AC Hotel by Marriott Panama City

Location: Calle Ricardo Arias 14, Panama City, pa

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Lift / Elevator
• Soundproof rooms
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Heated pool
• Public transport tickets
• Lower bathroom sink
• Public Bath
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Free pool cabanas
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby
• Bicycle-friendly property
• Bulk dispenser for toiletries

Rooms Available

• Room, 2 Double Beds

  2 Double Beds

  344 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV, premium channels, and iPod dock

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping

  Accessibility - Wheelchair-width doorways, doorbell and phone notification, bathroom emergency pull cord, closed-captioned TV, wheelchair-accessible doorway width (inches): 31, low-height door lock, grab bar near toilet, wheelchair accessible, visual fire alarm, height-adjustable showerhead, toilet grab bar height (inches): 40, fixed shower seat, phone accessibility kit, low-height electrical outlets in bathroom, and lever door handles

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Window screens
  • Laptop-friendly workspace
  • LED light bulbs
  • Visual doorbell/knocker notification
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Change of bed sheets (on request)
  • Energy-saving switches
  • Fixed shower seat

• Suite, 1 Bedroom

  1 Double Bed

  689 sq feet

  
  

  Layout - Bedroom, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV, premium channels, and iPod dock

  Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on request

  Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping

  Accessibility - Wheelchair-width doorways, doorbell and phone notification, bathroom emergency pull cord, closed-captioned TV, wheelchair-accessible doorway width (inches): 31, low-height door lock, grab bar near toilet, wheelchair accessible, visual fire alarm, height-adjustable showerhead, toilet grab bar height (inches): 40, fixed shower seat, phone accessibility kit, low-height electrical outlets in bathroom, and lever door handles

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Premium bedding
  • Separate sitting area
  • High-speed internet access
  • Blackout drapes/curtains
  • Separate dining area
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Window screens
  • Laptop-friendly workspace
  • LED light bulbs
  • Visual doorbell/knocker notification
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Change of bed sheets (on request)
  • Energy-saving switches
  • Fixed shower seat

• King Room

  This double room features a private bathroom, and air conditioning. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Private bathroom
  • Linen
  • Cots

• King Loft Room

  This double room features a private bathroom and air conditioning. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Private bathroom
  • Cots

• Queen Room

  This double room features a private bathroom and air conditioning. This double room offers a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Private bathroom
  • Linen
  • Cots

Guest Reviews

• Lorna (8/5): - Food Nothing
• Cesar bula (8/5): - Location close to the financial district My room turned out to be very noisy. Alt night, the street noise was quite bothersome. It had no doundproofing
• Levi (10/5): -
• Jackson Manuel (10/5): -
• Harrison (7/5): It was great - It was great I enjoyed it Nothing to complain off regarding the breakfast
• Marian (10/5): Buena ubicación - La ubicación muy buena, cerca de muchos restaurantes y del aeropuerto a bocas del toro
• michel (10/5): - Si Si
• richard (8/5): exelente ubicación para viaje de trabajo - Ubicación céntrica y muy rápida para poder tomar Uber, exelente ubicación para cenas de trabajo diría que las almohadas
• cordel (8/5): The stay was good. The rooms is always clean the location is good and convient you can come out any hour and get somethi - The central location
• Christian (10/5): I highly recommend this hotel. - I had a wonderful time in Panama City and the hotel was amazing, the staff was kind and helpful, location was great and the room was comfortable and clean.
• uacbpa (8/5): Great location and facilities - Great location, excellent facilities (for our budget) and overall great service. We did experience an issue with checking in on time. We were supposed to check in at 3pm, but there seems to be a problem with the room and couldn't check in until 5pm. Considering that we had a long flight arriving in Panama City, the wait felt even worse dues to the tiredness of the traveling. We finally got a nice room, and the rest of our stay was fine, but that was a terrible beginning. Staff was friendly (most of it). We only had breakfast in its restaurant, and it was a typical buffet style.
• Guest (9/5): -
• Luis (10/5): -
• tahinee (7/5): -
• Gustavo (10/5): 10 out of 10 - The staff were absolutely amazing, they were so friendly. My brother proposed in the pool and they helped us with everything. The hotel and facilities were also very good.
• RICARDO (8/5): -
• Luis (10/5): Muy buena la atención - Excelente Nada
• Francisco (10/5): -
• Melissa (8/5): -
• Edgard (10/5): It’s been the best hotel I have ever been - Everything Nothing
• Carolina (5/5): - Le robaron dinero en la habitación a Vannia, amiga del grupo con el que estaba,
• Ricardo (9/5): Buen hotel - Muy buenas las instalaciones Las almohadas muy blandas
• peter (9/5): -
• Aubrey (10/5): -
• Luis (10/5): -
• Nicolas (9/5): - Hôtel accueillant personnels sympathique bien placé au calme piscine propre
• Nicolas (4/5): - I ultimately couldn't stay at this hotel, even though I arrived at the hotel at 7pm, they canceled my reservation at 6:30pm for no reason, and it was New Year's Eve, and they couldn't find me a new room in this hotel.
• CHRISTINE (7/5): Panama central accès facile confort agréable - La piscine sur le toit la localisation beaucoup de restaurants à côté Petit déjeuner moyen . Chambres faites très tard dans l’après midi. Peu de conseil à l’accueil
• Lucia (4/5): No me volvería a quedar. - Nada Las habitaciones no eran limpias, se escuchaba todos los ruidos de las habitaciones del lado, en el desayuno habían cubiertos sucios.
• Pascal (9/5): -
• Suyne (8/5): -
• Kristoffer (7/5): A bit to expensive - The rooms are very big and spacious. The view from the pool area is very nice even tough it is only at the 14th floor. I think that actually makes it better, since it feels more like you are in the middle of all the skyscrapers instead of above them. The neighbourhood felt a bit sketchy - it looks like a slum - but after driving around for four days we realised its just how all the streets look around Obarrio and the skyscraper part of the city. There are a lot of shops and restaurants close to the Hotel, withing walking distance. The hotel it self is very anonymous and bland when it comes to aesthetic choices. The pool area is a bit smaller then it looks on the pictures, and the gym is very tiny. One of the nights the fire alarm was going off for almost four hours, from 22:00 to 1:30. They had various explainations as to why - a drunk man smoking in his room that they didnt know the room of - or that they simply couldnt get him to stop smoking. We didn't really buy it, it was most likely a malfunction. We had to change our plans the following day beacause if it. After complaining the following morning - and then an entire day - they gave us an actual apology and complementary breakfast.
• Elena (1/5): - Nichts. Auf den Photos viel schöner und neuer Die Unterkunft hat unser Zimmer wegen Überbuchung storniert, aber erst als wir da waren , sie haben es nicht mal für nötig gehalten uns Bescheid zu geben oder bei booking.com zu stornieren. Das finde ich wirklich nicht sehr nett, ich hatte noch am selben tag eine Bestätigung des Zimmers erhalten
• Rhian (8/5): Good - Good rooms, nice pool. Variety for breakfast Staff on front desk went out of their way to help Location in the middle of the city wasn’t the best
• H1742IEleahr (6/5): Average - Very hot room, ac was not cooling the room. Great customer service. Dirty window glass in room and around the pool…………..
• Ruth (8/5): soweit ganz gut und zweckmässig - gute Lage, Pool mit Aussicht, leider sehr lieblos, und minimalistische Bar Empfang sehr unfreundlich, Zimmer wurde nicht gemacht ohne Aufforderung (2x gebeten darum und es wurde trotzdem nicht gemacht) Pooldeck müsste mindestens noch weitere Sonnenschirme haben
• Fearless42646292351 (4/5): Dirty Sheets! - Do not stay here. Place is not up to Marriott standards at all. Hotel has definitely seen better days, it’s not in the greatest neighborhood and it is dirty! I had to be given a new room due to my first one having bodily fluid stains all over! Even my second room had the same issue! I showed pictures to staff and they finally got brand new sheets I think, but it was absolutely disgusting! The only positive of the hotel is the staff. They are very good. It’s funny how I wasn’t offered to review my stay on Marriott like I normally do…
• Guest (2/5): -
• Chloe (9/5): -
• Valeska (8/5): -
• becerra quintero (9/5): - La piscina La puerta de vidrio del baño no hay privacidad.
• passportboho (10/5): Modern Stay in a Perfect Neighborhood - The AC Hotel Panama is in a really nice area, perfectly situated within walking distance of many local shops and cafes. The hotel itself is clean and modern, though the service can be a bit inconsistent. A few things to note: Amenities: I had to ask for a robe even though they are supposed to be provided. Linens: They only gave me one washcloth, and it wasn't replaced the next day—I'd recommend bringing your own washcloths. Dining: While the hotel breakfast looked good, there are fantastic, cheaper options nearby like Unido Coffee and Feel Good Cafe. Overall, it's a solid, well-located choice if you don't mind a few minor service hiccups!
• Hannele (7/5): - Uima-allasalue oli kiva. Erittäin ynseää henkilökuntaa, aamiaisella ei edes tervehditty. Yksi ainoa resoan mies oli kerrassaan loistava: hymyili ja kertoi kaikesta ystävällisesti. Aamiainen oli kehno. Yleisesti nuhjuinen hotelli.
• Sands (5/5): Ok - Breakfast ok Room service. Towels
• Henry Tiberi (5/5): Disappointing. Not what I expect from an AC Marriott. - Location is great. Staff is friendly. Room was nice size and comfortable. Rooftop Pool. 1. Room was not ready when we arrived after 4:30pm - supposedly check-in started at 3pm. so we had to sit in the lobby - no apoligies or offer for a drink while we had to wait. 2. Then we went to the rooftop and ordered drinks. The bartender had to run to the main bar for glasses and then after making the drinks for some reason he could not charge it to our room or take cash or a credit card. The bartender agreed that we could pay later. Then at 10:30pm just after we had gone to bed, the bar or front desk called looking for their month - we had 3 more nights there so there was time to take care of this and calling that late is unacceptable. 3. Although we had to wait for the room, towels were dirty, shower soap dispenser was empty and there were no coffee pods. 4. The next day I asked 2x for housecleaning to service the room - did not get room service until our 3rd day. 5. Needs a good deep clean - see example phot below, grime in edges/corners of bathroom sink. Although not a good overall experience, staff was friendly and courtious.
• amanda (1/5): Bathrooms were visibly filthy. Walls, showers, mirrors. All dirty - Nothing. Dirty dirty dirty. Rock hard beds
• Diana (9/5): Muy Agradable - Personal amable y desayuno muy bien!
• Florian (8/5): - We didn’t have breakfast
• peter (9/5): -
• Tashanneak (10/5): -
• peter (9/5): -
• Merhai (8/5): - The staff and the service That I can’t get breakfast to my room
• peter (9/5): -
• peter (9/5): -
• alvaroahc (5/5): Na - La ubicación del hotel, cerca a la estación de tren y varios restaurantes cerca Las habitaciones olían a humedad
• sandra (6/5): in die Jahre gekommen und zu teuer - Wir haben 1 Nacht in der Unterkunft verbracht, bevor es abends zum Flughafen ging. - Das Bett war bequem - Check out wurde gratis von 12.00 auf 13.00 Uhr verlängert - Frühstückbuffet hat gute Auswahl und lecker - Gepäck konnte den ganzen Nachmittag aufbewahrt werden - Poolanlage klein (5 Liegen) und nicht sehr gepflegt - Keine Möglichkeit, nach Checkout noch zu duschen (wir hatten einen Nachtflug und hätten gerne nochmals geduscht). Late Check out bis 16.30 Uhr hätte 60 USD zzgl. Steuern gekostet, was wir nicht gemacht haben. - Glastüre zum WC und somit keine Privatsphäre. Ausserdem hat diese Glastüre geklemmt - Dusche hat getropft - Hotel sehr in die Jahre gekommen, sieht auf den Fotos besser aus - Keine Kaffeemaschine im Zimmer Wir würden das Hotel aus diesen Gründen nicht mehr buchen.
• Sergio andres (9/5): -
• Eudia (5/5): The hotel is what you pay for . It’s very clean but basic . - Very clean , city center Wasn’t close to a beach , not much English from staff.
• Camilla (6/5): Okay per una o due notti - il prezzo, il roftop e il receptionist Lio Pulizia non sempre sufficiente nelle camere, colazione con poche possibilità e servizio molto lento.
• Liestra (8/5): Mooie ruime kamer - Prima ruime hotelkamers. Weinig geluidsoverlast in hoek kamer. Wifi werkt goed maar wel een paar opnieuw moeten aanmelden. Ligt redelijk centraal in levendige buurt. Zwembad kleiner dan verwacht en geen bar service op de rooftop. Sluit ook best vroeg en oudejaarsavond niet geopend. Een dag geen schoonmaak wegens gebrek aan personeel. Luide muziek in de lobby en lift. Ontbijt duur en weinig keus in vergelijking prijzen andere locaties.
• ANNYA (8/5): -
• Rocío (1/5): Es el peor hotel en el que he estado. - Está bien ubicado. Muchas cosas. Cuando llegamos nos dieron una habitación sucia. El piso y los muebles tenían manchas de cafe. Nos cambiaron la habitación y nos dieron una habitación que tenía ocupantes, nos dieron una tercera habitación y la pared tenía humedad, había una mancha de suciedad en el baño (de la que no subiré fotos por respeto), también el agua de la Ducha se filtraba al inodoro y la solución fue ponernos una toalla para retener el líquido. Era 31 de diciembre a las 4 pm, ya no teníamos para donde más irnos o hubiéramos declinado el hotel. No es un hotel que cuente con seguridad en los baños para adultos mayores, pueden resbalarse mientras se duchan. Ni siquiera te dejan suficiente cafe en las cafeteras para la cantidad de personas que se hospedan. El desayuno es más caro de lo regular de la zona. El Room service se demora un montón y no hay comunicación entre recepción y restaurante, así que no se comunican las solicitudes aunque te dicen que lo harán. Es un hotel muy descuidado, cero limpio y con una atención fatal. No lo recomiendo a nadie en el mundo. Estuve en otro hotel, incluso más económico, en ese mismo viaje y no hay punto de comparación. Este hotel está demasiado mal tenido. Perdí mi dinero por completo.
• Basilio (6/5): -
• melbrooks security (7/5): -
• Coyote-Travelerz (8/5): Modern Functional - The hotel offers modern rooms, a very good restaurant, parking (free) and exercise facilities (gym, pool) on the roof. We only stayed one night and while we did sleep well, the room had some issues. Specifically: - Cleanliness issues (toilet, hair in shower, finger prints on glass surfaces) - Thin walls (you could hear everything in the hallway and other rooms) - Poor lighting (despite many lights and floor to ceiling windows, the room was dark due to the yellow bulbs). All the staff were great.
• Joachim (7/5): Słaba lokalizacja i niezbyt czyste pokoje - Niestety obiekt ma już swoje lata i sprawia wrażenie, jakby nie był odpowiednio zadbany. Pokoje na zdjęciach prezentują się znacznie lepiej niż w rzeczywistości. Całość wygląda raczej na zaniedbaną. Na plus z pewnością zasługują dobre śniadania oraz basen na dachu z widokiem na miasto. Niestety najlepsze lata hotel ma już za sobą — brakuje tu trochę troski i „miłości”. Lokalizacja również nie jest idealna, ale na szczęście taksówki są stosunkowo tanie. W pobliżu znajduje się supermarket oraz stacja metra. Pokoje są mało zadbane.
• Ekaterina (3/5): I would not recommend this hotel for people who are used to 3-5 stars standards. I am.ot even sure it is a safe area, sm - Expensive and far from typical Marriott hotels standards. I understand it is AC but if Marriott wants to associate its name with any other hotels then they need to ensure it is up to their standards. Friendly staff
• Paula (5/5): I have stayed at other AC Marriotts which i enjoyed. This was surprisingly disappointing. - Breakfast was ok. Staff was good. We requested robes and got them. Very disappointed with the room when we checked in. The Pillowcases were crushed and looked as if someone slept on it and were not fresh. We told front desk about this, along with needing wash rags and water. When we returned to the hotel after dinner it still was not done. We so were so tired we couldnt bother call and complained again. The Ubers found it difficult to find based on the location.
• Susana (10/5): - Todooo!! Volvería a este full El desayuno puede ser más variado
• Josue (9/5): -
• seonghui (10/5): - 아침식사도 깔끔한 편이고, 무엇보다 룸 컨디션이 좋은 편이었습니다. 직원들 응대도 엄청 친절하고 위치도 좋아서 이동하기 좋았습니다! 딱히 없었어요.
• Wouter (6/5): Matig hiotel - Prijs Lekker ontbijt Buurt, overal hoertjes rondom hotel 's avonds met bijhorend publiek Weinig sfeer in hotel.
• Sebastian (9/5): - La habitación Areas comunes pocas
• McKenzie (7/5): -
• ABDUL (10/5): -
• Christopher (8/5): -
• Lainez (6/5): -
• Mark (4/5): Good location and view. Hotel is tired and would benefit from a refurbishment - Location and view was very good. The room was tired with peeling wallpaper and stains on the walls and the bathroom needs a bit of attention to bring it up to standard. The food in the restaurant is average and room service arrived badly presented in cardboard boxes.
• Guerau (6/5): - Ubicación Relación calidad precio
• Michael (7/5): - Short 11hr layover, so could not fully appreciate property.
• Steven (7/5): - breakfast was expensive , cheaper to eat out. staff friendly, very clean hotel and great location no coffee machine in the room when arrived at the hotel.
• Patrick (8/5): -
• Laura (8/5): Comfortable bed nice staff - There were a few times when we heard noise mostly from room next door. The shower drain ran so slowly that the water pooled around my feet and almost spilled out of shower. There was some black mold in the corners of the sink and the grout in the shower. The shower pan was cracked and caulked together. The whirlpool was not even warm.
• Cesar Andres (10/5): -
• Ricardo (10/5): -
• evergreenmuri (10/5): Buen hotel en Panamá - El trato en el hotel es muy bueno y las habitaciones son muy cómodas y muy limpias! La vista del área de la piscina es bellísima. Faltan sillas en el área de la piscina y quizás algunas plantas y decoración para que el area se vea mejor ya que la vista es muy bonita.
• Abdoel Raoel (8/5): -
• Lorenzo (10/5): -
• Douglas I (10/5): -
• Citli D (9/5): - Ubicación y vistas de la piscina La cortina no cerraba bien
• jody (8/5): - Hi, im a marriot member. My stay here was nothing short of amazing Leo at the front desk was impecable, he gave suggestions for eats, shopping and ensured all of our needs were met in a timely fashion. He speaks english fluently. Alex and the pool was also amazing and super helpful. The bartender i never got his name was so plesant and accomdating The food served for lunch and dinner was so delicious, i would opt out of breakfast. The pool area breath taking. Drinks and food are served by the pool. My issus was the cleaning service. They cleaners had to be asked every single day if they were coming, a reqiest and complaint was made. No wash towel in the room we had to call down almost daily and it so long just to get them. Other than this i highly recommend.
• Jay (8/5): - Front desk staff were proactive, welcoming and helpful!
• Chris (8/5): - There is decent restaurants on both sides of the hotel and a 24 hours convience store across the street.
• Peter (7/5): - De bar bij het rooftop zwembad bleek voor langere tijd gesloten
• Victor Manuel (10/5): Panama a la mano - la ubicacion esta cerca de casco viejo y del mall principal
• Marta (10/5): -
• Kieran (8/5): -
• Cesar (10/5): - Everything was good.
• SHAWANA (6/5): - The bathroom def need to be cleaner. My shower leaked into the floor of the bedroom. The Girls that wked in the kitchen bar area on Sunday 9/28/25 refused to heat my my leftovers. I didn't see an issue as a courtesy to a customer since there were no microwave on property. The desk staff on all shifts were nice and helpful and location was Central. Easy to move around..Loved the pool and lobby area
• Jorge (8/5): - todo en orden

Photos