ACE Hotel - Bến Thành
Location: 139H Nguyen Trai, Ho Chi Minh City, vn
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Prime Location in Ho Chi Minh City
Located in the heart of Ho Chi Minh City, ACE Hotel - Bến Thành is just a short walk from the bustling Ben Thanh Market, offering guests a convenient and vibrant stay.
Comfortable and Well-Equipped Rooms
The hotel provides well-appointed rooms with modern amenities such as free Wi-Fi, air conditioning, and a minibar. Guests can relax in the seating area and enjoy entertainment on the TV with cable channels.
Convenient Services and Facilities
ACE Hotel - Bến Thành offers a business center, bicycle and motorcycle rentals for exploring the city, and a 24-hour front desk for any assistance needed during your stay. Additionally, guests can enjoy a daily breakfast service.
Book your stay at ACE Hotel - Bến Thành for a memorable experience in Ho Chi Minh City.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 12:30 PM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Grocery deliveries
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
- Guest education on local ecosystems and culture
Rooms Available
-
Family Room With Balcony
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Double Room
This air-conditioned room is fitted with a seating area, a TV with cable channels and a mini-bar. Private bathrooms include a bathtub, free toiletries and a hairdryer.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double or Twin Room
This air-conditioned room offers additional space. It is fitted with a seating area, a TV with cable channels and a mini-bar. Private bathrooms include a bathtub, free toiletries and a hairdryer.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room with Window
This large air-conditioned room offers a city view. It is fitted with a seating area, a TV with cable channels and a mini-bar. Private bathrooms include a bathtub, free toiletries and a hairdryer.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive Triple Room with City View
Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, a mini-bar, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room with City View
Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with cable channels, a mini-bar, a wardrobe, an electric kettle as well as city views.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Lyrian (6/5): - The AC is not that cold. The room has some dust. Water heater in the shower is not getting hot. No cleaning is done in the room for 3-days of stay.
- Tony (5/5): That’s ok - Put a lot of things in front dest
- Ahmed (7/5): -
- PATRICK (10/5): Parfait pour une nuit en transit à HCMC - Parfait pour une nuit entre deux avions à HCMC RAS
- PATRICK (10/5): - Excellent hôtel pour une nuit entre deux vols à HCMC RAS
- Thomas (10/5): Friendly and good service - Good Great
- Thomas (10/5): -
- Nguyen Jasmine (10/5): -
- Sourabh Kumar (7/5): - LoCation
- Huynh (9/5): - Khu vực tốt, gần tp nhiều hàng quán nhân viên vui vẻ.. Tivi kém, ở 3 ngày đêm không cho nước uống không làm vệ sinh phòng...
- Iuliia (6/5): -
- Thanh (5/5): Tiện nghi kém - Vị trí KS Tiện nghi Ks kém: wifi chập chờn gần như ko sử dụng được. Tivi ko sử dụng được do ko ko kết nối được cáp, tivi ko được kết nối mạng.
- Keng (7/5): Good -
- Dimitar (10/5): Exceptional -
- Bruno (3/5): And in terms of amenities: no complimentary water, no coffee or tea offered… really? - The location is good , is the last point positive i found for this hotel . It’s such a shame, because the location is actually great. But a little renovation in the rooms wouldn’t hurt at all. The aircon is broken and makes a horrible noise at night. In the bathroom: the faucet is broken, and the toilet… oh my god — does your housekeeping even check the condition of the rooms? The showerhead is broken, water sprays everywhere. The windows are rotten, the wood is moldy, and you can’t even close them properly. And in terms of amenities: no complimentary water, no coffee or tea offered… really? These rooms are supposed to be “Deluxe.” What exactly makes them deluxe?
- Ben (1/5): Horrible - Nothing Everything. It was very dirty rust in the bathroom ceiling. Shower didn’t work correctly. Bed sheets were mouldy.
- Polubkov (3/5): Poor - Good location Very old and dirty rooms, very old air-conditioning
- John (10/5): Really enjoyable time staying here - Location and price
- William (7/5): Good location for a short stay. - The location is good. Walkable to many different attractions. The staff were very friendly and the hotel is clean. The room was small. Much smaller than advertised. There was sometimes issues getting hot water. No fault of the hotel themselves, the nearby church rings their bells at very odd hours, generally very, very early in the morning which wakes us up.
- Anh (1/5): Avoid this hotel! - Nothing! Booked on Booking and be canceled at last minutes! And the reason is the room let others taken! So unacceptable! I reparation everything took taxi to there and get call to be canceled! Be careful to book this hotel!
- Ngoc (10/5): Exceptional -
- Martin (4/5): Disappointing - Something was banging the whole time, I couldn't sleep. They were probably building a house next door.
- Lode (3/5): Poor - Out dated rooms, need urgent a full renovation.
- Or (4/5): Disappointing - Good location I booked for 2 nights and had to change room at the second day. (Not acceptable), and the sheets was annoying and not clean
- Hoang (10/5): Great value stay - Great stay, very accommodating and kind staff ! NIL
- Jesus (9/5): Great stay - Friendly staff, room clean and quite
- Paul (10/5): Exceptional - Very quiet and clean staff super friendly. Good location
- Paul (7/5): Good - very quiet and comfortable. friendly staff.
- Paul (8/5): Very good - Pleasant staff in reception
- John (3/5): Yuckl - Hardly anything. The room was tiny, drab, worse than a Motel 6. There were ants in the bathroom.
- Tiong (5/5): Passable -
- Quynh (5/5): Passable -
- Michael (9/5): Superb -
- Max (3/5): Poor -
- Nghia (10/5): Best quality price in HCMC. Kind personal - Large room, calm, confortable bed, separate bathroom and WC. Room completely in the dark, good for sleeping.
- Michael (9/5): Superb -
- Ali (9/5): Superb -
- Shaikh (7/5): Good -
- Vinh (7/5): Good - Location is good. Small room. They may need to have bottle water in the delux room.
- Oleg (6/5): Vakue for money. ACE acccept ANY booking without pre-payment irrespective of occupanvy. Risk of miss - Value for money and prime location. Average set of amenities/facilities. Might have provided freewater in rooms, however only at reception from dispensing machine. Earlier (it was not my first time with ACE), before COVID, there was a canteen catering for the gests. However, no more.... It is advised to reinstate the canteen to enhance the service. No free drinking water bottles in rooms. It is outrageous. No canteen at all. Must restore!
- Sinh (10/5): Exceptional -
- Tareq (10/5): Exceptional -
- Paul (9/5): Superb - The room was clean and cosy. and very quiet. I arrived early on my flight and the staff let me move in before 2pm. They also arranged grab drivers for me and overall very helpful.
- Katrina (10/5): Exceptional - Friendly and helpful staff ! Clean and beautiful view on 7th floor! Nothing. Everything was good!
- Jonas-andre (5/5): Passable -
- Elas (1/5): I didn't stay - They did not have my room. Tryed to put me una completely different room,last one.Will move me tomorrow.
- Ashley (8/5): Very good - All was good! Nothing to complace about
- Ha (5/5): Passable -
- Craig (6/5): Pleasant - No wifi in room. Unacceptable.
- Adriel (6/5): Pleasant -
- Tu (8/5): Very good -
- Em (3/5): I'd rather paid more for a better experience - its cheap Dirty and dusty room. Damaged walls. Theres an unknown odor. Wrinkled sheets that seemslike it was not changed (night shift guy was having attitude when I asked if he could change sheets saying they were wrinkled cuz its bagged). Dirty bathroom, cheap shower is falling off. My room is too small for 2 queen beds. The 2nd room I booked for my cousins is fine but also cost less which makes me unhappier. Could not figure out how to get the tv to work. Wifi could not reach my room on 8th floor. My room looks nothing like the pictures.
- Joy (9/5): A great find! - The location is superb! The airport bus is a quick 3 minute walk and other buses too! Lots of great restaurants, the CatFe and Golden Dragon water puppets are close by, I recommend this hotel. It was a great find!
- Роман (5/5): Passable -
- Nihad (2/5): Very poor - Only the location and cheap price. However, I would avoid it at all cost and pay higher for better place. Everything. There were lizards in the room. Some black stains dropped out of god knows where to the bathroom. There was no window in the room. Breathing was impossible due to humidity and heavy air. Even the AC was giving a dirty air, probably never been cleaned for ages. Avoid at all cost, pay a little higher and get better place. Dont believe the reviews here.
- Duc (8/5): Very good -
- Noel (8/5): We are more than happy to stay again. - Every close to everything Nothing to mention
- Tam (8/5): Very good -
- Kimlan (2/5): Very poor -
- Hoang (5/5): Passable -
- Curtis (8/5): Very good -
- Joerg (1/5): Bad - although we informed them about our arrival time they didn’t keep the reservation. No apologies at all. They transferred us to a a partner hotel in the backpacking district with loud music till 4am and hookers in other rooms.
- Lee (7/5): Good -
- Oliver (10/5): Exceptional -
- Booth (6/5): Pleasant -
- Nicolay (5/5): Passable - Comfortable bed Ants in the room and on the bed.
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