Canadian Resort Huatulco

Location: Tehuantepec 101 Bahía de Santa Cruz, Santa Cruz Huatulco, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Luggage storage
• Massage services
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Internet access
• Games
• Exercise/lap pool
• Health or beauty spa nearby
• Swimming nearby

Rooms Available

• Junior Room, Quintuple

  2 Double Beds and 1 Twin Sofa Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Smoking
  • Bedsheets provided

• Junior Room, 2 Doble Beds

  2 Double Beds

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Mini-fridge and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Bedsheets provided

• Double Room

  This room offers 1 double bed, air conditioning, a cable TV, a telephone and a mini-bar. The tiled bathroom has shower.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

• Quadruple Room

  This room offers 2 double beds, air conditioning, cable TV, telephone and mini-bar. The tiled bathroom has shower.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

• Junior Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower. This suite features a TV with cable channels. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Toilet
  • Private bathroom
  • Toilet paper

Guest Reviews

• kask (9/5): We would definitely return. - Elegant old world Mexican hotel with a tropical courtyard in excellent condition. Very reasonable price and good swimming pool. Restaurant was slow and didn't have all menu items available.
• Margo (5/5): -
• Pedro (10/5): Cómodo - La alberca y la cercanía al centro Hay hormigas en las habitaciones y
• Córdova Flores (9/5): - Todo estuvo genial No hubo tiempo suficiente para disfrutar mas
• Lidia Laura (4/5): - Me gustó que la habitación es grande. Pero los muebles muy viejos, sin mantenimiento. Tienen la peor TV, nunca pudimos ver un programa, mala imagen, pésimo sonido. Lo peor es que se me cayó del balcon el pantalon de mi traje de baño al área restringida para empleados y nunca apareció, alguien tuvo que haberlo robado.
• Auri Mariel (4/5): - La ubicación, siempre limpió. Reservamos por medio de esta aplicación. Se supone que habíamos reservado una suit junior y nos tocó la habitación 102.(CUANDO LAS SUIT JUNIOR SON A PARTIR DE LA 105) Cuando en la publicación de Booking decía que la habitación incluia, comedor, frigobar, cosas que la habitación que nos dieron NO TENIA. LE COMETE A LA SEÑORITA DE RECEPCIÓN Y ME COMENTÓ QUE.NO PODIA HACER NADA QUE PORQUE BOOKING así era que ponía habitaciones que a veces no tenían disponibles. Pero si me cobraron por una habitación que no me dieron. Y le pedí solución no me la dió. Más que su número para que cuando queramos agendar sea directamente con ella.
• Amado (10/5): - Lo que no me gustó que en la aplicación decía que incluían el desayuno y no fue verdad En no mentir sobre el desayuno
• Elena (6/5): - Good location, bad customer service. There was no phone in the room. No safety deposit box in the room.
• Paul (5/5): Passable - The location was excellent, easy access to Playa Santa Cruz. Walking distance to shopping, La Crucecita, several great restaurants are within walking distance as well. The hotel itself was always clean and the staff were pleasant. Our a/c went down one day and they put us in another room for the night and it was fixed the next day. The breakfast was good, very limited menu though and it doesn;t start until 8am, at least provide coffee a little earlier, nothing until 8am. Our biggest complaint would have to be with the mattress on our bed, for a hotel that is trying to sell memberships I would have expected better. Being the end of tourist season, the hotel was almost empty and being able to see other rooms, I am sure we got the smallest room in the hotel. Again, if you are trying to sell memerships, you can do better making an impression. We found it very noisy with the construction across the street, which is not the hotels fault. Also, other guests coming in at night were very disrespectfull with their noise level, again, not the hotels fault. I would have expected some english speaking staff with a name like "Canadian Resorts" I am fully aware that we are visiting a spanish speaking country and we do attempt to speak some spanish, that being said, the staff were pleasant and accomodating.
• Kenneth (1/5): Too noisy to sleep - location is in santa cruz Extremely noisy at night due to party buses, motorcycles and construction all very close by. Couldn't sleep at all. Left vs stay a 2nd night which was prepaid and not refundable. I had asked about the noise level and was assured I had a quiet room, which was certainly not the case
• Sandra (10/5): Exceptional -
• Hugo (6/5): - It is an old rundown place, floors are dirty
• Douglas (8/5): We loved the beauty and ambiance of the hotel and the great views - Beautiful old hotel with a lot of character. Loved the pool and all the plants and garden Would have liked a coffee maker in the room
• Daniel (10/5): - Esta bien, pero sin mucho lujo
• Martin (8/5): Very good - Beautiful place. Friendly staff. Lovely food. Poolarea has sunchair, but no matress, so they are not worth lying at. No coffee, no the , no drinking-water availabel for free, there should be.
• marta (6/5): - Property needs to be updated.
• Manuel (8/5): - Curtains looked old and dirty, walls with back spots like mold
• Maria juana (10/5): - me gusto la amabilidad de las personas que atienden,ademas se encuentra serca del embarcadero, del chedraui y muchos servicios mas su alberca esta muy limpia y el agua esta a una temperatura agradable esta muy bien el hotel lo recomiendo mucho
• Jeff (4/5): Disappointing -
• Maria Mylady (10/5): - Todo muy tranquilo y la estancia fue súper bien todo salió bien
• Maria (10/5): - We loved our stay in this beautiful hotel by the marina. Elegant and quiet.
• John (8/5): Very relaxing way to end our vacation. - Good location, quiet, friendly staff, beautiful rustic building, close to beach and grocery store, good food.
• Jaime (8/5): Very good -
• EFREN (10/5): - Very nice and very nearby bahía also in front of the tour at the bahías
• Karen (7/5): Good -
• Maria (1/5): Canadian resort very,very disappointed. - Nothing to like from this place. I don't know why Booking have a 4 starts for this hotel. Bathroom so dirty and mold in the shower and walls. We have to ask the manager to show us on others rooms. All the rooms have same problem. We stay because no choice, no money return and no cancelation policies. We are very upset by this place.
• Celia (5/5): overall ok but would probably try out another location close to this spot - the location was great … walking distance to the beach and marina. real easy to get a taxi if you’re looking to go else where. also walking distance to banks restaurants and a few night spots. the actual hotel needs some work. thankfully the staff was nice at least the people that helped us out. unfortunately a friend of mine did struggle with her allergies at the hotel.. we’re not sure if it was due to the construction but we notice that the minute she walked in the room she’d start coughing. i did like the fact that you can relax at the pool and there are no restrictions. we went to another location and couldn’t have a cooler/ music at the pool. this location was comfortable we were able to bring food/drinks and play music. the beds weren’t that comfortable. a lot of construction around the area.
• Donald (8/5): - Hard bed
• John (10/5): - It was ok.. needs some update’s
• Rex (10/5): Exceptional - Great location, close to beach and walking distance to supermarket and centro, friendly and helpful staff, tasty and satisfying breakfast. Bed was a bit hard, but still comfortable.
• Erica (8/5): very comfortable, - walking distance to the beach no elevator
• ANITA (4/5): - Condition of facility not what we expected for the $ charged. Looked like someone bought a fixer upper and started on lower level. As you went up each floor, condition deteriorated. Beds were hard as a rock. No safe in room even though listing said there was a safe. Wifi didn't work in rooms. Had to go to common area on main floor. No ice. For what it offered it should be priced at $60 - $70 / night instead of $90
• Maria Dolores (10/5): - Nice building, close to town.
• Jeff (10/5): My favorite hotel - My favorite hotel in Huatulco...the staff and management are like family...and treat me with kindness
• Paul (6/5): - Checkin was bad. Expedia did not notify hotel of our room purchase.
• aracely (6/5): - A/c did not work.. hotel employee was polite tried to move us but all rooms were taken
• Jeff (8/5): Great Location - Good hotel in a great area beside the Marina and Santa Cruz beaches. I would stay again for the right price.
• Mike (8/5): Right on the marina - Great location and walking distance to everything in town
• Mike (8/5): Excellent hotel for the money and a great location - Very nice hotel within walking distance to the beach and marina
• Tere (10/5): Nice hotel, very close of the beach and everything - The staff was very afable, the room was neat and clean, the location of the hotel it couldn't be better it was very close of the beach. The town it's beautiful. I really enjoyed my vacation, I recommend Canadian Resort Hotel .
• Debra (6/5): A Decent Stay! - We had a good 1 night stay, though the bed was a bit to firm for us.

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