Pullman Istanbul Airport and Convention Center Hotel
Location: Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Bahcelievler, Istanbul, 34295, Istanbul, TR
Star Rating: N/A Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreation Facilities
Indulge in massages at the full-service spa, unwind in the health club, or take a relaxing dip in the indoor pool.
Dining and Entertainment Options
Choose from 2 restaurants, savor drinks at the bar/lounge, or opt for 24-hour room service for a cozy night in.
Convenient Amenities and Services
Enjoy complimentary Wi-Fi, concierge services, and a hair salon. Benefit from a business center, express services, and ample event space.
Book your stay at Pullman Istanbul Airport and Convention Center Hotel for a memorable experience near major attractions!
Important Information
- Clothing is optional at this property.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Express check-out
- No single-use plastic straws
- Comprehensive recycling policy
- Health club
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Conference space
- Breakfast available (surcharge)
- Library
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Full-service spa
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Billiards or pool table
- Tours/ticket assistance
- Assistive listening devices available
- Conference center
- Turkish bath/Hammam
- Free self parking
- Free long-term parking
- Water dispenser
- Housekeeping on request
- Vegetable garden
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Health or beauty spa nearby
- Wheelchair-accessible on-site restaurant
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Organic food
- Humane animal treatment
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Suite, City View
1 King Bed
678-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
-
Superior Room
1 King Bed
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Accessible bathtub
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
-
Executive Room, City View (Lounge Access)
1 King Bed
484-sq-foot room with city views
Executive Level - Executive Lounge access
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Turndown service
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Executive level room
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
-
Executive Suite, City View
1 King Bed
1001-sq-foot room with city views
Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
-
Executive Room, City View
2 Twin Beds
484-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
-
Deluxe Room, City View
1 King Bed
431-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
-
Deluxe Room, City View
2 Twin Beds
431-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
-
Superior Room
2 Twin Beds
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Accessible bathtub
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- Energy-saving switches
Guest Reviews
- Peter (6/5): - The modern lobby of this business hotel may lead you to believe you are in for a five star stay. You are not. Subtract three stars. The rooms are very much showing their age. Cracks in the woodwork, interior doors that won’t close, a refrigerator that didn’t work, even stains on the wall that should have been cleaned. Countering the poor condition of this property were the generally friendly and helpful staff. If you need to be in the area and are looking at business hotels, I would honestly look elsewhere. Disappointing Pullman, you ought to try to do better.
- Ibrahim (2/5): - My recent stay from July 10-12, 2025, had its ups and downs. On the positive side, the hotel staff were consistently helpful and respectful, which I truly appreciated. The hotel was also very clean, and the food, while limited in variety, was clean and well-prepared. However, a major drawback was the swimming pool. A large section was constantly used for kindergarten swimming lessons, leaving very little space for other guests. What was more frustrating was that guests were required to buy swimming caps, but this rule didn't apply to the children or their instructor. I raised these concerns with both reception and the manager but received no follow-up or indication my feedback was taken seriously, which was truly disappointing. Additionally, the hotel's location is inconvenient, situated in the middle of a freeway and an hour from Istanbul Airport. The hotel's taxi service was also overpriced. While my stay was generally acceptable, the issues with the pool and the lack of response from management, combined with the location and taxi pricing, negatively impacted my overall experience.
- william (10/5): - Good service
- Fatih (8/5): - .
- Kisha (10/5): - Loved my stay here, it was close to the mall and pharmacy. Clean hotel, comfortable & beautiful view of the city. I came from the airport around 4am and they let me checked in! Even receive bath robes and slippers. 10/10
- Verified traveler (8/5): - The restaurant for breakfast was a complete disaster. Too many people,probably airline passengers of a canceled flight. Everything was on a shortage including juices.
- Brian (10/5): - The building is modern and nice. The staff was always helpful. The rooms were spacious and clean. Can’t complain about a thing.
- Verified traveler (10/5): - Resepsiyon Merve hanım çok nazik ve yardımsever davrandı odamızı ücretsiz upgrafe etti kendisine teşekkür ederi
- Thomas (4/5): Mediocre hotel with nothing around - Mediocre hotel with nothing around. There is no AC in the rooms. Cool outside but hot as balls in the room. Had to ask multiple times for toilet paper. WiFi is almost nonexistent.
- Sebastian (2/5): Schlechter Service, renovierungsbedürftiges Zimmer - Der Aufenthalt startete zunächst erfreulich und wir wurden auf eine Suite umgehender, aber dann ging es Schlag auf Schlag. Man sollte für Kaffeekapseln zahlen (nachdem man sie telefonisch bestellen musste), Zimmer war mehr als in die Jahre gekommen und die vergessenen AirPods waren natürlich nicht auffindbar und später konnten wir ihren Weg durch Istanbul verfolgen…
- PERLA (2/5): - No pudimos llegar nunca a Estambul, porque Expedía cometió un error con nuestros vuelos y nos quedamos atorados en Ciudad de México. Perdimos nuestro viaje y no fue posible cancelar la estancia en el hotel ya que no era reembolsable la tarifa. Expedía debería de hacerse cargo de todos los inconvenientes que nos causo
- WILHELM TORSTEN (10/5): - Her şey gayet iyi idi sadece yaklaşık 2 saat sıcak su gelmedi.
- Yuji (8/5): - Very far from airport But staff good
- Verified traveler (6/5): Massenabfertigung - Große Zimmer mit bequemen Betten. Zustand nicht mehr ganz so wie es sollte, Frühstück-Service ist eher eine Abfertigung mit Billig-Kaffee. Mitarbeiter sind aber alle sehr höflich.
- Yusuf ziya (10/5): - Hersey güzeldi Özellikle yatak ve yastıklar aşırı konforluydu
- Chaman (8/5): - Good
- Rumi (2/5): - reception can't speak english all staff understand the event in the hotel Breakfast is bad taste. No restaurant we can go on foot need taxi for everywhere It is unconvenient but no pickup service and no shuttle Never stay in the future
- Paul (6/5): - I booked this room for my gf who was transitioning from an Odessa bus to airport flight the next day. Her comment was a good room, good shuttle to airport, but disappointing breakfast. Based on this will probably not stay again.
- Verified traveler (10/5): Un bon hôtel pour se reposer, relaxer, travailler - Les plus: Grandes chambres, propres dans l'ensemble, grande et fonctionnelle SdB avec tout le nécessaire, calme. Les grandes baies vitrées en guise de parois extérieures peuvent dérouter, mais la vue est imprenable (pas forcément pittoresque par contre). Un centre SPA avec piscine et sauna (inclus dans le prix), les massages sont optionnels. Une salle de sport très grande et correctement équipée, ça change des hôtels européens ou français qui sont mesquins sur le sujet et général. Le petit déjeuner buffet est inclus dans le prix de la chambre. Le diner buffet pour environ 18 euros est très riche, très bon, frais et varié, à tester absolument. Le personnel est efficace, rapide et souriant, à souligner. Les moins: un énorme hôtel peut dérouter. Il se trouve à 40 km de l'aéroport international IST, ce qui nécessite environ une heure de transport. Le petit déjeuner est quelconque. Le mobilier des chambres est à rénover. Correspond à un 4 étoiles max européen.
- chanel (2/5): - APPALING
- Celalettin (10/5): İstanbul pullman mayıs - Bence iş toplantısı vb kısa konaklamalar için ideal otel olarak düşünülebilir.herşeyiyle mükemmel di.belki fiat biraz daha makul olabilir.geceliği oda kahvaltı 105 € kur dikkate alındığında güncelleme yapılması uygun olur diye düşünüyorum. Onun dışında 10 üzerinden 10 Teşekkürler....
- Verified traveler (6/5): 7 out of 10 - Overall critic is 7/10. I had to wait in reception line for 30 minutes due to the old and malfunctioning payment system. There was only 1 person in front of me FYI.
- Jonathan (6/5): A typical airport hotel, with a few failings - A stay for a conference on site. Room had coffee machine, but no coffee pods, two spacious wardrobes, but no hangers. Otherwise good standard of room. Disappointing but cheap buffet for evening meal. Area outside is a mess, a tangle of interchanges the taxis struggle to find way into hotel. Shopping centre and food about a mile away but would not want to try to walk there. There is a free shuttle service to the hotel and back, although not very often. Booking a car from the airport for the 5-10 minute journey cost the same as the price to the centre of Istanbul, 40 mins away.
- Erencan (8/5): Séjour agréable - Hôtel bien situé près de l'aéroport et de la zone industrielle ikitelli. Propre et aéré.
- Murat (4/5): Kötü servis - Oda iyi ama genelinde vasat. Özelikle resturant ve barlar, çok kötü.: 5 yıldızlı bir otele yakışmayacak menü ve içecekler. Orta kaliteli bir şarap bulamadık)) ve alakart resturant bar çalışanlarından azar işitik))
- Rukiye (10/5): Güzel bir otelll - Rahat konforlu bir oteldi teşekkürler
- Verified traveler (4/5): New hotel close to airport - Staff havre to ne trained better. Overall did not have a good stay
- Ali (4/5): New hotel. Not a good location.Noisy - Poor service. Staffs not trained and not friendly. Generally bad experience.
- yaprak (4/5): ORGANİZASYON REZALETİ - OTELİN YILBAŞI ETKİNLİĞİNE KATILDIK AMA ORGANİZASYON FİRMASI YAKLAŞIK 4000 KİŞİYİ DOLANDIRDIĞI İÇİN GECEMİZ ÇOK KÖTÜ GEÇTİ. OTEL ADINA LEKE GELECEĞİNİ TAHMİN ETMEDEN NASIL ARAŞTIRMADAN BÖYLE VASAT BİR FİRMA İLE ÇALIŞABİLDİ AKLIM ALMIYOR.AYRICA PARA İADESİ YAPACAKLARINI SÖYLEYİP IBAN BİLGİLERİMİ ALDILAR AMA HALA PARAMIZ İADE EDİLMEDİ.BİR DAHA ASLA KONAKLAMA YAPMAM BU OTELDE. VE ODADA WİFİ ÇEKMİYORDU ÇOK KÖTÜYDÜ.
- Mehmet (8/5): Güzel bir konaklama. - Otel lokasyonu ve olanakları çok iyi.
- HUDA (8/5): فندق رائع وفخم - فندق رائع وراقي وفخم والغرفة واسعه ورائعة ونظافه وفخامة الردهة كبيره والسعر جميل ومعقول وقريب من ستي اوتيلت وقريب من خدمات ومطاعم وموقعه جيد وقريب من مطار ومن اوف مول وفورم مول ومرمره مول استمتعت بالإقامة فقط شي واحد يعيب الفندق وهو مستوي الافطار البوفيه ليس مستوي فندق خمس نجوم وخيارات قليله جدا وغير لذيذه أرجو من اداره الفندق الاهتمام في الافطار افضل من ذلك حتي لا يؤثر علي جمال الفندق ولكن هذا العيب لن يمنعني من زياره الفندق مرة اخري لانه رائع لكن سوف احجز الغرفه دون افطار
- Resul (6/5): - Otelin müşteri talep ve isteklerine yaklaşımları ve destekleri sıfır Otel ile ilgili olumlu bir durum açıkça belirtemeyecegim Bina konum oda konforu konuları otel çalışan ve misafir iliskileri kotu olunca diğer iyi ve olumlu konular da silinmiş oluyor. Açıkçası memnuniyet sıfır diye söylemek isterim.
- Verified traveler (2/5): They abused of my credit card - night paid 2 times - They charged my night for two times on my credit card and are not refunding me back. I am waiting for the refund for 3 months. Over phone, they confirm they will do the transaction. Over email, no responses are received. The hotel has good conditions / cleaning but the service is really poor. I booked and paid the room through an agency. I gave my credit card details only for security deposit and they charged the night once more. The most ridiculous is they are delaying the refund. My advise is keep track of your credit card transactions.
- Mohannad (2/5): Bad Experience! - Please do your self a favor and don't book at this hotel what so ever. They control the temperature of your room centrally to save some energy. so the temperature was fixed at 27 C, and couldn't amend the same! I complained million times with no hope!! I also asked to meet the manager in Duty also with no hope (all false promises). Gym closes early, breakfast is poor, and the service was below expectations!
- Verified traveler (8/5): Nice hotel, practical if u will be staying near At - Friendly staff,language barrier, but they were trying hard to make u feel comfortable.the spacious
- ZORZ (2/5): belles chambres mais service NUL - service exceptionnellement inefficace !
- Yi (8/5): very good hotel - thank your service thank your service thank your service
- Metin (10/5): Great hotel near airport. - Only stayed one night to be in close proximity to the airport. From the minimal experience i had, this hotel was very nice. A true 5 star hotel.
- Fozan (10/5): Perfect - I arrived a bit late to Hotel, I didn't catch the Hotel free shuttle, so I was pushed to hire taxi from the airport which was too expensive but the welcoming at the reception dispelled all tiredness!, The room is very cozy and warm enough equipped with needed facilities. There are many and uncounted diversity of entertainments, spa, gym, Turkish hamam, sauna, body massage and etc
- Verified traveler (8/5): Nice hotel very close the Istanbul Ataturk Airport - Due to our very early flight we selected this hotel which was only 3 km away from the international flights terminal. Hotel is recently built and it has very comfortable rooms. There is not much to mention about the neighborhood and it was kind of difficult to find the way to the hotel. Surrounding roads are still under construction. We would definitely book again in this hotel and hope to stay a bit longer.
- Ignacio (8/5): Ok - It was ok
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