Helderberg Guesthouse
Location: 48 Mountainside Boulevard, Gordonʼs Bay, za
Star Rating: 7.5 Stars
Property Type: Bed and breakfasts
About this Property
Breathtaking Views and Relaxing Amenities
Enchanting Rooms: Each room at Helderberg Guesthouse offers stunning views of the mountains and sea, equipped with modern amenities like a flat-screen TV and a fan for your comfort.
Inviting Facilities: Enjoy the splash pool, barbecue area, and communal kitchen during your stay. The Studio room with a spacious balcony and kitchenette adds a touch of luxury to your experience.
Convenient Services: Benefit from services like laundry and ironing to make your stay hassle-free.
Experience serenity at Helderberg Guesthouse, where comfort meets tranquility. Book your stay now to indulge in a perfect blend of relaxation and luxury.
Important Information
Staff-assisted check-in is available from 14:00 to 16:00.
Self-Service check-in is available from 16:00 to 04:00. The property will contact you after you book to provide instructions.Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Swimming pool
- Terrace
- Family rooms
- BBQ facilities
- Express check-in/check-out
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shared kitchen
- Outdoor furniture
- Fire extinguishers
- Key access
- CCTV outside property
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Pool waterfall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
Rooms Available
-
Budget Double Room
This spacious room has a view of the Gordon's Bay mountain range, and offers a queen-size bed, flat-screen TV and a fan. The bathroom is equipped with a bath and a shower.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Mobile hotspot device
-
King/twin luxury studio
1 King Bed OR 2 Twin Beds
538-sq-foot room, balcony with mountain views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with stovetop, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Desk
Comfort - Daily housekeeping, heating, and fan
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Queen room
1 Queen Bed
344 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Mini-fridge, coffee/tea maker, and electric kettle
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Desk
Comfort - Daily housekeeping, heating, and fan
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Desk
- Fan
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Double or Twin Room
This spacious room offers views of the Helderberg mountains, False Bay and the city. It features 1 King-size bed or 2 single beds and a private bathroom with a shower. The room is equipped with a flat-screen TV and a fan.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Mobile hotspot device
-
Family Room
This spacious room for a private entrance to the garden, a flat screen TV, a dressing room and luxury bathroom.
Please note, this room overlooks the parking area.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Mobile hotspot device
-
Double or Twin Studio with Balcony
Offering a large balcony with views of the Helderberg mountains, False Bay and the city. This spacious unit has a kitchen and is fitted with a flat-screen TV and a fan.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Barbecue
- Hypoallergenic
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Mobile hotspot device
Guest Reviews
- Decent (10/5): - We really enjoyed our stay
The breakfast was very nice
We were warm enough and really took the time to relax and reboot.
- Mark (4/5): Won’t stay there again, wouldn’t recommend it. - Only decent thing was the size of the bedroom No decent parking, very noisy street,
Poor shower, poor TV
- Jason (8/5): - Quite Was just good
- Valancia (3/5): - It was close to access the place/purpose of our visit to Cape Town
The manager/owner was helpful in accommodating us downstairs when we realised the stairs were going to be a challenge for our needs. After a significant financial investment without the "extra mile' service that I expected for the money we paid, I am giving my honest opinion on our stay.
There were cups, a kettle,, coffee creamer, coffee and sugar sachets in our rooms but no spoons.
No microwave or orientation as to where we could find one should we have needed one.
I needed an iron but the manager/owner told me to wait till the staff came in at 8 the next morning, which was the time of my appointment. No effort to assist further than that. I had to drive around at 22h00 to find one from a friend who lived in the area.
No instruction or guidelines regarding checking out after our stay., as we left early. I had to ask a fellow guest. I walked pass the manager/owner a couple of times on the last day and he didn't bother to greet or acknowledge my presence. I'm still struggling to establish the strong sense of indifference or apathy and why.
I didn't like that we parked outside in te street.
I'm sorry bu we will not return. It was too expensive for just a bed. Lovely rooms but we did not feel welcome or like we mattered as guests.
- Guest (9/5): -
- Roderick (8/5): -
- Benade (7/5): -
- Vuyokazi (10/5): - It was very beautiful, quiet and a place to relax and rest. I enjoyed my stay The area
- Nelson (8/5): - The friendly staff The parking
- Benjamin (9/5): - The location and the cleannes Is not self-catering as advertised
- Jerome (10/5): - The View and the silence I would've liked that there were a microwave but other than that I loved my stay
- Marais (7/5): -
- Rita (9/5): - We liked the friendliness and helpfulness of the staff especially Felicity.
- Horn (4/5): -
- Isaacs (8/5): Mr Isaacs - The view was amazing, the shower was perfect, we loved the Tv and the fact that there was wifi is excellent. The bed was really noisy. I suggest you move the bed away from the wall.
- de Beer (7/5): - Very clean, spacious and well maintained. Staff was unprepared. Booked with breakfast but staff had no idea about it.
- Adrian (10/5): -
- Caryl (9/5): - The room was a nice size for 3 people to share comfortably, we booked the room with 1 double bed and a sleeper couch and upon arival we entered and they put in a single ped for us which was really awesome. The beds were comfortable for a good night sleep. The pool was great to cool off and splash on the hot days. The staff was friendly and always ready to assist if we needed something. We had a good time.
- Zodwa (10/5): -
- Sheena (8/5): Overnight stay was needed and just perfect for our needs - Breakfast was really good, kitchen staff were happy and friendly
- Zain (7/5): -
- Hesma (8/5): Great stay - The manager went out of his way to accommodate some of my requests. Much appreciated, I felt safe and looked after.
- Simphiwe (7/5): Fantastic - Super quiet, great location friendliness and promptness by the host The view from my room wasn't great
- Stella (4/5): -
- Williams (5/5): - Great staff cleaness and big bathroom Wifi is poor and no streaming TV did not have a remote
- Gossmann (5/5): Stay was average. We discussed improvement with management - The
- Malgas (10/5): -
- TS (10/5): Great - Gordon's Bay Helderberg view Parking outside the guesthouse fence/walls
- David (10/5): Lovely staff. Great location Clean and no complaints at all - Everything was just perfect Nothing
- Caeser (8/5): - The view was amazing on the balcony and how spacious the bathroom was The television would.of preferred smart TV
- Anton (9/5): - Good value, nice staff, beautiful view. The room was a bit small (narrow)
- Jason Lee (7/5): I had a pleasant stay at the Guest House - Did not have breakfast at the place. The wifi connection was terrible, could be because of the wind for that weekend.
- Roseline (6/5): -
- Ferreira (7/5): - A very simple setup everything where it needs to be.
- Webb (8/5): Wonderful place. I would definitely recommend and book it again should I be in the area. - The location great and the room was very nice. I enjoyed my stay. Everything was fine.
- Heymans (7/5): -
- Gwebushe (10/5): - The room was spacious, bathroom superb, privacy everything about the guest house was perfect wish I stayed longer. My only problem was the tv connected to open view.
- Lynette (6/5): -
- Sam (9/5): -
- Barend (9/5): - Clean and comfortable Outside parking
- Derick (8/5): -
- Vuyisa (1/5): - Nothing I felt like I was in prison coz they only give u a room with a bar fridge that's all u don't access to the kitchen no micro wave no spoons I stayed 2days with my 6 year old we had to constantly buy take aways
- Mannoe (6/5): -
- Jason (10/5): A great stay at a great cost and perfect location - Great location easy check in and availability of the owner and great rooms loved the interior over all excellent value for money and location
- Dlakavu (9/5): We really enjoyed our stay. staff were friendly and rooms clean, everything is working properly. - We did not have a breakfast. We did not expect it though because we were in a hurray. kitchen furniture
- Engelbrecht (5/5): -
- Lindsay (4/5): 🙂🙂 - The front desk girl/housekeeper was very friendly First of all: We couldn't check in straight away because the Host didn't communicate with the Housekeeper about our arrival.
The shower was blocked from our stay till our departure.
The bedding is outdated, my partner experienced itching which resulted into scratching that left lesions so he had to get medication at the chemist.
The TV was out of order alongside with the Openview.
They want their guests to be quiet throughout their stay but the workers are making a noise early in the morning. Last but not least... The towels was so hard, it couldn't dry off your skin properly
- Nicolise (5/5): -
- Siglinde (5/5): Blick zum Meer - Der Ausblick zum Meer,Berg und Tal ist Schön.Gordendsbay im Nachtlicht.Zimmer zur Straßen Seite ist angenehm groß.
Zimmer Rosé hatte ein mittleren Kühlschrank,großes Badezimmer.
Die Decoration im Treppenaufgang war sehr liebevoll und still voll arangiert. Parkplatz zu steil,Wind lies die Fenster sehr klappern.Der Blick vom Zimmer zum Berg,war wegen den direkten Nachbarhäusern,nicht so schön.
Das Zimmer zur Straße hat ein winziges Badezimmer.
- Anél (4/5): If you just need a bed this is the place, except overpriced for that. - View. No spoons for coffee, not even in kitchen.
Welcome was pretty much here is your keys and room.
Shower did not have any soaps. Body or hair (not that I would have used it - always carry my own)
Fridge was not on - even though they were expecting us and it was a hot day.
Shower water very poor and the outlet blocked.
- Danielle (8/5): It was great - Very clean and quiet We were told we cannot use the main kitchen
- Laura (10/5): -
- Herman (10/5): -
- Crystal (9/5): -
- Carina (8/5): Pleasant stay - Warm welcome. Friendly staff. Beautiful room. Bath leaked. Was told that they are just waiting for the plumber.
- Oosthuizen (10/5): -
- Deborah (8/5): Spot on for a quick getaway. - The staff were very helpful and pleasant. Quick to answer any questions or resolve any issues. Breakfast was sufficient for a good start to the day, and prepared to personal liking. There was some confusion about the keys, but this was resolved.
- Sam (9/5): -
- Ethel (9/5): -
- Kucherera (5/5): - They send you an email once, and thats done, i love how easy it is to check in, but then in case you need something emergency, who do you even contact. Breakfast was good, but there's a lot to improve on facilities, bed , and package on the tv, and the room was so windy barely slept. Overall its alright A couple of things
- Munyaradzi (8/5): -
- Mentoor (10/5): -
- bright (3/5): It was okay.. but I wouldn’t go back very soon - The bathroom was very nice and the breakfast The bed was not comfortable at all. And the TV we struggled to switch on, even one of the staff members couldn’t get it right
- mavityo (5/5): No blanket I bought my own blanket, no air conditioning - Area where ofGordons bay The yard it’s safe
- Mketwa (8/5): -
- Louw (10/5): -
- Angie (7/5): Great hosts, beautiful view, lovely clean room with a huge bathroom, allowed my pet = enjoyed! - A beautiful room, it was clean and had all the necessities for our quick stay. Breakfast facility is wonderful and Felicity looked after us so well. Thank you for accommodating our pet too. Much appreciated. Would like to suggest warmer bedding for winter which would have made me a very happy guest.
- Ronnie (7/5): Good -
- Alex (9/5): Superb -
- Deon (6/5): Pleasant -
- Moira (9/5): Superb - The room was cosy an spacious.
- Sam (9/5): Superb -
- Fyzer (7/5): Good -
- Khussy (7/5): Good -
- Joy-lindsay (9/5): Relaxing -
- Jo-lizea (10/5): Exceptional - They were very accomodating i really appreciated that.
- Carmen (7/5): Good - Location was perfect as we came for the False Bay Race. Breakfast was perfect but he should have more variety. Bar fridge was not working and needed to keep drinks cold for the next day. Shower head needs to be replaced as the water is not coming through properly.
- Grant (6/5): Pleasant -
- Thandikaya (9/5): Amazing - Breakfast was amazing and the ladies in kitchen were very welcoming Nothing
- Benjamin (5/5): Not senior friendly - Grandchildren was satisfied with their rooms My request was that I need downstairs room because of backproblems.?? They denied that I asked for that. Braai area not weather friendly. We had to carry the braai upstairs. Breakfast was oily and un attractive
- Vuyokazi (8/5): Very good - It is very neat They must provide a broom and a mop so that we can be able to clean.And it will be nice to have microwave in the room
- Martin (6/5): warm,homely secure - brilliant location, decent quality Shower is a little slower to drain otherwise there not much to dislike. I didn't like not being allowed to have guest when the whole purpose of my visit was to spend time with family and friends
- Melikaya (10/5): Exceptional -
- Theron (10/5): Exceptional -
- Glen (10/5): Exceptional -
- Nothemba (8/5): Very quite and peaceful place to stay on - The breakfast was ok, we didn't get some of the stuff e.g. honey and teabags were not available... if you could organize them for next the visitors Nothing much, except for tea not being provided.. the stay was ok
- Timothy (9/5): Superb -
- Annemarie (8/5): We enjoyed our stay, especially the breakfasts and view from the dining room. - The breakfast was amazing, thank you!
The location is nice and quiet, as well as central.
The ceiling fan is effective + runs quietly👍 The cupboards in the room have a strong smell of mould🥺 and it spreads to the room as well.
The tea/coffee station inside the room was insufficiently stocked with tea/coffee, with no teaspoons. I fetched spoons + saucers from the kitchen myself.
There might be a blockage in the shower outlet...water dammed up quite quickly.
- Ayden (8/5): Very good -
- Lorraine (5/5): Passable - Breakfast was the same everyday (eggs, bacon & tomato) The beds were not comfortable at all.
- Theo (9/5): Gordons Bay - Really nice and spacious room. Location good. Breakfast was excellent. There's really nothing that we didn't like
- Simon (4/5): Not pleasant - Breakfast OK, location poor. The room had no fan and the one window / sliding door that opens looks straight in to a neighbors yard so our curtain had to remain closed.
- Marlene (7/5): Marlene and Harry - Ideally situated. Easy 2min drive to beach and Clarence Drive. Spectacular views of the bay and mountains. The establishment decor is exceptional. We had the Batchelor Unit. It had all the necessary things in. Breakfast was good. Bedding could be upgraded.
- Patrick (9/5): Superb -
- Sissing (1/5): Extremely uncomfortable because place did not feel clean and disappointing because not what expected - The breakfast offering was good but there was a 2 slice toaster for an 8 room establishment. Toaster also did not work properly and looked worse for wear. The containers with cereal lids were sticky and grubby looking. The staff did the best with what they had but it was very evident that there was no manager overseeing the operation to check the attention to detail. The bedding looked tired and made bed not appear welcoming. Room did not smell fresh and airy despite the lovely balcony. In kichen the surfaces looked tired. Two plate stove was so dirty looking as was kettle that we did not want to cook there. The sponge looked like so many people had used it. No dishcloth available. Shower also needed a deep clean. Went put to buy flip flops to shower in. Taps not polished.....towels very dull looking for the price we paid for stay.
- Henrietta (8/5): Very good - Peace full The bed
- Phelokazi (10/5): Exceptional -
- Broes (9/5): Not a place for young kid's - Friendly staff, breakfast and views were great. They have single beds with a weight restriction of only 80kg. They should have the weight restriction on the website. What happens when they have oversized guests??? I was happy to pay for two rooms but my 11 year old son had to sleep on his own in a locked room. Was a scary experience for him. What if my son was younger...
- Vivienne (10/5): Great Vibe... - Hospitality of Nicolaas, Jacky and Kathy make a formidable team and the breakfast is healthy and delicious 😋
The shower was spacious and the option to bath was refreshing.
May the establishment grow from strength to strength through God's grace 🙏 Only the stairs, with much assistance we conquered it,my mom and I.
- Natalie (5/5): Passable - Friendly staff, seems like a safe area. Hot water tap in bath not functional. Mould in shower. Rooms not at all sound proof.
Photos