Citi M Hotel

Location: Jalan Tanah Abang I No. 11, Jakarta, DKI JAKARTA, 10160, Jakarta, ID

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Newspapers in lobby (surcharge)
• Free WiFi
• 24-hour front desk
• Luggage storage
• Concierge service
• Wheelchair accessible
• Elevator
• Safe-deposit box at front desk
• Tours/ticket assistance
• Airport transportation - pickup (surcharge)
• Newspapers in lobby (surcharge)
• Banquet hall

Rooms Available

• Deluxe Room

  1 Double Bed OR 2 Twin Beds

  Internet - Free WiFi

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Electric kettle, room service, and free bottled water

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Laptop workspace and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Bed sheets not available

• Super Deluxe

  1 Double Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Electric kettle, room service, and free bottled water

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Laptop workspace and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Bed sheets not available

• Superior Room

  1 Double Bed

  Internet - Free WiFi

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Electric kettle, room service, and free bottled water

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Laptop workspace and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Bed sheets not available

• Family Room

  1 Double Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Electric kettle, room service, and free bottled water

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Laptop workspace and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Bed sheets not available

Guest Reviews

• David (10/5): - The staff were incredible and so friendly! Evie was especially helpful with everything that I needed. I will definitely be coming back.
• Warren John (10/5): - Shout out to the Front Desk and F @ B Staff... always friendly and welcoming
• regilali (10/5): 5 star reveiw - Very nice hotel, centrally located and very polite and helpful staff. the rooms are a bit small, but clean and good. there is restaurant which serves good food and the breakfast is really nice. what i liked most was the staff, so warm and friendly
• Hisayuki (10/5): - WIFI was a little slow.
• patrick (2/5): - very dirty rooms , cockroaches in our room. very noisy from other hotel guests.the food is horrible.for breakfast cold food almost no choice.choice of rice with some vegetables and mini pieces of chicken with more bone than chicken .the other thing we could choose was bread with a fried egg .i asked if they had fruit they didn't.for drink they only have old coffee and tea that had been standing for hours and water.there was nothing more.we are not fussy eaters but this was so bad and dirty that we ate outside the hotel.we were happy that we only stayed 2 nights. we had no choices our plane was only in 2 days and we had already pay.never ever again in this hotel. stay away from here.
• tomemcd (10/5): Friendly staff and good value. - I booked this for my wife and her family. They really enjoyed their stay. The staff were very helpful and friendly. My wife and her family are Indonesian and they enjoyed the traditional breakfast. The menu changed every day so there was good variety.
• Jing (10/5): - Buffet sarapan bagus
• Bruno (8/5): - La chambre est bien avec de bons lits mais ce qui me désole c est qu il y a 2 fenêtres qui ne servent à rien La 1ère fenêtre donne sur un mur noir et la 2ème fenêtre sur le couloir de l’hôtel De plus il est assez dangereux pour les personnes âgées de mettre la douche en plein milieu elles risquent de glisser et se casser la jambe. Il faudrait au moins prévoir un anti dérapant au sol
• jethu2018 (10/5): Excellent palce in Jakarta - Great & Excellent and also cheapest hotel in Jakarta.its reasonable price.very kind & helpful staff.breakfast also delicious.Thank you soo much for valuable treating. hotel room also comfortable.highly recommended.
• hemanthakumarp2018 (8/5): Comfortable place! - The building may look a bit old but the rooms are spacious and comfortable. With a proximity to the National Monument and Gambir Railway station and many attractions the hotel makes a good choice, especially so because it is not located on a main road yet accessible easily from main roads. Rooms are clean and sleep quality is good. Staff are helpful and the King's Cafe down below is a 24 / 7 facility. A place where they coax you to try different food items in quite a warm manner. A good stay indeed. And they offer free drop at Gambir Station if one so desires.
• yusrionchek (8/5): Great and friendly staff - Great hotel and great services from all the hotel staff. The hotel was located a bit far from a “live” location but it is so lovely to stay here. No noise from crowd, simple but great foods for breakfast, and the most they are friendly and helpful. They have a free shuttle heading to Tanah Abang so you need to worry. MoNas is just a stone throw from this hotel. Around 15 minutes by walking distance. The foods for in-room-dining are cheap and affordable. Much much love from all of us.
• Hsien Shu (10/5): - It worths to book again
• Tad (8/5): - 設備は古いが清潔である。タオルが古い、トイレットペーパーの置き忘れなど不備はあったがスタッフの対応が気持ち良い、
• Michel (6/5): Pas de restaurant à proximité - Shuttle airport payant ?!! Malgré gratuité promise... C'est malhonnête
• Mark (8/5): Preisleistung ist Gut! - Wir waren zwei Nächte dort und dafür war es gut!
• sclm_instar (10/5): Great Hotel.Just comeback from M Citi Jakarta.Value for money hotel.Near City Centre & Airport,The staff was nice & good - Just comeback from M Citi Jakarta.Value for money hotel.Near City Centre & Airport,The staff was nice & good.Highly recommended for person & budget.The food was nice more to asian food and for us Malaysian its acceptable. Thanks
• Verified traveler (8/5): - Good customer service, easy check in. The room was little small. Tasty food on room service menus.
• Verified traveler (10/5): - Ok quelques améliorations à faire: rapidité pour nettoyage des chambres. Très bon restaurant
• Resort47953948581 (10/5): Affordable & reasonable - A nice treat by the hotel staffs is a good thing about the hotel. Though the hotel room without a window, but the breakfast buffet was serve with variety of food. The room was clean & the design is unique.
• Fearless372696 (10/5): My Stay at CITI MHotel, Jakarta - Hotel staff so friendly Superb food Clean and safe rooms I like so much that you always have fresh milk, cereal and fresh fruits in the morning I also appreciate much your fresh fruit juices and fruit shakes Your food presentation is always fresh and delicious Your staff are so courteous and friendly and your rooms are safe and clean and you have a strong and fast wifi connectiom I love to be back in your hotel
• Curious31957391429 (8/5): Citi M Hotel - Value for money with great food and strategic location - Staffs were lovely and helpful; food was great, do try their local dishes! Room and lobby were very comfortable. Needs improvement: Safe box in room, better locks (manual) for the room door. Overall security can be improved. I requested for an extra card key for our room (which was under my friend's name) and the receptionist gave me one (helpful, yes) without checking my details and it was late at night. Perhaps he recognised me but i did not see him earlier. Just something I pondered, this might be too easy for people with ill intentions.
• 719caramel (8/5): Vacay in Jakarta - We book a room at Citi M hotel for 5 days.Service is good Food is great .Local indon food for breakfast with diff menu everyday.Most of the staffs are friendly,helpful and knowledgeable.Room is quite small,no hairdryer but aircon is really cooling.Room service food is delicious as well.Will recommend this hotel to others.
• FarAway02271847792 (10/5): Unforgettable Moments - The everything in the hotel is so good my family and I left with a very satisfied feelings. The staffs are so friendly and helpful, they can make you feel like home. The location is also near Gambir Station which is good for money value as well. I will definitely stay here again if ever I come visiting Central Jakarta
• mirunastefan92 (10/5): Warm staff, great food! - Just ended a 3 nights stay in this hotel and I have to say I'm 100% satisfied with their services. From the staff who was lovely to the tasty food & rooms. They helped me with everything I needed which is valuable when you travel solo.
• Jose (8/5): Efficient lodging in Jakarta - The hotel is very good (considering the price) facilities are basic but OK. Room a bit small but clean. 24 h food service. Well located, but immediate surroundings very poor.
• _F1820RE (10/5): Best Choice for stays in Jakarta. - Delicious food, good service, best location, reasonably price. You should their food. It's so delicious.Highly recommend. It's good place to stay in Jakarta. Have a nice time in Jakarta. Hope you guys enjoy your trip in Jakarta.
• DayTrip37273355029 (8/5): Good - The staffs are friendly and helpful. They even clean the room and change the towles every day. Unfortunately, our room quite smelly and the aorcond is noisy. Overall, the hotel is value for money for us
• Verified traveler (8/5): - Located in a bit secluded location. But, very nice, clean and an affordable hotel to stay. The breakfast buffet was very good for which I will give them +1.
• lakwatseragal (10/5): Good service, friendly staff - The hotel is just about a 15 to 20-minute walk to the MONAS. It has its own restaurant that serves both local and western dishes. The room was clean and big enough for my friends and I (with complete toiletries and all). A small kettle was provided if you wish to have hot water for either tea or coffee. The electric outlet was already provided with its own adaptors, so that was a relief for tourists like us (but to be on the safe side, always bring a universal adaptor set with you whenever you travel abroad). Grab drivers were also quick to pick you up (the longest time we waited was about 4 minutes) in this location. Indonesia has a choice of regular drivers and 5-star-rated drivers, but to be honest, I didn't see any difference as we tried them both. Some can understand English perfectly well and will converse with you, whereas some will just talk in Bahasa, so I suggest you just leave them be as long as they take you to your destination. The buffet breakfast is highly recommended! They have a wide variety of food to choose from. I particularly liked the freshly squeezed orange juice, which was just what I needed to energize me for a long day of touring the city. The Wi-Fi connection in the room was okay at first but it fluctuates from time to time. If you really want a fast connection, just go to the lobby and do your FB/IG posting or other web-related communication there. I also appreciate that they allowed my friend and I to have a packed breakfast as we had an early morning flight (only one of the three of us stayed until the next day). There was a confusion/miscommunication at first, but everything was settled before we leave. Thank you so much! Our stay in Jakarta fell on a Monday, so there's not that much to visit as most museums were closed. But I am grateful that we got to choose a hotel that is not only conveniently located but also has pleasant staff and good food. I'd definitely recommend it to my friends.
• Fatimah (4/5): - After the 2nd nite, one of our rm experienced total black dirty water in the wc as well from the sprayed water. Water flow from the sink also very weak. We decided to check out and moved to another hotel as we hv another 2 more nights. Anyway to refund for tje rm with problem?
• EmirH142 (8/5): Worth the money - Nice restaurant on the ground floor with good selection of affordable meals (works 24 hours), plenty choices for the breakfast, very helpful staff, clean but basic room, plenty of TV channels, major attractions in central Jakarta located nearby. It was worth the money.
• laptawanm (10/5): Great to stay here - Very good hotel staff very nice and helpful the room was very clean and the bed so comfortable just have a bit problem with breakfast they should alway looking and fill up the food cuz when i came at 9 am the food was already finished the restuarant close at 10 but overall it okay everything is great i love it
• Nor Afida (10/5): Lokasi & staff - Lokasi agak tersorok & supir grab agak mencari di mana. Agak jauh dari rumah makan. But staff very helpful & friendly. mau kemana2, staff nya bisa pesan grab. Kamar bagus sekali, makanannya pun enak :) Selesa tinggal di sini. Wifi laju.
• KalAGu (8/5): Stay at Citi M - one great point for the hotel is the bus station that isn't far. Nice and clean room. near the bus station and the hotel offer the transport to station. The Staff was really nice and helpfull. nice stay there
• Verified traveler (8/5): Good Stay - The staff were courteous and the hotel clean
• emilie (4/5): Terrible - Près de la station Gambie... seul point positif Sinon, la chambre est sale. La douche est affreuse. Tu prends ta douche sur la toilette. Mal insonorisé. Lit très dur.
• Line (10/5): - Très bien
• CHUNGLIANG (10/5): 很好 - 離紀念碑很近
• Anette (8/5): Fräscht hotell med mycket bra läge - och våningsplanen var väldigt nytt och fräscht. Rummet var fint, lite mörkt men helt ok. Badrummet var däremot väldigt trist, ingen avdelare till duschen utan man duschade vid toalettsitsen och det blev väldigt blött överallt och ingen skrapa eller nåt för att torka upp det. Personalen var mycket trevlig och hjälpsam och hade gratis transfer till tågstationen. Restaurangen var ockdå helt ok. Skulle definitivt bo här igen.
• enny (8/5): - since this trip is for business so, it fine for the sort trip, close too the city
• Kishor (6/5): OK, bit isolated - Location is not so good. You'll need uber to get around. Comfortable bed. Excellent Wi-Fi. Great breakfast. Lovely, helpful staff. Our special thanks to the lovely Karina, who looked after us and helped us with sightseeing advice. Room fittings remind me of supermarket shelving. Lots of watchable TV channels. Excellent. Some great movie channels. Only problem is that the bathroom is a wet room. Everything is wet when you have a shower. Overall good value for money.
• Traveller (6/5): Reasonable Price for a Centrally Located Hotel - The only thing to shout about this hotel is its central location. Front desk staff weren't friendly. room was very small, shower was above the toilet seat. We had wanted a centrally located hotel at a reasonable price, but didn't expect the standard to be quite so low. Our window overlook a wall.
• Marlen (6/5): Good value - but moldy - I want to mention first that staff was very nice and at least tried to make our stay a good one. I also want to point out that I was impressed by the food (great value and even vegetarian choices for breakfast). However, the room smelled terrible (moldy) like most rooms in Indonesia though. It’s also due to the way the room’s set to. The shower is pretty much in the same room with little to no ventilation and no window. So naturally it’s moldy. If you have allergies don’t do it. I did not request another room as I’m pretty sure they’re all the same anyway. Beds are comfortable enough. I used the fitness facilities - AC was working but had to climb up a chair and switch it on myself. I just don’t get why the simple things aren’t taken care of. Just vacuum the floor there and it will be totally fine. Also, something we found in pricy AND cheap accommodation, the smoke detectors were covered - absolut NOGO! And not the way to fix other issues.Anyway, the value of this especially combination with the breakfast fitness and feee train station shuttle is still great.
• Claire (10/5): USA - Great location and friendly staff. Amazing food with 24 hour kitchen. Would stay here again the next time I am Jakarta. Couldn't ask for better hotel because the staff was very helpful making it easy for us to navigate the area and the city. Highly recommend this hotel.
• toni (6/5): Is geht ich werde nicht noch mal buchen - Hotel ist nicht gut keine Fenster bader Zimmer ist nicht gute zugestand ist weit von Zentrum der Gegend ist nicht gut für Nacht nach meine Meinung is gebet schöneres Hotel als das ist nicht Empfehlenswert
• Vicki (6/5): Just ok - Just ok; desk manager that checked us in was so cranky; Two different ladies worked day shift and were very pleasant and helpful. Breakfast had few western choices; no fruit, coffee good. Beds were hard, room very bare, WiFi pretty good, shower is part of whole bath area so everything gets wet; this is common I think in a lot of Asian hotels. Location is ok, not great.
• Verified traveler (6/5): giá cả rẻ, tạm ổn - gần các nhà sách, trung tâm, phòng ốc bình thường, không có gì đặc sắc
• Ped (8/5): Decent place for a good price. - The staff here are really nice but the rooms weren't very comfortable. Beds were rock hard and besides the lobby the hotel feel more like a hostel.
• julie (8/5): Bon rapport qualité prix. - Belle chambre confortable, très bon petit déjeuner, personnel super sympa qui expliquent tout ce qu'on peut faire à Jakarta.
• Awad (10/5): SERVICE LIKE 4 STARS HOTEL - STAFFS WERE WARM AND FRIENDLY
• Ida (8/5): - Very convenient, close to Gambir train station, breakfast buffet was good; a lot of selections. The place was clean, and staff were courteous. Over all, it was a good place to stay.
• 一人旅 (6/5): モナスに近い - 通りがわかりにくいのか 地図を見せても迷う運転手がいた。トランスジャカルタのバス停も距離的には 近いが 特有の交通事情で路を渡りにくいので 多分 タクシー利用を おすすめします。
• Gianfranco (10/5): Personal service fantastic! - Impressed with the personal service of the staff at front desk, at breakfast room.
• Verified traveler (8/5): Nice hotel, near to MONAS, near to city - Hotel near to monas, have public transport to city or another places. Super friendly and very helped staff.
• ulf (10/5): A very nice hotel conveniently located - The service of the people working at this hotel is just excellent. Nothing at all to complain about apart from the tiny ants that seem to enjoy this hotel. But no big deal. I would stay here again, for sure.
• Andrew (8/5): Decent hotel with excellent breakfast - The best part of this hotel is the excellent buffet breakfast! Lots of selection of Indonesian and Western food. They also have free shuttles to various places, like the textile market and Gambir station. Otherwise, the room was standard and not very remarkable, but comfortable. Unfortunately, our A/C unit stopped working the second night, but we were only there for two nights so we didn't bother complaining.
• Verified traveler (4/5): Luckily there are still much room for improvement. - The service at the front desk was excellent and the staff are all very helpful. However to stay competitive in the Jakarta hotel market, the hotel needs upgrade and overall renovation as the room was a bit old & decoration was out dated. Ant was found in the room and dining table at the restaurant as well. This is the first hotel I stays that provide towel in dark colour. We don't know if they are clean or safe to use as you can't tell when the towel is in dark colour. I can't comment much on the location but I have 2 taxi trips to hotel and one of the Blue Bird taxi Driver is unaware of the hotel and has problem finding it even with me showing him the name card of the hotel. It is more like a budget hotel for couple and with the same price you can definitely find better hotel in this city.
• Cait (8/5): Clean hotel close to the National Monument - The staff was excellent. I am an English speaker, and I had no difficulties communicating with the staff. They answered all my questions and needs. They ordered a taxi for me, kept our luggage in a storage room after we checked out, and the complimentary breakfast and coffee were delightful. The room was very comfortable, easily climate controlled, and the wi-fi worked without a hitch. The only thing we noticed were some very small ants in the room, but they were few and were not a problem.
• Qila (8/5): - the hotel is good and comfort, but the towel have one of some smell of ciggarates.
• Keith (10/5): Good Location - Well located hotel, staff were great, food good except for last night when it was under cooked.
• Verified traveler (10/5): room was very comfortable. near to city center - Food served was very healthy food that fits my diet as I went to Jakarta for a marathon. Room was very comfortable and staff were all very friendly. Definitely will stay again at this hotel for my next visit.
• Hwei-Ying (10/5): Would stay again - KEnneth and staff were extremely helpful!
• Allan (8/5): Value hotel & clean - Good value hotel & friendly staff. Need a taxi they call for You. Very efficient no surcharge.
• Verified traveler (10/5): - Superb staff, clean environment, comfortable experience.
• Mike (8/5): Great option close to Gambir station - This hotel is a good option for when you'll have to be at Gambir station. Good for a stopover or several nights in Jakarta. Busstop is quite nearby and local buses can take you to kota. Very friendly and helpful staff, good breakfast and nice rooms.
• RV (6/5): Budget Hotel, Ok Location, Ok Staff - After reading good reviews on TripAdviser for this hotel I end up booking it on Expedia for my recent 3 days stay in Jakarta. The location is bit isolated and needs 5-10 minutes of walk to reach main road to get transport etc. I was given a room where AC was making terrible noise and the bathroom tap after each use and/or after every toilet flush the pipes were making fire siren type noise for 10-20 seconds. I requested for room change and they changed my room next day. There was no issue of noise in bathroom any more but AC was still making noise. Once again I spoke with reception and they advised that all rooms has same brand AC and they all make similar noise. There goes my quite sleep. I had to practically use ear-plugs to sleep without interruption. Staff was OK and helpful on most occasions. Breakfast was alright. I would avoid this one if I am visiting Jakarta next time.
• songphon (10/5): - Big and comfortable room, Easy to travel in Jakarta
• Melly (10/5): Hotel with good food and very polite staff. - The food was good, the staff was very helpful and kind, polite. My husband got flu at that time, and the staff tried to served something for him. Just keep do that. Foreigner like Indonesian people because their manner and kindness (most of them)
• waleed (8/5): City M hotel - This hotel was not for citi crawlers. The neighborhood was good for government business related stay.
• Verified traveler (6/5): Citi M - Totally worth the price. It's three stars all the way!

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