohammadreza (6/5): - Location is good reception tel some times no answer in general is ok it could be better
- Sharmin (10/5): 1 week stay - Booked an apartment hotel - 1 bed with separate living room and kitchen. It was spacious and comfortable and the wifi was very good for tele-working. The hotel is connected to the Panorama mall which was convinient and there is a supermarket for groceries inside. Easy drive to the Avenues and Grand mall. Friendly and helpful staff.
- Matt (10/5): - Great location and friendly service. Ideal for families
- Enrique (8/5): - Good facilities and location, Clean room and outstanding service
- Verified traveler (10/5): - We loved that every detail had been thought of. Especially the washer/dryer!
- Verified traveler (10/5): Excellent hotel with 5 star facilities. - Nice hotel friendly staff and excellent facilities. The only negative is that there are 3 towers with lift there is a difficult arrangement in that does not take you straight to your floor, you have to change lift, otherwise an excellent hotel.
- Verified traveler (4/5): - The first time I stayed at this property in an apartment room, it was good. The second time, we got a studio room. Unfortunately our room was next to the housekeeping storage room, and literally the door was banging open and shut day and night by the housekeeping. Our shower drain was not working, and the sink area had a very rotten type smell. Also, when I called the reception to report that another room kept calling ours over and over (maybe kids playing with the phone), the woman at the reception was very unprofessional and just used terms like “huh?” And “what?”. She just spoke to us like we were insane and did not help. The carpets were dirty and stained as well. For the price, we definitely expected way more, and will not stay here again.
- Verified traveler (10/5): - Central location for everything, close to malls within walking distance & the restaurants/takeaways in the basement are excellent value for money.
- Ramadoss (10/5): Oman visit - Somerset - Our stay was very comfortable. However, hotel shall keep more toiletry accessories, which is being provided in very short supply manner. Only when you ask the hotel is providing. Also the shower is not having water force.
- Verified traveler (10/5): - Next to mall and walking distance to coffeehouse and bigger Mall
- Verified traveler (8/5): A lovely family stay. - An enjoyable stay at this aparthotel for 3weeks with my family.Well furnished apartments with all amenities.An ideal location adjoining panorama mall. Two other popular malls are very close by namely Grand mall & Avenues mall.Overall it was a good stay and a reasonable price.My special thanks to Salim at the reception who was wonderful and very helpful.Malik and Anwar the cleaner.I definitely recommend Somerset and will come back again.
- Shohra (10/5): Great hotel - The stay was amazing. The hotel apartment was very good. Nice swimming pool. The hotel looked overall nice and clean. At the front desk Salim was especially very helpful. The only part of the stay I would say was a disappointment was the breakfast. I would not recommend eating the breakfast at their restaurant, it was very bad and no variety at all. It’s better to prepare breakfast yourself in the hotel apartment. Otherwise location is a bit far from Old Muscat, Mutrah, where most of the sights are. The shuttle bus does not offer daily transport and only one route. -Shohra
- Verified traveler (8/5): - Good location Clean and Tidy premises Helpful Staff
- Verified traveler (8/5): - I didn't get at first night the room which I had booked. Breakfast was not good, it wasn't fresh at all. Bread and croisants were dry and old.
- Verified traveler (8/5): - Very well located Hotel, only issue was the limitation to connect several devices to internet
- Forbes (8/5): Great stay - Great service from start to finish and rooms were spacious and clean. Was four of us staying in family room and room was modern and beds comfortable. Would stay again and would recommend
- Verified traveler (10/5): - Lovely spacious 2-bed apartment with a kitchen. We could taken the lift down to the mall where there were great food options. There was also an indoor kids play area and cinema too.
- Verified traveler (10/5): Good choice - Great location. Attached to a mall. So anything you need is within a short walk.
- Verified traveler (10/5): - Excellent hotel to stay with spacious rooms with useful facilities. Very supportive, kind and helpful staff . I have a disability and the staff were very keen to meet my requirements. They were supportive in a professional manner. Highly recommended for business and lengthy leisure stay.
- Verified traveler (10/5): - Very convenience especially the mall connected to the hotel, close to Muscat Airport
- Verified traveler (10/5): - My room was next to the maintenance room and there was water running and brooms and mops banging around all day. Other than the noise, the property was perfect and I will stay there again.
- Verified traveler (10/5): - Good place to stay. The staff are fantastic and being above a mall means you have options for groceries, food/coffee. I'd happily stay there again in the future.
- dieter (10/5): - Spatious appartment with fully equipped kitchen, two bathrooms and two bedrooms. Very nice view on the city. Staff is delightfully friendly and helpful. Room was very clean and available at time of arrival (5 AM)!
- Verified traveler (10/5): - It is a very good place to stay in, with a small mall in the same building (Panorama Mall).
- Verified traveler (10/5): - Perfect for a young family. Lovely apartment which made for a most comfortable stay. Conveniently located for airport and trips around the city.
- chantal (8/5): Convenient and spacious - Hotel is convenient over a mall with a supermarket and food outlets. We had chicken, thai, curry and pizzas and all were very tasty and good value. Actual apartments are a good size with a well equipped kitchenette. The air conditioning was a bit too good at times as the room felt chilly sometimes. Really good having 2 bathrooms. Pool was good, but it was quite windy when we stayed(pool is on 1st floor so exposed), so again felt cold. Elementsof apartment a little tired, but staff friendly and helpful.
- MLA (8/5): - Very nice property. Close to shops. Staff is very friendly
- Verified traveler (10/5): - All i can say it is very nice property good people
- Verified traveler (10/5): - Beautiful amazing stsff good vibe polite staff good food
- Chris (10/5): - Excellent swimming pool, nice rooms, and a grocery store only steps away
- John (8/5): - The room was excellent. Pool also excellent.. Good grocery store in basement mall.... The only misleading part of the description of the property was the claim that there was a washer and drier in the unit ..there was no drier that I could find unless you are fluent in Clintonics. Technically there was a drier.. A hair drier which I felt to be misleading.
- Verified traveler (8/5): Good Serviced Apt.for family, with connecting Mall - Its totally Dry place, No Bar, No night life. Good for families with connecting Mall to spend time with. Not that grate place for Business travelers !!
- Chris (8/5): - For a few days the accommodation was perfect. One minor comments that there are no many restaurants in the surroundings.
- Verified traveler (10/5): - Really enjoyed my stay here. Property was spotless always, well equipped and spacious.
- Darryl (10/5): - Great room. Location is convenient, staff terrific.
- Verified traveler (4/5): - Frustrating stay... I honestly think this is not geared towards the casual traveler, not in a convenient spot and lacks much of what you would expect from a hotel.
- Verified traveler (10/5): - Smooth check in great condition of the rooms and facilities
- donald (8/5): Ok for a few nights. - 1 bed apartment was small but clean. Was fine for 3 nights but would not stay longer term. Did not eat there.
- Ahmad (8/5): Great place for family - I wish if they fix the TV in room 12403 main bedroom and the safe box
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