Riad Almaz

Location: 27 Derb Boufir, Hay Gzira, Rcif, Fès, ma

Star Rating: 5 Stars

Property Type: Guest houses

About this Property

Policies

Check-in: 02:00 PM - 10:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Ironing service
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Internet access
• Housekeeping on request
• Indoor/outdoor pool
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  This family room features a private bathroom and heating. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Sofa bed
  • Trash cans

• Junior Suite

  This suite features a private bathroom and heating. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots

• Premium Double Room (Hayat)

  1 Double Bed

  258-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Food & Drink - Free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk; rollaway beds (free) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Smoking

• Superior Double Room

  The spacious double room features heating, as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Trash cans

• Standard Twin Room

  This twin room features a private bathroom and heating. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Trash cans

• Superior Suite

  This suite features a private bathroom, and heating. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Toilet
  • Private bathroom
  • Heating
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots

• Suite (Jihane)

  1 Double Bed

  377-sq-foot room with courtyard views

  
  

  Relax - Fireplace

  Internet - Free WiFi

  Food & Drink - Free bottled water

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk; rollaway beds (free) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Private bathroom
  • Fireplace
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Smoking

Guest Reviews

• ANNA (10/5): - Сложно найти, внутри красиво, стильно. На 1 сутки, норм, больше- точно нет. Завтраки во дворце рядом- классные.
• Hutton (5/5): -
• Ian (10/5): Lovely traditional Medina Riad - Quiet, Traditional Riad right in the Medina. Huge rooms. Fantastic breakfast & super efficient, friendly staff. It’s a ‘satellite’ Riad to a much larger Riad hotel… we stayed in ‘low season’, so it took a bit if time to gain access since no directly resident staff.
• Olga (8/5): -
• Ali Hasnain Sharif (8/5): - Personeel doet uitstekend z'n best om je zo goed mogelijk te helpen en je wensen te vervullen. Zwembad was ijskoud, vanaf parkeerplaats moet je 10 minuten lopen om je hotel te bereiken. Ik zou met kinderen dit niet iedereen aanbevelen.
• Alessio (1/5): Do not stay here - Per la prima volta nella mia vita, niente. Il riad non è stato per niente all’altezza delle foto della descrizione e delle sue precedenti recensioni. La camera da letto è all’interno della Medina e per arrivarci occorre camminare per il labirinto di fitte stradine sporchissime che ci è stato mostrato solo 1 volta alle 2 di notte quando siamo arrivati. La collazione, invece, è distante dalla camera da letto e per trovarla, ci siamo persi (la prima volta) perché nessuno ci aveva dato indicazioni e la persona che avrebbe dovuto accompagnare non si è presentata. La stanza e la struttura intera sono senza finestre. La stanza puzza di muffa, polvere e di vecchio. Se viaggiate con un partner la doccia non sarà un problema, ma se non siete con un partner sappiate che la doccia non ha tende o ripari o altro e dovrete farla nel mezzo della stanza. Durante la notte, sentivamo spesso uomini urlare disperatamente, rumori molesti e non ci siamo sentiti sicuri. Nessuno nella struttura è disponibile 24/24ore. La colazione è abbondante, ma con tempi di attesa lunghissimi. Abbiamo aspettato 30 minuti solo per avere una conferma di dove sedersi. Non alloggiate nella Medina in questo riad.
• Simon (4/5): De belles attentes, qui ne se sont pas confirmées - La décoration du lobby Les photos de la chambre ne correspondent pas à la réalité. Pas les mêmes décorations, couleurs bleu et blanc au lieu de marron et aménagement. La douche est toujours dans le sol cependant. Voir les photos qui ne sont pas les miennes mais disponible sur Google Map, toutefois c’est la réalité. Je pense que le réceptionniste c’est trompé à notre arrivé de chambre, car l’autre semblé être en face mais été occupé sur notre séjour. Pas d’information concernant la prise en charge de la réservation dans un autre établissement à savoir le palais de Fès. Nous sommes resté 4 nuits / 5 jours, et pour la douche nous avions seulement des petits échantillons de savons alors que sur les photos nous voyons des distributeurs en grand format. Nous avions demandé des produits de bains plus grands à la réception du palais et nous avons seulement eu des échantillons supplémentaires. Pas de carte touristique disponible à la réception du palais ou au Riad, alors que nous avons réservé dans un établissement 5 étoiles. Obligé d’en acheter une :( Pas de coffre fort dans les chambres, pour déposer des affaires personnelles, alors qu’il y a la place dans le placard pour un. Le personnel est très accueillant, polie et serviable, la communication est français ou anglais est possible. Toutes fois au Check-in, aucun résumé de la réservation, la réception ne savait pas que nous restions 4 nuits ni même mon nom et prénom. Elle fut surprise d’apprendre notre réservation, était un long séjour. Les restaurants est super et le personnel est très professionnel, sympathique. Attention toutes fois aux abeilles qui s’invite a votre table à cause du miel. Par contre, le petit déjeuner est de qualité avec des produits locaux, mais quand on reste 4 nuits nous aurions aimer avoir de nouvelle proposition pour goûter d’autres spécialités.
• Abdessamad (3/5): Siamo scappati via. Una notte e mai più. Spero nessuno ci vada, nulla da dire sul palazzo principale. Davvero stupendo. - Il Riad si divide in due strutture. La principale il palazzo bellissimo, curato, personale ovunque e servizio e cordialità e pulizia. Colazione davvero buona e abbondante. La nostra sistemazione era in una struttura separata, distante 5 minuti a piedi dalla principale ( non specificato in fase di prenotazione) . Ci hanno subito proposto di cambiare e fermarci nella principale ma noi avendo scelto una camera che doveva essere bellissima e con la piscina abbiamo deciso di voler andare in quella pagata inizialmente. Non lo avessimo mai fatto, struttura abbandonata a se stessa e senza personale, SPORCA MA SPORCA e che del Riad non ha nulla se non il nome, saloni comuni con fazzoletto scarpe, calze abbandonate come ci vivesse qualcuno. Una cucina a vista sporchissima, piscina putrida e maleodorante con dentro oggetti. La camera puzzava da morire di umido e in bagno abbiamo trovato di notte uni scarafaggio enorme.
• Ninke (7/5): -
• Lagasquie (4/5): Je ne conseille pas ce riad - Riad très froid, pas de personnel, porte d’entrée qu’on ne peut pas ouvrir avec la clef. Le Riad est habité par des gens mais qui ne font pas parti du personnel. Le petit déjeuner est bon et se prend dans un hôtel à 10 mn
• Romina (10/5): -
• jeannefer (1/5): - My experience at this riad was very disappointing and fell far short of my expectations. Upon arrival, the place was completely deserted: there was no staff in sight and the atmosphere was eerie, as if it were abandoned. In my first room, the heating wasn't working. Later, there was a power outage, so I was moved to another room, which was completely flooded, an unacceptable situation. Furthermore, the app indicated an €8 fee, but reception charged me €10. I paid the extra amount, and the next day they didn't refund it. I had also paid for breakfast, and since I had to leave early, they assured me it would be prepared beforehand. However, all I found was some fruit wrapped in foil, with no water or any other beverages.
• Elene (9/5): - We absolutely loved staying in this traditional house, called a riad — it truly lets you feel the spirit of Morocco. Abdula was incredibly kind, attentive, and always ready to help. He is such a wonderful person and made our stay even more special. The rooftop restaurant is beautiful, with a lovely atmosphere and a great experience overall. Everyone working there was so kind and welcoming. The location is also perfect — very convenient and ideal for exploring.
• tanja (7/5): - Good location, nice breakfast at palais de fez
• Cullum (8/5): Lovely room. Excellent breakfast on the terrace of Palace de Fes. Needs a couple of things to make the whole stay excell - The property is linked to the Palace de Fes which means that the breakfast you get is on the terrace of a lovely large 5* star hotel about 2mins walk. The family suite was also very nice and had large ceilings. The fact the children's beds were on a mezzanine meant that it felt even bigger. Really good hot showers. Although it had a roof terrace it wasn't well particularly welcoming so seeing the evening sun meant walking to the Palace de Fes. Additionally there was a fountain that was lovely sound during the day but was turned off too late at night which was disturbing
• Okke (8/5): -
• julie (7/5): -
• Valentina (10/5): Alla scoperta di Fes - Posizione davvero comoda, vicino all’ingresso della medina e facilmente raggiungibile in taxi. La nostra stanza si trovava a pochi minuti a piedi dalla reception principale, dove viene servita la colazione. Il ristorante sul rooftop è molto buono (anche se un po’ caro), ma la vista è semplicemente meravigliosa. Lo staff è molto disponibile e all’interno è possibile usufruire anche dell’hammam marocchino e dei massaggi. L’unica nota negativa riguarda la guida che ci è stata fornita per il tour della medina. Avevamo richiesto una guida che parlasse italiano, ma la persona parlava un misto di spagnolo e italiano — forse sarebbe stato meglio in inglese. Inoltre, non aveva il tesserino ufficiale da guida turistica e ha spiegato ben poco, facendoci correre per la medina senza vere spiegazioni. Nei giorni successivi abbiamo esplorato da sole e ci siamo davvero godute l’esperienza: abbiamo scoperto angoli meravigliosi e conosciuto persone gentili e disponibili che ci hanno raccontato storie e curiosità sulla città.
• Wojciech (8/5): -
• Nadia Donato 81 (10/5): Eleganza e centralità - Riad elegante ed accogliente in posizione centrale all'ingresso della Medina, staff gentile e disponibile, cibo ottimo. Sarebbe utile migliorare la gestione del freddo in inverno, con sistemi di riscaldamento più efficienti e un asciugacapelli in bagno.
• Gerard (9/5): - situation top dans la Medina, petit déjeuner excellent et très copieux salle de bains assez difficile d'accès depuis la chambre ( un escalier assez raide a descendre)
• Yasir (10/5): - Very good stay. Muhammad is very help full. Nice
• Lucía (6/5): Buena ubicación y personal atento pero no es como en las fotos. - La ubicación, en la Medina, cerca del zoco y de la entrada. El edificio es antiguo, y aunque es bonito el patio y la decoración, no resulta muy cómodo en invierno. La habitación familiar tiene camas en la parte de arriba, donde está la bomba de calor y la temperatura varía mucho de esa zona a la parte de abajo, que cuesta de mantener caliente. El baño y la sábanas no estaban muy limpios y la cisterna no funcionaba muy bien, vinieron a arreglarla pero seguía sin llenarse. No nos hicieron la habitación y estuvimos dos noches. El desayuno es en otro hotel más grande cercano, son amables y es correcto, aunque los precios de la cena son elevados, puedes encontrar menú marroquí similar en la Medina por mucho menos.
• Luigi (7/5): - Staff numeroso e abbastanza cordiale e possibilità di servizi aggiuntivi. Buona colazione. Ristorante curato e superiore alla media di altri luoghi in Marocco. La struttura non è sempre aperta e bisogna recarsi alla reception al Palais de Fes. Non ci sono indicazioni sulla porta d'entrata. Non chiara la modalità di prenotazione di un taxi dalla stazione/aeroporto alla struttura con spaesamento nei vicoli della medina. Posizione ai margini della medina turistica.
• Francesca (10/5): -
• Carlos (3/5): Aléjate de este Riad - El Riad en sí es muy bonito y las habitaciones amplias y cómodas. La familia que vive en el Riad son muy muy amables. La gente que trabaja allí son muy amables, excepto la mujer que nos recibió. La recepción que hacen es un desastre. Este Riad pertenece a Palais de Fes, que es un hotel de 5 estrellas. Vino una mujer que trabaja en el hotel y nos llevó, sin dejarnos deshacer la maleta ni nada al Palais de Fes para que, en principio, vieramos donde daban el desayuno. Cuando llegamos allí, nos manda en ascensor solos arriba para que lo veamos. Lo vemos y bajamos solos. Cuando nos ve bajar, ella se sorprende que bajemos y nos pregunta por qué no cenamos. Pues porque no hemos ni ido al baño! Vamos que no era amabilidad, que lo único que le preocupaba era que cenáramos en el Hotel. Después, no nos acompañó otra vez al Riad y estuvimos a punto de perdernos entre las callejuelas de la medina. Vamos un despropósito de recepción. De hecho, hubiéramos cenado algún día en el hotel y hubiéramos aprovechado el spa pero no lo hicimos por cómo nos trato esta persona. Pedimos un secador de pelo 3 veces a esta mujer y otros trabajadores y no nos lo trajeron. Afortunadamente una de las mujeres que viven en el Riad y que son super amables, nos lo trajo. No hay recepción en el Riad. Te dan una llave suelta para la puerta de la calle. Las puertas de la habitación no cerraban y se sorprenden que les digamos que la arreglen. Pero lo peor con diferencia fue el trato de esta mujer que no tuvo ningún respeto por nosotros. Para llegar al Riad, tienes que ir por una calle que te sientes un poco inseguro a partir de las 22:00. No lo recomendamos para nada. Estuvimos en el Riad Green House la primera noche y la amabilidad de la gente y la ubicación le dan mil vueltas a este establecimiento. Además es muy bonito también y el desayuno es bastante mejor que el que dan en el hotel.
• Fatuma (5/5): -
• Elma (10/5): - Very friendly stuff, everything was super. It was a bit cold in the riad, but that’s completely normal for December. Thankfully, there was an extra heater, so we were absolutely fine.
• Edda (10/5): -
• Sabine (6/5): - Auf einer Rundreise im Dezember war dies mein 3. Riad. Ich habe daher einen Vergleich. Das Riad gehört organisatorisch zum Palais de fes, in diesem Hotel wird auch das Frühstück eingenommen. Das Frühstück war dort gut und das Personal war sehr freundlich und bemüht. Ich hatte ein Familienzimmer. Das Zimmer war schön groß, die Bettdecke warm. Die Klimaanlage konnte heizen, so dass es nach dem 1. Tag im Dauerbetrieb ausreichend warm wurde. Das Riad entsprach nicht meiner Erwartung und entsprach auch nicht dem vom Riad beschriebenen " Sternen" , für den Preis von 114 Euro pro Nacht völlig überteuert. Das Riad liegt 200 m entfernt, der Weg dorthin führt selbst für marokkanische Verhältnisse stark stinkende und verschmutzen Gassen. Der Gestank von Urin (Katzen und Menschen) zieht bis in das Riad hinein. Wir waren im Dezember da: Der Innenhof des Riads ist durch eine Plane - die das Dach bei Regen ersetzt sehr dunkel. Bei Regen tropft es trotz der Plane rein. Der Innenhof kann aufgrund der Größe natürlich nicht beheizt werden, er war eiskalt, daher konnten wir ihn nicht benutzen. So fehlt es an Aufenthaltsraum. Insgesamt riecht es auch im Innenhof, wahrscheinlich wegen Feuchtigkeit. Das Riad kann ich daher im Winter gar nicht empfehlen.Vielleicht ist es im Sommer schön. Das Zimmer und das Badezimmer waren auch sehr dunkel, und insgesamt nicht so schön wie auf den Bildern. Neben meinem Zimmer im Erdgeschoss, lebt eine Familie( die das Riad auch reinigte) mit Kindern in zum Innenhof offenen Räumen. Es tat mir leid, dass die Familie keine Privatsphäre hatte. Auch wenn ich beim Vorbeigehen in eine andere Richtung guckte, war es unangenehm sie zu stören. Dies würde mich auch im Sommer davon abhalten im Innenhof zu sitzen.
• Cyril (10/5): -
• Díaz (1/5): -
• Aurélie (7/5): - Le petit dej est servi ailleurs, dans un hôtel haut d gamme. il était bon. Le fait de devoir marcher 5min pour le p'tit dej n était pas précisé. Pas de personnel sur place au riad. Si on rentre a pied la nuit tombée ,les rues de ce quartier ne sont pas sûres contrairement au quartier près de la porte bleue
• Andreina (10/5): Great service, amazing hospitality, we felt welcomed. Thank you - The hospitality was top notch N/a
• David (10/5): -
• Ashley (2/5): Do not recommend - Not this property, but the other location where we had breakfast was beautiful and breakfast was delicious. Property was difficult to find, although we alerted them of our arrival time nobody was there to greet us or check us in. Thankfully another guest was there to open the door for us and we then had to sit in a dark lobby and wait for staff to arrive to do our check in. The room did not appear very clean and there were roaches both in the bathroom and in the pool. We had to walk to another hotel location for breakfast, which was not clear when the booking was made.
• elsabtd (9/5): Formidable - Localisation, vue sur la ville Gentillesse du personnel Petit-déjeuner varié et complet Propreté et confort Facilité d’accès Les équipement sur place La réactivité à nos demandes Transfert entre l’aéroport et le riad Le temps d’attente au restaurant (dressage table, couvert ou serviette manquante)
• Judith (7/5): -
• Débora (4/5): Not as expected - The staff were amazing and the location is good It smelled bad all the time (like sewer), we had cockroaches in our room, the power sockets were all coming out, the room was not comfortable, everything felt old and sad. For the money paid for it I was expecting more (stayed in better riads where I paid less)
• Hana (9/5): - Really nice place inside of medina, kindly staff. Breakfast in another hotel,perfect view.
• Aurora (7/5): Very beautiful place but not good for gluten free people - The Riad is very very beautiful. The location of the breakfast restaurant is stunning and the rooms were very comfortable We asked for gluten free options for breakfast and despite saying they could accommodate the request, they only had fruit and eggs. I wouldn’t complain if it was an average Riad but from a 5 star place, I would expect a bit more than that. My partner was basically not able to have breakfast.
• Ernesto (10/5): -
• Gianbattista (10/5): - La posizione della struttura è impeccabile, nonostante non sia semplicissimo arrivarvi, è poi molto comoda per girare per la medina. Inoltre, la colazione è fantastica e vi serviranno un the di benvenuto micidiale, il migliore tra tanti bevuti in Marocco. La pulizia è inoltre eccellente (rispetto agli standard del posto è 10-0) Il fatto che non ci fosse nessuno ad aspettarci e io abbia dovuto chiamare il "proprietario" ma, successivamente, si sono fatti perdonare con il the di benvenuto davvero buono.
• Clelia (5/5): Da valutare - Non c'era nessuno alla reception quando siamo arrivati e in più il posto si trova in una strada priva di condizioni igieniche. La Medina è estrema e questo alloggio non è in una delle vie più pulite. La piscina, motivo per cui ho prenotato era sporca e inusabile. La colazione ce la servivano in un altro palazzo e dovevamo attraversare la Medina in mezzo a gente che sputa a terra spazzatura e asini usati per portare i sacchi di immondizia. Sconsiglio questo posto a chi ha bisogno di ordine e pulizia all esterno e assistenza costante nell' hotel . L'interno era molto bello e pulito ma è stata tutta una impresa. Le uniche persone che si sono occupate di noi sono state le signore che pulivano e ci rispondevano molto cordialmente.
• Emma (6/5): -
• Valerie (10/5): Dich fühlen wie ein König - Unglaublich schöne Zimmer und sehr freundliches und höfliches zuvorkommendes Personal. Wir konnten um Mitternacht noch marokkanischen Tee bestellen und und und… Nichts was es zu bemängeln gäbe
• Beatrice (5/5): Moyen séjour - La décoration du Riad La personne qui gère le Riad est très bruyante.enfants crient fort le soir. Impossible de se reposer
• Anna (6/5): - Heureusement que tout le monde a gardé son calme et que nous avons pu être upgrade après avoir visité 2chambres, ils nous ont proposés une suite qui était au top ☺️ l’amabilité du personne a toujours été au top et une personne nous a informer que les nouvelles photos étaient en cours ☺️ En fait, nous sommes arrivés au Riad la chambre réservé n’était pas du tout pareil que sur les photos qui faisaient chic bohème un peu luxe et nous sommes arrivés dans une chambre totalement différentes, aussi il est a noté qu’il n’y a ni restaurant dans ce Riad, ni réception, et le Riad lorsque on est rentré paraissait un peu vide et en manque d’entretien.. ex la piscine avec des résidus stagnant… le bagagiste nous a redirigé vers un autre hôtel à 5 min à pied la où se passe le petit déjeuner, la où est le restaurant
• Diana (4/5): El - Queríamos vivir la experiencia del Riad, así fue. El lugar es bonito. Pero nuestra habitación no estaba en las fotos. Empezando porque no había nadie que fuera como el responsable del Riad. Había un chico que era mesero, que hacía múltiples funciones. Pero no había nadie como responsable del lugar No nos dieron llave para entrar al Riad, tienes que pedir el favor a unos señores locales para que te acompañen. De las imágenes que uno ve de las habitaciones ninguna era la nuestra… estaba limpio pero olía mucho a húmedo con cigarrillo. No funcionaba el internet, solo en la sala principal.
• Jose (8/5): Impresionante estructura y arquitectura en Medina. Estadía desuelo - Su historia. Palacio impresionante. Muy buen desayuno . Personal muy atento . Limpieza y mantención.
• MarcAntoine (7/5): Aller au palais de Fès pour éviter des maux de tête à votre arrivée. Sinon très bien - J’ai de la difficulté à donner un review pour cet hôtel puisqu’il s’est passé beaucoup de choses. Nous avons eu beaucoup de difficulté à trouver le riad puisqu’il n’y a aucune indication ni dans les rues, ni en haut de la porte, contrairement à tous les autres riads environants et que le réseau cellulaire ne rentre pas dans la médina, ce qui nous a causé beaucoup de stress. Nous avons également dû cogner pendant plus de 7 minutes avant qu’on nous ouvre. La responsable nous a ensuite aidé du mieux qu’elle pouvait à rendre le tout le plus agréable possible, ce qui a été un gros plus pour l’établissement. La chambre était grande et belle. Ceci dit la douche, quoi qu’esthétique, n’était pas pratique, vu que nous devions tenir le pommeau de douche nous-même, ce qui nous a étonné vu le prix de la chambre. La salle de bain n’était également pas complètement fermée, donc s’attendre à entendre des bruits quand les autres vont à la toilette. La piscine était stagnante et aucun personnel ne se trouvait dans le riad. Le déjeuner n’était pas sur place et il fallait marcher 5 minutes jusqu’au Palais de Fès, ce qui était éreintant au début mais nous nous y sommes fait et les portions plus que généreuses ont compensé pour notre agacement. Les employés du Palais de Fès ont rendus notre séjour plus agréable et ont surpassés nos attentes quant à l’accommodation lors de notre journée de départ ainsi que pour l’organisation du transfert jusqu’à la station de bus CTM. Nous recommandons le Riad Almaz malgré les petits accrocs que nous avons rencontrés par la qualité du service que nous avons reçus et par la disponibilité du personnel.
• Jean-Claude (8/5): - Lieux très agréables et dépaysants. Petit déjeuner très varié et copieux. Avec une superbe vue ,très calme. Pas facile à trouver au départ, car l'accueil se fait dans un autre riad. Trop de cris ou pleure d enfants tard dans la soirée et tôt le matin... Les sonnerie de téléphone venant de l extérieur de la chambre , trop récurant..
• Antoinette Uys (10/5): -
• Andrea (10/5): Un sogno ad occhi aperti - Posizione ottima. Ottimo cibo. Camera ampia e spaziosa. Personale gentilissimo, accogliente e premuroso, sempre pronto a soddisfare ogni richiesta.
• Latifa (10/5): Super séjour! - C’était notre première fois à Fès, l’emplacement du Riad est super pour découvrir la ville à pied. Le petit déjeuner à Dar Tazi est incroyable. Le personnel est aux petits soins, nous avons pu compter Jihane à la moindre difficulté. Encore merci Jihane pour votre gentillesse et à bientôt!
• María Concepcion (10/5): -
• Marco (10/5): Would comeback five star hotel and excellent city. - Very nice staff, everything very clean, provided very good services, food was very nice and we were very well treated.
• Sayfeddine (9/5): - Personeel geweldig en locatie is ook top. Service is echt zeer goed en zijn zeer behulpzaam. Waren ziek geworden en personeel hielpen ons met eten kopen en medicijnen etc. Bedankt daarvoor Om eerlijk te zijn niet heel schoon maar niet zo erg dat het niet mogelijk was om te slapen. Maar voor zo een prijs kan je eigenlijk niet klagen.
• Lorenaguire (8/5): Un riad precioso, personal inmejorable. - La ubicación está bastante bien. Si llegas en taxi desde el aeropuerto, dirigete directamente al hotel: Palais De Fès Suites & Spa. Allí harás el check-ing y te llevarán hasta el riad que está a pocos minutos a pie. A nosotros nos dejó el taxi por otra zona (ya que indicamos la ubicación del riad) y nos costó un poco encontrarlo. La habitación está bastante bien. La bañera en el suelo es increíble. La familia que vivía en el riad super acogedora y amable. La habitación estaba muy limpia y la cama era muy cómoda. El desayuno se sirve en el hotel y es inmejorable. Nuestro vuelo salía tarde y pudimos esperar en el hotel. Mientras, nos enseñaron las instalaciones y nos sirvieron té. El personal es un encanto. Hay servicio de habitaciones diario. Quizás el secador y que no había gel ni champú en la habitación. Además, la familia que regenta el riad tiene niños y por la tarde hacen mucho ruido siendo la piscina su zona de juegos.
• Carlotta (8/5): -
• Badre (10/5): - The hospitality and the service of the host lalla Samira and Bouchra. We had booked Riad Almaz, but we were offered to stay in Dar Tazi, which is also owned by them. We really enjoyed the rooms and the beautiful scenery on the terras. And the delicious breakfast. I will definitely recommend this to my friends and come back again next time.
• Ilia (7/5): -
• Morgiane (10/5): Personnel très accueillant - Le personnel très gentil et patient un verre de bienvenue au palais Rien
• Georgina (5/5): Riad disappointing - Never saw one member of staff. Riad was ok in itself. Children screaming 24/7. Parent screaming at the children 24/7. Got moved to another property for last two days which was much better Children and the parent screaming 24/7. Literally 24/7. Loud music. Hardly relaxing
• Byron (6/5): Definitely recommend - Nice stay with unique location and riad. Easy access to main riad with awesome food and beautiful view from rooftop terrace. Very clean.
• William (10/5): - The Riad is beautiful. And Abdul made us feel like we were the only people there. He’s a consummate host who has mastered the art of hospitality. We loved it.
• Engelina (9/5): Authentic Riad in the medina - Beautiful Riad at a good location. The people are really friendly. The Riad belongs to hotel palais the Fez. Breakfast is over there on the rooftop. Great location. Nothing. It is just that the 5 stars in Marocco are different then our standard. But it was just great.
• Safaa (7/5): Beautiful Riyad . Nice breakfast , gréât location - Some Noise from roof to be fixed next time Otherwise Perfect stay
• Samasuk (9/5): acceptable with price - pro: good location con: difficult to find the place, in a maze and without big notice
• Mariana (6/5): Friendly people, room was very clean but shower make our stay very difficult, water was cold and they change us from the - They changed me to another building I can’t talk about this road Almaz. In the other building, we couldn’t have a shower because was broken.
• Myisha (10/5): The staff at Palais de Fès Suites & Spa/ Riad Almaz, led by the exceptional kindness and dedication of Ms. Bouch - Staying at this traditional Riad in the heart of the Medina was an experience I’ll cherish forever, thanks in no small part to the extraordinary Ms. Bouchra. From the moment I arrived, her warmth, professionalism, and genuine kindness made me feel like family. She greeted me with a smile and a cup of mint tea after a long day of travel, setting the tone for what would be an unforgettable stay. Ms. Bouchra is truly the heart of this Riad. Her tireless dedication and attention to detail ensured that every aspect of my visit was flawless. Whether assisting with any request or going above and beyond to accommodate unexpected challenges, her patience, compassion, and pride in her work shone brightly. She made me feel cared for and valued in a way that far exceeded my expectations, transforming my stay into something truly special. Beyond the exceptional service provided by Ms. Bouchra and the staff, the Riad itself is a masterpiece of Moroccan artistry. When the curtains were pulled back upon my arrival, the interior took my breath away. The central courtyard, with its intricate arches, ornate wood carvings, and elegant mosaics, is a stunning testament to traditional craftsmanship. The vibrant tiles adorning the walls and fountains create mesmerizing patterns, each one a unique story of Moroccan heritage. Located in the heart of the Medina, this Riad offers the perfect balance of immersion and retreat. The bustling markets and lively culture of the old city are just steps away, yet inside the Riad, a peaceful oasis awaits. The tranquil sound of a trickling fountain and the warm glow of natural light cascading through the courtyard create a sense of serenity unlike anything I’ve experienced. This Riad is not just a place to stay—it’s a celebration of Moroccan culture, history, and hospitality, all brought to life by the remarkable Ms. Bouchra. Her extraordinary care and dedication elevate this property to something truly magical. Nothing!
• Abdul (10/5): Exceptional - Bushra was an amazing host she did everything she could to make us feel comfortable The location was abit out the way but overall excellent service by the staff
• Abdul (10/5): Exceptional -
• Rem (10/5): Exceptional - Great stay, excellent service and hospitality by the staff their. Breakfast was nice and enjoying. Great location to the Medina/souks
• HO (10/5): - Everything is good. The only issue is the parking.
• Ken (8/5): Very good - Location was great, room was also comfortable. They didnt understand us all, most of the staff only spoke French and partially English. Sometimes asking for something was very hard.
• Gogo (6/5): Pleasant -
• Louis-Marie (10/5): Super ! - Personnel très sympathique et arrangeant ! Je recommande très fortement !
• Lara (7/5): Good -
• Cosimo (10/5): Great family room in Beautiful Riadplace just outside the old medina -
• Helen (5/5): Passable - It was quiet clean ,the staff were warm and attentive. And the breakfast was good. The WiFi was terrible, I had to work to another property to have breakfast, no staff on site most of my stay there.
• Hemmi (7/5): Good -
• Eirian (8/5): Amazing - Absolutely incredible Riad, really beautiful, the personnel is amazing and will do anything to make your stay perfect. Very good breakfast as well ! There is absolutely no sound insulation, if you are unlucky (like us) and there is a family with little Childs, you will live the full toddler experience... Also don't do the tour with the "official guide" that the hotel gives you, he doesn't really care about history, it's more of a visiting his friends shops tour.
• Andrewdoehring (6/5): An Ok Riad in Fez - That breakfast was prepared daily and the size of the rooms were nice. The wifi worked well and the art was interesting. The sister property allowed us to use their driver to get to the mall for free. Going and returning, I just tipped him a few Dirham. The live-in family had a toddler that stayed up until late in the evening. He screamed and ran around like the property was his house and not a hotel. The family was nice enough, but it was a very unprofessional dynamic. It felt uncomfortable to be using a pregnant live-in nanny for all of our hotel needs. Also, the pool was dirty so we couldn't use it. And the photos are staged. The furniture and blankets on the beds are not as nice as they are seen to be in the photos. Also, the Riad was a bit off the beaten track. If you like taking winding roads to get there and want somewhere isolated then this is your place, but it doesn't offer Terrace coffee services or dining like most other Moroccan hotels and it is a pain to get to with multiple bags.
• Abu (10/5): Please, I don’t have nothing to say about it was amazing, beautiful lovely lovely people - The reason, I like the place is beautiful  and beautiful service and the people who work in there helpful as well thank you special my friend. Zakaria I like everything and the location as well you can’t be boring is very nice
• Andrea (8/5): Very good -
• Simonajdoenvang (10/5): Beautiful place, amazing hosts and good breakfast - Everything was amazing. The family who runs the place were extremely kind. The riad was historical wirh original fixtures. The breakfast was good and local, and the ambiance was everything we were looking for staying in Fez (4 nights) Nothing we didn't like
• Lewis (9/5): Wonderful riad near the main Medina - Absolutely stunning facility with very large room and essentially a private pool Amazingly beautiful and carefully cared for riad Amazing breakfast Beautiful view in courtyard and from the rooftop terrace of the main facility The main hotel (palace Fes) operated the riad that we were staying in. They had the main facility and then 3 roads in the Medina. It would have been very helpful to know that we should check in at the palace Fes and they would take us to our riad. We didn’t know this and had to ask many locals to help us find the nondescript unlabeled door in the Medina. No one was present when we knocked on the door and resulted in a uncomfortable wait for women in an alleyway while the caretaker was located
• Rohit (10/5): Perfect to experience the real culture and the city - Authentic house with many rooms..in the heart of the city which gives you the true experience of the life and culture in Fez. Additionally, the breakfast is served in an adjacent riad (a few minutes walk) which has superb view of the whole city.
• Rochelle (9/5): Superb - The staff was the best part of the experience. It was a bit tricky to get there due to the complicated alleys (which was the case for most riads in the area) but the staff picked us up from a location we specified when we got lost to help us get back to the riad. They were very nice and really made our stay more comfortable.
• Thomas (7/5): good value but needed more information - location close square and restaurant 4th floor room with no notice. we are elderly couple and would have chosen room on lower floor if informed. also, bathroom was ladder down
• Borz (2/5): Would not recommend. - The property was not at the address that they provided. It was 10 mins from the original address on some shady streets. I received the key from the main entrance only in my last day. When I arrived the beautiful pool that you can see in the images had really cold water, impossible to use. There are no photos of the room I stayed in on the website. Wi-Fi was not working in the room, only in the main area. No batteries for the AC remote. No toilet paper. There was no soap for hand washing and the toilet was not well cleaned.
• Oscar (10/5): Super warm staff - Great Experience - I really appreciated the warmth welcome from Abdul, it was midnight when we arrived and our 4 year old daughter was really hungry and he went to get some food for her without hesitation. The personnel from the Restaurant and the reception, they all make sure you feel like home. We had breakfast and dinner in the Palais de Fes restaurant and they were lovely with our daughters bringin special food for the baby really fast , always really warm with them and allowing them to play even when they were a little bit "loud/tired" after all day walking. The name of the Riad in Booking is not the same than the name people tell you in reality, not really a problem but to ask for directions, nobody knew about Road Almaz, it was called something like "Riad Envy" , luckily Abdoul was there to help or the other staff from the Palais de Fes, they would call from their phones or takes directly to the Riad
• Lyisa (8/5): Very good - We had a very nice stay at Riad Almaz. It was difficult to find our way to the Riad so we recommend to phone them in advance. The room was very comfortable and spacy and the staff is very friendly and helpful. The carefully prepared breakfast is served at the terras of the Palais de Fez, which is a 2 minute walk from the Riad. We took a trip to Chefchouen with the lovely driver Abdul, which is a nice man. Near the Riad, there is a nice restaurant “Almandar”. We like to come back next time!
• Benjamin (9/5): Superb - we loved the Riad, and really enjoyed the large selection of terraces we could choose from. the staff were excellent and so happy to help with anything. a wonderful stay
• Ezephra (8/5): Very good - The staff were extremely caring and helpful. The place looks nice and accommodating. It's not something I didn't like, but since they don't give the key for the main entrance... We need to get the concierge to get us in. It's just inconvenient. My heart goes to them, especially with our inconveniences.
• Juris (6/5): It was a decent one night's stay. - The location is very good, inside the Medina. The breakfast was amazing, they allow to eat in their beautiful rooftop restaurant. The staff were very friendly, helping and welcoming. The bathroom had a lot of issues, it was below the room therefore accessible through a staircase and had no doors so it smelled a bit in the room. It also feels like everyone in the Riad can hear what you're doing in your room.
• Jenny (8/5): great place to stay. super sweet staff - beautiful comfortable home no WiFi.
• Verified traveler (6/5): Good Riad with poor service - Pros: 1. Very large room and very well decorated; hotel was very beautiful 2. Good breakfast spread - bread, orange juice, coffee and tea, omelette and much more 3. Location was close to the medina and a short walk to the centre Cons: 1. Not professional at all - they did not adhere to their own breakfast timings, did not provide a final bill and just verbally told us the amount to be paid 2. Poor service - bathroom was not clean when we checked in, left the Riad unattended sometimes and we had to wait for them
• felden (8/5): - be careful in the restaurant... 60 euros for my (recommended)meal was outrageous ...

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