Hotel Genessis

Location: 4ta. Avenida Sur 9a. Calle oriente b, casa No.12, Antigua Guatemala, gt

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Air conditioning
• Restaurant
• Luggage storage
• Fax/photocopying
• Ironing service
• Shuttle service (additional charge)
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Japanese garden
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Room

  2 Queen Beds

  215-sq-foot room with a furnished balcony/patio

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with cable channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Desk and wardrobe or closet; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Furnished balcony or patio
  • Bedsheets provided

• Superior Suite, 1 King Bed

  1 King Bed

  323-sq-foot room with a furnished balcony/patio

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with cable channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Desk; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 3 (2 Adults)

  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Furnished balcony or patio
  • Bedsheets provided

• Junior Suite with Garden View

  The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower. The suite offers a wardrobe, a safe deposit box, a sofa, a tiled floor and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

• Twin Room with Private Bathroom

  The twin room features air conditioning and a wardrobe, as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Gianina (9/5): Lindo Hotel y muy buena atención - Las instalaciones del hotel muy bonitas y cuidadas, además de la atención del personal, todos fueron muy amables y atentos. Por la tarde ofrecen café y algún dulce de cortesía, me pareció un gran detalle La toalla que me dejaron en la habitación estaba rota, podrian cambiarlas para que ya no se utilicen. El desayuno si me pareció muy básico, deberian ofrecer un poco más de variedad sobre todo cuando ya te quedas varios dias porque puede aburrir lo mismo.
• Mateo (10/5): Un lugar magico para hospedarse - El personal es increible y servicial El hotel parece un lugar de ensueño, como la casa de lls madrigal de la pelicula de disney. Eddy el front desk una excelente persona, nos consiguio un tour personallzado al volcan del fuego Nada, todo fue perfecto
• Alessandro (8/5): - Buen servicio y atento personal. Tuvimos unos temas con él A/C pero lo resolvieron bien. Buena ubicación a unos 600 metros del parque central. Buen desayuno. Tuvimos problemas con el A/C y el servicio sanitario pero se resolvió.
• Edgardo (10/5): -
• Marisel (1/5): - Just the garden and the staff was kinda nice I guess It was dirty Spider webs Ants Water took forever to get warm Breakfast was ok
• Rui (8/5): -
• Wiliam (9/5): - Las instalaciones son muy bonitas, el jardín es maravilloso y el hotel está situado en un lugar bastante tranquilo, hay una estación de café y frutas La atención en recepción
• Aragón (10/5): - Encantó el jardín
• Dailyn (10/5): -
• Rocio (6/5): The internet only works downstairs. If ur room is upstairs there’s no WiFi or very very spotty WiFi -
• Rachel (6/5): - The hotel is beautiful, the breakfast is a nice layout, the location is great. City is very walkable. There was no hot water for showers for the entire stay. I was there for three nights and never had hot water. I was told to run water for twenty minutes to warm it up, which I did, which only flooded the shower. It was a special birthday weekend for me and I felt like I could not get clean. The management did nothing about it.
• Nurit (8/5): - חדר גדול ומרווח. אווירה נעימה. מיזוג מצויין זרם חלש באמבטייה. החלון בחדר פונה למסדרון
• Rafael (10/5): - Lo bonito del lugar, la limpieza de las habitaciones, la atención del personal, el desayuno abundante... todo estuvo perfecto. Incluso ofrecen parqueo gratis. No hay comentarios negativos. Solo se debe tomar en cuenta que el hotel se encuentra a unas 5 cuadras del parque.
• Patricia (9/5): Nice little boutique hotel in the center of Antigua Guatemala - Breakfast was copious and good. Staff were charming, very friendly and helpful. the garden in the inner courtyard was a lovely place to sit, magical. The rooms were clean and the beds comfortable.
• Angelica (8/5): - El jardín es precioso y me encanta que siempre hay bebidas gratis disponibles
• HERNAN YANEZ (7/5): - El jardín. Las habitaciones no están bien equipadas y el baño es muy simple.
• Juan David (10/5): -
• Ilse (9/5): -
• Clayton (10/5): - Property is absolutely beautiful. The breakfast is great. The courtyard is an attraction in itself. Perfect for relaxing
• Bárbara (9/5): Buen hotel, magnífica ubicación - El hotel es muy bonito El patio central es muy hermoso Y el personal es muuuuuy amable El desayuno va de regular a malo Si ofrecieran un buen desayuno, el hotel sería casi inmejorable
• Valeria (10/5): -
• William (10/5): -
• Morlan (10/5): -
• Carlos Alberto (10/5): - El servicio, la calidad de los alimentos y la amablidad del personal. Las instalaciones del Hotel son muy bonitas La cama estaba deliciosa .
• Sauceda Romero (9/5): - Tiene un jardín espectacular.
• Rosa Amelia (9/5): - Do jardim interno, da decoração e quarto espaçoso. O café da manhã é muito típico e ficou um pouco a desejar.
• madalynn (10/5): - Such a beautiful hotel on a quiet street
• Courtney (10/5): The garden alone is worth it - Beautiful garden, great breakfast, staff was super kind The bathroom exhaust fan didn’t work so the room got very hot and humid when you showered
• Michael (9/5): - Cleanliness: The room was very clean and well-maintained. ​Staff: The staff members were friendly and provided good service throughout my stay. ​Location: The hotel is in a great location, making it very convenient to get around.
• Charlotte (10/5): A little paradise away from the big fuss - Great location Super nice staff Beautiful place :)
• Karina (8/5): Overall a quiet nice hotel . - Beautiful garden , room was clean and bed was comfortable . Convenient location within walking distance to everything. Good breakfast . Staff was friendly . Check in . We had to wait a couple hours ( around 5pm) to check in due to waiting for room to be cleaned due to prior guests checking out late . Normally this would not be an issue and we would have just walked around Antigua however, when you're exhausted from an overnight flight and you had to wait till 5 PM to check, you just want to shower and rest for a bit so this was an inconvenience.
• Emmanuel Vasquez (10/5): -
• LETICIA (9/5): it is a hotel/garden, beautiful! - The garden was stunning! I loved!
• Adrián (10/5): Lindo, cómodo y bien ubicado. - El hotel está muy lindo y en una calle muy tranquila a solo unos pasos del parque central. El servicio por parte de recepción fue magnífico, lo recomiendo ampliamente.
• Danette (8/5): Great location for access to town. Good breakfast. - Great location. Picturesque lobby. Good breakfast. Lack of hot water. First day was lukewarm. After I mentioned the water situation, second day’s shower was a little warmer. Can hear neighbors pretty clearly.
• Yelsin Cascante (10/5): - El patio central muy bello, sobre todo durante la mañana. Nada
• Nathalie (9/5): Una exc opción - Nos encantó. Tiene un jardín espectacular, las habitaciones cómodas y limpias, personal muy amable, buena ubicación.
• orozco (9/5): - Muy buen desayuno Todo bien
• moubarak (8/5): Beau patio dans un endroit calme d’Antigua. - Joli jardin- patio un tout petit peu éloigné du centre et chambres vastes donnant sur le patio. Petit déjeuner complet. Personnel très gentil même si pour moi ça s’est soldé par un problème de navette pré payée et qui n’est jamais arrivée. La décoration est plutôt triste dans des tons marron qui contrastent avec la gaieté du Guatemala. Les chambres qui donnent sur le patio peuvent devenir bruyantes si des voyageurs s’installent tôt pour le petit déjeuner. La douche était tiède.
• Romain (10/5): -
• Alejandra (10/5): Todo estuvo increíble. Parece de mentiras el hotel - Las habitaciones y el jardín son increíbles. Así mismo muy buen desayuno.
• Jean Pablo (9/5): - Desayuno muy bueno, así como la ubicación del hotel. La señal del WiFi fue terrible.
• NATALIA (8/5): Muy bien ubicado, hermosa casa antigua, bueno por el precio - Espectacular el jardín central Limpieza de habitaciones
• Marvin (10/5): Hotel mágico hermoso y bien ubicado - Todo Todo estuvo genial
• Valeria (10/5): Encantados con el lugar - Personal súper atento y amable. Habitaciones excelentes Todo excelente
• Emmanuelle (10/5): Un beau séjour dans un petit bijou d’hôtel - Très bel établissement. Jardin féerique. Personnel accueillant et chaleureux. Délicieux petit déjeuner.
• Ashley (9/5): Loved it and looking to stay again in June. - Beautiful property garden is more beautiful than pictures, breakfast was good , bed was comfy neighborhood is very quiet, walkable to everything, shower was hot and had excellent water pressure. I stayed with my two children ages 6 and 14. Breakfast was good but a little more variety would be nice.
• Susannah (8/5): - We loved our stay here. Beautiful hotel and it was on a very quiet location. Breakfast was very nice.
• MORALES (10/5): - Desayuno
• Katja (7/5): - Sehr netter Empfang, wunderschöner Innenhof, gute & ruhige Lage Zimmer recht dunkel, keine Sonne im Innenhof, keine Lounge oder so, wo man sich gemütlich hinsetzen kann. Frühstück sehr durchschnittlich.
• Berrios (9/5): -
• Bedoya Copete (10/5): - Es un lugar cerca a todos los lugar de interés, el personal siempre dispuesto a ayudarte y las instalaciones estaban limpias y organizadas.
• Paulina (6/5): - El lugar es muy lindo. El desayuno realmente bueno. El personal muy amable Tuvimos la mala suerte que hubo muchos problemas con corte de agua. Nos cambiaron de habitación amablemente pero al día siguiente el problema persistia, sin embargo, el personal fue muy amable en dejarnos partir sin mucho problema.
• Kattia (9/5): -
• Dana (10/5): Regresamos otra vez - Excelente desayuno
• Sarah (9/5): - The water was cold
• Yasmin (10/5): Stunning, comfortable, safe. - Absolutely stunning. I took tons of photos. Very friendly staff. I felt safe and welcomed. Great breakfast. Walkable to everything. I'd stay again. It was all great, but I do wish they would space guests rooms apart, especially when the hotel is almost empty. I could hear a lot of the conversation next door at night.
• Yadi (5/5): Insastifecha - Lo unico, bello es el jardin y que esta super centrico. La sabana y poncho con cabellos, la habitación con olor a humedad. El cafe frio, la actitud de la persona de los desayunos, pesima.
• Jorge (10/5): -
• Eduardo Jose Benavides Carrillo (10/5): - El jardín Todo excelente!!
• Vicki (10/5): I would come again. - Convenient location. Good breakfast. Beautiful garden.
• Jeremy (5/5): - The only window was to the public courtyard so if we wanted any natural light then people were just staring into our bed
• Vanessa (10/5): -
• Kochava (10/5): It doesn’t get more perfect than this - Everything. The courtyard is as beautiful as it appears in pictures, the staff is kind and attentive - they helped us with laundry and booking transportation - and the breakfast was wonderful. The location was also perfect - on a quiet side street but very close to the center. Really the perfect place to stay in Antigua (and we stayed in a few!) If you want to stay somewhere that feels authentic, is calming, and also convenient - this is the place. Nothing.
• Chris (9/5): Overall excellent stay! Beautiful.about 15min walk to the Arch main area. - The Spanish Colonial style gardens. No Elevator for 2nd floor. TV size could be updated to bigger TV.
• Garcia (7/5): I really enjoyed my stay! The location was beautiful and peaceful, and the place itself was cozy, clean, and very comfor -
• Jessica (8/5): -
• Fiona (10/5): HIGHLY RECOMMEND! So beautiful - It is absolutely stunning. It’s even more beautiful in person! Staff was extremely kind. My flight was delayed by 24hrs and they refunded me for my first night without even asking. Breakfast is delicious! Water pressure and temp of water— but relatively a common problem in Guatemala
• Alana (5/5): Beautiful garden but that’s where it stopped. Average breakfast and to not state no hot water was the deal breaker for m - The garden was amazing - loved the garden and the architecture of the building If you drink tea or coffee there is a station set up to use throughout the day Staff try to help if there an issue No hot water - I did ask and they advised there is no hot water but I got moved to a different room as the property next door where doing renovations. The new room they put me in had hot water. I wouldn’t pay extra for breakfast
• Martin (9/5): -
• Alvaro (9/5): Muy bueno - La comodidad del cuarto y la buena atención El precio creo que podría mejorar algunas cosas, por el precio de esas dos noches hay otros lugares con un mejor servicio probablemente
• CARLOS (9/5): - Personal muy amable Mucho ruido
• Chaves chaverri (5/5): Un lugar con ubicación buenas, - La ubicación La humedad y el olor de las habitaciones
• Yolima (10/5): -
• Filip (10/5): - Gorgeous courtyard.
• Karen Arantza (9/5): - Es un hotel muy bonito, la fuente, la entrada con su portón grande esta padrisima. La persona en recepción fue super amable y atento, de todos los hoteles que reservé para mi viaje fue en el único donde justo él nos ayudó con las maletas y de verdad muy agradecidos porque por quemaduras solares apenas podiamos con las mochilas. El desayuno es bueno para el comienzo de un día. Leí comentarios que hablaban sobre el agua en las habitaciones, para nosotros no fue inconveniente porque fuimos en martes y era notorio que no había mucha gente hospedada y por ello no nos faltó el agua así que eso bien Las maderas truenan mucho, el WiFi no sirve muy bien y tampoco la TV. Las camas no son lo mejor pero son suficientes para dormir.
• Shirley Bermudez (10/5): Great find, amazing staff! - The rooms were clean, the breakfast was tasty, linens smelled great! Rains were heavy on the second day and our stroller got soaked, the guy at the front desk took it upon himself to dry it and deliver it back just hours later. He was the best part of the whole experience!
• Erika (8/5): We did like our stay in this colonial hotel - - The garden - the big of the rooms, staff, service was very good It was a bit far from downtown - a bit old the rooms
• Raul (9/5): -
• Sandy (10/5): - Gorgeous gorgeous hotel! Staff was so friendly! Will definitely stay here again!
• Rocío Denise (9/5): Hermoso hotel en zona tranquila - El jardín interno es hermoso para sentarse a tomar el desayuno. Tiene una terraza preciosa también! Habitaciones grandes, limpias y sencillas. Buen desayuno! La ducha se tapaba un poco. Podrían cambiar la cortina. Falta una lámpara para el lado de la cama.
• Lazo (7/5): -
• Pardo (10/5): Me sentía en cuento de hadas, la atención es buenísima, comida 100/10 y el lugar es un sueño. -
• Dina (9/5): -
• Estevez (10/5): An absolute dream. - What an amazing place to stay in Antigua. Hands down the most beautiful hotel I’ve stayed in. Straight out of Encanto. You can even go up to the roof to see the volcanoes. The staff were so nice. The breakfast was good and they even made pancakes for my daughter. Would highly recommend. The only 2 things I would say that are things to consider: 1. The distance. It is about a 15 minute walk to the center of things, but I did feel very safe no matter the time of day walking with my family. 2. The shower head wasn’t the best. The water shoots all over, but that wouldn’t stop me from coming back again!
• Pablo (10/5): -
• Elena (9/5): Estupendo lugar para quedarse en la visita a Antigua - Amplitud, precioso patio interior, desayuno muy bueno, lugar tranquilo y cercano El personal es correcto pero no especialmente amable
• lopsirio (10/5): - Las instalaciones y sobre todo las vistas internas, desayuno increíble. Las camas están un poco incómodas pero nada que le quite todo lo bueno que tiene
• Irina Castillo (9/5): -
• Tamara (10/5): - The staff was great, location excellent and the garden just beautiful... especially when it rains.
• Alvaro (7/5): Tiene potencial de ser muy buen hotel, pero hay que querer. - Espectacular jardín interior, habitación amplia y ubicación tranquila. Baño muy pequeño. Colchon hundido de la parte central, toallas muy desgastadas y desayuno comienza algo tarde, 7.30h.
• Francisco Javier (8/5): -
• Joan (7/5): Good value for money - Beautiful courtyard Terrible shower (no hot water and zero water pressure). Rooms are very dark and a bit humid.
• José Alburez (10/5): -
• Tania (10/5): -
• Leah (10/5): - We loved our stay at Hotel Genessis! The hotel is absolutely gorgeous, the pictures don’t do it justice. This hotel was one of the highlights of our time in Antigua. Staff was very friendly and helpful and available 24/7. The breakfast made to order each morning was absolutely delicious. The rooms were beautiful, clean, quiet, and comfortable. The beds were soft and the air conditioner worked wonderfully. There is also rooftop access with amazing volcano views and the interior of the hotel is just breathtaking. The hotel is a little outside of the center of town at a dead end street, so it’s very quiet. The location is still convenient and you can easily get to the center of everything in about a 15 minute walk or 5 minute Uber. I would definitely stay here again and was only disappointed that our stay here wasn’t longer!
• Carla (4/5): Disappointing -
• Marco (6/5): - Nice hotel, small and comfortable. However, they have opportunities in terms of cleanliness.
• Schmidt (10/5): Great experience and gorgeous to wake up to - Gorgeous property and clean. Breakfast was very good too No seats on the rooftop
• waheguru (10/5): - Beautiful place

Photos